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About the Company

Hospitality Insurance Group (“HIG”) is a niche property and casualty insurance company headquartered in Southborough, Massachusetts. With approximately $21 million in direct written premium, HIG specializes in providing insurance solutions to the hospitality industry, including restaurants, bars, taverns, social clubs, caterers, small music venues, liquor stores, convenience stores, and other main-street businesses. Formed from the Massachusetts Liquor Liability Joint Underwriting Association, HIG has evolved into a multi-state writer licensed in seven states across the Northeast and Mid-Atlantic. Following a 2025 reorganization and $5.5 million capital infusion, HIG is positioned for long-term profitable growth supported by a strong surplus base, enhanced technology, and deep expertise in hospitality-related risks.

Mission & Strategic Context

HIG’s mission is to provide outstanding insurance coverage to hospitality businesses, promote responsible alcohol service, and deliver financial strength and stability to policyholders. Over the next decade, HIG seeks to achieve consistent underwriting profitability, responsible premium growth, and recognition as a leading niche insurer in the Eastern United States. The company’s strategic plan emphasizes disciplined underwriting and rate adequacy across all lines, expansion of product offerings (including BOP, brewery, and potential non-admitted products), geographic diversification, enhanced data analytics and automation, robust enterprise risk management, capital strength, and strong partnerships with agents and associations.

About the Role

The President & Chief Executive Officer (CEO) is the chief executive of HIG and is accountable to the Board of Directors for the overall leadership, management, and performance of the company. The CEO sets the strategic direction, drives financial and operational results, ensures regulatory compliance and effective governance, and maintains HIG’s culture of professionalism, integrity, and customer focus. The CEO must combine strategic foresight, financial acumen, and operational discipline with the ability to inspire a small, highly skilled team and represent HIG credibly with regulators, reinsurers, agents, and industry partners.

Responsibilities

Strategic Leadership

• Lead the formulation, communication, and execution of HIG’s strategic plan.
• Ensure strategies align with the company’s mission, capital capacity, and risk appetite.
• Anticipate market shifts—including soft-market cycles—and position HIG for sustained profitability and growth.
• Pursue diversification within the hospitality sector and expansion into adjacent markets consistent with the plan’s phased growth model.
• Champion innovation through data analytics, automation, and use of technology to enhance decision-making and efficiency.

Financial & Operational Management

• Drive performance to achieve planned results for net income, surplus growth, and underwriting profitability.
• Oversee the integrity of financial statements, budgets, and forecasts.
• Manage capital prudently, ensuring adequate reserves and strong RBC ratios.
• Direct reinsurance strategy and expense management to optimize value.
• Monitor operational efficiency through productivity, process audits, and cost-benefit analysis of vendor relationships.

Risk Management & Compliance

• Maintain a robust enterprise risk management program that identifies and mitigates key risks.
• Ensure compliance with all insurance laws, regulations, and corporate governance standards.
• Oversee cybersecurity strategy, ensuring defenses, employee training, and contingency plans are current.
• Cultivate positive relationships with regulators in all jurisdictions and ensure transparency in filings and communications.
• Prepare the company to navigate market softening through disciplined underwriting and data-driven pricing.

Business Development & Market Expansion

• Strengthen agency distribution by expanding productive agency relationships and appointments.
• Foster partnerships with hospitality and restaurant associations and leverage HIG’s admitted-carrier advantage.
• Oversee product innovation and development of non-admitted capabilities and niche products.
• Support marketing and branding initiatives to enhance awareness of HIG beyond liquor liability.
• Represent HIG externally with integrity and authority, serving as its public face to the market.

Leadership & Organizational Development

• Lead, mentor, and develop a small but experienced management team, promoting collaboration and accountability.
• Foster a culture of performance, empowerment, and professional growth.
• Ensure the company’s organizational structure and staffing levels are aligned with growth objectives.
• Promote equal opportunity within the workforce.

Governance & Board Relations

• Partner effectively with the Board to establish goals, strategies, and policies.
• Provide timely, accurate, and insightful reports and recommendations.
• Execute the Board’s directives with transparency and accountability.
• Keep the Board informed of material risks, opportunities, and developments.

Performance Metrics

The Board of Directors will evaluate the CEO based on performance against the following measures:

• Financial outcomes: profitability, combined ratio, surplus growth, and expense ratio improvement.
• Strategic execution: progress on product diversification, state expansion, and technology modernization.
• Capital and risk management: maintenance of strong RBC and reserve ratios, and sound reinsurance program.
• Leadership and succession: development and retention of key staff and organizational alignment.
• Governance and relationships: quality of Board communication, regulatory standing, and stakeholder confidence.
• Brand and market presence: enhanced recognition as a niche hospitality insurer and preferred partner for agents and associations.

