Engineering Structures Jobs in Rocky Fork Point Ohio Remote

Journeys is a teen retail leader with an emphasis on footwear and unique specialty items including apparel, backpacks, hats, and accessories. With more than 800 stores in all 50 US states, Puerto Rico, and Canada, Journeys offers the most popular brands that cater to the teen lifestyle such as Converse, Vans, Dr Martens, UGG, Adidas, Timberland, Birkenstock, Crocs, and Hey Dude. Through strategic artistic partnerships, event sponsorships, exclusive content, creative collaborations with musicians, and a focus on giving back to the community through charitable events and volunteer programs Journeys has become more than just a retailer, but a universal part of teen and youth culture. The in-store Journeys experience features an energetic environment, friendly, passionate staff, and an inclusive atmosphere where self-expression is not just accepted but encouraged and embraced. Journeys is an attitude you can wear.

Journeys is always looking for great people to join our team!

To assist Store Manager and Manager In Training with recruiting, hiring, training, and managing store personnel to achieve store and personal sales goals, control expenses, and to protect company assets.

Meet and exceed store and personal sales goals and standards of performance

Assist in recruiting and hiring of high caliber employees with in-store needs

Assist in training and developing a successful sales team

Provide feedback, coaching, and accountability to all employees by enforcing all company policies and practices

Ensure that all company initiatives are properly implemented and to the standard of the company direction

Recognize talented staff and develop them for growth within the company

Supervise and manage all aspects of daily store operations in Store Manager and Manager In Training's absence

Supervise and manage all aspects of Loss Prevention practices in Store Manager and Manager In Training's absence

Effectively communicate all store needs to Store Manager and Manager In Training

Resolve customer issues effectively

Provide a fun, full service experience to all customers

Complete bank deposits

Understand the Journeys culture and demonstrate it to the team

Prior retail management experience preferred

612 months retail sales experience

Excellent interpersonal and customer service skills

Desire to succeed in fast-paced retail environment

Willingness to learn

Completion of all training programs leading up to Co-Manager position or equivalent training

Ability to work 45 hours per week

Ability to work night and weekend shifts

Ability to climb, reach, bend, and lift up to 50 pounds

Stand for long periods of time

Must be at least 18 years of age*

* Age requirements for full-time employment may vary based on state

Check out the following website for more information on all our awesome benefits: *The pay rate, commission, and bonus structure varies per job title, county, city, state or province. Benefits offered may include medical, vision, and dental insurance, a vacation package, and community service hours but may also vary by state, province, or territory. For clarification, refer to

Equal employment opportunity is provided to all employees and applicants for employment without regard to race, color, sex, religion, national origin, age, veteran status, pregnancy, childbirth, or related medical condition, physical or mental disability of otherwise qualified individuals, medical condition, genetic information, sexual orientation, citizenship, marital or registered domestic/civil union partner status, gender identity and/or expression, or any other factor that the law protects from employment discrimination. All employment decisions are based on business needs, job requirements and individual qualifications. This policy applies to all terms and conditions of employment, including, but not limited to, recruitment and hiring, placement, promotion, termination, reductions in force, recall, transfer, leaves of absence, compensation and training. Any applicant or employee who needs a reasonable accommodation to apply for employment or to perform the essential functions of his or her job should email or call (615) 367-7467. Genesco's employment practices will continue to be directed toward full utilization of all available human resources. We believe that this approach to our human resources is not only legally and morally proper, but also is an intelligent and economic business practice.

ABOUT KEIS GEORGE LLP

Keis George LLP is a Midwest regional law firm with more than forty years of success in representing insurance carriers and third-party administrators nationwide. With offices in Illinois, Ohio, and Indiana, we’ve built a reputation for integrity, results, and outstanding service.

We’re more than a law firm - we’re a team. We foster a culture of collaboration, creativity, and trust. Our employees are driven, team-minded professionals who thrive on meaningful work and a shared commitment to excellence. We support mutual respect, and professional growth at every level. Learn more about us at: SUMMARY

Do you thrive on digging into complex problems, uncovering the truth, and turning chaos into clarity? Our firm is searching for a motivated Associate Attorney to join our team.

