Engineering Structures Jobs in Martins Additions

The A&P Mechanic – Boeing 737-MAX 8 BBJ is responsible for performing high-level maintenance, inspections, troubleshooting, and repairs on the Boeing Business Jet (BBJ) MAX 8 aircraft. This position supports a VIP/ VVIP aviation environment that requires exceptional technical expertise, meticulous attention to detail, and the highest standards of safety, confidentiality, and professionalism.

The ideal candidate has advanced experience with the 737-MAX platform, knowledge of BBJ-specific systems and modifications, and the ability to maintain both airframe and cabin systems to meet elevated customer expectations.

Key Responsibilities

Aircraft Maintenance & Repair

• Perform scheduled and unscheduled maintenance on the 737-MAX 8 BBJ, including A/B checks, cabin systems maintenance, and BBJ-specific modifications.
• Troubleshoot and repair MAX-series systems, including advanced avionics, fly-by-wire spoiler systems, LEAP-1B engines, and modernized electrical architecture.
• Conduct inspections and repairs on high-end interiors, cabin management systems (CMS), entertainment systems, lighting, galley equipment, and VIP-customized installations.
• Execute component replacements, SB/AD compliance, structural repairs, and configuration-controlled cabin changes per BBJ documentation.
• Support AOG recovery and rapid-response troubleshooting in remote or international locations as needed.

Regulatory Compliance & Documentation

• Ensure all maintenance actions comply with FAA regulations, company procedures, and BBJ-specific maintenance programs.
• Accurately document work performed in digital maintenance tracking systems and aircraft logbooks.
• Review and apply Boeing AMM, BBJ CMP, SRM, IPC, WDM, and service bulletins.
• Coordinate with Quality Assurance for inspections, major repairs, and return-to-service authorization.

Inspection, Diagnostics & Troubleshooting

• Perform detailed inspections of airframe, powerplant, avionics, and high-touch cabin systems unique to BBJ configuration.
• Utilize advanced diagnostic equipment and built-in test systems (BITE) to identify and resolve MAX 8 discrepancies.
• Conduct borescope inspections on LEAP-1B engines, APU troubleshooting, and avionics system evaluations.

VIP Cabin, Interior & Special Systems Support

• Maintain and repair VIP furnishings, luxury materials, cabinetry, and premium finishes.
• Troubleshoot and support Cabin Management Systems (CMS), satellite communications, Wi-Fi, Blu-ray/AV systems, and aircraft internet hardware.
• Work closely with flight crews and cabin staff to ensure the aircraft meets VVIP standards of comfort and functionality.

Safety, Quality & Operational Excellence

• Uphold the highest levels of safety, confidentiality, and customer service expected in VIP aviation environments.
• Support continuous improvement of maintenance processes, reliability programs, and long-term fleet health monitoring.
• Maintain a clean, organized workspace and strictly follow OSHA, company, and regulatory safety protocols.
• Coordinate with operations, flight crew, engineering, and supply chain for aircraft readiness and mission reliability.

Required Qualifications

• Valid FAA Airframe & Powerplant (A&P) Certificate.
• 3–5+ years of experience maintaining Boeing 737 platforms, ideally the MAX series.
• Strong experience with:
• Boeing Business Jet (BBJ) interior and cabin systems
• LEAP-1B engines and MAX-series avionics
• Digital maintenance platforms (AMOS, TRAX, CMP, or equivalent)
• VIP cabin repairs, CMS systems, and premium interiors
• Ability to read and interpret Boeing technical data, BBJ CMP manuals, engineering drawings, and wiring diagrams.
• Capable of working in high-standards VIP or corporate aviation environments.
• Must possess an active Secret (or TS/SCI) security clearance or be eligible to obtain one.

