Envision Games Example Jobs in Usa

• Circulate throughout assigned work station on a continuous basis, greeting guests in a friendly manner, taking beverage orders, and delivering beverages.
• Carry and balance full tray of beverages.
• Receive and understand beverage orders; relay drink orders to bartenders.
• Compute charges for orders and accept payment for same; maintain an accurate bank at all times.
• Provide complimentary beverages in accordance with company policy.
  
  

• Must be at least 21 years of age.
• Six (6) months of related experience preferred.
• Must have excellent customer service skills.
• Must be able to walk for duration of shift.
• Must be able to carry and balance trays weighing up to 10 pounds.
• Must be able to obtain/maintain any necessary licenses and/or certifications.
  
  

• Organizing and assigning work
• Prioritizing workload and assignments to ensure orderly and efficient completion by department employees
• Directing department employees in the successful completion of assigned work
• Enforcing department and company rules
• Instructing and training department employees in the successful performance of their duties and
• Other leadership and work direction duties as assigned by Supervision.
  
  

• The Lead Cook will deliver internal and external guest service the Boyd Gaming Way. Always exhibit a friendly and approachable demeanor. Be polite and courteous when speaking with guests and team members. Look for and act upon opportunities to assist guests and team members. Be sincere and genuine during all interactions. Be prepared with the knowledge and skill required to be responsive to guests and team member’s needs and questions.
• Responsible for learning and being familiar with all of Boyd Gaming’s room outlets, Server functions, and for being able to answer general questions regarding the property.
• The Lead Cook will anticipate the guest’s needs and respond appropriately with a sense of urgency.
• Read food orders from computer printouts and prepare food items according to established menu plans.
• The Lead Cook will wash, slice, peel and/or cut various foods to prepare for cooking or serving.
• Observe and test foods to determine if they have been cooked sufficiently, using methods such as tasting, smelling or piercing them with utensils.
• The Lead Cook will assist in work direction to kitchen staff ensuring work procedures, quality standards and menu specifications are adhered to.
• Maintain control of the kitchen to ensure staffing levels are appropriate based on business volumes.
• The Lead Cook will guest interaction is a must. Must engage the guest each time they come to the buffet line. Explain product, ask question and build positive relationships with the guest.
• Coordinate and communicate on orders with dining room staff.
• The Lead Cook will assume limited charge of kitchen on respective shifts.
• Assume limited accountability of supervisors in their absence.
• The Lead Cook will receive and deliver food to the proper areas.
• Coach and direct all cooks, prep cooks and kitchen food runners to work in a productive and efficient manner.
• The Lead Cook will expedite all food orders promptly in a timely manner.
• Use and maintain all assigned areas and equipment in a sanitary, safe and effective manner.
• Observe and enforce Health Department regulations regarding food handling, storage, proper steam table temperature, and cleanliness of work environment.
• The Lead Cook will use and maintain all assigned areas and equipment in a sanitary, safe and effective manner.
• Consistent attendance at company/restaurant training programs as they are scheduled.
• The Lead Cook will complete opening, closing and other side duties as assigned by the supervisors.
• Pass all tests given including the training in order to retain the knowledge needed to be an effective server.
• The Lead Cook will maintain a well-groomed, neat and clean appearance.
• Possess the resiliency to deal with difficult guests in all types of business conditions and possess the ability to work harmoniously with coworkers.
• The Lead Cook will perform all job functions in conjunction with the guidelines described in the Standard Operating Procedures manual to ensure consistent execution of company and department standards.
• Perform all duties as assigned by management.
  
  

• Must be at least 18 years of age.
• Demonstrated ability to prepare a wide variety of food items, to standard, in a high-volume, fast-paced operation.
• Demonstrated understanding and knowledge of the application of sanitation procedures.
  
  

• Provides superior customer service, positively effects interactions with customers and employees, and has the resiliency to deal with difficult customers in all types of business conditions and the ability to work harmoniously with coworkers.
• Sets tables and prepares beverages and proper condiments (butter, sour cream, dressing, etc.).
• Keeps banquet areas clean and organized.
• Works in cooperation with other service personnel to provide a high quality of service.
• Anticipates and provides for guests’ needs throughout entire function; ensures guest satisfaction; responds quickly and efficiently to guest complaints.
• Maintains a well-groomed, neat and clean appearance, carrying out duties with attention to sanitation safety.
  