You will dive into fire losses, major residential and commercial property damage claims, lithium battery fires, product failures, construction defects, and other big-dollar cases. Think forensic experts, site inspections, cause-and-origin investigations, and high-impact litigation that helps clients recover millions.

What You’ll Do:

• Take ownership of a diverse caseload involving fires, structural failures, water losses, and large-scale property damage
• Handle cases involving lithium battery fires and other defective products that cause significant losses to residential and commercial properties
• Work closely with investigators, engineers, and industry experts to piece together what happened and who’s responsible
• Draft pleadings, conduct depositions, negotiate settlements, and manage cases from start to finish
• Analyze contracts, insurance policies, and technical reports
• Represent clients in court and at hearings with confidence and professionalism

Why This Role Is Exciting:

• Every case is a puzzle—no two are alike
• Real-world investigation meets courtroom strategy
• High-value claims mean impactful results
• You’ll develop niche expertise that is in high demand and highly marketable
• Opportunities for rapid responsibility and professional growth

What We’re Looking For:

• JD from an ABA accredited law school
• Admitted to practice law in Ohio
• 3–6 years of civil litigation experience, including discovery, depositions, arbitration, and both bench and jury trials
• We’re looking for someone who has taken a case all the way through trial—start to finish—who isn’t afraid of the courtroom and thrives under pressure
• Excellent organizational and time management abilities
• Self-motivated and able to work independently or as part of a team
• Curiosity, initiative, and a willingness to dig deep into the facts
• Excellent communication skills and a collaborative mindset

If you’re ready for a practice area that combines law, science, investigation, and high-stakes advocacy, we’d love to meet you. Come join a team where your work truly makes a difference—and where no two days are ever the same.

WHY JOIN US

• No billable hours
• Competitive salary and benefits package
• Eligibility for performance bonuses
• Opportunities for professional development and growth
• Supportive, team-based environment
• Job Type: Full-time, In office

Benefits:

• 401(k)
• 401(k) matching
• Paid time off
• Health Insurance
• Dental Insurance
• Vision Insurance
• Health savings account
• Life Insurance

Company Overview

Walk Your Plans is a premium, full-scale walkthrough experience that uses cutting-edge technology to bring floor plans to life before construction begins.

Through immersive, life-size blueprint projections, Walk Your Plans allows homeowners, architects, builders and designers to physically walk through floor plans bringing clarity to scale, layout and flow when decisions matter most. The result: better alignment, fewer costly changes and more confident projects.

Founded in Cleveland and headquartered in Lakewood, Walk Your Plans has expanded into a growing national network of locations across the U.S. Our flagship Cleveland facility serves as both our home market and the proving ground for innovation, partnerships, and brand leadership across the field.

Role Overview

Walk Your Plans is seeking a driven, relationship-first Sales & Account Manager to support and grow our Cleveland market.

This role is focused on building and managing relationships within the architecture, design-build, construction and real estate communities — introducing Walk Your Plans as a critical pre-construction tool and converting interest into ongoing client partnerships.

This is not transactional sales. Success in this role requires strong communication skills, credibility with industry professionals and the ability to guide clients through a new way of thinking about design and planning.

Key Responsibilities

• Develop and execute sales strategies to grow recurring revenue and long-term client relationships
• Build new partnerships with architects, builders, designers, developers and related professionals
• Manage inbound and outbound leads, responding promptly and professionally
• Maintain accurate activity, pipeline and forecasting within the CRM
• Lead sales meetings, presentations and on-site walkthroughs to demonstrate the Walk Your Plans experience
• Identify opportunities for repeat business, referrals and expanded partnerships
• Represent Walk Your Plans at industry events, networking opportunities and trade shows
• Collaborate closely with the corporate, marketing and operations teams to align messaging and goals

