Engineering Structures Scimago Jobs No Experience Jobs in Eldridge, CA

Fractal is a strategic AI partner to Fortune 500 companies, with a bold vision: to power every human decision in the enterprise. We believe the future belongs to organizations that combine human imagination with intelligent systems—and Fractalites are the ones building that future. As we scale our Technology, Media & Telecom (TMT) practice in the United States, we are looking for a senior, client-facing Head of Engineering to shape and deliver world-class Data & AI platforms for leading Technology, Media & Telecom organizations.

This is not a back-office engineering role. This is a consulting-led, client-facing engineering leadership position for someone who is equally comfortable whiteboarding architecture with principal engineers, rolling up their sleeves with delivery teams, and advising CIOs, CTOs, and CDOs in the boardroom.

Learn more at Fractal | Intelligence for Imagination.

Note: This position is not eligible for Immigration Sponsorship at this time.

About the Role

This is a four-axis leadership role requiring technical depth, executive presence, team leadership, and embedded delivery. You'll work directly with top technical and functional leaders at some of the largest TMT companies in the world.

As Head of Engineering for Fractal's Technology, Media & Telecom (TMT) vertical, you will personally shape the architecture of mission-critical AIML platforms, often in first-party tech stack, and develop/drive the team of ICs who bring them to life.

Responsibilities

Some engagements will look like a traditional advisory model. Others will look a lot more like Forward Deployed Engineering: your team embedded inside a client's engineering org, working within their first-party tech stack, shipping production code alongside their engineers, and earning influence through technical credibility, not org chart position.

You will need to be in the room when the technology roadmap needs to change. When a business pivot, a new regulation, or a technology shift forces a rethink mid-execution, you are the person who picks up the marker, walks to the whiteboard, and redraws the architecture in real time, credibly, for the CTO, and Principal Engineering leaders simultaneously.

Technical Depth (Hands-On Architecture)

• Own AI/Data platform architecture decisions — from Lakehouse design and real-time streaming to MLOps, LLMOps, and AgentOps pipelines in production
• Serve as the technical authority for Fractal's TMT engineering practice — defining standards, reviewing design, and holding the bar on reliability, scalability, and security
• Translate ambiguous business problems into concrete, buildable platform architectures — and stay close enough to execution to know when something is not working
• Drive the industrialization of GenAI: moving clients from proof-of-concept to enterprise-grade, governed, and observable AI systems

Executive Presence & Live Architectural Thinking

• Command the room with senior client leadership — CIOs, CTOs, CDOs, and their direct reports - as a peer, not a vendor
• Whiteboard new architectural directions on the spot: when a business pivot, acquisition, regulatory shift, or technology breakthrough forces a mid-execution rethink, you synthesize it into a credible, buildable path forward live, in the room, without needing a week to prepare a deck
• Translate between two worlds simultaneously: make the architecture legible to a CFO and rigorous enough to satisfy a principal engineer in the same session
• Shape client roadmaps at the strategic level; identifying where the current plan is under-ambitious, over-engineered, or misaligned with emerging AI capabilities, and steering accordingly
• Represent Fractal at the highest level of client relationship

Team Leadership (Building & Driving Senior ICs)

• Develop and lead a high-performing group of individual contributors. principally senior and staff engineers, ML engineers, and data platform engineers
• Create the engineering culture: rigorous delivery standards, architectural thinking, and a bias toward elegant, production-grade solutions over quick fixes
• Build leadership depth within the team, identifying principals who can own programs and grow into broader roles
• Partner across Fractal's global AI and engineering Capability functions to staff programs strategically and raise capability across the TMT practice

Forward-Deployed & Embedded Delivery

• Lead and run FDE-style engagements where your team operates inside the client's engineering environment
• Navigate and deliver within client-owned, first-party technology stacks: proprietary data platforms, internal ML infrastructure, custom orchestration systems, and bespoke toolchains that do not appear in any industry survey
• Adapt quickly to non-standard environments, understanding a client's internal platform deeply enough to extend it, integrate into it, and earn the trust of their engineering staff
• Balance the tension between what Fractal does best and what the client's stack demands, knowing when to bring pattern, when to adapt, and when to advocate for a better path
• Set the standards for how Fractal operates in deeply embedded engagements: how we onboard, document, transfer knowledge, and leave clients stronger than we found them

