Engineering Structures Jobs in Ca

About the Role

The Senior Manager, Technical Design, leads the end-to-end technical development of denim and non-denim apparel, ensuring products meet the highest standards of fit, quality, aesthetics, and manufacturability. This role partners closely with Design, Product Management, and Sourcing to deliver commercially viable products at scale, on time, and within margin targets. The position spans fit strategy, technical execution, factory collaboration, and team leadership across the full go-to-market cycle.

You’ll Make a Differency By

• Building and curating a best-in-class fit portfolio, researching competitive landscapes, pioneering new construction techniques, and championing product excellence
• Creating and overseeing product specifications and detailed technical sketches to ensure precision-engineered execution from prototype through production
• Owning the commercialization process, monitoring factory utilization of blocks, and ensuring fit and construction consistency across global vendor partners
• Leading fit sessions and clearly communicating fit corrections and pattern updates from prototype to production
• Partnering and influencing cross-functional partners to align with the fit intent and product vision
• Driving continuous improvement in product fit, quality, and process to elevate efficiency and consumer satisfaction
• Mentoring direct reports and strengthening technical skills, process rigor, and career growth
• Fostering open communication and a collaborative team environment across all stakeholders
• Contributing to additional initiatives needed to advance team and business goals
• Assisting with other responsibilities based on business needs

About You

• 15+ years of experience in technical design and product development for denim and non-denim adult bottoms, with deep expertise in fit, patternmaking, and body-to-garment relationships
• Proficient in apparel manufacturing processes and the full product development lifecycle
• Highly effective problem-solver who can manage complexity and multiple priorities with confidence
• Proven driver of innovation and continuous improvement
• Self-directed and thrives in a fast-paced, results-driven environment
• Excellent collaboration and influencing skills with a track record of building trusted cross-functional partnerships
• Agile and adaptable, with the ability to prioritize, work independently, and manage change effectively
• Exceptional written and verbal communication skills
• Detail-oriented with strong accuracy and follow-through
• Demonstrated people leader with experience attracting, developing, and retaining top technical talent
• Proficient in Adobe Illustrator and Microsoft Office (Word, Excel); experience with PLM and patternmaking systems (e.g., Accumark) is a plus
• BA or BS preferred

About Ariat

Ariat is an innovative, outdoor global brand with roots in equestrian performance. We develop high-quality footwear and apparel for people who ride, work, and play outdoors, and care about performance, quality, comfort, and style.

The salary range for this position is $132,000 - $141,000 per year.

The salary is determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data for geographic locations. Ariat in good faith believes that this posted compensation range is accurate for this role at this location at the time of this posting. This range may be modified in the future.

Ariat’s holistic benefits package for full-time team members includes (but is not limited to):

• Medical, dental, vision, and life insurance options
• Expanded wellness and mental health benefits
• Paid time off (PTO), paid holidays, and paid volunteer days
• 401(k) with company match
• Bonus incentive plans
• Team member discount on Ariat merchandise

Note: Availability of benefits may be subject to location & employment type and may have certain eligibility requirements. Ariat reserves the right to alter these benefits in whole or in part at any time without advance notice.

Ariat will consider qualified applicants, including those with criminal histories, in a manner consistent with state and local laws. Ariat is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics or any other basis protected under federal, state, or local law. Ariat is committed to providing reasonable accommodations to candidates with disabilities. If you need an accommodation during the application process, email

Please see our Employment Candidate Privacy Policy at to learn more about how we collect, use, retain and disclose Personal Information.

Please note that Ariat does not accept unsolicited resumes from recruiters or employment agencies. In the absence of a signed Agreement, Ariat will not consider or agree to payment of any referral compensation or recruiter/agency placement fee. In the event a recruiter or agency submits a resume or candidate without a previously signed Agreement, Ariat explicitly reserves the right to pursue and hire those candidate(s) without any financial obligation to the recruiter or agency. Any unsolicited resumes, including those submitted directly to hiring managers, are deemed to be the property of Ariat.

