Engineering Structures Login Jobs in San Mateo Remote

Kitchell seeks an experienced and dedicated Senior Project Manager to join our Bay Area region in San Mateo County, CA and build a long-term career at one of the most innovative and growth-oriented building companies in the United States.

Overview

Provide onsite PM/CM Services as an owner’s representative on a large Division of the State Architect (DSA) k-12 Education Market Sector program.

Responsibilities

• Providing PM/CM Consultant Services for the owner on multiple k-12 projects
• Ensures operations are executed in accordance with company project management procedures and policies
• Ensures delivery and adherence to contractual requirements and that all aspects of owner contracts are accomplished
• Manage the procurement phase and development of RFQs and RFPs
• Oversight of contracts, drawings, estimates, and specifications to ensure relation and compliance to project requirements
• Coordinate, direct, and monitor activities of contractors/subcontractors, engineers, architects, and related performing entities
• Manage project controls, cost, schedule, performance activities, and procedures required by the client
• Identifies and manages risk on the project, and advises and confers with regional executive prior to implementing risk mitigation actions
• Actively participates on internal teams that focus on continuous improvement of the company
• Ensures workplace health and safety policies and procedures are clearly communicated and understood by direct reports and enforces rules fairly and uniformly

Qualifications

Education and Experience

• Bachelor’s degree in Architecture, Engineering, Construction Management, or related discipline is preferred
• 12 or more years of experience in the Design/Engineering/Construction (DEC) industry of which a minimum of 5 years as a Project Manager is required

Knowledge and Skills

• Effective presentation skills, ability to develop and deliver presentations to the end users, stakeholders, board of education is required
• Proficient user skills with the MS Suite of tools and Bluebeam are required
• Working knowledge of standard industry tools such as P6 and Procore are strongly preferred
• Effective verbal and written communication skills to foster and maintain interpersonal relationships is required
• Provide leadership and financial management support to the project team is required

License and Certifications

• A Certified Construction Manager (CCM) credential, a Design Build Institute of America (DBIA) certification, and/or a LEED Professional Accreditation is preferred
• A valid California driver’s license and clean driving record is required

Travel Requirements

This position is performed on location at the project site in San Mateo County, CA.

Work Environment

While performing the duties of this job, the employee must regularly work in an office, an office trailer, and/or in a construction jobsite environment. Conditions regularly include exposure to outdoor elements, hot/cold temperatures, wet conditions, noise, atmospheric conditions, and cramped quarters. The noise level in the work environment is occasionally loud.

Physical Requirements

While performing the duties of this job, the employee must regularly sit, stand, walk, talk or hear and use hands to finger, feel and handle; frequently reach with hands and arms; occasionally climb or balance and stoop, kneel, crouch or crawl. Specific vision abilities required by this job include close vision, distance vision, depth perception and ability to adjust focus. Must frequently lift and or move 10 pounds and occasionally lift and or move up to 50 pounds.

ABOUT OUR COMPANY

Founded in 1950, Kitchell began as a commercial contracting business and over the years developed new talents and enterprises, acquiring complementary businesses and expertise to remain competitive. Today, Kitchell Corporation serves as the holding entity for several companies that are integral to Kitchell's core business, as well as those that operate independently. We provide a wide range of services within the built environment, including general contracting, construction management, development, facilities management, engineering, architecture, and myriad other services. Our employees manage projects from our main offices located in Arizona, California, and Texas. We offer an entrepreneurial environment that fosters personal and professional growth through in-house education programs, formal and informal mentoring, and cross-training opportunities. At Kitchell, we prioritize internal growth and building careers from within. We consistently rank among the top places to work, thanks to our tenured staff and outstanding benefits that are designed to enrich our employees’ physical, mental, emotional, and financial well-being. These benefits include company performance bonuses, discretionary stock options, incentive bonuses, health, and life insurance, health savings accounts (HSA) with wellness incentives, flexible spending accounts (FSA), 401(k) plans with a 4% company match, tuition reimbursement, weight loss programs, discounted auto insurance, identity theft protection, rewards programs, and much more.

Kitchell is an Equal Opportunity/Affirmative Action employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, national origin, protected veteran status, or disability status.

