Engineering Structures Jobs in Lantana Florida Remote

Position Summary

Must have firearms knowledge or experience.

The E-Commerce Specialist supports Canik USA's online sales operations by managing daily e-commerce activities, maintaining platform accuracy, analyzing performance data, and supporting initiatives that enhance the customer experience. This role works cross-functionally with Marketing, Sales, IT, and Operations to ensure a compliant, high-performing online storefront aligned with company and ISO requirements.

Key Responsibilities

E-Commerce Operations

· Support the day-to-day operations of the company's e-commerce platform

· Execute the established e-commerce strategies to drive online sales growth and customer engagement

· Create and maintain product listings, pricing, promotions, images, content accuracy, and compliance

· Monitor website performance, user behavior, traffic, and sales data to identify trends and improvement opportunities

· Prepare regular reports on e-commerce performance, including sales, conversion rates, traffic, and customer behavior

· Monitor the end-to-end customer journey to identify usability issues, technical bugs, and conversion friction

· Assist with testing, QA, and validation of site releases, features, integrations, and promotions to ensure a seamless customer experience

· Optimize on-site navigation, category structure, merchandising, and conversion performance through CRO and A/B testing initiatives

· Support relationships with third-party vendors, platforms, and service providers to troubleshoot issues, implement enhancements, and improve platform performance

· Collaborate with Marketing, Sales, and IT teams to optimize the online shopping experience

· Support research projects as required

· Participate in domestic and foreign travel as necessary

· Attend trade shows, industry events, and meetings as required

· Protect organizational value by maintaining confidentiality of sensitive information

· Support and adhere to all ISO standards applicable to the Company

· Perform other duties as assigned

· Evaluate and support new ecommerce tools and technologies that drive growth, increase operational efficiency, and improve existing programs/processes

Required Qualifications

· Bachelor's degree in Business, Marketing, E-Commerce, or a related field, or equivalent experience

· 2+ years of experience supporting e-commerce platforms or online sales operations

· Basic knowledge of digital marketing, SEO, CRO, or online merchandising

· Experience with ecommerce platforms like Magento, Shopify, Salesforce Commerce Cloud, or similar. Shopify experience preferred.

· Strong analytical skills with experience reviewing sales, traffic, and website performance data

· Experience working with cross-functional teams

· Strong organizational skills and attention to detail

· Ability to handle confidential and sensitive information responsibly

· Working knowledge of HTML/CSS or other web markup languages preferred

· Experience testing and validating website features, releases, and integrations

· Proven ability to troubleshoot common ecommerce issues, including checkout flows, promotions, product visibility, and site performance

· Experience configuring and QA'ing promotions, discounts, bundles, and coupon logic

· Strong written and verbal communication skills

· Ability to manage multiple priorities and deadlines

· Self-motivated and capable of working independently to meet goals and targets

· Strong critical thinking and problem-solving skills

Senior Sales Executive – Micro Markets & Vending Solutions

South Florida

Global Refresh Solutions is seeking a motivated B2B sales professional to expand our rapidly growing vending and micro market business.

We provide modern vending, AI smart coolers, and micro market breakroom solutions to offices, healthcare facilities, manufacturing plants, and schools across South Florida.

We are looking for a true closer who can generate new business and build strong relationships with decision-makers.

• Prospect and develop new business opportunities

• Sell vending, smart coolers, and micro market solutions

• Conduct sales presentations to facility managers and business owners

• Manage the full sales cycle from lead generation to closing

• Build long-term client relationships

• B2B sales experience preferred

• Strong prospecting and closing skills

• Self-starter with an entrepreneurial mindset

• Excellent communication and presentation skills

• High commission structure per closed location

• Uncapped earning potential

• Flexible schedule

This role is ideal for someone who enjoys building new accounts and closing deals in a fast-growing industry.

Apply on LinkedIn or send resume to:

Global Refresh Solutions

Modern vending and micro market solutions for today’s workplace.