Candidate Profile

Technical Qualifications

TMT clients bring genuinely hard problems on both open and proprietary infrastructure. Expect to architect and oversee:

• GenAI systems: RAG architectures, LLM fine-tuning pipelines, agentic workflow orchestration, and LLMOps observability
• AI-powered products: personalization engines, churn prediction, content recommendation, and network fault detection
• Client-proprietary ML infrastructure: internal feature stores, custom model serving layers, bespoke experiment tracking systems, and first-party orchestration frameworks
• Cloud-native infrastructure across AWS, Azure, and GCP with enterprise-grade governance, security, and compliance baked in
• Real-time and event driven data pipelines (e.g. network telemetry)
• Modern Lakehouse platforms (Databricks, Snowflake, Delta Lake, Iceberg) at petabyte scale and proprietary data platform equivalents at leading tech-forward TMT organizations

Non-technical Qualifications

We are particularly interested in leaders from environments where engineering rigor, client accountability, executive presence, and AI depth all coexist including Forward Deployed Engineering, elite data/ML platform teams, and senior hyperscaler architecture practices.

• 15–20 years of experience spanning AI/data engineering and technical leadership with clear evidence of owning architecture at scale
• Deep hands-on experience deploying AI/ML/GenAI systems in production, in addition to advising on them
• Demonstrated executive presence: you have walked into a CTO or CDO review, redrawn the architecture based on new constraints, and left the room with alignment
• The ability to whiteboard fluently under pressure, synthesizing a team's in-flight work with a new business direction, making it rigorous enough for engineers and clear enough for executives, on the spot and without a rehearsal
• Experience operating within client-owned or non-standard technology stacks - you have learned a proprietary system, earned trust from skeptical internal engineers, and delivered production-grade results inside someone else's infrastructure
• A track record of leading senior engineers and building high-performance ML/engineering teams, including hiring, coaching, and developing principal-level ICs
• Direct executive engagement experience - you have influenced CIO/CTO/CDO decisions and can hold your own in a room with technical and non-technical stakeholders at once
• Strong cloud-native fluency across one or more hyperscalers, with genuine depth in data platform patterns (streaming, batch, Lakehouse, governance)

Strong Preferences

• Experience in TMT vertical — hi-tech, telco, media platforms, streaming infrastructure, ad tech, or content delivery at scale
• Prior work in FDE-style or embedded delivery models where your team shipped inside a client codebase and was evaluated by their engineering standards, not just deliverable milestones
• Comfort with the ambiguity of 1P stack environments: you have debugged undocumented internal tools, extended proprietary frameworks, and figured out how to make external expertise land inside a closed ecosystem
• A personal reputation for architectural clarity: the person colleagues call when a problem needs to be drawn, not just describe
• Contributions to the ML/AI community: open source, publications, conference talks, or influential architectural patterns

Who Thrives Here

The Fractalite mindset is curious, rigorous, and impact driven. You will thrive in this role if you:

• Enjoy being client-facing and accountable for outcomes.
• Are comfortable navigating ambiguity, scale, and complex stakeholder environments.
• Believe great platforms come from strong engineering culture plus disciplined execution.
• See AI not as a novelty, but as a core enterprise capability that must be engineered responsibly.

Fractal provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Talent Acquisition Manager – AI Infrastructure & Engineering

San Francisco, California

Hybrid Working

We are expanding our global team and launching a new office in San Francisco.

WNTD is looking for an experienced Talent Acquisition Manager to join our Talent Solutions team and support the continued growth of AI infrastructure and accelerated compute platforms across North America.

This role will support one of the most significant AI infrastructure expansion programmes currently underway, focused on building next generation platforms powered by NVIDIA accelerated compute.

You will work closely with senior technical leaders to attract and hire talent across the full infrastructure stack including software engineering, AI platforms, GPU environments and large scale compute infrastructure.

