Engineering Structures Jobs in Fremont, CA

Senior Technical Program Manager

Location: Bay Area, CA (Onsite minimum 3 days/week)

About the Role

Our client is seeking a results-driven Senior Technical Program Manager to lead complex technical, cross-functional programs related to the development and deployment of advanced sensor products. The ideal candidate will have a solid technical background with experience in hardware, software, and systems engineering, paired with exceptional program management skills. Experience with Lidar or other similar sensors will enable you to work closely with engineering, product, manufacturing, and customer teams to ensure technical program goals are met on time, in budget and within scope. The role will be expected to lead matrixed teams involved in the technical concept, design, development, and validation of sensor systems, develop integrated schedules, and drive the execution and launch of the product and manage customer projects.

Key Responsibilities

• Drive the end-to-end execution of continuous technical improvement initiatives for advanced sensor products—from concept through launch and lifecycle support.

• Partner closely with product management and engineering teams to understand technical work packages and dependencies (covering firmware, software, hardware, and system engineering) and develop fully integrated schedules with a clear understanding of the critical path(s) and resource needs.

• Collaborate with engineering leads across optics, embedded systems, software, and mechanical design to align critical milestones and outcomes.

• Develop deep knowledge of interdependencies and trade-offs to ensure milestone deliveries across Engineering and Operations, resolving issues where appropriate and escalating as necessary.

• Provide deep technical guidance across teams, maintaining updated project plans, drive to target schedules, and provide technical risk assessments for hardware and software deliverables.

• Ensure Engineering leadership is regularly updated on milestones and trade-offs – no surprises.

• Manage tradeoffs across performance, cost, and schedule in coordination with product and business stakeholders – Work with senior leaders as needed.

• Lead cross-functional meetings, track dependencies, and lead process to communicate program status clearly and regularly to executives and partners.

• Be hands-on to track progress, troubleshoot issues, anticipate, and address roadblocks with team members, and facilitate quick resolution on technical issues.

• Coordinate with manufacturing, supply chain, and quality teams to support successful prototype builds and production ramp-up. Interface with the Operations and Manufacturing partners/CMs to ensure product readiness, completeness of Bill-of-Materials, drive quality expectations and ensure target schedules are executed as per plan.

• Identify and mitigate technical risks early by fostering transparent communication and proactive problem-solving.

• Serve as a key PMO rep with external customers when needed, especially for customer-specific deliverables such as POC projects.

• Ensure required configuration and change management is in place.

Required Qualifications

• Bachelor’s degree in Engineering, Physics, Computer Science, or related field

• 5-7 years of experience as a Technical Program Manager or similar role in hardware/embedded systems companies

• Deep understanding of product development lifecycle for complex electromechanical systems (preferably optical or LiDAR)

• Proven ability to lead cross-functional engineering teams in a matrixed environment

• Very good team player and collaborator with strong interpersonal and intercultural social skills and ability to get things done via formal and informal networks

• Strong organizational, outstanding communication, and risk management skills

• Experience with project management tools (e.g. Jira, Confluence, MS Project, or equivalent)

• Deep knowledge and proven experience in all phases of the product lifecycle and in launching successful products

• Onsite a minimum of 3 days per week in Bay Area, CA office

Preferred Qualifications

• Master’s degree or PMP certification

• Experience in LiDAR, sensor technology, robotics, automotive, or aerospace

• Familiarity with ASIL, ISO 26262, or other safety-critical standards

• Exposure to agile/hybrid product development methodologies

General Summary

As a member of the Manufacturing Engineering group at Penumbra, you will be called upon to solve complex problems and implement innovative solutions. You will provide manufacturing technology and robust solutions aimed at commercializing new products and continuously improving production processes. Working cross-functionally with engineering groups across the company, as well as with Production, Quality Control and Quality Assurance, you will resolve problems encountered on the production floor and throughout the business, and will apply your engineering knowledge and creativity to implement adaptations and modifications to the production line and to quality systems.

