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Position: Community Manager - Project-Based Section 8/HUD/Tax Credit | NW, DC
Type: Exempt
Reports to: Senior Community Manager
Location: Washington, DC
Salary: $70,000.00 - $75,000.00
Type: Annual/Full-Time/On-Site
Salary: Medical, Dental, Vision, and Ancillary
ABOUT FARIA MANAGEMENT:
Faria Management is the property management division of Dumas Collective®. The firm provides boutique style property management services by bringing an unconventional, solution-based owner’s approach to urban communities. Faria Management’s mission is to provide a brand of luxury affordable housing® which is a high-quality boutique style form of management services, to owners of income-restricted housing. Since commencing on-site management operations in 2015, Faria has increased the size of its portfolio nearly tenfold and currently operates nearly 2,000 units across the Mid-Atlantic region.
POSITION DESCRIPTION:
If you are a self-motivated leader that possesses a combination of analytical, assertive and personable qualities with experience in the property management industry, then our Community Manager role is for you. The Community Manager will directly report to the Senior Community Manager and will be primarily responsible for the operation of the community or communities under the incumbent’s stead. This position requires excellent communication skills.
RESPONSIBILITIES:
Responsibilities include the following:
The Community Manager’s day-to-day responsibilities shall include the following:
- Ensure communities meet or exceed revenue goals by actively managing the budget and ensuring timely lease-up and/or re-leasing
- Detailed review, monitoring and processing of community level invoices/bills for payment within parameters of annual budget
- Actively participate in the annual budget/business plan development in conjunction with the Senior Community Manager
- Ensure an atmosphere of hospitality while maintaining a professional attitude at all times in an occasionally sensitive and challenging environment
- Develop and maintain strong relationships with their community: residents, vendors, etc.
- Oversee marketing and customer retention efforts
- Supervise and inspire on-site staff including but not limited to assistant community managers, community specialists, and service managers, in order to yield or exceed desired goals for each community
- Oversee and manage vendors to ensure the provision of timely, efficient, and on-budget services to their community(ies)
- Oversee the initial income certification, recertification, and compliance reporting for their community(ies)
- Acts as the primary contact to ensure that the property meets and exceeds all contractual property management obligations, including the risk management, safety/security, maintenance, marketing, landscaping, and any other relevant issues
- Oversee the timely completion of maintenance requests
- Forecasts and manages replacement of major capital expense items including HVAC system, roof systems, parking lot surfaces, etc.
- Maintain complete and accurate property records on-site and electronically
- Coordinates collection and documentation of all revenues following lease obligations and accounts receivable procedures
- Other duties as assigned
MINIMUM QUALIFICATIONS:
- Bachelor’s degree
- Five (5) or more years in experience in property management or hospitality industry
- One (1) or more years in experience directly supervising staff preferred
- Demonstrated ability understand annual budgets and financial reporting
- Experience managing income-restricted properties preferred
- Excellent written and verbal communications are required
- Proficiency in Microsoft Office Suite: Excel, Word, Outlook
- Must be very professional in both appearance and manner, organized, and with a strong eye for detail
- One of the following:
- (COS) Certified Occupancy Specialist
- (TCS) Tax Credit Specialist
- (HCCP) Housing Credit Certified Professional
- MUST HAVE COMPLIANCE EXPERIENCE
SUCCESFUL CANDIDATES WILL POSSESS THE FOLLOWING ATTRIBUTES:
- An entrepreneurial spirit
- Proactive and extremely responsive
- Personable with a good sense of humor
- Strong financial and analytical skills
- Understanding of fundamental real estate terminology
- Experience with funding programs for affordable housing a plus
- Demonstrated commitment to the mission, philosophy and vision of Dantes Partners and community development work
- Energy and commitment to work in an entrepreneurial environment with the ability to prioritize responsibilities
- Strong organizational skills
- Demonstrated ability to work effectively with a wide range people and organizations
- Ability to work under pressure, in a time sensitive environment, delivering timely and accurate work
- Ability to understand and troubleshoot complex financial models
- Ability to write clearly and informatively and present numerical data effectively
ADA SPECIFICATIONS (Physical demands that must be met to successfully complete the essential functions of the job)
- While largely sedentary, this position requires the ability to sit, stand, and lift up to 20 lbs., speak, and hear, sometimes for extended periods of time.
- Requires the ability to use a computer and office equipment traditionally found in office settings.
- Requires the periodic ability to travel regionally, on behalf of the company.
Faria Management is an equal opportunity employer.
This is a hybrid position requiring up to 2 days (Tuesday and Wednesday) each week in-person in our office located in the Streeterville/Mag Mile area of downtown Chicago, IL.
JOB SUMMARY
The Community Manager, Emerging DO Platform plays a critical role in shaping and growing a newly launched, high‑impact digital platform serving Doctors of Osteopathic Medicine (DOs) and medical students nationwide. As part of AOIA’s innovation arm, this role sits at the intersection of community, technology, and service—supporting a rapidly expanding user base while helping define the future of engagement for the profession.
This position is responsible for cultivating a vibrant, inclusive, and highly engaged online community by delivering exceptional member service, ensuring platform quality and functionality, and fostering meaningful connections across the DO continuum. The Community Manager serves as the primary point of contact for users, leads day‑to‑day community operations and moderation, and partners cross‑functionally to support events, content, and platform enhancements.
This is an exciting opportunity to join a growing, forward‑thinking team at a pivotal moment—contributing to a flagship initiative designed to scale, evolve, and make a lasting impact across the osteopathic community.