This is a delivery focused role supporting high growth engineering programmes across AI infrastructure and cloud platforms.

The Role

You will lead hiring across multiple engineering disciplines spanning software engineering, AI infrastructure platforms and high performance compute environments.

Working closely with technical leadership and programme stakeholders, you will build pipelines of high quality candidates and manage fast moving hiring plans across several technical workstreams.

Key Responsibilities

• Build and manage talent pipelines across software engineering, AI infrastructure and GPU compute environments

• Proactively source talent across the United States through mapping, referrals and direct outreach

• Screen candidates for technical capability, experience and long term fit

• Partner with engineering leaders to define hiring priorities and role requirements

• Maintain clear tracking of hiring pipelines and delivery progress

• Support wider Talent Solutions activity during peak delivery phases

• Ensure a professional and consistent candidate experience

• Champion fair and inclusive hiring practices

Key Experience

• Proven experience hiring across complex engineering environments

• Strong track record building pipelines across software and infrastructure roles

• Comfortable engaging with technical stakeholders and discussing engineering topics

• Excellent communication and stakeholder management skills

• Strong organisation with the ability to manage multiple roles simultaneously

What We Offer

• Competitive salary and benefits

• Opportunity to support one of the fastest growing AI infrastructure build programmes globally

• Growth within a high performing delivery focused team

• Hybrid working model

• A collaborative culture that values ownership, pace and problem solving

Additional Requirements

• Ability to commute to the San Francisco office

• No visa sponsorship available

• Hybrid working model

We are currently seeking a Project Manager to lead and contribute to a diverse portfolio of structural projects. The Project Manager position requires effective leadership and communication skills. Project Managers need to have a varied structural design expertise and comprehension. In addition, have the ability to monitor project progress, and develop project schedules and proposals. You will be involved in production and coordination of several projects concurrently with the responsibility of coordinating and reviewing the details of their projects while developing the engineers and drafting staff. Project Managers are also responsible for building client relationships and networking within the community and bringing in new work for the office.

General Job Duties and Requirements (including but not limited to):

PE (Professional Engineer) Licensed in state of California (minimum)

Create project schedules and communicate deadlines.

Create proposals and budgets.

Verify project budgets and modify as needed.

Participate in monthly invoicing, including worksheet review and invoice preparation for current client’s base.

Manage projects through all phases.

Develop and maintain client relationships.

Attend and participate in weekly manager meetings.

Maintain job scheduling sheets and employee schedules.

Develop and maintain a professional relationships with staff.

Support and/or participate in annual reviews.

Coordinate with field personnel regarding any of your projects that are scheduled for observations/inspections.

Maintain up to date records in job folders (Including but not limited to, design documents, proposal/contracts, extra service documents and relevant correspondence.

Provide structural design for projects.

Involvement with 2 community organizations.

Soft and Personal Skills Required:

Strong written and verbal communication skills.

Have Excellent interpersonal and client-service abilities.

Proven leadership and team-building capability.

High level of professionalism and integrity.

Organizational and time-management skills.

Ability to mentor and motivate others with respect and fairness.

Emotional intelligence and sound judgment under pressure.

Commitment to collaboration and maintaining a positive team environment.

Physical Demands:

The position may require the employee to perform the following physical activities:

Sitting or standing for extended periods.

Using a computer for extended periods.

Lifting and carrying up to 25 pounds.

Using manual dexterity to operate office equipment and handle paperwork.

Reasonable accommodation will be provided for individuals with disabilities in accordance with ADA requirements.

Additional Information:

This position is 100% onsite at our office in Rohnert Park, CA. 5 days/week, 8-hour shifts. (Flexible schedules can be accommodated)

Role: Engagement Manager– Digital Health Experience

Location: Remote (U.S.)

Duration: 6-Month Contract

Working Time Zone: PST (Pacific Time Zone)

Position Overview

We are seeking a Engagement Manager– Digital Health Experience to lead the deployment, adoption, and engagement optimization of mobile digital health applications within the U.S. healthcare ecosystem. This role requires a hands-on professional with strong experience in launching digital health platforms, managing deployments, and driving sustained patient engagement through data-driven engagement strategies.

