Engineering Structures Jobs in Brookpark Oh Flexible

About Keyfactor

Our mission is to build a connected society, rooted in trust, with identity-first security for every machine and human. Keyfactor helps organizations move fast to establish digital trust at scale - and then maintain it. With decades of cybersecurity experience, Keyfactor is trusted by more than 1,500 companiesacross the globe. We are proud to continually earn recognition as a Best Place to Work, and we achieve that through our amazing people who cultivate our culture as we grow. We hope you will trust your future with Keyfactor!

Title: Global Controller

Location: United States; Remote, EST working hours (hybrid if near Cleveland, OH or Atlanta, GA office)

Experience: Director

Job Function: Accounting & Finance

Employment Type: Full-Time

Industry: Computer and Network Security

About the position

The Global Controller is a leader and operator who will report directly to the Chief Accounting Officer (CAO). As the Global Controller for the consolidated company, the position will oversee & influence accounting operations and directly supports the CAO, CFO & other executive/leadership teams. This role is an integral part of our operations as it will oversee daily financial operations including accounting, treasury, and management reporting. The role requires proven industry experience as an accountant, preferably in a senior role, as well as management experience in order to delegate and grow the team. As a strong communicator and skilled financial analyst, the goal is to assist streamlining closing cycles, procurement, payroll, and financial reporting as well as produce thorough financial status reports for senior management to help drive strategy, improve our operational efficiency, and aid in our continued growth.

Applicants must hold U.S (United States) citizen or U.S. permanent resident status.

Job Responsibilities

• 
  
• Direct all aspects of consolidated global financial reporting, ensuring seamless integration of international subsidiaries while maintaining accuracy in financial statements
  
• Accountable for ensuring consistent compliance of corporate accounting principles and procedures in full compliance with US GAAP and coordinate with local accountants on local reporting requirements (e.g. IFRS)
  
• Act as a strategic partner to the CAO and exec team by analyzing financial performance, identifying trends/variances, and providing data-driven assumptions to inform budgeting and forecasting
  
• Lead the relationship with external auditors to ensure the timely and successful completion of annual audits and regulatory filings globally
  
• In partnership with tax department, manage global tax accounting and transfer pricing
  
• Manage and drive efficient monthly and quarterly close cycles by leveraging & evaluating existing tooling as well as support innovation by adopting AI, new advanced tooling, and automation to enhance speed and accuracy
  
• Design, monitor, and enforce an internal control environment to protect global assets and ensure organizational integrity
  
• Maintain organizational readiness for potential M&A and capital market events by maintaining an 'audit-ready' environment and leading the technical purchase accounting / operational integration of new entities
  
• Build and foster a strong team culture as we scale and delegate further functions & specialization as well as provide training, mentorship, feedback, and coaching to the accounting teams and direct reports
  
• Collaborate with cross-functional teams to support business initiatives and drive financial efficiency.
  

Minimum Qualifications, Education, and Skills

• 
  
• 10+ years of experience in senior accounting/finance leadership roles
  
• Bachelor's Degree in Finance, Accounting or Economics (CPA preferred)
  
• Proven track record managing multi-entity consolidations, timely close cycles, audits, transfer pricing, financial controls and international compliance across US GAAP, IFRS, and local GAAPs
  
• Familiarity with Software-as-a-Service (SaaS) or subscription-based revenue recognition and financial reporting
  
• Strong interpersonal skills for managing relationships with execs, auditors, banking partners, and external stakeholders
  
• Ability to manage, coach, and lead teams, ensuring alignment between accounting and the broader business
  
• A significant plus is proficiency with NetSuite, FloQast, and Salesforce and experience leveraging AI tooling for process automation and optimization
  

Travel Requirements
Up to 5% travel required

Compensation

Salary will be commensurate with experience.

Culture, Career Opportunities and Benefits

We build teams that continually strive to get better than the day before. You will be challenged daily and given opportunities to grow personally and professionally. We balance autonomy and structure to create an entrepreneurial environment to spur creativity and new ideas.

Here are just some of the initiatives that make our culture special:

• 
  
• Second Fridays (a company-wide day off on the second Friday of every month minus November and December of 2025 due to the Holiday schedule). Please note that this benefit is subject to change.
  
• Comprehensive benefit coverage globally.
  
• Generous paid parental leave globally.
  
• Competitive time off globally.
  
• Dedicated employee-focused ambassadors via Key Contributors & Culture Committees.
  
• DIVERSE Commitment, a call to action for a more inclusive and diverse future in business, society, and technology.
  
• The Keyfactor Alliance Program to support DEIB efforts.
  