Preferred Qualifications

• 5+ years of sales or account management experience
• Proven ability to build and sustain professional relationships
• Strong presentation and communication skills
• Experience using a CRM system (Zoho preferred, but not required)
• Familiarity with the architecture, construction, design-build, or real estate industries is a plus
• Self-motivated, organized, and comfortable working both independently and collaboratively
• Based in or near Greater Cleveland

Why Walk Your Plans

• This role is an opportunity to help shape the future of a fast-growing brand from its headquarters.
• Be part of a Cleveland-founded company with national momentum
• Sell a truly differentiated product that clients immediately understand once they experience it
• Work in a collaborative, entrepreneurial environment where ideas and initiative matter
• Hybrid work environment with a flagship facility in Lakewood
• Competitive base salary of plus commission and bonus structure
• Paid time off, paid holidays and branded Walk Your Plans gear
• Significant opportunity for growth as the company and network continue to expand

How to Apply

If you’re interested in joining a growing team and helping expand Walk Your Plans in our home market, please send your resume to

Full-Time (W-2) or Part-Time (1099) | Multi-State Travel | Flexible Scheduling | Competitive Pay + Benefits

Put Your Best Foot Forward - Preferred Podiatry Group is seeking a Multi-State Traveling Podiatrist in the Cleveland, OH area to provide podiatric care in skilled nursing facilities, nursing homes, and senior living communities across multiple states. Travel expenses and multi-state licensing are covered by PPG.

This is an opportunity to join a fast-growing, patient-focused company that values autonomy, flexibility, and provider support.

What You’ll Do

• Deliver compassionate podiatric care in long-term care and senior living facilities
• Diagnose, treat, and manage foot and lower limb conditions
• Provide preventive care for high-risk patients, including diabetic foot management
• Educate patients and caregivers on foot health and mobility
• Collaborate with facility staff to optimize patient outcomes
• Participate in Medicare quality programs to ensure top-tier care
• Document visits in NextGen EMR using a company-issued iPad

Why You’ll Love PPG

• Flexible scheduling – you choose full-time or part-time
• Guaranteed patient volume from day one
• Travel expenses + mileage reimbursement covered
• Full administrative support: scheduling, supplies, billing, credentialing
• Company-issued iPad with EMR access
• Competitive pay with no cap on earnings
• Full benefits for W-2 full-time providers (medical, dental, 401k, and more)
• On-site training + ongoing development with experienced podiatrists
• A team culture built on excellence, integrity, and support

What We’re Looking For

• Doctor of Podiatric Medicine (DPM) degree (required)
• Active or eligible state licensure (multi-state licensing supported by PPG)
• Experience in long-term care or nursing home settings (preferred)
• BLS certification required; ACLS preferred
• Ability to work independently and adapt in fast-paced environments
• Able to lift/carry up to 15 lbs. as needed

Compensation

• Compensation: Providers are compensated based on a percentage of the revenue they generate through billing and collections. Based on 50 working weeks per year, estimated annual earnings range from $20,000–$70,000 per day per week worked (e.g., 1 day/week = $20,000–$70,000 annually; up to 5 days/week = $100,000–$350,000 annually). Actual earnings vary based on caseload, patient volume, services rendered, and billing and collection performance. A comprehensive overview of our compensation structure will be provided during the interview process.

About PPG

Headquartered in Chicago, PPG is a national healthcare management organization specializing in podiatric care for long-term care communities. We partner with 4,000+ facilities across 21 states, supporting a team of 100+ podiatrists who are committed to improving mobility, independence, and quality of life.

Preferred Podiatry Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

Apply Today

Ready to make an impact while enjoying flexibility and autonomy? Join PPG and take your podiatry career nationwide.

Location Details: Remote, United States

At GoDaddy the future of work looks different for each team. Some teams work in the office full-time; others have a hybrid arrangement (they work remotely some days and in the office some days) and some work entirely remotely.

This position may be a hybrid or fully remote position, as decided by your manager. If designated as hybrid, you'll divide your time between working remotely from your home and an office location, so you should live within commuting distance. If designated as remote, you'll be working remotely from your home and may occasionally visit a GoDaddy office to meet with your team for events or meetings. Your hiring manager can share more about this role's hybrid or remote designation.

