Engineering Structures Login Jobs in Covington Ky Flexible

Kelly Services is looking for a production supervisor for a packaging company in Florence, KY.

This is a direct hire role and is not temporary or contract. Position is a salaried role and pays between $88,500 and $92,000 yearly with benefits that include 3 weeks of paid time off, paid holidays, health and life insurance, 401k match up to 6%, etc.

PLEASE NOTE THIS IS A NIGHT SHIFT POSITION. The hours are 7:45p-8:15a and would be on a 2-2-3 12 hour shift. Rotation would be one week you would work Mon, Tues, Sat, and Sun and the next week you would work the opposite days.

We are looking for someone that has at least 5 years of experience in supervisory role in manufacturing with at least one year in Industrial Manufacturing. This is a very hands on role where you will spend most of your time on the floor. You'll start your day going over safety with the team of 22 employees over 5 different lines. You'll also be following up on production actions, negotiation and managing staff shortages. At times, you will be relieving someone to take a lunch and will be working in their position until someone is able to take over. Position requires steel toed shoes or boots and is provided by the customer.

Essential Functions

• Supervise and coordinate daily manufacturing operations to meet production targets. Ensure adherence to production schedules, quality standards, and safety protocols.

• Lead and motivate production teams, providing guidance and support. Foster a positive and collaborative work environment. Allocate tasks and responsibilities to ensure smooth workflow.

• Collaborate with quality control teams to maintain and improve product quality. Implement and enforce quality control processes within the production process.

• Identify areas for process optimization, efficiency enhancement, and cost reduction. Implement improvements to enhance overall production performance.

• Train, mentor, and develop production staff. Ensure that team members are adequately skilled and knowledgeable in their roles. Support ongoing training initiatives.

• Ensure compliance with safety regulations and standards. Implement safety protocols and guidelines to minimize workplace hazards. Conduct regular safety meetings.

• Collaborate with materials management to ensure an uninterrupted supply of materials for production. Monitor and control inventory levels to support production needs.

• Address production issues in real-time, identifying root causes and implementing corrective actions. Collaborate with maintenance and engineering teams as needed.

• Maintain accurate records of production activities, quality control measures, and any incidents. Ensure compliance with documentation requirements.

• Effectively communicate production goals, targets, and expectations to the team. Collaborate with other departments to streamline production processes.

Position Qualifications

Education:

• High School Diploma with prior leadership experience preferred.

Experience:

• 5-7 years’ experience with supervision in a manufacturing environment

• Strong Leadership Skills, Advanced leadership and coaching skills preferred

• Strong mathematical skills and proficiency with Microsoft Office

Erlanger, KY

Travel:5-10%

Reports to: CEO

Steuart Nutrition exists to glorify God by creating life-giving products.

We believe culture and character drive results. Our focus is to build long-term partnerships, operate with integrity, and manufacture high-quality supplement products for growing brands.

Steuart Nutrition is a supplement manufacturing company based in Erlanger, Kentucky. We are scaling our operations through robotics, AI-driven workflows, and process automation to build a highly efficient, forward-thinking manufacturing platform. We take a proactive approach to business development through product development and operationalizing supply chain partnership.

We work with brands across the supplement, wellness, and sports nutrition industries and are focused on long-term growth and operational excellence.

We are hiring a Quality Site Manager to lead and build the quality program for our Erlanger, Kentucky manufacturing facility.

This role will oversee site quality systems, laboratory operations, and cross-functional quality initiatives while working closely with Operations, Production, and Leadership teams. The Quality Site Manager will be responsible for ensuring our manufacturing processes consistently meet high standards for safety, compliance, and product integrity.

This role requires a hands-on leader with strong problem-solving skills and a systems mindset. You will help design and implement modern quality systems that improve accuracy, accountability, and continuous improvement across the facility as we scale our operations.

Lead and manage the site-wide quality program including sanitation, allergen control, ingredient verification, seal integrity, and traceability

Develop and oversee digital quality workflows, metrics, and reporting systems

Establish and manage an internal testing lab, including equipment, systems, and team development

Monitor production quality performance and implement improvements when issues arise

Partner with Operations, Production, and Engineering teams to integrate quality into daily processes

Ensure audit readiness, regulatory compliance, and strong documentation practices

Implement root-cause analysis and corrective actions to prevent recurring issues

Develop dashboards, KPIs, and reporting tools that track quality performance

Coach cross-functional teams to strengthen ownership and accountability for quality outcomes

Represent Steuart Nutrition’s mission and culture through high standards of integrity and leadership

Strong leadership and problem-solving skills with a systems-oriented mindset

Ability to build and improve quality processes in a manufacturing environment

Strong communication skills and ability to collaborate across departments

Hands-on approach to troubleshooting and process improvement

Organized, detail-oriented, and comfortable managing multiple priorities

Alignment with our mission, values, and a character-driven workplace

Experience in quality management, manufacturing, or food/supplement production preferred

Experience with audits, root-cause analysis, metrics, or quality systems is strongly preferred

Microbiology lab experience, aseptic sampling methods, or GLP experience are helpful but not required

Interest in automation, digital tools, or data-driven quality systems is a plus

No degree required — capability, discipline, and character matter most.

