Engineering Structures Jobs in Waltham Remote
668 positions found — Page 12
A
Residential Business Development Manager
🏢 Astound
Salary not disclosed
Astound is a leading provider of internet, WiFi, mobile, and TV services, dedicated to connecting communities and empowering lives through innovative technology.
We also keep businesses connected with dependable fiber infrastructure and internet solutions backed by award-winning service, helping organizations thrive in an increasingly connected world.
At the forefront of digital transformation, we continuously evolve our offerings to meet the dynamic needs of our customers—delivering reliable connectivity and groundbreaking digital experiences.
Our commitment to excellence extends beyond infrastructure.
We invest in our people through personalized training, coaching, and a supportive work environment that fosters growth and opportunity.
Employees are empowered to represent a superior telecommunications company while making a meaningful impact in the communities we serve.
We offer a robust benefits package that includes rewards, recognition programs, and employee discounts—ensuring our team members are supported in both their professional and personal journeys.
At Astound, we believe in creating astounding possibilities for everyone, everywhere.
A Day in the Life of the Business Development Manager I, II, or III: Opportunity to earn up to $135,000
- $230,000 a year (or more), with uncapped commissions! We offer a $60,000
- $100,00 base salary with a commission plan that allows you the freedom to exceed quota! (
*See total compensation details below the job description).
You will be representing a superior internet package and company that cares about you and our customers.
Astound is looking to hire a Business Development Manager (BDM)I, II, or III in the greater Boston, MA market, supporting Nationwide.
The BDM I, II, or III is primarily responsible for Negotiating Right of Entry Agreements and Bulk agreements with condominium associations, property managers, property owners and developers, allowing Astound the opportunity to deliver its residential high-speed internet, cable television and phone services to area MDUs (multiple dwelling units).
Account Management of existing bulk portfolio and negotiation of renewal agreements with current bulk customers.
Negotiate new Right of Entry Agreements and new Bulk agreements with condominium associations, property managers, property owners and developers Source leads for new build opportunities Build relationships with real estate developers and property management firms Manage projects throughout the negotiation cycle as well as support the efforts of the building relations and customer support teams throughout the retention cycle Implement successful strategies to drive expansion of "on-net" commercial buildings in existing and new markets Target, identify and develop strategic revenue-producing partnerships and alliances Evaluate and support business development opportunities identified by our Enterprise sales channel Develop market analysis and business case to support expansion opportunities Build relationships with strategic partners and organizations Work effectively with sales engineering/network deployment team to ensure timely review, assessment and deployment of all leads Be aware of ALL new leads, market developments and potential target buildings, current or future.
This will include (but not limited to) the following activities: Business District walkthroughs Initiating and attending networking events General up to date knowledge of MTU market within territory Attend various business and association functions within territory, including some evening events Convey building lead information efficiently to support personnel and ensure all order information is entered accurately and within 24 hours Complete all Access Agreement paperwork, providing the owner/operator with a scheduled installation which has been stipulated by engineering and Complete all paperwork and agreements accurately, legibly and thoroughly Maintain and demonstrate a current knowledge of Enterprise products, programming, promotional offers, technology and deployment specifications Provide exceptional customer service at all times Manage CRM systems, process, and quality of data Produce CRM output reports as requested by management Maintain updated sales funnel records, logging notes, contact information & activities Project a professional business manner and operate with a high degree of integrity Other duties as assigned What You Bring to the Table: Three to five years in an outside sales or customer service environment managing business accounts Account Management experience is required Sales experience in real-estate or telecommunications or related industries preferred Experience working with realtors and property management firms is also preferred Exceptional business acumen Strong written and verbal communication skills required, as this position is responsible for ensuring potential customers understand the features and benefits of all Astound fiber products and the pricing and promotional offers available Ability to work within Microsoft Office applications, such as Word, Excel, and Outlook Ability to work with and manage CRM systems Must be able to work independently with minimal supervision Excellent detail orientation and follow through skills Strong discretionary skills; this position will have access to information of a confidential nature Demonstrated expertise in leading successful sales and/or market development organizations in technology businesses Proven ability to coordinate across broad teams including marketing, operations, sales, and finance Proven ability to conduct complex contract negotiations Proven results in developing a channel and exceeding sales organizational objectives Understanding of fiber optic data and telecommunications solutions in CLEC business Possess a valid driver's license with a satisfactory driving record per the Company's Vehicle Driving Policy Education and Certifications: High school diploma or equivalent is required College degree in business, project management, or related field is preferred We're Proud to Offer a Comprehensive Benefits Package Including: 401k retirement plan, with employer match Insurance options including: medical, dental, vision, life and STD insurance Paid Time Off/Vacation: Starting at 80 hours per year, and increases based on tenure with the organization Floating Holiday: 40 hours per year Paid Holidays: 7 days per year Paid Sick Leave: Astound allows a number of paid sick hours per calendar year and varies based on state and/or local laws Tuition reimbursement program Employee discount program
*Benefits listed above are for regular full-time position Base Salary: The ba se salary range for this position is $ 60,000
- $ 100,000 annually , plus opportunities for bonus, benefits and commission, if applicable.
The base pay range represents the low and high end of the hiring range for this job.
Actual pay will vary and may be above or below the range based on various factors including but not limited to relevant skills, experience, and capabilities.
I BDM I- $60,000
- $75,000 annually BDM II- $75,000
- $85,000 annually BDM III- $85,000
- $100,000 annually Our Mission Statement:
* Take care of our customers
* Take care of each other
* Do what we say we are going to do
* Have fun Astound is proud to be an Equal Opportunity Employer, and we are dedicated to cultivating an inclusive workplace where employees feel valued, respected, and empowered.
Discrimination of any kind has no place here.
We are committed to providing equal opportunities for all employees and applicants, regardless of race, color, religion, sex, gender, pregnancy, childbirth and related conditions, national origin, age, physical and mental disability, marital status, sexual orientation, genetic information, military or veteran status, citizenship, or other status or characteristic protected by applicable law.
We strive to create a culture that celebrates our differences and promotes fairness and inclusivity in all aspects of our business.5c143e31-5e48-4549-b638-05792d185386
We also keep businesses connected with dependable fiber infrastructure and internet solutions backed by award-winning service, helping organizations thrive in an increasingly connected world.
At the forefront of digital transformation, we continuously evolve our offerings to meet the dynamic needs of our customers—delivering reliable connectivity and groundbreaking digital experiences.
Our commitment to excellence extends beyond infrastructure.
We invest in our people through personalized training, coaching, and a supportive work environment that fosters growth and opportunity.
Employees are empowered to represent a superior telecommunications company while making a meaningful impact in the communities we serve.
We offer a robust benefits package that includes rewards, recognition programs, and employee discounts—ensuring our team members are supported in both their professional and personal journeys.
At Astound, we believe in creating astounding possibilities for everyone, everywhere.
A Day in the Life of the Business Development Manager I, II, or III: Opportunity to earn up to $135,000
- $230,000 a year (or more), with uncapped commissions! We offer a $60,000
- $100,00 base salary with a commission plan that allows you the freedom to exceed quota! (
*See total compensation details below the job description).
You will be representing a superior internet package and company that cares about you and our customers.
Astound is looking to hire a Business Development Manager (BDM)I, II, or III in the greater Boston, MA market, supporting Nationwide.
The BDM I, II, or III is primarily responsible for Negotiating Right of Entry Agreements and Bulk agreements with condominium associations, property managers, property owners and developers, allowing Astound the opportunity to deliver its residential high-speed internet, cable television and phone services to area MDUs (multiple dwelling units).
Account Management of existing bulk portfolio and negotiation of renewal agreements with current bulk customers.
Negotiate new Right of Entry Agreements and new Bulk agreements with condominium associations, property managers, property owners and developers Source leads for new build opportunities Build relationships with real estate developers and property management firms Manage projects throughout the negotiation cycle as well as support the efforts of the building relations and customer support teams throughout the retention cycle Implement successful strategies to drive expansion of "on-net" commercial buildings in existing and new markets Target, identify and develop strategic revenue-producing partnerships and alliances Evaluate and support business development opportunities identified by our Enterprise sales channel Develop market analysis and business case to support expansion opportunities Build relationships with strategic partners and organizations Work effectively with sales engineering/network deployment team to ensure timely review, assessment and deployment of all leads Be aware of ALL new leads, market developments and potential target buildings, current or future.
This will include (but not limited to) the following activities: Business District walkthroughs Initiating and attending networking events General up to date knowledge of MTU market within territory Attend various business and association functions within territory, including some evening events Convey building lead information efficiently to support personnel and ensure all order information is entered accurately and within 24 hours Complete all Access Agreement paperwork, providing the owner/operator with a scheduled installation which has been stipulated by engineering and Complete all paperwork and agreements accurately, legibly and thoroughly Maintain and demonstrate a current knowledge of Enterprise products, programming, promotional offers, technology and deployment specifications Provide exceptional customer service at all times Manage CRM systems, process, and quality of data Produce CRM output reports as requested by management Maintain updated sales funnel records, logging notes, contact information & activities Project a professional business manner and operate with a high degree of integrity Other duties as assigned What You Bring to the Table: Three to five years in an outside sales or customer service environment managing business accounts Account Management experience is required Sales experience in real-estate or telecommunications or related industries preferred Experience working with realtors and property management firms is also preferred Exceptional business acumen Strong written and verbal communication skills required, as this position is responsible for ensuring potential customers understand the features and benefits of all Astound fiber products and the pricing and promotional offers available Ability to work within Microsoft Office applications, such as Word, Excel, and Outlook Ability to work with and manage CRM systems Must be able to work independently with minimal supervision Excellent detail orientation and follow through skills Strong discretionary skills; this position will have access to information of a confidential nature Demonstrated expertise in leading successful sales and/or market development organizations in technology businesses Proven ability to coordinate across broad teams including marketing, operations, sales, and finance Proven ability to conduct complex contract negotiations Proven results in developing a channel and exceeding sales organizational objectives Understanding of fiber optic data and telecommunications solutions in CLEC business Possess a valid driver's license with a satisfactory driving record per the Company's Vehicle Driving Policy Education and Certifications: High school diploma or equivalent is required College degree in business, project management, or related field is preferred We're Proud to Offer a Comprehensive Benefits Package Including: 401k retirement plan, with employer match Insurance options including: medical, dental, vision, life and STD insurance Paid Time Off/Vacation: Starting at 80 hours per year, and increases based on tenure with the organization Floating Holiday: 40 hours per year Paid Holidays: 7 days per year Paid Sick Leave: Astound allows a number of paid sick hours per calendar year and varies based on state and/or local laws Tuition reimbursement program Employee discount program
*Benefits listed above are for regular full-time position Base Salary: The ba se salary range for this position is $ 60,000
- $ 100,000 annually , plus opportunities for bonus, benefits and commission, if applicable.