The annual base salary range for this role is currently $170,000 - $200,000. The Company’s salary ranges are determined by role, level, location, and alignment with market data. Individual pay is determined through interviews and an assessment of various factors, including job-related skills, relevant education and experience, abilities of the applicant and equity with other team members. The annual base salary range listed here is subject to change at any time, in the Company’s discretion, and does not alter in any way the at-will nature of the employment relationship.

With data being the fuel that drives our future - our strategies, policies, and business successes around data will define our future growth prospects. Unlocking the value available through the innovative use of data on behalf of consumers, businesses, and communities is key to our future. With our ongoing commitment to Visa’s Data Values and the responsible use of data, we at Visa have a bold vision to continue to grow and accelerate our data-

The AI Products & Analytics team under the Global Data Office is creating the next generation of scalable and responsible AI, ML and Data solutions and products to solve client and consumer problems. We are a cross‑functional team of data scientists, product/program managers, data engineers and ML Engineers focused on generating value for the payment ecosystem. We are dreaming of the next generation of AI features and products, Agentic AI solutions and high‑quality analytics and data science support for our internal partner teams.

This position is in the AI Practices & COE sub‑team under the AI Products & Analytics team, focused on AI Transformation of the Global Data Office. The AI Transformation program aims to accelerate operational efficiency and foster innovation through targeted automation. By deploying scalable AI solutions to existing time‑consuming workflows with high potential for AI disruption, this will ensure measurable, sustainable benefits across the Global Data Office.

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• Design and implement agentic AI workflows to automate multi‑step tasks and drive business impact.
  
• Integrate predictive, generative, and prescriptive AI models into enterprise processes for decision support and efficiency gains.
  
• Apply ML, deep learning, and NLP techniques to diverse datasets, building scalable, secure data pipelines for AI training, inference, and monitoring.
  
• Collaborate with product managers, engineers, and domain experts to embed AI solutions into operations.
  
• Define, track, and report KPIs to measure productivity improvements, cost savings, and accuracy gains.
  
• Validate AI impact through experimentation frameworks such as A/B testing and performance benchmarking.
  
• Document workflows, models, and processes to ensure knowledge sharing and adherence to best practices.
  
• Stay current on emerging AI frameworks and LLM‑based automation, prototyping innovative solutions for rapid adoption.
  
• Communicate complex technical concepts clearly to technical and non‑technical stakeholders, fostering cross‑functional collaboration.
  

This is a hybrid position. Expectation of days in the office will be confirmed by your Hiring Manager.

Relocation assistance is not provided for this role.

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• 2 or more years of work experience with a Bachelor’s Degree or an Advanced Degree (e.g. Masters, MBA, JD, MD, or PhD).
  

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• 3 or more years of work experience with a Bachelor’s Degree or more than 2 years of work experience with an Advanced Degree (e.g. Masters, MBA, JD, MD).
  
• 2+ years of hands‑on work experience with process/workflow automation and experience deploying Agentic AI solutions.
  
• Advanced Degree with specialization in AI, Computer Science, Data Science, Engineering, Statistics or a highly quantitative field.
  
• Strong technical proficiency in machine learning and AI frameworks, including TensorFlow, PyTorch, scikit‑learn, and Hugging Face Transformers.
  
• Experience with agentic AI and orchestration tools such as LangChain, LlamaIndex, or similar frameworks for multi‑step task automation.
  
• Solid data engineering skills, including SQL, Spark, Databricks, Airflow, Kafka, and ETL/ELT pipeline development.
  
• Proficiency in Python (primary) and familiarity with Java, Scala, or R.
  
• Experience with cloud and MLOps practices, including CI/CD, model monitoring, retraining pipelines, and containerization (Docker, Kubernetes).
  

Work Authorization: Permanent Authorization to work in the U.S. is a precondition of employment for this position. Visa will not sponsor applicants for work visas in connection with this position.

Work Hours: Varies upon the needs of the department.

Travel Requirements: This position requires travel 5‑10% of the time.

Mental/Physical Requirements: This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law, including the requirements of Article 49 of the San Francisco Police Code.

U.S. APPLICANTS ONLY: The estimated salary range for a new hire into this position is 137,400.00 to 193,750.00 USD per year, which may include potential sales incentive payments (if applicable). Salary may vary depending on job‑related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity. Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401(k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program.