What You'll Work On

•Solve complex problems and implement innovative solutions

•Execute detailed root cause analysis and recommend vetted solutions

•Communicate and explain problems and solutions cross-functionally and inter-departmentally

•Collaborate closely with suppliers, ensure timely communication of updates, and respectfully request any necessary changes.

•Manage NCRs, deviations, engineering change orders, and supplier documentation while utilizing a Quality Management System to ensure continuous improvement and compliance.

•Engage in the troubleshooting of electromechanical products by employing failure analysis and problem-solving techniques, while also recommending and implementing effective solutions.

•Lead the implementation of projects at the supplier level, managing communications related to test plans, monitoring project timelines, and ensuring all milestones are met efficiently.

•Approach problems from a detail-oriented perspective

•Suggest independent recommendations for project approach, scope, and tactics

•Support production needs

•Create and maintain product and process documentation

•Monitor process and equipment performance and identify and implement process improvement activities to increase/optimize yield

•Design fixtures, acquire off-the-shelf tooling and equipment, and implement new fixturing on the production line

•Test processes, equipment, raw materials, and product

•Perform process validations

•Author protocols to execute tests and write reports and make conclusions and/or recommendations based on test results

•Plan, schedule, conduct, and coordinate detailed phases of engineering work as part of a project or as a total project

•Develop specifications of a product, process, or piece of equipment

•Develop, characterize, and optimize processes using statistical techniques and engineering knowledge and experience

•Coordinate with the appropriate suppliers and other external resources needed in developing and implementing process improvement plans

•Participate in project planning and scheduling

•Train assemblers, quality control and technicians, as necessary, on processes, equipment, and documentation

•Comply with quality system regulations, standards and procedures

* Indicates an essential function of the role

Location and Pay

•Alameda, CA

•$95,000 to $127,000

Position Qualifications

Minimum education and experience:

•Bachelor’s degree in Mechanical, Biomedical, Electrical, Chemical, Materials, or Industrial Engineering or related degree with 2+ years relevant engineering experience, or an equivalent combination of education and experience

Additional qualifications:

•Engineering experience in a manufacturing environment recommended, medical device industry preferred

•Experience in troubleshooting and working with electromechanical devices

•Excellent written, verbal, and interpersonal communication skills required

•Knowledge of FDA regulations, Lean/Flow Manufacturing, and/or materials and manufacturing processes desired

•Proficiency in Word, Excel, PowerPoint, Access, and other computer applications required

•Supplier audits, risk management (FMEA, DFMEA, PFMEA), lean manufacturing/six sigma, equipment qualification

Working Conditions

•General office, laboratory, and clean room environments.

•Willingness and ability to work on site.

•Business travel from 0% - 10%

•Potential exposure to blood-borne pathogens.

•Requires some lifting and moving of up to 25 pounds.

•Must be able to move between buildings and floors.

•Must be able to remain stationary and use a computer or other standard office equipment, such as a printer or copy machine, for an extensive period of time each day.

•Must be able to read, prepare emails, and produce documents and spreadsheets.

•Must be able to move within the office and access file cabinets or supplies, as needed.

Technical Lead / Platform Engineer

GenAI Healthcare SaaS Platform

Palo Alto, CA (Hybrid – 3 days onsite)

About the Role

We’re building a next-generation generative AI platform purpose-built for healthcare — and we’re looking for a hands-on Technical Lead to help architect and scale it from the ground up.

This is not a “manage from a distance” role. You’ll be deeply involved in system design, writing production code, guiding engineering direction, and making foundational technical decisions that shape the future of the platform. You’ll work closely with leadership and product to turn complex healthcare AI requirements into scalable, reliable infrastructure.

If you’ve led engineering efforts for production-grade AI systems and enjoy building high-performance teams and platforms, we’d love to talk.