Compensation is benchmarked to Quality Management roles in Northern Kentucky and the Greater Cincinnati manufacturing market.

As Steuart Nutrition continues to scale, this leadership role may expand into broader quality or operational leadership across the organization.

Potential future paths include Multi-Site Quality Leadership, Corporate Quality Roles, or hybrid leadership opportunities across Quality and R&D depending on performance and company growth.

Hi, thank you for applying for this position. In a paragraph of at least 6 sentences, please answer the following questions:

1. What about our mission + values excites you? And why?
2. Describe the team environment where you do your best work.
3. When you miss a goal, what do you usually attribute it to?
4. 
   
5. Tell me about a time something went wrong at work that wasn’t your fault. What did you do next?

About PFX™

We engineer leading fluid solutions that keep the world moving and we’re building a better future while we do it. As a vertically integrated global powerhouse, we operate 17 manufacturing facilities and 4 R&D centers across the world, delivering performance from lab to road in over 40 countries.

PFX Group™ brings together a family of trusted companies including Recochem, Prestone, Adam’s Polishes, B&B Blending, Kost USA, Ultra Clear, POR and Auto-Chem, each with deep expertise, regional insight, and a shared commitment to engineering excellence.

From automotive and heavy-duty thermal management systems to household and industrial solutions, our products are built for performance, reliability, and a commitment to sustainability. Join us and be part of a team that’s redefining what’s possible in fluid technology.

Job Summary:

We are currently seeking an applicant interested in a long-term position in the Cincinnati Technology Center CTC conducting analytical testing to support, production, product stewardship, and technical services growth. A person with 5 -10 years of experience in analytical laboratory testing is preferred. Job assignments are varied; thus, flexibility is essential.

As part of the Technical Services team, a Senior technician must be able to work on multiple services projects or Development test items simultaneously. Duties include but are not limited to running and troubleshooting and monitoring analytical laboratory testing equipment, conducting wet chemistry tests to evaluate automotive products, analyzing test results and reporting results with limited supervision. An interest in automobile and industrial fluid technology and application is highly desirable.

The Analytical Senior Laboratory Technician plays an integral role in technical services of the PFX Group/KOSTUSA. The responsibilities include the setup, testing, and documentation of analytical testing specifically liquid or gas chromatography, based out of the KOSTUSA, CTC Site. The Cincinnati Technology Center CTC Analytical laboratory performs ICP, IC, HPLC, GC, FT-IR and physical property testing on automotive, heavy duty, heat transfer fluid, Fire Resistant Hydraulic fluid (HFC type) and Gas dehydration. The Analytical Technician will be expected to run a variety of analytical tests in a demanding fast-paced environment with the internal Technical Services team as well as external partners to support the services, and solve problems based on the needs of the business.

Job Functions

Job assignments are varied, and flexibility is essential. Basic requirements include.

• Conducts activities following established Corporate and Site Safety procedures and notifies the Supervisor of any unsafe conditions or practices in the area.
• Prepares materials, sets up, and runs instruments and reports analytical test results.
• Operates physical, chemical, optical, and analytical equipment for samples submitted to the CTC Analytical laboratory.
• Responsible for instrument calibrations, verifications, and calibration standards
• Maintains instrumentation calibration reference standards
• Maintains instruments and coordinates annual PM’s, service calls, and service contracts
• Manages collecting and shipping samples for 3rd party analysis
• Records and tabulates data in laboratory notebook in legal form following defined procedures.
• Observes irregularities, unusual behavior, or trends in tests, and interprets causes.
• Performs troubleshooting on instrumentation when needed to diagnose and resolve issues.
• Communicates the results of work to Manager following prescribed procedures.
• Work with sample tracking database, including entering, reporting and logging out samples.
• Prepares periodic written reports.
• Other duties assigned.