• Seeking an experienced Associate Principal to lead and design scalable technical architectures with expertise in Architecture Patterns SOA and Microservices
• Design and develop comprehensive architectural diagrams to guide system development and integration Apply advanced Architecture Patterns and Styles to create scalable reliable and maintainable solutions.
• Lead the design and implementation of SOA and Microservicesbased architectures to support business agility
• Collaborate with cross-functional teams to align technical architectures with business goals and requirements
• Evaluate emerging technologies and recommend architectural improvements to enhance system performance and scalability
• Ensure adherence to architectural standards and best practices across projects.
• Mentor and guide technical teams on architecture principles and design methodologies

Roles and Responsibilities

• Drive the architectural strategy and vision for complex enterprise solutions within the Technical Architecture family
• Develop and maintain architectural frameworks and governance to ensure consistency across projects
• Conduct architectural reviews and provide expert guidance to development teams
• Facilitate communication between stakeholders, including business development and operations teams. Identify risks and propose mitigation strategies related to architectural decisions
• Lead innovation initiatives by exploring new architectural styles and patterns
• Provide leadership in troubleshooting and resolving complex architectural issues
• Support the professional growth of team members through coaching and knowledge sharing

Mandatory Skills :

• Architecture Patterns and Styles
• Microservices Architecture
• Architectural diagrams
• SOA and Microservices-Based Architecture
• Software Engineering and Design Architecture
• CI/CD Architecture
• Service-Oriented Architecture
• Architectural Patterns

This role will be responsible for developing clear, comprehensive Standard Operating Procedures (SOPs) that guide research participants on how to properly use prototype devices during user research studies. The ideal candidate brings hands on user research experience, has worked directly with participants and hardware prototypes, and is comfortable translating complex device interactions into participant friendly documentation.

Key Responsibilities

• Develop and write comprehensive SOPs (Standard Operating Procedures) that clearly outline how participants should interact with consumer electronic prototype devices during user research studies

• Partner closely with Study Managers and Research Assistants to ensure SOPs are accurate, thorough, and aligned with study protocols

• Translate technical or complex device workflows into clear, easy to follow participant instructions

• Ensure SOPs support consistent, safe, and effective participant interactions with prototype devices

• Iterate on SOP documentation based on study needs, feedback, and changes to prototype functionality

• Support operational consistency across studies by maintaining high documentation standards

MH

• Prior experience in user research, UX research, or research moderation, working directly with study participants

• Hands on experience supporting studies involving prototype devices or consumer electronics

• Proven experience creating SOPs or participant-facing documentation for user research studies

• Strong collaboration skills and experience working cross functionally with research teams

• Excellent written communication skills with the ability to simplify complex processes

+

Education: B.S./B.A. or M.S./M.A. in Engineering, Physics, Computer Science, Human Factors, Psychology, or related STEM fields

$35/hr to $40/hr.

Exact compensation may vary based on several factors, including skills, experience, and education.

Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.

My client is used to complete exciting projects for the world’s most notable brands—including Chanel, Apple, Cartier and many more. When you join this firm, you join one of the most well-respected commercial construction management firms in the nation.

As part of their growth plans, they are looking for a Project Manager who will be responsible for all phases of the project, from pre-construction to final close out, ensuring that the project is delivered on time and on budget.

With internal training and necessary support and resources, you will act on your own initiative to manage and complete project planning, scheduling, budgeting and implementation while meeting and exceeding clients' expectations.

Qualifications / Requirements

• Minimum 5 years of project management experience with a general contractor independently managing diverse projects.
• 4+ years' experience in high-end restaurant construction (Ground-up/TI/remodels) is highly preferred.
• Proven experience managing & estimating multiple projects and project teams
• Strong computer skills MS Project, Blue beam, Plangrid, Raken, MS Office software
• Bachelor's Degree - construction management, architecture, engineering or related field.

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.

About Volta Foundation

Join us at Volta Foundation, a pioneering nonprofit organization at the forefront of the global battery and energy storage ecosystem. With a vibrant network of 75,000 professionals, we are a nexus for thought leadership, collaboration, and growth in the industry. Through our diverse array of open-access events, publications, industry reports, and collaboration platforms, we offer an unparalleled stage for stakeholders to unite, communicate, collaborate, and shape the future of our industry.

The Role

The Director, Education & Workforce will lead the design, development, and execution of workforce education and training initiatives at Volta Foundation.

