Engineering Structures Scimago Jobs in Northbrook
133 positions found — Page 8
M
Director, IT Applications Digital Commerce
Salary not disclosed
Job Summary Job Description Director IT Applications We are seeking a visionary and execution-focused Director of IT Applications to lead implementations of our next-generation digital commerce ecosystem.
This role will oversee the delivery and operations of customer-facing digital applications built on the MACH architecture, hosted on Azure.
The ideal candidate will be skilled in managing system integrators, building high-performing global teams, and driving innovation through AI-enabled software engineering practices.
Leadership and Strategic Planning Strategic Planning & Stakeholder Engagement: Align IT delivery with business goals and digital transformation strategies.
Engage with product, marketing, and customer service teams to shape the digital roadmap.
Manage vendor relationships and negotiate contracts to maximize value and performance.
Manage Key Projects: Lead implementation of digital commerce platforms from concept to production.
Manage end-to-end delivery lifecycle, ensuring timely execution and quality outcomes.
Collaborate with system integrators to define architecture, implementation plans, and integration strategies.
Business Acumen: Develop a comprehensive understanding of the organization's various business processes and the systems that support them.
Operational Excellence AI-Driven Software Engineering: Champion the use of AI tools and platforms to accelerate development, testing, and operations.
Promote intelligent automation in CI/CD, code reviews, defect prediction, and performance optimization.
Evaluate and implement AI-based observability and incident response solutions.
Continuous Improvement: Understand and enhance project and support methodologies, focusing on quality and cost control.
Systems and Design: Ensure adherence to MACH principles and best practices for composable architecture.
Guide integration across SaaS solutions and other headless services.
Partner with enterprise architects to ensure security, compliance, and scalability.
Operations & Platform Reliability: Own operational excellence across digital platforms, ensuring high availability, scalability, and performance.
Establish robust monitoring, alerting, and incident management frameworks.
Drive continuous improvement through post-incident reviews and operational analytics.
People Management and Team Development Team Leadership: Build and lead high-performing, cross-functional teams across onsite, nearshore, and offshore locations.
Foster a culture of innovation, accountability, and continuous learning.
Mentor engineering leaders and promote agile, DevOps, and product-centric delivery models.
Personnel Strategy: Lead personnel-related activities such as recruiting, retention, and performance management.
Resource Allocation: Efficiently allocate resources, ensuring timely project completion and minimizing business disruption.
Policy and Procedure: Review, question, and enhance departmental policies, standards, and methodologies.
Financial Oversight: Maintain cost control within your area of responsibility.
Education Bachelor’s or Master’s Degree in Computer Science, Engineering, or a related.
Requirements 10-15 years of experience in IT delivery and operations, with 5+ years in digital commerce or customer-facing digital applications.
Demonstrable experience in delivering large-scale IT transformation projects related to e-commerce, leveraging MACH architecture from conception to completion.
Proven success in leading implementations and managing system integrators.
Deep understanding of MACH architecture and Azure cloud services.
Hands-on experience with headless CMS/DXP platforms.
Familiarity with AI tools for software engineering and AIOps platforms.
Strong leadership and team-building capabilities in a global delivery model.
Excellent communication and stakeholder management skills.
Ability to drive change, influence cross-functional teams, and deliver business impact.
Experience in negotiating with and managing third-party vendors.
Proven skills in budget preparation, analysis, decision-making, and enforcement within financial objectives.
Medline Industries, LP, and its subsidiaries, offer a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.
The anticipated salary range for this position: $175,760.00
- $263,640.00 Annual The actual salary will vary based on applicant’s location, education, experience, skills, and abilities.
This role is bonus and/or incentive eligible.
Medline will not pay less than the applicable minimum wage or salary threshold.
Our benefit package includes health insurance, life and disability, 401(k) contributions, paid time off, etc., for employees working 30 or more hours per week on average.
For a more comprehensive list of our benefits please click here .
For roles where employees work less than 30 hours per week, benefits include 401(k) contributions as well as access to the Employee Assistance Program, Employee Resource Groups and the Employee Service Corp.
We’re dedicated to creating a Medline where everyone feels they belong and can grow their career.
We strive to do this by seeking diversity in all forms, acting inclusively, and ensuring that people have tools and resources to perform at their best.
Explore our Belonging page here .
Medline Industries, LP is an equal opportunity employer.
Medline evaluates qualified individuals without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, age, disability, neurodivergence, protected veteran status, marital or family status, caregiver responsibilities, genetic information, or any other characteristic protected by applicable federal, state, or local laws.
This role will oversee the delivery and operations of customer-facing digital applications built on the MACH architecture, hosted on Azure.
The ideal candidate will be skilled in managing system integrators, building high-performing global teams, and driving innovation through AI-enabled software engineering practices.
Leadership and Strategic Planning Strategic Planning & Stakeholder Engagement: Align IT delivery with business goals and digital transformation strategies.
Engage with product, marketing, and customer service teams to shape the digital roadmap.
Manage vendor relationships and negotiate contracts to maximize value and performance.
Manage Key Projects: Lead implementation of digital commerce platforms from concept to production.
Manage end-to-end delivery lifecycle, ensuring timely execution and quality outcomes.
Collaborate with system integrators to define architecture, implementation plans, and integration strategies.
Business Acumen: Develop a comprehensive understanding of the organization's various business processes and the systems that support them.
Operational Excellence AI-Driven Software Engineering: Champion the use of AI tools and platforms to accelerate development, testing, and operations.
Promote intelligent automation in CI/CD, code reviews, defect prediction, and performance optimization.
Evaluate and implement AI-based observability and incident response solutions.
Continuous Improvement: Understand and enhance project and support methodologies, focusing on quality and cost control.
Systems and Design: Ensure adherence to MACH principles and best practices for composable architecture.
Guide integration across SaaS solutions and other headless services.
Partner with enterprise architects to ensure security, compliance, and scalability.
Operations & Platform Reliability: Own operational excellence across digital platforms, ensuring high availability, scalability, and performance.
Establish robust monitoring, alerting, and incident management frameworks.
Drive continuous improvement through post-incident reviews and operational analytics.
People Management and Team Development Team Leadership: Build and lead high-performing, cross-functional teams across onsite, nearshore, and offshore locations.
Foster a culture of innovation, accountability, and continuous learning.
Mentor engineering leaders and promote agile, DevOps, and product-centric delivery models.
Personnel Strategy: Lead personnel-related activities such as recruiting, retention, and performance management.
Resource Allocation: Efficiently allocate resources, ensuring timely project completion and minimizing business disruption.
Policy and Procedure: Review, question, and enhance departmental policies, standards, and methodologies.
Financial Oversight: Maintain cost control within your area of responsibility.
Education Bachelor’s or Master’s Degree in Computer Science, Engineering, or a related.
Requirements 10-15 years of experience in IT delivery and operations, with 5+ years in digital commerce or customer-facing digital applications.
Demonstrable experience in delivering large-scale IT transformation projects related to e-commerce, leveraging MACH architecture from conception to completion.
Proven success in leading implementations and managing system integrators.
Deep understanding of MACH architecture and Azure cloud services.
Hands-on experience with headless CMS/DXP platforms.
Familiarity with AI tools for software engineering and AIOps platforms.
Strong leadership and team-building capabilities in a global delivery model.
Excellent communication and stakeholder management skills.
Ability to drive change, influence cross-functional teams, and deliver business impact.
Experience in negotiating with and managing third-party vendors.
Proven skills in budget preparation, analysis, decision-making, and enforcement within financial objectives.
Medline Industries, LP, and its subsidiaries, offer a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.
The anticipated salary range for this position: $175,760.00
- $263,640.00 Annual The actual salary will vary based on applicant’s location, education, experience, skills, and abilities.
This role is bonus and/or incentive eligible.
Medline will not pay less than the applicable minimum wage or salary threshold.
Our benefit package includes health insurance, life and disability, 401(k) contributions, paid time off, etc., for employees working 30 or more hours per week on average.
For a more comprehensive list of our benefits please click here .
For roles where employees work less than 30 hours per week, benefits include 401(k) contributions as well as access to the Employee Assistance Program, Employee Resource Groups and the Employee Service Corp.
We’re dedicated to creating a Medline where everyone feels they belong and can grow their career.
We strive to do this by seeking diversity in all forms, acting inclusively, and ensuring that people have tools and resources to perform at their best.
Explore our Belonging page here .
Medline Industries, LP is an equal opportunity employer.
Medline evaluates qualified individuals without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, age, disability, neurodivergence, protected veteran status, marital or family status, caregiver responsibilities, genetic information, or any other characteristic protected by applicable federal, state, or local laws.
Not Specified
M
Cloud Native Software Engineer - Automation
🏢 Medline Industries - Transportation & Operations
Salary not disclosed
Job Summary Job Description Job Title: Software Engineer – Cloud Native, Automation Location: Northbrook, IL Department: E-Commerce IT Team Employment Type: Full-Time About the Role We are looking for a seasoned Software Engineer – Test Automation (QA) to join our E-commerce B2B team.
In this role, you'll drive the future of test engineering by contributing to core automation initiatives and enabling frameworks, tools, and platforms that accelerate quality across our teams.
This is not a traditional QA role.
We're looking for a full-stack automation expert who is passionate about tooling, platforms, and frameworks, capable of evaluating and implementing cutting-edge solutions—including AI-powered test platforms, low-code/no-code test tools, building PoCs, and influencing architecture-level decisions.
Our application stack includes Java/Spring Boot microservices on the backend and Next.js/React on the frontend, all deployed to Azure Kubernetes Service (AKS).
Key Responsibilities Design, implement, and maintain reusable automation frameworks for backend (API/microservices) and frontend (UI) testing.
Research, evaluate, and introduce modern test automation tools (e.g., low-code/no-code, model-based testing, AI-powered test platforms).
Lead proofs-of-concept (PoCs) for new tools and frameworks to assess fit for the organization, enable and simplify shift-left practices within teams.
