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Sales Representative - Packaging Solutions
Req No.
2025-5502
Category
Sales
Location
US-IL-Bartonville
Type
Regular Full-Time
Union or Non-Union
Non-Union
Division
Packaging
Company
Altorfer Inc
Working Hours/Days
Monday through Friday, typically 7:00 AM to 4:00 PM. This is a salaried, exempt position and may require additional hours based on business needs.
Overview
We are seeking a driven and technically minded Sales Representative - Packaging Solutions to lead the growth of our premium power rental refurbishment packages, custom-engineered solutions, and controls upgrades. Supporting the Caterpillar Dealer Power Rental network nationwide, this role is responsible for developing trusted relationships and delivering value-added solutions that enhance performance, extend equipment life, and meet evolving customer needs. You'll collaborate with engineering, operations, and product support teams to position our packaged offerings as the go-to choice for rental fleet optimization across the U.S. If you excel at consultative selling and have a passion for power systems, this is a unique opportunity to make a nationwide impact.
Basic Duties
- Develop and grow sales of power rental refurbishment packages, custom generator solutions, and controls upgrade offerings across the Caterpillar Power Rental network nationwide.
- Serve as the primary point of contact for rental dealers, collaborating closely to understand needs, propose solutions, and close sales.
- Conduct site visits, fleet evaluations, and technical discovery to identify opportunities for equipment upgrades, repackaging, or performance enhancements.
- Work cross-functionally with engineering, operations, and product support teams to scope projects, develop proposals, and ensure accurate execution of customer requirements.
- Prepare and present technical sales proposals, pricing, and project timelines tailored to customer objectives.
- Track and manage the full sales cycle, from lead generation through post-sale support and follow-up.
- Maintain up-to-date knowledge of packaging standards, emissions regulations, control technologies, and Caterpillar product developments.
- Represent the company at industry events, customer meetings, and internal business reviews to promote packaging capabilities and strengthen customer relationships.
- Provide input on market trends, customer feedback, and competitive positioning to help guide product development and strategic direction.
Qualifications
- 3+ years of experience in technical sales, preferably in power generation, rental equipment, or industrial solutions.
- Knowledge of generator sets, control systems, and power packaging is strongly preferred.
- Familiarity with Caterpillar power products and the power rental industry is a plus.
- Proven ability to build relationships and close consultative sales in a fast-paced, mission-critical environment.
- Strong communication, presentation, and negotiation skills.
- Self-motivated and goal-oriented, with the ability to manage a wide geographic territory and travel as needed.
- Experience working with cross-functional teams including engineering, operations, and service support.
- Proficient in Microsoft Office; CRM experience is a plus.
- Bachelor's degree in business, engineering, or related field preferred; equivalent experience considered.
- Must possess a valid driver's license with clean driving record. This includes no more than 2 minor violations within the past 3 years and no major violations within the past 5 years (Motor Vehicle Report will be performed on final candidate).
- Some out of state travel will be required.
Altorfer Inc. offers an industry leading compensation and benefit package:
- Health, Dental, Vision, Disability, and Life Insurance
- 401(k)
- Paid Holidays
- Paid Parental Leave and Funeral Leave
- Paid Time Off: Prorated 80 hours of PTO + 1 Floating Holiday
- Education Assistance
- Personal Tool Insurance, and Safety Equipment Reimbursement
- Voluntary Benefits: Supplemental Insurance, Accident, Critical and Hospital Indemnity Insurance, Legal Assistance and Identity & Fraud Protection
Payrate: $75,000 - $100,000 annually including the commission
Posted Min
USD $75,000.00/Yr.
Posted Max
USD $100,000.00/Yr.
Physical Requirements/Working Conditions
Primarily works in an office environment with moderate noise levels. Physical requirements may include speaking, listening, writing, typing, sitting for extended periods t a desk or in a vehicle driving. Occasionally required to walk or stand for short durations. May need to move throughout the facility for meetings, supply inventory checks, or other office-related tasks. Occasionally required to stand, walk, reach, or lift light objects (up to 20-25 lbs). Must be flexible to work varying schedules and hours as needed. Travel is required. The physical demands described above are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Why Work for Altorfer?
At Altorfer, our iron is just the beginning. Our people make our company successful, and we would not be who we are without them. As a third generation, family-owned company created in 1957, we bring our values into how we do business. Everyone from technicians, sales representatives, administrative professionals, or somewhere in between is part of the "A-Team" and is critical to our success. Here at Altorfer, we have over 35 locations and 1300 employees with long tenure for you to learn from. We have a collaborative, family valued culture, with a great reputation in the industry. A company that offers competitive pay, excellent benefits, and a remarkable team of people to work with.
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Fundada en 1985, ATS es una empresa con presencia en los Estados Unidos, México y el Reino Unido. Somos profesionales en mantenimiento industrial y hacemos que las fábricas funcionen mejor.
