Engineering Structures Jobs in Santa Ana

Senior Risk Analyst

Santa Ana, CA 92707 (Hybrid – schedule TBD)

$43.68/hour

Start Date: 02/02/2026

Estimated End Date: 07/31/2026

Potential for extension based on business needs

About the Opportunity

We are seeking an experienced Senior Risk Analyst to support enterprise risk documentation and control alignment initiatives. This role is ideal for a detail-oriented risk professional who thrives in complex environments and enjoys translating operational processes into structured, methodology-aligned risk and control frameworks.

This is a hybrid position based in Santa Ana, CA, offering competitive pay and the potential for assignment extension.

How You’ll Contribute

• Develop a strong understanding of enterprise risks and controls through review of risk assessments, methodologies, policies, and procedures
• Translate complex operational processes into clear, structured risk and control documentation aligned with established methodology
• Identify and document evidence requirements for controls, including source systems, report names, and retention standards
• Facilitate working sessions with process owners to accurately capture risk, control, and evidence details
• Develop and maintain detailed project plans covering risk documentation, control documentation, evidence mapping, and walkthroughs
• Track timelines, milestones, and deliverables; proactively escalate risks to project timelines
• Monitor documentation quality to ensure consistent methodology application across process areas
• Support leadership with periodic progress updates

What You’ll Bring

Education & Experience

• Bachelor’s degree in Business, Accounting, Finance, or equivalent work experience
• 5+ years of experience in risk management, internal controls, compliance, internal audit, or related fields
• Experience in Commercial Banking and/or Fiduciary & Wealth Management industries preferred
• Experience with GRC or risk management systems (AuditBoard experience preferred)

Knowledge, Skills & Abilities

• Strong knowledge of operational and regulatory risks and controls
• Ability to build effective relationships with senior management and cross-functional teams
• Excellent analytical, organizational, and client service skills
• Exceptional attention to detail
• Strong written and verbal communication skills
• Proven ability to manage multiple priorities and adapt in fast-paced environments
• Self-starter with the ability to work independently under broad supervision
• Proficiency in Microsoft Word, Excel, and PowerPoint

Role Scope & Impact

• Works on complex problems requiring evaluation of diverse factors
• Develops solutions with limited precedents and adapts existing methodologies
• Exercises sound judgment in selecting appropriate courses of action
• No direct supervisory responsibilities
• Operates independently with broad oversight

If you are a seasoned risk professional looking to contribute to a structured enterprise risk initiative within a dynamic organization, we encourage you to apply.

At American Equipment Holdings, we are one of the nation’s leading providers of overhead crane solutions. Our success is built on a simple philosophy: take care of our customers and take care of our people. We offer competitive wages, comprehensive benefits, and opportunities for growth and development. Join one of the fastest-growing companies in the industry and be part of a team that values integrity, safety, and excellence.

Position Summary

We are seeking a detail-oriented and experienced Crane Surveyor to join our team. This role is critical in ensuring the safety, compliance, and operational readiness of overhead crane systems. The Crane Surveyor will conduct thorough inspections, document findings, and provide recommendations for maintenance, repairs, and upgrades in accordance with OSHA, ANSI, and OEM standards.

Key Responsibilities

• Conduct detailed surveys and inspections of overhead cranes, hoists, and related lifting equipment.
• Evaluate structural, mechanical, and electrical components for wear, damage, and compliance.
• Document inspection results, deficiencies, and recommendations in clear, professional reports.
• Collaborate with service technicians and project managers to develop maintenance and repair plans.
• Ensure all inspections meet OSHA, ANSI, and OEM standards.
• Identify and assess risk factors related to crane operation and maintenance.
• Provide expert guidance on crane lifecycle management and modernization opportunities.
• Communicate findings and recommendations to customers in a clear and professional manner.
• Maintain accurate records and support compliance audits.

Qualifications

• High school diploma or GED required; technical training or certifications preferred.
• Minimum 1 years of experience in crane inspection, maintenance, or related field.
• Strong understanding of mechanical, structural, and electrical crane systems.
• Familiarity with OSHA and ANSI standards for overhead lifting equipment.
• Ability to read and interpret technical drawings, schematics, and OEM manuals.
• Excellent attention to detail and documentation skills.
• Strong communication and customer service abilities.
• Valid driver’s license and ability to travel to customer sites.

