Engineering Structures Jobs in Paterson Nj Remote
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Director of Maintenance – Bakery Manufacturing
Role Summary
The Director of Maintenance is responsible for providing strategic and hands-on leadership for all maintenance, reliability, and automation operations within the bakery facility. This role ensures the safe, reliable, and efficient operation of production equipment, utilities, and automated systems supporting 24/7 manufacturing.
Success is demonstrated through measurable improvements in equipment reliability, repair efficiency, cost control, and safety. This role also develops and implements structured training programs to strengthen technician skills in troubleshooting, automation, controls, and reliability best practices. The Director of Maintenance leads preventive and predictive maintenance programs, manages breakdown response, oversees maintenance systems and inventory, and supports capital projects, construction, and equipment installations. This position requires strong technical expertise, disciplined leadership, and a proactive reliability mindset.
Key Priorities
· Drive equipment reliability and up time across all production and utility systems.
· Establish a world-class preventive and predictive maintenance culture.
· Lead maintenance teams with a strong focus on safety, accountability, and continuous improvement.
· Support long-term automation and plant growth strategies.
· Ensure compliance with food safety, electrical safety, and machine safety standards.
Primary Responsibilities
Maintenance & Reliability Leadership
· Plan, manage, and continuously improve the preventive maintenance program to maximize equipment reliability and minimize downtime.
· Direct and coordinate all corrective maintenance activities across production and facility systems.
· Establish and lead structured root cause analysis (RCA) processes to eliminate repeat failures.
· Develop, track, and analyze maintenance KPIs related to downtime, MTTR, MTBF, and PM effectiveness.
Technical & Equipment Oversight
· Provide technical leadership for bakery production equipment.
· Ensure proper operation, maintenance, and reliability of compressed air, steam, water, and other critical utilities.
· Oversee maintenance and performance of robotic systems and automated production lines, including pick-and-place robots, automated packaging, and material handling systems.
· Develop and coordinate preventive and predictive maintenance strategies for the entire facility, reducing unplanned downtime and extending equipment life.
· Coordinate preventive and predictive maintenance programs for all equipment.
Projects & Capital Execution
· Plan and manage construction-related maintenance projects, facility upgrades, and equipment installations.
· Coordinate with engineering, contractors, and vendors to ensure projects are completed safely, on schedule, and within budget.
· Support commissioning, start-up, and validation of new equipment and production lines.
People Leadership & Development
· Lead, mentor, and develop maintenance leadership and technician teams.
· Lead training and skill development initiatives for maintenance technicians across all production and facility equipment systems.
· Foster a culture of ownership, accountability, and continuous learning within the maintenance organization.
· Partner cross-functionally with Operations, Engineering and Quality Teams.
Qualifications
Required
· Bachelor's degree in Electrical Engineering and/or Mechanical Engineering.
· Minimum 10–15 years of maintenance experience in food manufacturing (preferred), pharmaceutical, or industrial manufacturing environments.
· Minimum 5–7 years in a maintenance leadership or management role.
· Strong technical knowledge of bakery or food manufacturing equipment and utilities.
· Proven track record of implementing and improving maintenance and reliability practices.
· Demonstrated leadership skills with the ability to lead teams in fast-paced, 24/7 manufacturing environments.
· Strong communication, organizational, and problem-solving skills.
· High work ethic, flexibility, and ability to multitask effectively.
About Ideavillage
Ideavillage is a leading consumer products company behind nationally recognized brands including Copper Fit, MicroTouch, Finishing Touch, and Flawless. We design, develop, and launch innovative hardline items—including grooming tools, shavers, vibration/fitness products, and small battery‑powered devices—distributed across 60,000+ retail locations such as Walmart, Target, CVS, Walgreens, and Dick’s Sporting Goods.
We are expanding our engineering capabilities to support rapid product development with overseas manufacturing partners.
Position Overview
We are seeking a hands‑on Product Engineer with both electrical and mechanical engineering experience to lead the technical development of our growing portfolio of small appliances, grooming tools, vibration devices, and battery‑powered products.
This engineer will partner closely with overseas factories (primarily Asia) to ensure that every new product is engineered for performance, safety, manufacturability, and cost. The role spans concept validation through mass production.