This position is not eligible to be performed in Alaska, Mississippi, North Dakota, or the Virgin Islands.

GoDaddy is not currently considering candidates for this role in California, Seattle, or NYC.

What you'll get to do...

Define the Enterprise Integration & Partner Platform Strategy

• Lead the strategy and roadmap for GoDaddy Commerce's headless commerce APIs and partner SDKs that enable external software platforms to embed payments and commerce workflows.
• Develop a clear vision for who integrates with us, why, and how — prioritizing integrations that deliver high merchant and partner value aligned to our platform core competencies.
• Build and maintain a deep understanding of partner evaluation criteria, technical architecture, and enterprise buyer needs — positioning GoDaddy Commerce competitively alongside platforms like Stripe, Adyen, and Finix.

Champion Enterprise & ISV Partner Workflows

• Serve as the voice of enterprise software partners — from technical architects to product leaders — ensuring our APIs, documentation, and certification processes reflect the needs of real integration teams. 
• Map and optimize end-to-end partner workflows: onboarding → certification → go-live → reporting → revenue share → compliance.
• Translate integration complexity (devices, stores, payment endpoints, invoicing, virtual terminals, headless POS) into scalable, configurable platform solutions.

Drive Payments & Commerce Platform Capabilities

• Partner with engineering to define APIs and services for payments, orders, catalog, inventory, customers, and sales channels that support both embedded and in-person commerce.
• Build support for advanced enterprise requirements including: 
  • Multi-entity and multi-location configuration
  • Reporting and commissions APIs
  • Activity and transaction tracking
  • Risk and fraud scoring hooks
  • Customer authentication and tokenization flows
  • Reseller administrator portal
• Collaborate with Payments, Risk, and FinOps teams to ensure accurate settlement, reporting, and reconciliation across embedded payment flows.

Influence and Collaborate with Enterprise Clients

• Meet directly with enterprise partners and resellers to understand their technical and business integration needs, gather feedback, and guide co-development pilots and close sales.
• Partner with Business Development and Solutions Engineering to support partner evaluation cycles, ensuring APIs, sandbox tools, and documentation demonstrate enterprise-grade capability and reliability.
• Translate client conversations into actionable platform requirements, balancing enterprise flexibility with platform scalability.

Deliver Hypothesis-Driven Product Discovery

• Use experimentation and partner pilots to validate API features and developer experiences before scaling.
• Measure what matters: partner integration velocity, merchant attach and retention, API usage, revenue contribution, and partner NPS.
• Continuously iterate roadmap priorities based on adoption, partner satisfaction, and ecosystem performance.

Scale and Evangelize the Partner Platform

• Collaborate with GTM and Solution Engineering to create integration blueprints, API playbooks, and sandbox environments that reduce time-to-value for new partners.
• Define certification standards and reference architectures for recurring vertical use cases.
• Share insights and findings across GoDaddy Commerce to shape our long-term platform strategy for embedded commerce and payments.

Your experience should include...

• 8+ years of product management experience in platform, API, or payments products, with deep knowledge of payments architecture and commerce primitives.
• 2+ years of ISO 8583 financial messaging experience.
• Proven success embedding payments/commerce into enterprise ISV and middleware platforms with measurable adoption outcomes.
• Expert in headless and API-first product development, including API design tradeoffs, SDK usability, and developer enablement.
• Strong client-facing skills leading discovery, solution reviews, and executive briefings with enterprise partners.
• Track record of cross-functional influence across engineering, business development, operations, and compliance teams.

You might also have...

• Experience with platforms such as Stripe Connect, Adyen for Platforms, Finix, Square Developer Platform, or Shopify's Partner APIs.

We've got your back... We offer a range of total rewards that may include paid time off, retirement savings (e.g., 401k, pension schemes), bonus/incentive eligibility, equity grants, participation in our employee stock purchase plan, competitive health benefits, and other family-friendly benefits including parental leave. GoDaddy's benefits vary based on individual role and location and can be reviewed in more detail during the interview process.