Preferred Skills

• Certified Crane Inspector (CCI) or equivalent certification.
• Experience with inspection software and digital reporting tools.
• Knowledge of various crane types including bridge, gantry, jib, and monorail systems.

Schedule

• Full-time, Monday to Friday
• Occasional overtime and travel may be required

Benefits

• Three Medical Plan offerings through Cigna
• FSA & HSA options
• Dental and Vision Insurance
• Short-Term & Long-Term Disability
• Life and AD&D Insurance
• 4% 401(k) Match
• 80 Hours PTO
• Company-provided PPE
• Ongoing training and development opportunities

American Equipment Holdings is proud to be an equal opportunity employer. All qualified applicants will receive consideration without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Compensation details: 36-44 Hourly Wage

PI13390df11b2c-37344-38753168

General Manager – Americas

Onsite, Orange County, CA 92782

Paid Relocation Offered

$380k/yr + DOE + 100% Paid Benefits for Family

We are a market player for smart home appliances and consumer electronics with a global presence. Our mission is to create connected lifestyles with smarter products, making life better at home and beyond.

Position Summary

The General Manager for Americas holds full responsibility for the regional P&L up to contribution margin, leading a high-performing cross-functional team and aligning execution with global strategic objectives.

This pivotal role will drive transformational growth, develop an elite leadership bench, and embed a disciplined, data-driven culture across the region. Success requires a builder mindset, strong operational discipline, and the ability to influence and inspire across a matrixed, global environment.

In essence, this role is about being both:

1. A Strategic Builder – shifting the region from support mode to true business ownership, shaping omnichannel growth, and serving as the primary growth driver.
2. A Results-Oriented Operator – seizing opportunities in commercial execution, improving contribution margin, and elevating the capability and performance of the regional team.

Key Responsibilities:

Strategic Leadership

• Translate global strategy into clear, actionable regional initiatives and measurable goals.
• Collaborate with corporate leadership to ensure seamless alignment and long-term impact.
• Champion a culture of ownership, performance, and continuous improvement across the Americas.

Business & Operational Management

• Hold full P&L accountability for the Americas region, driving revenue growth, profitability, and operational efficiency.
• Lead disciplined execution through robust performance management and KPI tracking.
• Drive the Americas omnichannel transformation in close partnership with the Global Amazon team.
• Ensure cross-functional excellence across Marketing, Sales (Retail + Amazon), Product Marketing, and Go-to-Market teams to guarantee market fit and launch success.

Team & Culture Building

• Build, lead, and develop a world-class regional leadership team.
• Foster a values-based culture grounded in consumer obsession, accountability, collaboration, and humility.
• Establish talent development and succession plans to match the company’s ambitious growth trajectory.

Customer & Market Focus

• Ensure global brand-building and product strategies are successfully executed and localized for the Americas market.
• Support innovation and new product launches through seamless cross-functional coordination.
• Stay ahead of market trends, channel dynamics, and competitor activity to anticipate opportunities and inform decision-making.

Qualifications:

• 15+ years of progressive leadership experience in consumer products, ideally in DTC or omnichannel environments.
• Proven success managing a regional P&L and leading complex, cross-functional organizations.
• Background in high-growth or transformation-stage companies with demonstrated ability to scale.

Capabilities

• Entrepreneurial and hands-on with strong business acumen.
• Skilled at implementing structure, process discipline, and performance frameworks.
• Adept at driving cultural transformation and building collaborative, empowered teams.

Traits

• Detailed & Organized – brings structure to ambiguity and ensures strong operational cadence.
• Collaborative – builds partnerships across teams while upholding accountability.
• Consumer-First – keeps customer experience and brand at the center of all decisions.
• Low Ego / Open-Minded – coachable, feedback-driven, and business-first.
• Proactive & Ownership-Driven – takes initiative, ensures flawless execution, and follows through.
• Results-Oriented – defines success through tangible business outcomes.
• People Developer – invests in building, mentoring, and empowering top talent.

Who We Are

o5 group is an industry leader in global fashion & apparel design with 40+ years of success across wholesale, e-comm, and marketplace. We are privately held, HQ in NYC with brand offices in CA - a dynamic portfolio of global brands committed to operational excellence in design, product development, production, sourcing, distribution & logistics. With category expertise in full-collection menswear, womenswear, childrenswear, infant toddler; we specialize in denim, outerwear, activewear, loungewear/sleepwear, trusted by top retailers.