We have partnered with a global organization operating within international supply chain and trading markets. The company supports large-scale commercial transactions and logistics operations across multiple regions worldwide, managing agreements related to the movement of goods across international markets.

This organization offers a collaborative environment where employees work closely with commercial, operations, and legal teams to support complex global transactions.

Position Overview:

The Contracts Specialist will play a key role in managing commercial agreements that support global supply chain and trading operations. This individual will work closely with commercial teams, operations, and legal to ensure that contracts accurately reflect negotiated terms and align with internal standards.

The role requires strong attention to detail, an understanding of supply chain terminology, and the ability to manage multiple contracts in a fast-paced environment.

Key Responsibilities:

• Draft, review, and manage commercial contracts related to the purchase and sale of goods.
• Serve as a point of contact for internal stakeholders regarding contract structure and terms.
• Coordinate with commercial, operations, and logistics teams to ensure contractual agreements align with business and operational requirements.
• Review trade confirmations and resolve discrepancies related to commercial agreements.
• Provide guidance to internal teams regarding contractual terms prior to finalizing deals.
• Support the resolution of contractual disputes with counterparties when necessary.
• Maintain organized contract documentation and ensure compliance with internal policies and procedures.
• Collaborate with legal and operational teams to finalize agreements and ensure proper execution.
• Assist in improving contract templates, processes, and internal tools.

Qualifications:

• Bachelor’s degree preferred.
• 3–7 years of experience in contracts, procurement, supply chain, logistics, or a related commercial environment.
• Experience reviewing or managing commercial agreements in a supply chain, logistics, or international business setting.
• Familiarity with international shipping terminology and logistics processes preferred.

Preferred Skills:

• Strong attention to detail and organizational abilities.
• Ability to manage multiple priorities and meet deadlines in a fast-paced environment.
• Excellent written and verbal communication skills.
• Ability to collaborate effectively across cross-functional teams.
• Proficiency with Microsoft Office and contract management tools.
• Experience with electronic signature or contract management platforms preferred.
• Spanish or Portuguese language skills are a plus.

Work Environment:

This role is based onsite in South Florida and works closely with global teams across commercial, operations, and legal functions.

Tropical Shipping in West Palm Beach, Florida is seeking a Safety Engineer!

The ideal candidate will oversee a full suite of safety functions including coordinating safety committees, conducting routine inspections, and performing post-incident investigations. They will develop and implement safety policies and procedures, manage emergency response and workers' compensation processes, and ensure compliance with regulations such as those of the Occupational Safety and Health Administration (OSHA), U.S. Department of Transportation (DOT), and the International Maritime Organization's Dangerous Goods (IMDG) code, as well as maintain oversight of Chemtel Inc. updates. They will also provide expert guidance and training across all safety areas to promote a proactive safety culture.

Responsibilities include, but are not limited to:

• Develops safety programs, including safety committees, inspections, emergency response teams and confined space, lock out/ tag out and personal protection requirements.
• Facilitates monthly safety committee meetings.
• Conducts post-accident investigations including personal injuries, equipment/vehicle/cargo damage accidents.
• Develops and conducts training on Right-to-Know laws, fire safety, emergency response, safety committee activity, confined space and monthly Safety Topics.
• Conducts reviews of OSHA, DOT and IMDG regulations to ensure company compliance.
• Develops and implements post-accident drug testing, medical treatment, and medical monitoring programs.
• Ensures vendors meet company requirements.
• Provides hazardous material shipping guidance and customer support.
• Maintains Material Safety Data Sheet files and Chemtel updates.
• Conducts safety inspections and preventative programs.
• Functions as Team Leader of the Hazardous Materials Response Team.
• Assists Safety Manager in other safety projects as assigned.
• Performs all other duties as requested.

Education:

• Bachelor's degree in business or in a related field

Experience:

• Three years' experience in the safety field including experience with OSHA and DOT regulations, emergency response, and hazardous materials leaks or spills.

Licenses:

• Valid driver's license and Valid Passport. Professional Certification in Safety, Hazardous Materials, or Emergency Response.