Preferred Qualifications

• Boeing 737-MAX or BBJ GenFam / Maintenance Training Certification.
• Prior experience with VVIP fleet operators, corporate aviation, charter, or government executive transport.
• FCC License, NCATT or avionics endorsements, or AET certifications.
• AOG experience with international travel capability.
• Strong understanding of cybersecurity and data sensitivity for VIP aircraft systems.
• This position does not offer relocation assistance; local candidates are preferred.

Core Competencies

• Extreme attention to detail and craftsmanship
• High professionalism and discretion
• Strong troubleshooting and diagnostic capability
• Excellent communication and teamwork
• Ability to adapt in high-tempo VIP operations
• Customer-service mindset for VVIP standards

THE POSITION

Reporting to the Vice President of Construction & Facilities Management, the Senior Project Manager will support the Acquisition and Rehabilitation team on active rehabilitation projects in the affordable multifamily housing space.

What You Can Expect To Do

• Front-end Due Diligence, including analyzing and understanding property condition reports, environmental, and other specialty sub-consultants.
• Assist with developing detailed scope, budget, schedule, and logistics plans; manage execution of referenced plans during active construction phases.
• Produce accurate reporting of construction progress, active or anticipated issues, and budgetary compliance for distribution to teammates and senior leadership.
• Identify and qualify deferred maintenance, building deficiencies and necessary capital improvements based on prior professional experience and vendor site assessments.
• Propose solutions to solve building deficiencies and satisfy regulatory requirements.
• Work alongside the Design Team, Vendors, and Contractors.
• Participating in the development of architectural and engineering plans and specifications.
• Utilizing general understanding of permitting approvals by local jurisdictions as it relates to the project schedule, and satisfaction of all code and regulatory requirements of stakeholders, including Housing Authorities, lenders, and HUD.
• Coordinate contractor access, logistic items, utility shutdowns, and notices with our Operations and Property Management staff.
• Conduct frequent on-site physical inspections of active construction projects.
• Oversee quality control of construction tasks, perform pre- and post-construction acceptance reviews.
• Escort design team, lenders, and other project stakeholders through construction sites to perform status reviews and draw meetings.
• Ensure safety guidelines for contractors and residents are followed on all job sites.

What You Should Have

• Bachelor's degree, preferably in engineering, architecture, or construction management.
• Hands-on experience with occupied apartment renovation projects.
• Experience with hotel renovations or conversions is a plus.
• 5+ years of experience in construction management, with multifamily experience, is required.
• Demonstrated ability in coordinating between ownership, design teams, and subcontractors to resolve issues, maintain compliance, and drive projects to completion on time and within budget
• Demonstrated ability to manage subcontractors, vendors, and on-site personnel to ensure safety, quality, and timeliness.
• Direct experience creating and providing oversight of project schedules, budgets, and quality to ensure successful delivery.
• Experience with large commercial LIHTC multi-family rehabs is a plus, but not a hard requirement.
• The ability to read, understand, and value engineer construction documents.
• A sense of urgency, an internal clock that helps you move with purpose.
• Proficiency in Microsoft Excel and Word.
• The ability to travel as up to 50% travel is required for this role.

What You Should Be

• Curious and ambitious by nature; a highly motivated person.
• A shrewd tactician, able to "make the right call" with confidence.
• A person who values hard work; you ideally learned at an early age how to put your nose down and get things done when it matters.
• An independent self-starter: you don't wait around too long looking for directions from others.
• Highly accountable; you take ownership, follow through, meet deadlines, and care about the quality of your work product.
• Courageous; willing to put yourself out there, bet on yourself, take risks, and ask questions.
• A world-class communicator or rapidly becoming one.
• Able to work collaboratively in a small team environment; willingness to "roll up your sleeves" and pitch in when and where necessary.
• Ready to work in a fast-paced environment and be part of an amazing team doing valuable work.

THE COMPANY

APEX is a nationwide Construction and Facilities Management firm that was founded on a simple provide owners of commercial real estate with support across the full lifecycle of their investments. From Due Diligence to Disposition, and everything in between, APEX's experienced team provides trusted General Contracting & Facilities Management Consulting services across a variety of asset classes.