This role has a strong focus on curriculum and training program development and strategic partnerships across industry, academia, and government. The Director will drive workforce readiness by building scalable education programs, managing multi-stakeholder initiatives, and aligning objectives and outcomes with evolving industry needs.

This role is a full-time, remote contract position with an initial two-year agreement, with the possibility of extension based on performance, funding, and organizational needs.

Key Responsibilities

Education & Training Program Leadership

• Lead the development of workforce training programs and curricula for professionals across the energy storage value chain.
• Design scalable learning pathways, including workshops, short courses, certifications, and professional training programs.
• Ensure all training and curriculum offerings align with current and emerging industry standards, technologies, and workforce needs.

Industry-Government-Academia Partnership Growth

• Collaborate with industry leaders, educational institutions, workforce organizations, and government agencies to develop workforce initiatives.
• Support and expand apprenticeship, internship, and experiential learning programs that connect education to employment.
• Liaison with institutions and form strong partnerships across industry, government and academia, with key oversight into Volta Foundation academia partnerships.
• Act as a convener across stakeholders to align workforce supply with industry demand.

Educational Resource Center Management

• Oversee the operations and strategic growth of an educational resource center focused on energy storage technologies, workforce development, and training
• Create accessible and effective mediums to aggregate learning resources
• Manage partnerships with educational institutions, training providers, and workforce organizations to expand and enhance offerings.

Curriculum Development & Credentialing

• Lead the creation and continuous improvement of curriculum, training materials, and instructional content.
• Partner with subject matter experts to ensure technical accuracy and relevance.
• Develop and oversee credentialing, certification, or badge programs related to battery technologies and workforce skills.

Program Management

• Serve as the primary owner of multiple concurrent education and workforce initiatives, managing scope, timelines, budgets, deliverables, and outcomes.
• Develop program frameworks, metrics, and reporting to track impact, participation, and workforce outcomes.
• Coordinate cross-functional teams and external partners to deliver programs on time and at high quality.

Funding & Grant Support

• Identify workforce funding opportunities, including public and private grants.
• Support or lead grant writing, proposal development, and reporting in collaboration with partners.
• Ensure funded programs meet grant requirements and deliver stated outcomes

Qualifications

• Bachelor’s or Master’s degree in Education, Business, Engineering, or a related field.
• 10+ years of experience in workforce development, curriculum design, or education program management.
• Demonstrated experience managing complex, multi-stakeholder programs
• Experience in the energy, battery, or advanced manufacturing sectors is required
• Strong leadership, project management, and stakeholder engagement skills.
• Excellent communication and strategic planning abilities.

Preferred Qualifications

• Experience managing education or workforce training portfolios at scale.
• Experience in manufacturing operations, in particular battery and energy storage.
• Grant writing experience and familiarity with workforce funding opportunities (public or private).
• Knowledge of emerging trends in battery technology, energy storage, or clean energy workforce needs.

Compensation

We offer competitive salary and on-target earnings package commensurate with the candidate’s job-related knowledge, skills, experience, and location.

• $110,000 - $140,000 USD per year depending on qualifications and experience
• This role is a full-time remote contract position with an initial two-year agreement
• Unlimited PTO: We emphasize the importance of work-life balance. We offer unlimited paid time off, allowing our staff to take the time they need to recharge and rejuvenate.

Overview:

Our client, a Medical Center facility under the aegis of a California Public Ivy university and one of largest health delivery systems in California, seeks an accomplished Senior Executive Assistant & Office Manager.

*** Candidate must be authorized to work in USA without requiring sponsorship ***

**************************************************************

*** Location: Los Angeles, CA 90024

*** Duration: 30-week contract with the possibility of extensions

Notes:

• Onsite role.
• Work hours: 8:00 AM – 5:00 PM Pacific Time.