Travel:

• 20% travel to domestic locations and 10% to other Tropical locations.

Physical Requirements:

• Office Environment - Manual dexterity to perform repetitive motion tasks on computer. Ability to bend or stoop to retrieve lower shelf files. Ability to reach overhead to retrieve upper shelf files. ability to sit 1/3 - 2/3 of day. Ability to travel in various modes of transportation (e.g. automobile, airplane, train etc.) Occasionally exposed to outside elements during the course of traveling

Benefits:

• Competitive Pay
• Free Medical insurance for employees & dependents (Immediate eligibility)
• Dental, Vision, Life, Short-term & Long-term insurance available at great rates
• Annual Incentive Bonuses for ALL team members
• 401(k) retirement plan with company generous company match
• Tuition Reimbursement
• Employee Recognition Programs and events
• Employee Discounts
• Paid Time Off & Holiday Pay
• Casual work environment and so much more!!!

For a complete list of our job postings go to: on our website

Tropical shipping was originally established in 1954 and today it is the leader in the ocean freight industry and the largest containerized carrier in the Caribbean region. From Canada to South Florida, we operate state-of-the-art vessel fleets and facilities. With a world-wide client base, Tropical Shipping moves millions of tons of cargo throughout the world. Tropical employs more than 900 team members in various countries in a variety of positions such as: Accounting, Purchasing, Logistics, Warehouse Operations, Marine Operations, Maintenance and so much more! Tropical is dedicated to our team members and has built a culture of diversity, fun and excellence. We are committed to our Tropical Shipping team and the families they support. Come and apply today!

About ECF Engineering Consultants

ECF Engineering Consultants is a full-service engineering firm specializing in providing technical solutions to the Energy Markets and to the public and private sectors that require electrical and mechanical engineering support.

We serve these entities across a range of projects, offering consultation on technology utilization, design solutions for electrical and mechanical systems, public health systems, and equipment procurement and construction-phase services.

General Description of Position:

Principal Mechanical Engineer to oversee HVAC, electrical, and plumbing projects within the Building Services Group. MEP engineering design for commercial, institutional, industrial, municipal, and residential HVAC, electrical, and plumbing projects. The candidate shall have expertise in HVAC, electrical, or plumbing system design, as well as in energy efficiency retrofits and energy management systems. They can solve complex problems innovatively and manage people, processes, and projects effectively. We seek someone who can coach, teach, and mentor other engineers. The candidate will be responsible for designing projects, preparing reports and specifications, and providing a very high level of technical leadership.

This position requires a highly experienced, motivated professional to lead the department, drive innovation, and deliver high-quality engineering solutions that meet client needs and industry standards.

Essential Functions of the Position:

Leadership and Management

• Lead, mentor, and manage a team of engineers and designers across HVAC, Electrical, and Plumbing disciplines.
• Foster a culture of collaboration, technical excellence, and continuous improvement.
• Develop and implement departmental goals, strategies, and best practices

Project Oversight

• Supervise the technical aspects of MEP projects from concept to completion.
• Ensure project designs comply with codes, standards, and client requirements.
• Review and approve designs, calculations, and technical documents.
• Coordinate with other departments to ensure seamless integration of MEP systems within overall project designs.

Technical Expertise

• Provide advanced technical guidance and troubleshooting for complex MEP systems.
• Stay updated with emerging technologies, trends, and regulations in the MEP field.
• Lead the implementation of innovative solutions to improve design efficiency and sustainability.

Client and Stakeholder Engagement

• Serve as the primary technical point of contact for clients on MEP-related matters.
• Develop and maintain strong client relationships, ensuring satisfaction and repeat business.
• Support the business development team in preparing proposals, presentations, and technical estimates.

Operational Excellence

• Establish and enforce quality assurance and quality control (QA/QC) standards.
• Monitor project budgets, schedules, and resources to ensure timely and cost-effective delivery.
• Manage the allocation of departmental resources for optimal performance.