ESSENTIAL FUNCTIONS
Online Community Management:
- Serve as the primary point of contact for all AOIA Emerging DO Platform community interactions, including customer service inquiries, user engagement, and conflict resolution.
- Respond to community needs and inquiries in a timely, service-oriented manner.
- Actively engage in relevant forums, groups, and social media platforms to promote the Platform and build visibility.
- Develop and implement strategies to grow and sustain an active, positive, and inclusive online community.
- Moderate user-generated content, facilitate discussions, and ensure compliance with community guidelines and organizational policies.
- Analyze community metrics and feedback to inform improvements and report on community health.
Operations:
- Gather and synthesize community feedback to inform platform enhancements and organizational strategy.
- Support the creation and distribution of marketing materials, website editing, social media content, and community updates.
- Maintain and improve data accuracy, supporting reporting functions and ensuring the integrity of organizational data.
- Consistently manage the scheduling and logistics of in‑person and virtual meetings; may be asked to prepare and present reports, updates and/or program recommendations.
- Collaborate with internal and external stakeholders to ensure successful event execution and follow-up.
- Assist with budget monitoring and reporting, and support timely processing of invoices, reimbursements, and payments in collaboration with Finance (AP/AR).
- Other duties as assigned
Qualifications:
Mandatory
- Minimum of five years of experience in online community management, customer support, or related professional environment.
- Proficiency with online community platforms and proven track record of growing engagement, building relationships, and fostering community across audiences.
- Demonstrated competence for assessing and managing competing priorities in a deadline-driven environment.
- Keen attention to detail and capacity to work independently with minimal guidance and/or supervision on assigned tasks.
- Strong interpersonal skills with ability to work well in teams.
- Superior communications, organizational and problem-solving skills.
- Advanced proficiency in Microsoft Office applications including PowerPoint and Excel; experience with project management tools (e.g. Asana), Salesforce/Fonteva, Analytics Platforms (e.g. Google Analytics), generative AI tools, and basic website editing (e.g. Squarespace).
Preferred
- Previous experience in product and community engagement, especially in healthcare or education.
- Previous administrative or operational experience working in Graduate Medical Education.
- Previous experience supporting a mentorship program.
- Bachelor’s degree in a relevant field.
WORKING CONDITIONS
Physical Demands
Work is generally sedentary in nature, but requires occasional standing, walking, lifting and moving objects (up to 25 pounds). Requires manual dexterity to use computer, telephone and peripherals. Incumbent may occasionally work prolonged or irregular hours, including evenings and weekends.
Mental Demands
Work is performed in a fast paced, dynamic environment. Incumbent is expected to be able to quickly adapt to stressful situations, exercise good judgement, communicate effectively orally and in writing, and interact appropriately with internal and external stakeholders.
Office Environment
Work is performed in a normal office environment. This position will follow a hybrid model of 1-2 days a week in the AOIA office. The remainder may be done remotely.
Travel
Overnight domestic travel is expected 3-4 times a year for meetings and conferences.
We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
American Osteopathic Association is unable to sponsor work visas at this time.
Job Description
Community Manager - Roving
Compensation: $30 - $35
Schedule: Full-Time | (Monday - Friday (8AM - 5PM)
Participation in an after-hours emergency on-call rotation is required
Driving is a requirement
About Us
We are an established multi-family property management company serving communities throughout Washington State. With a strong reputation for operational excellence, we are committed to delivering exceptional service to residents, clients, and team members through collaboration, accountability, and continuous improvement.
Our culture is guided by clear core values that emphasize integrity, teamwork, and performance. We believe empowered and engaged team members are the foundation of thriving communities. Our organization is consistently recognized as a top workplace in the region and is proud to offer long-term career growth, competitive compensation and benefits, and a supportive, team-oriented environment where professionals can build meaningful careers.
Benefits
Eligible team members may receive:
* Paid Time Off (PTO) and paid holidays
* Employer-matched 401(k) plan (4%)
* Comprehensive medical, dental, and vision insurance
* Company-paid life insurance with optional supplemental coverage
* Performance-based bonus opportunities
* Housing discounts at select communities (where available)
* Company-wide events, recognition programs, and professional development opportunities
Position Summary
The Community Manager is responsible for the overall performance of a multi-family apartment community, including leasing, resident relations, financial performance, team leadership, and maintenance coordination. This role serves as the primary point of contact for residents, vendors, and the corporate team, while ensuring the community operates in compliance with company policies and applicable laws.
Core Responsibilities
* Oversee daily operations of the apartment community
* Lead, coach, and supervise onsite team members, including leasing and maintenance staff
* Drive leasing performance, occupancy, and resident retention
* Manage resident relations, addressing concerns and resolving issues professionally
* Oversee rent collections, delinquencies, and lease enforcement
* Monitor expenses and financial performance
* Review and approve invoices, and vendor contracts
* Coordinate closely with the Maintenance Supervisor to ensure timely unit turns and property upkeep
* Conduct daily property inspections to ensure curb appeal, safety, and quality standards
* Ensure compliance with fair housing laws, local ordinances, and company policies
* Maintain accurate records, reports, and documentation using property management software
* Build positive relationships with vendors, clients, and ownership representatives
* Represent the Company in a professional and customer-focused manner
* Perform additional duties as assigned by Portfolio Manager
All responsibilities are performed under the direction and approval of the assigned Portfolio Manager, and duties may be adjusted based on operational needs.