The APEX team's potential to support an organization is maximized when we are involved early in the renovation and repair process. From preconstruction, through construction, and beyond, APEX maintains a steadfast commitment to quality and a passion for collaboration. As a committed partner, we approach each project from the owner's perspective. This drives us to continually provide a best-in-class level of service that not only yields on-time and on-budget project performance but ensures those projects are completed in a way that maximizes useful life and reduces operating costs across the remainder of the owner's investment period.

APEX develops designs and integrates sustainability initiatives meant to leave a lasting impact on the structures themselves, as well as the communities they are in. By enhancing the curb appeal of existing properties, addressing deferred maintenance items to ensure worry-free environments for occupants, and by reducing energy consumption where appropriate, we provide owners with assets they can take great pride in for many years to come.

In an ever-changing world, the need to renovate and maintain physical structures that provide critical shelter, workplaces, and hubs to conduct retail business is a constant. Because of the distinct challenges posed by these needs, rather than taking a one-size-fits-all approach, the APEX team leverages meticulous attention to detail, technical expertise, and efficient processes to address each project in a unique way that never sacrifices quality or longevity.

APEX is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All employment is decided on the basis of qualifications, merit, and business need.

The A&P Mechanic – G650 is responsible for performing high-level maintenance, inspections, troubleshooting, and repairs on the G650 aircraft. This position supports a VIP/ VVIP aviation environment that requires exceptional technical expertise, meticulous attention to detail, and the highest standards of safety, confidentiality, and professionalism.

The ideal candidate has advanced experience with the G650 platform, knowledge of G650-specific systems and modifications, and the ability to maintain both airframe and cabin systems to meet elevated customer expectations.

Key Responsibilities

Aircraft Maintenance & Repair

• Perform scheduled and unscheduled maintenance on the G650, including A/B checks, cabin systems maintenance, and Gulfstream-specific modifications.
• Conduct inspections and repairs on high-end interiors, cabin management systems (CMS), entertainment systems, lighting, galley equipment, and VIP-customized installations.
• Execute component replacements, SB/AD compliance, structural repairs, and configuration-controlled cabin changes per BBJ documentation.
• Support AOG recovery and rapid-response troubleshooting in remote or international locations as needed.

Regulatory Compliance & Documentation

• Ensure all maintenance actions comply with FAA regulations, company procedures, and Gulfstream-specific maintenance programs.
• Accurately document work performed in digital maintenance tracking systems and aircraft logbooks.
• Review and apply service bulletins.
• Coordinate with Quality Assurance for inspections, major repairs, and return-to-service authorization.

Inspection, Diagnostics & Troubleshooting

• Perform detailed inspections of airframe, powerplant, avionics, and high-touch cabin systems unique to G650 configuration.
• Utilize advanced diagnostic equipment and built-in test systems (BITE) to identify and resolve discrepancies.
• Conduct borescope inspections on LEAP-1B engines, APU troubleshooting, and avionics system evaluations.

VIP Cabin, Interior & Special Systems Support

• Maintain and repair VIP furnishings, luxury materials, cabinetry, and premium finishes.
• Troubleshoot and support Cabin Management Systems (CMS), satellite communications, Wi-Fi, Blu-ray/AV systems, and aircraft internet hardware.
• Work closely with flight crews and cabin staff to ensure the aircraft meets VVIP standards of comfort and functionality.

Safety, Quality & Operational Excellence

• Uphold the highest levels of safety, confidentiality, and customer service expected in VIP aviation environments.
• Support continuous improvement of maintenance processes, reliability programs, and long-term fleet health monitoring.
• Maintain a clean, organized workspace and strictly follow OSHA, company, and regulatory safety protocols.
• Coordinate with operations, flight crew, engineering, and supply chain for aircraft readiness and mission reliability.