The base pay range represents the low and high end of the hiring range for this job.
Actual pay will vary and may be above or below the range based on various factors including but not limited to relevant skills, experience, and capabilities.
I BDM I- $60,000
- $75,000 annually BDM II- $75,000
- $85,000 annually BDM III- $85,000
- $100,000 annually Our Mission Statement:
* Take care of our customers
* Take care of each other
* Do what we say we are going to do
* Have fun Astound is proud to be an Equal Opportunity Employer, and we are dedicated to cultivating an inclusive workplace where employees feel valued, respected, and empowered.
Discrimination of any kind has no place here.
We are committed to providing equal opportunities for all employees and applicants, regardless of race, color, religion, sex, gender, pregnancy, childbirth and related conditions, national origin, age, physical and mental disability, marital status, sexual orientation, genetic information, military or veteran status, citizenship, or other status or characteristic protected by applicable law.
We strive to create a culture that celebrates our differences and promotes fairness and inclusivity in all aspects of our business.5c143e31-5e48-4549-b638-05792d185386
Not Specified
A
Right of Entry Sales Manager
🏢 Astound
Salary not disclosed
Astound is a leading provider of internet, WiFi, mobile, and TV services, dedicated to connecting communities and empowering lives through innovative technology.
We also keep businesses connected with dependable fiber infrastructure and internet solutions backed by award-winning service, helping organizations thrive in an increasingly connected world.
At the forefront of digital transformation, we continuously evolve our offerings to meet the dynamic needs of our customers—delivering reliable connectivity and groundbreaking digital experiences.
Our commitment to excellence extends beyond infrastructure.
We invest in our people through personalized training, coaching, and a supportive work environment that fosters growth and opportunity.
Employees are empowered to represent a superior telecommunications company while making a meaningful impact in the communities we serve.
We offer a robust benefits package that includes rewards, recognition programs, and employee discounts—ensuring our team members are supported in both their professional and personal journeys.
At Astound, we believe in creating astounding possibilities for everyone, everywhere.
A Day in the Life of the Business Development Manager I, II, or III: Opportunity to earn up to $135,000
- $230,000 a year (or more), with uncapped commissions! We offer a $60,000
- $100,00 base salary with a commission plan that allows you the freedom to exceed quota! (
*See total compensation details below the job description).
You will be representing a superior internet package and company that cares about you and our customers.
Astound is looking to hire a Business Development Manager (BDM)I, II, or III in the greater Boston, MA market, supporting Nationwide.
The BDM I, II, or III is primarily responsible for Negotiating Right of Entry Agreements and Bulk agreements with condominium associations, property managers, property owners and developers, allowing Astound the opportunity to deliver its residential high-speed internet, cable television and phone services to area MDUs (multiple dwelling units).
Account Management of existing bulk portfolio and negotiation of renewal agreements with current bulk customers.
Negotiate new Right of Entry Agreements and new Bulk agreements with condominium associations, property managers, property owners and developers Source leads for new build opportunities Build relationships with real estate developers and property management firms Manage projects throughout the negotiation cycle as well as support the efforts of the building relations and customer support teams throughout the retention cycle Implement successful strategies to drive expansion of "on-net" commercial buildings in existing and new markets Target, identify and develop strategic revenue-producing partnerships and alliances Evaluate and support business development opportunities identified by our Enterprise sales channel Develop market analysis and business case to support expansion opportunities Build relationships with strategic partners and organizations Work effectively with sales engineering/network deployment team to ensure timely review, assessment and deployment of all leads Be aware of ALL new leads, market developments and potential target buildings, current or future.
This will include (but not limited to) the following activities: Business District walkthroughs Initiating and attending networking events General up to date knowledge of MTU market within territory Attend various business and association functions within territory, including some evening events Convey building lead information efficiently to support personnel and ensure all order information is entered accurately and within 24 hours Complete all Access Agreement paperwork, providing the owner/operator with a scheduled installation which has been stipulated by engineering and Complete all paperwork and agreements accurately, legibly and thoroughly Maintain and demonstrate a current knowledge of Enterprise products, programming, promotional offers, technology and deployment specifications Provide exceptional customer service at all times Manage CRM systems, process, and quality of data Produce CRM output reports as requested by management Maintain updated sales funnel records, logging notes, contact information & activities Project a professional business manner and operate with a high degree of integrity Other duties as assigned What You Bring to the Table: Three to five years in an outside sales or customer service environment managing business accounts Account Management experience is required Sales experience in real-estate or telecommunications or related industries preferred Experience working with realtors and property management firms is also preferred Exceptional business acumen Strong written and verbal communication skills required, as this position is responsible for ensuring potential customers understand the features and benefits of all Astound fiber products and the pricing and promotional offers available Ability to work within Microsoft Office applications, such as Word, Excel, and Outlook Ability to work with and manage CRM systems Must be able to work independently with minimal supervision Excellent detail orientation and follow through skills Strong discretionary skills; this position will have access to information of a confidential nature Demonstrated expertise in leading successful sales and/or market development organizations in technology businesses Proven ability to coordinate across broad teams including marketing, operations, sales, and finance Proven ability to conduct complex contract negotiations Proven results in developing a channel and exceeding sales organizational objectives Understanding of fiber optic data and telecommunications solutions in CLEC business Possess a valid driver's license with a satisfactory driving record per the Company's Vehicle Driving Policy Education and Certifications: High school diploma or equivalent is required College degree in business, project management, or related field is preferred We're Proud to Offer a Comprehensive Benefits Package Including: 401k retirement plan, with employer match Insurance options including: medical, dental, vision, life and STD insurance Paid Time Off/Vacation: Starting at 80 hours per year, and increases based on tenure with the organization Floating Holiday: 40 hours per year Paid Holidays: 7 days per year Paid Sick Leave: Astound allows a number of paid sick hours per calendar year and varies based on state and/or local laws Tuition reimbursement program Employee discount program
*Benefits listed above are for regular full-time position Base Salary: The ba se salary range for this position is $ 60,000
- $ 100,000 annually , plus opportunities for bonus, benefits and commission, if applicable.
The base pay range represents the low and high end of the hiring range for this job.
Actual pay will vary and may be above or below the range based on various factors including but not limited to relevant skills, experience, and capabilities.
I BDM I- $60,000
- $75,000 annually BDM II- $75,000
- $85,000 annually BDM III- $85,000
- $100,000 annually Our Mission Statement:
* Take care of our customers
* Take care of each other
* Do what we say we are going to do
* Have fun Astound is proud to be an Equal Opportunity Employer, and we are dedicated to cultivating an inclusive workplace where employees feel valued, respected, and empowered.
Discrimination of any kind has no place here.
We are committed to providing equal opportunities for all employees and applicants, regardless of race, color, religion, sex, gender, pregnancy, childbirth and related conditions, national origin, age, physical and mental disability, marital status, sexual orientation, genetic information, military or veteran status, citizenship, or other status or characteristic protected by applicable law.
We strive to create a culture that celebrates our differences and promotes fairness and inclusivity in all aspects of our business.5c143e31-5e48-4549-b638-05792d185386
We also keep businesses connected with dependable fiber infrastructure and internet solutions backed by award-winning service, helping organizations thrive in an increasingly connected world.
At the forefront of digital transformation, we continuously evolve our offerings to meet the dynamic needs of our customers—delivering reliable connectivity and groundbreaking digital experiences.
Our commitment to excellence extends beyond infrastructure.
We invest in our people through personalized training, coaching, and a supportive work environment that fosters growth and opportunity.
Employees are empowered to represent a superior telecommunications company while making a meaningful impact in the communities we serve.
We offer a robust benefits package that includes rewards, recognition programs, and employee discounts—ensuring our team members are supported in both their professional and personal journeys.
At Astound, we believe in creating astounding possibilities for everyone, everywhere.
A Day in the Life of the Business Development Manager I, II, or III: Opportunity to earn up to $135,000
- $230,000 a year (or more), with uncapped commissions! We offer a $60,000
- $100,00 base salary with a commission plan that allows you the freedom to exceed quota! (
*See total compensation details below the job description).
You will be representing a superior internet package and company that cares about you and our customers.
Astound is looking to hire a Business Development Manager (BDM)I, II, or III in the greater Boston, MA market, supporting Nationwide.
The BDM I, II, or III is primarily responsible for Negotiating Right of Entry Agreements and Bulk agreements with condominium associations, property managers, property owners and developers, allowing Astound the opportunity to deliver its residential high-speed internet, cable television and phone services to area MDUs (multiple dwelling units).
Account Management of existing bulk portfolio and negotiation of renewal agreements with current bulk customers.