  

• Experience carrying large trays with ten covers.
• Knowledge of wine service.
• Knowledge of table service procedures and table etiquette.
• Excellent customer service skills.
• Ability to use all equipment associated with the position, including chafing dishes, plate warmers, coffee urns and hot boxes.
• Ability to inspect and maintain areas for which responsible.
• Ability to effectively and efficiently move around banquet areas.
• Ability to communicate effectively in English with customers and all levels of employees.
• Ability to review and comprehend necessary documentation.
• Must be flexible to work varying shifts and time schedules as needed.
• Indiana ABC Permit (Liquor License) required.
• Must be able to obtain and maintain all appropriate licenses / certifications per Federal, State, and Gaming regulations.
• Must be at least 18 years of age.
  
  

The opportunity

Delaware North Gaming is searching for an energetic full-time Cocktail Servers to join our team at Wheeling Island Casino in Wheeling, West Virginia. As a Cocktail Server, you will help enhance the guest experience by providing excellent service and care in every interaction.

If you have a passion for customer satisfaction and knowledge of wines, beer, and cocktails this Cocktail Server job is for you!

Please note this is a tipped position, the hourly minimum pay listed doesn’t include any potential tipped earnings.

Pay

$6.84 - $6.84 / hour

Information on our comprehensive benefits package can be found at .

What we offer

We care about our team member’s personal and professional well-being. Delaware North provides a benefits package designed to give you the comfort, safety, and security you need to deliver exceptional experiences for our guests. All team members receive benefits including:

• Weekly pay
• Training and development opportunities
• Employee discounts
• Flexible work schedules

Eligible team members may also receive: health, dental, and vision insurance, 401(k) with company match, paid vacation days and holidays, paid parental bonding leave, employee assistance program, and tuition and/or professional certification reimbursement.

What will you do?

• Greets guests on gaming floor and beverage outlets
• Communicates drink specials, answers questions about available beverages and takes beverage orders
• Serves alcohol beverages responsibly, requests identification, adhere to all unit and company alcohol service policies and procedures
• Enters drink orders into the point-of-sale system; pick up drink orders and deliver to guests
• Picks up drinks orders when ready and delivers orders to guests
• Prepares and delivers check to guests

More about you

• Must be at least 21 years of age
• Ability to work quickly and efficiently in a fast-paced environment
• Possess basic knowledge of standard drink recipes and alcohol brand name
• No experience or diploma required

Physical requirements

• Constant standing, walking, bending, reaching and repetitive motions
• Ability to maneuver between tables and around corners
• Ability to lift, balance and carry trays, weighing up to 35 lbs

Shift details

Evenings
Days
Holidays
Weekends

Who we are

Wheeling Island Hotel-Casino-Racetrack in Wheeling, West Virginia, is a Delaware North-owned-and-operated regional gaming destination featuring 1,300 electronic gaming machines, 22 table games, live greyhound racing, and simulcast wagering. Wheeling Island also features a 151-room hotel, many dining options, and a 1,000-seat showroom.

Our business is all about people, and that includes you. At Delaware North, you’re not just part of a team — you’re part of a global legacy: a family-owned company with 100+ years of history behind it. Our operations span the world, offering you unique paths to growth and success.

Who says you can't love where you work? With jobs in iconic sports arenas, stunning national parks, exciting casinos, and more, we pride ourselves on giving the world great times in great places. And whether you're interested in restaurants, hotels, sports, gaming, operations, or retail, part-time or full-time, we're invested in helping you achieve your career goals.

Together, we're shaping the future of hospitality — come grow with us!

Delaware North, along with its subsidiaries, is an equal opportunity employer, showcasing job opportunities and considering applicants for all positions without regard to race, color, religion, sex, gender identity, national origin, age, disability, protected veteran status, sexual orientation, or any other legally protected status.