Description:

• The Executive Assistant & Office Manager is a highly organized, proactive, and detail-oriented professional supporting multiple senior leaders in a healthcare organization’s Marketing Department.
• This dual-role position requires exceptional administrative skills, discretion, and the ability to manage competing priorities in a fast-paced environment.
• The role involves providing high-level executive administrative support while also managing the day-to-day operations of the department’s office environment to ensure efficient and professional operations.
• Provide direct administrative support to multiple senior leaders including calendar management, meeting scheduling, agenda preparation, and minute taking.
• Coordinate travel logistics including transportation, accommodations, itineraries, and expense reporting.
• Draft, edit, and proofread correspondence, presentations, and reports.
• Liaise with internal departments and external partners on behalf of senior leadership.
• Monitor and respond to emails, calls, and information requests in a timely and professional manner.
• Track key project deadlines and follow up on action items.
• Handle confidential information with discretion and professionalism.
• Maintain confidential administrative, financial, legal, and personnel records.
• Support employee engagement initiatives and manage related budgets.
• Serve as an information resource regarding department policies and procedures.
• Schedule and coordinate complex executive meetings involving senior leadership, C-suite executives, and external stakeholders.
• Coordinate large leadership meetings, departmental gatherings, and executive events.
• Provide operational support to leadership and contribute to departmental efficiency.
• Manage day-to-day office operations including ordering supplies, managing inventory, and ensuring equipment functionality.
• Serve as primary point of contact for vendors, facilities management, and IT support.
• Oversee maintenance and troubleshooting of office equipment including computers, printers, and copiers.
• Coordinate parking assignments and visitor parking validations.
• Manage vendor coordination, procurement processes, and service requests.
• Assist with departmental space planning and office resource allocation.
• Organize team meetings, events, and departmental gatherings (virtual and in-person).
• Develop and implement office procedures and operational workflows.
• Oversee office logistics including desk assignments, access coordination, and workspace management.
• Ensure compliance with institutional policies, safety standards, and organizational procedures.
• Manage onboarding logistics for new employees.
• Coordinate office facilities management and operational needs.

Qualifications:

• 7–10 years of experience providing executive-level administrative support.
• Direct executive-level support experience for senior leadership (VP, C-suite, department chair, etc.).
• Experience supporting multiple executives simultaneously with complex calendars, travel coordination, and executive communications.
• Recent experience working in healthcare systems, hospitals, or academic medical centers.
• Demonstrated operational partnership with leadership beyond basic administrative tasks.
• At least 3 years of office or facilities management experience in a mid-to-large organization.
• Experience coordinating executive meetings, leadership events, and large gatherings.
• Proficiency in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint).
• Experience using virtual meeting platforms such as Zoom or Microsoft Teams.
• Ability to maintain strict confidentiality and manage sensitive information.
• Experience with vendor coordination, procurement processes, and supply management.
• Strong problem-solving abilities and operational logistics management.
• Experience coordinating on-site and virtual events.
• Working knowledge of office operations including space planning, IT coordination, and safety protocols.
• Excellent interpersonal skills with the ability to work effectively with executives, physicians, directors, and staff across various levels.
• Strong project coordination and administrative process management skills.

Preferred Qualifications:

• Bachelor’s degree in Business Administration, Communications, or a related field.
• Prior experience working in an academic medical center or large health system.
• Familiarity with project management tools such as Workfront, Asana, or Trello.
• Knowledge of large healthcare organization structures and administrative policies.

****************************************************************

I'd love to talk to you if you think this position is right up your alley, and assure a prompt communication, whichever direction. If you're looking for rewarding employment and a company that puts its employees first, we'd like to work with you.

Satwinder “Sat” Singh

Lead Technical Recruiter

Company Overview:

Amerit Consulting is an extremely fast-growing staffing and consulting firm. Amerit Consulting was founded in 2002 to provide consulting, temporary staffing, direct hire, and payrolling services to Fortune 500 companies nationally, as well as small to mid-sized organizations on a local & regional level. Currently, Amerit has over 2,000 employees in 47 states. We develop and implement solutions that help our clients operate more efficiently, deliver greater customer satisfaction, and see a positive impact on their bottom line. We create value by bringing together the right people to achieve results. Our clients and employees say they choose to work with Amerit because of how we work with them - with service that exceeds their expectations and a personal commitment to their success. Our deep expertise in human capital management has fueled our expansion into direct hire placements, temporary staffing, contract placements, and additional staffing and consulting services that propel our clients’ businesses forward.

Amerit Consulting provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Applicants, with criminal histories, are considered in a manner that is consistent with local, state and federal laws.

Required Skills

·Strong experience with iOS development fundamentals and frameworks

• Proficiency in Swift and Objective-C
• Experience with Xcode and XCTest
• Knowledge of GCD and asynchronous programming

·Strong debugging and problem-solving skills

·Experience minimum 5+ years and maximum 12 years.

