Engineering Structures Jobs in Flushing New York

This hybrid events marketing + SDR role turns industry conferences into pipeline. You will own pre-event prospecting, onsite engagement, and post-event follow-up to drive sales accepted leads (SALs) and booked meetings. You’ll coordinate logistics, manage booth operations, support leadership speaking opportunities, and execute targeted outreach (email + cold calling) to convert event interest into meetings and pipeline.

• Build targeted ICP account and contact lists; craft multichannel sequences (email/call/LI) to pre‑book meetings.
• Coordinate end‑to‑end event logistics: registrations, booth & AV, shipping, swag, collateral, scanners, vendor management, sponsorship deliverables, and travel.
• Partner with Marketing & Sales to align event offers, messaging, demos, and success criteria.
• Support speaker submissions and prep: abstracts, slides, demo run‑throughs, and AV checks.

• Run booth operations and scanning workflows; deliver crisp positioning and product demos tailored to buyer personas.
• Qualify conversations live, capture structured notes, and set meetings onsite where possible.
• Support leadership during speaking engagements (briefing docs, timing, Q&A capture).

• Execute rapid follow‑ups (within 24–48 hours) to convert MQLs → SALs → scheduled meetings; ensure clean CRM handoff to AEs.
• Produce event recaps (goals vs. actuals, pipeline attribution, lessons learned) and iterate the playbook.
• Maintain accurate CRM hygiene, campaign attribution, and list health.

• 1–3 years in events/field marketing, conference coordination, and/or SDR/BDR experience.
• Demonstrated success booking meetings via cold outreach (email + phone) and at events.
• Strong project management and vendor coordination skills; comfortable working event hours.
• Proficient with CRM (HubSpot or Salesforce) and sequencing tools (Outreach, Salesloft, or Apollo).
• Clear, concise communicator; confident engaging prospects on the floor and on the phone.

• Familiarity with industrial/manufacturing supply chain audiences.
• Experience supporting executives for conference talks (briefs, run‑of‑show, rehearsals).
• Light design skills (Slides/Canva) and hands‑on booth/demo setup.

HubSpot/Salesforce, Outreach/Salesloft/Apollo, LinkedIn Sales Navigator/ZoomInfo, Google Workspace, Canva/Slides, Slack/Notion, and event platforms (e.g., Cvent/Badge scanners).

• SALs sourced per event and first meetings booked; meeting show rate.
• Pipeline dollars attributed; cost per SAL; time‑to‑first‑touch post‑event.
• CRM data completeness and attribution accuracy; execution vs. event plan (budget, logistics, deadlines).

Follow Leverage security standards for data handling (e.g., badge scan data, PII), device access at events, and CRM permissions. Report incidents promptly and support audit needs.

• Base Salary: $80,000–$90,000 DOE & location.
• Commission: Uncapped**, tied to Sales Accepted Leads (SALs* and meetings sourced, with accelerators for outperforming plan.
• Benefits: Competitive health, dental, vision; unlimited PTO; equipment stipend; and all reasonable travel expenses covered for events.

Must be authorized to work in the U.S.

Leverage AI is an Equal Opportunity Employer. We celebrate diversity and are committed to an inclusive environment for all employees.

Apply via Linkedin or email   with the subject line: “Events Marketing & Conference SDR – Your Name.”

About Pret A Manger: Building the US Future of a Beloved Global Brand

Pret US is at a defining moment. Backed by substantial investment and strategic commitment, we are not simply operating; we are transforming a beloved brand in the American market. With a newly established US Board and an entirely rebuilt senior leadership team, we are assembling exceptional talent to drive this ambitious vision forward.

This is an opportunity to join a winning team built on an ownership mindset, rapid learning, bias for action, and competitive drive. Our ideal candidates are resilient, flexible, comfortable with ambiguity, and data-driven. We are seeking leaders who thrive in dynamic, high-stakes environments and are energized by the challenge of building something remarkable.

As part of the Pret US team, you will work directly with seasoned leaders who understand turnarounds, scaling operations, and delivering results. If you are driven to exceed ambitious goals, make bold decisions, and build a brand that matters, this is where you belong.

Join us in writing the next chapter of Pret in America.