Required Qualifications

• Valid FAA Airframe & Powerplant (A&P) Certificate.
• 3–5+ years of experience maintaining G650 platforms.
• Strong experience with:
• G650 interior and cabin systems
• Digital maintenance platforms (AMOS, TRAX, CMP, or equivalent)
• VIP cabin repairs, CMS systems, and premium interiors
• Ability to read and interpret data, manuals, engineering drawings, and wiring diagrams.
• Capable of working in high-standards VIP or corporate aviation environments.
• Must possess an active Secret (or TS/SCI) security clearance or be eligible to obtain one.

Preferred Qualifications

• G650 Maintenance Training Certification.
• Prior experience with VVIP fleet operators, corporate aviation, charter, or government executive transport.
• FCC License, NCATT or avionics endorsements, or AET certifications.
• AOG experience with international travel capability.
• Strong understanding of cybersecurity and data sensitivity for VIP aircraft systems.
• This position does not offer relocation assistance; local candidates are preferred.

Core Competencies

• Extreme attention to detail and craftsmanship
• High professionalism and discretion
• Strong troubleshooting and diagnostic capability
• Excellent communication and teamwork
• Ability to adapt in high-tempo VIP operations
• Customer-service mindset for VVIP standards

Who we are

We are an organisation that exists to drive progress. That's the “red thread” that connects everyone at The Economist Group (TEG). Our businesses share a devotion to innovation, independence and rigour in their fields of expertise. We empower people to understand and tackle the critical challenges and changes facing the world. Our analytical rigour, global expertise and evidence-based insights enable individuals and organisations to make sense of these shifts and chart a course through them.

We deliver analysis and insights in many formats to subscribers and clients in 170 countries through our four businesses, The Economist, Economist Impact, Economist Intelligence and Economist Education, which uphold our global reputation for excellence and integrity.

About The EIU

As the research and analysis division of the Economist Group, The Economist Intelligence Unit (EIU) helps leaders prepare for opportunity, empowering them to act with confidence when making strategic decisions. The EIU is the global standard in providing high quality, actionable intelligence to the public and private sector, assessing issues that impact the businesses in more than two hundred countries.

Position Purpose

We are seeking an ambitious and accomplished Account Executive, Data Sales to drive revenue growth for EIU’s data and API products within the Financial Services sector across The US.

This role requires a seasoned sales professional with deep industry knowledge, a strong client network, and the ability to translate complex technical solutions into compelling commercial value propositions.

Reporting to the Global Head of B2B Subscription Sales, the individual will play a critical role in expanding EIU’s footprint across financial institutions, strengthening our positioning as a trusted data partner, and contributing to our broader enterprise subscription strategy.

A key aspect of success will be collaborating with existing sales teams across The Economist Group (TEG) to leverage established relationships and drive sales growth.

Key Accountabilities

Business Development

• Identify new business opportunities across banking, asset management, hedge funds, insurance, and fintech sectors.
• Build and manage a robust pipeline of qualified opportunities through strategic prospecting, networking, and disciplined forecasting.
• Expand EIU’s reach into new financial services sub-sectors and US geographies.
• Develop trusted relationships with clients across the buy side and sell side.

Revenue Generation & Sales Execution

• Own the full sales cycle - from prospecting to contract execution.
• Consistently deliver against quarterly and annual sales targets.
• Lead negotiations of commercial terms with C-suite and procurement stakeholders.
• Apply insight-led, consultative selling to position EIU’s data products as essential strategic tools.

Market & Product Expertise

• Develop a deep understanding of client workflows, regulatory drivers, and industry data needs.
• Maintain awareness of trends in data consumption, APIs, and fintech innovation.
• Understand programmatic delivery (APIs, Feeds, Marketplaces) and the infrastructure supporting enterprise data use.
• Provide structured feedback to product, engineering, and marketing teams to inform product development and go-to-market strategy.

