Engineering Structures Jobs in Lockhart Fl Orange County, FL

ABOUT THE CLIENT

• I am currently working with a well established General Contractor & Construction Management specialist with a rich history in the Florida area.

• They specialise in K-12 & higher education, hospitality, multifamily, worship, entertainment, retail, professional offices, healthcare, municipal & federal.

• They are currently looking for a number of Project Manager's in the Orlando area due to an influx in projects awarded.

ABOUT THE ROLE

• Project Planning and Execution: Develop comprehensive project plans, schedules, and budgets. Manage project resources effectively, including personnel, equipment, and materials.
• Team Leadership: Lead and mentor project teams, fostering collaboration and communication among all stakeholders.
• Subcontractor Management: Select, contract, and manage subcontractors, ensuring they deliver quality work on time and within budget.
• Risk Management: Identify and mitigate potential risks throughout the project lifecycle. Develop contingency plans to address unforeseen challenges.
• Quality Assurance: Implement robust quality control procedures to ensure compliance with building codes, safety regulations, and client specifications.
• Financial Management: Monitor project costs and budgets, identifying cost-saving opportunities and taking corrective actions as needed.
• Client Relations: Build and maintain strong relationships with clients, architects, engineers, and other key stakeholders.
• Safety Compliance: Prioritize safety on the job site, enforcing safety protocols and conducting regular safety inspections.

ABOUT THE CANDIDATE

• Bachelor's degree in Construction Management, Engineering, or a related field.
• Minimum of 5 years of experience in construction project management, preferably in the Miami market.
• Proven track record of successfully managing complex construction projects.
• Strong understanding of construction techniques, materials, and industry standards.
• Excellent organizational, planning, and problem-solving skills.
• Strong leadership and communication skills, both written and verbal.
• Proficiency in project management software (e.g., Procore, Primavera).
• Ability to work under pressure and meet tight deadlines.
• OSHA 30-Hour Construction Safety Certification (preferred).

Overview

The Technical Service Coordinator plays a critical role in onboarding new managed services customers and ensuring they have a clear, accurate, and complete technical foundation as they transition into our MSP environment. This role sits at the intersection of service delivery, technical operations, and customer success—responsible for gathering and documenting environment details, coordinating onboarding tasks across teams, and maintaining high-quality technical documentation.

The ideal candidate has strong technical aptitude, excellent organizational skills, and a passion for delivering an exceptional customer experience.

Key Responsibilities

Customer Onboarding

• Serve as the primary coordinator for onboarding new MSP customers.
• Collect and validate environment information (infrastructure, networks, identity systems, applications, security tools)
• Facilitate kickoff calls, technical discovery sessions, and onboarding checkpoints.
• Work cross-functionally with Service Desk, Systems Administration, Networking, and Security teams to ensure smooth onboarding execution.
• Track onboarding tasks, milestones, risks, and completion status.

Technical Documentation

• Create and maintain high-quality documentation including:
• Network diagrams
• Asset inventories
• Access and identity configurations
• Backup, monitoring, and security configurations
• Server, endpoint, and application details
• Build and update SOPs, runbooks, and customer-specific knowledge articles (consistent with knowledge practices in Managed - Services). [Managed - Services | PowerPoint]
• Ensure all customer documentation is properly stored, versioned, and accessible within the MSP knowledge repository.

Operational Coordination

• Act as a liaison between onboarding teams, technical operations, and account management.
• Document customer escalation paths, communication expectations, and support processes.
• Assist in preparing environment overviews and technical summaries for internal handoff to Operations, Systems Administration, and Service Desk teams.
• Support Technical Account Managers with accurate customer documentation as referenced in templates like SOW Template. [SOW Template | Word]

Technical Support Assistance

• Perform basic to mid‑level environment validation tasks (e.g., checking system health, verifying connectivity, confirming AD/O365 configurations
• Identify gaps in customer environments requiring additional engineering review or remediation.
• Provide Tier 1.5 coordination for technical issues discovered during onboarding.

Qualifications

Required

• 1–3 years experience in an MSP, helpdesk, technical coordination, or IT operations role.
• Understanding of:
• Microsoft 365 / Azure AD
• Windows Server fundamentals
• Networking basics (VLANs, firewalls, switching, DNS)
• Backup & monitoring concepts
• Strong documentation skills with high attention to detail.
• Excellent communication and customer service abilities.
• Highly organized with the ability to manage multiple onboarding projects simultaneously.

Preferred

• Experience with:
• Ticketing/ITSM platforms
• Network and system diagnostic tools
• Identity and access management
• SaaS administration (M365, Okta, collaboration tools)
• Exposure to PowerShell or automation tools.
• ITIL foundation or related process certification.

Skills & Competencies

• Strong analytical and problem‑solving skills.
• Ability to translate technical concepts into clear documentation.
• Calm, professional demeanor during customer interactions.
• Process‑oriented, consistent, and self‑driven.
• Able to collaborate effectively with both technical and non‑technical stakeholders.