Minimum Qualifications & Requirements
* 3+ years of experience in multifamily property management
* Prior experience as a Community Manager or Assistant Community Manager required
* Strong leadership, organizational, and problem-solving skills
* Knowledge of leasing, resident relations, budgeting, and financial reporting
* Excellent communication and customer service skills
* Ability to manage multiple priorities in a fast-paced environment
* Proficiency with property management software
* Knowledge of Washington landlord-tenant laws and Fair Housing requirements
* Reliable transportation and valid driver's license
* Ability to work occasional evenings, weekends, or on-call as needed
Candidates who do not meet every qualification but possess relevant experience and a strong work ethic are encouraged to apply.
Physical Requirements
* Ability to sit, stand, walk, and move throughout the community as needed
* Frequent computer and phone use
* Occasional lifting of up to 25 lbs.
* Ability to conduct property walks and inspections indoors and outdoors
Equal Employment Opportunity
We are an equal opportunity employer. We value diversity and are committed to providing a workplace free from discrimination. Employment decisions are based on qualifications, merit, and business needs, without regard to any protected status under federal, state, or local law.
Reasonable accommodations are available for qualified individuals who require assistance during the hiring process or to perform the essential functions of the position.
Benefits:
* 401(k)
* 401(k) matching
* Dental insurance
* Employee assistance program
* Health insurance
* Life insurance
* Paid time off
* Vision insurance
Experience:
* Property Management: 3 years (Required)
License/Certification:
* WA Drivers License (Required)
Ability to Commute:
* Pierce County, WA (Required)
Work Location: In person Company Description
Olympic Multi-Family MGMT is a third generation family owned and operated company, that has managed apartment communities in Western Washington for over 30 years. We have a family style company culture and provide competitive compensation packages. Our average corporate tenure is over 10 years, and Olympic is consistently recognized as one of Washington's Best Workplaces. If you prioritize delivering exceptional service and enjoy being a valued member of a dynamic, industry-leading company, we would love to meet you.
Company Description
Olympic Multi-Family MGMT is a third generation family owned and operated company, that has managed apartment communities in Western Washington for over 30 years. We have a family style company culture and provide competitive compensation packages. Our average corporate tenure is over 10 years, and Olympic is consistently recognized as one of Washington's Best Workplaces. If you prioritize delivering exceptional service and enjoy being a valued member of a dynamic, industry-leading company, we would love to meet you.
Job Description
Community Manager
Compensation: $35 - $37
Schedule: Full-Time | Monday - Friday: 8AM - 5PM/ Weekends required
Participation in an after-hours emergency on-call rotation is required
About Us
We are an established multi-family property management company serving communities throughout Washington State. With a strong reputation for operational excellence, we are committed to delivering exceptional service to residents, clients, and team members through collaboration, accountability, and continuous improvement.
Our culture is guided by clear core values that emphasize integrity, teamwork, and performance. We believe empowered and engaged team members are the foundation of thriving communities. Our organization is consistently recognized as a top workplace in the region and is proud to offer long-term career growth, competitive compensation and benefits, and a supportive, team-oriented environment where professionals can build meaningful careers.
Benefits
Eligible team members may receive:
* Paid Time Off (PTO) and paid holidays
* Employer-matched 401(k) plan (4%)
* Comprehensive medical, dental, and vision insurance
* Company-paid life insurance with optional supplemental coverage
* Performance-based bonus opportunities
* Housing discounts at select communities (where available)
* Company-wide events, recognition programs, and professional development opportunities
Position Summary
The Community Manager is responsible for the overall performance of a multi-family apartment community, including leasing, resident relations, financial performance, team leadership, and maintenance coordination. This role serves as the primary point of contact for residents, vendors, and the corporate team, while ensuring the community operates in compliance with company policies and applicable laws.
Core Responsibilities
* Oversee daily operations of the apartment community
* Lead, coach, and supervise onsite team members, including leasing and maintenance staff
* Drive leasing performance, occupancy, and resident retention
* Manage resident relations, addressing concerns and resolving issues professionally
* Oversee rent collections, delinquencies, and lease enforcement
* Monitor expenses and financial performance
* Review and approve invoices, and vendor contracts
* Coordinate closely with the Maintenance Supervisor to ensure timely unit turns and property upkeep
* Conduct daily property inspections to ensure curb appeal, safety, and quality standards
* Ensure compliance with fair housing laws, local ordinances, and company policies
* Maintain accurate records, reports, and documentation using property management software
* Build positive relationships with vendors, clients, and ownership representatives
* Represent the Company in a professional and customer-focused manner
* Perform additional duties as assigned by Portfolio Manager
All responsibilities are performed under the direction and approval of the assigned Portfolio Manager, and duties may be adjusted based on operational needs.
Minimum Qualifications & Requirements
* 5+ years of experience in multifamily property management
* Prior experience as a Community Manager or Assistant Community Manager required
* Strong leadership, organizational, and problem-solving skills
* Knowledge of leasing, resident relations, budgeting, and financial reporting
* Excellent communication and customer service skills
* Ability to manage multiple priorities in a fast-paced environment
* Proficiency with property management software
* Knowledge of Washington landlord-tenant laws and Fair Housing requirements
* Reliable transportation and valid driver's license
* Ability to work occasional evenings, weekends, or on-call as needed
Candidates who do not meet every qualification but possess relevant experience and a strong work ethic are encouraged to apply.
Physical Requirements
* Ability to sit, stand, walk, and move throughout the community as needed
* Frequent computer and phone use
* Occasional lifting of up to 25 lbs.
