Engineering Structures Jobs in Rutherford New Jersey

The Client Experience Director is a senior, client-centric leader with a strong background in media, marketing and integrated communications. This role is responsible for owning senior client relationships, guiding strategic conversations, and ensuring seamless delivery of complex, multi-channel media and cultural campaigns for Dr. Martens.

The role partners closely with Arena UK leadership and cross-functional teams across planning, investment, analytics, and activation. A strong understanding of media disciplines is essential, alongside exceptional communication, organisational and leadership skills.

This position requires someone who can operate confidently at a global level, connect the dots across markets TAKING Global strategy through to local nuance, and proactively identify opportunities for growth, innovation and added value for both client and agency.

We are looking for someone with:

• Extensive experience in client leadership, account management or client experience roles within media or integrated agencies.

• Strong understanding of media planning, investment, analytics and activation across AV, digital, social, OOH and partnerships.

• Proven ability to manage senior client relationships and complex, multi-market accounts.

• Exceptional communication, organisational and problem-solving skills.

• A strategic, culturally curious mindset with a passion for brands, creativity and innovation.

• Experience working across global or regional client structures is highly advantageous.

Job Description

The position requires someone who is passionate and wants to be at the heart of culture. We need an enthusiastic and pro-active candidate who ideally has previous retail experience, as they will be overseeing Dr Martens across the US and Canada. The role will be working across all media channels, including AV, Social, OOH and media partnerships. Familiarity with insight tools and media planning tools would also be beneficial. There is also a big focus on Search and Affiliates and we are looking for a candidate with experience across these two disciplines, who is as confident having conversations around brand campaign launches, as they are with performance planning. In practice this looks like having a strong working knowledge of the channels and landscape, key developments and being able to confidently and competently liaise with clients and activation specialists.

Due to the nature of our agency and business, the candidate must have brilliant inter-personal skills and be able to multi-task to an exceptional level, with excellent organisational skills. Due to the nature of the role, sitting with the Havas US team, but working into the Arena UK team you will be able to operate autonomously, whilst being connective and collaborative and a team-player. For this specific role you will work with a US based strategist and the wider team of 10 in the UK and always be cognisant of the high level of service to our clients that is expected. The candidate should also be a creative thinker – someone who is willing to put forward smart, innovative and creative ideas to help address our client’s challenges and able to work in partnership with the UK based team to seemingly bring localised excellence to life. Experience working asynchronously, being able to self-start and working with international/ hybrid teams will be beneficial.

Day to day responsibilities

Client Leadership & Strategy

Serve as a senior, trusted client partner for Dr. Martens, building and maintaining strong relationships based on expertise, confidence and credibility.

• Act as the primary client experience lead in New York, while aligning closely with Arena UK and global stakeholders.

• Understand client business objectives deeply and provide strategic guidance that aligns media and cultural activity to brand and commercial goals.

• Demonstrate strong pattern recognition and strategic connectivity, proactively identifying opportunities, risks and solutions across markets and disciplines.

• Stay close to cultural, category and industry headlines, ensuring relevant POVs, insights and competitive intelligence are shared with clients.

Cross Functional Leadership & Delivery

• Ensure internal teams are aligned on client priorities, scopes and expectations, adjusting support and resources as required.

• Lead and oversee the delivery of high-volume, complex media and media technology projects across multiple channels and markets.

• Facilitate seamless integration between Media, Creative, Culture, and specialist teams across the Havas Village.

• Champion best-in-class processes while maintaining flexibility in a fast-paced, dynamic environment.

• Act as a bridge between Arena UK, US teams, and partner agencies to ensure consistency and quality of output.

Operational Excellence

• Own and oversee timelines, SLAs and scopes of work, ensuring projects are delivered on time and to the highest standard.

• Lead internal status meetings and contribute to senior-level client status reporting and presentations.

• Ensure quality control across all outputs, from planning through activation and reporting.

• Support the development and articulation of clear processes, documentation and ways of working across teams.

• Manage work relative to agreed scope and proactively flag opportunities for growth or risk mitigation.

Team & Agency Leadership

• Foster strong collaboration, knowledge sharing and communication across teams and geographies.

• Provide leadership, guidance and mentorship to account and client experience team members.

• Be a team-player who encourages a culture of curiosity, creativity and proactivity—particularly around culture, entertainment and innovation.

• Represent Arena and Havas at relevant industry, cultural and client events.

• Opportunities for travel to Portland, LA and London.

155K

Location: Lyndhurst, NJ (in-office preferred; flexibility may be available depending on fit)

Type: Full-time

About Tekcard Payments

Tekcard Payments is a payment processing and technology company supporting merchants nationwide and a growing ISO/partner channel. We run a fast-paced operation where everyone wears multiple hats and client experience matters.