The Role

As a General Manager at Pret, you are the hero of the shop. You oversee all aspects of shop operations from staffing and scheduling to inventory management, ensuring the business runs efficiently, profitably, and with heart. You are responsible for driving sales and profitability while creating a positive, inclusive, and high-energy environment where both guests and team members thrive.

Our Managers are our in-shop Heroes. They protect the things that make Pret by keeping standards high, spirits high, and guests happy. When the shop gets busy, you lead from the front, whether that means rolling up your sleeves at the coffee machine (with training, of course) or diving into the P&L to improve margins.

Key Responsibilities

Own Full Shop Performance

• Take full accountability for shop-level P&L performance, including sales growth, labor productivity, food cost, and waste control
• Drive strong transaction growth and operational efficiency
• Analyze performance trends and take decisive action to improve results
• Operate with urgency to close performance gaps and deliver against targets

Build and Develop High-Performing Teams

• Recruit, hire, and develop Assistant General Managers, Managers in Training, and hourly team members
• Create a culture of accountability, warmth, and high performance
• Conduct structured performance conversations and talent reviews
• Identify and develop future leaders to build a strong internal bench

Deliver Exceptional Guest Experience

• Model Pret’s standards of hospitality on the shop floor
• Create a consistently warm, fast, and personal guest experience
• Coach in real time to improve service behaviors and guest engagement
• Act quickly to resolve guest concerns and protect the brand

Operational Excellence and Compliance

• Ensure strict adherence to Pret’s recipes, food preparation standards, and product specifications
• Maintain high-quality, fresh food production throughout the day, minimizing waste while protecting availability
• Lead daily and weekly sales forecasting to accurately plan food production and labor
• Use historical data, sales trends, and upcoming promotions to optimize production levels
• Monitor waste and variance reporting, taking corrective action to improve forecasting accuracy
• Ensure full compliance with company policies, food safety, and health & safety regulations
• Maintain exceptional cleanliness and operational standards

Qualifications

Required Experience

• 5+ years of management experience or equivalent leadership experience in restaurant, retail, or hospitality environments
• Proven P&L ownership and financial accountability
• Experience developing and promoting internal talent
• Demonstrated ability to lead high-volume, fast-paced operations
• Ability to stand and walk for extended periods; lift, carry, push, pull, or move objects up to 50 pounds; bend, reach overhead, squat, kneel, and go up and down stairs as needed; safely maneuver through tight or compact spaces; operate restaurant equipment and handle tools such as tongs, pots, and pans with dexterity; work in environments ranging from hot to cold, including near open flames and occasional outdoor conditions; maintain close, distance, and peripheral vision; communicate continuously with team members; and work in a constant state of alertness while maintaining safe operations

Education

• Bachelor's degree Preferred

Salary Range

• The pay range for this role is $70,000 - $85,000. Compensation packages are based on several factors that are unique to each candidate, including but not limited to skill set, depth of experience, certifications, and the specific work location of New York, New York, United States. In addition, you will be eligible for a discretionary bonus if you are an active employee as of fiscal year-end.

Our client is a prestigious NYC Based Hedge Fund specializing in Credit. We're at search looking for that right team mate that will work with internal stake holders across Portfolio Management, Trading, Risk, Legal, Ops, Compliance, A&F. This hire will establish & strengthen relationships with counterparty partners and outside vendors.

On a day-to-day basis you will:

• Partner with portfolio management and trading on daily P&L production and validation, including position-level attribution, realized/unrealized performance, and valuation issue escalation
• Support the build-out of scalable operational infrastructure aligned with platform growth
• Coordinate with internal teams, counterparties, and third-party providers to manage the full lifecycle of private debt, structured credit, and fixed income transactions
• Oversee daily, monthly, and quarterly valuations and reconciliations
• Support cash management and treasury activities, including liquidity and collateral oversight
• Prepare portfolio- and manager-level reporting; analyze holdings, performance, leverage, and risk
• Maintain operational procedures and controls to ensure accuracy, consistency, and compliance

Requirements

• Bachelor’s degree in Finance, Accounting, Economics, or related field – CFA ideal
• Middle Office Hedge Fund experience with an emphasis on liquid credit & systematic strategies managing trade lifecycles & bookings, reconciliations, distributions, and all matters related to portfolio
• Experience working with portfolio reporting, liquidity management, risk oversight and operational controls
• Strong communications & problem solving skills
• High attention to detail with a control-oriented mindset
• Ability to balance investment judgment with operational rigor
• Comfort operating in a fast-paced, growing platform

Are you skilled in performance marketing and looking to join a fun, friendly and driven team at a leading global content agency? If the answer to all the above is yes, you might just be our new Performance Marketing Specialist!