* Ability to conduct property walks and inspections indoors and outdoors
Equal Employment Opportunity
We are an equal opportunity employer. We value diversity and are committed to providing a workplace free from discrimination. Employment decisions are based on qualifications, merit, and business needs, without regard to any protected status under federal, state, or local law.
Reasonable accommodations are available for qualified individuals who require assistance during the hiring process or to perform the essential functions of the position.
Benefits:
* 401(k)
* 401(k) matching
* Dental insurance
* Employee assistance program
* Health insurance
* Life insurance
* Paid time off
* Vision insurance
Experience:
* Property management: 3 years (Required)
License/Certification:
* Washington State Drivers License (Required)
Work Location: In person Company Description
Olympic Multi-Family MGMT is a third generation family owned and operated company, that has managed apartment communities in Western Washington for over 30 years. We have a family style company culture and provide competitive compensation packages. Our average corporate tenure is over 10 years, and Olympic is consistently recognized as one of Washington's Best Workplaces. If you prioritize delivering exceptional service and enjoy being a valued member of a dynamic, industry-leading company, we would love to meet you.
Company Description
Olympic Multi-Family MGMT is a third generation family owned and operated company, that has managed apartment communities in Western Washington for over 30 years. We have a family style company culture and provide competitive compensation packages. Our average corporate tenure is over 10 years, and Olympic is consistently recognized as one of Washington's Best Workplaces. If you prioritize delivering exceptional service and enjoy being a valued member of a dynamic, industry-leading company, we would love to meet you.
Job Description
Community Manager
Compensation: $28 - $30
Schedule: Full-Time | Monday - Friday (8AM - 5PM)
Participation in an after-hours emergency on-call rotation is required
About Us
We are an established multi-family property management company serving communities throughout Washington State. With a strong reputation for operational excellence, we are committed to delivering exceptional service to residents, clients, and team members through collaboration, accountability, and continuous improvement.
Our culture is guided by clear core values that emphasize integrity, teamwork, and performance. We believe empowered and engaged team members are the foundation of thriving communities. Our organization is consistently recognized as a top workplace in the region and is proud to offer long-term career growth, competitive compensation and benefits, and a supportive, team-oriented environment where professionals can build meaningful careers.
Benefits
Eligible team members may receive:
* Paid Time Off (PTO) and paid holidays
* Employer-matched 401(k) plan (4%)
* Comprehensive medical, dental, and vision insurance
* Company-paid life insurance with optional supplemental coverage
* Performance-based bonus opportunities
* Housing discounts at select communities (where available)
* Company-wide events, recognition programs, and professional development opportunities
Position Summary
The Community Manager is responsible for the overall performance of a multi-family apartment community, including leasing, resident relations, financial performance, team leadership, and maintenance coordination. This role serves as the primary point of contact for residents, vendors, and the corporate team, while ensuring the community operates in compliance with company policies and applicable laws.
Core Responsibilities
* Oversee daily operations of the apartment community
* Lead, coach, and supervise onsite team members, including leasing and maintenance staff
* Drive leasing performance, occupancy, and resident retention
* Manage resident relations, addressing concerns and resolving issues professionally
* Oversee rent collections, delinquencies, and lease enforcement
* Monitor expenses and financial performance
* Review and approve invoices, and vendor contracts
* Coordinate closely with the Maintenance Supervisor to ensure timely unit turns and property upkeep
* Conduct daily property inspections to ensure curb appeal, safety, and quality standards
* Ensure compliance with fair housing laws, local ordinances, and company policies
* Maintain accurate records, reports, and documentation using property management software
* Build positive relationships with vendors, clients, and ownership representatives
* Represent the Company in a professional and customer-focused manner
* Perform additional duties as assigned by Portfolio Manager
All responsibilities are performed under the direction and approval of the assigned Portfolio Manager, and duties may be adjusted based on operational needs.
Minimum Qualifications & Requirements
* 3+ years of experience in multifamily property management
* Prior experience as a Community Manager or Assistant Community Manager required
* Strong leadership, organizational, and problem-solving skills
* Knowledge of leasing, resident relations, budgeting, and financial reporting
* Excellent communication and customer service skills
* Ability to manage multiple priorities in a fast-paced environment
* Proficiency with property management software
* Knowledge of Washington landlord-tenant laws and Fair Housing requirements
* Reliable transportation and valid driver's license
* Ability to work occasional evenings, weekends, or on-call as needed
Candidates who do not meet every qualification but possess relevant experience and a strong work ethic are encouraged to apply.
Physical Requirements
* Ability to sit, stand, walk, and move throughout the community as needed
* Frequent computer and phone use
* Occasional lifting of up to 25 lbs.
* Ability to conduct property walks and inspections indoors and outdoors
Equal Employment Opportunity
We are an equal opportunity employer. We value diversity and are committed to providing a workplace free from discrimination. Employment decisions are based on qualifications, merit, and business needs, without regard to any protected status under federal, state, or local law.
Reasonable accommodations are available for qualified individuals who require assistance during the hiring process or to perform the essential functions of the position.
Job Type: Full-time
Benefits:
* 401(k)
* 401(k) matching
* Dental insurance
* Employee assistance program
* Health insurance
* Life insurance
* Paid time off
* Vision insurance
Schedule:
* 8 hour shift
Experience:
* Property management: 3 years (Required)
License/Certification:
* WA Driver's License (Required)
Ability to Relocate:
* King County, WA: Relocate before starting work (Required)
Work Location: In person Company Description
Olympic Multi-Family MGMT is a third generation family owned and operated company, that has managed apartment communities in Western Washington for over 30 years. We have a family style company culture and provide competitive compensation packages. Our average corporate tenure is over 10 years, and Olympic is consistently recognized as one of Washington's Best Workplaces. If you prioritize delivering exceptional service and enjoy being a valued member of a dynamic, industry-leading company, we would love to meet you.