What You’ll Own

• Architect and evolve the core infrastructure for a scalable AI-powered SaaS platform
• Lead development of backend services and ensure clean integration across systems
• Write high-quality, maintainable code with long-term scalability in mind
• Establish engineering best practices across architecture, CI/CD, monitoring, and DevOps
• Guide and mentor engineers while maintaining a strong individual contributor presence
• Define infrastructure automation strategies (IaC, provisioning, deployment workflows)
• Drive performance, reliability, and observability standards
• Partner with product and leadership to translate vision into executable technical milestones

What We’re Looking For

Core Experience

• 8+ years building and shipping production software
• Prior experience leading engineering initiatives or managing technical direction
• Proven track record scaling a generative AI system or AI-enabled platform in production
• Strong backend engineering background in Python
• Additional proficiency in TypeScript or Java
• Experience with a modern compiled language such as Go or Rust
• Deep knowledge of microservices architecture and RESTful API design
• Hands-on expertise with one major cloud provider (AWS, GCP, or Azure)
• Strong experience with Infrastructure as Code (Terraform preferred)
• Advanced DevOps knowledge: CI/CD, automated deployments, monitoring, alerting
• Experience containerizing and orchestrating services with Docker and Kubernetes

Leadership & Execution

• Comfortable setting technical direction while staying hands-on
• Strong communicator who can explain complex systems clearly
• Experience mentoring engineers and elevating engineering standards
• Ability to operate in a fast-moving, startup environment

Nice to Have

• Experience building or deploying ML/AI systems (TensorFlow, PyTorch, etc.)
• Strong GCP background (bonus if you’ve worked across AWS/Azure as well)
• Familiarity with frontend frameworks like React, Angular, or Vue
• Experience working in healthcare, health tech, or regulated industries

Work Environment

This role is based in Palo Alto with a hybrid schedule (3 days per week onsite). We provide daily meals and foster a collaborative, high-performance engineering culture.

Compensation & Benefits

• Base salary range: $220,000 – $280,000, depending on experience and location
• Meaningful equity package
• Medical, dental, and vision coverage
• Flexible hours
• Hybrid work environment
• Opportunity to help shape the future of AI in healthcare

If you're excited about building a production-grade AI platform that directly impacts patient outcomes — and want to help define the technical foundation of a category-defining company — let’s talk.

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About This Role:

Crusoe Energy is seeking a Portfolio Schedule Manager, Project Controls to provide leadership and governance across scheduling for large-scale, complex capital programs, including hyperscale data center projects. This role operates at the portfolio level, ensuring schedule integrity, consistency, and transparency across multiple concurrent projects.

The Portfolio Schedule Manager will establish and enforce scheduling standards, integrate execution schedules with cost insights, and deliver clear, actionable reporting to senior leadership and Crusoe clients. This role is ideal for a seasoned project controls professional who brings deep scheduling expertise, strong leadership skills, and the ability to connect schedule performance to broader program and financial outcomes.

What you'll be working on:

• Lead portfolio-level construction scheduling and project controls across multiple large infrastructure or hyperscale data center projects
• Establish, enforce, and continuously improve minimum scheduling standards, including schedule structure, coding, progress measurement, update cadence, and reporting
• Own portfolio schedule reporting, clearly communicating schedule health, forecasted milestones, critical path impacts, and overall delivery risk to leadership and clients
• Integrate schedule and cost insights to highlight schedule-driven cost risks, acceleration impacts, and downstream financial implications
• Oversee and support onsite and regional scheduling services teams, providing direction, quality assurance, escalation support, and alignment to portfolio standards
• Bridge execution schedules with baseline planning assumptions by partnering closely with Preconstruction to ensure continuity from planning through delivery
• Own the onboarding and transition of schedules from Preconstruction into active project delivery, ensuring alignment with general contractors and key vendors
• Collaborate with consultants, Preconstruction, Construction, general contractors, and OFE vendors to integrate contractor schedules into a unified, program-level schedule
• Support data-driven decision-making by providing timely, accurate schedule insights across the portfolio

What you'll bring to the team:

• Bachelor's degree in Engineering, Construction Management, or a related technical discipline
• 12+ years of experience in construction scheduling and project controls for large infrastructure, hyperscale data center, or complex capital programs
• Advanced scheduling expertise; Primavera P6 proficiency and/or advanced scheduling certifications strongly preferred
• Proven experience establishing and enforcing scheduling standards across multi-project portfolios
• Strong ability to assess schedule health, critical path impacts, and milestone risk at both project and portfolio levels
• Experience integrating schedule and cost data to inform leadership decisions
• Demonstrated leadership managing and guiding scheduling teams and external service providers
• Strong communication skills with the ability to present complex schedule information clearly to senior stakeholders and clients

Benefits:

• Industry competitive pay
• Restricted Stock Units in a fast growing, well-funded technology company
• Health insurance package options that include HDHP and PPO, vision, and dental for you and your dependents
• Employer contributions to HSA accounts
• Paid parental leave
• Paid life insurance, short-term and long-term disability
• Teladoc
• 401(k) with a 100% match up to 4% of salary
• Generous paid time off and holiday schedule
• Cell phone reimbursement
• Tuition reimbursement
• Subscription to the Calm app
• MetLife Legal
• Company paid commuter benefit; $50 per pay period

Compensation Range:

Compensation will be paid in the range of $180,000 – $225,000. Restricted Stock Units are included in all offers. Compensation will be determined by the applicant's education, experience, knowledge, skills, and abilities, as well as internal equity and alignment with market data.

Crusoe is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, disability, genetic information, pregnancy, citizenship, marital status, sex/gender, sexual preference/ orientation, gender identity, age, veteran status, national origin, or any other status protected by law or regulation.

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Presales Solution Architect – US

Series AI Start-up - AI/ML

Location: San Francisco Bay Area (Hybrid)

Salary: Market-leading salary package + stock + benefits

The Role

As a Presales Solution Architect, you'll operate at the intersection of enterprise AI — helping organizations unlock predictive intelligence from the structured data that powers their business. You'll work hand-in-hand with Enterprise Account Executives and technical stakeholders to identify architectural challenges, design scalable AI solutions, and guide customers through high-impact technical evaluations that directly drive revenue.

This role is perfect for someone energized by solving complex technical problems, engaging deeply with customers, and clearly articulating how advanced AI capabilities translate into measurable business outcomes. If you thrive in fast-growth environments and want to help enterprises operationalize next-generation AI at scale, you'll excel here.

What You'll Do & Achieve

• Drive technical discovery sessions to identify high-impact, high-value use cases where enterprise AI delivers measurable ROI.
• Collaborate with Sales to create compelling demos, run competitive benchmarks, and prototype solutions on customer datasets to accelerate deals.
• Own the technical vision for assigned customers, cultivating deep relationships with senior stakeholders and shaping long-term adoption strategies.
• Lead end-to-end solution delivery, coordinating cross-functional teams — including engineers, IT, governance, and business stakeholders — to remove blockers and ensure alignment.
• Architect scalable, production-ready solutions and integration patterns that perform reliably in complex enterprise environments, from on-prem systems to cloud VPCs and legacy infrastructure.
• Capture patterns and insights from deployments to generate high-impact engineering feedback, informing product and model development.
• Develop repeatable deployment strategies, reference architectures, and best-practice playbooks to accelerate the impact of the broader Solutions Architect team.
• Travel up to 50% of the time to engage directly with customers and deliver hands-on solution experiences.

Who You Are

• 7+ years in customer-facing technical roles (e.g., Solutions Architect, Sales Engineer, ML Engineer, Data Scientist) with proven success delivering complex AI or ML solutions.
• Track record leading enterprise-scale technical implementations, spanning modern Generative AI or traditional machine learning systems, across cloud and on-prem environments.
• Experienced navigating multi-stakeholder enterprise environments, balancing competing priorities, and driving deployments to completion.
• Exceptional communicator, capable of translating complex technical concepts for both technical and executive audiences.
• Hands-on technical expertise in data manipulation, rapid prototyping, and analysis using tools such as Python, Pandas, and SQL.
• Collaborative, cross-functional mindset — skilled at balancing trade-offs and working effectively across teams to achieve outcomes.
• Self-starter with the ability to own initiatives end-to-end, quickly fill knowledge gaps, and deliver results.