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• Perform cell line expansion, maintenance, cryopreservation, and thawing of multiple mammalian cell lines.
  
• Prepare cell culture media with complex supplements and ensure proper cell handling procedures.
  
• Collaborate with team members to support cell culture needs for ongoing research projects.
  
• Coordinate with cross-functional teams to assess cell banking and cell culture requirements and deliver materials within timelines.
  
• Conduct and support cell line quality control procedures, including validation for experimental integrity.
  
• Maintain accurate laboratory notebooks and documentation for all experiments and lab activities.
  
• Support development of genetically engineered cell lines and in-vitro cell-based assays for oncology programs
  

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• Bachelor's degree in Molecular Biology, Cell Biology, Cancer Biology, or related life science field.
  
• Minimum 3 years of hands-on experience working with:
  
  • 
    
  • Cancer cell lines
    
  • Primary cells
    
  • Genetically engineered cell lines
    
  
  
  
• Strong expertise in aseptic techniques and mammalian cell culture.
  
• Experience handling multiple cell lines simultaneously.
  
• Proficiency in media preparation with complex supplements.
  
• Strong organizational skills, attention to detail, and record-keeping abilities.
  
• Familiarity with cell culture QC practices, including:
  
  • 
    
  • Mycoplasma testing
    
  • Cell line authentication.
    
  
  
  

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• 6+ years of hands-on experience in mammalian cell culture within the biopharmaceutical or biotechnology industry.
  
• Experience using electronic lab notebooks (ELN) for experiment documentation and workflow management.
  
• Ability to optimize and troubleshoot mammalian cell culture systems.
  
• Experience writing and maintaining Standard Operating Procedures (SOPs).
  
• Familiarity with online genetic databases and integration of phenotypic/genetic data into cell bank systems.
  
• Experience with viral and non-viral transduction or transfection methods, including:
  
  • 
    
  • Lentivirus
    
  • Retrovirus
    
  • Lipid-based systems
    
  
  
  
• Experience using laboratory instruments such as:
  
  • 
    
  • Plate readers
    
  • Cell counters
    
  • Automated western blot systems
    
  
  
  
• Ability to run basic cell-based assays and develop cell line banking protocols.
  
• Strong written and verbal communication skills.
  
• Ability to work effectively in a fast-paced environment with shifting priorities.
  

Role: Engagement Manager– Digital Health Experience

Location: Remote (U.S.)

Duration: 6-Month Contract

Working Time Zone: PST (Pacific Time Zone)

Position Overview

We are seeking a Engagement Manager– Digital Health Experience to lead the deployment, adoption, and engagement optimization of mobile digital health applications within the U.S. healthcare ecosystem. This role requires a hands-on professional with strong experience in launching digital health platforms, managing deployments, and driving sustained patient engagement through data-driven engagement strategies.

The ideal candidate will have experience deploying consumer-facing healthcare applications used by patients across providers and payer organizations, while leveraging engagement tools and analytics platforms to improve patient adoption, retention, and usage metrics such as DAU/MAU.

This role will work closely with product, engineering, digital marketing, and care management teams to ensure successful rollout of mobile applications and to design engagement loops that increase patient participation and long-term platform usage.

Key Responsibilities

• Lead deployment and rollout of mobile digital health applications across healthcare provider or payer environments.
• Manage end-to-end implementation and project management of digital health platforms, ensuring successful launches and smooth adoption by patient populations.
• Design and implement patient engagement strategies and engagement loops to drive consistent application usage and retention.
• Utilize engagement platforms such as , Intercom, Mixpanel, or similar tools to design communication workflows, patient messaging, and engagement campaigns.
• Monitor and optimize digital engagement metrics, including DAU, MAU, retention rates, and user engagement trends.
• Analyze user behavior data and analytics to improve patient onboarding, engagement journeys, and digital experience.
• Collaborate with product, analytics, and engineering teams to continuously enhance patient engagement features and workflows.
• Coordinate with healthcare stakeholders to ensure digital tools align with clinical workflows and patient care programs.