Company Description
Olympic Multi-Family MGMT is a third generation family owned and operated company, that has managed apartment communities in Western Washington for over 30 years. We have a family style company culture and provide competitive compensation packages. Our average corporate tenure is over 10 years, and Olympic is consistently recognized as one of Washington's Best Workplaces. If you prioritize delivering exceptional service and enjoy being a valued member of a dynamic, industry-leading company, we would love to meet you.
Job Description
Multi-Site Community Manager
Compensation: $34 -$39
Schedule: Full-Time | Monday - Friday (8AM - 5PM)
Participation in an after-hours emergency on-call rotation is required
About Us
We are an established multi-family property management company serving communities throughout Washington State. With a strong reputation for operational excellence, we are committed to delivering exceptional service to residents, clients, and team members through collaboration, accountability, and continuous improvement.
Our culture is guided by clear core values that emphasize integrity, teamwork, and performance. We believe empowered and engaged team members are the foundation of thriving communities. Our organization is consistently recognized as a top workplace in the region and is proud to offer long-term career growth, competitive compensation and benefits, and a supportive, team-oriented environment where professionals can build meaningful careers.
Benefits
Eligible team members may receive:
* Paid Time Off (PTO) and paid holidays
* Employer-matched 401(k) plan (4%)
* Comprehensive medical, dental, and vision insurance
* Company-paid life insurance with optional supplemental coverage
* Performance-based bonus opportunities
* Housing discounts at select communities (where available)
* Company-wide events, recognition programs, and professional development opportunities
Position Summary
The Community Manager is responsible for the overall performance of a multi-family apartment community, including leasing, resident relations, financial performance, team leadership, and maintenance coordination. This role serves as the primary point of contact for residents, vendors, and the corporate team, while ensuring the community operates in compliance with company policies and applicable laws.
Core Responsibilities
* Oversee daily operations of the apartment community
* Lead, coach, and supervise onsite team members, including leasing and maintenance staff
* Drive leasing performance, occupancy, and resident retention
* Manage resident relations, addressing concerns and resolving issues professionally
* Oversee rent collections, delinquencies, and lease enforcement
* Monitor expenses and financial performance
* Review and approve invoices, and vendor contracts
* Coordinate closely with the Maintenance Supervisor to ensure timely unit turns and property upkeep
* Conduct daily property inspections to ensure curb appeal, safety, and quality standards
* Ensure compliance with fair housing laws, local ordinances, and company policies
* Maintain accurate records, reports, and documentation using property management software
* Build positive relationships with vendors, clients, and ownership representatives
* Represent the Company in a professional and customer-focused manner
* Perform additional duties as assigned by Portfolio Manager
All responsibilities are performed under the direction and approval of the assigned Portfolio Manager, and duties may be adjusted based on operational needs.
Minimum Qualifications & Requirements
* 5+ years of experience in multifamily property management
* Prior experience as a Community Manager or Assistant Community Manager required
* Strong leadership, organizational, and problem-solving skills
* Knowledge of leasing, resident relations, budgeting, and financial reporting
* Excellent communication and customer service skills
* Ability to manage multiple priorities in a fast-paced environment
* Proficiency with property management software
* Knowledge of Washington landlord-tenant laws and Fair Housing requirements
* Reliable transportation and valid driver's license
* Ability to work occasional evenings, weekends, or on-call as needed
Candidates who do not meet every qualification but possess relevant experience and a strong work ethic are encouraged to apply.
Physical Requirements
* Ability to sit, stand, walk, and move throughout the community as needed
* Frequent computer and phone use
* Occasional lifting of up to 25 lbs.
* Ability to conduct property walks and inspections indoors and outdoors
Equal Employment Opportunity
We are an equal opportunity employer. We value diversity and are committed to providing a workplace free from discrimination. Employment decisions are based on qualifications, merit, and business needs, without regard to any protected status under federal, state, or local law.
Reasonable accommodations are available for qualified individuals who require assistance during the hiring process or to perform the essential functions of the position.
Job Type: Full-time
Benefits:
* 401(k)
* 401(k) matching
* Dental insurance
* Employee assistance program
* Health insurance
* Life insurance
* Paid time off
* Vision insurance
Experience:
* Property management: 3 years (Required)
License/Certification:
* Washington Drivers License (Required)
Ability to Commute:
* Pierce County, WA (Required)
Ability to Relocate:
* Pierce County, WA: Relocate before starting work (Preferred)
Work Location: In person Company Description
Olympic Multi-Family MGMT is a third generation family owned and operated company, that has managed apartment communities in Western Washington for over 30 years. We have a family style company culture and provide competitive compensation packages. Our average corporate tenure is over 10 years, and Olympic is consistently recognized as one of Washington's Best Workplaces. If you prioritize delivering exceptional service and enjoy being a valued member of a dynamic, industry-leading company, we would love to meet you.
Company Description
Olympic Multi-Family MGMT is a third generation family owned and operated company, that has managed apartment communities in Western Washington for over 30 years. We have a family style company culture and provide competitive compensation packages. Our average corporate tenure is over 10 years, and Olympic is consistently recognized as one of Washington's Best Workplaces. If you prioritize delivering exceptional service and enjoy being a valued member of a dynamic, industry-leading company, we would love to meet you.