Principal Duties/Responsibilities:
- Partners with business subject-matter experts to translate business requirements into technical solutions
- Partners with Software engineers to translate business requirements into a technical requirements and solutions
- Partners with solution architects to provide a scalable and adaptable architectural solution
- Seamlessly integrates business and service strategy into enterprise architecture roadmap
- Promotes the use of a shared infrastructure and application roadmap to reduce costs and improve how information flows
- Prepares Business Process Model and Notation for as-is and to-be analysis
- Identifies opportunities to define/follow standard operating procedures
- Coordinates project efficiency and resources
- Manages process changes and effectively communicates with leadership status
- Applies knowledge of business process modelling notations (BPMN, EPC, BPEL) to documenting processes
- Performs data analysis utilizing SQL and other tools as necessary
- Facilitates requirements prioritization based on business value
Knowledge, Skills, Abilities (KSAs), & Competencies:
Essential KSAs:
- Bachelor's degree in computer science management information systems, engineering or related field and three to five years of experience; or equivalent combination of both
- Ability to interpret business and technical documents
- Intermediate understanding of enterprise architecture and its organizational impact
- Ability to create compelling business cases with accurate cost and effort estimations
- Ability to quickly troubleshoot problems that may arise in work products
- Ability to work independently and effectively
- Ability to work on multiple tasks at any one time while maintaining high quality standards
Desirable KSAs:
- Experience with RUP, Agile, Scrum, or TDD preferred
- Excellent written and verbal communication skills
- Intermediate understanding of information risk and enterprise architecture standards
- Intermediate understanding of various software development lifecycles
- Excellent software engineering skills ensuring sound technical solutions
Competencies:
- Personal Discipline
- Communications
- Customer Focus
Physical Demands and Working Conditions:
While performing the duties of this job, the employee is regularly required to stand; walk; use hands/fingers to handle, or feel; reach with hands and arms; stoop, kneel, crouch; and talk or hear. The employee is also required to use a telephone with headset for verbal troubleshooting, frequent use of a standard keyboard and computer to document calls in a ticketing system, and occasional use of other office equipment. The employee must occasionally lift and/or move more than 30 pounds. The employee is occasionally required to sit for long periods and use close and color vision. Work is typically performed in a moderately noisy business office.
ATS believes in fair and equitable pay. Please note that actual salaries may vary within the range, or be above or below the range, based on factors including, but not limited to, education, training, experience, professional achievement, business need, and location. We also offer market leading benefit programs including Medical, Dental and Vision plans, PTO, a 401k retirement plans with employer matching, tuition reimbursement, and more.
Pay Range$93,609.08—$119,717.75 USDATS is committed to providing equal employment opportunities in all aspects of employment to all applicants and employees without regard to age, color, race, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, disability, veteran status, genetic information, or other legally protected status. Review the privacy policy here.
ATS se compromete a brindar igualdad de oportunidades de empleo en todos los aspectos del empleo a todos los solicitantes y empleados, independientemente de su edad, color, raza, religión, sexo (incluido el embarazo, identidad de género y orientación sexual), origen nacional, discapacidad, estatus de veterano, información genética u otro estatus legalmente protegido. Revisión de la política de privacidad aquí here.
PDN-a14fac71-8a9f-44f7-b380-b460243581d2
Fundada en 1985, ATS es una empresa con presencia en los Estados Unidos, México y el Reino Unido. Somos profesionales en mantenimiento industrial y hacemos que las fábricas funcionen mejor.
Principal Duties/Responsibilities:
* Identifies magnitude of error sources contributing to uncertainty of results through root cause analysis to determine reliability of measurement process in quantitative terms
* Redesigns or adjusts measurement capability to minimize errors
* Develops and/or validates calibration methods, techniques, and procedures based on principles of measurement science, technical analysis of measurement problems, and accuracy and precision requirements
* Creates documentation and reporting to adhere to national and/or international testing standards, including ISO17025
* Provides leadership, direction and technical guidance to calibration specialists, technicians and administrative staff
* Provides high-level technical expertise, oversight and project management support for the operations of the Standards Laboratory, Measuring & Test Equipment (M&TE) related services, and Quality Assurance (QA) requirements for internal and external customers
Knowledge, Skills, Abilities, & Behaviors Required:
* Bachelor's degree in Engineering, Physics, or related field and five years metrology, engineering or operation and maintenance experience; or equivalent combination of education and experience
* At least five years previous experience working in an industry related to calibration and/or M&TE
* Experience performing data collection and calculations for measurement uncertainties
* Expert knowledge in areas of metrology, including Flow, Electrical, Dimensional, and Physical
* Ability to formulate policies and procedures relevant to program areas based on information of a conceptual nature from varied and complex sources
* Demonstrated success gaining an internationally recognized accreditation in calibration and/or testing, including ISO17025, Z540
Physical Demands and Working Conditions:
While performing the duties of this job, the employee is regularly required to stand; walk; use hands/fingers to handle, or feel; reach with hands and arms; climb, ascend/descend or balance to heights that may require a ladder or lift; stoop, kneel, crouch, or crawl in confined spaces; and talk or hear. The employee is occasionally required to sit. The employee must occasionally lift and/or move more than 50 pounds. The employee is regularly required to use close vision and color vision. The employee is occasionally exposed to outside weather conditions and risk of electrical shock. Work is typically performed in a factory environment and is usually very loud. In the factory environment, the employee may be exposed to hazardous materials and/or greasy or slippery factory floors.