Contribute to shared quality tooling and pipelines to be used across teams (test orchestration, data setup, mocks/stubs, parallelization, etc.).
Collaborate with Digital Framework, platform, DevOps, and other engineering teams to shift quality left and define testability patterns.
Provide leadership in setting up automation standards, coding guidelines, and governance models for cross-team reuse.
Lead teams to ensure maximum automation coverage for functionality and be accountable for ensuring QA practices are aligned to the goal of maximum quality.
Accountable for overall QA deliverables, practices, and standards within teams and for compliance with functional, integration, regression and performance/load testing (NFR testing) goals for all systems and projects worked on by the teams.
Actively mentor junior engineers and guide teams in adopting quality engineering best practices.
What You Bring: Skills and Expertise 8+ years of experience in Quality Engineering, with deep expertise in test automation.
Strong in all aspects of SDLC and Testing Lifecycle.
Strong programming skills in Java (Spring Boot stack) and JavaScript/TypeScript (React/Next.js).
Experience building automation frameworks using JUnit/TestNG, Cypress, Playwright, Selenium, etc.
Proficiency in evaluating and implementing tools for test case management, test execution, and reporting.
Demonstrated success with CI/CD-integrated testing using Azure DevOps, GitHub Actions, or equivalent.
Knowledge of Kubernetes, containers, and testing in cloud-native environments (preferably Azure).
Familiarity with contract testing, mocking services, and management strategies.
Strong background and experience working in Agile teams.
Preferred Skills Experience with low-code/no-code automation platforms such as Testim, Tricentis Tosca, Mabl, or Katalon.
Exposure to AI/ML-based testing, self-healing tests, or model-based test generation.
Understanding of platform thinking and working in centralized enablement teams.
Hands-on experience with observability and monitoring tools for test impact analysis.
Educational Requirements Bachelor’s Degree in Computer Science, Engineering, or a related field is required.
Why Join Medline? Be a key contributor to the transformation of Medline’s e-commerce platform.
Access opportunities for growth, training, and certifications.
Competitive salary, comprehensive benefits, and flexible work arrangements.
Collaborate with a dynamic and innovative team in a supportive culture.
Medline Industries, LP, and its subsidiaries, offer a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.
The anticipated salary range for this position: $115,440.00
- $173,160.00 Annual The actual salary will vary based on applicant’s location, education, experience, skills, and abilities.
This role is bonus and/or incentive eligible.
Medline will not pay less than the applicable minimum wage or salary threshold.
Our benefit package includes health insurance, life and disability, 401(k) contributions, paid time off, etc., for employees working 30 or more hours per week on average.
For a more comprehensive list of our benefits please click here .
For roles where employees work less than 30 hours per week, benefits include 401(k) contributions as well as access to the Employee Assistance Program, Employee Resource Groups and the Employee Service Corp.
We’re dedicated to creating a Medline where everyone feels they belong and can grow their career.
We strive to do this by seeking diversity in all forms, acting inclusively, and ensuring that people have tools and resources to perform at their best.
Explore our Belonging page here .
Medline Industries, LP is an equal opportunity employer.
Medline evaluates qualified individuals without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, age, disability, neurodivergence, protected veteran status, marital or family status, caregiver responsibilities, genetic information, or any other characteristic protected by applicable federal, state, or local laws.
In this role, you'll drive the future of test engineering by contributing to core automation initiatives and enabling frameworks, tools, and platforms that accelerate quality across our teams.
This is not a traditional QA role.
We're looking for a full-stack automation expert who is passionate about tooling, platforms, and frameworks, capable of evaluating and implementing cutting-edge solutions—including AI-powered test platforms, low-code/no-code test tools, building PoCs, and influencing architecture-level decisions.
Our application stack includes Java/Spring Boot microservices on the backend and Next.js/React on the frontend, all deployed to Azure Kubernetes Service (AKS).
Key Responsibilities Design, implement, and maintain reusable automation frameworks for backend (API/microservices) and frontend (UI) testing.
Research, evaluate, and introduce modern test automation tools (e.g., low-code/no-code, model-based testing, AI-powered test platforms).
Lead proofs-of-concept (PoCs) for new tools and frameworks to assess fit for the organization, enable and simplify shift-left practices within teams.
Contribute to shared quality tooling and pipelines to be used across teams (test orchestration, data setup, mocks/stubs, parallelization, etc.).
Collaborate with Digital Framework, platform, DevOps, and other engineering teams to shift quality left and define testability patterns.
Provide leadership in setting up automation standards, coding guidelines, and governance models for cross-team reuse.
Lead teams to ensure maximum automation coverage for functionality and be accountable for ensuring QA practices are aligned to the goal of maximum quality.
Accountable for overall QA deliverables, practices, and standards within teams and for compliance with functional, integration, regression and performance/load testing (NFR testing) goals for all systems and projects worked on by the teams.
Actively mentor junior engineers and guide teams in adopting quality engineering best practices.
What You Bring: Skills and Expertise 8+ years of experience in Quality Engineering, with deep expertise in test automation.
Strong in all aspects of SDLC and Testing Lifecycle.
Strong programming skills in Java (Spring Boot stack) and JavaScript/TypeScript (React/Next.js).
Experience building automation frameworks using JUnit/TestNG, Cypress, Playwright, Selenium, etc.
Proficiency in evaluating and implementing tools for test case management, test execution, and reporting.
Demonstrated success with CI/CD-integrated testing using Azure DevOps, GitHub Actions, or equivalent.
Knowledge of Kubernetes, containers, and testing in cloud-native environments (preferably Azure).
Familiarity with contract testing, mocking services, and management strategies.
Strong background and experience working in Agile teams.
Preferred Skills Experience with low-code/no-code automation platforms such as Testim, Tricentis Tosca, Mabl, or Katalon.
Exposure to AI/ML-based testing, self-healing tests, or model-based test generation.
Understanding of platform thinking and working in centralized enablement teams.
Hands-on experience with observability and monitoring tools for test impact analysis.
Educational Requirements Bachelor’s Degree in Computer Science, Engineering, or a related field is required.
Why Join Medline? Be a key contributor to the transformation of Medline’s e-commerce platform.
Access opportunities for growth, training, and certifications.
Competitive salary, comprehensive benefits, and flexible work arrangements.
Collaborate with a dynamic and innovative team in a supportive culture.
Medline Industries, LP, and its subsidiaries, offer a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.
The anticipated salary range for this position: $115,440.00
- $173,160.00 Annual The actual salary will vary based on applicant’s location, education, experience, skills, and abilities.
This role is bonus and/or incentive eligible.
Medline will not pay less than the applicable minimum wage or salary threshold.
Our benefit package includes health insurance, life and disability, 401(k) contributions, paid time off, etc., for employees working 30 or more hours per week on average.
For a more comprehensive list of our benefits please click here .
For roles where employees work less than 30 hours per week, benefits include 401(k) contributions as well as access to the Employee Assistance Program, Employee Resource Groups and the Employee Service Corp.
We’re dedicated to creating a Medline where everyone feels they belong and can grow their career.
We strive to do this by seeking diversity in all forms, acting inclusively, and ensuring that people have tools and resources to perform at their best.
Explore our Belonging page here .
Medline Industries, LP is an equal opportunity employer.
Medline evaluates qualified individuals without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, age, disability, neurodivergence, protected veteran status, marital or family status, caregiver responsibilities, genetic information, or any other characteristic protected by applicable federal, state, or local laws.
Not Specified
M
Technical Product Manager - Enterprise Integration Services
🏢 Medline Industries - Transportation & Operations
Salary not disclosed
Job Summary Job Description We are seeking a forward-thinking Technical Product Manager with a strong product mindset and hands-on software development experience to lead our Enterprise Integration Services team.
You will work closely with engineering, design, and business stakeholders to deliver innovative solutions that meet customer needs and drive business growth.
This role requires a strong technical background, excellent communication skills, and a passion for building great products.
Key Responsibilities: Define and own the product roadmap in collaboration with stakeholders.
Translate business requirements into detailed product specifications and user stories.
Work closely with engineering teams to ensure timely and high-quality delivery.
Prioritize features and enhancements based on customer feedback, business value, and technical feasibility.
Act as the bridge between technical teams and non-technical stakeholders.
Conduct market research and competitive analysis to inform product strategy.
Monitor product performance and iterate based on data and user feedback.
Ensure alignment with company goals and compliance with relevant standards.
Act as the primary liaison between the customer, development & platform engineering team.
Collaborate with stakeholders to define and refine the product vision and roadmap.
Ensure alignment of the product vision with business goals and customer needs.
Communicate the vision and roadmap to the development team and ensure their understanding and buy-in.
Create, maintain, and prioritize the product backlog.
Ensure the backlog is transparent, visible, and understood by the team.
Prioritize features, user stories, and tasks based on business value, customer needs, and technical feasibility.
Provide guidance and support to the development team to ensure timely and high-quality delivery.
Monitor product performance and quality metrics to identify areas for improvement.
Research and recommend custom designs to resolve client/business issues and interpret business requirements into application configuration tasks.
Drive process and productivity improvements into existing operations based on analysis of existing processes versus system capabilities and anticipated gains.
Define return on investment and gain alignment with ops/engineering on associated ROI and resourcing.
Balance multiple stakeholder needs and regulatory requirements, ensuring critical features are delivered on time.
Work closely with technical teams and business stakeholders to implement scalable solutions.
Serve as the primary point of contact for all features, clarifying priorities and resolving cross-functional dependencies.
Collect stakeholder feedback, analyze performance metrics, and stay informed on industry best practices to drive iterative enhancements.
Negotiate trade-offs and adapt priorities based on resource constraints and time-sensitive business needs.
Qualifications: Bachelor’s degree in Computer Science, Engineering, or a related field (Master’s preferred).
Overall 15+ year’s work experience 5+ years Product Owner or Product Manager experience 5+ years integration lead and development experience 5+ year’s experience creating vision, strategy, product roadmap Prior experience as a software engineer/developer and technical role.