N365 Group is going through a global expansion and growing rapidly. That’s why we’re looking for talented people to join our small but mighty US team and help write the next successful chapter of our story.

The Performance Marketing Specialist will be based in New York and work on a hybrid schedule.

Who are we looking for?

Someone with experience in content creation, media buying/optimization and client communication. Where many agencies silo these tasks, we combine them to the benefit of our employees and our clients. You will work on our native advertising campaigns designed to drive conversions, like purchases or sign-ups, using data-driven optimization of content. You will create content in the form of articles, ads and videos - the more creative you are the better! - and manage, measure and optimize these campaigns on platforms like Meta, Snap, Reddit and TikTok. We'll also be asking you to work closely with data in our business manager accounts and to analyze and communicate data enthusiastically and professionally to internal and external stakeholders. Being metric-obsessed is a definite pro! It's essential that you take on a lot of responsibility – in return, you'll have ample space to drive your own ideas forward.

Haven’t heard of N365 Group? Here’s what you need to know:

Simply put, N365 Group is a leading global content agency focused on generating measurable results for our clients by providing the most effective advertising solutions on the market. With offices in 5 countries (Stockholm, London, Copenhagen, Oslo, and New York) and clients all over the world, you’ll be working at an innovative, fast-paced company with smart people that are passionate about their work.

We work with clients who value direct performance, like Bally's, Native Path, Visit Valencia, Be the Match, Fridays, Bet 99, , Sleep Cycle and Weight Watchers.

What will your day-to-today look like?

Work with small- and large-scale customers across different industries. Create diverse engaging content with focus on campaign KPIs. Work continuously in our business manager accounts with real-time optimization to achieve campaign goals. Develop new strategies and ideas to creatively optimize campaigns. Report data and insights to clients on a weekly – or sometimes – daily basis. Share results and insights with the team. Support client relationships together with Account Managers. Collaborate closely with fellow Performance Marketing Specialists and Account Managers on new business proposals.

What you bring to the table…

You’re a team player. Working well as part of a team and helping others are crucial components of our success. Comfortable writing and creating content in a fast-paced environment with tight deadlines. Humble and not afraid to reconsider the status quo to help develop our business. Like and understand social media, especially Meta. Being able to spin creative ideas quickly is an asset. A self-starter with a strong sense of responsibility. You should also be prepared to go the extra mile when it's necessary – we work in a constantly evolving industry, so sometimes this is essential! Ability to communicate clearly and with enthusiasm towards the sales team and our clients - this is not a back office role!

Why do you want to work with us?

N365 Group is built on collaboration and support. Our flat structure means everyone can share ideas and contribute, and we work together to help the company and each other grow. We value curiosity, initiative, and a strong work ethic, and provide opportunities for personal and professional development. With offices around the world, team members collaborate globally and can take part in travel and experiences that broaden their experience.

Job Type

Full-time, Contract

Benefits:

401(k)

Health insurance

Dental and Vision Insurance

Flexible spending account

Paid Time off

Parental Leave

Commuter Benefits

What we expect

We do not expect you to be anyone but yourself, but there are certain skills that we think will help you keep our clients happy. Your ability to handle responsibilities and stress, in addition to the way you operate in an ad-hoc environment, will contribute to your success here. We are looking for candidates who are driven by the need to be the best and who are willing to work hard to achieve it.

THE FOLLOWING WILL BE TO YOUR ADVANTAGE

Marketing and Advertising Experience: 5 Years (Preferred)

Paid Social Media Marketing: 3 Years (Preferred)

Content Creation: 3 years (Preferred)

We are seeking a high-caliber Vice President or Senior Vice President to join a leading global alternative asset manager as a Product Specialist. This is a pivotal, client-facing role within the Investment Specialist team, focused on driving fundraising and business development for a premier Infrastructure, Renewable Power, and Energy Transition platform.