ATS believes in fair and equitable pay. Please note that actual salaries may vary within the range, or be above or below the range, based on factors including, but not limited to, education, training, experience, professional achievement, business need, and location. We also offer market leading benefit programs including Medical, Dental and Vision plans, PTO, a 401k retirement plans with employer matching, tuition reimbursement, and more.
Pay Range$93,609.08—$119,717.75 USDATS is committed to providing equal employment opportunities in all aspects of employment to all applicants and employees without regard to age, color, race, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, disability, veteran status, genetic information, or other legally protected status. Review the privacy policy here.
ATS se compromete a brindar igualdad de oportunidades de empleo en todos los aspectos del empleo a todos los solicitantes y empleados, independientemente de su edad, color, raza, religión, sexo (incluido el embarazo, identidad de género y orientación sexual), origen nacional, discapacidad, estatus de veterano, información genética u otro estatus legalmente protegido. Revisión de la política de privacidad aquí here.
PDN-a14fac72-3 eaf4252bdcb
Job Title: 3D Printing Technician
Location: Mossville, IL
Contract duration: 12 month contract with potential for extension or conversion
Job Summary
We are seeking a hands-on 3D Printing Technician to support daily production across SLS, SLA, LPBF, FDM, and DLS platforms. This role offers technical variety, daily problem-solving, and the opportunity to directly influence part quality, repeatability, and throughput in a dynamic, safety-focused engineering environment. You will work side-by-side with our engineering team to interpret build intent, execute precise machine turnovers, drive reliable post-processing, and continuously improve processes and workflow.
Position’s Contributions to Work Group:
- Prepare, start, and monitor additive manufacturing builds across multiple technologies. (e.g., SLS, LPBF, FDM, SLA, and DLS)
- Post process/finish parts and perform visual inspections against drawings/routers; identify common defects and document findings
- Package parts per site standards; protect, label, and hand off to shipping.
- Perform basic maintenance on equipment and escalate as needed.
- Maintain 5S; manage materials with correct labeling and storage.
- Communicate status/risks early; collaborate with engineers on root cause & prevention.
Qualifications:
Preferred
- Manufacturing or additive experience (professional or maker/hobbyist).
- Finishing/body work.
- Post processing/assembly
Physical Requirements
- Stand/sit for extended periods; perform repetitive operations.
- Lift up to 35 lbs.
- Close visual acuity for small parts/defects.
Education & Experience Required:
- Years of experience: 3-5 years – not necessarily relevant experience; any work exp
- Degree requirement: High School Diploma
- Do you accept internships as job experience: Yes
- Are there past or additional job titles or roles that would provide comparable background to this role: Any Technician role
Top 3 Skills
- Detail Oriented
- Time Management
- Mechanical Aptitude
Additional Technical Skills
(Desired)
- Familiar with Microsoft office suite
Soft Skills
(Desired)
- Any experience with assembly or finishing
Screening questions:
Do you now or in the future require sponsorship (e.g. H-1B)? Y/N
EEO and ADA Statement:
Consulting Solutions and its family of companies is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
If you are a person with a disability needing assistance with the application or at any point in the hiring process, please contact us at:
Thillens does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor.
Description: We are one of the largest independently owned armored transportation and cash-logistics companies in the Midwest, operating multiple branches across Illinois and Wisconsin
- and we're growing fast.
The Assistant Branch Manager Trainee role is a paid leadership-track position designed to develop future Assistant Branch Managers and Branch Managers in a secure, regulated environment.
An idea applicant.
will have a valid FOID card.
If this is you, please look at our other requirements and apply today.
You will begin with hands-on operational experience and progress into structured leadership training.
Assistant Branch Manager Trainee Training Training is based in the Chicago area (company headquarters) and provides full exposure to route operations and branch leadership.
Phase 1
- Route & Operations ( 60 days): • Route operations, safety, procedures, and customer service Phase 2
- Office & Leadership (90-120 days): • Training with a Senior Branch Manager • Scheduling, employee supervision, compliance, and performance management After training, you will be placed in a home branch based on business needs and performance.