Our client, a leading global CPG organization, is seeking a Social Media & Community Manager to lead how its brands actively engage in conversation, culture, and community. This role owns day-to-day engagement strategy and execution—ensuring the brand’s social presence is human, responsive, and culturally relevant.
You will play a critical role in shaping how iconic consumer brands connect with audiences in real time, turning everyday interactions into meaningful brand moments that drive relevance and loyalty.
Key Responsibilities
Community Engagement Strategy & Execution
- Own and execute cross-platform community engagement strategies
- Define platform-specific engagement approaches aligned to audience behavior and brand objectives
- Lead proactive and reactive engagement across comments, DMs, mentions, and cultural conversations
- Identify opportunities for the brand to show up in real-time and cultural moments beyond owned content
- Build scalable frameworks that drive UGC, participation, and community advocacy
- Partner cross-functionally with Strategy, Creative, Brand, Influencer, PR, Legal, and Customer Care
- Lead fan engagement initiatives including surprise-and-delight, gifting, sampling, and product seeding
- Execute advocacy programs tied to campaigns, launches, and cultural moments
- Develop repeatable workflows, outreach playbooks, and activation guardrails
- Turn high-value interactions into shareable, brand-building moments
- Provide expertise on community tools, partner ecosystems, and activation technologies
- Serve as the editorial lead for all community interactions
- Develop and maintain response guidelines, tone of voice, and engagement standards
- Ensure brand-safe moderation with consistency, speed, and quality
- Monitor sentiment, trends, and behavioral signals across platforms
- Translate insights into campaign strategy and rapid-response opportunities
- Leverage listening tools to improve engagement quality and responsiveness
- Stay current on emerging platforms, tools, and cultural trends
- Monitor and triage sensitive or high-risk interactions
- Execute escalation protocols with PR, Legal, Customer Care, and Brand teams
- Protect brand reputation through timely, accurate, and thoughtful responses
- Track and analyze KPIs across:
- Engagement quality
- Sentiment
- Participation
- Response time/performance
- Measure impact of gifting, seeding, and advocacy programs
- Contribute to performance reporting and strategic recommendations
- Drive continuous improvement through test-and-learn optimization
- 4-6 years of experience in community management, social engagement, or audience strategy
- Proven success managing high-volume brand social presence and moderation
- Experience executing gifting, seeding, and advocacy programs
- Strong fluency across major and emerging social platforms (TikTok, Instagram, X, YouTube, etc.)
- Exceptional written communication and brand voice control
- Experience with social listening and community management tools (e.g., Sprinklr, Khoros, Sprout)
- Strong judgment in reputation-sensitive and escalation scenarios
- Ability to translate insights into clear, strategic recommendations
- Comfortable operating in fast-paced, culture-driven environments
You are a culture-first operator who understands how brands show up in conversation—not just campaigns. You’re deeply attuned to tone, timing, and audience nuance, and you thrive in real-time environments where speed + judgment matter.
You see community not as moderation—but as a strategic growth lever for relevance, loyalty, and trust.
Our client, a leading global CPG organization, is seeking a Social Media & Community Manager to lead how its brands actively engage in conversation, culture, and community. This role owns day-to-day engagement strategy and execution—ensuring the brand’s social presence is human, responsive, and culturally relevant.
You will play a critical role in shaping how iconic consumer brands connect with audiences in real time, turning everyday interactions into meaningful brand moments that drive relevance and loyalty.
Key Responsibilities
Community Engagement Strategy & Execution
- Own and execute cross-platform community engagement strategies
- Define platform-specific engagement approaches aligned to audience behavior and brand objectives
- Lead proactive and reactive engagement across comments, DMs, mentions, and cultural conversations
- Identify opportunities for the brand to show up in real-time and cultural moments beyond owned content
- Build scalable frameworks that drive UGC, participation, and community advocacy
- Partner cross-functionally with Strategy, Creative, Brand, Influencer, PR, Legal, and Customer Care
- Lead fan engagement initiatives including surprise-and-delight, gifting, sampling, and product seeding
- Execute advocacy programs tied to campaigns, launches, and cultural moments
- Develop repeatable workflows, outreach playbooks, and activation guardrails
- Turn high-value interactions into shareable, brand-building moments
- Provide expertise on community tools, partner ecosystems, and activation technologies
- Serve as the editorial lead for all community interactions
- Develop and maintain response guidelines, tone of voice, and engagement standards
- Ensure brand-safe moderation with consistency, speed, and quality
- Monitor sentiment, trends, and behavioral signals across platforms
- Translate insights into campaign strategy and rapid-response opportunities
- Leverage listening tools to improve engagement quality and responsiveness
- Stay current on emerging platforms, tools, and cultural trends
- Monitor and triage sensitive or high-risk interactions
- Execute escalation protocols with PR, Legal, Customer Care, and Brand teams
- Protect brand reputation through timely, accurate, and thoughtful responses
- Track and analyze KPIs across:
- Engagement quality
- Sentiment
- Participation
- Response time/performance
- Measure impact of gifting, seeding, and advocacy programs
- Contribute to performance reporting and strategic recommendations
- Drive continuous improvement through test-and-learn optimization
- 4-6 years of experience in community management, social engagement, or audience strategy
- Proven success managing high-volume brand social presence and moderation
- Experience executing gifting, seeding, and advocacy programs
- Strong fluency across major and emerging social platforms (TikTok, Instagram, X, YouTube, etc.)