About the Role

The Paid Search & Shopping Specialist reports to the Senior Manager of Performance Marketing and is responsible for the hands-on management, optimization, and growth of paid search and shopping programs for the DTC business. This role focuses on Google Ads and Microsoft Ads, including Search, Shopping, and Performance Max-style solutions, with accountability for driving efficient customer acquisition and revenue growth.

The ideal candidate is highly analytical, execution-focused, and experienced in scaling paid search and shopping campaigns within an ecommerce or DTC environment.

How You’ll Contribute

• Manage day-to-day execution and optimization of paid search and shopping campaigns across Google Ads and Microsoft Ads, including Search, Shopping, Performance Max, and Brand/Non-Brand programs.
• Own keyword research, query mining, account structure, bidding strategies, and budget pacing to drive efficient growth.
• Build, optimize, and maintain product feeds for Google Merchant Center and Microsoft Merchant Center.
• Monitor performance daily and adjust bids, budgets, targeting, and structure to improve ROAS, CAC, CPA, and revenue.
• Analyze search term reports, product-level performance, and audience signals to identify optimization opportunities.
• Execute ongoing testing across ad copy, extensions, landing pages, bidding strategies, and automation configurations.
• Identify opportunities to scale high-performing categories, products, and seasonal promotions.
• Track, analyze, and report on paid search and shopping performance, highlighting trends and insights.
• Partner with analytics teams to ensure accurate tracking, conversion measurement, and attribution.
• Use performance insights to inform budget allocation, forecasting, and channel optimization.
• Work closely with Ecommerce, Merchandising, and Creative teams to align campaigns with launches and inventory priorities.
• Collaborate with SEO and organic search teams to maximize overall search coverage.
• Stay current on platform updates, betas, and best practices across Google and Microsoft Ads.
• Test new features, formats, and automation tools to drive incremental performance.

What You Bring to the Team

• Bachelor’s degree in Marketing, Business, or related field preferred.
• 5+ years of hands-on experience managing paid search and shopping campaigns in a DTC or ecommerce environment.
• Proven experience with Google Ads and Microsoft Ads, including Search and Shopping.
• Hands-on experience managing Google Merchant Center and Microsoft Merchant Center product feeds.
• Experience in apparel, lifestyle, multi-brand, multi-gender brands is a strong plus.
• Strong analytical skills with the ability to translate data into actionable insights.
• Proficiency in Google Ads, Microsoft Ads, Merchant Center platforms, and Google Analytics (GA4 preferred).
• Strong understanding of DTC performance metrics including ROAS, CAC, CPA, and revenue.
• High attention to detail with strong organizational and time management skills.
• Effective communicator with the ability to collaborate cross-functionally.

Why Join o5 group

• Medical, Dental, and Vision coverage.
• 401(k) + company-paid life insurance.
• Paid Time Off (PTO) + company holidays.
• Commuter benefits.
• Hybrid/flexible schedule.
• Family-oriented culture.
• Responsibility & Sustainability across economic, social, and environmental impact.

The Opportunity:

The Account Executive, Prestige, Orange County is a key partner within their territory, consistently meeting and exceeding seasonal sales goals across major retailers. This role is about more than just driving numbers- it’s about building strong, lasting relationships and identifying opportunities to grow the business in thoughtful, strategic ways. You’ll work closely with store teams, internal partners, and retail staff, bringing strong product knowledge, clear communication, and a collaborative mindset. With natural energy and enthusiasm for the work, you’ll help ensure Puig Prestige brands (Carolina Herrera, Rabanne, and Jean Paul Gaultier) are represented with purpose and impact, motivating teams and elevating the customer experience.