Assistant Branch Manager Trainee Pay & Benefits • Assistant Manager Trainee: $22.00
- $26.00 per hour bonus • Assistant Branch Manager: $50,000
- $60,000 bonus • Branch Manager: $60,000
- $85,000 bonus (Pay is based on experience and performance; bonuses are discretionary.) Benefits include: • Medical PPO & HSA plans • AFLAC supplemental benefits • Paid vacation • Employee referral bonuses • Annual firearm training • $1,000 sign-on bonus (paid after one year of service) • Strong, team-oriented culture • Promotion from within strongly encouraged Assistant Branch Manager Trainee Responsibilities & Qualifications • Support armored route operations • Learn branch scheduling, staffing, and compliance • Assist with training and mentoring employees • Support safety, security, and performance standards • Reliable, professional, and detail-oriented • Comfortable working in a regulated, fast-paced environment Assistant Branch Manager Trainee Requirements • At least 21 years of age • Valid driver's license and clean driving record • Ability to pass background checks and DOT requirements • Ability to lift 50 lbs or more Highschool/GED completed Licensing Requirements: • Illinois: Ability to obtain and maintain a valid FOID card • Wisconsin: Ability to obtain 108 Security Permit (DSPS) Security or firearm experience is helpful, but not required
- training is provided.
Why Join Us • Clear leadership career path • Structured training and mentorship • Stable, growing company • Opportunity to manage and lead a branch Ready to Apply? If you're looking for a long-term leadership opportunity with a growing regional company, apply today.
Position Requirements: Full-Time/Part-Time: Full-Time About the Organization: Position: Assistant Manager Trainee Exempt/Non-Exempt: Non-Exempt About the Organization: PIa27e5-
*At Securian Financial the internal position title is Data Science Sr Analyst or Data Science Consultant. The title and salary will be determined based on experience and applied skills.*
Summary
As an Operational Support Data Scientist at Securian Financial, you will bridge advanced analytics and day-to-day business operations by designing, deploying, monitoring, and continuously improving AI-driven solutions that support enterprise processes.
This role focuses on supporting reliable, scalable, and explainable AI solutions that enhance operational efficiency, decision support, customer experience, and risk management across Digital, Marketing, Sales, and Servicing functions.
You will operate at the intersection of data science, MLOps, and the business - ensuring models are maintained, enhanced, monitored, and aligned with Securian's Enterprise Data Strategy Vision and Operating Principles.
Responsibilities include but are not limited to:
AI Solution Development & Deployment
Work with business teams to enhance existing solutions to enhance and optimize existing AI/ML solutions.
Deploy and manage solutions using cloud-native tools (e.g., AWS SageMaker).
Operational Model Support & Optimization
Monitor model performance, data drift, and operational KPIs.
Troubleshoot production issues and continuously enhance and optimize models for performance, stability, and cost efficiency.
Establish measurement frameworks to quantify operational impact of deployed solutions.
Data Engineering & Analytical Execution
Transform structured, semi-structured, and unstructured data into actionable features and insights.
Perform exploratory analysis and visualization to identify operational improvement opportunities.
Collaborate with engineering teams to productionize data solutions.
Stakeholder Engagement & Explainability
Partner with cross-functional operational stakeholders to understand business workflows and translate them into AI-enabled solutions.
Communicate complex AI methodologies and results clearly to technical and non-technical audiences.
Ensure model transparency, explainability, fairness, and ethical AI application in alignment with enterprise governance standards.
Required Qualifications
Demonstrated experience developing, deploying, or supporting production AI/ML models in cloud environments.
Strong proficiency in Python and experience with tools such as AWS SageMaker and GitHub.
Experience building operationalized data science solutions (not just prototypes).
Strong understanding of statistical modeling, machine learning algorithms, and model validation techniques.
Ability to clearly explain technical concepts, model outputs, and operational trade-offs to stakeholders.
Strong ethical judgment with a commitment to responsible and unbiased AI development.
Preferred Qualifications
2+ years of hands-on experience in data science, applied AI, or machine learning.
Experience supporting AI solutions in operational or production environments.
Familiarity with MLOps practices, model governance frameworks, and automation tooling.
Experience working in regulated industries (financial services preferred).
#LI-hybrid **This position will be in a hybrid working arrangement.**
Securian Financial believes in hybrid work as an integral part of our culture. Associates get the benefit of working both virtually and in our offices. If you're in a commutable distance (90 minutes) you'll join us 3 days each week in our offices to collaborate and build relationships. Our policy allows flexibility for the reality of business and personal schedules.
The estimated base pay range for this job is:
$72,000.00 - $134,000.00Pay may vary depending on job-related factors and individual experience, skills, knowledge, etc. More information on base pay and incentive pay (if applicable) can be discussed with a member of the Securian Financial Talent Acquisition team.
Be you. With us. At Securian Financial, we understand that attracting top talent means offering more than just a job - it means providing a rewarding and fulfilling career. As a valued member of our high-performing team, we want you to connect with your work, your relationships and your community. Enjoy our comprehensive range of benefits designed to enhance your professional growth, well-being and work-life balance, including the advantages listed here:
Paid time off:
We want you to take time off for what matters most to you. Our PTO program provides flexibility for associates to take meaningful time away from work to relax, recharge and spend time doing what's important to them. And Securian Financial rewards associates for their service by providing additional PTO the longer you stay at Securian.