Training and Development

• Identify training needs and promote professional development for team members.
• Organize workshops, seminars, and other knowledge-sharing activities.

Position Characteristics:

• Self-starter and outgoing personality traits
• Demonstrated leadership skills
• Ability to take direction and act independently
• Strong communication and organization skills
• Ability to manage multiple priorities and stay organized while doing so.

Position Requirements:

• Bachelor's degree in mechanical, electrical, or a related engineering field. A master's degree is preferred.
• A Professional Engineer (PE) license is required.
• Minimum of 7–10 years of experience in MEP engineering, with at least 3 years in a leadership role.
• Strong HVAC, Electrical, and Plumbing systems design and implementation expertise.
• Proficient in industry software such as AutoCAD, Revit, and engineering analysis tools.
• In-depth knowledge of building codes, standards, and regulations (e.g., ASHRAE, NEC, IPC).
• Proven experience managing multidisciplinary teams and large-scale projects.
• Excellent communication, problem-solving, and decision-making skills.
• Commitment to sustainability and energy-efficient designs is a plus.

Work Environment:

• The position requires both office-based and occasional on-site work.
• May involve some travel to client locations and project sites.

Location Details: Remote, United States

At GoDaddy the future of work looks different for each team. Some teams work in the office full-time; others have a hybrid arrangement (they work remotely some days and in the office some days) and some work entirely remotely.

This position may be a hybrid or fully remote position, as decided by your manager. If designated as hybrid, you'll divide your time between working remotely from your home and an office location, so you should live within commuting distance. If designated as remote, you'll be working remotely from your home and may occasionally visit a GoDaddy office to meet with your team for events or meetings. Your hiring manager can share more about this role's hybrid or remote designation.

This position is not eligible to be performed in Alaska, Mississippi, North Dakota, or the Virgin Islands.

GoDaddy is not currently considering candidates for this role in California, Seattle, or NYC.

What you'll get to do...

Define the Enterprise Integration & Partner Platform Strategy

• Lead the strategy and roadmap for GoDaddy Commerce's headless commerce APIs and partner SDKs that enable external software platforms to embed payments and commerce workflows.
• Develop a clear vision for who integrates with us, why, and how — prioritizing integrations that deliver high merchant and partner value aligned to our platform core competencies.
• Build and maintain a deep understanding of partner evaluation criteria, technical architecture, and enterprise buyer needs — positioning GoDaddy Commerce competitively alongside platforms like Stripe, Adyen, and Finix.

Champion Enterprise & ISV Partner Workflows

• Serve as the voice of enterprise software partners — from technical architects to product leaders — ensuring our APIs, documentation, and certification processes reflect the needs of real integration teams. 
• Map and optimize end-to-end partner workflows: onboarding → certification → go-live → reporting → revenue share → compliance.
• Translate integration complexity (devices, stores, payment endpoints, invoicing, virtual terminals, headless POS) into scalable, configurable platform solutions.

Drive Payments & Commerce Platform Capabilities

• Partner with engineering to define APIs and services for payments, orders, catalog, inventory, customers, and sales channels that support both embedded and in-person commerce.
• Build support for advanced enterprise requirements including: 
  • Multi-entity and multi-location configuration
  • Reporting and commissions APIs
  • Activity and transaction tracking
  • Risk and fraud scoring hooks
  • Customer authentication and tokenization flows
  • Reseller administrator portal
• Collaborate with Payments, Risk, and FinOps teams to ensure accurate settlement, reporting, and reconciliation across embedded payment flows.

Influence and Collaborate with Enterprise Clients

• Meet directly with enterprise partners and resellers to understand their technical and business integration needs, gather feedback, and guide co-development pilots and close sales.
• Partner with Business Development and Solutions Engineering to support partner evaluation cycles, ensuring APIs, sandbox tools, and documentation demonstrate enterprise-grade capability and reliability.
• Translate client conversations into actionable platform requirements, balancing enterprise flexibility with platform scalability.