Qualifications

• Bachelor’s degree required; advanced degree (MBA, JD, or CPCU/ARM designation) preferred.
• Minimum 10–15 years of progressive leadership in property and casualty insurance, with experience in underwriting, operations, or finance.
• Demonstrated success leading a regulated insurer or equivalent business unit with P&L accountability.
• Experience managing relationships with regulators, rating agencies, and reinsurers.
• Proven ability to execute profitable growth strategies in a specialty or niche market.
• Familiarity with hospitality-related risks or small commercial business preferred.
• Demonstrated skill in building and motivating small, high-performing teams.

Leadership Competencies

• Strategic Vision & Execution: balances innovation with disciplined growth.
• Financial Acumen: interprets complex data and drives sound financial decisions.
• Integrity & Accountability: models ethical conduct and transparency.
• Operational Excellence: builds efficient systems and measures performance rigorously.
• Collaborative Leadership: develops people and fosters teamwork.
• Change Management: embraces modernization and leads through transition.
• Stakeholder Engagement: maintains credibility and trust with Board, regulators, agents, and policyholders.

Location & Travel

Based in Southborough, Massachusetts, with travel throughout HIG’s seven-state footprint and occasional attendance at industry and regulatory meetings.

Compensation

Competitive compensation package commensurate with experience, including base salary, performance incentives aligned with company objectives, and benefits as determined by the Board of Directors.

The Program Operations Administrator supports the day-to-day operations of the Davis Managed Service (DMS) division by ensuring a smooth and efficient contingent talent lifecycle across clients, suppliers, and internal teams. This role is key in executing staffing processes such as requisition intake, supplier engagement, candidate flow management, onboarding compliance, and performance reporting. The Program Operations Administrator maintains high levels of responsiveness, accuracy, and customer service to help deliver a best-in-class managed service program. This is a contract to hire position.

POSITION RESPONSIBILITIES:

Candidate Care:

• Track and serve as a primary point of contact for all pre-identified candidates across DMS Programs.
• Facilitate onboarding activities ensuring compliance and completion of client specific requirements.
• Provide support throughout assignment with extensions, rate changes, conversions, and offboarding processes with regular quality checks.

Reporting & Data Integrity:

• Maintain accurate worker data within the VMS and internal systems throughout the assignment lifecycle.
• Compile weekly and monthly reports on program KPIs such as spend, fulfillment rates, supplier performance, and requisition cycle times.
• Audit records regularly to ensure data integrity, worker compliance, and accurate billing.
• Support preparation for Quarterly Business Reviews (QBRs) and internal program reviews.

Supplier Compliance & Communication:

• Manage supplier compliance requirements across DMS Programs.
• Support Program Managers tracking supplier activity and headcount.
• Escalate supplier issues or policy non-compliance to Program Managers for resolution.

Customer Service & Stakeholder Support:

• Provide responsive, high-quality service to hiring managers, workers, and suppliers.
• Oversee weekly payroll tasks related to timesheets and invoicing.
• Assist in resolving inquiries related to timesheets, invoicing, rate cards, assignment changes, and program policy.
• Maintain strong relationships to promote positive experiences across all touchpoints.

Requisition & Talent Fulfillment Support (as needed):

• Review, post, and manage incoming requisitions to ensure accuracy, proper alignment to job classifications, and clarity for supplier distribution.
• Launch requisitions to the supplier network, track submissions, and ensure timely candidate delivery in line with SLAs.
• Conduct initial quality checks on candidate submittals (rate alignment, resume accuracy, qualifications matching).
• Coordinate interview scheduling and communication between hiring managers and suppliers.

Travel to Client Sites:

• Occasional travel to local Client Sites in Southern NH and Northern Massachusetts as needed.

Manage other tasks or projects as requested.

POSITION REQUIREMENTS:

Required Qualifications:

• 1–3 years of experience in staffing, talent acquisition, MSP support, HR operations, or related roles.
• Strong understanding of recruiting or contingent workforce processes.
• Excellent communication, organization, and problem-solving skills.
• Proficiency in Microsoft Excel, Outlook, and other operational tools.
• Ability to manage competing priorities in a fast-paced staffing environment.