Leave programs: Securian's flexible leave programs allow time off from work for parental leave, caregiver leave for family members, bereavement and military leave.
Holidays: Securian provides nine company paid holidays.
Company-funded pension plan and a 401(k) retirement plan: Share in the success of our company. Securian's 401(k) company contribution is tied to our performance up to 10 percent of eligible earnings, with a target of 5 percent. The amount is based on company results compared to goals related to earnings, sales and service.
Health insurance: From the first day of employment, associates and their eligible family members - including spouses, domestic partners and children - are eligible for medical, dental and vision coverage.
Volunteer time: We know the importance of community. Through company-sponsored events, volunteer paid time off, a dollar-for-dollar matching gift program and more, we encourage you to support organizations important to you.
Associate Resource Groups: Build connections, be yourself and develop meaningful relationships at work through associate-led ARGs. Dedicated groups focus on a variety of interests and affinities, including:
Mental Wellness and Disability
Pride at Securian Financial
Securian Young Professionals Network
Securian Multicultural Network
Securian Women and Allies Network
Servicemember Associate Resource Group
For more information regarding Securian's benefits, please review our Benefits page.
This information is not intended to explain all the provisions of coverage available under these plans. In all cases, the plan document dictates coverage and provisions.
Securian Financial Group, Inc. does not discriminate based on race, color, religion, national origin, sex, gender, gender identity, sexual orientation, age, marital or familial status, pregnancy, disability, genetic information, political affiliation, veteran status, status in regard to public assistance or any other protected status. If you are a job seeker with a disability and require an accommodation to apply for one of our jobs, please contact us by email at , by telephone (voice), or 711 (Relay/TTY).
To view our privacy statement click here
To view our legal statement click here
Remote working/work at home options are available for this role.
Citizen, U.Person, or Immigration Status Requirements:
S. government issued security clearance is required. S. citizens are eligible for a security clearance Security Clearance Type:
Secret Security Clearance Status:
Active and existing security clearance required after day 1
At Raytheon, the foundation of everything we do is rooted in our values and a higher calling – to help our nation and allies defend freedoms and deter aggression. We bring the strength of more than 100 years of experience and renowned engineering expertise to meet the needs of today’s mission and stay ahead of tomorrow’s threat. The Advanced Airborne RF Sensors department within the Space and Airborne Systems Engineering and Test Capability (SE&TC) Center is seeking a Systems Engineer to join our team in North Texas. As a Systems Engineer, you will play a critical role in the integration, testing, and verification of advanced hardware and software systems. You will ensure our products meet customer requirements and perform to expectations, from initial development through deployment and post-deployment support. This dynamic role offers the opportunity to collaborate across disciplines, solve complex challenges, and contribute to cutting-edge aerospace and defense technologies. Collaborate with hardware and software teams to develop test procedures and
Perform calibration and operation of phased array antennas within a laboratory test‑range environment.
Support testing, validation, and integration activities for phased array antenna systems, RF sensor, and EW systems.
Conduct modeling, simulation, and analysis to evaluate ES/EA system performance and inform design decisions.
Create and execute test plans and procedures, evaluate system functions and interfaces, and verify system requirements in preparation for final system sell-off to the customer.
Support production, system deployment, and post-deployment activities, ensuring product performance and reliability.
Collaborate across hardware and software disciplines to identify and implement solutions to complex system challenges.
Engage in Digital Transformation (DTx) efforts, leveraging methods and enabling technologies such as Model-Based Systems Engineering (MBSE) and Agile product development practices.
Work alongside teams of engineers to support integration and testing efforts, ensuring seamless functionality of system components.
Utilize laboratory equipment, including power supplies, oscilloscopes, and digital voltmeters.
Test event support activity may require travel which is not expected to exceed 20%.
Typically requires a Bachelor’s in Science, Technology, Engineering, or Mathematics (STEM preferred) and a minimum of 5 years of EW/Radar systems design and requirements engineering experience.
Modeling and simulation for Electronic Warfare (EW) or radar systems.
Advanced degree in Science, Technology, Engineering or Mathematics (STEM preferred).
Model Based Systems Engineering (Cameo Enterprise Architecture (SysML specifically), digital thread concepts, digital engineering, MBSE with DevSecOps).
Matlab/Simulink, DOORS, DNG, Cameo, Jira, and Confluence.
Our values drive our actions, behaviors, and performance with a vision for a safer, more connected world. Relocation Eligible – relocation assistance available for this position
As part of our commitment to maintaining a secure hiring process, candidates may be asked to attend select steps of the interview process in-person at one of our office locations, regardless of whether the role is designated as on-site, hybrid or remote.
RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate’s work experience, location, education/training, and key skills.
Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement.
Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company’s performance.
S. territory, the appropriate pay structure and benefits will apply.
RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans’ Readjustment Assistance Act.
Privacy Policy and Terms:
Click on this link to read the Policy and Terms
Remote working/work at home options are available for this role.
Chicago, IL (Hybrid)
The American Medical Association (AMA) is the nation's largest professional Association of physicians and a non-profit organization. We are a unifying voice and powerful ally for America's physicians, the patients they care for, and the promise of a healthier nation. To be part of the AMA is to be part of our Mission to promote the art and science of medicine and the betterment of public health.
At AMA, our mission to improve the health of the nation
starts with our people. We foster an inclusive, people-first culture where
every employee is empowered to perform at their best. Together, we advance
meaningful change in health care and the communities we serve.
We encourage and support professional development for our employees, and we are dedicated to social responsibility. We invite you to learn more about us and we look forward to getting to know you.
We have an opportunity at our corporate offices in Chicago for a Sr. Manager Customer Success on our Marketing and Membership Experience team. This is a hybrid position reporting into our Chicago, IL office, requiring 2 days a week in the office.
This role manages the post-sale customer experience for group
membership institutions using MMX educational product. Responsible for
maximizing enablement, retention and ROI, while positioning Customer Success as
a differentiating attribute of AMA's educational products and brand. This role
oversees a team of Customer Success Managers, builds scalable systems to drive
engagement and institutional growth, and partners across internal teams to
deliver best-in-class customer experiences.
RESPONSIBILITIES:
Customer Success Framework and Operations
- Develop and continuously refine the Customer Success Playbook, including onboarding arc, product user training materials, communication templates, and outcome-aligned product guidance.
- Align service models to account segments and growth opportunities to optimize customer engagement.
- Assign accounts to Customer Success Managers based on account segment, product scope, and resource capacity.
- Identify and implement opportunities to streamline, digitize, and automate customer engagement with MMX education products to create efficiencies and evolve customer interactions within the learning environment.
- Develop business cases to integrate or invest in technologies that support customer scale.
- Coordinate cross-functional collaboration to enhance the post-sale customer journey.
- Identify and monitor key ROI metrics internally and on behalf of subscribers.
Customer Engagement Oversight
- Establish and operationalize a system for gathering and applying customer feedback across the engagement lifecycle.
- Determine frequency, audience, distribution channel and approach for applying results and sharing findings with relevant stakeholders.
- Partner with the Content and Communication team to cultivate customer advocates and produce targeted engagement materials.
- Collaborate with Product Ops team to address usability issues, including login friction and system administration challenges.
- Facilitate advisory groups with key customers and stakeholders to inform product evolution and deepen engagement.
- Coach Customer Success Managers to proactively manage retention, analyze account risk, and execute data-driven retention plans.
Staff Development & Management
- Provide ongoing leadership, training and development, ongoing feedback, support and counsel. Develop individual performance goals and accountabilities.
- Analyze capacity and align resources to support team and individual goals.
- Recruit and train staff, developing strong expertise in product attributes, customer insights, and communication. Ensure team mastery of all core MMX education products.
May include other responsibilities as assigned
REQUIREMENTS:
- Analytical, goal-oriented, and creative with excellent communication skills (written and verbal) and ability to excel in a matrixed environment.
- Bachelor's degree in business, communications, healthcare administration or related field required, Master's degree preferred.
- 7+ years of account management and customer relationship experience with segmented customers across multiple products required.
- 3+ years of people management experience required.
- Previous experience managing customers in a healthcare-related context preferred.
- Proven critical thinking skills with ability to identify and address root causes of recurring issues. Success in facilitating strong customer relationships and resolving issues to retain customers and increase loyalty.
- Proven ability to organize and prioritize while managing multiple projects/programs simultaneously in fast paced environment.
- Strong external presence to communicate with customers and stakeholders.
- Familiarity with learning management systems, online education programs, and accreditation standards strongly preferred, particularly in a medical setting.
- Some travel is required.
This role is an exempt position, and the salary range for this position is $102,816- $136,017. This is the lowest to highest salary we believe we would pay for this role at the time of this posting. An employee's pay within the salary range will be determined by a variety of factors including but not limited to business consideration and geographical location, as well as candidate qualifications, such as skills, education, and experience. Employees are also eligible to participate in an incentive plan. To learn more about the American Medical Association's benefits offerings, please click here.
The American Medical Association is located at 330 N. Wabash Avenue, Chicago, IL 60611 and is convenient to all public transportation in Chicago.
We are an equal opportunity employer, committed to diversity in our workforce. All qualified applicants will receive consideration for employment. As an EOE/AA employer, the American Medical Association will not discriminate in its employment practices due to an applicant's race, color, religion, sex, age, national origin, sexual orientation, gender identity and veteran or disability status.