The ideal candidate will have experience deploying consumer-facing healthcare applications used by patients across providers and payer organizations, while leveraging engagement tools and analytics platforms to improve patient adoption, retention, and usage metrics such as DAU/MAU.

This role will work closely with product, engineering, digital marketing, and care management teams to ensure successful rollout of mobile applications and to design engagement loops that increase patient participation and long-term platform usage.

Key Responsibilities

• Lead deployment and rollout of mobile digital health applications across healthcare provider or payer environments.
• Manage end-to-end implementation and project management of digital health platforms, ensuring successful launches and smooth adoption by patient populations.
• Design and implement patient engagement strategies and engagement loops to drive consistent application usage and retention.
• Utilize engagement platforms such as , Intercom, Mixpanel, or similar tools to design communication workflows, patient messaging, and engagement campaigns.
• Monitor and optimize digital engagement metrics, including DAU, MAU, retention rates, and user engagement trends.
• Analyze user behavior data and analytics to improve patient onboarding, engagement journeys, and digital experience.
• Collaborate with product, analytics, and engineering teams to continuously enhance patient engagement features and workflows.
• Coordinate with healthcare stakeholders to ensure digital tools align with clinical workflows and patient care programs.

Required Qualifications

• Strong experience in deploying and managing digital health applications within healthcare provider or payer environments.
• Hands-on experience in project management and platform implementation for consumer-facing digital products.
• Experience driving user engagement, retention, and adoption for mobile or digital applications.
• Familiarity with engagement platforms such as , Intercom, Mixpanel, or similar customer engagement and analytics tools.
• Experience tracking and optimizing digital engagement metrics such as DAU, MAU, retention, and user lifecycle engagement.
• Strong analytical and problem-solving skills with the ability to translate data insights into engagement improvements.

Preferred Qualifications

• Experience working within digital health, healthcare technology, or healthcare consumer platforms.
• Familiarity with healthcare ecosystems including provider systems, payer platforms, and patient engagement solutions.
• Experience integrating engagement tools with mobile health applications or digital health platforms.
• Background working with health systems, health plans, digital health startups, or healthcare technology consulting firms.

Job Description:

Mandatory to have working experience as SRE manager especially in Retail domain application support ( NOT CLOUD /DevOps)

Must have working knowledge on SRE principles such as Logs, metrics, availability metrics, uptime, ticket tracking, e-com services, ITIL framework specifically on Alerts, Incident, change management, CAB, Production deployments, Risk and mitigation plan, SLA, SLI, SLO

Hands on experience in Monitoring, Logging, Alerting, Dashboarding, and report generation in any observability tools Prefer DataDog or other tools such as Splunk/Dynatrace/ELK/Grafana). This engagement is a customer using Dynatrace,Splunk, PagerDuty hence it is good to have this expertise

Mandatory to have work experience in leading Level 2/Level 3 application support team based out of IND who provide 24x7 coverage.

Should know how to gather & communicate SRE requirement from customers and define SRE roadmap.

Working experience on how to gather requirements on health of applications, services to monitor, setting service levels.

Must have good knowledge on eCommerce platforms in microservice architecture, Sterling OMS , Retail Applications like XStore.

Should be able to lead P1 calls, brief about the P1 to customer, proactive in gathering leads/ customers into the P1 calls till RCA, PIR etc.

Should have knowledge on building process , framework by following ITSM principles, SOP, runbooks, handling any ITSM platforms (JIRA/ServiceNow/BMC Remedy)

Must know how to work with the Dev team, cross functional teams.

Should be able to generate WSR/MSR by extracting the tickets from ITSM platforms, present to customers and client leaders.

Manage overall SRE delivery, customer focus mindset , closely work with customer leaderships.

Preferred:

Be a client face at customer site collaborating with client leadership.

Ability to clearly communicate and understand a technical idea/concept.

Ability to work in a professional environment while interacting with peers and stakeholders, collaborating with offshore teams.

Excellent written and verbal communications skills.

Motivated, goal driven, influential, innovative, curious, and open minded, fun to work with, collaborator.