What You’ll Get to Do:

Sales & Strategy:

• Lead your territory by developing and executing thoughtful sales strategies that not only meet but exceed financial targets across key accounts
• Regularly analyze sales trends and customer behavior to uncover actionable insights and drive sustained business growth
• Oversee performance across doors by ensuring each location has the right mix of staffing, merchandising, and activations to reach full potential
• Manage budgets and allocate spend strategically for each account, ensuring alignment with Puig’s financial and operational guidelines
• Build momentum at retail through in-store events and tailored promotions that excite both teams and customers

Education & Team Development:

• Design and implement local training initiatives in partnership with the Education team that support both sales goals and brand standards
• Provide hands-on coaching to Beauty Advisors and Makeup Artists, helping them build product knowledge, selling confidence, and customer connection
• Motivate teams by fostering accountability, recognizing strong performance, and leading through brand storytelling and example

Relationship Building & Retail Partnerships:

• Serve as a key point of contact and trusted partner for store managers, corporate retail stakeholders, and internal cross-functional teams
• Collaborate closely with Visual Merchandising and Store Design to ensure brand presentation is impactful, consistent, and aligned with current campaigns
• Proactively identify and address business needs, from promotional planning to team resourcing, to keep performance on track
• Lead recruiting, onboarding, and development of in-store talent to strengthen retail teams, improve rankings, and grow Puig’s brand presence

We’d love to meet you if you have:

• 5+ years of sales experience in beauty, fashion, or luxury retail, including ownership of key accounts
• Proven success developing and executing sales strategies across major retail partners
• Strong knowledge of fragrance and makeup categories, paired with compelling brand storytelling skills
• A track record of exceeding sales targets and driving measurable growth
• Experience leading in-store teams, delivering impactful trainings, and developing talent
• Solid business acumen, including comfort with data analysis, budgeting, and planning
• Clear communication and strong project management skills, with a collaborative approach
• Natural leadership ability- you coach, influence, and inspire retail partners to perform at their best
• High emotional intelligence and professionalism, with the ability to build lasting relationships
• A genuine passion for luxury beauty and delivering elevated retail experiences
• Flexibility to work weekends and key holidays as needed
• Proficiency in Microsoft Office (Excel and PowerPoint)
• A valid driver’s license, reliable transportation, and willingness to travel up to 75% including overnight travel

Compensation:

As required by California State’s salary transparency law, effective November 2022, the expected base salary for this position ranges from $110,000.00 - $115,000.00. Various factors are considered when extending offers, such as relevant skillset, training, years of experience related to the current job description, education, and our organizational structure. In addition to the base salary, PUIG offers a competitive benefits package that includes health and dental insurance, life insurance, disability insurance, 401K, paid holidays, a generous paid time-off policy, hybrid work environment, and career opportunities within a dynamic team.

EEOC:

Puig is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, ethnicity, age, disability, marital status, veteran status, or any other characteristic protected by law.

Diversity, Equity, and Inclusion Commitment:

At Puig, we are continually looking for enthusiastic and committed individuals from a broad range of backgrounds and experiences to join our team.We believe that creating an inclusive environment in which you feel welcomed, valued, engaged, and empowered strengthens our business and fosters a culture where we are inspired to work hard, challenge ourselves, and be innovative in our thinking. Additionally, we believe that the diversity of our employees makes us a stronger company and better able to serve our customers around the world.

About Puig:

Puig creates unique and highly desirable beauty and fashion brands that empower people to reinforce their self-esteem and find their own expression in a family-owned company that aims to leave a better world for the next generation.

Our brand portfolio is structured in three divisions: Beauty and Fashion, with the owned brands Carolina Herrera, Nina Ricci, Paco Rabanne, Jean Paul Gaultier, Dries Van Noten, Penhaligon’s, Byredo, Dr. Barbara Sturm, and L’Artisan Parfumeur; the licenses of Christian Louboutin and Comme des Garçons perfumes; and Lifestyle fragrances, among them Adolfo Dominguez, Antonio Banderas, Shakira, and Benetton. The Charlotte Tilbury division, which includes the luxury makeup brand and the Derma division, with the Apivita, Uriage and Isdin brands. We sell products in 150 countries and operate 26 subsidiaries.

At Puig we honor the values and principles put in place by three generations of family leadership. Today we continue to build on that legacy, through conscious commitments in our ESG agenda (environmental, social, and governance) aligned with the UN Sustainable Development Goals.

Growing plastic surgery practice in Newport Beach, CA is seeking a superstar Patient Sales Coordinator with a strong sales background.

The practice is owned by a board certified plastic surgeon who has performed thousands of cosmetic surgery procedures with impressive, natural-looking results and focuses on providing a uniquely concierge approach to their patients.