Deliver Hypothesis-Driven Product Discovery

• Use experimentation and partner pilots to validate API features and developer experiences before scaling.
• Measure what matters: partner integration velocity, merchant attach and retention, API usage, revenue contribution, and partner NPS.
• Continuously iterate roadmap priorities based on adoption, partner satisfaction, and ecosystem performance.

Scale and Evangelize the Partner Platform

• Collaborate with GTM and Solution Engineering to create integration blueprints, API playbooks, and sandbox environments that reduce time-to-value for new partners.
• Define certification standards and reference architectures for recurring vertical use cases.
• Share insights and findings across GoDaddy Commerce to shape our long-term platform strategy for embedded commerce and payments.

Your experience should include...

• 8+ years of product management experience in platform, API, or payments products, with deep knowledge of payments architecture and commerce primitives.
• 2+ years of ISO 8583 financial messaging experience.
• Proven success embedding payments/commerce into enterprise ISV and middleware platforms with measurable adoption outcomes.
• Expert in headless and API-first product development, including API design tradeoffs, SDK usability, and developer enablement.
• Strong client-facing skills leading discovery, solution reviews, and executive briefings with enterprise partners.
• Track record of cross-functional influence across engineering, business development, operations, and compliance teams.

You might also have...

• Experience with platforms such as Stripe Connect, Adyen for Platforms, Finix, Square Developer Platform, or Shopify's Partner APIs.

We've got your back... We offer a range of total rewards that may include paid time off, retirement savings (e.g., 401k, pension schemes), bonus/incentive eligibility, equity grants, participation in our employee stock purchase plan, competitive health benefits, and other family-friendly benefits including parental leave. GoDaddy's benefits vary based on individual role and location and can be reviewed in more detail during the interview process.

We also embrace our diverse culture and offer a range of Employee Resource Groups (Culture). Have a side hustle? No problem. We love entrepreneurs! Most importantly, come as you are and make your own way. 

About us... GoDaddy is empowering everyday entrepreneurs around the world by providing the help and tools to succeed online, making opportunity more inclusive for all. GoDaddy is the place people come to name their idea, build a professional website, attract customers, sell their products and services, and manage their work. Our mission is to give our customers the tools, insights, and people to transform their ideas and personal initiative into success. To learn more about the company, visit About Us. 

At GoDaddy, we know diverse teams build better products—period. Our people and culture reflect and celebrate that sense of diversity and inclusion in ideas, experiences and perspectives. But we also know that's not enough to build true equity and belonging in our communities. That's why we prioritize integrating diversity, equity, inclusion and belonging principles into the core of how we work every day—focusing not only on our employee experience, but also our customer experience and operations. It's the best way to serve our mission of empowering entrepreneurs everywhere, and making opportunity more inclusive for all. To read more about these commitments, as well as our representation and pay equity data, check out our Diversity and Pay Parity annual report which can be found on our Diversity Careers page.

GoDaddy is proud to be an equal opportunity employer. GoDaddy will consider for employment qualified applicants with criminal histories in a manner consistent with local and federal requirements. Refer to our full EEO policy.

Our recruiting team is available to assist you in completing your application. If they could be helpful, please reach out to  

Colorado Residents: In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.

GoDaddy doesn't accept unsolicited resumes from recruiters or employment agencies.

Location Details: Remote, United States

At GoDaddy the future of work looks different for each team. Some teams work in the office full-time; others have a hybrid arrangement (they work remotely some days and in the office some days) and some work entirely remotely.

This position may be a hybrid or fully remote position, as decided by your manager. If designated as hybrid, you'll divide your time between working remotely from your home and an office location, so you should live within commuting distance. If designated as remote, you'll be working remotely from your home and may occasionally visit a GoDaddy office to meet with your team for events or meetings. Your hiring manager can share more about this role's hybrid or remote designation.

This position is not eligible to be performed in Alaska, Mississippi, North Dakota, or the Virgin Islands.

GoDaddy is not currently considering candidates for this role in California, Seattle, or NYC.

What you'll get to do...