Capability to work with people in different time zones.

Ability to operate in a fast-paced, evolving environment and appropriately prioritize tasks, and keep abreast of the latest technology.

Collaborate with cloud architecture, infrastructure team, project management team, and technology services, management team.

Create and maintain detailed documentation.

Eximietas Design is a leading technology consulting and solutions development firm specialising in the VLSI, Cloud Computing, Cyber Security, and AI/ML domains. Our success is anchored in the unparalleled expertise of our engineering leadership team, whose collective experience spans renowned tech giants. With a commitment to innovation and excellence, we deliver cutting-edge solutions that empower businesses to thrive in the ever-evolving digital landscape.

Location: Bay Area, CA

Employment Type: Full-Time

Minimum Qualifications:

● Bachelor’s degree in computer science or electrical/Electronics Engineering

● Over 10 years of experience in Design Verification

● Strong understanding of design concepts and ASIC verification flow

● Proven experience in IP, Subsystem, and SoC verification

● Hands-on expertise with high-speed protocols and their controllers (PCIe/USB/DDR/ Ethernet/MIPI/UFS)

● Proficient in System Verilog and UVM coding

● Solid understanding of RAL (Register Abstraction Layer)

● Practical experience integrating third-party VIPs

● Excellent problem-solving, analytical, and debugging skills

● Mandatory exposure to at least one of the following: GLS, UPF, Performance Verification, Meta stability simulation, Boot-up (C–SV/UVM) handshakes and C testcase development

● Demonstrated capability in Subsystem testbench development and SoC-level verification

● Strong knowledge of AMBA protocols including AXI, APB, and AHB

● Hands-on experience with revision control systems such as Git, SVN, or Perforce

● Experience in a team lead role with responsibilities in guiding, mentoring, and ensuring effective collaboration across teams

As a Lead verification engineer candidate will be responsible to work at IP, Subsystem or

SoC verification-related tasks.

Responsibilities:

● Develop testbench components (Driver, Monitor, Scoreboard) from scratch or enhance an existing testbench for a given IP, Subsystem, or SOC.

● Understand design specifications and implementation to define the verification strategy.

● Create testbench micro-architecture, test plan, and coverage plan documents.

● Define the verification scope, develop test plans and tests, and establish the verification infrastructure to ensure design correctness.

● Implement System Verilog assertions and functional coverage.

● Analysed code coverage and address missing scenarios to meet coverage goals.

● Work with other verification team members to develop, execute, and analyse verification test cases and sequences, providing relevant solutions to issues.

● Collaborate with architects, designers, and pre- and post-silicon verification teams to meet deadlines.

● Coordinate with customer leads, ensuring all deliverables and timelines are met.

● Serve as the project's point of contact, responsible for verification signoff.

Apply/Refer -

Company:

We are a leading heavy civil contractor recognized for delivering complex transportation, bridge, and infrastructure projects across the United States. We are committed to innovation, technical excellence, teamwork, and safety in every aspect of our work.

We are seeking a highly motivated Project Engineer to join our team on a landmark multi-year initiative focused on enhancing the bridge’s structural resilience while preserving its historic integrity.

Position Overview:

The Project Engineer will support daily engineering, coordination, and management activities for the seismic retrofit scope of work. This role involves close collaboration with construction teams, subcontractors, designers, and project stakeholders to ensure successful and safe execution of all project phases. The ideal candidate has strong technical competence, exceptional communication skills, and the ability to thrive in a high-profile, fast-paced environment.

Key Responsibilities:

Engineering & Technical Support

• Assist with interpretation of contract documents, specifications, drawings, and engineering reports.

• Prepare and review engineering calculations, construction methodologies, and temporary works designs.

• Support seismic retrofit activities including steel reinforcement, anchorage systems, structural modifications, and specialty access/rigging needs.

• Contribute to value engineering initiatives and constructability reviews.

Project Coordination & Documentation

• Develop and maintain submittals, RFIs, design clarifications, as-built drawings, and technical logs.

• Coordinate closely with the design team, project managers, superintendents, inspectors, and owner representatives.