Nice to Have

·Experience with XPC or intra-process communication

• Experience using AI tools in the SDLC
• Familiarity with prompt engineering

• 7+ years of experience working in ISO 6/7 cleanrooms or related technical lab environments.
• Knowledge of laser safety, occupational hazards, and lab safety protocols.
• Proficient in Arena, Excel, and Outlook; able to improve and execute lab processes.
• Able to maintain a consistent schedule, including every other week overtime.
  
  

• Manage daily lab operations, ensuring adherence to cleanroom, safety, and laser standards.
• Implement or enhance training programs focused on occupational hazards and lab procedures.
• Oversee and optimize lab workflows, documentation, and process efficiency.
• Support scheduling needs, including one late shift and required overtime every other week.
  
  

• Predictable 9–4 core schedule with structured overtime.
• Opportunity to elevate safety training and lab protocols.
• High impact, hands on role in a steadily growing technical environment.
  
  

Senior Manager, Retail Operations

Culver City, CA

POP MART (09992.HK), founded in 2010, is a leading global company in the trend culture and entertainment industry. Centered around IP, POP MART has built a comprehensive platform for creative incubation and IP operation, empowering global creators while delivering exciting products, services, and immersive entertainment experiences to consumers. POP MART identifies and nurtures emerging artists and designers worldwide, creating popular character IPs through a well-established IP development and operation system. Its portfolio includes iconic IPs such as MOLLY, SKULLPANDA, DIMOO, THE MONSTERS, and Hirono. By launching art toys and derivative products based on these IPs, POP MART continues to lead trends in consumer culture. As of the end of 2024, POP MART operates over 500 physical stores and more than 2,300 Robo Shops across 30+ countries and regions. Through multiple cross-border e-commerce platforms, the company has reached audiences in over 90 countries and regions, bringing joy to young consumers around the world.

Job Overview

The Senior Manager, Operations is a senior leadership role accountable for all retail store and field operations. This role is elevated above the Retail Operations Manager, with direct leadership over multiple Operations team members and ownership of both strategic and tactical initiatives across stores, field leadership, and cross-functional departments.

This leader will manage and mentor a growing operations team, including the Retail Operations Manager, NSO Coordinator, Field NSO Coordinator, Store Communications Coordinator, and future Operations staff as the company scales. In addition to driving operational excellence across the North America, this role will own operational reporting, oversee all data creation for the team, and serve as the Operations representative in front of Executive Leadership.

What You Will Achieve

Strategic Leadership & Team Development

• Lead, coach, and scale the Operations team, setting clear priorities and holding leaders accountable for results.
• Oversee the development of Store Managers and Field Leaders into high-performing operators through structured training, coaching, and leadership development.
• Ensure accountability across all operational leaders through performance management, attendance oversight, and consistent feedback.

Operational Excellence & Store Standards

• Provide oversight of all store Key Performance Indicators (KPIs), ensuring performance metrics are achieved and exceeded.
• Oversee execution of operational standards across store operations, inventory management, stock levels, and visual merchandising.
• Ensure store-level processes align with brand integrity, customer experience, and long-term growth objectives.
• Anticipate and resolve operational challenges at scale, driving consistent execution across all locations.

Policy, Compliance & Efficiency

• Ensure full compliance with corporate policies, labor regulations, and legal requirements across the retail fleet.
• Oversee payroll management, headcount planning, and hiring strategy to align with labor budgets and company profitability goals.
• Ensure operational efficiency through streamlined processes, resource optimization, and ongoing cost controls.

Cross-Functional & Global Alignment

• Act as the primary liaison between field operations and the support center, ensuring transparent and effective communication with Los Angeles and China offices.
• Partner cross-functionally with Real Estate, Construction, HR, L&D, Marketing, Finance, and Visual Merchandising to ensure alignment and successful execution of initiatives.
• Support product launches, brand activations, and marketing campaigns with seamless operational execution across the fleet.

New Store Openings & ROBO Operations

• Oversee NSO planning and execution, from site readiness through Grand Opening, ensuring each store opens with operational excellence.
• Provide leadership oversight for ROBO Shop operations, including performance optimization, staffing strategies, and sales-driving initiatives.