• Observe, locate, and record all irregularities that would jeopardize the assets
• Maintain surveillance on designated areas and activities
• Maintains surveillance close watch in designated area and activities
• Maintains the strictest confidence of all confidential information disclosed by a Boyd Gaming entity or by a guest of Ameristar Casino Resort Spa St. Charles
• Always maintains a positive attitude
• Continuously remain alert for any criminal activity such as theft or cheating
• Write detailed reports of all observations and log all communications
• Operate electronic surveillance equipment
• Professional and investigative attitude
• Trustworthy and honest
• Independent judgment skills that are in the best interest of Ameristar Casino Resort Spa St. Charles
  
  

The opportunity

Delaware North Gaming is searching for full-time Cleaner to join our team at Wheeling Island Casino in Wheeling, West Virginia. As a Cleaner, you will be key member of the housekeeping team helping to create great guest experience by keeping the property clean and sanitized.

Information on our comprehensive benefits package can be found at we offer

We care about our team member’s personal and professional well-being. Delaware North provides a benefits package designed to give you the comfort, safety, and security you need to deliver exceptional experiences for our guests. All team members receive benefits including:

• Weekly pay
• Training and development opportunities
• Employee discounts
• Flexible work schedules

Eligible team members may also receive: health, dental, and vision insurance, 401(k) with company match, paid vacation days and holidays, paid parental bonding leave, employee assistance program, and tuition and/or professional certification reimbursement.

What will you do?

• Clean public areas, rooms, and restrooms according to department procedures and replenish supplies, maintaining sanitation guidelines
• Conduct walk-around of assigned areas to assure that the facility meets housekeeping standards
• Interact with guests while cleaning guest and meeting rooms, assisting guests as needed
• Report maintenance repair problems to Supervisor
• Ensure all lost and found items are turned in and logged on a daily basis

More about you

• Must be at least 21 years of age
• Limited to no experience required; previous commercial cleaning and/or guest service experience preferred
• Working knowledge of various cleaning utensils, dryers, vacuum cleaners, tools and fixtures
• Ability to work quickly under pressure
• Ability to make simple addition and subtraction calculations
• No high school diploma or GED required

Physical requirements

• Frequent walking and standing for entire length of shift
• Frequent climbing of stairs, bending, stooping, reaching, kneeling, and carrying

Shift details

Days
Evenings
Overnight
Holidays
Weekends
8hr shift
Events

Wheeling Island Hotel-Casino-Racetrack in Wheeling, West Virginia, is a Delaware North-owned-and-operated regional gaming destination featuring 1,300 electronic gaming machines, 22 table games, live greyhound racing, and simulcast wagering. Wheeling Island also features a 151-room hotel, many dining options, and a 1,000-seat showroom.

Our business is all about people, and that includes you. At Delaware North, you’re not just part of a team — you’re part of a global legacy: a family-owned company with 100+ years of history behind it. Our operations span the world, offering you unique paths to growth and success.

Who says you can’t love where you work? With jobs in iconic sports arenas, stunning national parks, exciting casinos, and more, we pride ourselves on giving the world great times in great places. And whether you’re interested in restaurants, hotels, sports, gaming, operations, or retail, part-time or full-time, we’re invested in helping you achieve your career goals.

Together, we’re shaping the future of hospitality — come grow with us!

Delaware North, along with its subsidiaries, is an equal opportunity employer, showcasing job opportunities and considering applicants for all positions without regard to race, color, religion, sex, gender identity, national origin, age, disability, protected veteran status, sexual orientation, or any other legally protected status.

• Changing bed linens
• Collecting used bath linens and replenishing with fresh linens
• Dusting hard surfaces
• Vacuuming carpeted areas
• Cleaning bathroom sink, counters, tub and/or shower, toilet, etc.
• Replenish room amenities such as tissues, soaps, etc.
  