• Track material procurement, production rates, and schedule impacts.

• Assist in preparing progress reports, meeting minutes, and documentation required by the Owner.

Field Support

• Provide daily field engineering support to construction crews, ensuring work complies with plans, specs, and safety requirements.

• Monitor installation quality, survey/layout, tolerances, and inspections for seismic retrofit components.

• Support resolution of field issues through collaboration with designers and specialty subcontractors.

Safety & Compliance

• Uphold company safety culture and ensure compliance with OSHA, Cal/OSHA, and project safety requirements.

• Participate in hazard analysis, risk mitigation planning, and safety audits.

• Ensure quality control procedures are followed for all seismic retrofit activities.

Qualifications:

• Bachelor’s degree in Civil Engineering, Structural Engineering, Construction Management, or related field.

• 2–5+ years of experience in heavy civil, bridge, infrastructure, or structural construction projects.

• Strong understanding of structural systems, steel and concrete construction, and seismic retrofit principles.

• Proficiency with engineering and construction software (AutoCAD, Bluebeam, MS Office; P6 a plus).

• Excellent analytical, organizational, and communication skills.

• Ability to work in challenging field conditions, including heights, marine environments, and active jobsite constraints.

Heavy Civil Estimator

When joining GSW Construction, Inc., you will be a part of a fast-paced construction team that strives for excellence. We are actively seeking an experienced Heavy Civil Estimator. The purpose of this role is to contribute to the success and profitability of projects by providing accurate, timely, and complete estimates. The Estimator will be responsible for calculating the cost of a broad range of projects. The goal is to provide accurate information to help in operations and strategic planning, perform quantity takeoff s, produce proposals, and prepare cost estimates.

Job Details: Full-time position

● Benefits: o Salary Employee (Schedule: Full-time with some required travel and weekend availability.) o 401(k) o OE3 Health & Dental Insurance o Paid Vacation o Salary DOE Essential Duties & Responsibilities

● Perform quantity take off s/reach out to potential subcontractors

● Analyze and compile estimate data that impact the cost of labor, materials, equipment requirements, location, and other factors to ensure a high-quality and timely estimate.

● Accurately prepares estimates. Review proposal specifications and drawings to determine scope. Determines the required contents of estimates and evaluates historical data to project man-hour data.

• Produce budgets from conceptual and schematic design phases that align with the organization's goals and strategy • Review drawings, specifications, and proposed project site conditions; record findings and solicit input from field operations to include in the final project estimate.

● Analyze alternative solutions and construction methods to increase the competitiveness of the bid.

● Apply mathematical calculations requiring advanced analytical processes to ensure logically estimated costs are accurate.

● Present estimate content in bid reviews with senior management to ensure accuracy and completeness. ● Communicate with owners, subcontractors, and public and private entities to ensure competitiveness.

● Develop and maintain business relationships to increase bid opportunities in the regional market.

● Participate in and lead discussions, catalyzing creative thinking and innovative ideas, and distinguishing a successful estimate.

Qualifications & Requirements

● Bachelor’s degree in civil engineering, Construction Management, or equivalent experience.

● 5+ years’ experience in heavy civil construction, emphasizing underground utilities, sewer/stormwater pump stations, WWTP/WTP work, heavy highway, bridges/concrete structures, and commercial/residential site work arena.

● Proficient in HCSS Heavy Bid

● Negotiated project experience preferred, including technical writing skills.

● Proficiency with all MS Office products (Word, Excel, PowerPoint, etc.)

● Advanced knowledge of civil engineering principles ● Advanced knowledge of construction principles and equipment capabilities

● Excellent interpersonal and communication skills. Specific Job Requirements:

● Knowledge of project management software and estimating software.

● Working knowledge of construction equipment, materials, techniques, and required standards applicable to the discipline.

● Successful completion of a pre-employment drug, alcohol, and background investigation.

● Valid Driver’s License.

● Current on all company-required safety training.

● Competence to maintain confidential information and avoid conflicts of interest.

● Adherence to the GSW Employee Handbook.