Collaboration & Leadership

• Partner with internal teams across EIU and TEG to align product capabilities with client demand.
• Collaborate with colleagues across business units to maximise relationship value and cross-sell opportunities.
• Contribute to a culture of commercial excellence, collaboration, and continuous improvement.

Required Skills & Experience

• Minimum 7 years of enterprise sales experience with a track record of exceeding targets in selling data, APIs or DaaS s into Financial Services.
• Proven success selling data products to the buy side and sell side.
• Strong understanding of capital markets, asset management, or insurance workflows, and how data drives decision-making.
• Demonstrated experience in licensing and commercial models underpinning enterprise data distribution.
• Established relationships across global financial institutions.
• Exceptional consultative sales and solution-selling capabilities with strong negotiation skills.
• Ability to grasp complex API/data offerings and articulate them in clear, commercial terms.
• Excellent presentation, pitching, and interpersonal skills at both technical and executive levels.
• Proficiency in Salesforce, Sales Navigator, and Excel; experience with SalesLoft and Highspot a plus.
• Self-motivated, commercially focused, and able to thrive in a high-growth, fast-paced environment.

Core Competencies

• Solution and Value-Based Selling
• Strategic Thinking & Commercial Acumen
• Influencing & Negotiation
• Results Orientation & Accountability
• Client Centricity
• Collaboration & Team Leadership
• Market & Product Insight

The expected base salary for this position ranges from USD $140,000-$160,000 (plus a generous commission structure - double OTE). It is not typical for offers to be made at or near the top of the range. Rather, salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, licensure or certifications obtained. Market and organizational factors are also considered. In addition to base salary and a competitive benefits package, successful candidates may be eligible to receive a discretionary bonus based on role and level.

Join Us

Join The Economist Intelligence Unit and help global financial leaders interpret the forces shaping markets. You will represent one of the world’s most trusted and respected intelligence brands - empowering clients to make confident, data-driven decisions.

Working Arrangements

This position operates on a hybrid working pattern, with 3+ days attendance at our DC office required.

AI usage for your application

We are an innovative organisation that encourages the use of technology. We recognise that candidates may utilise AI tools to support with their job application process. However, it is essential that all information you provide truthfully and accurately reflects your own experience, skills, and qualifications.

What we offer

Our benefits package is designed to support your wellbeing, growth, and work-life balance. It includes a highly competitive pension or 401(k) plan, private health insurance, and 24/7 access to counselling and wellbeing resources through our Employee Assistance Program.

We also offer a range of lifestyle benefits, including our Work From Anywhere program, which allows you to work from any location where you have the legal right to do so for up to 25 days per year. In addition, we provide generous annual and parental leave, as well as dedicated days off for volunteering and even for moving home.

You will also be given free access to all The Economist content, including an online subscription, our range of apps, podcasts and more.

Now Hiring: Recruitment Specialist - Building Industry

We’re looking for a Recruitment Specialist to join our Workforce Strategy team in Washington, DC. In this role, you’ll partner with executives across engineering and architecture firms to help them attract, hire, and retain top talent. You’ll oversee and execute high-level strategic searches, advise clients on employee engagement and development practices, and build lasting relationships with career professionals across the AEC industry. This role is ideal for someone who loves connecting people with purpose, understands the nuances of talent in a technical industry, and wants to make a tangible impact on how firms grow and lead their teams.

Why DesignForce?

At DesignForce, we’re a hardworking, passionate, and collaborative team united by one mission — to elevate the employee experience in the AEC industry. As a proud Certified B Corporation, we’re guided by principles of social responsibility, ethics, and impact. We balance purpose and fun, with a culture that celebrates connection and creativity through happy hours, team bonding events ( sip-and-paint nights, bowling, paintball, escape rooms, axe throwing and more), and biweekly catered lunches. Our biweekly internal trainings reflect our deep commitment to innovation and continuous learning, we’re always looking for ways to elevate our people and our work. We bring high energy and fresh ideas to everything we do, working in a flexible hybrid environment out of our vibrant, modern office in Dupont Circle.