As an expert on the firm’s flagship and specialized fund offerings, you will serve as the bridge between the investment desks and the global investor community. This role offers significant exposure to institutional investors, consultants, and private wealth channels across the Americas, EMEA, and APAC.

Key Responsibilities

• Subject Matter Expertise: Act as the primary technical resource for Infrastructure and Transition strategies. Attend internal investment and asset management meetings to translate complex deal flows into compelling narratives for the market.
• Global Fundraising: Lead and participate in global roadshows, investor conferences, and bespoke prospect meetings. You will be a key face of the firm, requiring frequent international travel.
• Strategy & Product Launches: Partner with senior leadership to design and execute fundraising strategies for new product launches, ensuring momentum and high-quality market positioning.
• Investor Relations & Messaging: Collaborate with Relationship Managers (CRMs) to refine product messaging, ensuring it resonates with diverse investor profiles and evolving market conditions.
• Content Partnership: Work closely with Marketing and Fundraise Management teams to create high-impact investor materials, including technical presentations, white papers, and market commentaries.
• Strategic Growth: Support the build-out of new distribution capabilities, researching new markets, investor types, and innovative product structures.

The Ideal Candidate

• Experience: 7+ years of professional experience within Real Assets. Backgrounds in Investing, Asset Management, Investment Banking, or Investor Relations are highly preferred.
• Communication Mastery: Exceptional ability to distill technical, complex investment concepts into clear, persuasive communications for a sophisticated client base.
• Relationship Focus: Proven track record of building and maintaining long-term trust with institutional or private wealth investors.
• Commercial Acumen: A self-starter who proactively identifies market opportunities and possesses the "follow-up" discipline required for long-lead fundraising cycles.
• Collaborative Mindset: Ability to navigate a high-performance, matrixed environment and work seamlessly across investment, marketing, and legal teams.

Job Title: Director, Business Development & Key Account Management

Job Location: Jamaica, New York

We have an outstanding career opportunity for a Director, Business Development & Key Account Management in the Life Sciences Sector. The role executes DGF’s global and regional sector strategy on a country level (as aligned with global sector structure). This position manages relationships with our largest customers (as the customer point of contact on a country level); it wins, retains and develops Strategic Customers; and it plans and manages accounts.

Responsibilities:

• Manages relationship of a defined number of large and customers and prospects in a particular sector (serves as primary contact for the customer.
• Seeks and prospects for new large customer targets to win new customers
• Ensures that activities are aligned with global/regional sector strategy
• Delivers the regional and/or country customer budget by maintaining a healthy pipeline, good contractual performance and proactive thinking
• Works on regional customer initiatives and implements global customer business plan
• Collects relevant customer information for the RFI/RFP/RFQ and prepares documents for customer implementation in order to ensure proper operational handover and implementation to meet customer expectations (SLA's & SOP's)

Skills and Qualifications:

• BS/BA in related discipline and 8-11 years of experience in related field or MS/MA and generally 5-7 years of experience in related field.
• 3-5 years logistics industry experience and experience in selling in competitive markets
• Good communication and presentation skills
• High degree of self-confidence, initiative and commitment
• PC literate, excellent organizational, communication incl. telephone and writing skills

Pay Range: $120,093.75 - $160,125.00+ (Based on Experience)

Benefits (All Non-Union Employees)

* Compensation: Competitive base salary plus role dependent performance-based incentives.

* 401(k) Match: $1-for-$1 match up to 4% quarterly + 2% annual base contribution.

* Stock Purchase Plan: Ability to purchase Deutsche Post AG shares at a discounted rate.

* Medical: Comprehensive plans covering preventive care, inpatient/outpatient services, and prescriptions.

* Vision: Optional coverage for exams, frames, and contacts.

* Dental: Optional coverage for preventive, basic, and major services.

* Paid Time Off: 7 major holidays, 8 floating holidays, and accrued vacation/sick days.