- Exceptional written communication and brand voice control
- Experience with social listening and community management tools (e.g., Sprinklr, Khoros, Sprout)
- Strong judgment in reputation-sensitive and escalation scenarios
- Ability to translate insights into clear, strategic recommendations
- Comfortable operating in fast-paced, culture-driven environments
You are a culture-first operator who understands how brands show up in conversation—not just campaigns. You’re deeply attuned to tone, timing, and audience nuance, and you thrive in real-time environments where speed + judgment matter.
You see community not as moderation—but as a strategic growth lever for relevance, loyalty, and trust.
Position Summary
City of Corvallis Police Department
The mission of the Corvallis Police Department is to enhance community livability by working in partnership with the community to promote public safety and crime prevention through education and enforcement; to maintain public order while preserving the legal rights of all individuals; to provide effective, efficient and courteous service; and to reduce the impact of crime.
About the Position
Community Service Officers provide support and assist sworn and non-sworn staff in a variety of non-emergency situations that do not require police officer authority. Responsible for providing a range of duties to enhance the community livability of the City of Corvallis including animal control, minor investigations, and providing community education. Perform other related duties that are not traditionally the work of sworn officers.
All Community Service Officers perform the following essential duties in support of sworn and non-sworn employees. Time devoted to each of these functions may vary according to assignment, shift, or departmental needs. Special assignments are defined by the Chief of Police and consist of work of a specialized nature performed on a full-time basis for an extended period of time. These assignments are responsible for performing the essential duties of Community Service Officer, but with special emphasis on certain functions during their special assignment, and they may also require additional skills or training. Special assignments currently consist of Park Ranger.
Proposed Recruitment Timeline
January 2, 2026
Recruitment Opens
January 26th, 2026 @
5pm
Application Deadline for First Review
Week of January 26thApplication Screening
Week of February 2ndPanel Interviews
Week of February 9thChief's Interviews and Testing
February/AprilBackground/Medical/Drug Screen/Psychological
Anticipated Appointment of April 16th 2026
*Applications will be reviewed on an ongoing basis after January 26th, should a successfulcandidate not be found in the first review.
Essential Duties
Duties include, but are not limited to the following:
- Use community policing techniques such as community education, problem-solving, presence in assigned areas using a motor vehicle, bicycle, or while on foot.
- Provide community service in the areas of community conflict resolution and referral to other departments or agencies and in support of sworn employees.
- Respond to community member requests for information within area of assignment. Provide crime prevention evaluation and education to the community.
- Coordinate, plan and participate in special events.Represent the Police Department at community information sharing meetings and events. Perform public relations duties to inform and educate the community. Give presentations for large and small groups and special populations.
- Respond to and investigate reports of no-suspect, minor, non-emergency calls for service that do not require police officer authority.
- Assist sworn employees with investigations by processing crime scenes, including gathering and processing evidence and canvassing neighborhoods.
- Document actions in reports as required. Coordinate prosecution with attorneys. Present coherent and persuasive testimony on behalf of the City at trial.
- Assist in administrative duties, such as completing forms, gathering and transporting materials, data entry or other similar support activities.
- Assist sworn staff with traffic control, exchange of information, completion of forms and processing scenes at traffic crashes.
- Respond to traffic hazards and disabled vehicles to alleviate the situation or request sworn officers as necessary.
- Respond with physical force for self-defense or defense of other persons as allowed by law.
- Apprehend, remove, and transport stray, injured, and nuisance domestic and wild animals. Provide basic animal first aid as required. Perform euthanasia of animals as necessary, consistent with law, policy, and good animal husbandry.
- Conduct dangerous animal, cruelty to animal and animal bite investigations. May seize and impound animals. Provide recommendation to the court if animals should be designated as dangerous.
- Patrol community for violations of animal control laws and potential problems. Issue citations for animal code offenses.
- May be assigned to train CSO recruits, including instruction and application of laws, department rules and policies, proper use and maintenance of equipment, and proper safety techniques.Evaluate and report progress of CSO recruits.
- Operate and drive a motor vehicle safely and legally.
It is the responsibility of all City of Corvallis employees to:
- Act ethically and honestly; apply ethical standards of behavior to daily work activities and interactions. Build confidence in the City through own actions.
- Conform to all safety rules and performs work in a safe manner.
- Adhere to all City and Department policies.
- Deliver excellent customer service to diverse audiences.
- Maintain effective work relationships.
- Arrive to work, meetings, and other work-related functions on time and maintains regular job attendance.
- Participate in the Emergency Management program including planning, classes, training sessions, exercises and emergency events as required.
- Perform other duties as assigned.
Qualifications and Skills
Qualifying Education / Experience
- High school diploma or equivalent. Two years training and/or experience in working effectively with the public.
Desired Qualifications
- Two years post-secondary education.
Certifications / Licenses
- Possession of and the ability to maintain a valid Oregon Driver's License.
- Ability to possess and maintain First Aid and CPR Certifications
Knowledge / Skills / Abilities
Knowledge of: business English, spelling, punctuation, grammar, and basic math skills required; and understanding of operational rules and general instructions.
Ability to: testify in a court of law; communicate effectively, orally and in writing, and give presentations to a variety of audiences; respond to work situations in the field and rapidly evolving situations with minimal supervision; interpret statutes, municipal codes, and legal issues relative to work performed; respond to problems and complaints creatively; control small and large animals; safely operate firearms for the purpose of animal euthanasia; get along well with coworkers and the public and maintain effective work relationships; diffuse and resolve conflicts with emotionally-charged individuals in stressful situations; provide excellent customer service and use community policing skills to identify and solve problems; prioritize multiple duties and work with interruptions; maintain Oregon State Police Criminal Justice Information Systems clearance; maintain confidentiality and exercise discretion and judgment in dealing with sensitive or confidential information; use a personal computer and various software programs, office equipment, motor vehicle, telephone, electronic devices, firearms and defensive tools.