Define the Enterprise Integration & Partner Platform Strategy

• Lead the strategy and roadmap for GoDaddy Commerce's headless commerce APIs and partner SDKs that enable external software platforms to embed payments and commerce workflows.
• Develop a clear vision for who integrates with us, why, and how — prioritizing integrations that deliver high merchant and partner value aligned to our platform core competencies.
• Build and maintain a deep understanding of partner evaluation criteria, technical architecture, and enterprise buyer needs — positioning GoDaddy Commerce competitively alongside platforms like Stripe, Adyen, and Finix.

Champion Enterprise & ISV Partner Workflows

• Serve as the voice of enterprise software partners — from technical architects to product leaders — ensuring our APIs, documentation, and certification processes reflect the needs of real integration teams. 
• Map and optimize end-to-end partner workflows: onboarding → certification → go-live → reporting → revenue share → compliance.
• Translate integration complexity (devices, stores, payment endpoints, invoicing, virtual terminals, headless POS) into scalable, configurable platform solutions.

Drive Payments & Commerce Platform Capabilities

• Partner with engineering to define APIs and services for payments, orders, catalog, inventory, customers, and sales channels that support both embedded and in-person commerce.
• Build support for advanced enterprise requirements including: 
  • Multi-entity and multi-location configuration
  • Reporting and commissions APIs
  • Activity and transaction tracking
  • Risk and fraud scoring hooks
  • Customer authentication and tokenization flows
  • Reseller administrator portal
• Collaborate with Payments, Risk, and FinOps teams to ensure accurate settlement, reporting, and reconciliation across embedded payment flows.

Influence and Collaborate with Enterprise Clients

• Meet directly with enterprise partners and resellers to understand their technical and business integration needs, gather feedback, and guide co-development pilots and close sales.
• Partner with Business Development and Solutions Engineering to support partner evaluation cycles, ensuring APIs, sandbox tools, and documentation demonstrate enterprise-grade capability and reliability.
• Translate client conversations into actionable platform requirements, balancing enterprise flexibility with platform scalability.

Deliver Hypothesis-Driven Product Discovery

• Use experimentation and partner pilots to validate API features and developer experiences before scaling.
• Measure what matters: partner integration velocity, merchant attach and retention, API usage, revenue contribution, and partner NPS.
• Continuously iterate roadmap priorities based on adoption, partner satisfaction, and ecosystem performance.

Scale and Evangelize the Partner Platform

• Collaborate with GTM and Solution Engineering to create integration blueprints, API playbooks, and sandbox environments that reduce time-to-value for new partners.
• Define certification standards and reference architectures for recurring vertical use cases.
• Share insights and findings across GoDaddy Commerce to shape our long-term platform strategy for embedded commerce and payments.

Your experience should include...

• 8+ years of product management experience in platform, API, or payments products, with deep knowledge of payments architecture and commerce primitives.
• 2+ years of ISO 8583 financial messaging experience.
• Proven success embedding payments/commerce into enterprise ISV and middleware platforms with measurable adoption outcomes.
• Expert in headless and API-first product development, including API design tradeoffs, SDK usability, and developer enablement.
• Strong client-facing skills leading discovery, solution reviews, and executive briefings with enterprise partners.
• Track record of cross-functional influence across engineering, business development, operations, and compliance teams.

You might also have...

• Experience with platforms such as Stripe Connect, Adyen for Platforms, Finix, Square Developer Platform, or Shopify's Partner APIs.

We've got your back... We offer a range of total rewards that may include paid time off, retirement savings (e.g., 401k, pension schemes), bonus/incentive eligibility, equity grants, participation in our employee stock purchase plan, competitive health benefits, and other family-friendly benefits including parental leave. GoDaddy's benefits vary based on individual role and location and can be reviewed in more detail during the interview process.

We also embrace our diverse culture and offer a range of Employee Resource Groups (Culture). Have a side hustle? No problem. We love entrepreneurs! Most importantly, come as you are and make your own way. 