The Role (Not Generic “Customer Service”)

We’re hiring a Payments Client Services Analyst to support merchants and partners across day-to-day servicing, onboarding coordination, and light operations tasks. This is a B2B, finance-operations style support role—ideal for someone coming from banking, accounting support, fintech, merchant services, or other detail-driven client operations.

You will handle merchant requests, coordinate with internal teams (Underwriting/Risk/Tech/Accounting), and keep accounts moving. You may also support our Premier ISO/Partner channel with status updates, documentation requests, and basic system tasks.

What You’ll Do

• Merchant Support (B2B): Handle inbound merchant questions via phone/email/ticketing—funding/deposit questions, batching, statements, charge schedules, and general account support.
• Partner / ISO Channel Support: Assist partners with onboarding status, missing items, and basic platform/process questions (with clear escalation paths).
• Light Operations / Account Maintenance: Update merchant profiles (bank updates, ownership changes, contact changes), help key/confirm data in internal systems, and ensure clean documentation.
• Issue Triage + Escalation: Identify what’s a client education issue vs. a technical issue vs. a risk/underwriting issue; escalate with clean notes and supporting details.
• Chargeback/Dispute Assistance: Guide merchants on dispute documentation and timelines; route cases appropriately.
• Documentation & Case Notes: Maintain accurate notes, checklists, and follow-ups so nothing falls through the cracks.

You’re a Strong Fit If You…

• Communicate clearly and professionally (written + verbal).
• Are organized and comfortable working multiple queues at once.
• Like structured work: checklists, documentation, clean notes, follow-ups.
• Can learn systems quickly (CRM/ticketing, portals, spreadsheets).
• Can stay calm when a merchant is stressed about money/timing.

Relevant Backgrounds That Translate Well

We’re intentionally trying to avoid “retail-only customer service.” Strong backgrounds include:

• Bank branch operations, deposit ops, treasury support, ACH support
• Accounts receivable / billing support / client accounting support
• Mortgage servicing support / loan operations / escrow processing
• Merchant services support, fintech support, payment operations
• B2B customer support where accuracy + documentation mattered

Requirements

• 1–3+ years in a client-facing operations role (banking, fintech, accounting support, merchant services, etc.)
• Strong attention to detail and comfort with systems + Excel/Google Sheets
• Ability to handle sensitive information with professionalism and discretion

Nice to Have

• Payments/merchant services exposure (funding, batching, statements, chargebacks)
• Experience supporting partners/agents/ISOs (B2B channel support)
• Familiarity with onboarding workflows and verification steps
• Equal Opportunity Employer: Tekcard Payments is an equal opportunity employer.

About the Company:

Celltrion USA is Celltrion’s U.S. subsidiary established in 2018. Headquartered in New Jersey, Celltrion USA is committed to expanding access to biologics to improve care for U.S. patients. Celltrion USA will continue to leverage Celltrion’s unique heritage in biotechnology, supply chain excellence, and best-in-class sales capabilities to improve access to high-quality biopharmaceuticals for U.S. patients. Celltrion Healthcare, which suggested a new growth model in the Korean biopharmaceutical industry through biosimilars, is now advancing to new challenges to become a global pharmaceutical provider. Just as it has overcome many obstacles in the past, Celltrion Healthcare will successfully pave the path for global direct selling, which has never been achieved yet by Korean biopharmaceutical companies. As it continues to surpass its current success, Celltrion Healthcare will take a leap forward to become a leading global biopharmaceutical company.

Celltrion Healthcare provides biosimilar and innovative biopharmaceutical medications to help increase patient access to advanced therapies around the world.

POSITION SUMMARY

Provide administrative and operational support to the IDN Task Force by managing contract documentation, coordinating cross-functional reviews, and tracking approval workflows. This role focuses on ensuring efficient execution of confidentiality agreements (NDA), direct supplier agreement and consulting agreements through structured documentation control, internal coordination, and compliance tracking. The position does not involve commercial negotiation but plays a critical role in ensuring that contract workflows remain organized, accurate, and on schedule.

This position requires a 3 days work on-site at the Jersey City office / 2 days WFH.