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Data Scientist Everfit | Hybrid, San Francisco Bay Area

About Everfit

Everfit is a fitness technology company building an AI-powered coaching platform that serves 280,000+ coaches and millions of training clients globally. We're transforming how fitness professionals deliver personalized training and nutrition guidance to their clients through intelligent automation and data-driven insights.

About the Role

We're looking for a senior data scientist who is passionate about fitness and energized by turning data into actionable insights that help coaches and their clients succeed. You'll play a critical role in understanding user behavior, product performance, and business metrics to inform strategic decisions as we scale our platform.

What You'll Do

Product Analytics & User Insights

• Define and track key product metrics (activation, engagement, retention, churn) to measure product health and success.
• Conduct cohort, funnel, and retention analyses to uncover behavioral insights and inform feature prioritization.
• Identify opportunities to improve onboarding, engagement, and coach–client interactions.

Experimentation & A/B Testing

• Own the experimentation framework and guide teams through hypothesis design, sample sizing, execution, and interpretation.

Strategic Impact & Roadmapping

• Collaborate with leadership to translate data insights into roadmap priorities and measurable business outcomes.
• Build predictive models and scenario analyses to support forecasting, pricing, and product investment decisions.
• Establish best practices in data instrumentation, dashboarding, and self-serve analytics across teams.

Technical Foundations

• Partner with data engineering to improve pipelines and instrumentation.
• Leverage tools such as SQL, Python/R, data visualization platforms, and experimentation platforms.

Marketing Analytics & Optimization

• Analyze customer acquisition funnels and marketing performance to identify high-impact opportunities for growth and conversion.
• Partner with marketing and growth teams to design and evaluate campaign experiments

What We're Looking For

• 4-6 years of experience in a data analyst or analytics role, preferably at a growth-stage tech company
• Strong proficiency in SQL and experience setting up data pipelines, transforming data, and analyzing large datasets
• Deep experience with creating dashboards and providing analysis on product analytics and data visualization tools (Amplitude, Looker, Tableau, Mode, or similar)
• Understanding of SaaS metrics and cohort analysis
• Experience with translating numerical findings into clear insights for non-technical team members
• Genuine passion for fitness, health, or wellness (we build for coaches so you need to understand their world)

Bonus Points:

• Experience with Python or R for statistical analysis
• Experience in a PLG (Product-Led Growth) environment
• Experience working at a company during a hypergrowth phase
• Background in fitness, health, wellness, or coaching industries

You'll thrive here if you:

• Are naturally curious and love asking \"why\" until you find the answer
• Are excited by fast-paced, high-growth environments with a passion for building out systems for scaling
• Enjoy collaborating with global teams and making complex topics understandable
• Are comfortable with ambiguity and can structure your own work
• Care deeply about the impact your insights have on real coaches and their clients

Why Join Everfit

• Establish the foundations for Fitness Intelligence and help shape the future of coaching for millions around the world
• Work with autonomy and ownership on high-impact projects
• Join a collaborative, global team with experience from leading tech and fitness companies
• Enjoy competitive salary, equity, and performance bonuses
• Build something meaningful that helps people live better, healthier lives

Everfit is an equal opportunity employer committed to building a diverse and inclusive team. We make employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability, or any other protected status.

Ready to dive into data in the fitness intelligence space? We'd love to hear from you.

We're hiring a Founding Product Manager to help build AI-powered software transforming how logistics operators work.

This is not a feature-factory PM role.

This is a ground-floor opportunity to design and ship a product that turns messy, real-world logistics workflows into simple, trusted, intelligent software.