About us... GoDaddy is empowering everyday entrepreneurs around the world by providing the help and tools to succeed online, making opportunity more inclusive for all. GoDaddy is the place people come to name their idea, build a professional website, attract customers, sell their products and services, and manage their work. Our mission is to give our customers the tools, insights, and people to transform their ideas and personal initiative into success. To learn more about the company, visit About Us. 

At GoDaddy, we know diverse teams build better products—period. Our people and culture reflect and celebrate that sense of diversity and inclusion in ideas, experiences and perspectives. But we also know that's not enough to build true equity and belonging in our communities. That's why we prioritize integrating diversity, equity, inclusion and belonging principles into the core of how we work every day—focusing not only on our employee experience, but also our customer experience and operations. It's the best way to serve our mission of empowering entrepreneurs everywhere, and making opportunity more inclusive for all. To read more about these commitments, as well as our representation and pay equity data, check out our Diversity and Pay Parity annual report which can be found on our Diversity Careers page.

GoDaddy is proud to be an equal opportunity employer. GoDaddy will consider for employment qualified applicants with criminal histories in a manner consistent with local and federal requirements. Refer to our full EEO policy.

Our recruiting team is available to assist you in completing your application. If they could be helpful, please reach out to  

Colorado Residents: In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.

GoDaddy doesn't accept unsolicited resumes from recruiters or employment agencies.

Readily Available Interim Customer Support Lead | VC-Backed B2B Healthtech SaaS | Boston (Hybrid)

The Client

This client is an AI-powered healthtech startup born out of a multi-year collaboration between leading academic medical centers and top-tier engineering institutions in Europe. This business has developed patented algorithms and a proprietary clinical database to help practitioners improve ultrasound screening accuracy, reduce diagnostic errors, and optimize care pathways for expectant mothers. With a clear mission to expand access to high-quality women's and children's health outcomes through technology, they are now scaling rapidly across the United States; partnering with major clinical networks and onboarding new health system clients at an accelerating pace.

The Role

This is an opportunity to own and build a support function at a company experiencing hypergrowth in the US market. Reporting to the Director of Operations, this role is for someone who sees a blank slate as an opportunity. The customer base is scaling rapidly and this position will be responsible for building the support function that grows with it. The right candidate will be hands-on, close to the product and customers before building out the systems, tooling, and team capable of sustaining growth without compromising the experience

Responsibilities

• Handle tickets and calls directly to build deep product knowledge and earn customer trust
• Design and implement the core support ticket infrastructure: SLAs, escalation paths, and cross-functional workflows with Engineering and Product
• Optimize the CRM/ticketing environment (automations, reporting, routing) and build out a self-serve knowledge base including FAQs and troubleshooting guides
• Serve as the voice of the customer, translating support patterns and user feedback into actionable product insights
• Define and track key operational KPIs and build automations to drive ongoing efficiency
• Champion team autonomy and maintain quality standards throughout a period of significant scale

What We Need to See (Essential)

• 3-5 years of B2B SaaS experience in Technical Support, Customer Support, or Operations
• Experience in implementing modern support/ticketing platforms (e.g. Zendesk, Pylon or similar)
• Proficiency in maintaining & utilizing ticketing CRMs
• Demonstrated ability to thrive in hypergrowth environments and build processes from zero
• Comfort working across time zones (specifically West Coast)
• Genuine alignment with the company's mission in women's and children's health

What We’d Like to See (Bonus)

• Experience in a healthcare or regulated SaaS environment
• Familiarity with building or scaling a support function at a Series A-C stage company
• Experience with CRM automation and reporting

Location: Hybrid

Package: $60-80 per hour

Duration: 4 months

IDR is hiring for a 6 Month Contract to Hire Technical Product Owner
Join a leading organization in the data technology sector, where innovation and agility drive success. This fully remote role offers the opportunity to influence key data engineering initiatives, collaborating across diverse teams to deliver impactful digital products. If you're passionate about data solutions, thrive in fast-paced environments, and possess a strong technical acumen, this is your chance to make a difference and grow your career.