Key Responsibilities
Product Development & Engineering
- Lead engineering efforts across the full product lifecycle: concept → prototypes → EVT/DVT/PVT → production
- Review and refine mechanical and electrical designs (motors, PCBA, wiring, charging systems, battery packs)
- Conduct technical tear‑downs, competitive benchmarking, and feasibility assessments
- Create and maintain technical documentation:
- Specifications
- Engineering drawings
- Test protocols
- Validation reports
- ECNs (Engineering Change Notices)
Factory & Supplier Engagement
- Collaborate daily with overseas factories (China, Vietnam, Thailand, etc.)
- Guide suppliers on design intent, DFM (Design for Manufacture), and tooling considerations
- Support pilot builds, pre‑production runs, and troubleshooting during scale‑up
Testing, Validation & Compliance
- Develop and execute testing protocols for safety, durability, vibration, noise, electrical performance, charging, and reliability
- Support compliance activities (UL, CE, FCC, CSA, Intertek, etc.)
- Perform root cause analysis (RCCA) on failures and implement corrective actions
Cross‑Functional Collaboration
- Work closely with Product Development, QA, Supply Chain, and Leadership
- Communicate technical risks, design changes, timelines, and validation status
Required Qualifications
- Bachelor’s degree in Electrical Engineering, Mechanical Engineering, or related discipline
- 3–5+ years engineering experience in consumer products, small appliances, personal care devices, electronics, or similar
- Strong hands‑on engineering background in both mechanical & electrical systems
- Experience with offshore manufacturing and ODM/OEM development
- Familiarity with regulatory and safety compliance (UL, CE, FCC, etc.)
- Skilled in root cause analysis and corrective action methodologies
- Strong communication skills and ability to produce clear technical documentation
Preferred / Bonus Skills
- Experience with:
- Motors and vibration systems
- Lithium‑ion batteries, charging circuits
- Shavers/grooming tools or similar electromechanical devices
- Proficiency with test equipment: oscilloscopes, multimeters, power supplies, electronic loads, spectrum analyzers
- CAD experience (SolidWorks or similar) a plus
- Mandarin/Cantonese conversation skills a plus (not required)
Travel
- Domestic and international travel: 3–5 times/year for factory visits, pilot builds, and product validations.
A rapidly growing and expanding construction firm is adding to their electrical engineering team. They are looking to hire immediately at several mid-senior levels.
Key Responsibilities
- Participate in the planning, coordination, and design of electrical systems for building and infrastructure projects in accordance with industry codes and regulatory requirements.
- Perform a range of engineering assignments supporting project development, system design, and construction activities.
- Provide technical support to engineering teams throughout project execution.
- Collaborate with architects, clients, contractors, vendors, and other engineering disciplines during the design and planning phases.
- Assist with construction-phase services including review of submittals, responses to Requests for Information (RFIs), and coordination with project stakeholders.
- Conduct site visits or field observations as needed to support project progress and compliance.
- Manage multiple tasks and deadlines while maintaining organization and attention to detail.
- Communicate clearly with clients and internal teams through written documentation and verbal updates.
- Contribute to proposals, presentations, and project documentation as needed.
- Support project planning efforts including scope development, budgeting, and scheduling.
- Prepare technical documentation such as permit applications, engineering reports, and specifications.
- Participate in client meetings, design reviews, and project coordination sessions.
- Review contractor submittals and shop drawings for compliance with project requirements.
- Perform electrical engineering calculations including load analysis, conductor sizing, equipment selection, and voltage drop analysis.
Qualifications
- Bachelor’s degree in Electrical Engineering or a related engineering discipline.
- Professional Engineer license preferred (New Jersey and/or New York), or Engineer-in-Training / Fundamentals of Engineering certification.
- At least five years of relevant electrical engineering experience.
- Proficiency with AutoCAD or similar design software.
- Familiarity with applicable electrical codes and industry standards (e.g., NEC, NFPA, IEEE, ANSI).
- Valid driver’s license required.
- Experience with electrical power system modeling or analysis software is advantageous.