Key Responsibilities

• Plan, schedule and carry out to completion, sample testing in accordance with CTC Management system with limited supervision. Communicates results, conclusions and recommendations in person and in formal written reports.
• Must be able to safely follow detailed Analytical test procedures, making observations, recording test data into spreadsheets and laboratory notebooks, and summarizing data into presentable form.
• Assist in the preparation of departmental documentation including Standard Operating Procedures, job safety analysis procedures and project technical reports. Support/design new and novel analytical test procedures/methods to support services.
• Ensure that samples are reported on time, meeting quality and turnaround targets.
• Answer technical enquiries related to your work accurately and quickly.
• Conduct research to stay up to date with analytical instrument trends and submit ideas for cost saving and new or improved test method opportunities.
• Drive improved standards of safety and housekeeping and Senior initiatives to improve laboratory practices.
• Ensure that all activities within the laboratory are risk assessed and documented.
• Possess good oral communication skills and a flexible approach to work. Conducts self in a professional manner and exerts a positive impact upon the morale and attitude of other team members.

Qualifications

• Minimum education required is Bachelors of Science degree level in chemistry or equivalent science with 5 – 10 years of experience in an analytical laboratory.
• Must be able to follow instructions, work independently and safely in a laboratory environment and work on several projects at the same time.
• Strong written communication skills are required.
• A background in analytical instruments, preferably within the consumer products industry, is a plus.
• Ability to work well with peers is required.
• Ability/desire to grow technically through continued education and learning is essential.
• Analysis to application experience

What We Offer

• Competitive compensation
• Career growth opportunities – we prioritize internal promotions
• Generous 401k match
• Comprehensive health benefits, including medical, vision and dental coverage and Telemedicine
• Paid vacation and holidays
• Tuition assistance program – support for continued education and professional development

Please note: A pre-employment background check, including a criminal record check and drug testing, is required.

PFX is proud to be an equal opportunity employer and is committed to fostering a diverse and inclusive workplace.

Position Summary:

We are seeking an experienced, results-driven General Manager to lead and oversee all aspects of our commercial boiler services and installation operations. This leadership role is responsible for strategic planning, operational management, team leadership, customer satisfaction, safety compliance, and profitability. The ideal candidate will have a strong background in mechanical services or HVAC, particularly in boiler systems, with proven leadership in managing field operations, projects, and teams.

Key Responsibilities:

• Operational Leadership:
• Oversee daily operations of boiler installation, maintenance, and repair projects. Ensure high-quality service delivery, operational efficiency, and customer satisfaction.
• Team Management:
• Recruit, train, and supervise field technicians, project managers, and support staff. Foster a culture of accountability, safety, and continuous improvement.
• Project Oversight:
• Manage job scheduling, resource allocation, and project timelines. Ensure compliance with codes, standards, and project specifications.
• Financial Management:
• Develop and manage budgets, monitor job costing, and drive profitability. Analyze financial performance and implement cost control measures.
• Sales & Client Relations:
• Support business development by building client relationships, estimating large projects, and assisting with proposals and negotiations.
• Safety & Compliance:
• Enforce safety protocols, regulatory compliance (e.g., OSHA), and industry best practices. Conduct regular audits and training.
• Strategic Planning:
• Collaborate with ownership on long-term business goals, market expansion, and operational enhancements.

Qualifications:

• Minimum 5+ years of experience in commercial boiler systems, mechanical contracting, or HVAC services.
• 5+ years in a senior management or general management role.
• General understanding of boiler systems (installation, service, compliance).
• Proven leadership, team-building, and operational management skills.
• Knowledge of industry regulations, safety standards, and building codes.
• Experience with job costing, budgeting, and financial reporting.
• Excellent communication and customer service skills.
• Proficient in project management and scheduling software.
• Bachelor's degree in Mechanical Engineering, Business Management, or related field (preferred but not required).

Preferred Skills:

• Licensed HVAC or Boiler Technician (or familiarity with licensing requirements).
• Experience working with union and non-union crews (if applicable).
• Familiarity with CRM or field service management tools.
• Ability to read and interpret blueprints, technical diagrams, and specifications.

Benefits:

• Competitive salary + performance bonuses
• Health, dental, and vision insurance
• 401(k) with employer match
• Paid time off and holidays
• Company vehicle or allowance (if applicable)

Compensation:

$135,000 -$175,000

Senior Buyer – Aerospace Manufacturing

Salary: $80,000-$90,000 + Excellent Benefits + Bonus

Location: NKY / Greater Cincinnati area – Onsite

Our innovative and industry leading aerospace composites client is searching an experienced Senior Buyer to support the strategic sourcing and procurement of critical materials used in high performance aerospace manufacturing. The Buyer plays an important part in ensuring the timely availability of composite raw materials while supporting production schedules, cost objectives, and strict aerospace quality standards which keeps the business strong.