In Addition: the employee shall not pose a direct threat to the health or safety of the individual or others in the workplace; have demonstrable commitment to sustainability; and have demonstrable commitment to promoting and enhancing diversity, equity and inclusion.
How to Apply
Qualified applicants must submit an online application located on the City of Corvallis website(click on "Apply" above).
Position is open until filled.
Applications must be received by 5:00 PM on Monday January 26, 2026. Previous applicants may reapply.
Applicants are encouraged to include a cover letter and resume with the online application; however, resumes will not be accepted in lieu of a completed online application. Late or incomplete applications will not be accepted/considered.
Organization Overview
The National Conflict Resolution Center (NCRC) provides resources, training, and expertise to help people, organizations, and communities manage and resolve conflict with civility. Headquartered in San Diego, NCRC's work reaches across the region and beyond, addressing complex social challenges by equipping individuals with practical communication tools to engage in constructive dialogue—even when the topics are difficult.
Position Summary
The Community Mediation Case Coordinator serves as the first point of contact for San Diego County community members seeking conflict resolution services. This role manages intake and screening, coordinates mediation logistics, provides conflict coaching when appropriate, and ensures timely, accurate documentation in alignment with NCRC protocols and mediation ethics. The Coordinator communicates frequently with clients, mediators, partners, and referring agencies to move cases forward. The Coordinator serves as a knowledgeable representative of NCRC, ensuring that outreach efforts are accessible, culturally responsive, and aligned with the organization's mission to promote constructive dialogue and equitable conflict resolution across diverse communities.
Essential Duties & Responsibilities
Intake & Assessment
•Receive referrals and inbound requests; conduct intake interviews and screen cases for mediation appropriateness.
•Explain program scope, process, confidentiality, and participant expectations; provide information and resources.
•Offer conflict coaching or conciliation when mediation is not appropriate or when parties are not ready to participate.
Case Coordination & Logistics
•Coordinate case logistics, including mediator assignment, scheduling, interpreter needs, space or virtual platform setup, and materials.
•Communicate with clients, mediators, attorneys, courts, and community partners to facilitate case progress.
•Monitor caseload, timelines, and follow‐ups to meet program service standards and turnaround goals.
Documentation, Data, and Quality
•Document all contacts, case notes, agreements, and outcomes in the case management system with accuracy and timeliness.
•Safeguard confidentiality and maintain neutrality in accordance with mediation ethics and NCRC policies.
•Track and report data (e.g., caseload, stage, outcomes, demographics) to support grants, contracts, and continuous improvement.
Client Care & Communications
•Use trauma‐informed, culturally responsive, and inclusive communication practices with all participants.
•De‐escalate highly charged conversations; exercise sound judgment in sensitive situations.
•Provide referrals to community resources when mediation is not suitable or additional support is needed.
Outreach & Education Support
• Raise community awareness about available mediation and conflict resolution services.
•Share program information with partner organizations.
•Attend community events as needed.
•Assist with the preparation of educational materials or presentations.
Minimum Qualifications
•Certificate in Mediation/ADR or 1–2 years of relevant experience (mediation, conflict coaching, restorative practices, or similar).
•Bachelor's degree in a related field (e.g., social sciences, criminal justice, conflict resolution) or equivalent experience.
•Strong written and verbal communication skills; excellent listening and customer service orientation.
•Demonstrated ability to maintain confidentiality, neutrality, and professional boundaries.
•Experience working effectively with diverse communities across cultures, identities, and perspectives.
•Proficiency with Microsoft 365 and the ability to learn case management databases and virtual meeting platforms (e.g., Zoom/Teams).
•Ability to manage competing priorities in a fast‐paced environment with attention to detail and follow‐through.
Preferred Qualifications
•Bilingual or multilingual (Spanish, Vietnamese, Tagalog, Arabic, Burmese, etc.).
•Knowledge of the California court system and community resources.
•Experience with community mediation programs, small‐claims or housing matters, or court‐connected mediation.
Schedule & Work Environment
This is a hybrid position with three in‐office days and two remote days per week based on program needs. Regular in‐office work occurs at the NCRC City Heights location. Schedules may be adjusted to meet client and program requirements, including occasional evenings or weekends for mediations or events. Ability to attend mandatory staff meetings and organizational events is required.
Compensation
Hourly range is $23 -$25/hour (non‐exempt)/Annualized at $47,840 to $52,000. Pay is commensurate with experience and qualifications.
Benefits
•14 paid holidays per year.
•Two (2) weeks of paid vacation annually (accrual policy applies).
•Health stipend.
•Retirement plan with employer 3% match.
Physical Requirements & Work Conditions
Prolonged periods of sitting and computer use; ability to communicate by phone and video; occasional lifting up to 15 pounds for materials or equipment. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Background Check
Employment is contingent upon successful completion of a background check in accordance with applicable laws and organizational policy.
EEO & Inclusion
NCRC is an equal opportunity employer committed to building an inclusive workplace. We welcome applicants from diverse backgrounds and do not discriminate on the basis of race, color, religion, sex, gender identity or expression, sexual orientation, national origin, disability, age, veteran status, or any other protected status.