Mama’s Creations, Inc. (NASDAQ: MAMA) is a leading marketer and manufacturer of fresh deli prepared foods, found in over 8,500 grocery, mass, club and convenience stores nationally. The Company’s broad product portfolio, born as MamaMancini’s, from a rich history in Italian foods, now consists of a variety of high quality, fresh, clean and easy to prepare foods to address the needs of both our consumers and retailers. Our vision is to become a one-stop-shop deli solutions platform, leveraging vertical integration and a diverse family of brands to offer a wide array of prepared foods to meet the changing demands of the modern consumer. For more information, please visit have an excellent opportunity for a highly skilled and experienced leader to serve as the Senior Director, Plant Operations of our East Rutherford facility. You will be the senior site leader responsible for the overall performance, safety, Grandma Quality, controls, culture, and financial results of the manufacturing facility. This role serves as the plant’s general manager, accountable for translating enterprise strategy into consistent, disciplined execution with excellence at the site level. The Senior Director leads through people, systems, and standards, ensuring production, FSQA, maintenance, warehousing, and workforce leadership operate in alignment with Grandma Quality. This role balances results with responsibility, honoring Mama’s heritage while building scalable, sustainable operations.
Key Responsibilities
- Own end-to-end plant performance, including safety, food safety, quality, service, cost, labor efficiency, and employee engagement.
- Own overall plant efficiency and throughput performance, ensuring production capacity, labor models, and operating practices support enterprise targets.
- Drive improvement in throughput, yield, and line performance by setting expectations, removing barriers, and holding leaders accountable for results.
- Serve as the strategic leader for the site, translating enterprise priorities into clear site-level strategies, initiatives, and execution plans.
- Partner with the Senior Manager, Production Operations to ensure production schedules and execution plans support optimal efficiency and service outcomes.
- Own the plant operating budget, including labor, overtime, supplies, and controllable costs; ensure performance aligns with financial targets.
- Balance cost discipline with Mama’s commitment to Grandma Quality, safety, and employee well-being.
- Use KPIs and financial data to evaluate performance, prioritize investments, and guide decision-making.
- Partner with OpEx/CI to identify and sponsor continuous improvement initiatives that deliver measurable, sustainable gains in efficiency, throughput, and cost performance.
- Ensure efficiency gains and cost improvements are sustainable and embedded into standard work and leadership routines.
- Lead, coach, and hold accountable all direct reports, site functional leaders, and the downline.
- Serve as the primary owner of plant culture, reinforcing values-based leadership, respectful supervision, and consistent accountability.
- Ensure site execution aligns with enterprise standards of excellence and Grandma Quality while addressing location-specific risks and opportunities.
- Partner with FSQA leadership to maintain strong food safety culture, regulatory compliance, and audit readiness.
- Own site-level labor strategy, workforce planning, and performance management in partnership with People Operations.
- Drive operational discipline through KPIs, operating practices, and structured problem-solving.
- Partner with Reliability & Asset Management to support uptime, preventive maintenance execution, and capital improvements.
- Support capital projects, expansions, and equipment installations at the site level.
- Participate in operational diligence and integration activities related to acquisitions or expansions impacting the facility.
- Serve as the primary escalation point for site risks, performance gaps, and employee relations matters.
- Build strong cross-functional relationships that nurture trust, accountability, and pride in workmanship.
- Collaborate closely with Senior Directors and plant leaders at other facilities to share best practices, standardize where appropriate, and drive enterprise-wide operational improvement.
- Participate in cross-facility working groups, initiatives, and problem-solving efforts to strengthen consistency, performance, and scalability across the enterprise.
- Champion collaboration between facilities while respecting site-specific strengths, constraints, and heritage.
- Other related tasks, as necessary to drive results and support the business.
Qualifications
- Bachelor’s degree in Operations Management, Engineering, Business, or related field; or equivalent experience.
- 15+ years of progressive leadership experience in manufacturing operations, preferably in food manufacturing or regulated environments.
- 10+ years of experience leading multi-shift operations and managing leaders (managers/supervisors).
- Demonstrated experience owning site KPIs, budgets, labor planning, and operational performance improvement.
- Expert usage of ERP systems. NetSuite preferred.
- Strong working knowledge of food safety/regulatory environments (USDA/FDA), HACCP, GMPs, and audit readiness expectations.
- Proven ability to lead through change while maintaining operational stability and culture.
- Strong communication, planning, and cross-functional leadership skills.
- Lean/Six Sigma knowledge/certification, preferred.
- Bilingual (English/Spanish) highly preferred.
Essential Physical Requirements
- Ability to regularly walk, stand, and move throughout the manufacturing facility.
- Ability to navigate stairs, catwalks, and uneven surfaces safely.
- Ability to visually and audibly observe operations and employee practices.
- Ability to wear required PPE (hair/beard nets, safety shoes, gloves, safety glasses, hearing protection).
