Engineering Structures Jobs in Lynn Massachusetts Remote

Readily Available Interim Customer Support Lead | VC-Backed B2B Healthtech SaaS | Boston (Hybrid)

The Client

This client is an AI-powered healthtech startup born out of a multi-year collaboration between leading academic medical centers and top-tier engineering institutions in Europe. This business has developed patented algorithms and a proprietary clinical database to help practitioners improve ultrasound screening accuracy, reduce diagnostic errors, and optimize care pathways for expectant mothers. With a clear mission to expand access to high-quality women's and children's health outcomes through technology, they are now scaling rapidly across the United States; partnering with major clinical networks and onboarding new health system clients at an accelerating pace.

The Role

This is an opportunity to own and build a support function at a company experiencing hypergrowth in the US market. Reporting to the Director of Operations, this role is for someone who sees a blank slate as an opportunity. The customer base is scaling rapidly and this position will be responsible for building the support function that grows with it. The right candidate will be hands-on, close to the product and customers before building out the systems, tooling, and team capable of sustaining growth without compromising the experience

Responsibilities

• Handle tickets and calls directly to build deep product knowledge and earn customer trust
• Design and implement the core support ticket infrastructure: SLAs, escalation paths, and cross-functional workflows with Engineering and Product
• Optimize the CRM/ticketing environment (automations, reporting, routing) and build out a self-serve knowledge base including FAQs and troubleshooting guides
• Serve as the voice of the customer, translating support patterns and user feedback into actionable product insights
• Define and track key operational KPIs and build automations to drive ongoing efficiency
• Champion team autonomy and maintain quality standards throughout a period of significant scale

What We Need to See (Essential)

• 3-5 years of B2B SaaS experience in Technical Support, Customer Support, or Operations
• Experience in implementing modern support/ticketing platforms (e.g. Zendesk, Pylon or similar)
• Proficiency in maintaining & utilizing ticketing CRMs
• Demonstrated ability to thrive in hypergrowth environments and build processes from zero
• Comfort working across time zones (specifically West Coast)
• Genuine alignment with the company's mission in women's and children's health

What We’d Like to See (Bonus)

• Experience in a healthcare or regulated SaaS environment
• Familiarity with building or scaling a support function at a Series A-C stage company
• Experience with CRM automation and reporting

Location: Hybrid

Package: $60-80 per hour

Duration: 4 months

IT Configuration Manager, EIS - Platform Engineering & Ops, Enterprise Technology & Experience

(Full-Time, Springfield, Hybrid Office)

The Opportunity

We are seeking a highly skilled and motivated Configuration Management Lead with deep expertise in ServiceNow to drive the strategic and operational management of our Configuration Management Database (CMDB). This role is critical in ensuring accurate, reliable, and actionable configuration data to support ITIL processes, improve service delivery, and enable informed decision-making across the organization.

The Team

Our Configuration Management Database (CMDB) team oversees the daily management and ongoing maintenance of the CMDB. Their responsibilities include proactively identifying and resolving issues that could impact the integrity of the CMDB, while also developing solutions to meet our dynamic business needs. By working closely with stakeholders and customers, the team ensures that users can leverage the full value of CMDB data to support organizational goals. Additionally, the team manages ServiceNow discovery processes and provides critical support for Security Operations (SecOps) practices within the organization.

The Impact:

You will be responsible for maintaining the integrity of CMDB data and related processes, collaborating with stakeholders and clients to identify potential enhancements and optimizations. Additionally, you will lead a team committed to achieving operational excellence and ensuring high standards of data quality, serving as a reliable resource for the organizations and functions that depend on the CMDB.

The Minimum Qualifications

• Bachelors degree
• 8+ years of experience with ServiceNow and ITSM
• 5+ years of hands-on technical experience with ServiceNow CMDB, Discovery, Automated Top-Down Discovery , Service Mapping and ServiceGraph connectors.