• Wellbeing resources, wellness allowance, mindfulness app free membership, Wellness Wednesdays.
  
• Global Volunteer Day, company non-profit matching, and 3 volunteer days off.
  
• Monthly Talent development and Cross Functional meetings to support professional development.
  
• Regular All Hands meetings - followed by group gatherings.
  

Our Core Values

Our core values are extremely important to how we run our business and what we look for in every team member:

Trust is paramount.

We deliver security software and solutions where trust and openness are of the highest importance for our customers. We are honest and a trusted partner in every aspect of business.

Customers are core.

We strategize, operate, and execute through a customer-centric view. We prioritize the security interests of our customers, and we act as if their data were our own.

Innovation never stops, it only accelerates.

The speed of change is accelerating. We are committed, through investment and focus, to stay ahead of the innovation curve.

We deliver with agility.

We thrive in high-paced and continually changing environments. We navigate through newly added variables, adjust accordingly, while driving towards our strategic goals.

United by respect.

Respect for all is what unites us. We promote diversity, inclusivity, equity, and acting with empathy and openness, both in our business and in our communities.

Teams make "it" happen.

Vision and goals are not individually achievable - they require teamwork. We pride ourselves in operating as a cohesive team, creating promoters and partners, and winning as one.

Keyfactor is a proud equal opportunity employer including but not limited to veterans and individuals with disabilities.

REASONABLE ACCOMMODATION: Applicants with disabilities may contact a member of Keyfactor's People team via and/or telephone at to request and arrange for accommodations at any time.

Keyfactor Privacy Notice

About Keyfactor

Our mission is to build a connected society, rooted in trust, with identity-first security for every machine and human. Keyfactor helps organizations move fast to establish digital trust at scale - and then maintain it. With decades of cybersecurity experience, Keyfactor is trusted by more than 1,500 companiesacross the globe. We are proud to continually earn recognition as a Best Place to Work, and we achieve that through our amazing people who cultivate our culture as we grow. We hope you will trust your future with Keyfactor!

Title: Field & Channel Marketing Manager, West & APAC

Location: United States; Remote or Canada

Experience: Mid-Senior Level

Job Function: Marketing

Employment Type: Full-time

Industry: Computer & Network Security

The Field & Channel Marketing Manager, West/APAC is a key member of the global marketing team, reporting directly to the Manager, Field & Channel Marketing, Americas. You will be a key leader in driving the success of our field and channel marketing efforts. You will collaborate with cross-functional teams to develop and execute targeted and comprehensive marketing plans, build and maintain strong partner relationships, manage events, and drive demand generation and pipeline acceleration. Your role will be crucial in measuring the effectiveness of marketing efforts and ensuring alignment with company goals and partner objectives.

• 
  
• Work closely with Enterprise Sales and Channel Account Managers to deliver programs that contribute to opportunity creation and pipeline acceleration at a rep, team, and regional level.
  
• Work closely with other functions in marketing, e.g., Product Marketing, Brand, and Digital, to bring together exciting content for all campaigns and events.
  
• Strategic Planning: Develop and execute comprehensive field and channel marketing plans that align with company goals and partner objectives.
  
• Partner Relationship Management: Cultivate and maintain strong relationships with key partners to drive joint marketing initiatives and ensure partner enablement.
  
• Campaign Development: Working with the Campaign's team to execute marketing campaigns tailored to channel partners and local field markets.
  
• Content Creation: Oversee marketing collateral, sales enablement materials, and social assets to support partners and field marketing.
  
• Event Management: Lead planning, production, and execution of partner and field marketing events including events, dinners, meetups, tradeshow, etc. with the purpose of demand generation and pipeline acceleration.
  
• Track: Leverage Salesforce and Domo to manage marketing campaigns and to communicate outcomes.
  
• Report: Demonstrate program success, and quarterly goals, and compile performance reports.
  

• 
  
• 5+ years' experience in Field and Channel Marketing in B2B marketing roles and a track record of working directly with a sales organization, ideally software/SaaS, preferably in a scale-up/challenger environment.
  
• Experience delivering successful strategies for creating demand in the field, with and without partners.
  
• Strong collaboration & negotiation skills, showing the ability to influence without ownership, gaining support and trust across the organization to achieve agreed-upon business outcomes.
  
• Excellent and creative communicator with proven ability to convey complex ideas and data in written, presentation, and spoken formats to a variety of audiences, including sales, customers, prospects, and channel partners.
  
• Outstanding project management skills and the proven ability to manage multiple complex initiatives in parallel.
  