THE AMA IS COMMITTED TO IMPROVING THE HEALTH OF THE NATION
Apply NowShare Save JobRemote working/work at home options are available for this role.
Date Posted:
2026-02-27Country:
United States of AmericaLocation:
US-AZ-TUCSON-M10 ~ 3360 E Hemisphere Loop ~ BLDG M10Position Role Type:
OnsiteU.S. Citizen, U.S. Person, or Immigration Status Requirements:
The ability to obtain and maintain a U.S. government issued security clearance is required. U.S. citizenship is required, as only U.S. citizens are eligible for a security clearanceSecurity Clearance Type:
DoD Clearance: SecretSecurity Clearance Status:
Active and existing security clearance required after day 1At Raytheon, the foundation of everything we do is rooted in our values and a higher calling – to help our nation and allies defend freedoms and deter aggression. We bring the strength of more than 100 years of experience and renowned engineering expertise to meet the needs of today’s mission and stay ahead of tomorrow’s threat. Our team solves tough, meaningful problems that create a safer, more secure world.
This is a Program direct-support position and requires a technical understanding of piece part electronic components and their assembly level applications. This candidate will transition into a key leadership position in the supporting program Obsolescence Integrated Product Team and will drive issue resolution for situations involving obsolescence.
The selected candidate will perform and/or assist in the performance of Parts Engineering, Components Engineering or Applications Engineering tasks supporting programs in the Proposal, System Design Description, Low Rate Initial Production, Production and Support phases. Position will require day to day interface with Designers, Contracts, Estimating, Supply Chain, Program Management, and other disciplines.
This position is an onsite role, located in Tucson, AZ.
What You Will Do:
- Understand and/or generate a program statement of work (SOW) and other defined customer component application requirements.
- Develop and/or sustain a proactive Obsolescence Management process to deliver cost saving obsolescence mitigation strategies and solutions.
- Drive resolution through support or execution of lifetime buys, selections of alternate parts, redesign efforts or other mitigation strategies and will facilitate and support contract negotiations, basis of estimates, and supplier statements of work for proposal efforts.
- Interact with Program and customer leadership on a regular basis to communicate status of mitigation strategies.
- Conduct trade study analysis help identify cost effective obsolescence driven cut in points for proposed unit redesigns.
Qualifications You Must Have:
- Typically requires a Bachelor’s in Science, Technology, Engineering, or Mathematics (STEM) and a minimum of 5 years of prior relevant experience with any combination of the following:
- Experience with proactive and reactive component obsolescence management methodologies.
- Experience with data collection, analysis, and presentation skills to adequately discuss system impact of component obsolescence issues.
- Experience with project management working with schedules, costs, and integration of stakeholder needs throughout the obsolescence process.
- Financial and Contract Management experience with proposals, BOE, EVMs, SOWs, CLINs and CDRLs.
- Experience with BOM (Bill of Material) development and management for developmental and production programs.
- Risk and Opportunity business case analysis experience supporting sustainment vs redesign cut in decisions.
Qualifications We Prefer:
- Master’s Degree in Electrical Engineering or other related science or engineering discipline
- Ability to navigate multiple complex processes and tools.
- Understanding of the application of technical theories and concepts as they apply to electronic components and the parts management field.
- Ability to read and interpret engineering drawings and hierarchy definition.
- Knowledge of component failure modes by commodity
- Knowledge of Component MIL drawings, standards, test specifications, and associated QPLs and QMLs
- Knowledge of component selection, screening, qualification, and derating for use in military, and aerospace flight applications
- Knowledge of analog design and analysis, general knowledge of digital circuitry and interfaces
- Excellent communication skills to interface with other Integrated Product Team members, including Electrical Engineering, Mechanical Engineering, Supply Chain Management, Quality, Operations, and Supplier Engineering.
- Capable of supporting regular customer interactions including but not limited to leadership engagements, responding to proposal requests and contract negotiations.
- Outstanding organizational, presentation and technical skills.
- Ability to multi-task and appropriately prioritize responsibilities.
- Willingness to support occasional travel.
What We Offer
Our values drive our actions, behaviors, and performance with a vision for a safer, more connected world. At RTX we value: Trust, Respect, Accountability, Collaboration, and Innovation.
This position offers relocation based on candidate eligibility.
Learn More & Apply Now!
This position requires a security clearance. DCSA Consolidated Adjudication Services (DCSA CAS), an agency of the Department of Defense, handles and adjudicates the security clearance process. More information about Security Clearances can be found on the US Department of State government website here:
As part of our commitment to maintaining a secure hiring process, candidates may be asked to attend select steps of the interview process in-person at one of our office locations, regardless of whether the role is designated as on-site, hybrid or remote.
The salary range for this role is 86,800 USD - 165,200 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate’s work experience, location, education/training, and key skills. Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement. Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company’s performance. This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply. RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window.RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans’ Readjustment Assistance Act.
Privacy Policy and Terms:
Click on this link to read the Policy and Terms
Remote working/work at home options are available for this role.