Reporting, Data & Insights

• Owns reporting and data creation for the Operations team, ensuring accuracy, clarity, and relevance for store leaders, field teams, and executives.
• Leverage data to identify opportunities, monitor performance, and guide decision-making at the store, regional, and executive level.
• Work cross-functionally with IT to create data reporting tools and programs that streamline reporting and improve ease of use for all teams.

Executive Leadership Communication

• Supports the creation of presentation content for Executive Leadership updates, ensuring materials are polished, data-driven, and aligned with business strategy.
• Present operational updates to Field, Store, & Leadership teams, providing insights, recommendations, and status updates on departmental progress.

What You Will Need

Education & Experience

• Bachelor’s degree in Business, Operations Management, Retail Management, or related field.
• 3+ years in a senior-level leadership role overseeing managers and/or cross-functional teams, either in a retail headquarters, corporate office, or support center environment.
• Demonstrated success in building and leading high-performing operations teams in a fast-scaling retail environment.

Operational Expertise

• Deep understanding of retail operations, including NSO planning/execution, store operations, payroll management, compliance, and merchandising standards.
• Proven ability to develop scalable SOPs, policies, and best practices across multiple regions.

Analytical & Technical Skills

• Advanced proficiency in Excel, including: Pivot Tables, VLOOKUP/INDEX-MATCH, conditional formatting, data validation, chart/graph creation, and basic macros (preferred).
• Strong ability to turn raw data into actionable insights and strategic recommendations.

Leadership & Communication

• Exceptional ability to lead, coach, and inspire teams at multiple levels.
• Strong executive presence, with the ability to create and deliver compelling presentations to senior leaders.
• Highly collaborative and skilled at cross-functional influence.

Customer & Brand Focus

• Commitment to delivering exceptional customer experiences and protecting POP MART’s brand integrity.
• Balance efficiency, compliance, and customer satisfaction in all decision-making.

What We Offer

• Market-competitive packages: 401k, health insurance, PTO, paid sick leave, and family leave.
• Growth opportunities: On-the-job training, leadership development, and stretch assignments to advance your career.
• Career development: Opportunities to take on larger responsibilities as POP MART’s North America business scales rapidly.

*POP MART is committed to equal pay initiatives and will not ask candidates for their current or past salary.

**As an Equal Opportunity Employer, POP MART does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state or local law.

Seeking an experienced Director of Service Operations to lead and elevate national service performance. This role is responsible for delivering exceptional customer support, optimizing field operations, and ensuring strong alignment between internal teams and an external dealer service network.

Key Responsibilities

• Lead, mentor, and develop the service organization, including technical support, dispatch, warranty, coordination, training, and field service teams.
• Oversee national day-to-day service operations to ensure timely, high-quality customer support and field response.
• Own warranty claim processes, root-cause analysis, and corrective action initiatives to improve product reliability and customer satisfaction.
• Direct parts, dispatch, and service coordination functions to optimize scheduling, resource allocation, and issue resolution.
• Establish and lead service training programs supporting continuous development of customer service and technical personnel.
• Drive operational excellence through KPI development, performance tracking, and implementation of standardized operating procedures.
• Partner closely with engineering, production, and sales teams to translate customer feedback into product and process improvements.
• Strengthen relationships with a nationwide dealer service network, ensuring alignment on performance expectations, training, and service standards.
• Deliver executive-level reporting on service performance, trends, risks, and improvement opportunities.
• Foster a culture of accountability, collaboration, and customer-first execution across the service organization.

Qualifications & Experience

• 5–10 years of leadership experience managing service or technical support organizations within manufacturing, automotive, industrial equipment, or related technical environments.
• Demonstrated success leading cross-functional service teams in fast-paced, customer-driven organizations.
• Strong understanding of field service workflows, warranty management, parts operations, and customer service best practices.
• Proven ability to analyze performance data, establish measurable goals, and drive operational accountability.
• Excellent leadership, communication, and stakeholder influence skills.
• High emotional intelligence with a coaching-oriented leadership style.
• Technical aptitude related to electrical, mechanical, or charging systems strongly preferred.
• Passion for building scalable service organizations and delivering exceptional customer experiences.