• Metrics-driven with demonstrated analytical skills and the ability to work strategically and tactically.
  
• Excels in a quickly changing environment and can prioritize projects and communicate priorities.
  
• Hands-on experience using Asana, HubSpot, Domo, Salesforce, BrightTALK, or equivalent tools.
  

Compensation

Salary will be commensurate with experience.

Culture, Career Opportunities and Benefits

We build teams that continually strive to get better than the day before. You will be challenged daily and given opportunities to grow personally and professionally. We balance autonomy and structure to create an entrepreneurial environment to spur creativity and new ideas.

Here are just some of the initiatives that make our culture special:

• 
  
• Second Fridays (a company-wide day off on the second Friday of every month minus November and December of 2025 due to the Holiday schedule). Please note that this benefit is subject to change.
  
• Comprehensive benefit coverage globally.
  
• Generous paid parental leave globally.
  
• Competitive time off globally.
  
• Dedicated employee-focused ambassadors via Key Contributors & Culture Committees.
  
• DIVERSE Commitment, a call to action for a more inclusive and diverse future in business, society, and technology.
  
• The Keyfactor Alliance Program to support DEIB efforts.
  
• Wellbeing resources, wellness allowance, mindfulness app free membership, Wellness Wednesdays.
  
• Global Volunteer Day, company non-profit matching, and 3 volunteer days off.
  
• Monthly Talent development and Cross Functional meetings to support professional development.
  
• Regular All Hands meetings - followed by group gatherings.
  

Our Core Values

Our core values are extremely important to how we run our business and what we look for in every team member:

Trust is paramount.

We deliver security software and solutions where trust and openness are of the highest importance for our customers. We are honest and a trusted partner in every aspect of business.

Customers are core.

We strategize, operate, and execute through a customer-centric view. We prioritize the security interests of our customers, and we act as if their data were our own.

Innovation never stops, it only accelerates.

The speed of change is accelerating. We are committed, through investment and focus, to stay ahead of the innovation curve.

We deliver with agility.

We thrive in high-paced and continually changing environments. We navigate through newly added variables, adjust accordingly, while driving towards our strategic goals.

United by respect.

Respect for all is what unites us. We promote diversity, inclusivity, equity, and acting with empathy and openness, both in our business and in our communities.

Teams make "it" happen.

Vision and goals are not individually achievable - they require teamwork. We pride ourselves in operating as a cohesive team, creating promoters and partners, and winning as one.

Keyfactor is a proud equal opportunity employer including but not limited to veterans and individuals with disabilities.

REASONABLE ACCOMMODATION: Applicants with disabilities may contact a member of Keyfactor's People team via and/or telephone at to request and arrange for accommodations at any time.

Keyfactor Privacy Notice

About Keyfactor

Our mission is to build a connected society, rooted in trust, with identity-first security for every machine and human. Keyfactor helps organizations move fast to establish digital trust at scale - and then maintain it. With decades of cybersecurity experience, Keyfactor is trusted by more than 1,500 companiesacross the globe. We are proud to continually earn recognition as a Best Place to Work, and we achieve that through our amazing people who cultivate our culture as we grow. We hope you will trust your future with Keyfactor!

Title: Mid Enterprise Sales Director, SLED

Location: United States; Remote, EST or CST

Experience: Mid-Level

Job Function:Sales

Employment Type: Full-time

Industry: Computer and Network Security

About the position

The Mid-Market Regional Sales Director develops and implements effective sales strategies while cultivating client relationships to drive regional revenue growth.

The position is based in the US. Applicants must hold U.S. citizenship or U.S. permanent resident status.

Job Responsibilities
*Conducts meetings and closes business in mid-market, enterprise, and public sector segments within the SLED territory.
*Manages opportunities effectively and maintains visibility within Salesforce.
*Meets and exceeds qualified quota and pipeline goals for assigned territory and targeted accounts.
*Understands and acts in accordance with company values.
*Manages sales activities, including prospecting and greenfield sales.
*Issues and negotiates quotes and deal setups.
*Participates in events and tradeshows.

Minimum Qualifications, Education, and Skills
*Bachelor's degree in Business Administration, Technology, or equivalent experience.
*Knowledge of contract negotiations and strategic sales planning.
*Understanding of key performance metrics and sales forecasting.
*Familiarity with industry-specific trends and challenges.
*Proven experience in contract negotiations.
*Ability to write and execute strategic sales plans and effective sales proposals.
*Strong analytical skills to assess sales data and trends.
*Ability to utilize both analytical and creative skills effectively.
*Highly flexible and open to learning and understanding new technologies and concepts.
*Ability to adapt sales strategies based on client needs and market conditions.