Equal Opportunity Employer

DHL Global Forwarding is committed to equal employment opportunities, evaluating all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other legally protected characteristics.

Work Authorization

Applicants must be legally authorized to work in the United States. Visa sponsorship is not available for this role.

Katten is a full-service law firm with nearly 650 attorneys in locations across the United States and in London and Shanghai. Clients seeking sophisticated, high-value legal services turn to Katten for counsel locally, nationally and internationally. The firm’s core areas of practice include corporate, financial markets and funds, insolvency and restructuring, intellectual property, litigation, real estate, structured finance and securitization, transactional tax planning, private credit and private wealth. Katten represents public and private companies in numerous industries, as well as a number of government and nonprofit organizations and individuals.

Awards and Rankings Specialist

The Awards & Rankings Specialist leads the firm’s strategy for awards, surveys, and league table submissions (including Chambers and Legal 500), ensuring all recognition initiatives align with the firm’s strategic goals and brand visibility.

This role partners with attorneys, Marketing and Business Development, and PR teams to draft, review, and submit award entries, manage timelines, coordinate researcher interviews, and maintain comprehensive tracking systems for directories, surveys, and league tables. The position also develops templates, best practices, and reference materials, researches new recognition opportunities, and updates profiles and submissions.

The ideal candidate is highly organized, detail-oriented, and able to manage multiple deadlines in a fast-paced environment. Strong communication, project management, and interpersonal skills are essential, along with sound judgment, discretion, and a proactive, results-driven approach. Experience with legal directories, awards, and external agency management is strongly preferred. This role works independently and collaboratively but has no direct supervisory responsibilities.

Katten offers a hybrid work model, allowing the flexibility to work both on-site and remotely on a regular basis (KattenFlex).

Essential Duties and Responsibilities include, but may not be limited to, the following. Other duties may be requested and/or assigned. Essential functions are primary job duties that an individual must be able to perform successfully with or without a reasonable accommodation. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Lead the strategy for the firm’s awards, surveys, and league table submissions and nominations. Advise attorneys and marketing professionals on recognition and survey strategy, and coordinate with Marketing and Business Development Managers on major legal directory submissions and league table reporting.
• Draft award entries and review and edit submissions to ensure accuracy, clarity, and strategic alignment.
• Oversee submission timelines to ensure the timely completion of all materials and references. Manage each submission from initial planning through release, maintaining a comprehensive editorial calendar and tracking system for league tables, directories, surveys, and awards.
• Coordinate interview requests from directory researchers, including scheduling and preparing background materials for attorneys.
• Partner with the PR and Communications team to develop internal and external communications announcing rankings and awards, reinforcing the firm’s brand visibility.
• Develop and maintain reference lists, work highlights, submission templates, and best practices to support efficient and consistent processes.
• Research and evaluate new directory and award opportunities to expand the firm’s recognition strategy.
• Update league tables, surveys, and directory profiles as new firm developments arise, including attorney hires, press releases, practice updates, and other notable news.
• Collaborate with Marketing and Business Development Managers to draft, finalize, and maintain directory and league table practice profiles, and create best practices aligned with the awards and rankings strategy.
• Preparing regular reports on awards and rankings results.

Knowledge, Skills and Abilities

• Bachelor’s degree in Marketing, Communications or other related field with a minimum of 5 years relevant experience in business development or marketing in a law firm, professional services firm or other similar organization. Prior experience working at a large law firm and strong knowledge of legal directories is strongly preferred.
• Exceptional organizational, research, and project management skills, with the ability to prioritize and manage multiple deadlines in a fast-paced environment.
• Strong written and verbal communication skills, including advanced copywriting and copyediting proficiency. Demonstrates excellent interpersonal skills and professionalism when working with attorneys, clients, media, publishers, and external vendors.
• Highly detail-oriented, with proven ability to gather, organize, and synthesize information from a variety of sources.
• Exercises sound judgment, strong problem-solving abilities, and critical thinking, while maintaining the highest level of discretion with confidential and sensitive information.
• Dependable and collaborative team player who works effectively with others while also demonstrating initiative, independent decision-making, and a proactive, results-driven mindset.
• Committed to delivering exceptional client service.
• Experience managing external agencies is preferred but not required.
• Flexible and adaptable, with the ability to work extended hours and communicate outside standard business hours as needed to meet critical deadlines.
• Strong computer and technological skills including proficiency in Microsoft Office (Word, Excel, etc.).