The winning candidate must:

• Be willing to work in a sleeves-rolled, hands-on fashion, doing "whatever it takes" to help the team grow.
• Focus on driving sales and results, coupled with a fervent desire to implement and sustain organization and efficiency throughout the practice. This is NOT an administrative position - it is a sales position with some admin work.
• Have a strong ability to build relationships as well as a desire to perform outreach with a positive attitude and friendly demeanor.
• Be able to work in a beautiful office (this is not a remote position).

Responsibilities:

• Sales - sell procedures, treatments and medical spa services ranging from several hundred dollars to over $30,000 to prospective patients through extensive phone conversations and live in-person consultations. 5 days per week will be focused on selling, through phone consultations, live & virtual consultations, email and phone follow-up and similar activities. 50-100+ outgoing and incoming email and phone efforts are commonplace in this role daily. Comfort with quoting and selling procedures and contacting literally hundreds of patients weekly is core to this role, as is intensive computer notation and follow-up.
• Operations Assistance – assist in daily various duties to help the team including event planning and execution, creating and reviewing reports, preparing patients for surgery and completing appropriate steps, and more.

Additional Responsibilities:

• Organization– Task orientation, prompt completion of assignments, and an innate desire to “get things done” is a must. Knowledge of medical software like PatientNow or NexTech is preferred but not required.
• Positivity – we seek a bubbly, positive, sunny outlook from our winning candidate who will work well with others. High ethical standards, zero-drama, professionalism is a must in this role.
• Whatever it takes attitude with a sales focus. The winning candidate will have significant income upside - with no cap or limit - if results are achieved but must be willing to learn new concepts and unlearn intuitive ideas that do not match with the practice's structure. The selected candidate will report directly to the physician owner.

Job Requirements:

• Bachelor’s degree
• 2-5+ years of sales and/or sales management experience is required (cosmetic medical, plastic surgery, direct sales, or similar is a bonus. The ideal candidate will be able to demonstrate prior results in a sales and service capacity - real data showing achievement is key vs. simply tenure in a particular job.
• Must be confident and comfortable presenting prices ranging from several hundred dollars to over 30 thousand dollars, asking for the order and selling on the spot. A belief in and understanding of how to sell luxury items is a must.
• Outstanding communication and presentation skills.
• Belief in the power of cosmetic surgery, procedures and treatments to change the lives of appropriate candidates for the better.
• Type accurately at no less than 40 wpm - 55wpm a must. Strong computer skills with the ability to learn proprietary software for the medical industry quickly is paramount.
• Excellent follow–up and organizational skills – an addiction to timely task completion without compromising quality is a must.
• Professionalism in dress and presentation, honesty, excellent work ethic, no-drama attitude, and positive attitude a must. Working well with existing team members is important.
• Willingness to utilize existing skills and talent, while simultaneously learning and executing the company’s proven system.
• Are you no-drama, task-oriented, self-competitive, and motivated to achieve personally and for your team? Then this may be a great position for you.

Pay Structure, Perks, and Benefits:

• Annual base pay of $55,000-$75,000, plus incentives results in most Patient Care Coordinators earning a total compensation in year one in the $95,000-$125,000 range. Income is uncapped and many PCCs, in years 2, 3, or beyond earn 6-figure plus incomes.
• Paid time off - 3 sick days after the 90-day probationary period and up to 9 PTO days after year 1.
• Paid training
• Up to $200/mo in health insurance subsidies after 3 month probationary period.
• Procedure(s) of choice offered at cost after a year of employment.
• Positive workplace working directly, daily, with the doctor, in a boutique environment. Trust is placed to work independently several days per week
• Reasonable hours
• Opportunity to grow personally and professionally by working with a successful practice while learning from a nationally respected consulting team.

Workers Compensation Claim Manager

Property & Casualty Insurance

The manager oversees a team of Claim Specialists who address claims of varying complexities within the department. This role involves tracking claim trends and regularly reporting findings to department leadership, along with action plans to mitigate any negative trends. Candidates residing in Pacific Standard Time regions are highly preferred. A deep understanding of California Workers’ Compensation statutes is essential. The manager will direct policies and procedures to ensure that claim handling aligns with the company’s best practices, as well as all relevant legal and regulatory standards.