We also embrace our diverse culture and offer a range of Employee Resource Groups (Culture). Have a side hustle? No problem. We love entrepreneurs! Most importantly, come as you are and make your own way. 

About us... GoDaddy is empowering everyday entrepreneurs around the world by providing the help and tools to succeed online, making opportunity more inclusive for all. GoDaddy is the place people come to name their idea, build a professional website, attract customers, sell their products and services, and manage their work. Our mission is to give our customers the tools, insights, and people to transform their ideas and personal initiative into success. To learn more about the company, visit About Us. 

At GoDaddy, we know diverse teams build better products—period. Our people and culture reflect and celebrate that sense of diversity and inclusion in ideas, experiences and perspectives. But we also know that's not enough to build true equity and belonging in our communities. That's why we prioritize integrating diversity, equity, inclusion and belonging principles into the core of how we work every day—focusing not only on our employee experience, but also our customer experience and operations. It's the best way to serve our mission of empowering entrepreneurs everywhere, and making opportunity more inclusive for all. To read more about these commitments, as well as our representation and pay equity data, check out our Diversity and Pay Parity annual report which can be found on our Diversity Careers page.

GoDaddy is proud to be an equal opportunity employer. GoDaddy will consider for employment qualified applicants with criminal histories in a manner consistent with local and federal requirements. Refer to our full EEO policy.

Our recruiting team is available to assist you in completing your application. If they could be helpful, please reach out to  

Colorado Residents: In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.

GoDaddy doesn't accept unsolicited resumes from recruiters or employment agencies.

IDR is hiring for a 6 Month Contract to Hire Technical Product Owner
Join a leading organization in the data technology sector, where innovation and agility drive success. This fully remote role offers the opportunity to influence key data engineering initiatives, collaborating across diverse teams to deliver impactful digital products. If you're passionate about data solutions, thrive in fast-paced environments, and possess a strong technical acumen, this is your chance to make a difference and grow your career.

Position Overview for the Technical Product Owner:
• Act as a pivotal link between Data Engineering teams and business stakeholders to facilitate successful technology delivery across digital products
• Manage and prioritize data engineering product backlog, ensuring alignment with organizational objectives
• Author user stories and acceptance criteria, leading refinement sessions and sprint planning
• Lead Agile ceremonies including daily standups, sprint reviews, and retrospectives to ensure smooth delivery
• Utilize data and AI tools to analyze issues, optimize workflows, and maintain high quality in product artifacts

Requirements for the Technical Product Owner:
• Proven experience in stakeholder interaction and managing product backlogs in an Agile environment
• Strong documentation skills and the ability to communicate complex technical requirements effectively
• Proficiency with SQL, data engineering processes, and related technologies such as Azure SQL, Data Factory, SSIS, and Azure Data Lake
• Familiarity with Microsoft tech stack and data delivery tools is highly preferred
• Solid understanding of data engineering concepts and successful delivery of technical products

What's in it for you?
• Opportunity to work remotely with flexible hours, supporting a dynamic team that values innovation and autonomy
• Competitive pay rate of $60-68/hr, leading to an annualized salary of approximately $135,000 + 10% STIP
• Be part of a company with a strong focus on data-driven solutions and cutting-edge technology adoption
• Gain hands-on experience with AI-driven processes and advanced data engineering tools

Why IDR?
• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing Client and Talent Award winner 12 years in a row.
REMOTE

The Opportunity:

We are a lean and high velocity multifamily investment firm with 440 units and a mandate to scale to 1,500+ units by 2027 on our path to $1 Billion AUM in the next 5 years. We operate with a startup culture backed by a strong principal balance sheet, and we will maintain this "Day 1" intensity until our $1 Billion goal is reached. We are looking for a Founding Director of Finance and Investments who is prepared to make the business their number one priority and own the entire financial lifecycle of our portfolio.