- Ability to work in varying environmental conditions (heat, cold, noise, humidity).
- Ability to sit for extended periods while performing administrative work.
- Ability to travel locally as required.
- Ability to communicate clearly and effectively.
We offer a comprehensive compensation package that includes a base salary (to $185k,) plus bonus eligibility, paid time off, holiday pay, medical, dental, vision, and life insurances, FSA, EAP, and 401(k.)
Applicants should submit a resume to for immediate consideration.
Global commercial facility building designing and construction company in NJ, seeks Project Executive to responsible for the successful leadership and delivery of multiple construction projects from inception through completion. This role serves as the primary liaison with the client, ensuring that all projects align with established goals, timelines, quality standards, and financial expectations. The Project Executive provides high-level strategic guidance across all project phases while managing internal teams and external partnerships.
Job Title: Project Executive
Location: River Edge, New Jersey
Salary: $160k-$200k
Benefits: Auto allowance (up to $10k), Health, Dental, Vision, 401k, etc.
Essential Duties and Responsibilities
1. Lead and coordinate all phases of project delivery including design, estimating, procurement, engineering, construction, and post-construction.
2. Develop and maintain a comprehensive master schedule, incorporating key milestones such as owner decisions, design deliverables, procurement deadlines, fabrication, and field installation activities.
3. Establish and maintain strong relationships with clients, internal teams, and subcontracted service providers to ensure seamless project execution.
4. Ensure projects are delivered in full compliance with contract documents and achieve targeted financial outcomes.
5. Enforce and uphold quality standards throughout all phases of the project.
6. Organize, train, and manage both field and office staff assigned to each project.
7. Ensure compliance with insurance, safety regulations, labor standards, and Equal Employment Opportunity requirements.
8. Oversee preparation and submission of payment applications; ensure timely payment and proper disbursement of project funds.
9. Provide regular reporting to senior leadership on project progress, financial performance, and client relationship status.
10. Promote and support a strong safety culture in accordance with company policies and OSHA standards.
11. Complete additional assignments as directed by the Business Unit Leader or Senior Leadership.
12. Operate effectively in either a Design/Build or General Contractor role, based on project delivery model.
13. Follow through on project leads provided by Business Development and contribute to successful project acquisition.
14. Lead and manage the full project team, including Preconstruction, Design, and Construction Operations staff.
Qualifications
1. Bachelor’s degree in Construction Management, Engineering, or Architecture required, with at least 15 years of Design/Build construction experience.
2. Significant construction experience in lieu of formal engineering or architectural training may be considered.
3. Strong background in pre-construction and construction services across a variety of project types.
4. Thorough knowledge of construction cost, scheduling, estimating, and engineering principles.
5. Familiarity with construction means and methods, materials, and building systems.
To apply, please email your resume to
NEW Insurance Defense Associate | Elite OC Boutique| Complex / High-Exposure Matters (No Volume “Slip & Falls”) | Up to $225k + Bonus | Hybrid (OC)
Highlights
- True complex defense work: catastrophic injury, wrongful death, product liability, mass tort exposure, and sophisticated liability matters (they avoid low-value volume work).
- Proven trial + appellate track record: meaningful, high-stakes litigation with strong results.
- Real progression: a large portion of equity partners started as associates—people actually build careers here.
- Stable + low attrition: long-tenured team and consistent growth (not churn-and-burn).
- Supportive culture: collaborative environment, mentorship, and firm events—without sacrificing standards.
The Role
- Run high-exposure insurance defense matters from inception through resolution
- Own discovery, depositions, motion practice, and trial prep
- Work across general liability / premises / product liability (and broader complex matters as needed)
Compensation & Benefits
- Up to $225k total comp depending on experience
- Discretionary year-end bonus (up to ~$20k, tied to performance/quality)
- Full benefits package (health, dental, vision, etc.)
What they’re looking for
- 3–8 years of insurance defense litigation experience
- Strong litigation fundamentals: writing, deposition experience, and case ownership
- California bar admission (or clearly eligible/relocating to practice in CA)
Location / Setup
Orange County – Hybrid (with a structured, professional team environment)
Hybrid schedule: typically 3 days in-office / 2 remote (flexible depending on case needs).
If you’re open to a quick, confidential chat, grab 5–10 minutes here:
email your resume:
Remote working/work at home options are available for this role.