Strong understanding of software development processes (Agile/Scrum/ SAFe).
Experience working with Development projects, cloud platforms, and modern tech stacks.
Excellent problem-solving, organizational, and analytical skills.
Strong communication and stakeholder management abilities.
Strong experience in at least one of the following domains: Integration Services.
Experience with Agile methodologies, JIRA, and Confluence, and translating, analyzing, and simplifying requirements to add epics & stories and align with standard best practices.
Excellent communication and interpersonal skills.
Ability to connect with customers and understand their needs.
Strong collaboration skills to work effectively with cross-functional teams.
Skilled at defining product vision, creating user stories, and prioritizing backlogs.
Capable of balancing a long-term strategic vision with the need for practical, incremental delivery.
Excellent written and verbal communication skills; able to facilitate discussions between technical teams and business units.
Proven track record of contributing to product vision and roadmap.
Strong leadership skills to guide and motivate the team.
Excellent problem-solving skills and ability to make data-driven decisions.
Nice to have: Experience with SAP PI/ PO, SAP Integration Suite, Advanced Event Mesh, Solace, WSO2 SAFe (Scaled Agile Framework) experience.
Strong knowledge of API Management, low code platforms, test automation, and various testing frameworks.
Experience with DevOps and testing tools Product Owner certification (e.g., CSPO, SAFe PO/PM) is a plus Medline Industries, LP, and its subsidiaries, offer a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.
The anticipated salary range for this position: $132,600.00
- $199,160.00 Annual The actual salary will vary based on applicant’s location, education, experience, skills, and abilities.
This role is bonus and/or incentive eligible.
Medline will not pay less than the applicable minimum wage or salary threshold.
Our benefit package includes health insurance, life and disability, 401(k) contributions, paid time off, etc., for employees working 30 or more hours per week on average.
For a more comprehensive list of our benefits please click here .
For roles where employees work less than 30 hours per week, benefits include 401(k) contributions as well as access to the Employee Assistance Program, Employee Resource Groups and the Employee Service Corp.
We’re dedicated to creating a Medline where everyone feels they belong and can grow their career.
We strive to do this by seeking diversity in all forms, acting inclusively, and ensuring that people have tools and resources to perform at their best.
Explore our Belonging page here .
Medline Industries, LP is an equal opportunity employer.
Medline evaluates qualified individuals without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, age, disability, neurodivergence, protected veteran status, marital or family status, caregiver responsibilities, genetic information, or any other characteristic protected by applicable federal, state, or local laws.
You will work closely with engineering, design, and business stakeholders to deliver innovative solutions that meet customer needs and drive business growth.
This role requires a strong technical background, excellent communication skills, and a passion for building great products.
Key Responsibilities: Define and own the product roadmap in collaboration with stakeholders.
Translate business requirements into detailed product specifications and user stories.
Work closely with engineering teams to ensure timely and high-quality delivery.
Prioritize features and enhancements based on customer feedback, business value, and technical feasibility.
Act as the bridge between technical teams and non-technical stakeholders.
Conduct market research and competitive analysis to inform product strategy.
Monitor product performance and iterate based on data and user feedback.
Ensure alignment with company goals and compliance with relevant standards.
Act as the primary liaison between the customer, development & platform engineering team.
Collaborate with stakeholders to define and refine the product vision and roadmap.
Ensure alignment of the product vision with business goals and customer needs.
Communicate the vision and roadmap to the development team and ensure their understanding and buy-in.
Create, maintain, and prioritize the product backlog.
Ensure the backlog is transparent, visible, and understood by the team.
Prioritize features, user stories, and tasks based on business value, customer needs, and technical feasibility.
Provide guidance and support to the development team to ensure timely and high-quality delivery.
Monitor product performance and quality metrics to identify areas for improvement.
Research and recommend custom designs to resolve client/business issues and interpret business requirements into application configuration tasks.
Drive process and productivity improvements into existing operations based on analysis of existing processes versus system capabilities and anticipated gains.
Define return on investment and gain alignment with ops/engineering on associated ROI and resourcing.
Balance multiple stakeholder needs and regulatory requirements, ensuring critical features are delivered on time.
Work closely with technical teams and business stakeholders to implement scalable solutions.
Serve as the primary point of contact for all features, clarifying priorities and resolving cross-functional dependencies.
Collect stakeholder feedback, analyze performance metrics, and stay informed on industry best practices to drive iterative enhancements.
Negotiate trade-offs and adapt priorities based on resource constraints and time-sensitive business needs.
Qualifications: Bachelor’s degree in Computer Science, Engineering, or a related field (Master’s preferred).
Overall 15+ year’s work experience 5+ years Product Owner or Product Manager experience 5+ years integration lead and development experience 5+ year’s experience creating vision, strategy, product roadmap Prior experience as a software engineer/developer and technical role.
Strong understanding of software development processes (Agile/Scrum/ SAFe).
Experience working with Development projects, cloud platforms, and modern tech stacks.
Excellent problem-solving, organizational, and analytical skills.
Strong communication and stakeholder management abilities.
Strong experience in at least one of the following domains: Integration Services.
Experience with Agile methodologies, JIRA, and Confluence, and translating, analyzing, and simplifying requirements to add epics & stories and align with standard best practices.
Excellent communication and interpersonal skills.
Ability to connect with customers and understand their needs.
Strong collaboration skills to work effectively with cross-functional teams.
Skilled at defining product vision, creating user stories, and prioritizing backlogs.
Capable of balancing a long-term strategic vision with the need for practical, incremental delivery.
Excellent written and verbal communication skills; able to facilitate discussions between technical teams and business units.
Proven track record of contributing to product vision and roadmap.
Strong leadership skills to guide and motivate the team.
Excellent problem-solving skills and ability to make data-driven decisions.
Nice to have: Experience with SAP PI/ PO, SAP Integration Suite, Advanced Event Mesh, Solace, WSO2 SAFe (Scaled Agile Framework) experience.
Strong knowledge of API Management, low code platforms, test automation, and various testing frameworks.
Experience with DevOps and testing tools Product Owner certification (e.g., CSPO, SAFe PO/PM) is a plus Medline Industries, LP, and its subsidiaries, offer a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.
The anticipated salary range for this position: $132,600.00
- $199,160.00 Annual The actual salary will vary based on applicant’s location, education, experience, skills, and abilities.
This role is bonus and/or incentive eligible.
Medline will not pay less than the applicable minimum wage or salary threshold.
Our benefit package includes health insurance, life and disability, 401(k) contributions, paid time off, etc., for employees working 30 or more hours per week on average.
For a more comprehensive list of our benefits please click here .
For roles where employees work less than 30 hours per week, benefits include 401(k) contributions as well as access to the Employee Assistance Program, Employee Resource Groups and the Employee Service Corp.
We’re dedicated to creating a Medline where everyone feels they belong and can grow their career.
We strive to do this by seeking diversity in all forms, acting inclusively, and ensuring that people have tools and resources to perform at their best.
Explore our Belonging page here .
Medline Industries, LP is an equal opportunity employer.
Medline evaluates qualified individuals without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, age, disability, neurodivergence, protected veteran status, marital or family status, caregiver responsibilities, genetic information, or any other characteristic protected by applicable federal, state, or local laws.
Not Specified
A
Facility Technician
Salary not disclosed
Facility Technician Lake Forest, IL 10 Months PAY: $27.20/HR.
Shift: Monday – Friday Noon to 8:30 PM JOB DESCRIPTION Position Details: Be a facilities technician by being responsible for, operate, and maintain in good running order all machinery and equipment as assigned.
This includes but is not limited to chillers (centrifugal and screw type), cooling towers, air handling units, variable frequency drives, and building automation systems (pneumatic and direct digital control), electricity and electrical distribution systems, changing ballasts, plumbing and piping systems, internal combustion engines, pumps, air compressors, generators, ice machines, air-conditioning units, The safe, economical operation of the plant.
You Will: Be a Facilities Technician by being responsible for, operate, and maintain in good running order all machinery and equipment as assigned.
This includes chillers (centrifugal and screw type), cooling towers, air handling units, variable frequency drives, and building automation systems (pneumatic and direct digital control), electricity and electrical distribution systems, changing ballasts, plumbing and piping systems, internal combustion engines, pumps, air compressors, generators, ice machines, and air-conditioning units.
Perform the responsibilities of a technician as assigned.
These responsibilities may include: The safe, economical operation of the plant.
The carrying out of orders of the management in the operation of the building.
Complete work orders as assigned.
Report progress and completion on the automated work order system.
Ensure that employee, student and visitor safety is the primary focus of all physical resources staff through procedure compliance, on-site inspection and training.
Attend training and seminars to enhance your knowledge as an Engineer.
Identify energy conservation measures and work with the engineering staff to implement.
Participate in the on-going review and revision of engineering procedures practices.
All other tasks assigned that relate to the mission of Company, the work of the physical resources department and the responsibilities of an engineer.
You Have: High school diploma or GED required, 2+ years experience managing facilities Prefer a working knowledge, hands-on experience or someone who wants to learn the maintenance, operation and repair of steam boilers, electricity and electrical distribution systems, plumbing and piping systems, internal combustion engines, pumps, air compressors, generators, ice machines, air-conditioning units, chillers (centrifugal and screw type), cooling towers, air handling units, variable frequency drives, and building automation systems (pneumatic and direct digital control).
Prefer a working knowledge of an automated work order system.
Prefer a working knowledge of Building Automation Systems Siemens and Johnson Controls.
Prefer candidate who has experience in ordering supplies, work order management systems, Word and Excel (can maintain complex spreadsheets).
Learn how to read and work off blue prints and schematics.
Able to drive company owned vehicles without restrictions.
Shift: Monday – Friday Noon to 8:30 PM JOB DESCRIPTION Position Details: Be a facilities technician by being responsible for, operate, and maintain in good running order all machinery and equipment as assigned.