Required Qualifications

• Strong experience in deploying and managing digital health applications within healthcare provider or payer environments.
• Hands-on experience in project management and platform implementation for consumer-facing digital products.
• Experience driving user engagement, retention, and adoption for mobile or digital applications.
• Familiarity with engagement platforms such as , Intercom, Mixpanel, or similar customer engagement and analytics tools.
• Experience tracking and optimizing digital engagement metrics such as DAU, MAU, retention, and user lifecycle engagement.
• Strong analytical and problem-solving skills with the ability to translate data insights into engagement improvements.

Preferred Qualifications

• Experience working within digital health, healthcare technology, or healthcare consumer platforms.
• Familiarity with healthcare ecosystems including provider systems, payer platforms, and patient engagement solutions.
• Experience integrating engagement tools with mobile health applications or digital health platforms.
• Background working with health systems, health plans, digital health startups, or healthcare technology consulting firms.

At January AI, we believe every day is January 1st a fresh start for better health. Founded in 2017 and headquartered in Menlo Park, California, January AI is the first AI-powered precision health company focused on improving metabolic health and advancing personalized nutrition. Co-founded by tech executive Noosheen Hashemi and Stanford geneticist Dr. Michael Snyder, we bring together machine learning, multi-omic science, and real-world health data to empower individuals to take control of their health. Our flagship January app uses data from continuous glucose monitors, wearables, and food logs to predict users' blood sugar responses to more than 54 million foods, delivering real-time, personalized recommendations for nutrition, activity, and lifestyle. In 2025, we introduced Mirror, which integrates genomics, wearable data, and at-home diagnostics to offer clinical-grade guidancesupporting both individuals and enterprise health partners with tailored insights and actions. We're now expanding our impact beyond the home, partnering with global leaders in hospitality and healthcare to bring precision nutrition, health, and longevity to the forefront of the guest experience. Recognized as one of Fast Company's Most Innovative Companies (2025, Wellness), a CES Innovation Honoree (2025), and one of Inc.'s Best in Business (2024), January AI is backed by visionary investors including Marc Benioff, Jerry Yang, and Steve Chen. Our work has been featured in The Wall Street Journal, The New York Times, STAT, Financial Times, and TechCrunch.

$200,000 - $250,000 a year

About this Role: Vice President of Product

January AI is seeking a strategic, visionary, and execution-driven Vice President of Product to lead our product organization during a period of rapid growth and innovation. Reporting to the CEO, the VP of Product will own and evolve our product roadmap across mobile, web, AI-driven insights, and clinical-grade health features. You'll partner cross-functionally with Engineering, Design, Marketing, and Commercial leaders to deliver experiences that are trusted by users, embraced by clinicians, and scalable across consumer and enterprise segments. You should be deeply user-centric, data-informed, and comfortable operating across 0-to-1 product innovation and enterprise-scale product delivery. This role is ideal for a leader who wants to shape the future of metabolic health through breakthrough AI and multiomic experiences.

Key Responsibilities

• Own the product vision, strategy, and roadmap aligned with January AI's mission and commercial goals.
• Lead and grow a team of product managers and designers to execute across consumer, clinical, enterprise, and data products.
• Collaborate closely with Engineering, Data Science, Clinical, and Commercial teams to deliver seamless, high-impact experiences.
• Ensure all products are grounded in user research, evidence-based health science, and measurable outcomes.
• Translate complex AI and multiomic data into actionable insights for consumers and clinicians.
• Establish strong product processes: planning, execution, QA, user testing, sprint rituals, and stakeholder communication.
• Own product analytics, KPIs, and usage metrics to inform decisions and drive continuous improvement.
• Represent the voice of the user internally and with external partners, payers, and healthcare systems.
• Guide regulatory and compliance-related product decisions (HIPAA, FDA, etc.) in partnership with Clinical and Legal teams.
• Champion a culture of rapid iteration, data-informed decision-making, and exceptional user experience.

Qualifications

Required

• 8+ years of experience in product management, with 4+ years in a leadership role managing product teams.
• Proven success shipping and scaling products in digital health, AI/ML-powered software, or consumer SaaS.
• Track record of building B2C or B2B2C health products with high engagement and retention.
• Strong user empathy and ability to synthesize qualitative and quantitative feedback into actionable insights.
• Familiarity with product development lifecycle, Agile/Scrum methodologies, and working in regulated environments.
• Experience with mobile and web app development, API integrations, and cross-platform consistency.
• Exceptional communication and cross-functional leadership skills.
• Comfort working in a fast-paced, startup environment with shifting priorities and rapid execution.