In our New York office, the annualized salary range for this position is $95,000 to $115,000. Actual pay will be adjusted based on experience and other job-related factors permitted by law.

We offer an outstanding benefit package which includes: medical/dental/vision, 401k with employer contribution, parental leave, transportation fringe benefit program, back-up care option, generous paid time off policy and long-term and short-term disability policies.

Katten Muchin Rosenman LLP in an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

This is a high-visibility leadership opportunity for a service-driven professional passionate about people, operations, and client experience. As Reception Services Manager, you’ll set the standard for hospitality excellence while leading a front-of-house team in a premier corporate environment.

The Reception Services Manager is a client-facing leadership role responsible for delivering a five-star guest experience across reception, meeting services, and event operations. This individual oversees a team of corporate receptionists, ensuring service excellence, seamless daily operations, and a consistently polished, welcoming environment.

Reporting to theClient Relations Director (CRD) in New York, the Manager serves as the day-to-day ambassador of the client’s workplace experience, fostering relationships, managing performance, and driving continuous improvement.

Key Responsibilities

Client Experience & Relationship Management

• Serve as the primary liaison between Opensity Solutions and the client, ensuring alignment with brand standards and workplace culture.
• Maintain strong relationships through proactive communication, responsiveness, and an unwavering commitment to hospitality excellence.
• Monitor client and guest satisfaction, resolve issues promptly, and identify opportunities to elevate the experience.
• Partner with the CRD on regular business reviews and collaborate with fellow managers to share best practices.

Operational Leadership

• Oversee all front-of-house operations including reception, meeting coordination, guest services, and hospitality support.
• Ensure daily readiness of all spaces: reception, lobbies, conference areas, and lounges. Maintaining a “tour-ready” standard at all times.
• Implement and refine operational workflows, SOPs, and training programs to support consistency and quality.
• Track and report on service-level performance(SLAs, KPIs) and lead operational audits to ensure excellence.
• Leverage technology and innovation to streamline processes and enhance the client experience.

Team Leadership & Development

• Lead, mentor, and inspire a team of corporate receptionists to deliver genuine, anticipatory service.
• Provide regular coaching, feedback, and recognition to promote professional growth and engagement.
• Manage staffing, scheduling, and professional presentation standards.
• Partner with the CRD and People Solutions team on performance management, employee relations, and training initiatives.
• Foster a positive, inclusive, and service-driven culture where every team member feels empowered to create memorable experiences.

Qualifications

• 5+ years of leadership experience, managing large teams of receptionists or concierges, in a corporate or high-end hospitality setting.
• Proven ability to manage and inspire teams delivering five-star service in fast-paced, client-facing settings.
• Strong client relationship management skills with a track record of delivering measurable service excellence.
• Highly organized with the ability to manage multiple priorities and maintain composure under pressure.
• Exceptional communication, presentation, and interpersonal skills.
• Skilled in Microsoft Office Suite; familiarity with hospitality management systems a plus.
• Professional, polished, and hospitality-minded demeanor at all times.
• Commitment to confidentiality, discretion, and operational integrity.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, or any other characteristic protected by law.

Internal candidates only: The compensation outlined is applicable for candidates who fully meet the qualifications of the role based on their education and experience. If Opensity Solutions selects an internal candidate who does not meet all requirements, the position title, structure, and compensation may be adjusted accordingly.

An established events and experiences firm known for delivering high-impact executive programs is seeking an Events Manager to join the team and support the execution of curated VIP gatherings.