This includes but is not limited to chillers (centrifugal and screw type), cooling towers, air handling units, variable frequency drives, and building automation systems (pneumatic and direct digital control), electricity and electrical distribution systems, changing ballasts, plumbing and piping systems, internal combustion engines, pumps, air compressors, generators, ice machines, air-conditioning units, The safe, economical operation of the plant.
You Will: Be a Facilities Technician by being responsible for, operate, and maintain in good running order all machinery and equipment as assigned.
This includes chillers (centrifugal and screw type), cooling towers, air handling units, variable frequency drives, and building automation systems (pneumatic and direct digital control), electricity and electrical distribution systems, changing ballasts, plumbing and piping systems, internal combustion engines, pumps, air compressors, generators, ice machines, and air-conditioning units.
Perform the responsibilities of a technician as assigned.
These responsibilities may include: The safe, economical operation of the plant.
The carrying out of orders of the management in the operation of the building.
Complete work orders as assigned.
Report progress and completion on the automated work order system.
Ensure that employee, student and visitor safety is the primary focus of all physical resources staff through procedure compliance, on-site inspection and training.
Attend training and seminars to enhance your knowledge as an Engineer.
Identify energy conservation measures and work with the engineering staff to implement.
Participate in the on-going review and revision of engineering procedures practices.
All other tasks assigned that relate to the mission of Company, the work of the physical resources department and the responsibilities of an engineer.
You Have: High school diploma or GED required, 2+ years experience managing facilities Prefer a working knowledge, hands-on experience or someone who wants to learn the maintenance, operation and repair of steam boilers, electricity and electrical distribution systems, plumbing and piping systems, internal combustion engines, pumps, air compressors, generators, ice machines, air-conditioning units, chillers (centrifugal and screw type), cooling towers, air handling units, variable frequency drives, and building automation systems (pneumatic and direct digital control).
Prefer a working knowledge of an automated work order system.
Prefer a working knowledge of Building Automation Systems Siemens and Johnson Controls.
Prefer candidate who has experience in ordering supplies, work order management systems, Word and Excel (can maintain complex spreadsheets).
Learn how to read and work off blue prints and schematics.
Able to drive company owned vehicles without restrictions.
Not Specified
M
Architect IT
🏢 Medline Industries - Transportation & Operations
Salary not disclosed
Job Summary Generalist architect assigned to a corporate functions portfolio (Logistics tech, Sales tech, Ecom etc,.) for creating solution designs for new capabilities/projects that the Portfolio implements and for leading/trouble shooting and supporting operational initiatives within the portfolio like technical upgrades of systems, patches, support for outages etc.
Job Description MAJOR RESPONSIBILITIES Acts as a consultant on a broad range of technologies, platforms and vendor offerings and drive targeted business outcomes while maintaining alignment with the overall enterprise architecture.
Collaborates with management, business leaders, IT architecture, and other stakeholders to connect the business roadmap with operational decisions.
Identifies the organizational impact (for example, on skills, processes, structures or culture) and financial impact of the solutions architecture.
Produces expert analysis, research, and designs for technical solutions that enable business capabilities, processes, and functions.
Stays abreast of current technology trends both in the industry as a whole and with the applications deployed in the landscape.
Leads Technical Design, Analysis, Development and Delivery.
Leads evaluation, design, and analysis for the implementation of a solutions architecture across a group of specific business applications or technologies based on enterprise business strategy, business capabilities, value-streams, business requirements and enterprise standards.
Translates business and technical requirements into an architectural blueprint to achieve business objectives and documents all architecture design and analysis work.
Creates architectural designs to guide and contextualize solution development across products, services, projects, and systems (including applications, technologies, processes and information) in a way that is directly actionable, clear and unambiguous.
Works closely with the product owners and project/product managers to ensure a robust architectural runway that can support future business requirements throughout the product lifecycle.
Provides consulting support to application teams to ensure the project/product is aligned with the overall enterprise, solution, and application architectures.
MINIMUM JOB REQUIREMENTS Education Bachelor’s degree in computer science, information-technology, systems engineering or a related study.
Work Experience At least 5 years of experience with multiple IT solution development disciplines, including technical or infrastructure architecture, network management, application development, middleware, database management or cloud development.
Experience with Cloud technologies; designing and building applications for the cloud (Azure, AWS, GCP).
Experience with ERP and middleware applications (such as SAP, Oracle, SAP IS, SAP AEM, Talend).
Knowledge / Skills / Abilities Experience delivering presentations to senior-level executives and technical audiences.
Experience with various software development technologies (such as JavaScript, HTML, CSS, Java, .NET, PHP, ABAP).
Experience with various database technologies (such as MSSQL, MongoDB, Oracle, HANA).
Experience developing system designs, strategies, evaluations, and roadmaps.
Excellent written and verbal communication skills, with ability to effectively communicate with technical and non-technical staff at all levels of the organization.
Solid understanding of product management, agile principles and development methodologies and capability of supporting agile teams by providing advice and guidance on opportunities, impact and risks, taking account of technical and architectural debt.
Excellent interpersonal skills in areas such as teamwork, facilitation and negotiation.
Strong leadership skills.
Excellent analytical and technical skills.
Excellent planning and organizational skills.
Skilled at influencing, guiding and facilitating stakeholders and peers with decision making.
Knowledge of various aspects of an enterprise technology architecture like business, information, data, network and security.
Ability to understand and apply various diagraming and modeling techniques.
Good understanding of strategic and emerging technology trends, and the practical application of those technologies to evolving business and operating models.
Ability to work effectively in a team environment and lead cross-functional teams.
Strong understanding of the company’s processes, organization, customers, and business models.
PREFERRED JOB REQUIREMENTS Work Experience Experience in working with multi-site global teams.
4+ years of DevSecOps experience –including unit testing, CI/CD, security compliance, functional/performance/stress test automation.
Experience architecting secure applications for Healthcare and are familiar with PHI, PII, and HIPAA compliance requirements.
Knowledge / Skills / Abilities Ability to apply multiple technical solutions to enable future-state business capabilities that, in turn, drive targeted business outcomes.
Ability to balance the long-term (big picture) and short-term implications of individual decisions.
Ability to remain unbiased toward any specific technology or vendor choice, and is more interested in results than personal preferences.
Understanding and knowledge of an Agile system development life cycle methodology (such as Scrum at Scale, SAFe, Kanban, etc.).
Trusted and respected as a thought leader who can influence and persuade business and IT leaders and IT development teams.
Ability to understand the long-term ("big picture") and short-term perspectives of situations and how they relate to achieving targeted business outcomes.
Ability to estimate the financial impact of technology alternatives.
Ability to quickly comprehend the functions and capabilities of existing, new and emerging technologies that enable and drive new business designs and models.
Medline Industries, LP, and its subsidiaries, offer a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.
The anticipated salary range for this position: $132,600.00
- $199,160.00 Annual The actual salary will vary based on applicant’s location, education, experience, skills, and abilities.
This role is bonus and/or incentive eligible.
Medline will not pay less than the applicable minimum wage or salary threshold.
Our benefit package includes health insurance, life and disability, 401(k) contributions, paid time off, etc., for employees working 30 or more hours per week on average.
For a more comprehensive list of our benefits please click here .
For roles where employees work less than 30 hours per week, benefits include 401(k) contributions as well as access to the Employee Assistance Program, Employee Resource Groups and the Employee Service Corp.
We’re dedicated to creating a Medline where everyone feels they belong and can grow their career.
We strive to do this by seeking diversity in all forms, acting inclusively, and ensuring that people have tools and resources to perform at their best.
Explore our Belonging page here .
Medline Industries, LP is an equal opportunity employer.
Medline evaluates qualified individuals without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, age, disability, neurodivergence, protected veteran status, marital or family status, caregiver responsibilities, genetic information, or any other characteristic protected by applicable federal, state, or local laws.
Job Description MAJOR RESPONSIBILITIES Acts as a consultant on a broad range of technologies, platforms and vendor offerings and drive targeted business outcomes while maintaining alignment with the overall enterprise architecture.
Collaborates with management, business leaders, IT architecture, and other stakeholders to connect the business roadmap with operational decisions.
Identifies the organizational impact (for example, on skills, processes, structures or culture) and financial impact of the solutions architecture.
Produces expert analysis, research, and designs for technical solutions that enable business capabilities, processes, and functions.
Stays abreast of current technology trends both in the industry as a whole and with the applications deployed in the landscape.
Leads Technical Design, Analysis, Development and Delivery.
Leads evaluation, design, and analysis for the implementation of a solutions architecture across a group of specific business applications or technologies based on enterprise business strategy, business capabilities, value-streams, business requirements and enterprise standards.
Translates business and technical requirements into an architectural blueprint to achieve business objectives and documents all architecture design and analysis work.
Creates architectural designs to guide and contextualize solution development across products, services, projects, and systems (including applications, technologies, processes and information) in a way that is directly actionable, clear and unambiguous.
Works closely with the product owners and project/product managers to ensure a robust architectural runway that can support future business requirements throughout the product lifecycle.
Provides consulting support to application teams to ensure the project/product is aligned with the overall enterprise, solution, and application architectures.
MINIMUM JOB REQUIREMENTS Education Bachelor’s degree in computer science, information-technology, systems engineering or a related study.
Work Experience At least 5 years of experience with multiple IT solution development disciplines, including technical or infrastructure architecture, network management, application development, middleware, database management or cloud development.
Experience with Cloud technologies; designing and building applications for the cloud (Azure, AWS, GCP).
Experience with ERP and middleware applications (such as SAP, Oracle, SAP IS, SAP AEM, Talend).
Knowledge / Skills / Abilities Experience delivering presentations to senior-level executives and technical audiences.
Experience with various software development technologies (such as JavaScript, HTML, CSS, Java, .NET, PHP, ABAP).
Experience with various database technologies (such as MSSQL, MongoDB, Oracle, HANA).
Experience developing system designs, strategies, evaluations, and roadmaps.
Excellent written and verbal communication skills, with ability to effectively communicate with technical and non-technical staff at all levels of the organization.