The Ideal Qualifications

• Proven experience as a Configuration Management Lead or similar role.
• Able to drive and support technical resources through complex solutions and problems
• Strong understanding of ITIL framework, especially Configuration Management and Change Management.
• Excellent ServiceNow CMDB troubleshooting, and data analysis skills
• Experience with data modeling, CI lifecycle management, and CMDB integrations.
• Excellent analytical, communication, and stakeholder management skills.
• Ability to lead cross-functional teams and manage multiple priorities.
• 5+ years of experience leading a Configuration Management Team
• Experience with ServiceNow ITSM, ITOM modules (Event Management, Orchestration, etc.).
• Familiarity with cloud infrastructure (AWS, Azure) and hybrid environments.
• Experience in regulated industries or large enterprise environments.
• ServiceNow certified for one or more practice relevant to the CMDB practice (e.g., Certified Implementation Specialist – CMDB or Discovery).

What to Expect as Part of MassMutual and the Team

• Regular collaboration with the Platform Engineering & Operations Team, plus multiple Stakeholders
• Focused one-on-one time with your manager
• Networking opportunities including access to Asian, Hispanic/Latinx, African American, women, LGBTQIA+, veteran and disability-focused Business Resource Groups
• Access to learning content on Degreed and other informational platforms
• Your ethics and integrity will be valued by a company with a strong and stable ethical business with industry leading pay and benefits

#LI-RK1

The Middlesex Corporation is a nationally recognized and award-winning leader in the heavy civil construction industry. Since 1972, the family business founded by Robert W. Pereira has developed an extensive client and project list through its consistent efforts to safely build America's infrastructure. The Middlesex Corporation specializes in building and reconstructing highways, bridges, marine, rail, and transit facilities through its collaborative team approach and focus on core values. In addition, Middlesex Asphalt in Central Florida is one of the largest and most productive asphalt plants in the United States with Middlesex Paving earning an equally solid regional presence and reputation.

Position Summary:

We are seeking an experienced Quality Control Manager with proven leadership skills and a devoted work ethic who is looking for a successful career and the opportunity to grow with The Middlesex Corporation, a rapidly growing, successful, and well established heavy civil infrastructure company. As a Project Quality Control Manager, you will play a critical role in the overall leadership and successful and timely delivery of complex multimillion-dollar fast-track, complex heavy-civil, highway and bridge projects from pre-construction stage through project execution and completion.

Responsibilities:

• Comply with (and actively promote) all Safety policies and procedures including reporting all accidents, incidents and near-misses to ensure adherence to our Number One Core Value – Safety first, in everything we do.
• Actively participate in over-all day-today operational leadership and decision-making as the subject matter expert for all project quality management functions including self-performed work, materials or work performed by suppliers, vendors, subcontractors.
• Provide ongoing and regular quality control related technical input for construction planning, interpretation of design, development of efficient construction methods and quality controls processes for execution of the work.
• Manage and schedule all required quality testing, inspections and documentation including all third-party quality control related services.
• Manage the quality processes required per contract documents, specifications, drawings, engineering calcs for work activities such as crane/hoisting lifts, temporary works, falsework, shoring, formwork, safety systems, etc.
• Provide overall leadership to ensure work is constructed in compliance and work quality is accurately documented through clear and traceable record keeping and reporting.
• Develop and implement project specific Quality Control Plan that meets company policies, project requirements and is aligned with industry standards and best practices. Perform periodic audits to verify adherence to QA/QC Management Plan.
• Develop a comprehensive working knowledge of project contract documents, (drawings and specifications, and requirements by reference, etc.
• Maintain applicable industry reference standards and facilitate project access to relevant team members.
• Develop and implement a project Quality Control orientation program to ensure project team members are familiar with the requirements of the project QC Management Plan, and conduct to relevant project specific training, relative to Quality Control roles, responsibilities, processes, and procedures.
• Contribute to interpretation and dissemination and communication of project quality control requirements to relevant, staff including field crews and craft supervision.
• Assist in document management to ensure all project documents are updated and current to reflect any changes, revisions, etc.
• Assist in the procurement, buy-out, and management of subcontractors, suppliers/vendors to ensure subcontract /vendor agreements capture required quality related scope of work.
• Prepare and submit accurate Quality Control project status project reports.
• Manage project submittal process to ensure timely receipt, review and approval of submittals and shop drawings, as-builts, and other required documentation.
• Actively participate in the RFI process to ensure timely receipt, review, response, and close out.
• Monitor project work for any non-compliance issues and ensure corrective measures are approved, executed, and closed out with documented acceptance.
• Manage project close-out, including timely management of punch list, commissioning, and transitional system operations turnover.