Core Responsibilities Include:

• Develop and foster long-term relationships with professionals in the design and building industries, assisting them with their career development.
• Provide personalized career coaching sessions for professionals within the Architecture, Interiors, Engineering, Development and Construction fields.
• Assist with the development and execution of workforce strategy initiatives, including 360-performance reviews, strategic planning, benefits benchmarking, compensation analysis, and employee engagement surveys.
• Partner strategically with organizational leaders and hiring managers to proactively assess talent needs, providing expert guidance to shape workforce planning and ensure alignment with both immediate and long-term business objectives.
• Source talent and continue to build and enhance an active National network through various channels like LinkedIn, social media, and industry networking events.
• Aid in the development and facilitation of high impact learning and development workshops.
• Research and write industry-specific blog articles to promote DesignForce and personal brand.

Preferred Qualifications Include:

• Hold a BA or BS in Communications, Human Resources, Psychology, Architecture, Interior Design, Civil Engineering, or a related field.
• 1+ professional years of experience in talent acquisition, recruiting, career coaching, design, engineering consulting, or a related field.
• Display exemplary communication capabilities, effectively communicating verbally and through writing.
• Demonstrate strong ownership of your workload by proactively managing client and internal team relationships, independently establishing realistic deadlines, and consistently delivering results that meet or exceed the highest standards of excellence.
• Be able to pivot quickly and adapt to change in a fast-paced, high-energy environment.
• Love food. Seriously. We like to eat. (Specific knowledge about the DC food scene is a plus but not a requirement).

Additional Information - We Take Care of Our People by Providing the Following Benefits:

• Generous Paid Time Off (PTO) & Paid Holidays
• Paid Voting & Wellness Leave
• Annual Professional Development Budget
• Paid Parental Leave
• On-Site Gym Membership
• Comprehensive Medical, Dental, and Vision Coverage
• 401(k) with Matching
• Quarterly Team Volunteering Outings
• Professional Development Support
• Bi-Weekly Catered Team Lunch

Equal Opportunity Employer

At DesignForce, we don't just accept difference - we celebrate, support, and thrive because of it. DesignForce is a proud equal-opportunity employer. Employment at DesignForce is based solely on a person's merit and qualifications directly related to professional competence. DesignForce does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy, or related condition (including breastfeeding), or any other basis protected by law.

Overview

We are seeking multiple experienced Acquisition Professionals to support high-visibility DoD/Navy ACAT I programs in the Washington, DC area. These roles will provide direct program management and acquisition support to Major Defense Acquisition Programs (MDAP), with a strong emphasis on shipbuilding and Navy program execution.

Candidates must have recent experience supporting DoD or Navy acquisition programs and possess working knowledge of DoD Instruction 5000.02.

Open Roles May Include:

• Program Manager (Senior) -Program Manager
• Deputy Program Manager / Task 1 Lead-(Senior) -Program Manager
• Business and Financial Manager Task Lead - Financial Management Analyst (Senior)
• Systems Engineering Task Lead - Systems Engineer (Senior)
• Mission Systems Task Lead - Engineering Technician (Senior)
• Production Task Lead (Senior) - Management Analyst
• Test and Evaluation Task Lead - Engineering Technician (Senior)
• Logistics Task Lead-(Senior) - Logistics Analyst
• Baseline Management Task Lead-(Senior) -Management Analyst
• Post Delivery Task Lead (Senior) - Engineering Technician

Key Responsibilities

• Provide acquisition and program management support to DoD/Navy ACAT I programs
• Apply knowledge of DoD 5000.02 and Defense Acquisition System policies
• Support milestone documentation, ADM preparation, and program reviews
• Develop and review acquisition strategies, schedules, budgets, and risk plans
• Support oversight and execution of recent DoD/Navy contracts
• Coordinate with PEOs, NAVSEA, OPNAV, and other key stakeholders
• Provide executive-level briefings and decision support materials
• Support shipbuilding lifecycle planning and execution