Collaboration with the Assistant Vice President is a key aspect, focusing on the planning and establishment of regional business goals. Working alongside risk engineering, underwriting, account executives, vendor management, and legal teams, the manager will address trends that could affect claims costs and develop guidelines that support the department’s and company’s objectives. Technical support should be provided to claims specialists, drawing from industry publications, seminars, and various resources to remain current on essential updates.

Staying informed about recent legal rulings and trends by reviewing case law is also critical. Ensuring a competent claims staff is vital for the timely and equitable resolution of claims based on applicable contracts, state regulations, and company policies. Coverage issues will be identified, including a review of all coverage evaluation letters. The manager will approve recommendations for case reserves and oversee the adequacy of reserves for claims managed by the team. Guidance in claim negotiations and extending settlement authority to Claims Specialists is essential, as is recruiting, mentoring, and retaining skilled staff. Developing and training direct reports is important to maximize their growth and success, while also addressing any performance issues to meet both departmental and individual goals.

Setting, executing, and monitoring regional office claims objectives in alignment with the company’s mission is crucial, along with a willingness to participate in special projects beyond standard duties. Engaging with current and potential customers about the company’s claims capabilities and their specific needs is also required.

Candidates should have over eight years in WC Claims supervision or management roles, with substantial experience in California jurisdiction. A bachelor's degree or its equivalent is mandatory, alongside strong verbal and written communication skills. Proficiency in the Microsoft Office suite and Lotus Notes is also necessary.

Job Summary:

AI is becoming foundational to how iHerb operates globally — from personalization and customer experience to supply chain optimization and fulfillment automation.

We are creating the Head of AI Enablement to ensure AI becomes a sustained, measurable capability across the enterprise — not isolated pilots or one-off tools, but deeply integrated systems that improve how we serve customers in 180+ countries.

*This is not a research role. It is a delivery role.

Job Expectations:

Strategy & Vision

• Define and own iHerb's AI enablement roadmap, aligned with company OKRs and long-term growth strategy.
• Partner with the CTO and senior leadership to embed AI into iHerb's operating model, from supply chain and logistics to personalization and customer service.
• Evaluate and recommend AI tools, platforms, and vendor partnerships across the organization.
• Stay ahead of the AI landscape — identifying emerging technologies, risks, and opportunities relevant to global e-commerce and health & wellness.

Enablement & Adoption

• Build and lead an AI Enablement function that equips teams across iHerb to effectively use AI in their daily workflows.
• Design and roll out AI literacy programs, training curricula, and internal communities of practice for both technical and non-technical staff.
• Establish a Center of Excellence (CoE) for AI, creating standards, best practices, governance frameworks, and playbooks for responsible AI deployment.
• Champion the adoption of AI tools — including generative AI, predictive analytics, and automation — across Marketing, Merchandising, Customer Service, Finance, and Operations.

Execution & Delivery

• Identify and prioritize high-value AI use cases with measurable ROI across business units.
• Partner with engineering and data science teams to move AI initiatives from proof-of-concept to production at scale.
• Define and track KPIs to measure AI adoption, productivity gains, and business impact across the organization.
• Manage a portfolio of AI enablement projects, balancing speed with quality and governance.

Governance & Responsible AI

• Develop and enforce policies around responsible AI use, including data privacy, bias mitigation, and regulatory compliance aligned with GDPR and global standards.
• Ensure AI systems across iHerb are explainable, auditable, and aligned with iHerb's values.

The duties and responsibilities described above may provide only a partial description of this position. This is not an exhaustive list of all aspects of the job. Other duties and responsibilities not outlined in this document may be added as necessary or desirable, with or without notice.

Knowledge, Skills and Abilities:

Required:

• Proven track record of driving AI or digital transformation at scale.
• Strong understanding of LLMs, generative AI, recommendation systems, NLP, and predictive analytics.
• Experience influencing cross-functional stakeholders and executive leadership.
• Ability to translate complex AI concepts into clear business impact.
• High degree of accuracy and attention to detail
• Excellent organization skills and ability to multi-task

Equipment Knowledge:

• Experience with Microsoft Office Suite (Word, Excel, PowerPoint)
• Experience with Google Business Suite (Gmail, Drive, Docs, Sheets, Forms) preferred

Experience Requirements:

Generally requires a minimum of 10+ years experience in technology, data, or product leadership roles and 3-5+ years leading AI/ML strategy, deployment, or enterprise enablement initiatives.