Qualifications:

• Four-year engineering or construction management degree or equivalent combination of technical training and relevant experience.
• Minimum of two (2) years of documented experience performing in a construction quality control management role.
• Comprehensive understanding of construction industry practices and standards, as well as experience with supervision, estimating, scheduling, budget preparation, and project status reporting.
• Experience utilizing project management software systems.

Preferred Qualifications:

• Currently possess or have the ability to attain the NETTCP Quality Assurance Technologist and USACE Construction Quality Manager Certification.
• Heavy-Civil construction experience.

We offer our full-time and eligible part time team members a comprehensive benefits package that's among the best in our industry. Benefits include medical, dental and vision plans covering eligible team members and dependents, employee assistance programs, life insurance, disability, top-tier 401k with matching, tuition reimbursement, industry leading referral program, and generous paid time off.

Our client is currently seeking a Electrical Maintenance Technician for their Consumer Goods Manufacturing facility located near Danvers MA. This is a Day Shift position working Monday - Friday. The Technician will oversee the repair, maintenance & preventative upkeep of production equipment & facility systems. The ideal candidate is detail-oriented, technically skilled, and proactive in ensuring maximum equipment reliability and minimal downtime in a manufacturing environment. Techs with a stronger electrical aptitude are desired. This person needs intermediate electrical skills & to be able to read a schematics & diagrams, identify safeties & relays and rewire components back into the machine correctly.

Interested Candidates should contact Lee Douglas @ 61 or email a current resume to

This job will have the following responsibilities:

• Perform preventive maintenance on production machinery, including engines, motors, pneumatic tools, conveyor systems, and packaging/processing equipment.
• Troubleshoot and diagnose equipment malfunctions and using precision measuring and testing instruments.
• Follow diagrams, sketches, operation manuals, manufacturer instructions, and engineering specifications to repair and maintain equipment.
• Fabricate, modify, or repair machine parts using machine shop tools and equipment
• Communicate with production teams to ensure proper operation and share preventive maintenance techniques.
• Support overall facility maintenance, including utilities, building systems, and general repairs.
• Maintain accurate maintenance records and report recurring issues to supervisors.
• Contribute to team goals by assisting coworkers and taking initiative on projects and repairs as needed.

Qualifications & Requirements:

• Technical / Vocational Education or Training preferred
• 3+ years of maintenance experience in a manufacturing environment
• Strong Electrical Maintenance Aptitude
• Strong mechanical aptitude with the ability to troubleshoot, repair, and maintain mechanical and electrical systems.
• Ability to read and interpret diagrams, technical manuals, and schematics

#JDP

Our client is a leading developer and supplier in the global automation market, they are seeking a driven Account Manager to support and grow Factory and Process Automation business in the Boston region. This role offers the opportunity to manage and expand existing accounts, develop new business, and introduce cutting-edge products and custom engineering solutions across a wide range of industries.

They offer a competitive salary, comprehensive benefits, a strong PTO plan, a supportive work environment, and unparalleled technical support—along with ongoing professional development to help you succeed. If you have a proven track record in industrial automation sales and are motivated to grow with a company known for innovation and expertise.

Account Manager – Responsibilities

The Account Manager is responsible for overall account management and revenue growth within an assigned territory. This includes developing and maintaining strong customer relationships, identifying new business opportunities, and delivering innovative automation solutions.