Westgate Resorts is the largest privately held timeshare company in the world, with 60+ resorts in top destinations like Orlando, Las Vegas, Gatlinburg, Park City, and Myrtle Beach. Recognized by U.S. News & World Report as one of the Best Companies to Work For, we’re committed to creating a supportive, rewarding workplace where our 9,000 Team Members can grow and thrive. Since 1982, we’ve delivered unforgettable vacations through exceptional service, innovation, and community engagement. With the recent addition of VI Resorts by Westgate, our footprint now includes the Pacific Northwest, Hawaii, Canada, and Mexico. Join us and be part of a team that values passion, integrity, and excellence, where your work helps create memories that last a lifetime.

Rental Reservations Agent Jobs in Orlando, FL – Hiring Immediately

Westgate Resorts is hiring Full-Time Rental Reservations Agents in Orlando, FL with a unique hybrid work model—100% in-office for the first 90 days, then fully remote after training and passing quality checks. This role starts at $16/hr or $16.50/hr for bilingual Spanish-speaking agents, with additional 10% evening differential and 15% weekend differential. As a Rental Reservations Agent, you will handle 40–50 inbound calls per day from Westgate guests, assisting with servicing reservations, general resort questions, reservation questions and collecting payments. This role requires strong communication skills, fast typing, problem-solving ability, and comfort navigating multiple systems at once. We are hiring immediately for the upcoming 4/16 class.

This is a structured call‑center environment with 4 weeks of in-office training (Mon–Fri, 9:00am–5:30pm) followed by 2 weeks of nesting training, both with no time off allowed during the first 90 days. After nesting, the permanent schedule becomes 12:30pm–9:00pm on weekdays (two weekdays off) and a 10:00am–6:00pm weekend schedule. Candidates with hospitality call center experience, sales, collections, front desk, or previous work-from-home success excel in this role. As part of Westgate’s commitment to excellence, training includes weekly Gate Assessments, requiring at least 80% performance to advance to the following week of training.

At Westgate Resorts, we live by our core values of Integrity, Passion, and a strong Work Ethic, ensuring every interaction strengthens the guest experience and reflects our standard of service.

What You’ll Do

• Handle 40–50 inbound calls per day from guests regarding booking reservations, general questions, payments, and reservation updates
• Provide accurate information on availability, locations, policies, promotions to book or service reservations.
• Navigate multiple systems simultaneously including Rental Console, LMS, SAMS, Loyalty Console, Alveria Dialer, Teams, and SharePoint
• Deliver exceptional customer service and resolve guests concerns with professionalism
• Achieve performance benchmarks across QA, Revenue, call handling, system accuracy, and productivity metrics
• Participate in Gate Assessments during training with an 80% passing requirement
• Maintain excellent written notes and system documentation
• Meet all attendance, punctuality, and schedule requirements, including first‑90‑day restrictions
  
  

Qualifications

• High School Diploma or equivalent required
• 4–6 months of sales, customer service, call center, or related hospitality experience preferred
• Bilingual Spanish is a major plus (eligible for $0.50/hr bilingual differential after QA approval)
• Strong verbal and written communication skills
• Fast and accurate typing; ability to work across multiple screens and software programs
• Strong problem solver with a customer-first mindset
• Must be able to commit to no time off during the first 90 days
• Ability to sit for extended periods and occasionally lift up to 15 pounds
• Previous work-from-home experience preferred

Training & Schedule Details (Include in Job Posting)

• New Hire Orientation: 4/16
• Start Date: 4/17 in Ocoee, FL
• Training and Nesting: 6 weeks, Monday–Friday, 9:00am–5:30pm (in-office)
• No time off permitted during first 90 days
• Post‑training schedule:
  • Weekdays: 12:30pm–9:00pm (2 days off during the week)
  • Weekends: 10:00am–6:00pm
• Shift Differentials:
  • After 5pm: +10%
  • Weekends: +15%
• Pay $16.00/hr base / Bilingual Pay: $16.50/hr base → higher evening/weekend differential rates
  
  

Why Westgate?

• Comprehensive health benefits – medical, dental and vision
• Paid Time Off (PTO) – vacation, sick, and personal
• Paid Holidays
• 401K with generous company match
• Get access to your pay as you need it with our Daily Pay benefit
• Family benefits including pregnancy, and parental leave and adoption assistance
• Wellness Programs
• Flexible Spending Accounts
• Tuition Assistance
• Military Leave
• Employee Assistance Program (EAP)
• Life, Disability, Accident, Critical Illness & Hospital Insurance
• Pet Insurance
• Exclusive discounts for Team Member (i.e., hotels, cruise, resorts, restaurants, entertainment, etc.)
• Advancement & development opportunities
• Community Involvement Programs

Westgate Resorts is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status or any other protected status under federal, state or local law. If you have a disability and believe you need a reasonable accommodation in order to complete your application or any part of the recruiting process, please email with the job title and the location of the position for which you are applying.