Negotiate new Right of Entry Agreements and new Bulk agreements with condominium associations, property managers, property owners and developers Source leads for new build opportunities Build relationships with real estate developers and property management firms Manage projects throughout the negotiation cycle as well as support the efforts of the building relations and customer support teams throughout the retention cycle Implement successful strategies to drive expansion of "on-net" commercial buildings in existing and new markets Target, identify and develop strategic revenue-producing partnerships and alliances Evaluate and support business development opportunities identified by our Enterprise sales channel Develop market analysis and business case to support expansion opportunities Build relationships with strategic partners and organizations Work effectively with sales engineering/network deployment team to ensure timely review, assessment and deployment of all leads Be aware of ALL new leads, market developments and potential target buildings, current or future.
This will include (but not limited to) the following activities: Business District walkthroughs Initiating and attending networking events General up to date knowledge of MTU market within territory Attend various business and association functions within territory, including some evening events Convey building lead information efficiently to support personnel and ensure all order information is entered accurately and within 24 hours Complete all Access Agreement paperwork, providing the owner/operator with a scheduled installation which has been stipulated by engineering and Complete all paperwork and agreements accurately, legibly and thoroughly Maintain and demonstrate a current knowledge of Enterprise products, programming, promotional offers, technology and deployment specifications Provide exceptional customer service at all times Manage CRM systems, process, and quality of data Produce CRM output reports as requested by management Maintain updated sales funnel records, logging notes, contact information & activities Project a professional business manner and operate with a high degree of integrity Other duties as assigned What You Bring to the Table: Three to five years in an outside sales or customer service environment managing business accounts Account Management experience is required Sales experience in real-estate or telecommunications or related industries preferred Experience working with realtors and property management firms is also preferred Exceptional business acumen Strong written and verbal communication skills required, as this position is responsible for ensuring potential customers understand the features and benefits of all Astound fiber products and the pricing and promotional offers available Ability to work within Microsoft Office applications, such as Word, Excel, and Outlook Ability to work with and manage CRM systems Must be able to work independently with minimal supervision Excellent detail orientation and follow through skills Strong discretionary skills; this position will have access to information of a confidential nature Demonstrated expertise in leading successful sales and/or market development organizations in technology businesses Proven ability to coordinate across broad teams including marketing, operations, sales, and finance Proven ability to conduct complex contract negotiations Proven results in developing a channel and exceeding sales organizational objectives Understanding of fiber optic data and telecommunications solutions in CLEC business Possess a valid driver's license with a satisfactory driving record per the Company's Vehicle Driving Policy Education and Certifications: High school diploma or equivalent is required College degree in business, project management, or related field is preferred We're Proud to Offer a Comprehensive Benefits Package Including: 401k retirement plan, with employer match Insurance options including: medical, dental, vision, life and STD insurance Paid Time Off/Vacation: Starting at 80 hours per year, and increases based on tenure with the organization Floating Holiday: 40 hours per year Paid Holidays: 7 days per year Paid Sick Leave: Astound allows a number of paid sick hours per calendar year and varies based on state and/or local laws Tuition reimbursement program Employee discount program
*Benefits listed above are for regular full-time position Base Salary: The ba se salary range for this position is $ 60,000
- $ 100,000 annually , plus opportunities for bonus, benefits and commission, if applicable.
The base pay range represents the low and high end of the hiring range for this job.
Actual pay will vary and may be above or below the range based on various factors including but not limited to relevant skills, experience, and capabilities.
I BDM I- $60,000
- $75,000 annually BDM II- $75,000
- $85,000 annually BDM III- $85,000
- $100,000 annually Our Mission Statement:
* Take care of our customers
* Take care of each other
* Do what we say we are going to do
* Have fun Astound is proud to be an Equal Opportunity Employer, and we are dedicated to cultivating an inclusive workplace where employees feel valued, respected, and empowered.
Discrimination of any kind has no place here.
We are committed to providing equal opportunities for all employees and applicants, regardless of race, color, religion, sex, gender, pregnancy, childbirth and related conditions, national origin, age, physical and mental disability, marital status, sexual orientation, genetic information, military or veteran status, citizenship, or other status or characteristic protected by applicable law.
We strive to create a culture that celebrates our differences and promotes fairness and inclusivity in all aspects of our business.5c143e31-5e48-4549-b638-05792d185386
Not Specified
A
Telecommunications Business Development Manager
🏢 Astound
Salary not disclosed
Astound is a leading provider of internet, WiFi, mobile, and TV services, dedicated to connecting communities and empowering lives through innovative technology.
We also keep businesses connected with dependable fiber infrastructure and internet solutions backed by award-winning service, helping organizations thrive in an increasingly connected world.
At the forefront of digital transformation, we continuously evolve our offerings to meet the dynamic needs of our customers—delivering reliable connectivity and groundbreaking digital experiences.
Our commitment to excellence extends beyond infrastructure.
We invest in our people through personalized training, coaching, and a supportive work environment that fosters growth and opportunity.
Employees are empowered to represent a superior telecommunications company while making a meaningful impact in the communities we serve.
We offer a robust benefits package that includes rewards, recognition programs, and employee discounts—ensuring our team members are supported in both their professional and personal journeys.
At Astound, we believe in creating astounding possibilities for everyone, everywhere.
A Day in the Life of the Business Development Manager I, II, or III: Opportunity to earn up to $135,000
- $230,000 a year (or more), with uncapped commissions! We offer a $60,000
- $100,00 base salary with a commission plan that allows you the freedom to exceed quota! (
*See total compensation details below the job description).
You will be representing a superior internet package and company that cares about you and our customers.
Astound is looking to hire a Business Development Manager (BDM)I, II, or III in the greater Boston, MA market, supporting Nationwide.
The BDM I, II, or III is primarily responsible for Negotiating Right of Entry Agreements and Bulk agreements with condominium associations, property managers, property owners and developers, allowing Astound the opportunity to deliver its residential high-speed internet, cable television and phone services to area MDUs (multiple dwelling units).
Account Management of existing bulk portfolio and negotiation of renewal agreements with current bulk customers.
Negotiate new Right of Entry Agreements and new Bulk agreements with condominium associations, property managers, property owners and developers Source leads for new build opportunities Build relationships with real estate developers and property management firms Manage projects throughout the negotiation cycle as well as support the efforts of the building relations and customer support teams throughout the retention cycle Implement successful strategies to drive expansion of "on-net" commercial buildings in existing and new markets Target, identify and develop strategic revenue-producing partnerships and alliances Evaluate and support business development opportunities identified by our Enterprise sales channel Develop market analysis and business case to support expansion opportunities Build relationships with strategic partners and organizations Work effectively with sales engineering/network deployment team to ensure timely review, assessment and deployment of all leads Be aware of ALL new leads, market developments and potential target buildings, current or future.
This will include (but not limited to) the following activities: Business District walkthroughs Initiating and attending networking events General up to date knowledge of MTU market within territory Attend various business and association functions within territory, including some evening events Convey building lead information efficiently to support personnel and ensure all order information is entered accurately and within 24 hours Complete all Access Agreement paperwork, providing the owner/operator with a scheduled installation which has been stipulated by engineering and Complete all paperwork and agreements accurately, legibly and thoroughly Maintain and demonstrate a current knowledge of Enterprise products, programming, promotional offers, technology and deployment specifications Provide exceptional customer service at all times Manage CRM systems, process, and quality of data Produce CRM output reports as requested by management Maintain updated sales funnel records, logging notes, contact information & activities Project a professional business manner and operate with a high degree of integrity Other duties as assigned What You Bring to the Table: Three to five years in an outside sales or customer service environment managing business accounts Account Management experience is required Sales experience in real-estate or telecommunications or related industries preferred Experience working with realtors and property management firms is also preferred Exceptional business acumen Strong written and verbal communication skills required, as this position is responsible for ensuring potential customers understand the features and benefits of all Astound fiber products and the pricing and promotional offers available Ability to work within Microsoft Office applications, such as Word, Excel, and Outlook Ability to work with and manage CRM systems Must be able to work independently with minimal supervision Excellent detail orientation and follow through skills Strong discretionary skills; this position will have access to information of a confidential nature Demonstrated expertise in leading successful sales and/or market development organizations in technology businesses Proven ability to coordinate across broad teams including marketing, operations, sales, and finance Proven ability to conduct complex contract negotiations Proven results in developing a channel and exceeding sales organizational objectives Understanding of fiber optic data and telecommunications solutions in CLEC business Possess a valid driver's license with a satisfactory driving record per the Company's Vehicle Driving Policy Education and Certifications: High school diploma or equivalent is required College degree in business, project management, or related field is preferred We're Proud to Offer a Comprehensive Benefits Package Including: 401k retirement plan, with employer match Insurance options including: medical, dental, vision, life and STD insurance Paid Time Off/Vacation: Starting at 80 hours per year, and increases based on tenure with the organization Floating Holiday: 40 hours per year Paid Holidays: 7 days per year Paid Sick Leave: Astound allows a number of paid sick hours per calendar year and varies based on state and/or local laws Tuition reimbursement program Employee discount program
*Benefits listed above are for regular full-time position Base Salary: The ba se salary range for this position is $ 60,000
- $ 100,000 annually , plus opportunities for bonus, benefits and commission, if applicable.
The base pay range represents the low and high end of the hiring range for this job.
Actual pay will vary and may be above or below the range based on various factors including but not limited to relevant skills, experience, and capabilities.
I BDM I- $60,000
- $75,000 annually BDM II- $75,000
- $85,000 annually BDM III- $85,000
- $100,000 annually Our Mission Statement:
* Take care of our customers
* Take care of each other
* Do what we say we are going to do
* Have fun Astound is proud to be an Equal Opportunity Employer, and we are dedicated to cultivating an inclusive workplace where employees feel valued, respected, and empowered.
Discrimination of any kind has no place here.