Preferred

• Technical background or experience working with machine learning, sensor data, or connected devices.
• Understanding of healthcare data standards (HL7, FHIR, etc.).
• Experience with glucose monitoring, metabolic health, or wearable health products.
• Background in behavioral science, habit formation, or health coaching product models.

Why Join January AI

• Mission-driven: Help redefine what health means for millions through science and empathy.
• Science-led: Work alongside world-class scientists, clinicians, and technologists.
• Purpose-built: Where deep research meets beautiful, scalable product experiences.
• Category-creating: Help shape the future of precision health in hospitality, consumer health, and beyond.

IDR is hiring for a 6 Month Contract to Hire Technical Product Owner
Join a leading organization in the data technology sector, where innovation and agility drive success. This fully remote role offers the opportunity to influence key data engineering initiatives, collaborating across diverse teams to deliver impactful digital products. If you're passionate about data solutions, thrive in fast-paced environments, and possess a strong technical acumen, this is your chance to make a difference and grow your career.

Position Overview for the Technical Product Owner:
• Act as a pivotal link between Data Engineering teams and business stakeholders to facilitate successful technology delivery across digital products
• Manage and prioritize data engineering product backlog, ensuring alignment with organizational objectives
• Author user stories and acceptance criteria, leading refinement sessions and sprint planning
• Lead Agile ceremonies including daily standups, sprint reviews, and retrospectives to ensure smooth delivery
• Utilize data and AI tools to analyze issues, optimize workflows, and maintain high quality in product artifacts

Requirements for the Technical Product Owner:
• Proven experience in stakeholder interaction and managing product backlogs in an Agile environment
• Strong documentation skills and the ability to communicate complex technical requirements effectively
• Proficiency with SQL, data engineering processes, and related technologies such as Azure SQL, Data Factory, SSIS, and Azure Data Lake
• Familiarity with Microsoft tech stack and data delivery tools is highly preferred
• Solid understanding of data engineering concepts and successful delivery of technical products

What's in it for you?
• Opportunity to work remotely with flexible hours, supporting a dynamic team that values innovation and autonomy
• Competitive pay rate of $60-68/hr, leading to an annualized salary of approximately $135,000 + 10% STIP
• Be part of a company with a strong focus on data-driven solutions and cutting-edge technology adoption
• Gain hands-on experience with AI-driven processes and advanced data engineering tools

Why IDR?
• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing Client and Talent Award winner 12 years in a row.
REMOTE

Machine Learning Engineer | Python | Pytorch | Distributed Training | Optimisation | GPU | Hybrid, San Jose, CA

Title: Machine Learning Engineer

Location: San Jose, CA

Responsibilities:

• Productize and optimize models from Research into reliable, performant, and cost-efficient services with clear SLOs (latency, availability, cost).
• Scale training across nodes/GPUs (DDP/FSDP/ZeRO, pipeline/tensor parallelism) and own throughput/time-to-train using profiling and optimization.
• Implement model-efficiency techniques (quantization, distillation, pruning, KV-cache, Flash Attention) for training and inference without materially degrading quality.
• Build and maintain model-serving systems (vLLM/Triton/TGI/ONNX/TensorRT/AITemplate) with batching, streaming, caching, and memory management.
• Integrate with vector/feature stores and data pipelines (FAISS/Milvus/Pinecone/pgvector; Parquet/Delta) as needed for production.
• Define and track performance and cost KPIs; run continuous improvement loops and capacity planning.
• Partner with ML Ops on CI/CD, telemetry/observability, model registries; partner with Scientists on reproducible handoffs and evaluations.

Educational Qualifications:

• Bachelors in computer science, Electrical/Computer Engineering, or a related field required; Master’s preferred (or equivalent industry experience).
• Strong systems/ML engineering with exposure to distributed training and inference optimization.