In this role, you will lead sourcing and procurement activities for raw composite materials such as carbon fiber, resins, and prepregs used in aerospace manufacturing. Strong Excel skills and work with Pivot Tables is a must have. Responsibilities include negotiating supplier agreements, issuing and managing purchase orders, maintaining accurate purchasing data within the ERP system, and monitoring supplier performance to ensure quality and on time delivery. You will also conduct spend analysis, evaluate supplier capabilities, and partner with internal teams to support new product introductions and continuous improvement initiatives across the supply chain.

Requirements for the Senior Buyer:

• 5+ years of purchasing or procurement experience within aerospace or advanced manufacturing environments.
• Experience sourcing composite materials such as carbon fiber, resins, or prepregs strongly preferred.
• Working knowledge of aerospace quality standards and regulatory requirements including AS9100, ITAR, DFARS, or FAR.
• Strong analytical and negotiation skills with a track record of improving supplier performance and reducing costs.
• Advanced Microsoft Excel skills including Pivot Tables, VLOOKUP or INDEX MATCH, and data analysis.
• Experience working within ERP or MRP systems for purchasing and inventory management, Syteline experience preferred.
• Ability to read and interpret technical drawings, blueprints, and material specifications.
• Strong communication skills with the ability to collaborate across engineering, quality, production, and supplier teams.

For immediate consideration, please submit your updated MS Word resume to:

*Securian Financial Groups internal position title is Engineering Sr Analyst.

Position Summary:

Are you an experienced application developer passionate about creating impactful technology solutions? Securian Financial is seeking an Engineering Senior Analyst with 2-4 years of proven application development experience, specifically skilled in Java, Mainframe, and Informatica, to join our Life & Annuity Actuarial Systems Technology team. As a crucial member of our agile scrum team, you'll innovate, optimize data processing, and support critical actuarial systems, leveraging a diverse technology stack including AWS, Spring, SQL Server, and Oracle.

Responsibilities include but not limited to:

• Own critical business application support, promptly resolving complex production issues to ensure reliable and efficient operations.
• Drive modernization initiatives such as Application Rationalization and migration to AWS, significantly enhancing our systems' capabilities and performance.
• Become a subject matter expert in Individual Life and Annuity business processes, influencing strategic decisions and technical planning.
• Cultivate strong relationships with stakeholders and cross-functional teams, fostering collaboration and alignment.
• Lead and execute projects through detailed analysis, thoughtful design, robust development, rigorous testing, seamless integration, and successful implementation.
• Encourage innovation and creativity through a proactive test-and-learn approach, contributing actively to continuous improvement.

Qualifications:

• 2-5 years of proven professional experience in application development.
• Extensive experience (3+ years) in Java development, particularly using Spring and Spring Batch frameworks.
• Demonstrated ability to tackle and resolve complex technical challenges.
• Excellent communication and interpersonal skills, thriving in a collaborative team environment.
• Strong expertise in Mainframe systems and Informatica ETL tools.

Preferred Qualifications:

• Experience in system design and analysis.
• Expertise in Mainframe systems and Informatica ETL tools.
• Previous exposure to actuarial systems or financial services technology environments.

#LI-Hybrid **This position will have a hybrid working arrangement, working in-office for a minimum of 3 days a week.**

Securian Financial believes in hybrid work as an integral part of our culture. Associates get the benefit of working both virtually and in our offices. If you're in a commutable distance (90 minutes) you'll join us 3 days each week in our offices to collaborate and build relationships. Our policy allows flexibility for the reality of business and personal schedules.

The estimated base pay range for this job is:

Pay may vary depending on job-related factors and individual experience, skills, knowledge, etc. More information on base pay and incentive pay (if applicable) can be discussed with a member of the Securian Financial Talent Acquisition team.

Be you. With us. At Securian Financial, we understand that attracting top talent means offering more than just a job - it means providing a rewarding and fulfilling career. As a valued member of our high-performing team, we want you to connect with your work, your relationships and your community. Enjoy our comprehensive range of benefits designed to enhance your professional growth, well-being and work-life balance, including the advantages listed here:

Paid time off:

• We want you to take time off for what matters most to you. Our PTO program provides flexibility for associates to take meaningful time away from work to relax, recharge and spend time doing what's important to them. And Securian Financial rewards associates for their service by providing additional PTO the longer you stay at Securian.