Required Qualifications

• Demonstrated experience supporting a DoD or Navy ACAT I program
• Recent contracts experience within DoD/Navy environment
• Strong knowledge of DoD 5000.02 acquisition framework
• Experience supporting shipbuilding programs (NAVSEA experience preferred)
• Active Secret Clearance
• Located in or near Washington, DC (or able to commute onsite)

Patent Attorney – Intellectual Property (DC)

A nationally recognized law firm is seeking an experienced Patent Attorney to join its Intellectual Property Practice Group in Washington, DC. This role also offers flexibility for remote work.

The firm is committed to building a diverse and inclusive workplace and encourages talented individuals from a wide range of backgrounds, experiences, and perspectives to apply.

This position provides the opportunity to work on sophisticated intellectual property matters within a collaborative team environment while advising innovative clients across a variety of industries.

Responsibilities

• Draft and prosecute patent applications before the United States Patent and Trademark Office (USPTO)
• Manage domestic and international patent prosecution matters
• Support patent prosecution activities before foreign patent offices
• Provide strategic guidance to clients on patent protection and portfolio development
• Collaborate with attorneys and technical specialists across the intellectual property practice
• Maintain strong client relationships and deliver high-quality legal services

Qualifications

• 8–15 years of patent prosecution experience
• Demonstrated experience drafting patent applications and prosecuting patents before the USPTO
• Experience coordinating with foreign counsel on international patent matters
• USPTO admission required
• Undergraduate degree in Electrical Engineering, Biomechanical Engineering, Mechanical Engineering, Computer Science, Physics, or a related technical field
• At least 3–5 years of law firm experience
• Strong academic credentials, analytical skills, and communication abilities

Preferred Qualifications

• Advanced technical degree
• Experience working with medical device technologies

Compensation

The anticipated salary range for this position is $150,000 – $210,000, depending on experience and qualifications.

In addition to a comprehensive benefits package, the role may also be eligible for performance-based or discretionary compensation, depending on a variety of factors including performance, experience, and location.

What the Firm Offers

• Collaborative and innovative work environment
• Opportunity to work on sophisticated intellectual property matters
• Flexibility for remote work
• Competitive compensation and benefits

About the Company

Addison Group is partnering with our client, a well-established not-for-profit healthcare benefits organization, to hire a Participant Advocate for their growing customer service team. This organization is dedicated to delivering exceptional support to plan participants and prides itself on professionalism, accuracy, and compassionate service.

About the Role

The Participant Advocate will serve as a key point of contact for members in a fast-paced, high-volume call center environment. This role focuses on providing clear, accurate information related to benefits, eligibility, and claims while maintaining a positive and service-oriented experience. The ideal candidate is detail-focused, dependable, and comfortable handling back-to-back inbound calls.

Job Title: Participant Advocate (Onsite, Rockville, MD)

Industry: Employee Benefits / Healthcare Administration

Location (City, State): Rockville, MD

Assignment Type: Contract-to-Hire – 4 months to conversion

Pay: $23–$27 per hour

Work Schedule: Monday–Friday, 8:00 AM – 5:00 PM during training

Potential for 10:00 AM – 7:00 PM shift after training (based on business need)

Fully onsite – 5 days per week

Benefits: This position is eligible for medical, dental, vision, and 401(k).