KEY ROLES AND RESPONSIBILITIES

Contract Management & Documentation:

• Manage NDAs, direct supplier agreements and consulting agreements
• Track contract status from initiation through execution
• Maintain executed contracts and version history
• Manage contract filing system and document organization
• Monitor open items and alert internal stakeholders of missing approvals

Cross-functional Coordination:

• Coordinate contract review processes with Cross-functional teams (Legal, Finance, Trade, Pricing)
• Ensure required departmental involvement prior to execution
• Follow up on pending reviews and approvals
• Support contract-related scheduling and documentation

Compliance Tracking & Process Support:

• Maintain and update the contract tracker in real time
• Monitor approval status and completeness of documentation
• Support internal compliance procedures related to contract handling
• Prepare contract status summaries for leadership as needed

WORK EXPERIENCE

• With 2–5 years of relevant experience in administrative support, contract coordination, operations, or related roles preferred.
• Junior to mid-level professionals (Associate to Manager level)
• Experience in pharmaceutical, healthcare, or corporate environment preferred
• Exposure to document management, contract tracking, or compliance workflows is a plus
• Project coordination experience is preferred but not required

QUALIFICATIONS

• Strong organizational skills and high attention to detail
• Ability to manage multiple agreements simultaneously
• Comfortable working with cross-functional teams
• Proficiency in Microsoft Outlook, Excel, Word, and PowerPoint
• Experience with Concur or similar expense or administrative systems preferred
• Ability to handle confidential information appropriately
• Strong written and verbal communication skills
• Bilingual, preferably in Korean

EDUCATION

• Associate or bachelor’s degree in Business Administration, Management, Healthcare Management, Life Sciences, or a related field

CORE COMPETENCIES

• Detail-oriented
• Organized and process-driven
• Strong follow-up capability
• Reliable and accountable
• Professional communication skills
• High integrity and discretion when handling sensitive information

Celltrion USA is an equal opportunity employer. It is our policy to employ qualified persons of the greatest ability without discrimination against any employee or applicant for employment because of race, color, religion, national origin, age, sex (including pregnancy), physical or mental disability, medical condition, genetic information, gender identity or expression, sexual orientation, marital status, status as a protected veteran, or any other legally protected group status.

#LI-MDRD

Interested in exploring the role of adipose tissues in mucosal inflammation in a supportive, creative, and inclusive environment?

The Grasset lab

Our lab’s long-term objective is to uncover novel mechanisms underlying the pathology of Crohn’s disease (CD), a progressive incurable disease characterized by transmural intestinal inflammation leading to complications often requiring bowel resection surgery. The goal is to identify novel therapeutic targets by focusing on two previously disconnected hallmarks of CD: expanded mesenteric adipose tissue wrapping around the intestine – or creeping fat – and anti-microbial antibodies, both correlating with disease complications.

Studying these hallmarks will further reveal unexplored relationships between adipocytes, stromal cells, and immune cells driving B cell responses in gut homeostasis and inflammation. Understanding these relationships will impact how we perceive immune responses at other mucosal sites and systemically.

Ongoing projects include: the study of the impact of CD-specific microbiota on stromal cell-supported lymphoid structures embedded in mesenteric adipose tissue; specific mechanisms by which stromal cells and adipocytes communicate with B cells; and the subsequent impact on B cell activation and their differentiation to anti-microbial antibody-producing plasma cells. Future projects will investigate how these relationships are established in early life and evolve over time.

Location

The unique multidisciplinary and collaborative environment within the Drukier Institute for Children’s Health, the Department of Pediatrics, Division of Gastroenterology and Nutrition, and the Jill Roberts Institute for Inflammatory Bowel Disease provides an ideal setting to drive projects in our lab!

You will join our lab on the Weill Cornell Medical College campus on the Upper East Side of Manhattan, at the heart of a research hub which includes Memorial Sloan Kettering Cancer Center and The Rockefeller University. This provides additional opportunities for collaboration and networking across multiple scientific disciplines.

PI statement

I believe the best way to foster a creative scientific environment is to reward teamwork while encouraging individuals to take on new challenges aligned with their individual development and project needs. Your career development matters and will be supported, including through seminar and conference presentations and grant-writing opportunities.

Position Responsibilities

We are seeking a team-oriented, collaborative, and proactive postdoc to play a key role in growing our research program. You would lead your own project focused on adipocyte–stromal–immune interactions in the context of Crohn’s disease and mucosal immunology, and collaborate with other lab members to maximize the use of our samples from gnotobiotic models and human tissues.

Responsibilities include:

·     Conducting independent and collaborative research following lab, departmental, and institutional policies.

·     Designing, organizing, and executing experiments using established and new protocols.

·     Collecting, preparing, and analyzing research data; maintaining detailed experimental records.

·     Preparing datasets, figures, and statistical analyses for presentations and publications.

·     Participating in manuscript and abstract preparation, publishing research findings, and presenting at conferences.

·     Assisting the Principal Investigator with fellowship, grant, and scholarship applications.

·     Contributing to lab operations, including training or supervising students, interns, and other personnel.