• Leave programs: Securian's flexible leave programs allow time off from work for parental leave, caregiver leave for family members, bereavement and military leave.

• Holidays: Securian provides nine company paid holidays.

Company-funded pension plan and a 401(k) retirement plan: Share in the success of our company. Securian's 401(k) company contribution is tied to our performance up to 10 percent of eligible earnings, with a target of 5 percent. The amount is based on company results compared to goals related to earnings, sales and service.

Health insurance: From the first day of employment, associates and their eligible family members - including spouses, domestic partners and children - are eligible for medical, dental and vision coverage.

Volunteer time: We know the importance of community. Through company-sponsored events, volunteer paid time off, a dollar-for-dollar matching gift program and more, we encourage you to support organizations important to you.

Associate Resource Groups: Build connections, be yourself and develop meaningful relationships at work through associate-led ARGs. Dedicated groups focus on a variety of interests and affinities, including:

• Mental Wellness and Disability

• Pride at Securian Financial

• Securian Young Professionals Network

• Securian Multicultural Network

• Securian Women and Allies Network

• Servicemember Associate Resource Group

For more information regarding Securian's benefits, please review our Benefits page.

This information is not intended to explain all the provisions of coverage available under these plans. In all cases, the plan document dictates coverage and provisions.

Securian Financial Group, Inc. does not discriminate based on race, color, religion, national origin, sex, gender, gender identity, sexual orientation, age, marital or familial status, pregnancy, disability, genetic information, political affiliation, veteran status, status in regard to public assistance or any other protected status. If you are a job seeker with a disability and require an accommodation to apply for one of our jobs, please contact us by email at , by telephone (voice), or 711 (Relay/TTY).

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Job Title: Director of Analytics & Insights (Amazon Agency)

Location: Milwaukee, WI

Alternate location: Or home based anywhere in the US

Industry: Ecommerce (Amazon Agency)

Channel: Mostly Amazon and

Direct Reports: Team of 5-6 Analysts

Visa: No sponsorship possible. Must have valid work authorization

Job ID: ZR_9557_JOB

Remote work policy: Full remote

Job Seniority: Executive Level, Middle Management Level

Company size: Medium (50-1000 ppl)

Company Ownership: Privately Owned

Industry(ies): Ecommerce, Consumer Goods,

Function(s): eCommerce,

Region(s): Arizona, Atlanta, Boston, Chicago, Cincinnati, Las Vegas, Los Angeles Area, New Orleans, NORTH AMERICA, USA, Dallas, California, Fort Lauderdale / West Palm Beach, Houston, Colorado, Connecticut, San Francisco Area, Florida, Miami, Georgia, Illinois, Louisiana, Massachusetts, Michigan, Minnesota, Nevada, New Jersey, New York City area, North Carolina, Ohio, Pennsylvania, Texas, Utah, Washington DC, Maryland, Delaware, Washington

Company Description

Our client is a well-established ecommerce services organization that supports brands in building and scaling their presence across major online marketplaces (Amazon and mostly). With a long-standing track record in digital commerce, the firm provides strategic and operational support spanning retail, media, creative and performance enablement. Its environment is collaborative, entrepreneurial and data-driven, with a strong emphasis on translating complexity into clear business value.

Objective of the Role

Our client is seeking a Director of Analytics & Insights to lead the strategic development of its measurement and insights capability. This individual will define how performance is measured, interpreted and communicated across client engagements, with a particular focus on ecommerce, digital advertising effectiveness and broader brand growth.

The role is designed for a senior leader who can combine technical depth with business judgment. The successful candidate will establish a clear vision for analytics and reporting, strengthen the quality of insight generation across the organization, and help create scalable frameworks that enable client teams to translate data into action. This position will also play an important role in shaping how advanced tools, automation and artificial intelligence support a modern analytics function.

Ideal Profile

The ideal candidate will bring a strong background in ecommerce analytics, digital advertising measurement and commercial insight generation, ideally gained within a brand-led environment, an agency, or a similarly complex client-facing business. A deep understanding of marketplace ecosystems is essential, particularly in relation to Amazon advertising, Amazon Marketing Cloud, omnichannel measurement and upper-funnel media effectiveness.

This person should be equally credible in technical and executive settings: capable of engaging with analysts, data partners and technical teams while also presenting clear, actionable conclusions to senior leadership. The right profile will combine strategic thinking, intellectual curiosity, sound judgment and the ability to bring structure to an evolving function.