  

• Oversee all cooking operations, including methods of preparation, portion control, monitoring timeliness of food delivery and garnishing; ensuring a high-quality preparation and attractive presentation of all food to exceed the company’s standards.
• Staff, schedule, evaluate, train, develop and monitor culinary team; including by not limited to initiatives with Ecosure, on-boarding, etc.
• Understand department objectives, standards, guidelines and budget to achieve effective supervision of department; Monitor labor costs, including staffing levels, and adjust to sales levels, business volumes, etc.
• Monitor and advise on storage of food items to ensure quality of food and compliance with health requirements.
• Ensure all kitchen equipment and working conditions are well-maintained; responsible for HotSos entries.
• Assistant Restaurant Chef with writing and cost-control of recipes, as well as developing a collection of recipes in a recipe book.
• Oversight of monitoring staff adherence to health department regulations regarding food handling, storage, temperature, and cleanliness of work; control cleanliness and maintenance of assigned area; review any health department issues with Management team and Restaurant Chef to correct any problems.
• Assist Restaurant Chef in developing and implementing policies, procedures and rules including operations manuals, to promote compliance with company and regulatory guidelines.
• Responsible for scheduling of Lead Cooks, Cooks, and Assistant Cooks.
• Collaborate with Assistant General Manager, General Manager, and Restaurant Chef to ensure communication between the front and back of house is seamless while taking ownership of all assigned areas.
• Responsible for multiple guest service aspects, including but not limited to table touches, nightly special postings, menu changes, and Front-of-House/Back-of-House communication.
• Assist Restaurant Chef with Server and Culinary pre-shifts to ensure communication of specials and dishes are excellently presented to our guests.
• Ensure team member engagement is maintained at a high level.
• Lead all aspects of team member relations including, but not limited to, hiring, coaching, recognizing, and evaluating team members and leaders.
• Provide ongoing direct and honest feedback to team members regarding individual performance.
• Establishes operational guidelines for the recruitment and retention of outlet team members.
  
  

• Ideally, completion of a culinary arts degree or accredited apprenticeship and/or four (4) years of progressive food preparation experience.
• Minimum of one year in a supervisory capacity or an equivalent combination of training, education and experience which demonstrates the ability to perform the duties of the
• Computer literacy to include Excel Spreadsheet and Word experience.
• Possession of, and ability to obtain and maintain a valid drivers and gaming license within assigned state of employment and other jurisdictions
• Must successfully pass background check
• Must successfully pass an alcohol and drug screening
• Must be 21 years of age
  
  

• Creates and ensures a fun-filled, entertaining, and exciting environment where the flawless delivery and execution of service excellence is paramount.
• Adhere to established company and departmental procedures, guidelines, and policies at all times.
• Maintain established company and departmental uniform, appearance, and hygiene standards at all times.
• Maintains a clean, safe, hazard-free work environment within area of responsibility.
• Must be able to work with a computerized Micros or Point of Sale System for order entry, pre-check functions, etc.
• Always maintain professionalism while working with other team members, departments, and guests.
• Serves food, alcoholic and non-alcoholic beverages according to service standards.
• Must provide fine dining steps of service
• Must be able to provide proper wine service and technique.
• Responsible for presenting checks and securing settlement of checks for food and beverages.
• Must completely bus tables/bar top and keep respective side station clean and stocked at all times.
• Maintain food service and/or side station areas as required.
• Responsible for pre-busing: separating flatware, dishes, and glasses for the dishwashing area.
• Performs all other relative miscellaneous duties as directed by supervisor/manager.
  
  

• Must be 21 years of age
• Shift assignments may be irregular, and will cover days, nights, weekends, and holidays
• Exposure to casino related environment factors, including but not limited to secondhand smoke, excessive noise, and stress related to servicing customers in a high pressure and fast paced environment
• The ability to sit, walk, stand, bend, lift, reach, pull, push, kneel, squat and grasp
• Must be able to walk and stand for at least 8 hours
• Repeated bending, lifting, and carrying
• Must be able to lift and carry small trays weighing up to 40 pounds repeatedly and to push/pull and/or carry tables, chairs, and highchairs
• Must be able to maintain small side stations and service bar areas
• Must be able to communicate (hear, speak, read, and legibly write in English).
• Must be able to pass a Bartender Written Test
• Must be able to pass a Bartender Practical Test
• Must be able to pass Wine Test
• Must be able to pass Menu Tests including but not limited to, food, cocktail, wine
• Must have at last one year of Fine Dining Experience