We are committed to providing equal opportunities for all employees and applicants, regardless of race, color, religion, sex, gender, pregnancy, childbirth and related conditions, national origin, age, physical and mental disability, marital status, sexual orientation, genetic information, military or veteran status, citizenship, or other status or characteristic protected by applicable law.
We strive to create a culture that celebrates our differences and promotes fairness and inclusivity in all aspects of our business.5c143e31-5e48-4549-b638-05792d185386
We also keep businesses connected with dependable fiber infrastructure and internet solutions backed by award-winning service, helping organizations thrive in an increasingly connected world.
At the forefront of digital transformation, we continuously evolve our offerings to meet the dynamic needs of our customers—delivering reliable connectivity and groundbreaking digital experiences.
Our commitment to excellence extends beyond infrastructure.
We invest in our people through personalized training, coaching, and a supportive work environment that fosters growth and opportunity.
Employees are empowered to represent a superior telecommunications company while making a meaningful impact in the communities we serve.
We offer a robust benefits package that includes rewards, recognition programs, and employee discounts—ensuring our team members are supported in both their professional and personal journeys.
At Astound, we believe in creating astounding possibilities for everyone, everywhere.
A Day in the Life of the Business Development Manager I, II, or III: Opportunity to earn up to $135,000
- $230,000 a year (or more), with uncapped commissions! We offer a $60,000
- $100,00 base salary with a commission plan that allows you the freedom to exceed quota! (
*See total compensation details below the job description).
You will be representing a superior internet package and company that cares about you and our customers.
Astound is looking to hire a Business Development Manager (BDM)I, II, or III in the greater Boston, MA market, supporting Nationwide.
The BDM I, II, or III is primarily responsible for Negotiating Right of Entry Agreements and Bulk agreements with condominium associations, property managers, property owners and developers, allowing Astound the opportunity to deliver its residential high-speed internet, cable television and phone services to area MDUs (multiple dwelling units).
Account Management of existing bulk portfolio and negotiation of renewal agreements with current bulk customers.
Negotiate new Right of Entry Agreements and new Bulk agreements with condominium associations, property managers, property owners and developers Source leads for new build opportunities Build relationships with real estate developers and property management firms Manage projects throughout the negotiation cycle as well as support the efforts of the building relations and customer support teams throughout the retention cycle Implement successful strategies to drive expansion of "on-net" commercial buildings in existing and new markets Target, identify and develop strategic revenue-producing partnerships and alliances Evaluate and support business development opportunities identified by our Enterprise sales channel Develop market analysis and business case to support expansion opportunities Build relationships with strategic partners and organizations Work effectively with sales engineering/network deployment team to ensure timely review, assessment and deployment of all leads Be aware of ALL new leads, market developments and potential target buildings, current or future.
This will include (but not limited to) the following activities: Business District walkthroughs Initiating and attending networking events General up to date knowledge of MTU market within territory Attend various business and association functions within territory, including some evening events Convey building lead information efficiently to support personnel and ensure all order information is entered accurately and within 24 hours Complete all Access Agreement paperwork, providing the owner/operator with a scheduled installation which has been stipulated by engineering and Complete all paperwork and agreements accurately, legibly and thoroughly Maintain and demonstrate a current knowledge of Enterprise products, programming, promotional offers, technology and deployment specifications Provide exceptional customer service at all times Manage CRM systems, process, and quality of data Produce CRM output reports as requested by management Maintain updated sales funnel records, logging notes, contact information & activities Project a professional business manner and operate with a high degree of integrity Other duties as assigned What You Bring to the Table: Three to five years in an outside sales or customer service environment managing business accounts Account Management experience is required Sales experience in real-estate or telecommunications or related industries preferred Experience working with realtors and property management firms is also preferred Exceptional business acumen Strong written and verbal communication skills required, as this position is responsible for ensuring potential customers understand the features and benefits of all Astound fiber products and the pricing and promotional offers available Ability to work within Microsoft Office applications, such as Word, Excel, and Outlook Ability to work with and manage CRM systems Must be able to work independently with minimal supervision Excellent detail orientation and follow through skills Strong discretionary skills; this position will have access to information of a confidential nature Demonstrated expertise in leading successful sales and/or market development organizations in technology businesses Proven ability to coordinate across broad teams including marketing, operations, sales, and finance Proven ability to conduct complex contract negotiations Proven results in developing a channel and exceeding sales organizational objectives Understanding of fiber optic data and telecommunications solutions in CLEC business Possess a valid driver's license with a satisfactory driving record per the Company's Vehicle Driving Policy Education and Certifications: High school diploma or equivalent is required College degree in business, project management, or related field is preferred We're Proud to Offer a Comprehensive Benefits Package Including: 401k retirement plan, with employer match Insurance options including: medical, dental, vision, life and STD insurance Paid Time Off/Vacation: Starting at 80 hours per year, and increases based on tenure with the organization Floating Holiday: 40 hours per year Paid Holidays: 7 days per year Paid Sick Leave: Astound allows a number of paid sick hours per calendar year and varies based on state and/or local laws Tuition reimbursement program Employee discount program
*Benefits listed above are for regular full-time position Base Salary: The ba se salary range for this position is $ 60,000
- $ 100,000 annually , plus opportunities for bonus, benefits and commission, if applicable.
The base pay range represents the low and high end of the hiring range for this job.
Actual pay will vary and may be above or below the range based on various factors including but not limited to relevant skills, experience, and capabilities.
I BDM I- $60,000
- $75,000 annually BDM II- $75,000
- $85,000 annually BDM III- $85,000
- $100,000 annually Our Mission Statement:
* Take care of our customers
* Take care of each other
* Do what we say we are going to do
* Have fun Astound is proud to be an Equal Opportunity Employer, and we are dedicated to cultivating an inclusive workplace where employees feel valued, respected, and empowered.
Discrimination of any kind has no place here.
We are committed to providing equal opportunities for all employees and applicants, regardless of race, color, religion, sex, gender, pregnancy, childbirth and related conditions, national origin, age, physical and mental disability, marital status, sexual orientation, genetic information, military or veteran status, citizenship, or other status or characteristic protected by applicable law.
We strive to create a culture that celebrates our differences and promotes fairness and inclusivity in all aspects of our business.5c143e31-5e48-4549-b638-05792d185386
Not Specified
A
Business Development Manager - Right of Entry
🏢 Astound
Salary not disclosed
Astound is a leading provider of internet, WiFi, mobile, and TV services, dedicated to connecting communities and empowering lives through innovative technology.
We also keep businesses connected with dependable fiber infrastructure and internet solutions backed by award-winning service, helping organizations thrive in an increasingly connected world.
At the forefront of digital transformation, we continuously evolve our offerings to meet the dynamic needs of our customers—delivering reliable connectivity and groundbreaking digital experiences.
Our commitment to excellence extends beyond infrastructure.
We invest in our people through personalized training, coaching, and a supportive work environment that fosters growth and opportunity.
Employees are empowered to represent a superior telecommunications company while making a meaningful impact in the communities we serve.
We offer a robust benefits package that includes rewards, recognition programs, and employee discounts—ensuring our team members are supported in both their professional and personal journeys.
At Astound, we believe in creating astounding possibilities for everyone, everywhere.
A Day in the Life of the Business Development Manager I, II, or III: Opportunity to earn up to $135,000
- $230,000 a year (or more), with uncapped commissions! We offer a $60,000
- $100,00 base salary with a commission plan that allows you the freedom to exceed quota! (
*See total compensation details below the job description).
You will be representing a superior internet package and company that cares about you and our customers.
Astound is looking to hire a Business Development Manager (BDM)I, II, or III in the greater Boston, MA market, supporting Nationwide.
The BDM I, II, or III is primarily responsible for Negotiating Right of Entry Agreements and Bulk agreements with condominium associations, property managers, property owners and developers, allowing Astound the opportunity to deliver its residential high-speed internet, cable television and phone services to area MDUs (multiple dwelling units).
Account Management of existing bulk portfolio and negotiation of renewal agreements with current bulk customers.
Negotiate new Right of Entry Agreements and new Bulk agreements with condominium associations, property managers, property owners and developers Source leads for new build opportunities Build relationships with real estate developers and property management firms Manage projects throughout the negotiation cycle as well as support the efforts of the building relations and customer support teams throughout the retention cycle Implement successful strategies to drive expansion of "on-net" commercial buildings in existing and new markets Target, identify and develop strategic revenue-producing partnerships and alliances Evaluate and support business development opportunities identified by our Enterprise sales channel Develop market analysis and business case to support expansion opportunities Build relationships with strategic partners and organizations Work effectively with sales engineering/network deployment team to ensure timely review, assessment and deployment of all leads Be aware of ALL new leads, market developments and potential target buildings, current or future.
