Quality Assurance Manager
Job Description
Quality Manager – Direct Hire | 1st Shift
Chelmsford, MA
1st Shift
Direct Hire
About the Role
We are seeking an experienced Quality Manager to lead all Quality operations within a growing aerospace/advanced manufacturing environment. This role oversees quality systems, compliance, audits, supplier management, documentation, and continuous improvement initiatives. The ideal candidate brings strong leadership, deep understanding of AS9100, and the ability to drive a high‑performing quality culture.
Responsibilities
- Lead and develop the Quality team through coaching, training, performance reviews, and career planning.
- Manage and maintain all aspects of the Quality Management System (QMS), including AS9100 compliance, audits, and procedure updates.
- Oversee monthly/annual metrics, documentation control, ECO processing, and risk & opportunity tracking.
- Manage CAPA processes (customer, supplier, internal), NMR/MRB workflows, and GIDEP alerts.
- Serve as the primary quality interface for customers and suppliers, supporting reviews, issue resolution, and status updates.
- Support RFQ and Contract Review processes by validating requirements, flow‑downs, QA codes, and risk entries.
- Oversee supplier approvals, certification tracking, site visits, and quarterly supplier ratings.
- Manage calibration systems, PM documentation, government property equipment logs, and inspection activities (incoming, in‑process, final).
- Support NIST/CMMC compliance with IT and complete actions related to infrastructure and cybersecurity.
- Conduct new‑hire onboarding and coordinate training with HR and Manufacturing leadership.
- Maintain compliance with NAVSUP GFP requirements and conduct monthly walk‑around assessments.
- Drive continuous improvement across all quality processes and cross‑functional operations.
Minimum Requirements
- Bachelor’s degree in Business, Engineering, or related field
- 10+ years of relevant experience
- Strong written and verbal communication skills
- Analytical problem‑solving skills
- Background in Total Quality Management and process improvement
- IPC certifications a plus
- Ability to travel to customer sites as needed
- Attention to detail and strong organizational ability
- Experience in printed circuit boards or related manufacturing preferred