Preferred Qualifications

• Experience working directly with an MSP or large staffing vendor.
• Familiarity with VMS platforms (Simplify and/or Conexis a plus)
• Knowledge of worker classification, rate card structures, and staffing compliance standards.

Key Competencies:

• Customer Service & Relationship Building
• Time Management & Prioritization
• Attention to Detail & Data Accuracy
• Critical Thinking & Issue Resolution
• Collaboration Across Stakeholders

Company Description

The Speech Improvement Company, established in 1964, has provided expert coaching and workshops to executives and leadership teams around the world. Specializing in communication and presentation skills, we empower clients to influence effectively, leverage persuasion techniques, and maximize their message's impact with optimal delivery and visual aids. Backed by a team of highly trained Executive Communication Coaches, the The Speech Improvement Company is dedicated to helping thousands of clients master communication and leadership strategies. The Speech Improvement Company continues to set the standard for high-level communication excellence.

Role Description

We are seeking a highly organized, proactive, and detail-oriented Office Manager to join our growing team. This role is ideal for someone who thrives in a fast-paced environment, enjoys wearing multiple hats, and takes pride in keeping operations running smoothly behind the scenes.

You will play a critical role in supporting leadership, managing administrative systems, overseeing Executive Assistants (EAs), coordinating billing processes, and helping onboard and support new coaches. If you are resourceful, collaborative, and energized by structure and problem-solving, we'd love to meet you.

This is a full-time, in-person position. Hours are 8:30am - 5:30pm Monday - Friday at our Framingham, MA office. Salary: $50,000 - $60,000.

Executive & Administrative Support:

· Manage highly active calendars and scheduling across multiple coaches

· Schedule clients, confirm meetings, and maintain accurate data entry

· Monitor multiple coach email accounts and respond with professionalism and discretion

· Provide EA backup and coverage

· Edit and proofread documents for accuracy and clarity

· Prioritize new and existing tasks effectively in a dynamic environment

· Support special projects and company-wide initiatives

Operations & Team Management:

· Serve as Coach Liaison and primary point of contact for Executive Assistants

· Lead weekly EA meetings and support daily problem-solving needs

· Guide, empower, and manage the EA team

· Hire and coordinate training and onboarding for new Executive Assistants as needed

· Support and onboard new coaches

· Assist with tasks as needed to support the team and leadership

Billing & Financial Coordination:

· Partner with CFO on invoicing processes

· Create and send invoices as client agreements are signed

· Track per-session payments and maintain invoicing spreadsheets in SharePoint

· Monitor the company finance email account daily

· Participate in billing meetings and occasionally lead them to ensure accuracy

· Ensure billing details are captured for all billable appointments

Qualifications

· Bachelor's or Associate's degree preferred

· 2–3 years of administrative, operations, or executive support experience

· Experience managing teams or overseeing support staff is a plus

· Comfortable using Apple computers

· Proficient in Microsoft Office, Excel, and Adobe Acrobat, & Zoom

· Ability to quickly learn new software and web-based systems

· Experience with SharePoint, invoicing systems, and WordPress preferred

· Comfortable with video conferencing platforms

Skills & Attributes

· Exceptional organizational and time management skills

· Strong interpersonal and customer service skills

· Clear, professional written and verbal communication

· Ability to multitask and adapt in a fast-paced environment

· Proactive thinker who anticipates needs

· High level of discretion and professionalism

· Ability to remain calm and effective in high-pressure situations

· Team-oriented mindset with a willingness to contribute ideas and improvements

Why Join Us?

At The Speech Improvement Company, Inc., you'll be part of a collaborative, mission-driven team committed to excellence and growth. This role offers the opportunity to take ownership, develop leadership skills, and make a meaningful impact on daily operations and long-term success.

Date Posted:

Country:

Location:

Position Role Type:

U.S. Citizen, U.S. Person, or Immigration Status Requirements:

Security Clearance Type:

Security Clearance Status:

At Raytheon, the foundation of everything we do is rooted in our values and a higher calling – to help our nation and allies defend freedoms and deter aggression. We bring the strength of more than 100 years of experience and renowned engineering expertise to meet the needs of today’s mission and stay ahead of tomorrow’s threat. Our team solves tough, meaningful problems that create a safer, more secure world.

The Ground & Maritime Defense Radar Software Department is seeking a Software Integration Lead for the SPY-6 Family of Radars Product Integration Team. The Software Integration Lead will prepare, test and integrate final software, operating system, and firmware delivery of the SPY-6 configurations to Raytheon In-plant tactical strings, Land Based Test Sites (LBTSs) and Ships.