This will include (but not limited to) the following activities: Business District walkthroughs Initiating and attending networking events General up to date knowledge of MTU market within territory Attend various business and association functions within territory, including some evening events Convey building lead information efficiently to support personnel and ensure all order information is entered accurately and within 24 hours Complete all Access Agreement paperwork, providing the owner/operator with a scheduled installation which has been stipulated by engineering and Complete all paperwork and agreements accurately, legibly and thoroughly Maintain and demonstrate a current knowledge of Enterprise products, programming, promotional offers, technology and deployment specifications Provide exceptional customer service at all times Manage CRM systems, process, and quality of data Produce CRM output reports as requested by management Maintain updated sales funnel records, logging notes, contact information & activities Project a professional business manner and operate with a high degree of integrity Other duties as assigned What You Bring to the Table: Three to five years in an outside sales or customer service environment managing business accounts Account Management experience is required Sales experience in real-estate or telecommunications or related industries preferred Experience working with realtors and property management firms is also preferred Exceptional business acumen Strong written and verbal communication skills required, as this position is responsible for ensuring potential customers understand the features and benefits of all Astound fiber products and the pricing and promotional offers available Ability to work within Microsoft Office applications, such as Word, Excel, and Outlook Ability to work with and manage CRM systems Must be able to work independently with minimal supervision Excellent detail orientation and follow through skills Strong discretionary skills; this position will have access to information of a confidential nature Demonstrated expertise in leading successful sales and/or market development organizations in technology businesses Proven ability to coordinate across broad teams including marketing, operations, sales, and finance Proven ability to conduct complex contract negotiations Proven results in developing a channel and exceeding sales organizational objectives Understanding of fiber optic data and telecommunications solutions in CLEC business Possess a valid driver's license with a satisfactory driving record per the Company's Vehicle Driving Policy Education and Certifications: High school diploma or equivalent is required College degree in business, project management, or related field is preferred We're Proud to Offer a Comprehensive Benefits Package Including: 401k retirement plan, with employer match Insurance options including: medical, dental, vision, life and STD insurance Paid Time Off/Vacation: Starting at 80 hours per year, and increases based on tenure with the organization Floating Holiday: 40 hours per year Paid Holidays: 7 days per year Paid Sick Leave: Astound allows a number of paid sick hours per calendar year and varies based on state and/or local laws Tuition reimbursement program Employee discount program
*Benefits listed above are for regular full-time position Base Salary: The ba se salary range for this position is $ 60,000
- $ 100,000 annually , plus opportunities for bonus, benefits and commission, if applicable.
The base pay range represents the low and high end of the hiring range for this job.
Actual pay will vary and may be above or below the range based on various factors including but not limited to relevant skills, experience, and capabilities.
I BDM I- $60,000
- $75,000 annually BDM II- $75,000
- $85,000 annually BDM III- $85,000
- $100,000 annually Our Mission Statement:
* Take care of our customers
* Take care of each other
* Do what we say we are going to do
* Have fun Astound is proud to be an Equal Opportunity Employer, and we are dedicated to cultivating an inclusive workplace where employees feel valued, respected, and empowered.
Discrimination of any kind has no place here.
We are committed to providing equal opportunities for all employees and applicants, regardless of race, color, religion, sex, gender, pregnancy, childbirth and related conditions, national origin, age, physical and mental disability, marital status, sexual orientation, genetic information, military or veteran status, citizenship, or other status or characteristic protected by applicable law.
We strive to create a culture that celebrates our differences and promotes fairness and inclusivity in all aspects of our business.5c143e31-5e48-4549-b638-05792d185386
We also keep businesses connected with dependable fiber infrastructure and internet solutions backed by award-winning service, helping organizations thrive in an increasingly connected world.
At the forefront of digital transformation, we continuously evolve our offerings to meet the dynamic needs of our customers—delivering reliable connectivity and groundbreaking digital experiences.
Our commitment to excellence extends beyond infrastructure.
We invest in our people through personalized training, coaching, and a supportive work environment that fosters growth and opportunity.
Employees are empowered to represent a superior telecommunications company while making a meaningful impact in the communities we serve.
We offer a robust benefits package that includes rewards, recognition programs, and employee discounts—ensuring our team members are supported in both their professional and personal journeys.
At Astound, we believe in creating astounding possibilities for everyone, everywhere.
A Day in the Life of the Business Development Manager I, II, or III: Opportunity to earn up to $135,000
- $230,000 a year (or more), with uncapped commissions! We offer a $60,000
- $100,00 base salary with a commission plan that allows you the freedom to exceed quota! (
*See total compensation details below the job description).
You will be representing a superior internet package and company that cares about you and our customers.
Astound is looking to hire a Business Development Manager (BDM)I, II, or III in the greater Boston, MA market, supporting Nationwide.
The BDM I, II, or III is primarily responsible for Negotiating Right of Entry Agreements and Bulk agreements with condominium associations, property managers, property owners and developers, allowing Astound the opportunity to deliver its residential high-speed internet, cable television and phone services to area MDUs (multiple dwelling units).
Account Management of existing bulk portfolio and negotiation of renewal agreements with current bulk customers.
Negotiate new Right of Entry Agreements and new Bulk agreements with condominium associations, property managers, property owners and developers Source leads for new build opportunities Build relationships with real estate developers and property management firms Manage projects throughout the negotiation cycle as well as support the efforts of the building relations and customer support teams throughout the retention cycle Implement successful strategies to drive expansion of "on-net" commercial buildings in existing and new markets Target, identify and develop strategic revenue-producing partnerships and alliances Evaluate and support business development opportunities identified by our Enterprise sales channel Develop market analysis and business case to support expansion opportunities Build relationships with strategic partners and organizations Work effectively with sales engineering/network deployment team to ensure timely review, assessment and deployment of all leads Be aware of ALL new leads, market developments and potential target buildings, current or future.
This will include (but not limited to) the following activities: Business District walkthroughs Initiating and attending networking events General up to date knowledge of MTU market within territory Attend various business and association functions within territory, including some evening events Convey building lead information efficiently to support personnel and ensure all order information is entered accurately and within 24 hours Complete all Access Agreement paperwork, providing the owner/operator with a scheduled installation which has been stipulated by engineering and Complete all paperwork and agreements accurately, legibly and thoroughly Maintain and demonstrate a current knowledge of Enterprise products, programming, promotional offers, technology and deployment specifications Provide exceptional customer service at all times Manage CRM systems, process, and quality of data Produce CRM output reports as requested by management Maintain updated sales funnel records, logging notes, contact information & activities Project a professional business manner and operate with a high degree of integrity Other duties as assigned What You Bring to the Table: Three to five years in an outside sales or customer service environment managing business accounts Account Management experience is required Sales experience in real-estate or telecommunications or related industries preferred Experience working with realtors and property management firms is also preferred Exceptional business acumen Strong written and verbal communication skills required, as this position is responsible for ensuring potential customers understand the features and benefits of all Astound fiber products and the pricing and promotional offers available Ability to work within Microsoft Office applications, such as Word, Excel, and Outlook Ability to work with and manage CRM systems Must be able to work independently with minimal supervision Excellent detail orientation and follow through skills Strong discretionary skills; this position will have access to information of a confidential nature Demonstrated expertise in leading successful sales and/or market development organizations in technology businesses Proven ability to coordinate across broad teams including marketing, operations, sales, and finance Proven ability to conduct complex contract negotiations Proven results in developing a channel and exceeding sales organizational objectives Understanding of fiber optic data and telecommunications solutions in CLEC business Possess a valid driver's license with a satisfactory driving record per the Company's Vehicle Driving Policy Education and Certifications: High school diploma or equivalent is required College degree in business, project management, or related field is preferred We're Proud to Offer a Comprehensive Benefits Package Including: 401k retirement plan, with employer match Insurance options including: medical, dental, vision, life and STD insurance Paid Time Off/Vacation: Starting at 80 hours per year, and increases based on tenure with the organization Floating Holiday: 40 hours per year Paid Holidays: 7 days per year Paid Sick Leave: Astound allows a number of paid sick hours per calendar year and varies based on state and/or local laws Tuition reimbursement program Employee discount program
*Benefits listed above are for regular full-time position Base Salary: The ba se salary range for this position is $ 60,000
- $ 100,000 annually , plus opportunities for bonus, benefits and commission, if applicable.
The base pay range represents the low and high end of the hiring range for this job.
Actual pay will vary and may be above or below the range based on various factors including but not limited to relevant skills, experience, and capabilities.
I BDM I- $60,000
- $75,000 annually BDM II- $75,000
- $85,000 annually BDM III- $85,000
- $100,000 annually Our Mission Statement:
* Take care of our customers
* Take care of each other
* Do what we say we are going to do
* Have fun Astound is proud to be an Equal Opportunity Employer, and we are dedicated to cultivating an inclusive workplace where employees feel valued, respected, and empowered.
Discrimination of any kind has no place here.
We are committed to providing equal opportunities for all employees and applicants, regardless of race, color, religion, sex, gender, pregnancy, childbirth and related conditions, national origin, age, physical and mental disability, marital status, sexual orientation, genetic information, military or veteran status, citizenship, or other status or characteristic protected by applicable law.
We strive to create a culture that celebrates our differences and promotes fairness and inclusivity in all aspects of our business.5c143e31-5e48-4549-b638-05792d185386
Not Specified
M
ServiceNow CMDB Platform Owner
✦ New
Salary not disclosed
IT Configuration Manager , EIS
- Platform Engineering & Ops, Enterprise Technology & Experience (Full-Time, Springfield, Hybrid Office) The Opportunity We are seeking a highly skilled and motivated Configuration Management Lead with deep expertise in ServiceNow to drive the strategic and operational management of our Configuration Management Database (CMDB).
This role is critical in ensuring accurate, reliable, and actionable configuration data to support ITIL processes, improve service delivery, and enable informed decision-making across the organization.
The Team Our Configuration Management Database (CMDB) team oversees the daily management and ongoing maintenance of the CMDB.
Their responsibilities include proactively identifying and resolving issues that could impact the integrity of the CMDB, while also developing solutions to meet our dynamic business needs.
By working closely with stakeholders and customers, the team ensures that users can leverage the full value of CMDB data to support organizational goals.
Additionally, the team manages ServiceNow discovery processes and provides critical support for Security Operations (SecOps) practices within the organization.
The Impact: You will be responsible for maintaining the integrity of CMDB data and related processes, collaborating with stakeholders and clients to identify potential enhancements and optimizations.
Additionally, you will lead a team committed to achieving operational excellence and ensuring high standards of data quality, serving as a reliable resource for the organizations and functions that depend on the CMDB.
The Minimum Qualifications Bachelors degree 8 years of experience with ServiceNow and ITSM 5 years of hands-on technical experience with ServiceNow CMDB, Discovery, Automated Top-Down Discovery , Service Mapping and ServiceGraph connectors.