This job posting is intended to provide a general overview of the position and may not include every responsibility, duty, or qualification required. Duties, responsibilities, and activities may change at any time with or without notice.

This role exists to lead a high-performing service operation that delivers operational excellence, customer trust, and measurable growth. The Service Manager ensures that every technician hour is purposeful, every customer interaction builds long-term loyalty, and every team member grows in capability and accountability.

This is not a maintenance oversight position. It is a leadership command responsible for performance, culture, safety, and revenue within the service department.

The previous Service Manager was promoted — a signal that performance is recognized and advancement is real.

Within the first 12 months, the Service Manager will:

• Lead, mentor, and develop service team members to achieve operational and customer service excellence.
  

• Recruit and retain top technical talent.
  

• Conduct structured performance coaching and evaluations.
  

• Foster a culture of accountability, professionalism, and continuous improvement.
  
  

• Ensure consistent, timely, high-quality service delivery.
  

• Build strong long-term customer relationships.
  

• Resolve complex service issues with practical, value-driven solutions.
  

• Prepare and deliver accurate service quotes.
  
  

• Drive service revenue through strategic labor utilization.
  

• Collaborate with sales and operations teams to identify growth opportunities.
  

• Expand service customer base while improving retention rates.
  
  

• Analyze shop capacity, technician productivity, and workflow efficiency.
  

• Coordinate scheduling to meet operational deadlines.
  

• Oversee warranty claims and ensure proper reimbursement.
  

• Maintain a safe, clean, secure facility environment.
  

• Prepare weekly and monthly performance reports.
  
  

This role is built for a leader who:

• Takes ownership beyond job description
  

• Sees systems, not just tasks
  

• Leads with clarity and accountability
  

• Values long-term relationships over short-term fixes
  

• Builds teams that outlast individual tenure
  

If you are a service operations leader who believes performance and culture go hand in hand — and you are ready to command a department with measurable impact — this is your opportunity to lead.

• Must have served in the U.S. Army, U.S. Navy, U.S. Marine Corps, U.S. Air Force, U.S. Coast Guard, U.S. Space Force, U.S. Reserves, or U.S. National Guard.
  

• Proven Service Manager experience required; industry experience strongly preferred.
  

• Minimum 4+ years of leadership experience managing teams and operational performance.
  

• Demonstrated ability to sell labor and manage service revenue at the management level.
  

• Strong communication skills.
  

• Able to lead technicians, collaborate cross-functionally, and resolve customer concerns.
  

• High organizational discipline with the ability to prioritize and manage multiple moving parts.
  

• High school diploma or GED required; college degree preferred.
  
  

• Employee Stock Ownership Plan (ESOP)
  

• 401(k) Retirement Plan
  

• Health, Dental, Vision
  

• Flexible Spending Accounts
  

• Paid Training
  

• Paid Holidays & Vacation
  

• Company Paid Telehealth Program
  

• Corporate Chaplain Program
  
  

Customer Service Representative (Travel)

Base: $45,000 + Performance Bonus | Strong Benefits

Alternative titles: Customer Service Advisor, Customer Support Advisor, Travel Support Advisor, Customer Care Representative

About the Opportunity:

Little Bridge Search is the recruitment partner for a globally successful international travel operator launching its first US office in the Orlando area.

We’re hiringsixexperiencedCustomer Service Representatives for the opening team.

This is a great opportunity to join at the start of a new operation, work with premium travel products, and grow as the team scales.

This is a true customer service role supporting customers across phone, email, and web enquiries, not a commission sales position.

What we’re looking for:

• Customer service experience in a call centre, hospitality, travel, resort, or other fast-paced service environment
• Strong communication skills and confidence in handling customer issues
• Calm, organised, and able to work in a structured, KPI-led environment
• Good systems/admin skills (CRM, Outlook, Excel, etc.)
• Travel or hospitality experience is helpful but not essential

What’s on offer:

• $45,000 base salary
• Performance bonus
• Strong benefits package, PTO, 401k and Healthcare
• On-site role in Altamonte Springs
• Promote from within policy = Genuine career progression as the team grows

Interested?

Apply now for immediate and confidential consideration. Full client details and confirmed benefits will be shared with shortlisted candidates.

Candidate Referrals (Little Bridge Search – 2026):

If this isn’t right for you, but you know someone who would thrive in it, referrals are appreciated. If we place your referral, our thank-you includes either x2 tickets for experiences (MLS/NBA/MLB/NFL/VIP park tickets / F1 / major concerts) OR Amazon up to $1,000.

(Referral rewards are issued for successfully placed candidates, subject to basic terms.)basic terms.)