Responsibilities

• Define and advance the analytics and insights vision for the organization.
• Establish scalable measurement frameworks covering retail performance, advertising effectiveness, brand growth and operational health.
• Lead and develop the analytics team, strengthening capabilities, role clarity and professional growth.
• Create clear standards for reporting, dashboards and insight delivery across client accounts.
• Improve the quality of interpretation by ensuring data is translated into commercial recommendations and action plans.
• Serve as a subject matter expert on advanced ecommerce measurement, including Amazon Marketing Cloud and omnichannel analytics.
• Partner with internal technology and engineering teams to improve data infrastructure, automation and reporting efficiency.
• Evaluate the current operating model and clarify ownership between analytics, reporting and client-facing teams.
• Support the development of advanced analyses that go beyond standard dashboard reporting and provide deeper strategic value.
• Ensure analytical output remains relevant, accurate, decision-oriented and aligned with the evolving needs of clients and the business.

Requirements

• Significant experience in analytics and insights leadership, including team management.
• Strong expertise in digital advertising measurement and ecommerce performance analysis.
• Demonstrated knowledge of Amazon advertising tools, metrics and measurement methodologies, including Amazon Marketing Cloud.
• Familiarity with omnichannel measurement, customer journey analysis and upper-funnel media evaluation.
• Advanced capability in SQL and experience with business intelligence and visualization platforms such as Tableau, Looker or similar tools.
• Working knowledge of statistical or analytical tools such as Python, R or equivalent.
• Ability to design measurement frameworks that connect media investment to broader business outcomes.
• Strong communication skills, with the ability to simplify complex analysis for non-technical audiences.
• Experience operating in a fast-paced, evolving environment with multiple stakeholders.
• Bachelor's degree required; an advanced degree is advantageous.

Optomi, in partnership with a leading logistics company is seeking a Senior Full Stack Java Developer (Java / Kafka / Spring Boot / AWS) to support and modernize critical systems within the Mechanical organization. This team maintains locomotives, railcars, and detector systems that capture millions of operational and safety data points across the network.

About the Position: The role focuses on refactoring legacy microservices, scaling event-driven architectures, re-platforming rules engines, and building cloud-native, resilient, high-volume IoT data pipelines. This is a high-impact engineering role where your work directly influences safety, reliability, and operational efficiency across one of the largest transport networks in the US.

Apply Today if your Background Includes:

• 6+ years of Full Stack experience with a backend emphasis in Java Spring Boot development.
• Strong event-driven architecture + Kafka experience
• Proven experience modernizing legacy microservices & distributed systems
• AWS Cloud experience
• Hands-on Python experience for backend/data workflows
• DevSecOps mindset: automated testing, CI/CD, secure coding
• Experience supporting both greenfield and legacy systems
• Strong relational DB experience (Postgres preferred)
• Experience handling IoT or high-volume sensor data pipelines
• Familiarity with open-source tooling and cloud-agnostic architectures
• Ability to mentor junior engineers and provide technical leadership

What the Right Professional Will Enjoy!

• Fully remote work opportunity with up to 20% travel.
• Opportunity to work with a fast-growing team focused on modernization, cloud adoption, and automation.
• Direct impact on safety, rail operations, and national freight logistics.
• Work on high-volume IoT, event-driven architectures, cloud-native systems.
• Exposure to AI/GenAI, automation, and open-source tooling
• Leadership opportunities with junior developers

Responsibilities:

• Modernize legacy microservices and distributed systems supporting mechanical operations and detector networks.
• Design and implement backend services using Java, Spring Boot, event-driven patterns, and Kafka.
• Scale and optimize high-volume IoT data pipelines (30M+ incoming data points from sensors/detectors).
• Lead architecture, design, and deployment efforts for new and existing services.
• Refactor and support large rules-engine frameworks (600+ rulesets).
• Contribute to cloud-native development (AWS preferred; Azure acceptable; cloud agnostic mindset encouraged).
• Use Python for backend workflows, automation, and data processing tasks.
• Build automated CI/CD and testing frameworks following DevSecOps best practices.
• Work with Postgres and relational databases to tune, model, and integrate data.
• Mentor junior developers and support a strong engineering culture focused on speed, clarity, and automation.
• Collaborate across teams to build scalable, modern systems.
• Support both new development and the existing application footprint.

Readily Available Interim Customer Support Lead | VC-Backed B2B Healthtech SaaS | Boston (Hybrid)

The Client

This client is an AI-powered healthtech startup born out of a multi-year collaboration between leading academic medical centers and top-tier engineering institutions in Europe. This business has developed patented algorithms and a proprietary clinical database to help practitioners improve ultrasound screening accuracy, reduce diagnostic errors, and optimize care pathways for expectant mothers. With a clear mission to expand access to high-quality women's and children's health outcomes through technology, they are now scaling rapidly across the United States; partnering with major clinical networks and onboarding new health system clients at an accelerating pace.