The Ideal Qualifications Proven experience as a Configuration Management Lead or similar role.
Able to drive and support technical resources through complex solutions and problems Strong understanding of ITIL framework , especially Configuration Management and Change Management.
Excellent ServiceNow CMDB troubleshooting, and data analysis skills Experience with data modeling, CI lifecycle management , and CMDB integrations.
Excellent analytical, communication, and stakeholder management skills.
Ability to lead cross-functional teams and manage multiple priorities.
5 years of experience leading a Configuration Management Team Experience with ServiceNow ITSM, ITOM modules (Event Management, Orchestration, etc.).
Familiarity with cloud infrastructure (AWS, Azure) and hybrid environments.
Experience in regulated industries or large enterprise environments.
ServiceNow certified for one or more practice relevant to the CMDB practice (e.g., Certified Implementation Specialist – CMDB or Discovery).
What to Expect as Part of MassMutual and the Team Regular collaboration with the Platform Engineering & Operations Team, plus multiple Stakeholders Focused one-on-one time with your manager Networking opportunities including access to Asian, Hispanic/Latinx, African American, women, LGBTQIA, veteran and disability-focused Business Resource Groups Access to learning content on Degreed and other informational platforms Your ethics and integrity will be valued by a company with a strong and stable ethical business with industry leading pay and benefits LI-RK1 MassMutual is an equal employment opportunity employer.
We welcome all persons to apply.
If you need an accommodation to complete the application process, please contact us and share the specifics of the assistance you need.
California residents: For detailed information about your rights under the California Consumer Privacy Act (CCPA), please visit our California Consumer Privacy Act Disclosures page.
- Platform Engineering & Ops, Enterprise Technology & Experience (Full-Time, Springfield, Hybrid Office) The Opportunity We are seeking a highly skilled and motivated Configuration Management Lead with deep expertise in ServiceNow to drive the strategic and operational management of our Configuration Management Database (CMDB).
This role is critical in ensuring accurate, reliable, and actionable configuration data to support ITIL processes, improve service delivery, and enable informed decision-making across the organization.
The Team Our Configuration Management Database (CMDB) team oversees the daily management and ongoing maintenance of the CMDB.
Their responsibilities include proactively identifying and resolving issues that could impact the integrity of the CMDB, while also developing solutions to meet our dynamic business needs.
By working closely with stakeholders and customers, the team ensures that users can leverage the full value of CMDB data to support organizational goals.
Additionally, the team manages ServiceNow discovery processes and provides critical support for Security Operations (SecOps) practices within the organization.
The Impact: You will be responsible for maintaining the integrity of CMDB data and related processes, collaborating with stakeholders and clients to identify potential enhancements and optimizations.
Additionally, you will lead a team committed to achieving operational excellence and ensuring high standards of data quality, serving as a reliable resource for the organizations and functions that depend on the CMDB.
The Minimum Qualifications Bachelors degree 8 years of experience with ServiceNow and ITSM 5 years of hands-on technical experience with ServiceNow CMDB, Discovery, Automated Top-Down Discovery , Service Mapping and ServiceGraph connectors.
The Ideal Qualifications Proven experience as a Configuration Management Lead or similar role.
Able to drive and support technical resources through complex solutions and problems Strong understanding of ITIL framework , especially Configuration Management and Change Management.
Excellent ServiceNow CMDB troubleshooting, and data analysis skills Experience with data modeling, CI lifecycle management , and CMDB integrations.
Excellent analytical, communication, and stakeholder management skills.
Ability to lead cross-functional teams and manage multiple priorities.
5 years of experience leading a Configuration Management Team Experience with ServiceNow ITSM, ITOM modules (Event Management, Orchestration, etc.).
Familiarity with cloud infrastructure (AWS, Azure) and hybrid environments.
Experience in regulated industries or large enterprise environments.
ServiceNow certified for one or more practice relevant to the CMDB practice (e.g., Certified Implementation Specialist – CMDB or Discovery).
What to Expect as Part of MassMutual and the Team Regular collaboration with the Platform Engineering & Operations Team, plus multiple Stakeholders Focused one-on-one time with your manager Networking opportunities including access to Asian, Hispanic/Latinx, African American, women, LGBTQIA, veteran and disability-focused Business Resource Groups Access to learning content on Degreed and other informational platforms Your ethics and integrity will be valued by a company with a strong and stable ethical business with industry leading pay and benefits LI-RK1 MassMutual is an equal employment opportunity employer.
We welcome all persons to apply.
If you need an accommodation to complete the application process, please contact us and share the specifics of the assistance you need.
California residents: For detailed information about your rights under the California Consumer Privacy Act (CCPA), please visit our California Consumer Privacy Act Disclosures page.
permanent
M
Remote Patient Service Agent
Salary not disclosed
Patient Service Agent
Remote working/work at home options are available for this role.
Anne Arundel Dermatology is hiring a Patient Service Agent to join our remote call center team, with a targeted start date of February 23rd, 2026.
Schedule: Monday-Friday, 8:00 AM - 5:00 PM (EST).
Pay rate: $18.00/hour base + potential earnings in monthly performance bonuses
This is a full-time, remote position supporting our dermatology practices through high-volume patient calls, appointment scheduling, and care coordination.
Founded more than 50 years ago, Anne Arundel Dermatology provides the full spectrum of medical, surgical, and cosmetic dermatology services. With 250+ clinicians and 110+ locations across 7 states, we are one of the largest and fastest-growing dermatology groups in the Mid-Atlantic and Southeastern United States.
As we continue to expand, we are building a remote Patient Service Center and hiring a new class of Patient Service Agents to support our growing patient population. This role is a strong entry point into healthcare and offers clear opportunities for advancement. Team members have advanced from the Patient Service Center into clinical roles, cosmetic positions, and leadership positions, including Supervisors and Managers.
Patient Service Agents are trained on the systems that power our practices, including patient scheduling platforms, electronic health records, and structured call workflows. Growth within the organization is performance-driven and earned through accuracy, reliability, and consistently delivering a positive patient experience.
ResponsibilitiesReporting to a Patient Service Center Manager, the Patient Service Agent (PSA) supports a high-volume remote call center environment by managing patient communication and appointment scheduling across multiple dermatology practices.
Key responsibilities include:
- Handle an average of 80-100 inbound and outbound calls per day in a structured call center setting
- Schedule, reschedule, and confirm patient appointments accurately and efficiently
- Navigate provider schedules and coordinate communication between patients, clinics, physicians, and pharmacies
- Document patient information clearly and accurately within internal systems, including electronic health records (EHR)
- Maintain strict compliance with HIPAA and patient privacy regulations
- Communicate with patients using a professional, empathetic, and service-oriented approach
- Identify and escalate complex or urgent patient concerns to appropriate team members or leadership
- Meet or exceed individual performance metrics, including call handling, accuracy, and attendance
- Contribute positively to a fast-paced, team-oriented environment
- Other duties assigned as deemed necessary by management
Required Skills/Abilities:
- Clear, professional, and pleasant speaking voice suitable for frequent patient phone interactions
- Warm, friendly, and engaging phone presence with a consistently positive, service-oriented demeanor
- Strong customer service mindset with the ability to communicate calmly and empathetically
- High attention to detail, including accurate written documentation and data entry
- Ability to follow established workflows, scripts, and policies consistently
- Comfort working in a high-volume, performance-driven call center environment
- Demonstrated reliability, punctuality, and consistent attendance
- Strong time-management skills and accountability in a remote setting
- Ability to work independently while remaining responsive and engaged with a team
- Quiet, private home workspace that supports patient confidentiality and HIPAA compliance
- Reliable, high-speed internet capable of supporting VoIP phone systems and video-based training
Education/Experience:
- 1-3 years of general customer database (CRM) experience.
- College education (completed degree or relevant coursework).
- 1-3 years of call center experience (preferred).
- Experience with making outbound sales/service calls (preferred).
- 1-5 years of experience within the healthcare industry (preferred).
- Bilingual preferred (Spanish)
Physical Requirements:
- Prolonged periods of sitting at a desk and working on a computer.
- Must be able to lift 15 pounds at times.
Remote working/work at home options are available for this role.
Not Specified
Lead Security Architect (Remote)
✦ New 🏢 GoDaddy
Salary not disclosed
Location Details: United States - Remote
At GoDaddy the future of work looks different for each team. Some teams work in the office full-events or offsites. This is a remote position, so you'll be working remotely from your home. You may occasionally visit a GoDaddy office to meet with your team for events or offsites.
This position is not eligible to be performed in Alaska, Mississippi, North Dakota, or the Virgin Islands.
GoDaddy is not currently considering candidates for this role in California, Seattle, or NYC.
Join our team
Do you want to be an Information Security Leader at GoDaddy? GoDaddy's Product Security group is looking for a Principal Security Engineer to join our organization. Can you solve large scale and cross-company issues, while ensuring that partnership with the development and operational communities remains in front of mind?
GoDaddy is looking for a Principal Security Engineer to apply their hands-on technical skills, strong leadership abilities, and an eagerness to design solutions to complex problems. You must be comfortable with communicating to stakeholders, performing security assessments and prioritizing security risks, creating/presenting high-quality deliverables.
What you'll get to do...
- Identify security threats in applications and infrastructure and provide remediation mentorship to system owners.
- Join forces with SRE and development teams to find new and creative ways to reduce the occurrence of vulnerabilities at scale.
- Build repeatable/reusable security processes and frameworks.
- Review quality issues and work towards detecting security flaws both obvious and discrete.
- Assist with scoping prospective projects, participating in projects from kickoff through "definition of done" via end-to-end ownership.
- Use your industry experience to own and drive resolution and retest complex security events, policy questions and technical security risks.
Your experience should include...