Who You Are

• You have 4+ years of professional experience managing corporate events, executive gatherings, or VIP hospitality programs
• You have a bachelor’s degree in hospitality, business, or related discipline, or equivalent experience
• Proven ability to negotiate and manage venue and vendor agreements, including pricing, service scope, and contract terms
• Familiarity with hotel groups, restaurant operators, and distinctive event spaces used for corporate programming
• Strong project management capability with experience coordinating multiple events, timelines, and vendors simultaneously
• Able to support events in evenings and travel as needed occasionally to support events outside of NYC

What You’ll Do

• Own end-to-end planning for executive dinner programs, coordinating venue selection, vendor engagement, and production logistics
• Structure event delivery plans including environment setup, catering approach, technical requirements, and guest experience considerations
• Lead negotiations and contract management with venues and external partners while tracking financial commitments against program budgets
• Coordinate vendors across food service, production support, décor, transportation, and specialty services
• Maintain planning documentation and operational resources that guide event setup, staffing, and delivery
• Manage event materials and supply logistics, including inventory oversight, packing coordination, and shipment scheduling
• Provide on-site operational leadership during event setup and execution

What Success Looks Like

• Executive events are delivered smoothly with coordinated venues, vendors, and operational logistics
• Budgets remain controlled through consistent tracking of vendor commitments, deposits, and final expenses
• Operational documentation enables efficient execution and clear coordination among vendors and event staff
• Event environments support high-quality guest experiences through thoughtful planning and organized delivery

Salary Range: $85,000 – 100,000 annually, based on experience

Location: New York, NY – Hybrid

Gainor is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Gainor are based on business needs, job requirements and individual qualifications, without regard to race, color, religion, creed, sex, sexual orientation, gender (including gender identity and expression), age, national origin, immigration status, marital or familial status, citizenship status, ancestry, physical or mental disability, genetic information, reproductive health decision making, veteran or military status, or any other characteristic or status protected under applicable federal, state, or local law.

About TraxNYC

TraxNYC is one of New York City’s leading custom jewelry houses, serving global clientele with premium gold, diamond, and luxury timepiece designs. Our brand thrives on precision, creativity, and execution at the highest level — and we’re now seeking a driven, versatile professional to help us elevate our customer experience and internal operations.

The Role

We’re hiring a Customer Service & Operations Specialist — someone who does far more than just answer phones. You’ll act as the bridge between our clients, sales team, and production departments, ensuring every customer interaction reflects the excellence our brand is known for.

This role is ideal for someone who is:

• Career-focused, not clock-focused.
• Solution-oriented, not excuse-oriented.
• Comfortable in a fast-moving luxury environment, directly supporting management and improving systems daily.

You’ll be trained directly by senior leadership and play a hands-on role in optimizing communication, tracking orders, managing escalations, and ensuring smooth coordination across departments.

Key Responsibilities

• Handle all client communications (calls, emails, reviews) with precision, calm, and clarity.
• Support high-end sales clients with order updates, logistics, and after-sales service.
• Collaborate directly with the Sales Manager and team leads to strengthen processes.
• Track and follow up on production and repair timelines with accuracy and urgency.
• Identify recurring client issues and propose operational improvements.
• Assist with CRM management, documentation, and cross-department coordination.
• Contribute ideas and help build better systems — not just follow them.

What We’re Looking For

• 1+ years of jewelry or luxury industry experience (required for top consideration).
• Strong communication and written skills, with a professional, composed presence.
• Highly organized and adaptable — able to pivot quickly and manage multiple tasks.
• Team player mindset with the humility to learn and the confidence to lead when needed.
• Tech literate — able to learn CRM systems, Google Workspace, and .
• Authorized to work in the U.S.

Compensation & Growth

• $20–$25/hr depending on experience and contribution.
• Paid Time Off + Employee Jewelry Discounts + Bonus for Good Reviews.
• Real growth opportunities into Sales Operations, Executive Assistant, or Customer Experience Management roles.
• Direct mentorship from company leadership and exposure to the business end of luxury jewelry.

This Role Is Not For You If:

• You’re looking to “just answer calls.”
• You avoid accountability or shy away from fast-paced environments.
• You prefer routine over growth.

Apply If You:

• Take pride in your communication, presentation, and follow-through.
• Want to build a career in the jewelry or luxury service industry.
• Thrive on structure, leadership, and being part of a winning team.

TraxNYC

New York, NY 10036

Job Type: Full-time

Pay: $20.00 - $25.00 per hour

Expected hours: 40 per week

Benefits:

• Paid time off

Ability to Commute:

• New York, NY 10036 (Required)

Work Location: In person