Travel Requirements
Up to 30% travel time required

Compensation

Salary will be commensurate with experience.

Culture, Career Opportunities and Benefits

We build teams that continually strive to get better than the day before. You will be challenged daily and given opportunities to grow personally and professionally. We balance autonomy and structure to create an entrepreneurial environment to spur creativity and new ideas.

Here are just some of the initiatives that make our culture special:

• 
  
• Second Fridays (a company-wide day off on the second Friday of every month minus November and December of 2025 due to the Holiday schedule). Please note that this benefit is subject to change.
  
• Comprehensive benefit coverage globally.
  
• Generous paid parental leave globally.
  
• Competitive time off globally.
  
• Dedicated employee-focused ambassadors via Key Contributors & Culture Committees.
  
• DIVERSE Commitment, a call to action for a more inclusive and diverse future in business, society, and technology.
  
• The Keyfactor Alliance Program to support DEIB efforts.
  
• Wellbeing resources, wellness allowance, mindfulness app free membership, Wellness Wednesdays.
  
• Global Volunteer Day, company non-profit matching, and 3 volunteer days off.
  
• Monthly Talent development and Cross Functional meetings to support professional development.
  
• Regular All Hands meetings - followed by group gatherings.
  

Our Core Values

Our core values are extremely important to how we run our business and what we look for in every team member:

Trust is paramount.

We deliver security software and solutions where trust and openness are of the highest importance for our customers. We are honest and a trusted partner in every aspect of business.

Customers are core.

We strategize, operate, and execute through a customer-centric view. We prioritize the security interests of our customers, and we act as if their data were our own.

Innovation never stops, it only accelerates.

The speed of change is accelerating. We are committed, through investment and focus, to stay ahead of the innovation curve.

We deliver with agility.

We thrive in high-paced and continually changing environments. We navigate through newly added variables, adjust accordingly, while driving towards our strategic goals.

United by respect.

Respect for all is what unites us. We promote diversity, inclusivity, equity, and acting with empathy and openness, both in our business and in our communities.

Teams make "it" happen.

Vision and goals are not individually achievable - they require teamwork. We pride ourselves in operating as a cohesive team, creating promoters and partners, and winning as one.

Keyfactor is a proud equal opportunity employer including but not limited to veterans and individuals with disabilities.

REASONABLE ACCOMMODATION: Applicants with disabilities may contact a member of Keyfactor's People team via and/or telephone at to request and arrange for accommodations at any time.

Keyfactor Privacy Notice

Journeys is a teen retail leader with an emphasis on footwear and unique specialty items including apparel, backpacks, hats, and accessories. With more than 800 stores in all 50 US states, Puerto Rico, and Canada, Journeys offers the most popular brands that cater to the teen lifestyle such as Converse, Vans, Dr Martens, UGG, Adidas, Timberland, Birkenstock, Crocs, and Hey Dude. Through strategic artistic partnerships, event sponsorships, exclusive content, creative collaborations with musicians, and a focus on giving back to the community through charitable events and volunteer programs Journeys has become more than just a retailer, but a universal part of teen and youth culture. The in-store Journeys experience features an energetic environment, friendly, passionate staff, and an inclusive atmosphere where self-expression is not just accepted but encouraged and embraced. Journeys is an attitude you can wear.

Journeys is always looking for great people to join our team!

To assist Store Manager and Manager In Training with recruiting, hiring, training, and managing store personnel to achieve store and personal sales goals, control expenses, and to protect company assets.

Meet and exceed store and personal sales goals and standards of performance

Assist in recruiting and hiring of high caliber employees with in-store needs

Assist in training and developing a successful sales team

Provide feedback, coaching, and accountability to all employees by enforcing all company policies and practices

Ensure that all company initiatives are properly implemented and to the standard of the company direction

Recognize talented staff and develop them for growth within the company

Supervise and manage all aspects of daily store operations in Store Manager and Manager In Training's absence

Supervise and manage all aspects of Loss Prevention practices in Store Manager and Manager In Training's absence

Effectively communicate all store needs to Store Manager and Manager In Training

Resolve customer issues effectively

Provide a fun, full service experience to all customers

Complete bank deposits

Understand the Journeys culture and demonstrate it to the team

Prior retail management experience preferred

612 months retail sales experience

Excellent interpersonal and customer service skills

Desire to succeed in fast-paced retail environment

Willingness to learn

Completion of all training programs leading up to Co-Manager position or equivalent training