- 7+ years of progressive security engineering experience across Security Architecture, Cryptography, Network, Cloud, Mobile, and Web Security.
- Skilled in Secure Development Lifecycle, Security by Design, and Shift Left methodologies.
- Proficient in Threat Modeling, Architecture Review, Penetration Testing, Code Review, SAST, and DAST.
- Strong scripting abilities in languages such as Python, C, C++, Java, Ruby, and PowerShell.
- Adept at applying security best practices for compliance, with excellent problem-solving and communication skills.
You might also have...
- Bachelor's degree in computer science or related field.
- Master's degree or PhD in Computer Science or related field.
- Hosting industry and/or cloud Experience.
- Experience in hardware security.
We've got your back... We offer a range of total rewards that may include paid time off, retirement savings (e.g., 401k, pension schemes), bonus/incentive eligibility, equity grants, participation in our employee stock purchase plan, competitive health benefits, and other family-friendly benefits including parental leave. GoDaddy's benefits vary based on individual role and location and can be reviewed in more detail during the interview process.
We also embrace our diverse culture and offer a range of Employee Resource Groups (Culture). Have a side hustle? No problem. We love entrepreneurs! Most importantly, come as you are and make your own way.
About us... GoDaddy is empowering everyday entrepreneurs around the world by providing the help and tools to succeed online, making opportunity more inclusive for all. GoDaddy is the place people come to name their idea, build a professional website, attract customers, sell their products and services, and manage their work. Our mission is to give our customers the tools, insights, and people to transform their ideas and personal initiative into success. To learn more about the company, visit About Us.
At GoDaddy, we know diverse teams build better products—period. Our people and culture reflect and celebrate that sense of diversity and inclusion in ideas, experiences and perspectives. But we also know that's not enough to build true equity and belonging in our communities. That's why we prioritize integrating diversity, equity, inclusion and belonging principles into the core of how we work every day—focusing not only on our employee experience, but also our customer experience and operations. It's the best way to serve our mission of empowering entrepreneurs everywhere, and making opportunity more inclusive for all. To read more about these commitments, as well as our representation and pay equity data, check out our Diversity and Pay Parity annual report which can be found on our Diversity Careers page.
GoDaddy is proud to be an equal opportunity employer. GoDaddy will consider for employment qualified applicants with criminal histories in a manner consistent with local and federal requirements. Refer to our full EEO policy.
Our recruiting team is available to assist you in completing your application. If they could be helpful, please reach out to
Colorado Residents: In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.
GoDaddy doesn't accept unsolicited resumes from recruiters or employment agencies.
Remote working/work at home options are available for this role.
Not Specified
C
Hybrid Recruiter / Account Executive
Salary not disclosed
Hybrid Recruiter / Account Executive – Schaumburg, IL
$50,000 – $60,000 Base + Aggressive Commission (Unlimited Earning Potential)
Year 1: $75,000 – $90,000 | Year 2: $100,000+
Monday – Friday 8am-5pm (Hybrid model- WFH Monday/Friday, in office Tuesday/Wednesday/Thursday)
For more than 30 years, Corporate Resources of Illinois, a woman-owned and operated recruiting firm, has partnered with businesses across Chicagoland to secure top talent and build high-performing teams. Our mission is simple: save companies time, money, and frustration while helping them grow stronger organizations.
We are expanding our internal team and looking for a highly driven Recruiter/Account Executive who is competitive, motivated by earning potential, and thrives in a fast-paced sales environment.
This is the perfect opportunity for someone with an entrepreneurial mindset who wants to control their income and build a lucrative career in recruiting and business development. The right person will be energized by closing deals, building relationships, and delivering talent solutions that make a real impact on our clients’ businesses.
In this role, you’ll have direct access to decision-makers, act as a trusted advisor to clients, and play a critical role in helping companies hire the right talent to grow.
What You’ll Do
- Drive revenue growth by building relationships with new and existing clients and identifying hiring needs.
- Prospect and develop new business through outbound calls, warm leads, referrals, and networking.
- Source, interview, and evaluate candidates to identify top talent in the market.
- Match high-quality candidates with client opportunities to create successful, long-term placements.
- Serve as a consultative partner to clients, advising them on hiring strategy, talent market trends, and candidate selection.
- Present top-tier candidates after thoroughly vetting qualifications, references, and career motivations.
- Maintain strong client relationships through proactive communication, follow-through, and exceptional service.
- Collaborate with marketing and internal recruiting teams to strengthen client engagement and grow market share.
- Track performance metrics and revenue goals while building your own book of business.
What You Bring
- Highly motivated and competitive personality with a strong desire to earn.
- Sales mindset with the drive to exceed goals and increase income.
- Excellent communication and relationship-building skills.
- Strong work ethic and the ability to thrive in a performance-based environment.
- Natural problem solver with a solutions-focused mindset.
- Previous experience in sales, recruiting, HR, or client services is a plus but drive and ambition matter most.
Why Join Corporate Resources?
- Unlimited commission structure – no cap on earnings
- Opportunity to build a six-figure career in recruiting and sales
- Work directly with business leaders and decision-makers
- Collaborative and supportive team environment
- Established brand with 30+ years of success in the Chicagoland market
If you are competitive, money-motivated, and ready to build a career where your effort directly drives your income, we want to hear from you.
Remote working/work at home options are available for this role.
Not Specified
S
ServiceNow Principal Domain Architect - Remote
✦ New
Salary not disclosed
City/State
Norfolk, VA
Work Shift
First (Days)
Overview:
Sentara is hiring a ServiceNow Principal Domain Architect!
This position is fully remote!
Overview
The domain architect proactively and holistically leads and supports EA activities that guide the development and management of domain and infrastructure solutions. These solutions enable the organization's future-state business capabilities and drive the organization's targeted business outcomes. Technologies include data centers, infrastructure, cloud, mobile, AI, Internet of Things (IoT), blockchain, edge computing, and immersive experiences technologies.
Domain architects provide the leadership, facilitation, analysis, and design tasks required for the development of an enterprise's technical and infrastructure architecture. Domain architects create deliverables that help develop target-state guidance (standards, guidelines, individual parts, platforms, and configurations) for evolving the technical infrastructure across the enterprise, in order to enable business strategy and deliver targeted business outcomes. They enable and orchestrate the delivery of targeted business outcomes by facilitating and making technical decisions.
A Specialist Professional is a recognized subject matter expert in a job area, typically obtained through advanced education and work experience.
Responsibilities typically include
• Managing large projects or processes with limited oversight from the manager.
• Coaching, reviewing, and delegating work to lower-level professionals.
• Problems faced are difficult and often complex.
Education
Certification/Licensure
Experience
Benefits: Caring For Your Family and Your Career
• Medical, Dental, Vision plans
• Adoption, Fertility and Surrogacy Reimbursement up to $10,000
• Paid Time Off and Sick Leave
• Paid Parental & Family Caregiver Leave
• Emergency Backup Care
• Long-Term, Short-Term Disability, and Critical Illness plans
• Life Insurance
• 401k/403B with Employer Match
• Tuition Assistance - $5,250/year and discounted educational opportunities through Guild Education
• Student Debt Pay Down - $10,000
• Reimbursement for certifications and free access to complete CEUs and professional development
•Pet Insurance
•Legal Resources Plan
•Colleagues have the opportunity to earn an annual discretionary bonus ifestablished system and employee eligibility criteria is met.
Sentara Health is an equal opportunity employer and prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves.
In support of our mission "to improve health every day," this is a tobacco-free environment.
For positions that are available as remote work, Sentara Health employs associates in the following states:
Remote working/work at home options are available for this role.
Norfolk, VA
Work Shift
First (Days)
Overview:
Sentara is hiring a ServiceNow Principal Domain Architect!
This position is fully remote!
Overview
The domain architect proactively and holistically leads and supports EA activities that guide the development and management of domain and infrastructure solutions. These solutions enable the organization's future-state business capabilities and drive the organization's targeted business outcomes. Technologies include data centers, infrastructure, cloud, mobile, AI, Internet of Things (IoT), blockchain, edge computing, and immersive experiences technologies.
Domain architects provide the leadership, facilitation, analysis, and design tasks required for the development of an enterprise's technical and infrastructure architecture. Domain architects create deliverables that help develop target-state guidance (standards, guidelines, individual parts, platforms, and configurations) for evolving the technical infrastructure across the enterprise, in order to enable business strategy and deliver targeted business outcomes. They enable and orchestrate the delivery of targeted business outcomes by facilitating and making technical decisions.
A Specialist Professional is a recognized subject matter expert in a job area, typically obtained through advanced education and work experience.
Responsibilities typically include
• Managing large projects or processes with limited oversight from the manager.
• Coaching, reviewing, and delegating work to lower-level professionals.
• Problems faced are difficult and often complex.
Education
- 8+ years of relevant experience with a degree (Required)
- 10+ years of relevant experience without a degree (Required)
Certification/Licensure
- ServiceNow Architect Certification (Preferred)
Experience
- 10 to 12 years of ServiceNow experience over all ServiceNow experience (Required)
- Minimum 2 to 3 years of ServiceNow architect-level experience (Required)
- ServiceNow experienced, certified Architect
- Strong familiarity with ServiceNow Suite (e.g., ITSM, SPM, FSM, ITOM, IRM, EA etc) and platform wide analytics, AI, reporting and Virtual Agent a plus.
- Proven ability to communicate effectively with both business and technical stakeholders.
- Demonstrable ability to work independently, with a focus on best practice architectural design and analytical problem-solving and critical thinking.
- Familiarity with system/software engineering lifecycle principles, including requirements analysis, functional and technical solutions development, and application support.
- Experience working with large datasets, performing data analysis/modeling, and contributing insights for management decision-making.