They will work closely with the Digital Radar Product Line software team, SPY-6 subcontractors, and all other providers of SPY-6 software and firmware to coordinate receipt of digital products and automate the packaging and deployment for all SPY-6 domestic and international locations.  The Software Integration Lead will work to standardize delivery process and configuration management for use by the entire family of radars for SPY-6.

The Department’s mission is to provide world class Radar Software to be used in military systems deployed at sea and on land. Our software teams employ an Agile Scrum process to rapidly design, code, integrate and test capabilities on a continuous basis into a mature solution for our customers.

This position is full-time on-site in Marlborough, Massachusetts.

What You Will Do

• Lead and manage software integration and testing efforts for the Tactical Radar Program in an agile environment.

• Collaborate with cross-functional engineering teams to integrate System Adjustable Parameters (SAPs) and ensure accurate identification of changes.

• Develop and execute comprehensive test plans, procedures, and schedules to validate system functionality and performance.

• Conduct extended software endurance testing on tactical hardware and strings to ensure system reliability and robustness under prolonged operational conditions.

• Analyze and troubleshoot complex problems identified during endurance testing, software builds, and site-specific issues, providing timely resolutions to maintain program schedules.

• Develop and provide software metrics for each of the SPY-6 release branches to internal and external customers.

• Work closely with internal and external stakeholders to establish and maintain build handoffs and operational transitions between various testing sites.

• Provide technical leadership and guidance to ensure successful execution of the software integration and test phases.

• Prepare and deliver clear, concise, and compelling technical briefings and reports to customers, effectively "telling the story" of program progress and results.

• Maintain strict adherence to quality assurance standards, safety protocols, and program compliance requirements.

• Act as the primary point of contact for software-related test activities, coordinating efforts across engineering disciplines to achieve program goals.

• Make priority decisions regarding backlog tasks.

• Manage scope, budget and schedule.

• Possible opportunities to travel domestically and internationally.

Qualifications You Must Have

• Typically requires a Bachelor’s in Science, Technology, Engineering, or Mathematics (STEM) and a minimum of 10 years of prior relevant experience.

• Experience with deploying and configuring RedHat or equiv. Linux Operating System.

• Active and transferable U.S. government issued Secret security clearance is required prior to start date. U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance.

Qualifications We Prefer

Experience with:

• DevSecOps and test automation

• Higher order programming languages (C, C++, java, etc.)

• Scripting languages (bash, perl, python, etc.)

• Configuration Management tools (Clearcase, git, etc.)

• Agile development and tools

• Virtualization

What We Offer

• Our values drive our actions, behaviors, and performance with a vision for a safer, more connected world. At RTX we value: Safety, Trust, Respect, Accountability, Collaboration, and Innovation.

• Relocation Eligible – Relocation assistance available.

Learn More & Apply Now

Please consider the following role type definition as you apply for this role. Onsite: Employees who are working in Onsite roles will work primarily onsite. This includes all production and maintenance employees, as they are essential to the development of our products.

This position requires a security clearance. DCSA Consolidated Adjudication Services (DCSA CAS), an agency of the Department of Defense, handles and adjudicates the security clearance process. More information about Security Clearances can be found on the US Department of State government website here: part of our commitment to maintaining a secure hiring process, candidates may be asked to attend select steps of the interview process in-person at one of our office locations, regardless of whether the role is designated as on-site, hybrid or remote.

RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans’ Readjustment Assistance Act.

Privacy Policy and Terms:

Click on this link to read the Policy and Terms

• Location: Boston, MA
• Hybrid: 3 days on site
• Potential Convert: Yes, USC/GC ONLY no exceptions. WILL NOT SPONSOR

• ETL/ELT
• ODI
• PL/SQL coding
• 7 years’ experience
• Knowledge on how to be an admin side of things (not day to day but is able to do that)
• Scripting – Python & Unix Scripting