Minimum Qualifications

·     PhD, MD, or equivalent doctoral degree

·     Ability to work collaboratively, proactively, and effectively within a team

·     Strong written and verbal communication skills

·     Wet lab experience (e.g. molecular, cellular, and/or immunological techniques)

·     Mouse handling experience (e.g. colony work, bleeding, and/or in vivo experiments)

Preferred Qualifications

Experience in any of the following areas is highly valuable:

• Adipocyte biology
• Fatty acid metabolism
• Adipose-derived stromal cells
• Stromal–immune crosstalk
• Immunology
• Microbiology

Preferred technical experience includes:

• Single-cell RNA sequencing analysis
• Spectral flow cytometry
• Confocal imaging (whole-mount clearing a plus)
• B cell repertoire analysis
• Mass spectrometry
• Cell culture
• Anaerobic bacterial culture

Application Process

Interested applicants should email the following materials to Emilie Grasset at , using “Postdoc position” in the subject line:

• CV
• Cover letter describing past and future research interests and motivation for applying to the Grasset Lab
• Following interviews, candidates will be asked to share the contact information of three references

Weill Cornell Medical College offers subsidized housing, excellent benefits, and assistance with visa requirements.

Commitment to Diversity

Weill Cornell Medicine is committed to fostering a culture of diversity and inclusion among our faculty, staff, and students. We seek out individuals with a diverse range of backgrounds and experiences, and we work to create programs that support both our current employees and our recruitment efforts.

EEO Statement

Weill Cornell Medicine welcomes students, faculty, and staff with diverse backgrounds from across the globe to pursue world-class education and career opportunities, to further the founding principle of “any person, any study.” No person shall be denied employment on the basis of any legally protected status or subjected to prohibited discrimination involving, but not limited to, such factors as race, ethnic or national origin, citizenship and immigration status, color, sex, pregnancy or pregnancy-related conditions, age, creed, religion, actual or perceived disability (including persons associated with such a person), arrest and/or conviction record, military or veteran status, sexual orientation, gender expression and/or identity, an individual’s genetic information, domestic violence victim status, familial status, marital status, or any other characteristic protected by applicable federal, state, or local law. 

Appointment Term:

One-year appointment, with potential for renewal based on performance and funding.

Starting Date:

Available immediately. The exact start date is flexible, with consideration for potential visa processing timelines.

Lab and Department Websites:

Lab: Institute: of Pediatrics: :

Salary is based on years of experience, starting at $74,692, and will comply with the Postdoctoral Union’s Collective Bargaining Agreement.

Benefits:

A summary of employee benefits can be found on the WCM Human Resources website.

Visa Options:

Candidates applying for this position could be eligible for a J-1 Exchange visitor visa and the H-1B temporary worker visa.

Union Membership:

This position is covered under a Collective Bargaining Agreement (CBA) between Weill Cornell Medicine and the International Union, United Automobile, Aerospace, and Agricultural Implement Workers of America (“UAW”), and its Local Union, Weill Cornell Medicine Postdocs United-UAW Local 4100.

About the Role

Works with the Nurse Manager of assigned unit(s) and other members of Nursing Leadership to create an environment that supports professional practice standards. Integrates unit education, evidence-based practice, quality outcomes and strategic initiatives into the development of a collegial relationship with nursing staff and other health care professionals to contribute to high performance patient care environment.

Establishes annual education goals with the Nurse Manager that support those set for the Department and Organization.

Responsibilities

• Develops an education plan and annual competency and executes programming to operationalize goals using didactic education, simulation and demonstration.
• Facilitates the orientation of new staff to assigned units through collaboration and consultation with Nurse Managers and Preceptors to develop individual orientation plans based on assessed needs and maintains accurate orientation records.
• Provides consultation and direction to preceptors, nurses or nurse managers as needed and serves as a mentor for new and current nursing staff.
• Assesses the educational needs of staff in assigned areas in collaboration with nursing management.
• Uses a variety of methods including data collected from performance improvement activities, direct observation, patient satisfaction surveys, and hospital goals.
• Plans and implements formal and informal education activities to meet the needs of nursing staff in assigned areas.
• Provides clinical expertise at point of care including implementing care for complex patients or carrying out complex/high risk procedures.
• Maintains an accurate system of documentation related to the educational experiences of staff, including orientation and ongoing staff development.
• Reviews or develops unit policies and procedures in collaboration with staff; assuring that evidence based practice and research are integrated as appropriate.
• Identifies opportunities for improvement, evidence based practice and nursing research projects and initiates or participates in unit Performance Improvement activities.
• Facilitates, supports and encourages programs and initiatives that promote specialty certification and advanced education initiatives.
• Leads programs that support the Nursing Magnet Model and Peer Review structure in order to drive nursing performance improvement.
• Promotes and supports the Professional Excellence Program in collaboration with departmental leaders in research and performance improvement.

Qualifications

• BSN Required
• MSN Preferred

Develops, supports, analyzes and delivers educational material in order to support staff.

Three years of recent clinical and education experience.