Ability to work 45 hours per week

Ability to work night and weekend shifts

Ability to climb, reach, bend, and lift up to 50 pounds

Stand for long periods of time

Must be at least 18 years of age*

* Age requirements for full-time employment may vary based on state

Check out the following website for more information on all our awesome benefits: *The pay rate, commission, and bonus structure varies per job title, county, city, state or province. Benefits offered may include medical, vision, and dental insurance, a vacation package, and community service hours but may also vary by state, province, or territory. For clarification, refer to

Equal employment opportunity is provided to all employees and applicants for employment without regard to race, color, sex, religion, national origin, age, veteran status, pregnancy, childbirth, or related medical condition, physical or mental disability of otherwise qualified individuals, medical condition, genetic information, sexual orientation, citizenship, marital or registered domestic/civil union partner status, gender identity and/or expression, or any other factor that the law protects from employment discrimination. All employment decisions are based on business needs, job requirements and individual qualifications. This policy applies to all terms and conditions of employment, including, but not limited to, recruitment and hiring, placement, promotion, termination, reductions in force, recall, transfer, leaves of absence, compensation and training. Any applicant or employee who needs a reasonable accommodation to apply for employment or to perform the essential functions of his or her job should email or call (615) 367-7467. Genesco's employment practices will continue to be directed toward full utilization of all available human resources. We believe that this approach to our human resources is not only legally and morally proper, but also is an intelligent and economic business practice.

ABOUT KEIS GEORGE LLP

Keis George LLP is a Midwest regional law firm with more than forty years of success in representing insurance carriers and third-party administrators nationwide. With offices in Illinois, Ohio, and Indiana, we’ve built a reputation for integrity, results, and outstanding service.

We’re more than a law firm - we’re a team. We foster a culture of collaboration, creativity, and trust. Our employees are driven, team-minded professionals who thrive on meaningful work and a shared commitment to excellence. We support mutual respect, and professional growth at every level. Learn more about us at: SUMMARY

Do you thrive on digging into complex problems, uncovering the truth, and turning chaos into clarity? Our firm is searching for a motivated Associate Attorney to join our team.

You will dive into fire losses, major residential and commercial property damage claims, lithium battery fires, product failures, construction defects, and other big-dollar cases. Think forensic experts, site inspections, cause-and-origin investigations, and high-impact litigation that helps clients recover millions.

What You’ll Do:

• Take ownership of a diverse caseload involving fires, structural failures, water losses, and large-scale property damage
• Handle cases involving lithium battery fires and other defective products that cause significant losses to residential and commercial properties
• Work closely with investigators, engineers, and industry experts to piece together what happened and who’s responsible
• Draft pleadings, conduct depositions, negotiate settlements, and manage cases from start to finish
• Analyze contracts, insurance policies, and technical reports
• Represent clients in court and at hearings with confidence and professionalism

Why This Role Is Exciting:

• Every case is a puzzle—no two are alike
• Real-world investigation meets courtroom strategy
• High-value claims mean impactful results
• You’ll develop niche expertise that is in high demand and highly marketable
• Opportunities for rapid responsibility and professional growth

What We’re Looking For:

• JD from an ABA accredited law school
• Admitted to practice law in Ohio
• 3–6 years of civil litigation experience, including discovery, depositions, arbitration, and both bench and jury trials
• We’re looking for someone who has taken a case all the way through trial—start to finish—who isn’t afraid of the courtroom and thrives under pressure
• Excellent organizational and time management abilities
• Self-motivated and able to work independently or as part of a team
• Curiosity, initiative, and a willingness to dig deep into the facts
• Excellent communication skills and a collaborative mindset

If you’re ready for a practice area that combines law, science, investigation, and high-stakes advocacy, we’d love to meet you. Come join a team where your work truly makes a difference—and where no two days are ever the same.

WHY JOIN US

• No billable hours
• Competitive salary and benefits package
• Eligibility for performance bonuses
• Opportunities for professional development and growth
• Supportive, team-based environment
• Job Type: Full-time, In office

Benefits:

• 401(k)
• 401(k) matching
• Paid time off
• Health Insurance
• Dental Insurance
• Vision Insurance
• Health savings account
• Life Insurance

Machine Learning Engineer | Python | Pytorch | Distributed Training | Optimisation | GPU | Hybrid, San Jose, CA

Title: Machine Learning Engineer

Location: San Jose, CA

Responsibilities:

• Productize and optimize models from Research into reliable, performant, and cost-efficient services with clear SLOs (latency, availability, cost).
• Scale training across nodes/GPUs (DDP/FSDP/ZeRO, pipeline/tensor parallelism) and own throughput/time-to-train using profiling and optimization.
• Implement model-efficiency techniques (quantization, distillation, pruning, KV-cache, Flash Attention) for training and inference without materially degrading quality.
• Build and maintain model-serving systems (vLLM/Triton/TGI/ONNX/TensorRT/AITemplate) with batching, streaming, caching, and memory management.
• Integrate with vector/feature stores and data pipelines (FAISS/Milvus/Pinecone/pgvector; Parquet/Delta) as needed for production.
• Define and track performance and cost KPIs; run continuous improvement loops and capacity planning.
• Partner with ML Ops on CI/CD, telemetry/observability, model registries; partner with Scientists on reproducible handoffs and evaluations.

Educational Qualifications:

• Bachelors in computer science, Electrical/Computer Engineering, or a related field required; Master’s preferred (or equivalent industry experience).
• Strong systems/ML engineering with exposure to distributed training and inference optimization.

Industry Experience:

• 3–5 years in ML/AI engineering roles owning training and/or serving in production at scale.
• Demonstrated success delivering high-throughput, low-latency ML services with reliability and cost improvements.
• Experience collaborating across Research, Platform/Infra, Data, and Product functions.

Technical Skills:

• Familiarity with deep learning frameworks: PyTorch (primary), TensorFlow.
• Exposure to large model training techniques (DDP, FSDP, ZeRO, pipeline/tensor parallelism); distributed training experience a plus
• Optimization: experience profiling and optimizing code execution and model inference: (PTQ/QAT/AWQ/GPTQ), pruning, distillation, KV-cache optimization, Flash Attention
• Scalable serving: autoscaling, load balancing, streaming, batching, caching; collaboration with platform engineers.
• Data & storage: SQL/NoSQL, vector stores (FAISS/Milvus/Pinecone/pgvector), Parquet/Delta, object stores.
• Write performant, maintainable code
• Understanding of the full ML lifecycle: data collection, model training, deployment, inference, optimization, and evaluation.

Machine Learning Engineer | Python | Pytorch | Distributed Training | Optimisation | GPU | Hybrid, San Jose, CA

Readily Available Interim Customer Support Lead | VC-Backed B2B Healthtech SaaS | Boston (Hybrid)

The Client

This client is an AI-powered healthtech startup born out of a multi-year collaboration between leading academic medical centers and top-tier engineering institutions in Europe. This business has developed patented algorithms and a proprietary clinical database to help practitioners improve ultrasound screening accuracy, reduce diagnostic errors, and optimize care pathways for expectant mothers. With a clear mission to expand access to high-quality women's and children's health outcomes through technology, they are now scaling rapidly across the United States; partnering with major clinical networks and onboarding new health system clients at an accelerating pace.

The Role

This is an opportunity to own and build a support function at a company experiencing hypergrowth in the US market. Reporting to the Director of Operations, this role is for someone who sees a blank slate as an opportunity. The customer base is scaling rapidly and this position will be responsible for building the support function that grows with it. The right candidate will be hands-on, close to the product and customers before building out the systems, tooling, and team capable of sustaining growth without compromising the experience

Responsibilities

• Handle tickets and calls directly to build deep product knowledge and earn customer trust
• Design and implement the core support ticket infrastructure: SLAs, escalation paths, and cross-functional workflows with Engineering and Product
• Optimize the CRM/ticketing environment (automations, reporting, routing) and build out a self-serve knowledge base including FAQs and troubleshooting guides
• Serve as the voice of the customer, translating support patterns and user feedback into actionable product insights
• Define and track key operational KPIs and build automations to drive ongoing efficiency
• Champion team autonomy and maintain quality standards throughout a period of significant scale

What We Need to See (Essential)

• 3-5 years of B2B SaaS experience in Technical Support, Customer Support, or Operations
• Experience in implementing modern support/ticketing platforms (e.g. Zendesk, Pylon or similar)
• Proficiency in maintaining & utilizing ticketing CRMs
• Demonstrated ability to thrive in hypergrowth environments and build processes from zero
• Comfort working across time zones (specifically West Coast)
• Genuine alignment with the company's mission in women's and children's health

What We’d Like to See (Bonus)

• Experience in a healthcare or regulated SaaS environment
• Familiarity with building or scaling a support function at a Series A-C stage company
• Experience with CRM automation and reporting

Location: Hybrid

Package: $60-80 per hour

Duration: 4 months

Our client, a fast growing publicly traded manufacturing company is looking for a Senior Accountant to join. This role will have meaningful responsibility across financial reporting, operational accounting, and process optimization within a multi-entity, global environment.