Who we're looking for

You're scrappy, systems-minded, and thrive in ambiguity.

• 3–5+ years shipping B2B SaaS products
• Experience building products from 0→1 (ideally for non-technical users)
• Comfortable operating in highly regulated or operationally complex industries
• Strong product instincts paired with structured thinking
• Bonus: logistics, supply chain, or fintech experience
• Early stage startup experience

You're excited by turning operational chaos into elegant, intuitive systems.

What you'll do

• Own end-to-end product execution. from customer discovery and prioritization through delivery and launch
• Map messy, real-world logistics workflows into crisp product experiences
• Work closely with engineering to ship AI features operators trust defining quality bars for accuracy, confidence, and explainability
• Build the product foundation: instrumentation, metrics, release processes, and scalable systems
• Visit customers to deeply understand workflows and pain points
• Partner with GTM to drive adoption, retention, and expansion

This is a true founding PM role. You'll shape not just features, but the product philosophy and operating system of the company.

Comp

$150K–$200K

0.3–0.8% equity

If you want to build at the intersection of AI and global trade and be the product leader from day one please send in your resume asap

We're seeking a Building Inspector (I, II, or III) to join our growing team at Urban37, Inc. in the Marin County area. In this full-time role, you'll perform building inspections, conduct plan reviews as assigned, and work directly with contractors, applicants, and City staff to ensure projects are safe, compliant, and moving forward efficiently.

Success in this position means delivering thorough, timely, and solution-focused service while representing Urban37 with professionalism, integrity, and care.

What You'll Do

• Conduct building inspections for residential, commercial, and mixed-use projects at various stages of construction.
• Perform plan reviews appropriate to your certification level, including structural, accessibility, and building code compliance.
• Prepare clear, detailed inspection reports and maintain accurate records in accordance with City, State, and departmental requirements.
• Communicate effectively with contractors, design professionals, property owners, and applicants to identify deficiencies and guide corrective actions.
• Interpret and enforce applicable building codes with accuracy, consistency, and sound judgment.
• Coordinate closely with Planning, Fire, Engineering, and other City departments to support efficient permitting and inspection workflows.
• Support more advanced inspection, enforcement, and mentoring responsibilities consistent with a Building Inspector II or III role (as applicable).

Qualifications

• Experience performing building inspections in a municipal or consulting environment (required).
• ICC Residential Building Inspector (B1) Certification required (must be obtained at minimum).
• Additional ICC certifications (Building Inspector II/III, Combination Inspector, etc.) are a plus.
• Strong knowledge of the California Building Code and related regulations.
• Excellent written and verbal communication skills.
• Ability to interpret and apply codes with fairness, consistency, and professionalism.
• Comfortable using inspection or permitting software (e.g., TRAKiT, Accela, EnerGov) or willing to learn.

Why You'll Love Working Here

• Medical, dental & vision coverage for you and your family.
• Basic life insurance for peace of mind.
• Health & Dependent Care FSAs to help you plan ahead.
• 401(k) with company match so your future is just as strong as our communities.
• Paid time off & holiday pay to recharge and spend time where it matters most.
• A supportive, tight-knit team that feels more like family than coworkers.
• A culture built on collaboration, respect, and humor. We work hard, help each other, and celebrate wins together.

Compensation

Building Inspector I / II / III: $40.00 to $65.00 per hour, based on experience, certifications, and qualifications.

Apply through LinkedIn or send your resume to .

Staff Design Quality Engineer – Class III Implantable Medical Device

San Francisco Bay Area | Full-Time | Hybrid

A fast-growing medical device company developing next generation implantable technology is expanding its engineering team and hiring a Staff Design Quality Engineer to support the development of a highly innovative Class III medical device platform.

This is a highly technical, hands-on role embedded directly with R&D, focused on ensuring quality is built into product development from early feasibility through clinical and commercial stages.