The Role

This is an opportunity to own and build a support function at a company experiencing hypergrowth in the US market. Reporting to the Director of Operations, this role is for someone who sees a blank slate as an opportunity. The customer base is scaling rapidly and this position will be responsible for building the support function that grows with it. The right candidate will be hands-on, close to the product and customers before building out the systems, tooling, and team capable of sustaining growth without compromising the experience

Responsibilities

• Handle tickets and calls directly to build deep product knowledge and earn customer trust
• Design and implement the core support ticket infrastructure: SLAs, escalation paths, and cross-functional workflows with Engineering and Product
• Optimize the CRM/ticketing environment (automations, reporting, routing) and build out a self-serve knowledge base including FAQs and troubleshooting guides
• Serve as the voice of the customer, translating support patterns and user feedback into actionable product insights
• Define and track key operational KPIs and build automations to drive ongoing efficiency
• Champion team autonomy and maintain quality standards throughout a period of significant scale

What We Need to See (Essential)

• 3-5 years of B2B SaaS experience in Technical Support, Customer Support, or Operations
• Experience in implementing modern support/ticketing platforms (e.g. Zendesk, Pylon or similar)
• Proficiency in maintaining & utilizing ticketing CRMs
• Demonstrated ability to thrive in hypergrowth environments and build processes from zero
• Comfort working across time zones (specifically West Coast)
• Genuine alignment with the company's mission in women's and children's health

What We’d Like to See (Bonus)

• Experience in a healthcare or regulated SaaS environment
• Familiarity with building or scaling a support function at a Series A-C stage company
• Experience with CRM automation and reporting

Location: Hybrid

Package: $60-80 per hour

Duration: 4 months

ProSidian is a Management and Operations Consulting Services Firm focusing on providing value to clients through tailored solutions based on industry leading practices. ProSidian services focus on the broad spectrum of Risk Management, Compliance, Business Process, IT Effectiveness, Energy & Sustainability, and Talent Management. We help forward thinking clients solve problems and improve operations.

Launched by former Big 4 Management Consultants; our multidisciplinary teams bring together the talents of nearly 190 professionals globally to complete a wide variety of engagements for Private Companies, Fortune 1,000 Enterprises, and Government Agencies of all sizes. Our Services are deployed across the enterprise, target drivers of economic profit (growth, margin and efficiency), and are aligned at the intersections of assets, processes, policies and people delivering value.

ProSidian clients represent a broad spectrum of industries to include but are not limited to Energy, Manufacturing, Chemical, Retail, Healthcare, Telecommunications, Hospitality, Pharmaceuticals, Banking & Financial Services, Transportation, Federal and State Government Agencies.

ProSidian Seeks a Administrative Support IV - Operations headquartered near CONUS - Washington, DC (Remote) to support requirements for Energy & Environmental Management Industry (Nuclear | Oil & Gas | Power & Utilities | Distribution Engineering) Sector Clients.

This CONUS - Washington, DC (Remote) | Junior Consultant - Full-Time position currently best aligns with the Administrative Support Labor Category. Ideal candidates exhibit the ability to visualize, analyze, and convert data and experiences to meet performance challenges while confidently engaging in productive \"Jugaad\" and dialogue targeting mission success. ProSidian Team Members work to provide Energy Industry (Oil & Gas / Power & Utilities) Sector related Management And Operations Consulting Solutions for Nuclear Industry Advisory and Assistance (A&A) Services Support (Support to Fuel Cycle Campaigns) Services on behalf of The US Department of Energy (DOE-ID).

Administrative Support IV - Operations (NOA051) Candidates shall work to support requirements for (Operations Services) and Provides administrative support to technical and management level personnel. Includes, but is not limited to, project administration, planning and coordination, documentation and briefing support, general office support, secretarial support, human resource support.

Examples of General Responsibilities

• Coordinates and plans project / office administration and support.
• Provides general office support, documentation support, project administration, administrative and secretarial support, and human resource support.
• Supports project financial tracking and reporting requirements including project control and account resolution
• Performs other administrative and support functions as assigned.