The role combines security administration, BO universe maintenance, SQL/batch scripting, DevOps support, HR load validation, and PowerPlatform solution maintenance.
Secondary duties include providing backup support for .NET development and PowerPlatform applications.
Position Duties: Process security requests including new access, changes, and deletions Monitor and manage security-related mailboxes Process, track, archive, and audit all security forms Maintain and enhance security form automation for users, supervisors, and ASAs Provide primary customer support for Business Objects report issues and general user assistance Maintain and update IDT universes, including structure changes, troubleshooting, and optimization Perform BO health checks and produce BO Health Reports Conduct report inventory cleanup, including HR reporting cleanup and all-folder cleanup activities Validate, confirm, and balance HR data loads and associated reporting Support DevOps activities related to deployment, version control, configuration, and process automation Develop and maintain SQL and batch scripts used for data movement, auditing, and operational tasks Document system procedures, processes, and policies Maintain and track tasks on the Master Calendar (annual, quarterly, and monthly activities) Maintain and enhance PowerPlatform solutions, including Power BI dashboards, Forms, and Power Automate workflows Support automation efforts that increase efficiency, routing, and data integration Provide .NET development backup support for miscellaneous projects Provide backup support for PowerPlatform applications and workflows, as needed Position Qualifications: Working knowledge of Business Objects security, universe design, and report deployment Strong SQL and batch scripting skills Ability to perform access management, security audits, and form processing Experience with DevOps principles and deployment workflows Experience maintaining Microsoft PowerPlatform solutions (Power BI, PowerApps, Power Automate) Ability to document processes clearly and accurately Strong analytical, troubleshooting, and customer support skills Experience with MIDB (Oracle), CMOD, and HR data environments preferred Experience supporting government or regulatory environments preferred Familiarity with .NET development and basic code maintenance preferred A minimum of a Bachelor's Degree in Computer Science, Information Systems, or other relevant field required Note: This is a W2 contract role – this role is NOT open to C2C, 1099, or 3 rd party candidates .
Remote working/work at home options are available for this role.
Why USAA?
At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.
Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful.
The Opportunity
As a dedicated Life Actuary Senior, you will lead advanced actuarial analyses and provide strategic insight into our reinsurance programs across Life and Annuity product portfolios. This role combines deep technical expertise with strategic influence, supporting the optimization of reinsurance structures that manage risk, enhance capital efficiency, and drive long-term profitability.
This role is remote eligible in the continental U.S. with occasional business travel. However, individuals residing within a 60-mile radius of a USAA office will be expected to work on-site four days per week.
What you'll do:
- Perform complex and often unique work assignments utilizing actuarial modeling software driven models for pricing, valuation, and/or risk management.
- Review laws and regulations to ensure all processes are compliant and provides recommendations for improvements. Monitor industry communications regarding potential changes to existing laws and regulations.
- Share knowledge with team members and serves as a key resource to entire team, including leadership, on escalated issues and navigates obstacles to deliver work product.
- Serve as a Subject Matter Expert in one or more key areas, such as Product Pricing, Reserving, Economic Capital, Modeling, Asset Liability Management, etc.
- Lead a project team on complex assignments through concept, planning, execution, and implementation phases involving cross functional actuarial areas.
- Develop exhibits and reports that help explain proposals/findings and provides information in an understandable and usable format for stakeholders.
- Identify and provides recommended solutions to business problems independently, often presenting recommendation to leadership.
- Maintain proper price level, price structure, data availability and other requirements to achieve profitability and competitive goals.
- Identify critical assumptions to monitor and suggest timely remedies to correct or prevent unfavorable trends.
- Test impact of assumptions by identifying sources of gain and loss, the appropriate premiums, interest margins, reserves, and cash values for profitability and viability of new and existing products.
- Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.
What you have:
- Bachelor’s degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree.
- 6 years actuarial experience and attainment of Fellow within the Society of Actuaries; OR 12 years relevant actuarial experience and attainment of Associate within the Society of Actuaries.
- Subject Matter Expert in one or more key areas, such as Product Pricing, Reserving, Economic Capital, Modeling, Asset Liability Management, etc.
- Experience leading a project team on complex assignments through concept, planning, execution, and implementation phases involving cross functional actuarial areas.
- Demonstrated experience preparing effective documentation, facilitating training and development, and presenting to various levels of management.