Solid understanding of product management, agile principles and development methodologies and capability of supporting agile teams by providing advice and guidance on opportunities, impact and risks, taking account of technical and architectural debt.
Excellent interpersonal skills in areas such as teamwork, facilitation and negotiation.
Strong leadership skills.
Excellent analytical and technical skills.
Excellent planning and organizational skills.
Skilled at influencing, guiding and facilitating stakeholders and peers with decision making.
Knowledge of various aspects of an enterprise technology architecture like business, information, data, network and security.
Ability to understand and apply various diagraming and modeling techniques.
Good understanding of strategic and emerging technology trends, and the practical application of those technologies to evolving business and operating models.
Ability to work effectively in a team environment and lead cross-functional teams.
Strong understanding of the company’s processes, organization, customers, and business models.
PREFERRED JOB REQUIREMENTS Work Experience Experience in working with multi-site global teams.
4+ years of DevSecOps experience –including unit testing, CI/CD, security compliance, functional/performance/stress test automation.
Experience architecting secure applications for Healthcare and are familiar with PHI, PII, and HIPAA compliance requirements.
Knowledge / Skills / Abilities Ability to apply multiple technical solutions to enable future-state business capabilities that, in turn, drive targeted business outcomes.
Ability to balance the long-term (big picture) and short-term implications of individual decisions.
Ability to remain unbiased toward any specific technology or vendor choice, and is more interested in results than personal preferences.
Understanding and knowledge of an Agile system development life cycle methodology (such as Scrum at Scale, SAFe, Kanban, etc.).
Trusted and respected as a thought leader who can influence and persuade business and IT leaders and IT development teams.
Ability to understand the long-term ("big picture") and short-term perspectives of situations and how they relate to achieving targeted business outcomes.
Ability to estimate the financial impact of technology alternatives.
Ability to quickly comprehend the functions and capabilities of existing, new and emerging technologies that enable and drive new business designs and models.
Medline Industries, LP, and its subsidiaries, offer a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.
The anticipated salary range for this position: $132,600.00
- $199,160.00 Annual The actual salary will vary based on applicant’s location, education, experience, skills, and abilities.
This role is bonus and/or incentive eligible.
Medline will not pay less than the applicable minimum wage or salary threshold.
Our benefit package includes health insurance, life and disability, 401(k) contributions, paid time off, etc., for employees working 30 or more hours per week on average.
For a more comprehensive list of our benefits please click here .
For roles where employees work less than 30 hours per week, benefits include 401(k) contributions as well as access to the Employee Assistance Program, Employee Resource Groups and the Employee Service Corp.
We’re dedicated to creating a Medline where everyone feels they belong and can grow their career.
We strive to do this by seeking diversity in all forms, acting inclusively, and ensuring that people have tools and resources to perform at their best.
Explore our Belonging page here .
Medline Industries, LP is an equal opportunity employer.
Medline evaluates qualified individuals without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, age, disability, neurodivergence, protected veteran status, marital or family status, caregiver responsibilities, genetic information, or any other characteristic protected by applicable federal, state, or local laws.
Not Specified
M
Sr Analysts Business Systems
🏢 Medline Industries - Transportation & Operations
Salary not disclosed
Job Summary Job Description Medline Industries, LP is seeking a Sr Analysts Business Systems to join our team in Northbrook, IL.
Job Description Identify opportunities to improve foundational ERP and Supply Chain Planning system functionalities and develop integration points at a global scale.
Analyze supply chain performance analysis, process mapping, and system functionality assessments.
Once improvement opportunities are identified, initiate project plans with Global Business stakeholders and IT developers to realize the improvement opportunities.
Support testing, training, rollout, and value quantification of all Global Supply Chain system improvement initiatives.
Support merger and acquisition integration activities where international entities are impacted.
Configure supply chain planning and execution systems to align with Corporate standards and best practices.
Regularly present project updates and supply chain performance improvements to key stakeholders up to C-Suite.
Continually research supply chain technology market trends and provide input to long range plan for technology investment.
Telecommuting is permitted, but applicant must work from the worksite location at least 3 days per week.
Up to 30% of domestic and international travel will be required to Medline International entities for scoping and reviewing progress of continuous improvement and/or global integration initiatives.
Job Requirements PRIMARY REQUIREMENTS: Bachelor’s degree in Supply Chain, Industrial and Systems Engineering, Computer Science, or related field, and 4 years of relevant work experience.
In addition, experience with the following skills is required: (1) Experience conducting data, business, systems analyst including translating between business and technical requirements.
(2) Experience utilizing structured querying language (SQL).
(3) Experience applying knowledge of relational database schemas.
(4) Experience operating and configuring large scale ERP and Supply Chain Planning Systems with at least one of the following: SAP, SAP-APO, Oracle, or JDA.
(5) Experience utilizing standard Continuous Improvement and Project Management techniques with at least one of the following: Six Sigma, DMAIC, RACIs, and Gantt charts.
JOB SITE: 2375 Waterview Drive, Northbrook, IL 60062 WORK HOURS: Full Time (8am to 5pm, Monday to Friday) PAY RANGE: $101,000.00 to $152,000.00 per year Our benefit package includes health insurance, life and disability, 401(k) contributions, paid time off, etc., for employees working 30 or more hours per week on average.
For a more comprehensive list of our benefits please click here.
For roles where employees work less than 30 hours per week, benefits include 401(k) contributions as well as access to the Employee Assistance Program, Employee Resource Groups and the Employee Service Corp.
We’re dedicated to creating a Medline where everyone feels they belong and can grow their career.
We strive to do this by seeking diversity in all forms, acting inclusively, and ensuring that people have tools and resources to perform at their best.
Explore our Belonging page here .
Medline Industries, LP is an equal opportunity employer.
Medline evaluates qualified individuals without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, age, disability, neurodivergence, protected veteran status, marital or family status, caregiver responsibilities, genetic information, or any other characteristic protected by applicable federal, state, or local laws.
Job Description Identify opportunities to improve foundational ERP and Supply Chain Planning system functionalities and develop integration points at a global scale.
Analyze supply chain performance analysis, process mapping, and system functionality assessments.
Once improvement opportunities are identified, initiate project plans with Global Business stakeholders and IT developers to realize the improvement opportunities.
Support testing, training, rollout, and value quantification of all Global Supply Chain system improvement initiatives.
Support merger and acquisition integration activities where international entities are impacted.
Configure supply chain planning and execution systems to align with Corporate standards and best practices.
Regularly present project updates and supply chain performance improvements to key stakeholders up to C-Suite.
Continually research supply chain technology market trends and provide input to long range plan for technology investment.
Telecommuting is permitted, but applicant must work from the worksite location at least 3 days per week.
Up to 30% of domestic and international travel will be required to Medline International entities for scoping and reviewing progress of continuous improvement and/or global integration initiatives.
Job Requirements PRIMARY REQUIREMENTS: Bachelor’s degree in Supply Chain, Industrial and Systems Engineering, Computer Science, or related field, and 4 years of relevant work experience.
In addition, experience with the following skills is required: (1) Experience conducting data, business, systems analyst including translating between business and technical requirements.
(2) Experience utilizing structured querying language (SQL).
(3) Experience applying knowledge of relational database schemas.
(4) Experience operating and configuring large scale ERP and Supply Chain Planning Systems with at least one of the following: SAP, SAP-APO, Oracle, or JDA.
(5) Experience utilizing standard Continuous Improvement and Project Management techniques with at least one of the following: Six Sigma, DMAIC, RACIs, and Gantt charts.
JOB SITE: 2375 Waterview Drive, Northbrook, IL 60062 WORK HOURS: Full Time (8am to 5pm, Monday to Friday) PAY RANGE: $101,000.00 to $152,000.00 per year Our benefit package includes health insurance, life and disability, 401(k) contributions, paid time off, etc., for employees working 30 or more hours per week on average.
For a more comprehensive list of our benefits please click here.
For roles where employees work less than 30 hours per week, benefits include 401(k) contributions as well as access to the Employee Assistance Program, Employee Resource Groups and the Employee Service Corp.
We’re dedicated to creating a Medline where everyone feels they belong and can grow their career.
We strive to do this by seeking diversity in all forms, acting inclusively, and ensuring that people have tools and resources to perform at their best.
Explore our Belonging page here .
Medline Industries, LP is an equal opportunity employer.
Medline evaluates qualified individuals without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, age, disability, neurodivergence, protected veteran status, marital or family status, caregiver responsibilities, genetic information, or any other characteristic protected by applicable federal, state, or local laws.
Not Specified
S
Mechanic
🏢 SavaTree
Salary not disclosed
What We Offer • Compensation: Competitive pay up to $42.00 per hour based on experience, skill level, and responsibilities • Benefits: Health, vision, and dental insurance, paid time off, paid holidays, and 401(k) savings plan • Time Off: Paid time off to support your work/life balance • Career Growth & Development: Extensive training, continuing education, and opportunities to grow your career in equipment and fleet maintenance • Team & Collaborative Environment: Work with highly trained professionals in a supportive culture, emphasizing safety, quality, and teamwork Position Summary As a Mechanic at SavATree, your focus will be ensuring all equipment and vehicles are ready and operating efficiently through proper maintenance and repairs.
A typical day may include: • Performing preventative maintenance and major repairs on fleet vehicles and equipment • Coordinating repairs and maintenance with Managers and field specialists • Reviewing Vehicle Inspection Reports to prioritize work and address issues promptly • Ordering and receiving parts and supplies, completing required paperwork for the office and vendors • Training field specialists on equipment maintenance and safe vehicle operation whenever possible • Maintaining a safe, organized, and efficient work environment in the shop and yard This role is ideal for someone who takes pride in caring for their own fleet and equipment while supporting a high-performing team.
About You You’re dedicated to quality work, safety, and maintaining equipment at peak performance.