The ideal candidate is detail-oriented, technically strong in U.S. GAAP, and comfortable operating in a matrixed organization with cross-border collaboration.

Core Responsibilities

Financial Close & Reporting

• Manage critical components of the monthly and quarterly close cycle
• Prepare journal entries, account reconciliations, and analytical reviews
• Perform detailed variance and trend analysis to support reporting accuracy
• Ensure results align with U.S. GAAP and corporate reporting policies

Compliance & Audit Coordination

• Support both internal and external audit activities
• Prepare audit documentation, schedules, and regulatory support files
• Maintain compliance with global accounting standards, including U.S. GAAP and applicable local requirements

Cross-Functional Partnership

• Partner with Operations, Engineering, Product, Tax, Legal, and other internal stakeholders to ensure proper accounting treatment of business activities
• Assist in evaluating complex transactions and operational impacts on financial reporting

Process Optimization & Controls

• Identify opportunities to enhance efficiency across end-to-end accounting workflows
• Contribute to initiatives aimed at improving internal controls and accelerating close timelines
• Collaborate with shared services teams, including offshore support functions, to refine processes and strengthen accountability

Special Projects & Systems

• Provide support for ERP enhancements, system upgrades, and finance transformation initiatives
• Assist in financial modeling, business case analysis, and other ad hoc strategic projects
• Contribute to continuous improvement efforts leveraging technology and automation tools

Qualifications & Experience

• Bachelor's degree in Accounting required; CPA or equivalent certification strongly preferred
• 4+ years of progressive accounting experience
• Background in manufacturing and/or publicly traded environments preferred
• Strong knowledge of U.S. GAAP and corporate reporting standards
• Experience supporting audits and working within structured control environments
• Familiarity with procure-to-pay processes
• Proficiency in Excel; experience with Oracle or comparable ERP systems preferred
• Experience working with shared services or offshore accounting teams preferred
• Ability to manage multiple deadlines in a dynamic, global environment
• Strong analytical mindset with attention to detail and ownership mentality
• Willingness to travel up to 10% (domestic and international)

Job Title: Director of Analytics & Insights (Amazon Agency)

Location: Milwaukee, WI

Alternate location: Or home based anywhere in the US

Industry: Ecommerce (Amazon Agency)

Channel: Mostly Amazon and

Direct Reports: Team of 5-6 Analysts

Visa: No sponsorship possible. Must have valid work authorization

Job ID: ZR_9557_JOB

Remote work policy: Full remote

Job Seniority: Executive Level, Middle Management Level

Company size: Medium (50-1000 ppl)

Company Ownership: Privately Owned

Industry(ies): Ecommerce, Consumer Goods,

Function(s): eCommerce,

Region(s): Arizona, Atlanta, Boston, Chicago, Cincinnati, Las Vegas, Los Angeles Area, New Orleans, NORTH AMERICA, USA, Dallas, California, Fort Lauderdale / West Palm Beach, Houston, Colorado, Connecticut, San Francisco Area, Florida, Miami, Georgia, Illinois, Louisiana, Massachusetts, Michigan, Minnesota, Nevada, New Jersey, New York City area, North Carolina, Ohio, Pennsylvania, Texas, Utah, Washington DC, Maryland, Delaware, Washington

Company Description

Our client is a well-established ecommerce services organization that supports brands in building and scaling their presence across major online marketplaces (Amazon and mostly). With a long-standing track record in digital commerce, the firm provides strategic and operational support spanning retail, media, creative and performance enablement. Its environment is collaborative, entrepreneurial and data-driven, with a strong emphasis on translating complexity into clear business value.

Objective of the Role

Our client is seeking a Director of Analytics & Insights to lead the strategic development of its measurement and insights capability. This individual will define how performance is measured, interpreted and communicated across client engagements, with a particular focus on ecommerce, digital advertising effectiveness and broader brand growth.

The role is designed for a senior leader who can combine technical depth with business judgment. The successful candidate will establish a clear vision for analytics and reporting, strengthen the quality of insight generation across the organization, and help create scalable frameworks that enable client teams to translate data into action. This position will also play an important role in shaping how advanced tools, automation and artificial intelligence support a modern analytics function.

Ideal Profile

The ideal candidate will bring a strong background in ecommerce analytics, digital advertising measurement and commercial insight generation, ideally gained within a brand-led environment, an agency, or a similarly complex client-facing business. A deep understanding of marketplace ecosystems is essential, particularly in relation to Amazon advertising, Amazon Marketing Cloud, omnichannel measurement and upper-funnel media effectiveness.