Industry Experience:

• 3–5 years in ML/AI engineering roles owning training and/or serving in production at scale.
• Demonstrated success delivering high-throughput, low-latency ML services with reliability and cost improvements.
• Experience collaborating across Research, Platform/Infra, Data, and Product functions.

Technical Skills:

• Familiarity with deep learning frameworks: PyTorch (primary), TensorFlow.
• Exposure to large model training techniques (DDP, FSDP, ZeRO, pipeline/tensor parallelism); distributed training experience a plus
• Optimization: experience profiling and optimizing code execution and model inference: (PTQ/QAT/AWQ/GPTQ), pruning, distillation, KV-cache optimization, Flash Attention
• Scalable serving: autoscaling, load balancing, streaming, batching, caching; collaboration with platform engineers.
• Data & storage: SQL/NoSQL, vector stores (FAISS/Milvus/Pinecone/pgvector), Parquet/Delta, object stores.
• Write performant, maintainable code
• Understanding of the full ML lifecycle: data collection, model training, deployment, inference, optimization, and evaluation.

Machine Learning Engineer | Python | Pytorch | Distributed Training | Optimisation | GPU | Hybrid, San Jose, CA

*Securian Financial Groups internal position title is Engineering Sr Analyst.

Position Summary:

Are you an experienced application developer passionate about creating impactful technology solutions? Securian Financial is seeking an Engineering Senior Analyst with 2-4 years of proven application development experience, specifically skilled in Java, Mainframe, and Informatica, to join our Life & Annuity Actuarial Systems Technology team. As a crucial member of our agile scrum team, you'll innovate, optimize data processing, and support critical actuarial systems, leveraging a diverse technology stack including AWS, Spring, SQL Server, and Oracle.

Responsibilities include but not limited to:

• Own critical business application support, promptly resolving complex production issues to ensure reliable and efficient operations.
• Drive modernization initiatives such as Application Rationalization and migration to AWS, significantly enhancing our systems' capabilities and performance.
• Become a subject matter expert in Individual Life and Annuity business processes, influencing strategic decisions and technical planning.
• Cultivate strong relationships with stakeholders and cross-functional teams, fostering collaboration and alignment.
• Lead and execute projects through detailed analysis, thoughtful design, robust development, rigorous testing, seamless integration, and successful implementation.
• Encourage innovation and creativity through a proactive test-and-learn approach, contributing actively to continuous improvement.

Qualifications:

• 2-5 years of proven professional experience in application development.
• Extensive experience (3+ years) in Java development, particularly using Spring and Spring Batch frameworks.
• Demonstrated ability to tackle and resolve complex technical challenges.
• Excellent communication and interpersonal skills, thriving in a collaborative team environment.
• Strong expertise in Mainframe systems and Informatica ETL tools.

Preferred Qualifications:

• Experience in system design and analysis.
• Expertise in Mainframe systems and Informatica ETL tools.
• Previous exposure to actuarial systems or financial services technology environments.

#LI-Hybrid **This position will have a hybrid working arrangement, working in-office for a minimum of 3 days a week.**

Securian Financial believes in hybrid work as an integral part of our culture. Associates get the benefit of working both virtually and in our offices. If you're in a commutable distance (90 minutes) you'll join us 3 days each week in our offices to collaborate and build relationships. Our policy allows flexibility for the reality of business and personal schedules.

The estimated base pay range for this job is:

Pay may vary depending on job-related factors and individual experience, skills, knowledge, etc. More information on base pay and incentive pay (if applicable) can be discussed with a member of the Securian Financial Talent Acquisition team.

Be you. With us. At Securian Financial, we understand that attracting top talent means offering more than just a job - it means providing a rewarding and fulfilling career. As a valued member of our high-performing team, we want you to connect with your work, your relationships and your community. Enjoy our comprehensive range of benefits designed to enhance your professional growth, well-being and work-life balance, including the advantages listed here:

Paid time off:

• We want you to take time off for what matters most to you. Our PTO program provides flexibility for associates to take meaningful time away from work to relax, recharge and spend time doing what's important to them. And Securian Financial rewards associates for their service by providing additional PTO the longer you stay at Securian.

• Leave programs: Securian's flexible leave programs allow time off from work for parental leave, caregiver leave for family members, bereavement and military leave.