Licenses and Certifications: NJ RN License Required, Cert. in a clinical specialty.

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.

Company: Oak Street Health

Title: Medical Scribe - Bilingual Spanish Required (Full-time in Primary Care Setting)

Location: 4405 Broadway, New York, NY 10040

This is a full time position, M-F from 8am to 5pm

The minimum and maximum base hourly wage for this position is $19.88. This base pay does not include additional forms of compensation including bonuses, overtime, etc.

Role Description

The purpose of a Medical Scribe at Oak Street Health is to support our primary care providers with clinical documentation so that they can focus on providing exceptional care to our patients. Scribes assist providers throughout the patient care journey - huddling each morning to plan for the day's visits, joining them in the exam room to observe and document, and touching base after the visit to assist with next steps.

Beyond the typical Scribe role, these important care team members serve as clinical documentation assistants to their paired provider. Internally, we call them CISs (Clinic Informatics Specialists) in recognition of their important role in supporting accurate, specific, and timely clinical documentation. In addition to observing and documenting all patient encounters in real time, our Scribes become experts in our value-based care model and the documentation and care of chronic conditions, including ICD-10 and CPT coding. Scribes use this expertise to help providers identify and help close care gaps. Scribes receive extensive on-the-job training in clinical workflows, value-based medicine, preventative care for chronic conditions, accurate and specific documentation, population health data streams, and team based care.

Because our patients and providers rely on our Scribes, the ideal candidate should commit at least 1-2 years to this role. This is an excellent opportunity for pre-med track individuals looking to gain practical, paid experience in a clinical setting before applying to an MD/DO/PA/NP program, as well as those pursuing careers in Health Informatics, Public Health, Healthcare Administration, Medical Coding, and other related fields. 

Check out this pamphlet for a sneak peek into the life of an Oak Street Medical Scribe!

Responsibilities:

• Documenting Patient Encounters ~ 80% 

  • Joining the provider in the exam room to observe patient visits

  • Documenting patient encounters in a structured note, including the history of the present illness, assessment, plan, and physical exam

  • Assigning appropriate CPT and ICD-10 codes

  • Preparing After Visit Summaries

  • Consulting with provider to ensure accurate and specific documentation

• Clinical Documentation Improvement ~ 10%

  • Requesting and reviewing medical records 

  • Leveraging Oak Street's population health tools to support clinical documentation improvement

  • Preparing for and supporting Daily Huddles and Clinical Documentation Reviews 

  • Consulting with provider on clinical documentation opportunities

• Administrative support for your provider and care team ~ 10%

  • Placing orders orders and referrals

  • Addressing tasks

  • Supporting the care team with additional responsibilities related to clinical documentation

• Other duties as assigned

What we're looking for

Knowledge

• Knowledge of medical terminology and common medications, either from a pre-medical degree or prior clinical experience

• Prior clinical experience, including shadowing and/or volunteering

• Prior scribe or transcription experience

Skills

• Advanced listening and communication skills

• Strong computer literacy and ability to learn new technical workflows

• Fluency in Spanish, Polish, Russian, or other languages spoken by people in the communities we serve

Abilities

• Ability to adapt to new workflows and to quickly learn new concepts and skills [required]

• Ability to type 70+ words per minute

• Ability and willingness to take direction and be a member of a team providing patient care, including adapting to the provider's working style

• Ability to be a self-starter within your role scope

• Excellent job attendance including ability to work in-person in our clinics (Our providers count on you.)

• Ability to commit to at least 1 year in role (2+ is ideal)

• Ability to work approximately 40-45 hours per week during clinic hours (full time position) with predictable hours and break times

• Compliance with hospital and Oak Street Health policies, including HIPAA

• US work authorization

Behaviors

We strive for team members who represent our service standards and are:

• Competent

• Dependable

• Inclusive

• Seamless 

• Someone who embodies being 'Oaky'

What does being 'Oaky' look like?

• Radiating positive energy

• Assuming good intentions

• Creating an unmatched patient experience

• Driving clinical excellence

• Taking ownership and delivering results

• Being relentlessly determined

Why Oak Street Health?

Oak Street Health is on a mission to 'Rebuild healthcare as it should be', providing personalized primary care for older adults on Medicare, with the goal of keeping patients healthy and living life to the fullest. Our innovative care model is centered right in our patient's communities, and focused on the quality of care over volume of services. We're an organization on the move! With over 150 locations and an ambitious growth trajectory, Oak Street Health is attracting and cultivating team members who embody 'Oaky' values and passion for our mission.

Oak Street Health Benefits: 

• Mission-focused career impacting change and measurably improving health outcomes for medicare patients

• Paid vacation, sick time, and investment/retirement 401K match options

• Health insurance, vision, and dental benefits

• Opportunities for leadership development and continuing education stipends

• New centers and flexible work environments

• Opportunities for high levels of responsibility and rapid advancement

Oak Street Health is an equal opportunity employer. We embrace diversity and encourage all interested readers to apply. 