You will play a key role in helping bring a breakthrough therapy to market while working alongside experienced engineers and cross-functional leaders in a collaborative development environment.

Responsibilities

• Partner closely with R&D and systems engineering teams to integrate design quality into product development
• Lead and support design control activities throughout the product lifecycle
• Drive risk management efforts (ISO 14971) including hazard analysis, FMEAs, and risk mitigation strategies
• Support verification and validation planning and execution
• Ensure compliance with FDA design control requirements and global quality standards
• Participate in cross-functional design reviews and technical decision making
• Help translate regulatory and quality requirements into practical engineering processes

Qualifications

• BS or MS in Engineering (Biomedical, Mechanical, Electrical, or related)
• 7+ years of experience in medical device product development or design quality
• Strong experience with design controls and risk management
• Experience supporting Class II or Class III medical devices
• Ability to collaborate closely with R&D in early-stage product development
• Experience supporting IDE, PMA, or complex regulatory pathways is highly valued

What Makes This Opportunity Unique

• Work on cutting-edge implantable technology
• Join a highly technical engineering-driven team
• Be involved early in the development lifecycle
• Significant opportunity for technical ownership and influence
• Competitive compensation, bonus, and equity package

If you are interested in learning more, feel free to reach out directly.

Role Overview

Cascade AI is hiring a Senior Account Manager to own renewals, expansion, and strategic account growth across our existing customer base.

This is a commercially oriented role. You will manage a portfolio of accounts, drive adoption, run QBRs, map stakeholders, and identify expansion opportunities across new departments and workflows.

You are not responsible for implementation — that function is owned separately. Your focus is revenue retention and growth within existing logos.

What This Role Is

This is not a support or onboarding role.

This is a revenue-carrying account ownership role focused on:

• Re-selling into the same organization
• Expanding into new departments (HR → IT, Legal, Finance)
• Strengthening executive relationships
• Driving renewal confidence

You will operate as the commercial owner of your accounts post-sale.

Core Responsibilities

1. Own Renewals

• Manage renewal timelines and negotiation strategy
• Identify risks early and create mitigation plans
• Ensure customers clearly understand value delivered
• Forecast accurately and maintain strong renewal hygiene

2. Drive Expansion Within Accounts

• Map accounts across departments and stakeholder groups
• Identify new workflow and use-case expansion opportunities
• Position Cascade’s value to new executive buyers
• Partner with AEs where appropriate to close larger expansions

Expansion at Cascade often means entering new departments, not just increasing seat counts. This requires strategic navigation and commercial skill.

3. Lead QBRs & Executive Conversations

• Run structured Quarterly Business Reviews
• Anchor discussions in value, ROI, adoption, and roadmap alignment
• Build relationships beyond day-to-day users
• Multi-thread across HR, IT, Finance, Legal, and other stakeholders

4. Drive Adoption & Account Health

• Monitor usage and engagement data
• Recommend actions to improve adoption and workflow integration
• Work closely with Implementation to ensure time-to-value
• Identify and qualify expansion signals within accounts

5. Account Strategy & Mapping

For each account, you will maintain:

• Executive stakeholder map
• Expansion pathways
• Risk assessment and mitigation plan
• Quarterly action plan

You should be able to clearly articulate:

• Where growth will come from
• What risks exist
• What next steps are required

Cross-Functional Collaboration

You will work closely with:

• CEO, Sales, and Marketing (for larger expansions or joint selling motions)
• CS Implementation for onboarding and complex rollout support
• Product & Engineering to communicate strategic customer feedback

This role requires influence without formal authority.

Who You Are

• 5+ years in Account Management, Strategic CSM, or post-sale revenue roles
• Experience owning renewals and expansion quotas
• Comfortable navigating enterprise stakeholders
• Strong account mapping and multi-threading skills
• Confident running executive-level conversations
• Commercially minded and revenue-oriented

Bonus:

• Experience selling across departments within the same organization
• Experience in B2B SaaS, HR tech, IT systems, or enterprise AI