• Holidays: Securian provides nine company paid holidays.

Company-funded pension plan and a 401(k) retirement plan: Share in the success of our company. Securian's 401(k) company contribution is tied to our performance up to 10 percent of eligible earnings, with a target of 5 percent. The amount is based on company results compared to goals related to earnings, sales and service.

Health insurance: From the first day of employment, associates and their eligible family members - including spouses, domestic partners and children - are eligible for medical, dental and vision coverage.

Volunteer time: We know the importance of community. Through company-sponsored events, volunteer paid time off, a dollar-for-dollar matching gift program and more, we encourage you to support organizations important to you.

Associate Resource Groups: Build connections, be yourself and develop meaningful relationships at work through associate-led ARGs. Dedicated groups focus on a variety of interests and affinities, including:

• Mental Wellness and Disability

• Pride at Securian Financial

• Securian Young Professionals Network

• Securian Multicultural Network

• Securian Women and Allies Network

• Servicemember Associate Resource Group

For more information regarding Securian's benefits, please review our Benefits page.

This information is not intended to explain all the provisions of coverage available under these plans. In all cases, the plan document dictates coverage and provisions.

Securian Financial Group, Inc. does not discriminate based on race, color, religion, national origin, sex, gender, gender identity, sexual orientation, age, marital or familial status, pregnancy, disability, genetic information, political affiliation, veteran status, status in regard to public assistance or any other protected status. If you are a job seeker with a disability and require an accommodation to apply for one of our jobs, please contact us by email at , by telephone (voice), or 711 (Relay/TTY).

To view our privacy statement click here

To view our legal statement click here

Readily Available Interim Customer Support Lead | VC-Backed B2B Healthtech SaaS | Boston (Hybrid)

The Client

This client is an AI-powered healthtech startup born out of a multi-year collaboration between leading academic medical centers and top-tier engineering institutions in Europe. This business has developed patented algorithms and a proprietary clinical database to help practitioners improve ultrasound screening accuracy, reduce diagnostic errors, and optimize care pathways for expectant mothers. With a clear mission to expand access to high-quality women's and children's health outcomes through technology, they are now scaling rapidly across the United States; partnering with major clinical networks and onboarding new health system clients at an accelerating pace.

The Role

This is an opportunity to own and build a support function at a company experiencing hypergrowth in the US market. Reporting to the Director of Operations, this role is for someone who sees a blank slate as an opportunity. The customer base is scaling rapidly and this position will be responsible for building the support function that grows with it. The right candidate will be hands-on, close to the product and customers before building out the systems, tooling, and team capable of sustaining growth without compromising the experience

Responsibilities

• Handle tickets and calls directly to build deep product knowledge and earn customer trust
• Design and implement the core support ticket infrastructure: SLAs, escalation paths, and cross-functional workflows with Engineering and Product
• Optimize the CRM/ticketing environment (automations, reporting, routing) and build out a self-serve knowledge base including FAQs and troubleshooting guides
• Serve as the voice of the customer, translating support patterns and user feedback into actionable product insights
• Define and track key operational KPIs and build automations to drive ongoing efficiency
• Champion team autonomy and maintain quality standards throughout a period of significant scale

What We Need to See (Essential)

• 3-5 years of B2B SaaS experience in Technical Support, Customer Support, or Operations
• Experience in implementing modern support/ticketing platforms (e.g. Zendesk, Pylon or similar)
• Proficiency in maintaining & utilizing ticketing CRMs
• Demonstrated ability to thrive in hypergrowth environments and build processes from zero
• Comfort working across time zones (specifically West Coast)
• Genuine alignment with the company's mission in women's and children's health

What We’d Like to See (Bonus)

• Experience in a healthcare or regulated SaaS environment
• Familiarity with building or scaling a support function at a Series A-C stage company
• Experience with CRM automation and reporting

Location: Hybrid

Package: $60-80 per hour

Duration: 4 months

Job Title: Director of Analytics & Insights (Amazon Agency)

Location: Milwaukee, WI

Alternate location: Or home based anywhere in the US

Industry: Ecommerce (Amazon Agency)