Learn more at  Weekly Hours

Time Type

Pay Range

The typical pay range for this role is:

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls.  The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.  This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. 
 

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Great benefits for great people

We take pride in our comprehensive and competitive mix of pay and benefits – investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:

• Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.

• No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.

• Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.

For more information, visit  anticipate the application window for this opening will close on: 05/22/2026

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

Director of Reverse Logistics

The Director of Reverse Logistics is responsible for the strategic oversight and operational execution of the company’s reverse supply chain ecosystem including product returns, refurbishment, recycling, and warranty fulfillment. This leader will be a visionary with a track record of enhancing customer experience, optimizing operations, and driving process improvements.

Success in this role requires exceptional leadership, strong communicator who navigate operational challenges – particularly in environments with tenured employees, and cross-functional collaboration expertise to align various departments toward a common goal. The ideal candidate will leverage data analytics, root cause analysis, and continuous improvement strategies to drive results.

Key Responsibilities:

1. Leadership & Strategy

• Define and implement a long-term strategy for reverse logistics operations that aligns with broader business objectives.
• Build, develop, and retain a high-performing team, fostering a culture of accountability, continuous improvement, and adaptability.
• Provide strong leadership in change management, ensuring buy-in from key stakeholders, particularly among tenured employees resistant to process shifts.
• Create clear performance expectations and succession plans for key roles within the department.
• Lead with emotional intelligence, managing difficult conversations and motivating teams to drive operational excellence.

2. Customer Experience & Process Improvement

• Develop customer-centric return and service programs that enhance satisfaction and simplify processes.
• Identify and eliminate pain points in the returns and refurbishment process to improve efficiency and reduce cycle time.
• Monitor and analyze customer feedback and return trends to refine policies and improve product lifecycle management.
• Collaborate with the customer service team to ensure seamless issue resolution and a hassle-free return experience.

3. Operational Excellence & Risk Management

• Establish and monitor KPIs related to return rates, processing times, inventory recovery value, and customer resolution speed.
• Implement root cause analysis (RCA) methodologies to identify the underlying issues driving excessive returns, quality defects, and process inefficiencies.
• Develop cost-reduction strategies to optimize transportation, labor, and inventory management expenses.
• Drive sustainability initiatives, including waste reduction, refurbishing programs, and responsible disposal practices.
• Identify and mitigate supply chain and transportation risks, ensuring business continuity in the face of disruptions.

4. Cross-Functional Collaboration & Communication

• Serve as the key liaison between operations, customer service, and IS to enhance returns and RTV processes.
• Conduct regular cross-functional meetings to track vendor performance, troubleshoot inefficiencies, and improve coordination.
• Ensure alignment between customer service teams and RTV policies to reduce disputes and improve customer satisfaction.
• Provide executive-level reporting on return rates, vendor performance, financial impact, and process improvements.

Additional Responsibilities:

Specific Knowledge, Skills and Abilities:

Process Optimization: Ability to improve RTV workflows, reduce cycle times, and maximize recovery value.

Data-Driven Decision Making: Strong analytical skills with expertise in KPIs, financial reporting, and performance metrics.

Customer Experience Focus: Ability to balance operational efficiencies with customer satisfaction.

Cross-Functional Leadership: Strong communicator capable of aligning multiple departments toward a common goal.

Financial Acumen: Understanding of RTV credits, return impact on P&L, and inventory cost structures.

Compliance & Risk Management: Knowledge of retail regulations, environmental compliance, and return policies.

Vendor & Contract Management: Expertise in RTV agreements, vendor performance tracking, and cost optimization

Preferred Education, Experience and Licenses:

• Bachelor’s degree required in Management, Business, Logistics, or a related field.
• Master’s degree preferred (MBA or Operations/Supply Chain specialization).
• Minimum of 5 years in senior management within reverse logistics, RTV, or supply chain operations.
• Strong experience leading teams and driving process improvements.

Physical Environment/Occupational Risks

• This position will be based out of our Midtown-NY office, with occasional travel required (as needed) to our Burlington-NJ Returns facility.

At ALC Environmental, we seek qualified and currently licensed NYC DEP Asbestos Investigators (Full-time & Part-time) who will embrace opportunity, diversity, integrity, professionalism, and respect as a part of success to join our team of growing environmental professionals.

Company Description

ALC Environmental provides comprehensive environmental services, ranging from testing and reporting on potentially hazardous conditions such as asbestos, lead based paint, air monitoring, environmental health & safety, environmental site assessments, abatement and remediation management, training, program management and compliance. We are dedicated to protecting health and safety by delivering reliable solutions tailored to client needs. The company focuses on maintaining compliance with environmental regulations while ensuring customer satisfaction through expert services.

