Senior Manager – Inventory Control & Quality

The Senior Manager of Inventory Control & Quality provides strategic and operational leadership across two critical functional in Greenfield, Indiana. This leader is accountable for establishing and sustaining best-in-class inventory accuracy across a food-grade 3PL environment, while concurrently owning the administration and continuous improvement of the facility's food safety management system through FSSC 22000 certification and ongoing compliance.

This role requires a practitioner — someone equally at home interpreting cycle count variance data and leading a food safety audit preparation — who brings external industry benchmarks and modern inventory control methodology to a team that is technically experienced but primed for structured development. The position reports to the Director of Continuous Improvement and carries direct supervisory responsibility for the inventory control function.

Key Responsibilities

INVENTORY CONTROL LEADERSHIP

• Define and own the facility's inventory accuracy strategy, including cycle count methodology, variance thresholds, root cause analysis protocols, and corrective action workflows
• Establish and track key performance metrics including net unit accuracy, location accuracy, and shrink attribution by root cause category
• Lead integration and optimization of drone-assisted cycle count operations, partnering with technology vendors and WMS teams to build sustainable, paper-light workflows
• Develop and administer formal standard operating procedures (SOPs) for all inventory control functions — receiving, putaway, pick confirmation, cycle counting, and adjustments
• Build inventory control team competency through structured training, performance feedback, and accountability frameworks
• Analyze variance trends and present findings and corrective actions to senior leadership in a clear, datadriven format

QUALITY & FOOD SAFETY MANAGEMENT

• Own the ongoing administration, compliance, and continuous improvement of the FSSC 22000 food safety management system post-certification
• Serve as the facility's primary point of contact for internal and external food safety audits, including Stage 1 and Stage 2 FSSC 22000 certification audits
• Partner with the quality systems contractor during program build-out to ensure deep ownership of all documentation, HACCP controls, and prerequisite programs
• Maintain document control discipline across all quality records, corrective action reports (CARs), and food safety monitoring logs
• Lead internal audit preparation, gap assessments, and mock audit exercises
• Drive food safety culture across the facility through training, communication, and visible leadership

CROSS-FUNCTIONAL & LEADERSHIP

• Partner with operations, client services, and technology teams to ensure inventory and quality standards are embedded in daily workflows
• Represent inventory accuracy and food safety performance in client QBRs and operational reviews
• Proactively identify process improvement opportunities and lead CI initiatives within scope

Required Qualifications

• 5+ years of progressive experience in inventory control, warehouse operations, or supply chain management in a 3PL, food-grade distribution, or co-manufacturing environment
• Demonstrated experience managing inventory KPIs including net unit accuracy, cycle count compliance, and variance root cause analysis
• Working knowledge of food safety management systems — FSSC 22000, SQF, AIB, or equivalent certification framework
• Experience with WMS platforms and technology-enabled inventory processes; exposure to automated or drone-assisted cycle counting a strong plus
• Proven ability to lead, develop, and hold accountable a team with varied skill levels and change readiness
• Strong analytical skills — ability to build, interpret, and act on data without requiring pre-built reports
• Excellent written and verbal communication skills, including experience presenting operational performance to client or leadership audiences

Preferred Qualifications

• Direct experience with FSSC 22000 or SQF Level 3 certification administration
• PCQI (Preventive Controls Qualified Individual) certification
• Experience operating in a multi-client 3PL environment with competing service level requirements
• Familiarity with ECHO Global Logistics operating models or similar asset-light logistics environments