Key responsibilities include:

• Grow existing accounts while developing new accounts within the assigned territory.
• Conduct sales calls and technical presentations at designated target accounts.
• Present new products and solutions to existing customers and emerging markets.
• Work closely with customers to define application and product requirements.
• Provide ongoing customer support, including pricing, quotations, delivery coordination, and technical assistance.
• Expedite orders in coordination with purchasing and manufacturing teams.
• Deliver product updates and technical training to customers.
• Maintain accurate records, report sales activities, and manage target accounts using the company’s CRM system and four-week planning calendar.

Qualifications

Required:

• Bachelor’s degree in Engineering, preferably Electrical or Mechanical, or equivalent technical sales experience.
• Min of 5 years experience selling complex technical solutions; industrial sales experience strongly preferred.
• Proven track record of meeting or exceeding sales quotas.
• Experience using CRM systems, managing sales pipelines, and territory management
• Ability to travel regionally approximately 50% of the time.

Preferred:

• 3–5 years of experience in industrial automation sales.
• Experience selling into one or more of the following markets:
• Original Equipment Manufacturing (OEM)
• Automotive Manufacturing
• Material Handling Machinery
• Autonomous Vehicle Technology
• IIoT / Industry 4.0
• Packaging Machinery
• Mobile Equipment
• Semiconductor and electronics industries

Commercial Real Estate & Lending Attorney | Hybrid (Manhattan) | $200K Base DOE

Join a well-established NYC real estate and finance law firm with a strong reputation for transactional excellence, collaborative culture, and deep market presence. Recognized as a Best Place to Work in 2025, the firm offers attorneys a sophisticated platform with national reach, complex matters, and meaningful career growth in commercial real estate and lending.

Why You Should Join:

• Competitive Compensation & Stability ($200K Base DOE):
• The role offers a strong base salary with opportunities for performance-linked upside, reflecting both experience and contribution to high-value commercial real estate and lending matters.
• Prestigious, High-Growth Practice:
• The firm’s commercial real estate group counsels lenders, investors, owners, and developers on complex transactions, including acquisition financing, loan documentation, restructurings, and strategic developments.
• Joint Venture & Sophisticated Deal Exposure:
• While not required, joint venture experience is a plus, and the firm’s real estate practice routinely handles JV structures, equity placements, syndications, and co-investment arrangements with significant economic stakes.
• Award-Winning Culture & Collaborative Environment:
• With more than 150 attorneys and a culture recognized as a Best Place to Work in 2025, the firm emphasizes professionalism, mentorship, teamwork, and work-life balance—making it an attractive home for ambitious real estate practitioners.
• National Reach with NYC Focus:
• Though rooted in Manhattan, the firm’s transactional platform supports clients regionally and nationally, offering depth across markets and asset classes.

Day-to-Day:

• Advise on commercial real estate transactions, including acquisitions, dispositions, and finance.
• Draft, review, and negotiate loan documents, security agreements, and related transactional instruments.
• Support joint venture agreements, equity structures, and co-investment frameworks (where applicable).
• Coordinate with lenders, investors, brokers, and client leadership throughout deal cycles.
• Collaborate with colleagues across practice groups to deliver seamless client solutions.

Ideal Candidate:

• 7+ years of commercial real estate and lending experience
• Strong transactional background in real estate finance and related document negotiation
• Joint venture experience is a plus
• Excellent drafting, analysis, and client communication skills
• New York bar admission required
• Comfortable in a hybrid environment with in-office presence for collaboration

Take the Next Step:

Email resume:

Book a confidential chat: working/work at home options are available for this role.

This is a high-level insurance coverage role focused on complex third-party liability matters — not routine auto or homeowners files.

The position is based in Houston with a flexible hybrid structure (approximately 3 days in office) and offers long-term growth within a respected coverage-focused platform.

The Role

• Third-party liability coverage analysis
• Excess and umbrella liability matters
• Complex CGL policy interpretation
• Advisory and litigation-related coverage work
• Hands-on file responsibility from early stages

This is meaningful coverage work involving sophisticated policies and nuanced analysis — not commodity files.