Role Description

This is a full-time or part-time, on-site role based in New York, NY, for a NYC DEP Asbestos Investigator at ALC Environmental. The Investigator will perform asbestos inspections, surveys, and assessments in compliance with NYC DEP regulations. Responsibilities include collecting and analyzing samples, preparing detailed reports, identifying hazardous materials, and ensuring regulatory compliance. The role also involves communication with clients, contractors, and regulatory agencies as part of project oversight. We are seeking a team player who knows what it takes to get the job done. The successful candidate will be energetic, punctual, and dedicated, can learn quickly, perform professionally, and effectively perform multiple projects concurrently. Work will primarily be performed in various residential and commercial buildings.

The candidate must be self-motivated with a professional attitude, a “can-do” & “hands-on” attitude, and meet deadlines. Led by a Senior Asbestos Professional and supported by a CHI, you will be mentored to perform professionally and at a high level from day one. 

Responsibilities:

• Perform asbestos surveys and inspections of buildings, structures, or industrial sites to identify the presence of asbestos-containing materials.
• Politely and professionally interact and communicate with clients, building management, tenants, contractors and regulatory agency representatives.
• Utilize mobile hand-held technologies to capture field data and photographs.
• Utilize hand-held tools to collect samples.
• Carefully use ladder(s), scaffolding(s) and safety harness when needed.
• Collect representative samples of suspected asbestos-containing materials following established protocols and safety procedures.
• Good recordkeeping and tracking of daily activities related to project work. Preparation of detailed field notes, observations, sketches, and other technical documentation.
• Prepare samples for shipment to the laboratory.
• Knowledge of local, state, and federal regulations governing asbestos management
• Issue Asbestos Assessment Reports (ACP-5s) if applicable.
• Coordination and implementation of field activities while working independently or on work teams, and with minimal supervision.
• Adhere to ALC quality assurance and quality control.
• Travel throughout the New York City Metropolitan Area is expected.
• Participate in developing corrective measures and procedures.
• Provide additional environmental consultancy as needed.

Qualifications

• Knowledge of asbestos survey procedures and NYC DEP regulations.
• Skilled in sample collection, data analysis, and report preparation.
• Strong organizational, observational, and attention-to-detail skills.
• Ability to communicate effectively with clients, contractors, and regulatory agencies.
• Experience working in environmental testing or remediation services is an asset.
• Valid NYC Asbestos Investigator certification is required.
• Ability to work independently and meet deadlines.
• Must also be able to meet the physical demands associated with performing fieldwork, including the ability to carry and climb ladders, lift heavy equipment, be able to use hand and power tools, work in a standing position for extended periods, etc.
• Ability to wear a respirator and other safety equipment as needed.
• Flexibility to various work schedules and situations related to emergency response scenarios.
• NYCHA experience is preferred.

Expected Compensation Range:

• Full-time (includes benefits) $32.00 to $ 42.00 per hour depending on qualifications and experience.
• Part-time (as needed- no benefits) $40.00 to $48.00 per hour depending on qualifications and experience.

ALC Environmental provides environmental consulting services throughout the NYC Metropolitan Area and nationwide. You will work alongside seasoned professionals and national leaders in their specialties. We are conveniently located in a newly renovated office in the Chelsea District of Manhattan.

ALC offers a competitive compensation package. Full-time employees are eligible for Medical, Dental & Vision Benefits, 401K with match, Commuter Benefits, Group Whole Life Insurance and other Supplemental Benefits and Paid Time Off. We offer a fun office atmosphere including Snacks and a Friendly, Collaborative Culture that values personal initiative and professional achievement. ALC is Equal Opportunity Employer.

Interested candidates should submit a resume to  

We are seeking a detail-oriented and organized Travel Manager to join our team. Must have Travel Management experience, business travel industry, corporate travel operations, hotel industry, or travel technology, not just a travel arranger!

Havas Network is home to more than 10,000 professionals that offer best-in-class services in the fields of media planning and buying, mobile strategy, data consulting, performance marketing, location-based media and social media across 150 countries worldwide.

The Travel Manager responsibilities include managing corporate travel service providers, support to negotiations contracts and managing relationships with travel suppliers, assisting all travel arrangements for the organization, and developing strategies to improve travel programs.

Our ideal candidates have a strong understanding of the travel industry, excellent problem-solving skills, and an ability to negotiate effectively.

Ultimately, the role of the Travel Manager is to ensure all travel arrangements run smoothly and align with the needs and requirements of the company.