Responsibilities

• Manage a high volume of inbound calls with minimal downtime between interactions
• Respond to participant inquiries via phone, email, and written correspondence
• Explain claim determinations, payment details, eligibility status, and benefit coverage
• Research and resolve claim discrepancies and eligibility questions
• Accurately document all participant interactions within internal systems
• Maintain knowledge of plan guidelines and multiple benefit structures
• Escalate complex concerns to appropriate internal teams for resolution
• Assist with enrollment updates and related administrative tasks
• Support special projects and additional operational needs as assigned

Qualifications

• Minimum 1 year of recent high-volume inbound call center experience
• Experience in benefits, healthcare administration, or insurance strongly preferred
• Ability to type at least 40 words per minute
• Proficiency in Microsoft Office Suite
• Strong written and verbal communication skills
• Associate’s degree preferred (High School Diploma required)
• Professional, reliable, and customer-focused demeanor
• Comfortable working in a structured, metrics-driven environment

Required Skills

• Detail-focused
• Dependable
• Comfortable handling back-to-back inbound calls

Preferred Skills

• Experience in benefits, healthcare administration, or insurance

Equal Opportunity Statement

Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Addison Group complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. Reasonable accommodation is available for qualified individuals with disabilities, upon request.

Position Overview

A newly created position due to growth, the Director, Legal Operations will be primarily responsible for collaboratively providing legal support services with the AVP of Legal Services and Chief Legal Officer, working with C-Suite Executives. Key areas of focus will be mergers & acquisitions, business contracts, personnel matters and general operations support. This role will work cross-functionally with the holding company, member companies, and external counsel, to provide ongoing legal services and is an exciting opportunity to play a key role in helping to build a rapidly growing post-IPO company.

As a Director, you will:

• Support all phases of mergers and acquisitions; deal structuring, NDAs, due diligence, closing and post-closing processes.
• Manage transaction and due diligence documentation; utilize data rooms and coordinate due diligence requests and responses.
• Support post-closing legal integration processes; update entity governance, contracts, and regulatory filings.
• Support outside counsel engagement on international M&A due diligence and transactions.
• Support day-to-day administration of the company's credit facilities; track covenants, coordinate required reporting, support lender communications, and document amendments, consents, and M&A related financing impacts.
• Support personnel matters across the full employment lifecycle; prepare or review legal documentation and provide support for onboarding, separations, contractor engagements, and management of restrictive covenants and confidentiality obligations.
• Opportunity to support the legal department across various disciplines including client contracts (new clients, renewals, amendments, terminations, RFPs), vendor contracts, operational compliance, asset management, and dispute resolution.
• Perform other duties as necessary to achieve departmental goals.

To be successful, you will need:

• 5-7+ years of paralegal experience in a law firm or in-house legal department
• Demonstrates strong learning agility; committed to continuous learning and professional growth
• Comfortable with hands-on environment; willing and excited to take ownership of both strategic and day-to-day tasks that support company growth
• Proficiency in Microsoft Suite, specifically Excel; ability to learn and adapt to new software
• Bachelor's degree from an accredited university
• Proven ability to operate with integrity and ethics, and maintain highest standards of confidentiality
• Willingness and ability to meet and exceed established deadlines
• Dependability and reliability
• Be able to adjust to flexible work schedules
• A "Can – Do" Attitude
• We prefer that you have:
• Demonstrated success supporting M&A transactions across the full lifecycle
• Experience supporting personnel matters across the employment lifecycle
• Strong Microsoft Office skills, including Microsoft Excel

What We Offer:

• Generous PTO policy of 21 days per year for all full-time employees
• Competitive yearly bonus structure based on performance
• 401K plan with traditional and Roth options
• Medical/Dental/Vision coverage for employees and families with opportunity to enroll in HSA
• Opportunities to enroll in Flexible Spending accounts and Commuting accounts
• Company paid basic life insurance of $50,000, long term disability, and short term disability coverage
• Company paid access to a wide range of health and well-being resources and services including telephonic counseling, legal advice, and other services

Additional Information

While performing the duties of this job, employees are regularly required to sit, walk and stand; talk or hear, both in person and by telephone; use hands repetitively to handle, feel, or operate standard office equipment; reach with hands and arms; and lift up to 25 pounds. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Public Policy Holding Company (PPHC) is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. PPHC does not discriminate based on disability, veteran status, or any other basis protected under federal, state or local laws.