You bring: • Experience in small engine repair and two-stroke engine maintenance • Diesel engine repair and maintenance experience • Experience operating and maintaining aerial lift (bucket) trucks • Experience with spray equipment, tanks, and pumps • Your own basic tools for engine repair and maintenance • Ability to read and comprehend instruction manuals, diagnostic charts, and troubleshoot mechanical or electrical issues • A valid driver’s license (CDL preferred) Welding experience a plus • ASE certification a plus • Authorization to lawfully work in the U.S.
Physical Requirements: The physical demands of this role must be met to successfully perform the essential functions of the job.
Employees may frequently lift and/or move up to fifty (50) pounds and occasionally lift and/or move over fifty (50) pounds.
About SavATree SavATree was founded 45 years ago with a mission to preserve trees threatened by the gypsy moth epidemic.
Since then, we’ve grown into a nationwide leader in tree, shrub, and lawn care services.
Unlike companies that focus on removal, our work is rooted in preservation and care.
We are a values-driven organization built on teamwork, integrity, respect, and a relentless commitment to making a positive impact.
When you join us, you’ll find a collaborative, competitive, and caring environment where your contributions matter.
As we like to say: When you work here, you thrive here.
Equal Opportunity SavATree is an Equal Opportunity Employer and a Drug-Free Workplace.
We are committed to creating a diverse environment where all employees feel valued and respected.
A typical day may include: • Performing preventative maintenance and major repairs on fleet vehicles and equipment • Coordinating repairs and maintenance with Managers and field specialists • Reviewing Vehicle Inspection Reports to prioritize work and address issues promptly • Ordering and receiving parts and supplies, completing required paperwork for the office and vendors • Training field specialists on equipment maintenance and safe vehicle operation whenever possible • Maintaining a safe, organized, and efficient work environment in the shop and yard This role is ideal for someone who takes pride in caring for their own fleet and equipment while supporting a high-performing team.
About You You’re dedicated to quality work, safety, and maintaining equipment at peak performance.
You bring: • Experience in small engine repair and two-stroke engine maintenance • Diesel engine repair and maintenance experience • Experience operating and maintaining aerial lift (bucket) trucks • Experience with spray equipment, tanks, and pumps • Your own basic tools for engine repair and maintenance • Ability to read and comprehend instruction manuals, diagnostic charts, and troubleshoot mechanical or electrical issues • A valid driver’s license (CDL preferred) Welding experience a plus • ASE certification a plus • Authorization to lawfully work in the U.S.
Physical Requirements: The physical demands of this role must be met to successfully perform the essential functions of the job.
Employees may frequently lift and/or move up to fifty (50) pounds and occasionally lift and/or move over fifty (50) pounds.
About SavATree SavATree was founded 45 years ago with a mission to preserve trees threatened by the gypsy moth epidemic.
Since then, we’ve grown into a nationwide leader in tree, shrub, and lawn care services.
Unlike companies that focus on removal, our work is rooted in preservation and care.
We are a values-driven organization built on teamwork, integrity, respect, and a relentless commitment to making a positive impact.
When you join us, you’ll find a collaborative, competitive, and caring environment where your contributions matter.
As we like to say: When you work here, you thrive here.
Equal Opportunity SavATree is an Equal Opportunity Employer and a Drug-Free Workplace.
We are committed to creating a diverse environment where all employees feel valued and respected.
Not Specified
M
Product Development Specialist
🏢 Medline Industries - Transportation & Operations
Salary not disclosed
Job Summary Medline Industries has an immediate opening for a Product Development Specialist with our Textiles division.
This role will be based out of our Northfield, IL corporate headquarters and will work a hybrid model.
Under general supervision, manage product development activities between product management, sourcing, QA, and factories.
Develop and communicate product requirements, successfully evaluate product submissions, and complete development projects to grow sales, lower costs, and improve supply chain resiliency.
Job Description Develop new and existing products and materials with factories that meet performance, specification, quality, and manufacturability requirements while also meeting timelines and cost constraints.
Develop product and/or material requirements, performance attributes, and technical specifications for a specific group of products.
Communicate to manufacturer through specs, drawings, videos, meetings, emails, etc.
Evaluate prototypes against defined requirements for accuracy, quality, manufacturability, and performance using methods such as visual evaluation, tactile textile assessment, creating /modifying testing plans, and analyzing test results.
Establish and manage product and material development timelines which are agreed to by Product Management, factories and Sourcing through utilization of Project Management tools Work cross functionally (PMs, Sourcing, QA) and with factories to develop innovative ways to re-engineer products, packaging, and manufacturing methods to drive cost savings.
Improve product quality and performance of existing products and fabrics by working between internal quality team, manufacturing partners, and testing labs.
Develops innovative solutions to new and existing product challenges.
Visit factories to assess manufacturing capabilities and constraints.
Evaluate factory operations to drive continuous improvements in manufacturing and product engineering methods.
Share best practices with other factories for alignment where appropriate.
Update and maintain product technical specifications due to product improvements, unclear requirements, and product changes.
Establish new product development sub-processes as needed that increase speed to market and minimize production and quality issues.
Improve processes continuously by updating outdated workflows and SOPs to keep them efficient and relevant.
Innovation contributions: Research emerging industry technologies and trends.
Travel to relevant trade shows as needed in order to bring new ideas to Division.
Support Divisional IP efforts and identify ideas that have potential for legal protection.
Required Experience Bachelor’s Degree in Textiles, Materials Science, Engineering, Technical Design, Industrial Design, Engineering or a Product Development-related field.
At least 2 year of experience in product development, sourcing, quality, industrial design, engineering, or materials R&D.
Medline Industries, LP, and its subsidiaries, offer a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.
The anticipated salary range for this position: $79,000.00
- $119,000.00 Annual The actual salary will vary based on applicant’s location, education, experience, skills, and abilities.
This role is bonus and/or incentive eligible.
Medline will not pay less than the applicable minimum wage or salary threshold.
Our benefit package includes health insurance, life and disability, 401(k) contributions, paid time off, etc., for employees working 30 or more hours per week on average.
For a more comprehensive list of our benefits please click here .
For roles where employees work less than 30 hours per week, benefits include 401(k) contributions as well as access to the Employee Assistance Program, Employee Resource Groups and the Employee Service Corp.
We’re dedicated to creating a Medline where everyone feels they belong and can grow their career.
We strive to do this by seeking diversity in all forms, acting inclusively, and ensuring that people have tools and resources to perform at their best.
Explore our Belonging page here .
Medline Industries, LP is an equal opportunity employer.
Medline evaluates qualified individuals without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, age, disability, neurodivergence, protected veteran status, marital or family status, caregiver responsibilities, genetic information, or any other characteristic protected by applicable federal, state, or local laws.
This role will be based out of our Northfield, IL corporate headquarters and will work a hybrid model.
Under general supervision, manage product development activities between product management, sourcing, QA, and factories.
Develop and communicate product requirements, successfully evaluate product submissions, and complete development projects to grow sales, lower costs, and improve supply chain resiliency.
Job Description Develop new and existing products and materials with factories that meet performance, specification, quality, and manufacturability requirements while also meeting timelines and cost constraints.
Develop product and/or material requirements, performance attributes, and technical specifications for a specific group of products.
Communicate to manufacturer through specs, drawings, videos, meetings, emails, etc.
Evaluate prototypes against defined requirements for accuracy, quality, manufacturability, and performance using methods such as visual evaluation, tactile textile assessment, creating /modifying testing plans, and analyzing test results.
Establish and manage product and material development timelines which are agreed to by Product Management, factories and Sourcing through utilization of Project Management tools Work cross functionally (PMs, Sourcing, QA) and with factories to develop innovative ways to re-engineer products, packaging, and manufacturing methods to drive cost savings.
Improve product quality and performance of existing products and fabrics by working between internal quality team, manufacturing partners, and testing labs.
Develops innovative solutions to new and existing product challenges.
Visit factories to assess manufacturing capabilities and constraints.
Evaluate factory operations to drive continuous improvements in manufacturing and product engineering methods.
Share best practices with other factories for alignment where appropriate.
Update and maintain product technical specifications due to product improvements, unclear requirements, and product changes.
Establish new product development sub-processes as needed that increase speed to market and minimize production and quality issues.
Improve processes continuously by updating outdated workflows and SOPs to keep them efficient and relevant.
Innovation contributions: Research emerging industry technologies and trends.
Travel to relevant trade shows as needed in order to bring new ideas to Division.
Support Divisional IP efforts and identify ideas that have potential for legal protection.
Required Experience Bachelor’s Degree in Textiles, Materials Science, Engineering, Technical Design, Industrial Design, Engineering or a Product Development-related field.
At least 2 year of experience in product development, sourcing, quality, industrial design, engineering, or materials R&D.
Medline Industries, LP, and its subsidiaries, offer a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.
The anticipated salary range for this position: $79,000.00
- $119,000.00 Annual The actual salary will vary based on applicant’s location, education, experience, skills, and abilities.
This role is bonus and/or incentive eligible.
Medline will not pay less than the applicable minimum wage or salary threshold.
Our benefit package includes health insurance, life and disability, 401(k) contributions, paid time off, etc., for employees working 30 or more hours per week on average.
For a more comprehensive list of our benefits please click here .
For roles where employees work less than 30 hours per week, benefits include 401(k) contributions as well as access to the Employee Assistance Program, Employee Resource Groups and the Employee Service Corp.
We’re dedicated to creating a Medline where everyone feels they belong and can grow their career.
We strive to do this by seeking diversity in all forms, acting inclusively, and ensuring that people have tools and resources to perform at their best.
Explore our Belonging page here .
Medline Industries, LP is an equal opportunity employer.
Medline evaluates qualified individuals without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, age, disability, neurodivergence, protected veteran status, marital or family status, caregiver responsibilities, genetic information, or any other characteristic protected by applicable federal, state, or local laws.
Not Specified
M
Senior Analyst Business Intelligence
🏢 Medline Industries - Transportation & Operations
Salary not disclosed
Job Summary Job Description Job Summary: The Senior Business Intelligence Analyst drives Medline’s enterprise BI strategy with minimal supervision, leading the architecture, development, and governance of scalable reporting and advanced analytics solutions.