This is a true "multi-hat" leadership role, You will be responsible for building and owning the engine across three phases: Acquisitions, where you will be responsible for sourcing and underwriting new opportunities Finance, where you institutionalize the back-end through precise cash flow forecasting, investor distributions, and tax strategy; and Asset Management, where you hold the portfolio accountable to your forecasts by implementing aggressive execution plans to ensure every property hits its NOI targets. We are looking for a partner who wants to trade corporate safety for long-term equity and help us build this platform from the ground up.

Note: Local to Texas is highly preferred. If not in Texas, candidates must be willing to Spend 5 business days per month in Houston Texas overseeing property (Asset mgmt), networking with brokers and touring new acquisitions. During periods of due diligence requirements to be Houston may increase. Please confirm in your application this travel (all paid for by company).

Key Accountabilities:

• Investment Modeling & Underwriting: You will be the primary lead on modeling new opportunities. You will take raw data from brokers or off-market sources, build complex pro-formas from scratch, and present the investment case to the committee.
• Preliminary Investment Committee (PIC) Leadership: You serve as the "Gatekeeper." Before any deal reaches the Founders, you are responsible for the internal audit of the case—stress-testing exit caps, opex loads, and reno timelines. You are the final line of defense for the firm's capital.
• Due Diligence & Transaction Execution: Lead the financial "scrub" on all acquisitions. You will own the closing checklist, coordinating with lenders, attorneys, and title companies to ensure every debt facility is funded with 100% precision.
• Asset Management & Performance Audit: You aren't just reporting numbers; you are driving them. You will perform monthly audits of property management, identify "cash leakage," and ensure the portfolio hits its NOI targets and investor distributions.
• GL Integrity & Tax Strategy: You own the "Book of Record." You will oversee all accounting entries, manage a rolling 13-week cash forecast, and ensure the firm is "tax-ready" for outside CPAs.
• Treasury & Capital Management: You own the firm’s liquidity. You will manage the movement of capital between property accounts, GP accounts, and the Hold-Co, ensuring we are optimized for both daily operations and upcoming acquisition deposits.
• Tax Strategy & Compliance Oversight: You aren't just filing forms; you are the architect. You will manage the tax filing checklist for all 40+ (and growing) entities, ensuring every K-1 is issued on time and that we are maximizing depreciation and cost-segregation strategies across the portfolio.
• Institutional Reporting & Audit: You will design and produce the quarterly "Investor Report" and "Lender Compliance" packages. You must be able to defend our financials to an institutional auditor or a Life-Co lender with absolute authority.
• Entity & Corporate Housekeeping: You will interface directly with Investor Counsel to resolve legal issues and ensure all corporate entities remain in "Good Standing" across multiple states. You are the "Compliance Officer" for the firm.
• Strategic Financial Planning: You will prepare the annual corporate budget for the Hold-Co and tell the Founders exactly when we have the cash position to buy, when we should refinance, and when we should sell.
• Waterfall & Distribution Management: Build and maintain manual "Shadow Waterfall" models to audit all GP/LP distributions, ensuring all investor classes are paid with 100% accuracy.
• System Architecture: You will help design the infrastructure (CRM workflows, checks and balances) to allow the firm to scale without breaking.

Execution Over Delegation :

We are a lean firm where the Director is expected to "turn the wrenches," not just design the machine. If you are looking to sit in a strategy room and wait for reports to hit your desk, this is not the job for you. You must be an Ambivert—equally comfortable in deep-work silence building a complex model as you are in high-stakes confrontations with vendors or lenders. We are looking for the architect who is excited to turn every wrench today, so they can effectively lead the entire department tomorrow."

Qualifications:

• Experience: 5–8+ years in Real Estate Finance, Investment Banking, or REPE.
• Background: Mandatory experience in Multifamily Syndication. You must have "Battle Scars" from managing the financial lifecycle of actual deals.
• Technical Arsenal: Elite-level Excel skills. You must be a "Blank-Sheet" Ninja (Waterfalls, Sensitivity Tables, etc.).
• Mindset: Skeptical, process-oriented, and highly organized. You must be a "Mismatcher" who naturally finds the holes in a financial story.
• Education: CPA designation is a significant plus, but technical execution is the priority.
• Tech-Savvy: Proficiency in AI automation and modern CRM workflows is highly preferred.