What sets you apart:
- Detailed knowledge of various types of reinsurance transactions both onshore and offshore spanning both block and new business flow transactions
- Experience evaluating the financial, capital, and risk implications of various reinsurance structures, including quota share, YRT, and coinsurance arrangements.
- Experience designing and implementing models to assess the impact of reinsurance under multiple economic and regulatory scenarios
- Experience collaborating with Finance, Risk, Product Development, and Reinsurance Operations teams to integrate reinsurance insights into pricing, financial planning, and business strategy
- Experience with preparing and communicating analyses and recommendations to senior management and external partners, including reinsurers and consultants
- Experience supporting treaty negotiations and term assessment through data-driven modeling and sensitivity analysis
- US military experience through military service or a military spouse/domestic partner
Compensation range: The salary range for this position is: $143,320 - $265,950.
USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.).
Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.
Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.
The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.
Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.
For more details on our outstanding benefits, visit our benefits page on .
Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.
USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Remote working/work at home options are available for this role.
Why USAA?
At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.
Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful.
The Opportunity
As a dedicated Senior Property Adjuster, you will work within defined guidelines and framework, investigate, evaluate, negotiate and settle complex property insurance claims presented by or against our members. You will confirm/analyze coverage, recognize liability exposure and negotiate equitable settlement in compliance with all state regulatory requirements. Adjusters recognize and empathize with members’ life events, as appropriate.
This hybrid role requires an individual to be in the office 3 days per week. This position can be based in one of the following locations: San Antonio, TX, Phoenix, AZ, Colorado Springs, CO, Tampa, FL or Chesapeake, VA. Relocation assistance is not available for this position.
The Inside Senior Property Adjuster role is a telephone concentrated environment without physical inspection of loss. This is an hourly, non-exempt position with paid overtime available. Training will be approximately 12 weeks, Monday – Friday and hours may vary by location. Upon successful completion of training, employees will transition to an eight-hour work shift ranging between 8:00 am – 5:30 pm (local time) Monday to Friday with availability for occasional evenings and weekends based on business needs.
What you'll do:
Proactively manages assigned claims caseload comprised of claims with moderate complexity damages that require commensurate knowledge and understanding of claims coverage.
Partners with vendors and internal business partners to facilitate moderate complexity claims resolution. May also involve external regulatory coordination to ensure appropriate documentation and compliance.
Investigates claim damages by conducting research from various sources, including the insured, third parties, and external resources. May identify and resolve potential discrepancies and identifies subrogation potential resulting from unusual characteristics.
Identifies coverage concerns, reviews prior loss history, determines and creates Special Investigation Unit (SIU) referrals, when appropriate. Determines coverage through analyzing investigation information involving moderate complexity policy terms and contingencies.
Determines and negotiates moderate complexity claims settlement. Develops recommendations and collaborates with management for determining settlement amounts outside of authority limits and accurately manages claims outcomes.
Maintains accurate, thorough, and current claim file documentation throughout the claims process.
Applies proficient knowledge of estimating technology platforms and virtual inspection tools; Utilizes platforms and tools to prepare claims estimates to manage moderate complexity property insurance claims.
Applies working knowledge of industry standards of inspection, damage mitigation and restoration techniques.
Serves as an informal resource for team members.
Recognizes and addresses jurisdictional challenges such as applicable legislation and construction considerations.
Supports workload surges and catastrophe (CAT) response operations as needed, including mandatory on-call dates and potential evening, weekend, and/or holiday work outside normal work hours.
May be assigned CAT deployment travel with minimal notice during designated CATs.
Works various types of claims, including ones of higher complexity, and may be assigned additional work outside normal duties as needed.
Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.
What you have:
High School Diploma or General Equivalency Diploma.
2 years relevant property adjusting and/or claims adjusting experience handling moderately complex claims or construction related industry/insurance experience.
Developing knowledge of residential construction.
Working knowledge of estimating losses using Xactimate or similar tools and platforms.
Demonstrated negotiation, investigation, communication, and conflict resolution skills.
Working knowledge of property claims contracts and interpretation of case law and state laws and regulations.
Proficient in prioritizing and multi-tasking, including navigating through multiple business applications.
May need to travel up to 50% of the year (local & non-local) and/or work catastrophe duty when needed.
Acquisition and maintenance of insurance adjuster license within 90 days and 3 attempts.