Education Requirements:

Bachelor’s Degree in Business or related field preferred, or a combination of education and equivalent work experience.

Judgment/Reasoning Ability: Able to identify, troubleshoot and resolve problems quickly using sound judgment, poise and diplomacy. Ability to use judgment and reasoning skills, and determine when to escalate issues, as required, in a timely manner.

Physical Demands: The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. While performing the duties of this job, the Team Member is regularly required to talk and hear. The Team Member is frequently required to sit, walk, climb stairs, use hands and fingers, bend, stoop and reach with hands and arms. Reaching above shoulder heights, below the waist or lifting as required to file documents or store materials throughout the work day. The Team Member may occasionally lift or move office products and supplies up to 25 pounds. Proper lifting techniques required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Work Environment: The noise in the work environment is usually moderate. Other factors are:

• Hectic, fast-paced with multi-level distractions
• Professional, yet casual work environment
• Office / Warehouse environment
• Ability to work extended hours as required

SUMMARY

This senior-level service role combines hands-on technical expertise with regional leadership responsibility. The position serves as the primary service and customer support contact for a defined region, balancing field-based service work with oversight, coordination, and performance management of service operations. The role plays a critical part in maintaining customer satisfaction, driving service quality, and ensuring efficient response and resolution across complex CNC environments.

RESPONSIBILITIES

• Serve as the main regional service contact, coordinating incoming service requests and assigning work to field personnel.
• Provide advanced technical support and troubleshooting for CNC equipment involving mechanical, electrical, pneumatic, hydraulic, and PLC systems.
• Support and mentor service engineers through field assistance, technical guidance, and localized training initiatives.
• Oversee open service issues, ensuring timely resolution, proper documentation, and customer communication.
• Prepare service estimates, manage service reports, and support billing and quality documentation processes.
• Conduct performance feedback activities, participate in interviews, and assist with ongoing training and development planning.
• Support machine installations, inspections, shipping coordination, and showroom equipment activities as needed.
• Perform regular safety and compliance audits related to service and facility operations.

QUALIFICATIONS

• Bachelor's degree required.
• Five to seven or more years of progressive service engineering experience with exposure to leadership or regional responsibility.
• Strong working knowledge of CNC systems, including mechanical, electrical, pneumatic, hydraulic, PLC, and programming fundamentals.
• Demonstrated ability to manage multiple priorities in fast-paced, field-driven environments.
• Proven customer-facing communication skills with a professional, solutions-focused approach.
• Strong organizational skills with attention to detail and follow-through.
• Proficiency with standard business software; experience with ERP or CRM systems is a plus.

BENEFITS

• Competitive base compensation with performance-based bonus opportunities.
• High-visibility regional leadership role with strong ownership and decision-making impact.
• Blend of hands-on technical work and leadership responsibilities for continued skill growth.
• Opportunity to work directly with customers and advanced CNC technologies.
• Comprehensive benefits package supporting long-term career stability.

Company Description

VOXELPLA is one of the leading 3D printing filament manufacturers in the USA. We focus on developing high-performance thermoplastic filaments for 3D printing (PLA, PETG, ASA, ABS, and TPE). Our mission is to empower makers and innovators with materials they can rely on.

Role Description

New graduates are welcome to apply. This is a full-time, on-site role for a full-cycle B2B Sales Representative located in Garden Grove, CA. The primary responsibilities include expanding our B2B business, generating leads, managing existing accounts, developing new client relationships, and maintaining long-term partnerships. The role also involves providing exceptional customer service, effectively communicating with clients, presenting solutions, and meeting sales targets. The Account Executive will collaborate with internal teams to meet the needs of customers and support business objectives.

We offer comprehensive benefits and lucrative performance-based bonuses.

Qualifications

• Proven skills in B2B Sales and Account Management
• Excellent Communication and relationship-building abilities
• Strong Customer Service expertise and client-focused approach
• Sales-driven mindset with a track record of meeting or exceeding sales goals
• Exceptional organizational skills and time management abilities
• Bachelor’s degree or higher in Engineering, Business Administration, Marketing, Sales, or a related field is preferred

Nice to Have

• Passion for 3D printing, open-source hardware, or materials innovation