The Rewards:

1. Base Salary: $135,000 – $150,000 (Built for a high-growth startup environment).
2. Asset Performance Bonus: $50,000 – $75,000+ targeted annual bonus tied directly to portfolio performance and investor distributions being on Target
3. Founding Member Equity: 3.0% – 5.0% Equity stake in the Holding Entity. This is true ownership in the firm’s long-term enterprise value, not just deal-level points.
4. Vesting Structure: Standard 5-year annual vesting schedule to ensure long-term alignment.

To Apply: Submission Requirements:

To be considered, submit your resume and a brief note confirming the following. Applications without these specific keywords will be automatically filtered out.

1. Reference Verification: Are you confident your past managers will verify your technical expertise? If so, include: "I welcome the reference process."
2. Are you willing to complete a live, modeling test? If so, include: "Absolute."
3. We conduct a rigorous 30-day process (6 interviews + 5 references interviews). If you are comfortable with this, include: "Understood."
4. This role explicitly requires experience in Real Estate Multifamily syndication, Based on this how many years have you been in Multifamily, and what "other hats" have you worn

Readily Available Interim Customer Support Lead | VC-Backed B2B Healthtech SaaS | Boston (Hybrid)

The Client

This client is an AI-powered healthtech startup born out of a multi-year collaboration between leading academic medical centers and top-tier engineering institutions in Europe. This business has developed patented algorithms and a proprietary clinical database to help practitioners improve ultrasound screening accuracy, reduce diagnostic errors, and optimize care pathways for expectant mothers. With a clear mission to expand access to high-quality women's and children's health outcomes through technology, they are now scaling rapidly across the United States; partnering with major clinical networks and onboarding new health system clients at an accelerating pace.

The Role

This is an opportunity to own and build a support function at a company experiencing hypergrowth in the US market. Reporting to the Director of Operations, this role is for someone who sees a blank slate as an opportunity. The customer base is scaling rapidly and this position will be responsible for building the support function that grows with it. The right candidate will be hands-on, close to the product and customers before building out the systems, tooling, and team capable of sustaining growth without compromising the experience

Responsibilities

• Handle tickets and calls directly to build deep product knowledge and earn customer trust
• Design and implement the core support ticket infrastructure: SLAs, escalation paths, and cross-functional workflows with Engineering and Product
• Optimize the CRM/ticketing environment (automations, reporting, routing) and build out a self-serve knowledge base including FAQs and troubleshooting guides
• Serve as the voice of the customer, translating support patterns and user feedback into actionable product insights
• Define and track key operational KPIs and build automations to drive ongoing efficiency
• Champion team autonomy and maintain quality standards throughout a period of significant scale

What We Need to See (Essential)

• 3-5 years of B2B SaaS experience in Technical Support, Customer Support, or Operations
• Experience in implementing modern support/ticketing platforms (e.g. Zendesk, Pylon or similar)
• Proficiency in maintaining & utilizing ticketing CRMs
• Demonstrated ability to thrive in hypergrowth environments and build processes from zero
• Comfort working across time zones (specifically West Coast)
• Genuine alignment with the company's mission in women's and children's health

What We’d Like to See (Bonus)

• Experience in a healthcare or regulated SaaS environment
• Familiarity with building or scaling a support function at a Series A-C stage company
• Experience with CRM automation and reporting

Location: Hybrid

Package: $60-80 per hour

Duration: 4 months

Job Title: Director of Analytics & Insights (Amazon Agency)

Location: Milwaukee, WI

Alternate location: Or home based anywhere in the US

Industry: Ecommerce (Amazon Agency)

Channel: Mostly Amazon and

Direct Reports: Team of 5-6 Analysts

Visa: No sponsorship possible. Must have valid work authorization

Job ID: ZR_9557_JOB

Remote work policy: Full remote

Job Seniority: Executive Level, Middle Management Level

Company size: Medium (50-1000 ppl)