Benefits: Caring For Your Family and Your Career
• Medical, Dental, Vision plans
• Adoption, Fertility and Surrogacy Reimbursement up to $10,000
• Paid Time Off and Sick Leave
• Paid Parental & Family Caregiver Leave
• Emergency Backup Care
• Long-Term, Short-Term Disability, and Critical Illness plans
• Life Insurance
• 401k/403B with Employer Match
• Tuition Assistance - $5,250/year and discounted educational opportunities through Guild Education
• Student Debt Pay Down - $10,000
• Reimbursement for certifications and free access to complete CEUs and professional development
•Pet Insurance
•Legal Resources Plan
•Colleagues have the opportunity to earn an annual discretionary bonus ifestablished system and employee eligibility criteria is met.
Sentara Health is an equal opportunity employer and prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves.
In support of our mission "to improve health every day," this is a tobacco-free environment.
For positions that are available as remote work, Sentara Health employs associates in the following states:
Remote working/work at home options are available for this role.
Not Specified
S
Cybersecurity Analyst - Remote
✦ New 🏢 Sentara Health
Salary not disclosed
City/State
Norfolk, VA
Work Shift
First (Days)
Overview:
Sentara is hiring for a Cybersecurity Analyst!
This position is fully remote!
Overview
Responsible for day-to-day support and optimization of software applications, including builds, upgrades, and system enhancements. Analyzes business / clinical needs, evaluate software releases and/or new products, and gives recommendations to optimize processes and decrease expenses. Possesses in-depth business / clinical and application knowledge and experience. Performs and documents workflow assessments to determine functional requirements for optimal utilization of applications. Develops system test plans and performs testing of software upgrades and patches. Maintains a record of test progress and test results. Responsible for problem, incident, and change management and service requests. Provides daily on-call support to the customer base for application-related issues. Works within a cross-functional team and with end-users to achieve application integration to meet business / clinical needs. Responsible for the communication of software issues, requirements, upgrades, and enhancements. Oversees smaller-sized projects or components of projects. Coordinates implementation or project planning around software application releases. Possesses a key certification(s) or other credential(s) which is determined central to the systems or applications supported.
An Experienced Professional applies practical knowledge of job areas typically obtained through advanced education and work experience.
Responsibilities typically include:
• Works independently with general supervision.
• Problems faced are difficult but typically not complex.
• May influence others within the job area through explanation of facts, policies, and practices.
Position Summary:
Our Cybersecurity Analyst role specializes in Security Orchestration Automation & Response (SOAR), Incident Response, Endpoint Detection & Response (EDR), and Security Information and Event Management (SIEM). In this critical role, you will help protect sensitive patient and organizational data by proactively detecting, analyzing, and responding to cybersecurity threats, leading the development and implementation of a customized SOAR solution to automate and streamline security operations, while ensuring compliance with HIPAA and healthcare regulations. This position requires participation in a 24/7 on-call rotation to respond promptly to security incidents.
Key Responsibilities:
Minimum Education Qualifications
Certification/Licensure
Minimum Experience Qualifications
We provide market-competitive compensation packages, inclusive of base pay, incentives, and benefits. The base pay rate for Full Time employment is: $80,204.80 - $133,681.60. Additional compensation may be available for this role such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.
Talroo-IT
Benefits: Caring For Your Family and Your Career
• Medical, Dental, Vision plans
• Adoption, Fertility and Surrogacy Reimbursement up to $10,000
• Paid Time Off and Sick Leave
• Paid Parental & Family Caregiver Leave
• Emergency Backup Care
• Long-Term, Short-Term Disability, and Critical Illness plans
• Life Insurance
• 401k/403B with Employer Match
• Tuition Assistance - $5,250/year and discounted educational opportunities through Guild Education
• Student Debt Pay Down - $10,000
• Reimbursement for certifications and free access to complete CEUs and professional development
•Pet Insurance
•Legal Resources Plan
•Colleagues have the opportunity to earn an annual discretionary bonus ifestablished system and employee eligibility criteria is met.
Sentara Health is an equal opportunity employer and prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves.
In support of our mission "to improve health every day," this is a tobacco-free environment.
For positions that are available as remote work, Sentara Health employs associates in the following states:
Remote working/work at home options are available for this role.
Norfolk, VA
Work Shift
First (Days)
Overview:
Sentara is hiring for a Cybersecurity Analyst!
This position is fully remote!
Overview
Responsible for day-to-day support and optimization of software applications, including builds, upgrades, and system enhancements. Analyzes business / clinical needs, evaluate software releases and/or new products, and gives recommendations to optimize processes and decrease expenses. Possesses in-depth business / clinical and application knowledge and experience. Performs and documents workflow assessments to determine functional requirements for optimal utilization of applications. Develops system test plans and performs testing of software upgrades and patches. Maintains a record of test progress and test results. Responsible for problem, incident, and change management and service requests. Provides daily on-call support to the customer base for application-related issues. Works within a cross-functional team and with end-users to achieve application integration to meet business / clinical needs. Responsible for the communication of software issues, requirements, upgrades, and enhancements. Oversees smaller-sized projects or components of projects. Coordinates implementation or project planning around software application releases. Possesses a key certification(s) or other credential(s) which is determined central to the systems or applications supported.
An Experienced Professional applies practical knowledge of job areas typically obtained through advanced education and work experience.
Responsibilities typically include:
• Works independently with general supervision.
• Problems faced are difficult but typically not complex.
• May influence others within the job area through explanation of facts, policies, and practices.
Position Summary:
Our Cybersecurity Analyst role specializes in Security Orchestration Automation & Response (SOAR), Incident Response, Endpoint Detection & Response (EDR), and Security Information and Event Management (SIEM). In this critical role, you will help protect sensitive patient and organizational data by proactively detecting, analyzing, and responding to cybersecurity threats, leading the development and implementation of a customized SOAR solution to automate and streamline security operations, while ensuring compliance with HIPAA and healthcare regulations. This position requires participation in a 24/7 on-call rotation to respond promptly to security incidents.
Key Responsibilities:
- Design, develop, and maintain a customized SOAR solution that automates incident detection, analysis, triage, containment, and reporting.
- Collaborate with stakeholders to identify repetitive security tasks suitable for SOAR automation, improving efficiency and consistency in security operations.
- Integrate SOAR workflows with existing EDR, SIEM, and other critical platforms to enhance visibility and rapid response capabilities.
- Continuously tune SOAR playbooks to adapt to emerging threats, regulatory changes, or improvements in threat intelligence.
- Monitor all platforms for security incidents, leveraging SOAR for rapid, orchestrated response.
- Lead and support incident response efforts-from identification and analysis to containment, eradication, and recovery-with a focus on safeguarding Protected Health Information (PHI) and ensuring minimal impact to patient care.
- Analyze logs, forensic data, and network traffic across a complex healthcare IT environment.
- Develop and tune SIEM correlation rules, alerts, and integrated SOAR workflows to detect and respond to threats.
- Serve as part of a 24/7 on-call rotation, responding rapidly to incidents and escalations as they arise, including after-hours and weekends.
- Ensure incident handling and SOAR-driven automation align with HIPAA and all relevant regulations; participate in incident debriefs and continuous improvement initiatives.
- Collaborate with clinical, IT, compliance, and third-party vendors to assess risk and remediate vulnerabilities across critical systems and devices.
- Document incident response and SOAR automation actions in detail, maintaining records for legal, compliance, and audit purposes.
- Participate in healthcare-specific threat hunting, vulnerability assessments, and security exercises to strengthen organizational resilience.
- Maintain current knowledge of emerging cyber threats, SOAR technologies, vulnerabilities, and regulatory changes that could impact healthcare operations.
- Bachelor's degree in Cybersecurity, Computer Science, IT, or a related field; or equivalent experience.
- 3+ years of experience in a SOC, incident response, health IT cybersecurity, or SOAR engineering role.
- Excellent proficiency in Python
- Proven experience with SOAR implementation, EDR tools, and SIEM solutions, with preference for healthcare environments.
- Familiarity with HIPAA and healthcare risk management practices.
- Strong communication, teamwork, and documentation skills; able to communicate effectively with technical and clinical stakeholders.
- Availability to participate in a 24/7 on-call rotation and respond to security incidents outside of standard business hours.
- Relevant certifications (CISSP, CEH) are preferred.
Minimum Education Qualifications
- 3 years of relevant experience with a degree (Required)
- 5+ years of relevant experience without a degree (Required)
- Experience in lieu of a Bachelor's Degree
Certification/Licensure
- Relevant certifications (CISSP, CEH) are preferred.
Minimum Experience Qualifications
- 3 to 5+ years of relevant experience
We provide market-competitive compensation packages, inclusive of base pay, incentives, and benefits. The base pay rate for Full Time employment is: $80,204.80 - $133,681.60. Additional compensation may be available for this role such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.
Talroo-IT
Benefits: Caring For Your Family and Your Career
• Medical, Dental, Vision plans
• Adoption, Fertility and Surrogacy Reimbursement up to $10,000
• Paid Time Off and Sick Leave
• Paid Parental & Family Caregiver Leave
• Emergency Backup Care
• Long-Term, Short-Term Disability, and Critical Illness plans
• Life Insurance
• 401k/403B with Employer Match
• Tuition Assistance - $5,250/year and discounted educational opportunities through Guild Education
• Student Debt Pay Down - $10,000
• Reimbursement for certifications and free access to complete CEUs and professional development
•Pet Insurance
•Legal Resources Plan
•Colleagues have the opportunity to earn an annual discretionary bonus ifestablished system and employee eligibility criteria is met.
Sentara Health is an equal opportunity employer and prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves.
In support of our mission "to improve health every day," this is a tobacco-free environment.
For positions that are available as remote work, Sentara Health employs associates in the following states:
Remote working/work at home options are available for this role.
Not Specified
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