Why This Opportunity Stands Out

• Highly flexible working model without rigid in-office mandates
• Profit sharing eligibility after one year
• Flexible PTO managed at the team level
• Health and dental benefits from day one
• Exposure to environmental and professional liability coverage matters
• Strong reputation in coverage-focused practice

Compensation & Structure

• Competitive compensation aligned with experience
• Hybrid schedule (Houston office)
• Balanced litigation and advisory exposure
• Long-term growth within an established coverage team

Ideal Background

• 3+ years of meaningful insurance coverage experience
• Strong grounding in general liability (CGL) policies
• Experience with excess and umbrella coverage
• Exposure to environmental or professional liability coverage a plus
• Background from a reputable coverage-focused practice preferred

Sr. Product Manager

Chicago, IL (Hybrid)

The American Medical Association (AMA) is the nation's largest professional Association of physicians and a non-profit organization. We are a unifying voice and powerful ally for America's physicians, the patients they care for, and the promise of a healthier nation. To be part of the AMA is to be part of our Mission to promote the art and science of medicine and the betterment of public health.

At AMA, our mission to improve the health of the nation starts with our people. We foster an inclusive, people-first culture where every employee is empowered to perform at their best. Together, we advance meaningful change in health care and the communities we serve.

We encourage and support professional development for our employees, and we are dedicated to social responsibility. We invite you to learn more about us and we look forward to getting to know you.

We have an opportunity at our corporate offices in Chicago for a Sr. Product Manager on our Health Solutions team. This is a hybrid position reporting into our Chicago, IL office, requiring 3 days a week in the office.

As a Sr. Product Manager, you will provide analytical
oversight of the portfolio lifecycle and target markets for the Credentialing
Product Portfolio. This includes assessing and evaluating new opportunities and
markets for growth to support go-to-market planning and execution. Inform
product vision through analysis, execution, and implementation. Actively work with business
development, sales, and marketing teams on strategic initiatives and and
cross-functional alignment.

RESPONSIBILITIES:

Portfolio Analysis & Market Assessment

• Evaluate new markets for the AMA's credentialing business, inclusive of developing business and financial models along with supporting companion strategies for product development and launch.
• Lead defined product team efforts focusing on new data acquisition and credentials verification of non-physician clinician types to support credentialing offerings, developing business cases when appropriate.
• In conjunction with leadership and product and business development team, contribute to the development and enhancement of a multi-year product roadmap and build consensus and enthusiasm among stakeholders.
• Facilitate development of an innovation pipeline utilizing deep understanding of emerging trends in the health care marketplace to support innovation and inform positioning of AMA credentialing solutions for growth in evolving markets.
• Analyze and recommend approaches for maximizing market share and contribution margins in existing markets.
• Work with leaders across AMA (e.g., IT, Legal, Finance, and Advocacy) to support alignment of intiatives with technical capabilities, economic models and legal and compliance requirements.

Industry Analysis

• Stay current on industry trends, accreditation standards, regulations and customer needs and behaviors associated with the Credentialing Solutions Portfolio.
• Source third-party market research and analysis, as needed, working procurement to define needs and source market research and analysis work, including customer research, market analysis and competitor analysis.
• Produce analytical and product-focused presentations for both internal and external audiences.

• Collaborate with Account Management and Marketing to deliver value messaging linked to the targeted markets and segments.
• Provide key inputs to enable marketing to develop Sales Enablement and Channel Enablement materials aligned to the new solutions' value propositions. Manage creation of and ensure quality of product artifacts. Align product and go-to-market planning and execution.
  