Description:

The Travel Manager is responsible for the improvement of the Travel process in Havas. He/she is the single point of contact for the Group. He/she is in charge to coordinate the different parties involved in the process (HR, Indirect Purchasing, IT, and Finance).

The travel manager is responsible for planning, organizing, and implementing travel plans. Travel manager is responsible for cost management, ensuring safety and comfort of the travelers, and make sure all travel operations run smoothly.

He / She is responsible for:

• Constantly looking for travels spent reduction opportunities in coordination with Indirect Procurement (in charge of negotiation)
• Monitor spends in CONCUR / Travel Agency Reports (by supplier, by entity, trends, …) with IdP commodity buyer,
• Identify savings opportunities for further IdP negotiation,
• Monitor KPI and actual billing from CONCUR and Travel Management Company.

• Ensure better compliance vs global policy from Havas employees
• Develop and implement corporate travel policies,
• Define and execute data analytics based on actual data to track deviances vs policy,
• Communicate with organization management results analysis on main issues,
• Coordinate internal control and internal audit, when necessary,
• Push in all Havas agencies for digitalization (no more paper) when possible.

• Push for continuous process improvement and standardization
• Ensure CONCUR is widely used (no local tools),
• Promote a core model for all Havas agencies,
• Reduce cash advance as much as possible,
• Work with IT to automate interfaces master data synchronization,
• Ensure CONCUR core model is consistent
• Provide advice on travel documents and insurance.

• Propose updates of local Travel Policy for HR and Finance validation
• support Q&A on Global / Local Travel Policy,
• propose changes,
• manage validation by HR,
• update communication tool in Havas with best practices and Q&A.

• Point of contact with travel suppliers:
• Point of contact for CONCUR and Travel Management company,
• Inform travelers of CONCUR, TMC’s warning messages / alerts,
• Maintain with CONCUR and TMC’s list of critical blocking points, activate an action plan to solve them,
• Ensure compliance with procedures and service quality,
• Stay informed about travel industry trends and best practices,
• Stay updated through workshops, seminars, and industry conferences.

• Point of contact with travelers and travel arrangers:
• Collect complaints, travel problems and find solutions with suppliers,
• Ensure compliance with procedures and service quality,
• Assist Travelers and travel arrangers (EAs),
• Propose travel trainings

The ideal candidate has:

• Proven work experience as a Travel Manager,
• Knowledge of international travel regulations, customs and currencies,
• Knowledge of T&E reporting and processing,
• Working knowledge of MS Office software,
• Excellent communication (oral and written) and negotiation skills,
• Well-organized and reliable,
• An analytical mind with strong business acumen,
• Customer-oriented approach,
• High school diploma or equivalent; bachelor’s degree is preferred,
• At least 5 years’ professional experience in Travel management context,
• Professional experience in an advertising / communication context is a plus,
• Focus on rigor, analytical skills,
• Strong ability to communicate across global / local organization,
• Ability to work in a matrix organization in Shared Services, Finance, Purchasing and HR functions,
• Responsiveness and problem resolutions skills,
• Experience in CONCUR is a real plus,
• English language mandatory (another language like French is a plus).

Additional Information

• Job Title: Travel Manager
• Work Environment: Office setting, hybrid 2 days in the office. Some local / regional trips may be required for meetings with travel suppliers.
• Reporting Structure: Reports to the Global Travel Manager.
• Location: New York City (Hudson Street)
• Minimum of 3 years work experience in the business travel industry, corporate travel operations, hotel industry, or travel technology area required.
• College degree highly desired
• RACI Travel Manager vs travel Buyer
• RACI (vs commodity buyer)

• Equal Opportunity Statement: We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Application Instructions: Please submit your resume and a cover letter outlining your qualifications and experience.

Salary: $100,000 -$110,000 annually, based upon experience and qualifications, as well as market and business considerations.

• Bachelor’s degree in Mathematics, Finance, Economics, Data Analytics, Actuarial Science, or related field
• 2–4 years of experience in an analytical role, ideally within insurance, reinsurance, or financial services
• Strong proficiency in Excel, including formulas, modeling, and basic to intermediate VBA
• Experience working with structured datasets and familiarity with data platforms like Palantir Foundry or similar tools
• Ability to validate, troubleshoot, and ensure accuracy of analytical outputs
• Excellent written and verbal communication skills
  
  

• Run new and renewal reinsurance opportunities through existing capital models
• Make targeted adjustments to Excel/VBA models based on guidance from senior team members
• Validate and reconcile model outputs, perform sensitivity reviews, and document results
• Ingest, clean, and prepare data using Palantir or similar platforms to ensure data integrity
• Build clear reports and visualizations to communicate results effectively
• Present findings to underwriting, actuarial, and finance stakeholders, translating technical insights into business relevance
• Support ad-hoc analysis and projects aimed at improving capital efficiency and portfolio performance