Company Ownership: Privately Owned

Industry(ies): Ecommerce, Consumer Goods,

Function(s): eCommerce,

Region(s): Arizona, Atlanta, Boston, Chicago, Cincinnati, Las Vegas, Los Angeles Area, New Orleans, NORTH AMERICA, USA, Dallas, California, Fort Lauderdale / West Palm Beach, Houston, Colorado, Connecticut, San Francisco Area, Florida, Miami, Georgia, Illinois, Louisiana, Massachusetts, Michigan, Minnesota, Nevada, New Jersey, New York City area, North Carolina, Ohio, Pennsylvania, Texas, Utah, Washington DC, Maryland, Delaware, Washington

Company Description

Our client is a well-established ecommerce services organization that supports brands in building and scaling their presence across major online marketplaces (Amazon and mostly). With a long-standing track record in digital commerce, the firm provides strategic and operational support spanning retail, media, creative and performance enablement. Its environment is collaborative, entrepreneurial and data-driven, with a strong emphasis on translating complexity into clear business value.

Objective of the Role

Our client is seeking a Director of Analytics & Insights to lead the strategic development of its measurement and insights capability. This individual will define how performance is measured, interpreted and communicated across client engagements, with a particular focus on ecommerce, digital advertising effectiveness and broader brand growth.

The role is designed for a senior leader who can combine technical depth with business judgment. The successful candidate will establish a clear vision for analytics and reporting, strengthen the quality of insight generation across the organization, and help create scalable frameworks that enable client teams to translate data into action. This position will also play an important role in shaping how advanced tools, automation and artificial intelligence support a modern analytics function.

Ideal Profile

The ideal candidate will bring a strong background in ecommerce analytics, digital advertising measurement and commercial insight generation, ideally gained within a brand-led environment, an agency, or a similarly complex client-facing business. A deep understanding of marketplace ecosystems is essential, particularly in relation to Amazon advertising, Amazon Marketing Cloud, omnichannel measurement and upper-funnel media effectiveness.

This person should be equally credible in technical and executive settings: capable of engaging with analysts, data partners and technical teams while also presenting clear, actionable conclusions to senior leadership. The right profile will combine strategic thinking, intellectual curiosity, sound judgment and the ability to bring structure to an evolving function.

Responsibilities

• Define and advance the analytics and insights vision for the organization.
• Establish scalable measurement frameworks covering retail performance, advertising effectiveness, brand growth and operational health.
• Lead and develop the analytics team, strengthening capabilities, role clarity and professional growth.
• Create clear standards for reporting, dashboards and insight delivery across client accounts.
• Improve the quality of interpretation by ensuring data is translated into commercial recommendations and action plans.
• Serve as a subject matter expert on advanced ecommerce measurement, including Amazon Marketing Cloud and omnichannel analytics.
• Partner with internal technology and engineering teams to improve data infrastructure, automation and reporting efficiency.
• Evaluate the current operating model and clarify ownership between analytics, reporting and client-facing teams.
• Support the development of advanced analyses that go beyond standard dashboard reporting and provide deeper strategic value.
• Ensure analytical output remains relevant, accurate, decision-oriented and aligned with the evolving needs of clients and the business.

Requirements

• Significant experience in analytics and insights leadership, including team management.
• Strong expertise in digital advertising measurement and ecommerce performance analysis.
• Demonstrated knowledge of Amazon advertising tools, metrics and measurement methodologies, including Amazon Marketing Cloud.
• Familiarity with omnichannel measurement, customer journey analysis and upper-funnel media evaluation.
• Advanced capability in SQL and experience with business intelligence and visualization platforms such as Tableau, Looker or similar tools.
• Working knowledge of statistical or analytical tools such as Python, R or equivalent.
• Ability to design measurement frameworks that connect media investment to broader business outcomes.
• Strong communication skills, with the ability to simplify complex analysis for non-technical audiences.
• Experience operating in a fast-paced, evolving environment with multiple stakeholders.
• Bachelor's degree required; an advanced degree is advantageous.