May include other responsibilities as assigned

REQUIREMENTS:

1. Bachelor's degree in business, economics, engineering, or related field required; MBA preferred.
2. 7+ years of health care-focused experience in new product development and/or health care data industry.
3. 5+ years of demonstrated experience supporting strategic growth initiatives.
4. Strong business acumen to develop and communicate recommendations to leadership.
5. Excellent data synthesis and financial modeling skills to critically analyze and interpret market research and other data, to inform the development of business cases and plans.
6. Familiarity with emerging technologies and solutions.
7. Interpersonal skills and temperament to work collaboratively and cooperatively in a matrixed and complicated environment.
8. Strong oral and written communications skills; able to express complex business concepts effectively. Strong presentation skills required to evangelize products in the marketplace.
9. Proactively initiates, develops and maintains effective working relationships with internal and external team members to achieve results. Works well with people from different disciplines with varying degrees of technical experience and can effectively inform a team toward a direction or recommendation based on data and insights.
10. Able to cultivate and sustain working relationships with executives at key clients, industry influencers, and other collaborators.
11. Some travel involved.

The American Medical Association is located at 330 N. Wabash Avenue, Chicago, IL 60611 and is convenient to all public transportation in Chicago.

This role is an exempt position, and the salary range for this position is $119,074-$157,855. This is the lowest to highest salary we believe we would pay for this role at the time of this posting. An employee's pay within the salary range will be determined by a variety of factors including but not limited to business consideration and geographical location, as well as candidate qualifications, such as skills, education, and experience. Employees are also eligible to participate in an incentive plan. To learn more about the American Medical Association's benefits offerings, please click here.

We are an equal opportunity employer, committed to diversity in our workforce. All qualified applicants will receive consideration for employment. As an EOE/AA employer, the American Medical Association will not discriminate in its employment practices due to an applicant's race, color, religion, sex, age, national origin, sexual orientation, gender identity and veteran or disability status.

THE AMA IS COMMITTED TO IMPROVING THE HEALTH OF THE NATION

Senior Payroll Manager

Chicago, IL (Hybrid – 2 days office / 3 days WFH)

$170,000+ Base + 15% Bonus

We are supporting a large, global organisation on the appointment of a Senior Payroll Manager to lead payroll operations across the Americas region.

This role sits within the global shared services structure and reports directly to the Global Payroll Director. The successful candidate will take responsibility for payroll delivery across North and Latin America, while leading a distributed payroll team.

The organisation employs 10,000+ people globally and operates across multiple international jurisdictions, making this an excellent opportunity for an experienced payroll leader who is comfortable managing complex, multi-country payroll operations.

Senior Payroll Manager – Key Responsibilities

• Lead payroll operations across US, Canada and LATAM
• Manage and develop a distributed payroll team including professionals based in Costa Rica and the United States
• Ensure payroll accuracy, compliance and timely delivery across multiple countries and pay cycles
• Partner closely with HR, Finance, Tax and external vendors to support payroll delivery
• Monitor payroll metrics and performance across the team and drive continuous improvement
• Support payroll projects, process improvements and operational enhancements
• Act as a senior escalation point for payroll issues and complex queries
• Maintain strong governance and compliance across all payroll activities

Senior Payroll Manager – Candidate Profile

• 10+ years’ payroll experience within complex, multi-country environments
• Strong experience managing US payroll alongside Canada and LATAM operations
• Proven leadership experience managing teams of 6+ payroll professionals, ideally across multiple locations
• Comfortable operating within a global payroll structure and working with international stakeholders
• Strong communication skills and the ability to lead teams remotely
• Process-driven, organised and comfortable working with payroll metrics and reporting
• Experience working within large, global organisations preferred

This is a high-impact leadership role within a global payroll function and offers the opportunity to shape payroll operations across a large and diverse region.

JGA are dedicated to delivering the best possible candidate experience. Due to the high volume of applications, we regret that we are not always able to respond to every individual applicant. If your application is shortlisted, a member of our team will be in touch. Thank you for your understanding.

JGA Recruitment Group Ltd ("We") are committed to equality of opportunity for all applications regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships. We strongly encourage suitably qualified applicants from a wide range of backgrounds to apply.

We are also committed to protecting and respecting your privacy. We are a specialist Payroll and HR recruitment agency and recruitment business as defined in the Employment Agencies and Employment Businesses Regulations 2003 (our business). These statements together with our privacy notices set out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us.