Acting as a subject matter expert, this role partners closely with Finance and cross-functional stakeholders to define and standardize KPIs, streamline reporting frameworks, and promote enterprise adoption of modern BI and data platforms, including Power BI, Microsoft Fabric, and Tableau.
The Senior Analyst establishes and enforces best practices across data modeling, semantic layer design, visualization standards, and performance optimization.
Leveraging capabilities within Fabric—such as integrated data engineering, lakehouse architecture, and unified analytics—and Power BI for enterprise reporting and self-service enablement, this role ensures high-performing, secure, and governed solutions.
Major Responsibilities: Partner with Directors, VPs, and functional leaders to align BI strategy with business priorities and drive enterprise-wide adoption of analytics.
Translate strategic goals into measurable KPIs and standardized reporting frameworks.
Lead the design and governance of BI architecture, semantic models, and pipelines across Power BI, Fabric, and Tableau.
Oversee performance tuning, scalability, and data governance standards across all BI solutions.
Mentor, coach, and provide technical guidance to analysts, reviewing deliverables for accuracy, consistency, and performance.
Champion best practices in dashboard design, storytelling, and data visualization to drive clarity and business impact.
Proactively identify opportunities for process automation, data quality improvements, and cost savings through advanced analytics.
Serve as a liaison between business and technical teams, ensuring alignment on requirements, data definitions, and solution delivery.
Troubleshoot and resolve complex BI platform and data integration issues.
Minimum Job Requirements: Education Bachelor’s Degree.
Work Experience At least 5 years in business intelligence, data analytics, or data engineering, with progressive responsibility.
Design, develop, and maintain enterprise BI reports and dashboards using Power BI, Microsoft Fabric, and Tableau.
Develop and manage ETL/ELT workflows using Alteryx and Fabric data pipelines to prepare, transform, and integrate data from multiple sources.
Partner with Finance and business stakeholders to gather requirements and define standardized KPIs.
Build and maintain scalable data models and semantic layers to support reporting needs.
Ensure data accuracy, consistency, and performance optimization across BI solutions.
Apply and follow established BI governance, security, and best practices.
Provide user support and promote adoption of BI tools across the organization.
Knowledge / Skills / Abilities Advanced SQL development, optimization, and data modeling.
Experience with modern ETL/ELT tools (e.g., Alteryx, Fabric Pipelines).
Deep understanding of data visualization best practices and semantic modeling.
Demonstrated ability to define KPIs and translate business objectives into data solutions.
Strong leadership and mentoring skills; able to guide teams in delivering high-quality solutions.
Excellent communication and storytelling skills to influence executive-level stakeholders.
Preferred Job Requirements: Education Bachelor’s degree in Data Science, Computer Science, Economics, Statistics, Math, Engineering or other related field.
Work Experience Experience with SAP S4, financial data, and enterprise-scale data warehouses.
Familiarity with data governance, security, and compliance frameworks.
Medline Industries, LP, and its subsidiaries, offer a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.
The anticipated salary range for this position: $92,000.00
- $138,000.00 Annual The actual salary will vary based on applicant’s location, education, experience, skills, and abilities.
This role is bonus and/or incentive eligible.
Medline will not pay less than the applicable minimum wage or salary threshold.
Our benefit package includes health insurance, life and disability, 401(k) contributions, paid time off, etc., for employees working 30 or more hours per week on average.
For a more comprehensive list of our benefits please click here .
For roles where employees work less than 30 hours per week, benefits include 401(k) contributions as well as access to the Employee Assistance Program, Employee Resource Groups and the Employee Service Corp.
We’re dedicated to creating a Medline where everyone feels they belong and can grow their career.
We strive to do this by seeking diversity in all forms, acting inclusively, and ensuring that people have tools and resources to perform at their best.
Explore our Belonging page here .
Medline Industries, LP is an equal opportunity employer.
Medline evaluates qualified individuals without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, age, disability, neurodivergence, protected veteran status, marital or family status, caregiver responsibilities, genetic information, or any other characteristic protected by applicable federal, state, or local laws.
Acting as a subject matter expert, this role partners closely with Finance and cross-functional stakeholders to define and standardize KPIs, streamline reporting frameworks, and promote enterprise adoption of modern BI and data platforms, including Power BI, Microsoft Fabric, and Tableau.
The Senior Analyst establishes and enforces best practices across data modeling, semantic layer design, visualization standards, and performance optimization.
Leveraging capabilities within Fabric—such as integrated data engineering, lakehouse architecture, and unified analytics—and Power BI for enterprise reporting and self-service enablement, this role ensures high-performing, secure, and governed solutions.
Major Responsibilities: Partner with Directors, VPs, and functional leaders to align BI strategy with business priorities and drive enterprise-wide adoption of analytics.
Translate strategic goals into measurable KPIs and standardized reporting frameworks.
Lead the design and governance of BI architecture, semantic models, and pipelines across Power BI, Fabric, and Tableau.
Oversee performance tuning, scalability, and data governance standards across all BI solutions.
Mentor, coach, and provide technical guidance to analysts, reviewing deliverables for accuracy, consistency, and performance.
Champion best practices in dashboard design, storytelling, and data visualization to drive clarity and business impact.
Proactively identify opportunities for process automation, data quality improvements, and cost savings through advanced analytics.
Serve as a liaison between business and technical teams, ensuring alignment on requirements, data definitions, and solution delivery.
Troubleshoot and resolve complex BI platform and data integration issues.
Minimum Job Requirements: Education Bachelor’s Degree.
Work Experience At least 5 years in business intelligence, data analytics, or data engineering, with progressive responsibility.
Design, develop, and maintain enterprise BI reports and dashboards using Power BI, Microsoft Fabric, and Tableau.
Develop and manage ETL/ELT workflows using Alteryx and Fabric data pipelines to prepare, transform, and integrate data from multiple sources.
Partner with Finance and business stakeholders to gather requirements and define standardized KPIs.
Build and maintain scalable data models and semantic layers to support reporting needs.
Ensure data accuracy, consistency, and performance optimization across BI solutions.
Apply and follow established BI governance, security, and best practices.
Provide user support and promote adoption of BI tools across the organization.
Knowledge / Skills / Abilities Advanced SQL development, optimization, and data modeling.
Experience with modern ETL/ELT tools (e.g., Alteryx, Fabric Pipelines).
Deep understanding of data visualization best practices and semantic modeling.
Demonstrated ability to define KPIs and translate business objectives into data solutions.
Strong leadership and mentoring skills; able to guide teams in delivering high-quality solutions.
Excellent communication and storytelling skills to influence executive-level stakeholders.
Preferred Job Requirements: Education Bachelor’s degree in Data Science, Computer Science, Economics, Statistics, Math, Engineering or other related field.
Work Experience Experience with SAP S4, financial data, and enterprise-scale data warehouses.
Familiarity with data governance, security, and compliance frameworks.
Medline Industries, LP, and its subsidiaries, offer a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.
The anticipated salary range for this position: $92,000.00
- $138,000.00 Annual The actual salary will vary based on applicant’s location, education, experience, skills, and abilities.
This role is bonus and/or incentive eligible.
Medline will not pay less than the applicable minimum wage or salary threshold.
Our benefit package includes health insurance, life and disability, 401(k) contributions, paid time off, etc., for employees working 30 or more hours per week on average.
For a more comprehensive list of our benefits please click here .
For roles where employees work less than 30 hours per week, benefits include 401(k) contributions as well as access to the Employee Assistance Program, Employee Resource Groups and the Employee Service Corp.
We’re dedicated to creating a Medline where everyone feels they belong and can grow their career.
We strive to do this by seeking diversity in all forms, acting inclusively, and ensuring that people have tools and resources to perform at their best.
Explore our Belonging page here .
Medline Industries, LP is an equal opportunity employer.
Medline evaluates qualified individuals without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, age, disability, neurodivergence, protected veteran status, marital or family status, caregiver responsibilities, genetic information, or any other characteristic protected by applicable federal, state, or local laws.
Not Specified
M
Director, Enterprise Services
🏢 Medline Industries - Transportation & Operations
Salary not disclosed
Job Summary The Director Enterprise Services is a senior technology leader accountable for the strategy, delivery, and continual improvement of enterprise infrastructure services and the global Service Desk.
This role owns the infrastructure product portfolio (e.g., network, compute, storage, identity, endpoint, collaboration, and core platforms) and ITSM tooling (e.g., Service Management platform, knowledge, CMDB/asset, automation).
The director’s mandate is to improve service delivery to peer IT teams (Architecture, Security, Applications, Data, and Business Technology) and to ensure the Service Desk is modern, omnichannel, and consistently exceeding customer expectations—for both internal associates and external customers/partners.
Job Description MAJOR RESPONSIBILITIES Define the multi‑year infrastructure services and platform strategy, aligning to enterprise objectives, budgets, risk posture, and architecture standards; translate strategy into a quarterly roadmap with measurable outcomes and published scorecards.
Build and lead high‑performing teams across Service Desk, Infrastructure Product Management/Engineering, and ITSM Tooling & Process; develop leader bench strength and succession plans.
Establish a culture of operational excellence, data‑driven decision‑making, SRE/ITIL practices, and customer empathy; champion diversity, inclusion, and talent development.
Own the product lifecycle (vision, roadmaps, backlogs, SLOs/SLAs, cost models) for core infrastructure products (network, compute, storage, identity, endpoint, collaboration, platform services).
-
- Drive standardization, reliability, security, and cost efficiency.
Lead a modern, omnichannel Service Desk (portal, chat/virtual agent, voice, walk‑up) with shift‑left and knowledge‑centered service (KCS) to maximize first‑contact resolution and self‑service adoption.
Define and manage XLAs (experience‑level agreements) alongside SLAs to capture customer sentiment, journey friction, and outcome quality; publish transparent dashboards.