Channel: Mostly Amazon and

Direct Reports: Team of 5-6 Analysts

Visa: No sponsorship possible. Must have valid work authorization

Job ID: ZR_9557_JOB

Remote work policy: Full remote

Job Seniority: Executive Level, Middle Management Level

Company size: Medium (50-1000 ppl)

Company Ownership: Privately Owned

Industry(ies): Ecommerce, Consumer Goods,

Function(s): eCommerce,

Region(s): Arizona, Atlanta, Boston, Chicago, Cincinnati, Las Vegas, Los Angeles Area, New Orleans, NORTH AMERICA, USA, Dallas, California, Fort Lauderdale / West Palm Beach, Houston, Colorado, Connecticut, San Francisco Area, Florida, Miami, Georgia, Illinois, Louisiana, Massachusetts, Michigan, Minnesota, Nevada, New Jersey, New York City area, North Carolina, Ohio, Pennsylvania, Texas, Utah, Washington DC, Maryland, Delaware, Washington

Company Description

Our client is a well-established ecommerce services organization that supports brands in building and scaling their presence across major online marketplaces (Amazon and mostly). With a long-standing track record in digital commerce, the firm provides strategic and operational support spanning retail, media, creative and performance enablement. Its environment is collaborative, entrepreneurial and data-driven, with a strong emphasis on translating complexity into clear business value.

Objective of the Role

Our client is seeking a Director of Analytics & Insights to lead the strategic development of its measurement and insights capability. This individual will define how performance is measured, interpreted and communicated across client engagements, with a particular focus on ecommerce, digital advertising effectiveness and broader brand growth.

The role is designed for a senior leader who can combine technical depth with business judgment. The successful candidate will establish a clear vision for analytics and reporting, strengthen the quality of insight generation across the organization, and help create scalable frameworks that enable client teams to translate data into action. This position will also play an important role in shaping how advanced tools, automation and artificial intelligence support a modern analytics function.

Ideal Profile

The ideal candidate will bring a strong background in ecommerce analytics, digital advertising measurement and commercial insight generation, ideally gained within a brand-led environment, an agency, or a similarly complex client-facing business. A deep understanding of marketplace ecosystems is essential, particularly in relation to Amazon advertising, Amazon Marketing Cloud, omnichannel measurement and upper-funnel media effectiveness.

This person should be equally credible in technical and executive settings: capable of engaging with analysts, data partners and technical teams while also presenting clear, actionable conclusions to senior leadership. The right profile will combine strategic thinking, intellectual curiosity, sound judgment and the ability to bring structure to an evolving function.

Responsibilities

• Define and advance the analytics and insights vision for the organization.
• Establish scalable measurement frameworks covering retail performance, advertising effectiveness, brand growth and operational health.
• Lead and develop the analytics team, strengthening capabilities, role clarity and professional growth.
• Create clear standards for reporting, dashboards and insight delivery across client accounts.
• Improve the quality of interpretation by ensuring data is translated into commercial recommendations and action plans.
• Serve as a subject matter expert on advanced ecommerce measurement, including Amazon Marketing Cloud and omnichannel analytics.
• Partner with internal technology and engineering teams to improve data infrastructure, automation and reporting efficiency.
• Evaluate the current operating model and clarify ownership between analytics, reporting and client-facing teams.
• Support the development of advanced analyses that go beyond standard dashboard reporting and provide deeper strategic value.
• Ensure analytical output remains relevant, accurate, decision-oriented and aligned with the evolving needs of clients and the business.

Requirements

• Significant experience in analytics and insights leadership, including team management.
• Strong expertise in digital advertising measurement and ecommerce performance analysis.
• Demonstrated knowledge of Amazon advertising tools, metrics and measurement methodologies, including Amazon Marketing Cloud.
• Familiarity with omnichannel measurement, customer journey analysis and upper-funnel media evaluation.
• Advanced capability in SQL and experience with business intelligence and visualization platforms such as Tableau, Looker or similar tools.
• Working knowledge of statistical or analytical tools such as Python, R or equivalent.
• Ability to design measurement frameworks that connect media investment to broader business outcomes.
• Strong communication skills, with the ability to simplify complex analysis for non-technical audiences.
• Experience operating in a fast-paced, evolving environment with multiple stakeholders.
• Bachelor's degree required; an advanced degree is advantageous.