Date Posted:
2026-02-27Country:
United States of AmericaLocation:
US-AZ-TUCSON-M10 ~ 3360 E Hemisphere Loop ~ BLDG M10Position Role Type:
OnsiteU.S. Citizen, U.S. Person, or Immigration Status Requirements:
The ability to obtain and maintain a U.S. government issued security clearance is required. U.S. citizenship is required, as only U.S. citizens are eligible for a security clearanceSecurity Clearance Type:
DoD Clearance: SecretSecurity Clearance Status:
Active and existing security clearance required after day 1At Raytheon, the foundation of everything we do is rooted in our values and a higher calling – to help our nation and allies defend freedoms and deter aggression. We bring the strength of more than 100 years of experience and renowned engineering expertise to meet the needs of today’s mission and stay ahead of tomorrow’s threat. Our team solves tough, meaningful problems that create a safer, more secure world.
This is a Program direct-support position and requires a technical understanding of piece part electronic components and their assembly level applications. This candidate will transition into a key leadership position in the supporting program Obsolescence Integrated Product Team and will drive issue resolution for situations involving obsolescence.
The selected candidate will perform and/or assist in the performance of Parts Engineering, Components Engineering or Applications Engineering tasks supporting programs in the Proposal, System Design Description, Low Rate Initial Production, Production and Support phases. Position will require day to day interface with Designers, Contracts, Estimating, Supply Chain, Program Management, and other disciplines.
This position is an onsite role, located in Tucson, AZ.
What You Will Do:
- Understand and/or generate a program statement of work (SOW) and other defined customer component application requirements.
- Develop and/or sustain a proactive Obsolescence Management process to deliver cost saving obsolescence mitigation strategies and solutions.
- Drive resolution through support or execution of lifetime buys, selections of alternate parts, redesign efforts or other mitigation strategies and will facilitate and support contract negotiations, basis of estimates, and supplier statements of work for proposal efforts.
- Interact with Program and customer leadership on a regular basis to communicate status of mitigation strategies.
- Conduct trade study analysis help identify cost effective obsolescence driven cut in points for proposed unit redesigns.
Qualifications You Must Have:
- Typically requires a Bachelor’s in Science, Technology, Engineering, or Mathematics (STEM) and a minimum of 5 years of prior relevant experience with any combination of the following:
- Experience with proactive and reactive component obsolescence management methodologies.
- Experience with data collection, analysis, and presentation skills to adequately discuss system impact of component obsolescence issues.
- Experience with project management working with schedules, costs, and integration of stakeholder needs throughout the obsolescence process.
- Financial and Contract Management experience with proposals, BOE, EVMs, SOWs, CLINs and CDRLs.
- Experience with BOM (Bill of Material) development and management for developmental and production programs.
- Risk and Opportunity business case analysis experience supporting sustainment vs redesign cut in decisions.
Qualifications We Prefer:
- Master’s Degree in Electrical Engineering or other related science or engineering discipline
- Ability to navigate multiple complex processes and tools.
- Understanding of the application of technical theories and concepts as they apply to electronic components and the parts management field.
- Ability to read and interpret engineering drawings and hierarchy definition.
- Knowledge of component failure modes by commodity
- Knowledge of Component MIL drawings, standards, test specifications, and associated QPLs and QMLs
- Knowledge of component selection, screening, qualification, and derating for use in military, and aerospace flight applications
- Knowledge of analog design and analysis, general knowledge of digital circuitry and interfaces
- Excellent communication skills to interface with other Integrated Product Team members, including Electrical Engineering, Mechanical Engineering, Supply Chain Management, Quality, Operations, and Supplier Engineering.
- Capable of supporting regular customer interactions including but not limited to leadership engagements, responding to proposal requests and contract negotiations.
- Outstanding organizational, presentation and technical skills.
- Ability to multi-task and appropriately prioritize responsibilities.
- Willingness to support occasional travel.
What We Offer
Our values drive our actions, behaviors, and performance with a vision for a safer, more connected world. At RTX we value: Trust, Respect, Accountability, Collaboration, and Innovation.
This position offers relocation based on candidate eligibility.
Learn More & Apply Now!
This position requires a security clearance. DCSA Consolidated Adjudication Services (DCSA CAS), an agency of the Department of Defense, handles and adjudicates the security clearance process. More information about Security Clearances can be found on the US Department of State government website here:
As part of our commitment to maintaining a secure hiring process, candidates may be asked to attend select steps of the interview process in-person at one of our office locations, regardless of whether the role is designated as on-site, hybrid or remote.
The salary range for this role is 86,800 USD - 165,200 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate’s work experience, location, education/training, and key skills. Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement. Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company’s performance. This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply. RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window.RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans’ Readjustment Assistance Act.
Privacy Policy and Terms:
Click on this link to read the Policy and Terms
Remote working/work at home options are available for this role.