Integrate Service Desk with observability/AIOps and problem management to shrink MTTR, reduce repeat incidents, and prevent recurrences Ensure an accurate, auditable CMDB/asset with service mapping that supports impact analysis, DR/runbooks, and control/compliance needs Own budgets, forecasts, and run‑rate transparency for infrastructure services; optimize total cost of ownership through consumption management, capacity planning, and contract negotiations.
Establish outcome‑based vendor scorecards aligned to SLOs/XLAs and continuous improvement targets.
Global Scope: Cross‑time‑zone collaboration; occasional after‑hours releases for infrastructure changes; periodic travel to major sites, data centers, and vendor engagements.
MINIMUM JOB REQUIREMENTS Education Bachelor’s in Computer Science, Information Systems, Engineering, or equivalent experience.
Work Experience 5+ years in infrastructure operations or related role 3+ years managing multi-disciplinary teams Knowledge / Skills / Abilities Expertise in ITSM practices, operational excellence, and modern platform engineering (Infrastructure as code, configuration/policy‑as‑code, pipelines).
Strong command of service metrics and financial management (TCO, forecasting, show back/chargeback).
Customer‑obsessed service mindset with proven use of Experience Level Agreement (XLA) alongside SLAs; ability to translate customer journey pain points into platform and process changes.
ITSM product ownership: service catalog design, request workflows, automation/orchestration, knowledge management, incident/major incident governance, problem/change excellence, and asset/CMDB health metrics.
Data‑driven ops: build and publish operational scorecards (availability, change success rate, patch/compliance, cost per ticket, contact rate, backlog health) and OKR alignment for peer IT teams.
AI for ITSM literacy and self‑service design to reduce live contact while elevating experience.
Change leadership: org design, talent development, building a manager‑of‑managers bench, and fostering a culture of blameless post‑incident learning.
Communication & executive presence: crisp incident/executive communications, storytelling with metrics, and stakeholder management across Architecture, Security, Applications, Data, and Business Technology.
Vendor management, contract negotiation, and license optimization experience.
Excellent leadership, communication, and stakeholder management across executive, technical, and frontline audiences.
Metric-driven mindset and data / analytical tools such as databases and report development.
Experience directing both onshore and offshore teams.
Basic understanding of financial and revenue models.
Strong prioritizing, interpersonal, problem-solving, project management (from conception to completion), & planning skills.
Strong verbal and written communication skills.
Ability to work in a fast-paced and deadline-oriented environment.
Self-motivated with critical attention to detail, deadlines, and reporting.
PREFERRED JOB REQUIREMENTS Education Advanced degree in Computer Science or related field Certification / Licensure Azure Fundamentals, ITIL v4 Knowledge / Skills / Abilities Experience managing million-dollar+ annual budget and forecasting activities over several years Experience operating in hybrid cloud environments and driving self‑service platform adoption at scale.
Demonstrated success running internal platforms as products (roadmaps, backlog, service catalog, and stakeholder outcomes.
Track record modernizing the Service Desk (omnichannel—phone, chat, portal, virtual agents), shift‑left, knowledge management; measurable gains in common service desk KPIs: first call resolution, customer satisfaction, etc.
Medline Industries, LP, and its subsidiaries, offer a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.
The anticipated salary range for this position: $177,000.00
- $266,000.00 Annual The actual salary will vary based on applicant’s location, education, experience, skills, and abilities.
This role is bonus and/or incentive eligible.
Medline will not pay less than the applicable minimum wage or salary threshold.
Our benefit package includes health insurance, life and disability, 401(k) contributions, paid time off, etc., for employees working 30 or more hours per week on average.
For a more comprehensive list of our benefits please click here .
For roles where employees work less than 30 hours per week, benefits include 401(k) contributions as well as access to the Employee Assistance Program, Employee Resource Groups and the Employee Service Corp.
We’re dedicated to creating a Medline where everyone feels they belong and can grow their career.
We strive to do this by seeking diversity in all forms, acting inclusively, and ensuring that people have tools and resources to perform at their best.
Explore our Belonging page here .
Medline Industries, LP is an equal opportunity employer.
Medline evaluates qualified individuals without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, age, disability, neurodivergence, protected veteran status, marital or family status, caregiver responsibilities, genetic information, or any other characteristic protected by applicable federal, state, or local laws.
This role owns the infrastructure product portfolio (e.g., network, compute, storage, identity, endpoint, collaboration, and core platforms) and ITSM tooling (e.g., Service Management platform, knowledge, CMDB/asset, automation).
The director’s mandate is to improve service delivery to peer IT teams (Architecture, Security, Applications, Data, and Business Technology) and to ensure the Service Desk is modern, omnichannel, and consistently exceeding customer expectations—for both internal associates and external customers/partners.
Job Description MAJOR RESPONSIBILITIES Define the multi‑year infrastructure services and platform strategy, aligning to enterprise objectives, budgets, risk posture, and architecture standards; translate strategy into a quarterly roadmap with measurable outcomes and published scorecards.
Build and lead high‑performing teams across Service Desk, Infrastructure Product Management/Engineering, and ITSM Tooling & Process; develop leader bench strength and succession plans.
Establish a culture of operational excellence, data‑driven decision‑making, SRE/ITIL practices, and customer empathy; champion diversity, inclusion, and talent development.
Own the product lifecycle (vision, roadmaps, backlogs, SLOs/SLAs, cost models) for core infrastructure products (network, compute, storage, identity, endpoint, collaboration, platform services).
-
- Drive standardization, reliability, security, and cost efficiency.
Lead a modern, omnichannel Service Desk (portal, chat/virtual agent, voice, walk‑up) with shift‑left and knowledge‑centered service (KCS) to maximize first‑contact resolution and self‑service adoption.
Define and manage XLAs (experience‑level agreements) alongside SLAs to capture customer sentiment, journey friction, and outcome quality; publish transparent dashboards.
Integrate Service Desk with observability/AIOps and problem management to shrink MTTR, reduce repeat incidents, and prevent recurrences Ensure an accurate, auditable CMDB/asset with service mapping that supports impact analysis, DR/runbooks, and control/compliance needs Own budgets, forecasts, and run‑rate transparency for infrastructure services; optimize total cost of ownership through consumption management, capacity planning, and contract negotiations.
Establish outcome‑based vendor scorecards aligned to SLOs/XLAs and continuous improvement targets.
Global Scope: Cross‑time‑zone collaboration; occasional after‑hours releases for infrastructure changes; periodic travel to major sites, data centers, and vendor engagements.
MINIMUM JOB REQUIREMENTS Education Bachelor’s in Computer Science, Information Systems, Engineering, or equivalent experience.
Work Experience 5+ years in infrastructure operations or related role 3+ years managing multi-disciplinary teams Knowledge / Skills / Abilities Expertise in ITSM practices, operational excellence, and modern platform engineering (Infrastructure as code, configuration/policy‑as‑code, pipelines).
Strong command of service metrics and financial management (TCO, forecasting, show back/chargeback).
Customer‑obsessed service mindset with proven use of Experience Level Agreement (XLA) alongside SLAs; ability to translate customer journey pain points into platform and process changes.
ITSM product ownership: service catalog design, request workflows, automation/orchestration, knowledge management, incident/major incident governance, problem/change excellence, and asset/CMDB health metrics.
Data‑driven ops: build and publish operational scorecards (availability, change success rate, patch/compliance, cost per ticket, contact rate, backlog health) and OKR alignment for peer IT teams.
AI for ITSM literacy and self‑service design to reduce live contact while elevating experience.
Change leadership: org design, talent development, building a manager‑of‑managers bench, and fostering a culture of blameless post‑incident learning.
Communication & executive presence: crisp incident/executive communications, storytelling with metrics, and stakeholder management across Architecture, Security, Applications, Data, and Business Technology.
Vendor management, contract negotiation, and license optimization experience.
Excellent leadership, communication, and stakeholder management across executive, technical, and frontline audiences.
Metric-driven mindset and data / analytical tools such as databases and report development.
Experience directing both onshore and offshore teams.
Basic understanding of financial and revenue models.
Strong prioritizing, interpersonal, problem-solving, project management (from conception to completion), & planning skills.
Strong verbal and written communication skills.
Ability to work in a fast-paced and deadline-oriented environment.
Self-motivated with critical attention to detail, deadlines, and reporting.
PREFERRED JOB REQUIREMENTS Education Advanced degree in Computer Science or related field Certification / Licensure Azure Fundamentals, ITIL v4 Knowledge / Skills / Abilities Experience managing million-dollar+ annual budget and forecasting activities over several years Experience operating in hybrid cloud environments and driving self‑service platform adoption at scale.
Demonstrated success running internal platforms as products (roadmaps, backlog, service catalog, and stakeholder outcomes.
Track record modernizing the Service Desk (omnichannel—phone, chat, portal, virtual agents), shift‑left, knowledge management; measurable gains in common service desk KPIs: first call resolution, customer satisfaction, etc.
Medline Industries, LP, and its subsidiaries, offer a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.
The anticipated salary range for this position: $177,000.00
- $266,000.00 Annual The actual salary will vary based on applicant’s location, education, experience, skills, and abilities.
This role is bonus and/or incentive eligible.
Medline will not pay less than the applicable minimum wage or salary threshold.
Our benefit package includes health insurance, life and disability, 401(k) contributions, paid time off, etc., for employees working 30 or more hours per week on average.
For a more comprehensive list of our benefits please click here .
For roles where employees work less than 30 hours per week, benefits include 401(k) contributions as well as access to the Employee Assistance Program, Employee Resource Groups and the Employee Service Corp.
We’re dedicated to creating a Medline where everyone feels they belong and can grow their career.
We strive to do this by seeking diversity in all forms, acting inclusively, and ensuring that people have tools and resources to perform at their best.
Explore our Belonging page here .
Medline Industries, LP is an equal opportunity employer.
Medline evaluates qualified individuals without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, age, disability, neurodivergence, protected veteran status, marital or family status, caregiver responsibilities, genetic information, or any other characteristic protected by applicable federal, state, or local laws.
Not Specified
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