This person should be equally credible in technical and executive settings: capable of engaging with analysts, data partners and technical teams while also presenting clear, actionable conclusions to senior leadership. The right profile will combine strategic thinking, intellectual curiosity, sound judgment and the ability to bring structure to an evolving function.

Responsibilities

• Define and advance the analytics and insights vision for the organization.
• Establish scalable measurement frameworks covering retail performance, advertising effectiveness, brand growth and operational health.
• Lead and develop the analytics team, strengthening capabilities, role clarity and professional growth.
• Create clear standards for reporting, dashboards and insight delivery across client accounts.
• Improve the quality of interpretation by ensuring data is translated into commercial recommendations and action plans.
• Serve as a subject matter expert on advanced ecommerce measurement, including Amazon Marketing Cloud and omnichannel analytics.
• Partner with internal technology and engineering teams to improve data infrastructure, automation and reporting efficiency.
• Evaluate the current operating model and clarify ownership between analytics, reporting and client-facing teams.
• Support the development of advanced analyses that go beyond standard dashboard reporting and provide deeper strategic value.
• Ensure analytical output remains relevant, accurate, decision-oriented and aligned with the evolving needs of clients and the business.

Requirements

• Significant experience in analytics and insights leadership, including team management.
• Strong expertise in digital advertising measurement and ecommerce performance analysis.
• Demonstrated knowledge of Amazon advertising tools, metrics and measurement methodologies, including Amazon Marketing Cloud.
• Familiarity with omnichannel measurement, customer journey analysis and upper-funnel media evaluation.
• Advanced capability in SQL and experience with business intelligence and visualization platforms such as Tableau, Looker or similar tools.
• Working knowledge of statistical or analytical tools such as Python, R or equivalent.
• Ability to design measurement frameworks that connect media investment to broader business outcomes.
• Strong communication skills, with the ability to simplify complex analysis for non-technical audiences.
• Experience operating in a fast-paced, evolving environment with multiple stakeholders.
• Bachelor's degree required; an advanced degree is advantageous.

AI Research Scientist | Machine Learning | Deep Learning | Natural Language Processing | LLM | Hybrid | San Jose, CA

Title: AI Research Scientist

Location: San Jose, CA

Responsibilities:

• Design, execute, and analyze machine learning experiments, establishing strong baselines and selecting appropriate evaluation metrics.
• Stay up to date with the latest AI research; identify, adapt, and validate novel techniques for company-specific use cases.
• Define rigorous evaluation protocols, including offline metrics, user studies, and adversarial (red team) testing to ensure statistical soundness.
• Specify data and annotation requirements; develop annotation guidelines and oversee quality control processes.
• Collaborate closely with domain experts, product managers, and engineering teams to refine problem statements and operational constraints.
• Develop reusable research assets such as datasets, modular code components, evaluation suites, and comprehensive documentation.
• Work alongside ML Engineers to optimize training and inference pipelines, ensuring seamless integration into production systems.
• Contribute to academic publications and represent the company in research communities, as needed.

Educational Qualifications:

• Ph.D. in Computer Science, Artificial Intelligence, Machine Learning, or a related field is strongly preferred.
• Candidates with a master’s degree and exceptional research or industry experience will also be considered.

Industry Experience:

• 3–5 years of experience in AI/ML research roles, ideally in applied or product-focused environments.
• Demonstrated success in delivering research-driven solutions that have been deployed in production.
• Experience collaborating in cross-functional teams across research, engineering, and product.
• Publications in top-tier AI/ML conferences (e.g., NeurIPS, ICML, ACL, CVPR) are a plus.

Technical Skills:

• Strong foundational knowledge in machine learning and deep learning algorithms.
• Hands-on experience with PEFT/LoRA, adapters, fine-tuning techniques, and RLHF/RLAIF (e.g., PPO, DPO, GRPO).
• Ability to read, implement, and adapt state-of-the-art research papers to real-world use cases.
• Proficiency in hypothesis-driven experimentation, ablation studies, and statistically sound evaluations.
• Advanced programming skills in Python (preferred), C++, or Java.
• Experience with deep learning frameworks such as PyTorch, Hugging Face, NumPy, etc.
• Strong mathematical foundations in probability, linear algebra, and calculus.
• Domain expertise in one or more areas: natural language processing (NLP), symbolic reasoning, speech processing, etc.
• Ability to translate research insights into roadmaps, technical specifications, and product improvements.

AI Research Scientist | Machine Learning | Deep Learning | Natural Language Processing | LLM | Hybrid | San Jose, CA