Position Overview for the Technical Product Owner:
• Act as a pivotal link between Data Engineering teams and business stakeholders to facilitate successful technology delivery across digital products
• Manage and prioritize data engineering product backlog, ensuring alignment with organizational objectives
• Author user stories and acceptance criteria, leading refinement sessions and sprint planning
• Lead Agile ceremonies including daily standups, sprint reviews, and retrospectives to ensure smooth delivery
• Utilize data and AI tools to analyze issues, optimize workflows, and maintain high quality in product artifacts

Requirements for the Technical Product Owner:
• Proven experience in stakeholder interaction and managing product backlogs in an Agile environment
• Strong documentation skills and the ability to communicate complex technical requirements effectively
• Proficiency with SQL, data engineering processes, and related technologies such as Azure SQL, Data Factory, SSIS, and Azure Data Lake
• Familiarity with Microsoft tech stack and data delivery tools is highly preferred
• Solid understanding of data engineering concepts and successful delivery of technical products

What's in it for you?
• Opportunity to work remotely with flexible hours, supporting a dynamic team that values innovation and autonomy
• Competitive pay rate of $60-68/hr, leading to an annualized salary of approximately $135,000 + 10% STIP
• Be part of a company with a strong focus on data-driven solutions and cutting-edge technology adoption
• Gain hands-on experience with AI-driven processes and advanced data engineering tools

Why IDR?
• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing Client and Talent Award winner 12 years in a row.
REMOTE

AI Research Scientist | Machine Learning | Deep Learning | Natural Language Processing | LLM | Hybrid | San Jose, CA

Title: AI Research Scientist

Location: San Jose, CA

Responsibilities:

• Design, execute, and analyze machine learning experiments, establishing strong baselines and selecting appropriate evaluation metrics.
• Stay up to date with the latest AI research; identify, adapt, and validate novel techniques for company-specific use cases.
• Define rigorous evaluation protocols, including offline metrics, user studies, and adversarial (red team) testing to ensure statistical soundness.
• Specify data and annotation requirements; develop annotation guidelines and oversee quality control processes.
• Collaborate closely with domain experts, product managers, and engineering teams to refine problem statements and operational constraints.
• Develop reusable research assets such as datasets, modular code components, evaluation suites, and comprehensive documentation.
• Work alongside ML Engineers to optimize training and inference pipelines, ensuring seamless integration into production systems.
• Contribute to academic publications and represent the company in research communities, as needed.

Educational Qualifications:

• Ph.D. in Computer Science, Artificial Intelligence, Machine Learning, or a related field is strongly preferred.
• Candidates with a master’s degree and exceptional research or industry experience will also be considered.

Industry Experience:

• 3–5 years of experience in AI/ML research roles, ideally in applied or product-focused environments.
• Demonstrated success in delivering research-driven solutions that have been deployed in production.
• Experience collaborating in cross-functional teams across research, engineering, and product.
• Publications in top-tier AI/ML conferences (e.g., NeurIPS, ICML, ACL, CVPR) are a plus.

Technical Skills:

• Strong foundational knowledge in machine learning and deep learning algorithms.
• Hands-on experience with PEFT/LoRA, adapters, fine-tuning techniques, and RLHF/RLAIF (e.g., PPO, DPO, GRPO).
• Ability to read, implement, and adapt state-of-the-art research papers to real-world use cases.
• Proficiency in hypothesis-driven experimentation, ablation studies, and statistically sound evaluations.
• Advanced programming skills in Python (preferred), C++, or Java.
• Experience with deep learning frameworks such as PyTorch, Hugging Face, NumPy, etc.
• Strong mathematical foundations in probability, linear algebra, and calculus.
• Domain expertise in one or more areas: natural language processing (NLP), symbolic reasoning, speech processing, etc.
• Ability to translate research insights into roadmaps, technical specifications, and product improvements.

AI Research Scientist | Machine Learning | Deep Learning | Natural Language Processing | LLM | Hybrid | San Jose, CA