What sets you apart:
Experience handling water loss claims including water mitigation, water loss estimating and reconciliation
Experience desk adjusting property claims involving Dwelling, Other Structures, Loss of Use, and Contents using virtual technologies (Hosta, Hover, Xactimate, ClaimsX)
Experience handling large loss complex claims (i.e., water, vandalism, malicious mischief, foreclosures, earth movement, appraisal, collapse, etc.)
Experience with full file ownership handling claims from start to finish (FNOL, estimating, reviewing policy, making coverage decisions, settlement)
Insurance industry designations such as AINS, CPCU, AIC, SCLA (or actively pursuing)
Proficiency in Xactimate (Level 1 and/or Level 2 certification)
Experience in a call center environment
Currently hold an active Adjuster License
Bachelor’s degree
US military experience through military service or a military spouse/domestic partner
Physical Demand Requirements:
May require the ability to crouch and stoop to inspect confined spaces, to include attics and go beneath homes into crawl spaces.
May need to meet all USAA safe driving requirements including verification of driving record through MVR & possession of valid driver’s license.
May require the ability to lift a minimum of 35 pounds to include lifting a ladder in and out of the trunk of a car.
May require the ability to climb ladders and traverse roofs, this includes the ability to work at heights while inspecting roofs and attics.
Compensation range: The salary range for this position is: $63,590 - $114,450
USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.).
Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.
Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.
The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.
Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.
For more details on our outstanding benefits, visit our benefits page on
Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.
USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Remote working/work at home options are available for this role.
In this position, you will underwrite new and renewal business which includes solicitation, selection and pricing of highly complex multi-line risks (workers compensation, commercial auto, general liability). You will actively and creatively pursue new commercial insurance solutions including guaranteed cost, large deductible and retro account opportunities throughout the territory through your network of national and regional brokers and agents. Maintain and develop prospects in order to have a strong base of future opportunities to build your large account book. Contribute to the development of broker and agency management strategies and lead the development and execution of relationship management plans.
Responsibilities:
- Analyze, select and profitably price coverage for commercial risks and determine terms and conditions of coverage on new and renewal business.
- Apply and conform to underwriting rules and guidelines, rating manuals, insurance laws/ regulations.
- Utilize a consultative selling approach to generate new business consistent with underwriting strategy and in coordination with service team members to include accurately assessing the needs of the broker and the client and formulating solutions that effectively address those needs.
- Analyze underwriting & marketing activities and corresponding results; prepare reports to management.
- Mentor and provide technical training and guidance to coworkers.
- Determine, coordinate and direct account management activities with various departments.
- Negotiate and deliver proposals to producers and buyers.
- Develop and maintain client relationships and coordinate service team efforts.
- Identify opportunities for organizational improvement and recommend solutions.
- Demonstrate commitment to Company's Code of Business Conduct and Ethics, and apply knowledge of compliance policies and procedures, standards and laws applicable to job responsibilities in the performance of work.
Requirements:
- Bachelor's degree or equivalent experience required.
- 7 years of casualty underwriting with an insurance carrier required.
- Advanced understanding and technical knowledge of underwriting mechanics and fundamentals.
- Advanced knowledge of casualty coverage and loss sensitive deal structures (retrospective rating, large deductible, captive, and self-insurance). Additional knowledge in financial analysis, account management and collateral management is desired.
- Advanced knowledge of local and regional market conditions as well as industry trends.
- Prior experience in or knowledge of Midwest markets and ability to travel within these markets is strongly preferred.
- Advanced knowledge of underwriting territory and strong relationships with the local distribution network (local and regional agents, national and regional brokers, and select consultants).
- Demonstrated proficiency in the successful marketing and prospecting of business opportunities, as well as, relationship building and agency management skills.
- Ability to create a presence that conveys interest, conviction, and energy in maintaining relationships with external business partners.
- Strong ability to effectively communicate verbally and in writing to uncover business needs.
- Ability to foster creative solutions that resonate with external business partners.
- Ability to interact with various levels of management and support personnel.
- Advanced skills in marketing, analysis, decision making/problem solving, planning and organizing; sales and negotiation and mathematical proficiency.
- Strong desire to work collaboratively and foster a team oriented environment with Claims, Risk Control and other departments.
- Willingness to travel for business purposes. Underwriters are expected to be visible with their agents and brokers in order to develop and maintain solid relationships and generate an adequate flow of qualified business.
- Chartered Property Casualty Underwriter (CPCU); Associate in Risk Management designation or other professional designations are desired.
Remote working/work at home options are available for this role.