Administrative Level IV Candidates shall have relevant Energy & Environmental Management Industry (Nuclear | Oil & Gas | Power & Utilities | Distribution Engineering) Sector Experience particularly with background, experience, and credentials to perform Nuclear Industry Advisory and Assistance (A&A) Services Support (Support to Fuel Cycle Campaigns) for Engineering Services on behalf of clients such as U.S. Dept. Of Energy Idaho Operations Office - Nuclear Energy's (NE) Office of Fuel Cycle Technologies supplemented by a High School or Equivalent Education and 10 Yrs. - 12 Yrs. Experience.

Teamwork ability to foster teamwork collaboratively as a participant, and effectively as a team leader Leadership ability to guide and lead colleagues on projects and initiatives Business Acumen understanding and insight into how organizations perform, including business processes, data, systems, and people Communication ability to effectively communicate to stakeholders of all levels orally and in writing Motivation persistent in pursuit of quality and optimal client and company solutions Agility ability to quickly understand and transition between different projects, concepts, initiatives, or work streams Judgment exercises prudence and insight in decision-making process while mindful of other stakeholders and long-term ramifications Organization ability to manage projects and activity, and prioritize tasks

Business Tools understanding and proficiency with business tools and technology, including Microsoft Office. The ideal candidate is advanced with Excel, Access, Outlook, PowerPoint and Word, and proficient with Adobe Acrobat, data analytic tools, and Visio with the ability to quickly learn other tools as necessary. Commitment - to work with smart, interesting people with diverse backgrounds to solve the biggest challenges across private, public and social sectors Curiosity the ideal candidate exhibits an inquisitive nature and the ability to question the status quo among a community of people they enjoy and teams that work well together Humility exhibits grace in success and failure while doing meaningful work where skills have impact and make a difference Willingness - to constantly learn, share, and grow and to view the world as their classroom

ProSidian Employee Benefits and Highlights: Your good health and well-being are important to ProSidian Consulting. At ProSidian, we invest in our employees to help them stay healthy and achieve work-life balance. That's why we are also pleased to offer the Employee Benefits Program, designed to promote your health and personal welfare. Our growing list of benefits currently include the following for Full Time Employees:

Competitive Compensation: Pay range begins in the competitive ranges with Group Health Benefits, Pre-tax Employee Benefits, and Performance Incentives. For medical and dental benefits, the Company contributes a fixed dollar amount each month towards the plan you elect. Contributions are deducted on a Pre-tax basis. Group Medical Health Insurance Benefits: ProSidian partners with BC/BS, to offer a range of medical plans, including high-deductible health plans or PPOs. Group Dental Health Insurance Benefits: ProSidian dental carriers - Delta, Aetna, Guardian, and MetLife. Group Vision Health Insurance Benefits: ProSidian offers high/low vision plans through 2 carriers: Aetna and VSP. 401(k) Retirement Savings Plan: 401(k) Retirement Savings Plans help you save for your retirement for eligible employees. A range of investment options are available with a personal financial planner to assist you. The Plan is a pre-tax Safe Harbor 401(k) Retirement Savings Plan with a company match. Vacation and Paid Time-Off (PTO) Benefits: Eligible employees use PTO for vacation, a doctor's appointment, or any number of events in your life. Currently these benefits include Vacation/Sick days 2 weeks/3 days | Holidays - 10 ProSidian and Government Days are given. Pre-Tax Payment Programs: Pre-Tax Payment Programs currently exist in the form of a Premium Only Plan (POP). These Plans offer a full Flexible Spending Account (FSA) Plan and a tax benefit for eligible employees. Purchasing Discounts & Savings Plans: We want you to achieve financial success. We offer a Purchasing Discounts & Savings Plan through The Corporate Perks Benefit Program. This provides special discounts for eligible employees on products and services you buy on a daily basis. Security Clearance: Due to the nature of our consulting engagements there are Security Clearance requirements for Engagement Teams handling sensitive Engagements in the Federal Marketplace. A Security Clearance is a valued asset in your professional portfolio and adds to your credentials. ProSidian Employee & Contractor Referral Bonus Program: ProSidian Consulting will pay up to 5k for all referrals employed for 90 days for candidates submitted through our Referral Program. Performance Incentives: Due to the nature of our consulting engagements there are performance incentives associated with each new client that each employee works to pursue and support. Flexible Spending Account: FSAs help you pay for eligible out-of-pocket health care and dependent day care expenses on a pre-tax basis. Supplemental Life/Accidental Death and Dismemberment Insurance: If you want extra protection for yourself and your eligible dependents, you have the option to elect supplemental life insurance. D&D covers death or dismemberment from an accident only. Short- and Long-Term Disability Insurance: Disability insurance plans are designed to provide income protection while you recover from a disability.