Notice to All Potential Job Candidates GSW Construction, Inc. is proud to be an equal-opportunity workplace. Individuals seeking employment at our company are considered without regard to age, ancestry, color, race, gender (including pregnancy, childbirth, or related medical conditions), gender identity or expression, sexual orientation, genetic information, marital status, medical condition, mental or physical disability, national origin, protected family care or medical leave status, religion, military or veteran status, or any other characteristic protected by federal, state, or local laws. Applicants must be authorized to work in the United States.

Pivotal Partners have been introduced to a $200M series A GenAI company and now hiring their founding Account Manager in the Bay Area.

Come in and work with some of our largest customers: Mongo, Palantir, Apple, Snowflake.

Account Manager - Bay Area

We are seeking a customer-focused Account Manager responsible for managing and growing a portfolio of existing customers. This role owns the full post-sale commercial relationship, including renewals, retention, and expansion. The Account Manager will work closely with customers to ensure they realise value from the product while identifying opportunities to grow the account over time.

Key Responsibilities

Customer Relationships

• Act as the main point of contact for a portfolio of existing customers.
• Build strong relationships with key stakeholders and decision-makers.
• Maintain regular communication to understand customer goals, challenges, and needs.

Renewals

• Own and manage the full customer renewal process.
• Engage customers ahead of renewal dates to ensure successful contract renewals.
• Identify churn risks early and work with internal teams to resolve issues.

Account Growth

• Identify and drive expansion opportunities such as upsells and cross-sells.
• Support customers in increasing adoption and getting more value from the product.
• Develop account plans to support long-term customer growth.

Customer Value

• Ensure customers achieve value from the product.
• Work closely with Customer Success, Support, and Product teams to improve the customer experience.
• Monitor account health and engagement to identify risks and opportunities.

Forecasting

• Maintain accurate records of renewals and opportunities in CRM.
• Track renewal pipeline, expansion opportunities, and key account metrics.

Qualifications

• 3+ years of experience in Account Management, Customer Success, or a related customer-facing role
• MUST HAVE: experience working in a developer tooling / DevOps company, with a strong understanding of selling to and working closely with engineering teams.
• Experience owning customer renewals and managing contract lifecycles
• Demonstrated ability to retain and grow customer accounts
• Strong relationship management and communication skills
• Ability to identify commercial opportunities while maintaining a customer-first mindset
• Experience working with CRM platforms (e.g., Salesforce, HubSpot) preferred
• Strong organisational and forecasting skills

Do you have a Bachelor's of Science in Nursing, an active nursing license but limited or no experience?

The Navy Nurse Corps New BSN Graduate Program offers a pathway to service as a Navy Nurse and Commissioned Officer!

As a Navy Nurse, you will serve your country by proving health care not only to those in the military who defend it, but also their families and people in need around the globe. In some of the most dynamic environments imaginable. Serving a greater good – and your own career.

Benefits

Accession bonus $30K (3 year obligation) $50K (4 year obligation)

Accession bonus $100K (4 year – Critical Care); $250K (4 year – CRNA)

30 days accrued paid vacation per year

Housing allowance

Free medical and dental

Low cost life insurance

Opportunity to specialize based on manning needs

Educational opportunities based on availability and specialty

Travel

Navy Exchange/Commissary privileges (tax free)

Post 9-11 GI Bill (36 months of full scholarship-prorated based on years of service)

Basic Qualifications

Must be a naturalized or U.S. born citizen and be commissioned by the age 42 (age waiver may apply)

Must be in good physical condition and able to pass a full medical examination

Must be a graduate of a school of nursing accredited by the National League for Nursing Accreditation. Commission (NLNAC) or the Commission on Collegiate Nursing Education (CCNE) that conferred a nursing baccalaureate or an advanced nursing degree. Must possess a current license, in good standing, to practice as a Nurse from a State or territory of the U.S. or the District of Columbia.

Must have a cumulative GPA of 3.0 or above (waiver may apply).

Must possess a current license, in good standing, to practice as a Registered Nurse from a State or territory of the U.S. or the District of Columbia, awarded upon successful completion of the National Council Licensure Examination (NCLEX).