• Build ODI mappings/interfaces, packages, procedures, scenarios, topology configuration, ODI Agent and load plans to integrate data from multiple enterprise systems.
• Expertise in building Pl/SQL queries, procedures, data loading process, ensuring high-performance and scalability to meet the evolving data needs of the various applications.
• Design, develop, and maintain ETL/ELT pipelines using Oracle Data Integrator (ODI).
• Collaborate effectively with cross-functional teams, including other data engineers, DBA group, analysts, and business stakeholders, to understand data requirements and deliver solutions.
• Monitor and troubleshoot RMJ jobs, ODI workflows, sessions, agents, and data pipelines on Linux environments.
• Perform root cause analysis for failures related to ODI workflows, RMJ jobs, network connectivity, API integrations, and file transfers.
• Optimize ETL workflows to improve reliability, performance, and scalability.
• Use scripting and automation tools to support data processing and operational workflows.
• Work in Linux/Unix environments, using command-line tools and shell scripts for job automation and troubleshooting.
• Maintain comprehensive documentation of data processes, configurations, and best practices.
• Participate in walk-throughs which review program specifications, source code, and all technical supporting documentation, including screens/reports. Provide feedback in accordance with team standards and guidelines.
• Participate in implementation of changes, enhancements, and newly developed programs.
• Conduct technical research and provide recommendations, develop proofs of concept or prototypes, contributing to technical design of applications.
• Helping to identify coding patterns and anti-patterns and enforce implementation of the patterns through code reviews.
• Quickly resolving issues encountered by business lines in the production environment, maintaining a helpful, "high touch" approach to working with business users, performing root cause analysis, technology evaluation, and performance tuning.

Desired Qualifications:

• Degree in Computer Science, Engineering or related technical area
• 7+ years of extensive hands-on experience in ODI, Oracle Datawarehouse, Oracle PL/SQL, Linux, Python scripting, and ODI admin module (ODI Agent setup, logs configuration, certificate installation).
• Must have experience in building Pl/SQL queries for Oracle Server (incl. stored procedures, functions…) and must understand basic principles of data modeling
• Excellent collaborative and communication skills, particularly in high-stress situations
• Experience with scripting Python and Linux scripting, CLE, networking fundamentals (API, IP/ports, SFTP/FTP connectivity)
• High proficiency in development practices: unit testing, Continuous Integration (CI/CD), refactoring, clean code
• Experience with Bitbucket/GIT source control management
• Problem solving skills, able to determine upcoming risks & issues and address them accordingly.
• Ability to interpret and troubleshoot applications using logs.
• Pro-active approach and good communication skills.
• Experience with agile methodologies (Scrum, Kanban) and tools (Jira)

• Private Banking domain experience.
• Working experience in a financial service industry
• Financial application knowledge like FIS AddVantage, CRD, CRM Pivotal.
• Experience with Apache Airflow for workflow orchestration.
• Knowledge of dbt (Data Build Tool) for modern data transformations.
• Exposure to cloud data platforms or hybrid data architectures.

Key Competencies:

• Strong analytical and problem-solving skills
• Ability to work with large-scale enterprise data environments
• Excellent collaboration and communication skills
• Ability to manage multiple priorities in a fast-paced environment
• Commitment to continuous learning and technology innovation

Estimated Min Rate: $55.00

Estimated Max Rate: $72.00

What’s In It for You?
We welcome you to be a part of the largest and legendary global staffing companies to meet your career aspirations. Yoh’s network of client companies has been employing professionals like you for over 65 years in the U.S., UK and Canada. Join Yoh’s extensive talent community that will provide you with access to Yoh’s vast network of opportunities and gain access to this exclusive opportunity available to you. Benefit eligibility is in accordance with applicable laws and client requirements. Benefits include:

• Medical, Prescription, Dental & Vision Benefits (for employees working 20+ hours per week)
• Health Savings Account (HSA) (for employees working 20+ hours per week)
• Life & Disability Insurance (for employees working 20+ hours per week)
• MetLife Voluntary Benefits
• Employee Assistance Program (EAP)
• 401K Retirement Savings Plan
• Direct Deposit & weekly epayroll
• Referral Bonus Programs
• Certification and training opportunities

Note: Any pay ranges displayed are estimations. Actual pay is determined by an applicant's experience, technical expertise, and other qualifications as listed in the job description. All qualified applicants are welcome to apply.

Yoh, a Day & Zimmermann company, is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Visit to contact us if you are an individual with a disability and require accommodation in the application process.

For California applicants, qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. All of the material job duties described in this posting are job duties for which a criminal history may have a direct, adverse, and negative relationship potentially resulting in the withdrawal of a conditional offer of employment.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

By applying and submitting your resume, you authorize Yoh to review and reformat your resume to meet Yoh’s hiring clients’ preferences. To learn more about Yoh’s privacy practices, please see our Candidate Privacy Notice:  working/work at home options are available for this role.