Engineering Structures Jobs in Brookline Massachusetts
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#2588 IT Business Partner - GMP Manufacturing Operations
Company and Role
Company is a publicly traded global pharmaceutical company with strong roots in the United States.
The IT Business Partner - GMP Manufacturing Operations will lead all technology implementation, production support, and maintenance activities within the Manufacturing Suite, ensuring systems are reliable, secure, and compliant with GMP and GxP requirements. This position will be responsible for authoring and enforcing SOPs to meet GMP guidelines, onboarding new equipment, maintaining compliance of existing systems, and driving the implementation of new IT GxP solutions such as Data Historian and LIMS.
Expectations
- Own and foster the IT-to-business relationship for Manufacturing operations, ensuring alignment of technology strategy with manufacturing leadership priorities.
- Define and manage a support and operating model for the Manufacturing Suite, maintaining application production environments to quality standards and delivering high-value implementation projects on time and on budget.
- Lead a team of internal and external, onshore and offshore IT professionals to execute implementation and support activities, ensuring SLA adherence and customer satisfaction.
- Provide oversight and expertise in Manufacturing change control, deviation management, and CAPA processes to ensure IT systems support regulatory and quality expectations; and proficient in tools like Veeva Vault, TrackWise Digital.
- Work closely with the Process Automation (PA) group to define clear roles and responsibilities between IT and PA, ensuring seamless collaboration and system ownership across both functions.
- Manage partner/vendor relationships, ensuring external service providers deliver quality and performance according to service levels and regulatory requirements.
- Develop, write, and enforce Standard Operating Procedures (SOPs) to ensure adherence to GMP guidelines across all IT-supported manufacturing processes.
- Oversee onboarding of new equipment into Manufacturing Suite, ensuring systems are validated, compliant, and maintained according to regulatory standards.
- Maintain compliance of all existing equipment and IT systems, ensuring continuous alignment with GMP and GxP requirements.
- Lead implementation of new IT GxP systems within the suite (e.g., Data Historian, MES, LIMS), ensuring proper validation, integration, and ongoing support.
- Ensure adherence to regulatory requirements (FDA, GxP), cybersecurity standards, and departmental policies, practices, and SOPs.
- Partner with global and local IT management to align best practices across Company, introducing process improvements and leveraging industry learnings.
Experience
- Bachelor’s degree in computer science, Information Systems, Engineering, or related field.
- Minimum of ten (10) years’ IT experience supporting pharmaceutical manufacturing suite or with at least 5 years in technical leadership roles.
- Proven experience managing IT vendor relationships and service providers in a regulated environment.
- Demonstrated expertise in GMP and GxP compliance, including authoring, maintaining, and enforcing SOPs for IT systems supporting manufacturing operations.
- Demonstrated experience in configuring IT components for manufacturing equipment and writing user requirements
- Strong background in equipment onboarding, validation, and lifecycle management to ensure systems remain compliant and audit-ready.
Preferred Experience
- Hands-on experience with ERP, Data Historian, Laboratory Information Management Systems (LIMS), and other GxP manufacturing support technologies.
- Hands -on experience: onboarding and installing pharmaceutical manufacturing equipment, configuring the systems for the equipment and writing the user requirements.
Benefits
- Medical, Dental, Vision benefits
- Short Term and Long Term Disability
- Generous PTO, Holiday Schedule and Company Shut Downs
- Annual Bonus Potential
- Recipient of “Best Places To Work” multiple times for a positive corporate culture.
OPT Industries ( ) is a venture-backed MIT spinoff company that is focused on building the next generation of additive manufacturing technology. Working at the intersection of automation engineering, computational design, and polymer science, we design and commercially manufacture highly customizable materials and products – everything from electrical components to luxury fashion.
Position Summary: Own and improve the reliability of production equipment by troubleshooting and sustaining electromechanical, controls, and firmware-adjacent systems across OPT’s manufacturing floor.
Key Responsibilities:
- Own and develop Python-based control, test, and automation systems.
- Debug and extend ATMega embedded C/C++ (incl. hardware-software interfaces, IP networks)
- Build and maintain hardware-software interfaces for sensors, motors, actuators, and data acquisition systems.
- Design test infrastructure, logging, and fault detection to support production uptime and repeatability.
- Update equipment, documentation, training, and maintenance procedures to prevent recurrence
- Support troubleshooting and urgent production issues on aggressive timelines
Qualifications:
- 5+ years of relevant experience, or 3+ years plus a Master’s degree in robotics, mechatronics, EE, CS, or a related field.
- Strong Python background with experience in hardware control, automation, or test systems.
- Hands-on experience with electromechanical systems: motors, encoders, sensors, power electronics, and control loops.
- Working knowledge of embedded C for microcontroller-based systems
- Comfortable using Bash / Linux environments for scripting, debugging, and system operations.
- Experience supporting systems in a production or manufacturing environment is a strong plus.
OPT Industries is an equal opportunity employer and strictly prohibits unlawful discrimination based upon an individual's race, color, religion, gender, sexual orientation, gender identity/expression, national origin/ancestry, age, mental/physical disability, medical condition, marital status, veteran status, or any other characteristic protected by law.
About the Role
Join our dynamic R&D team as a Quality Control Inspector. In this role, you’ll play a critical role in ensuring that our Pulse IVL System product meets established quality standards and specifications at various points in the organization while advocating for strict adherence to compliance practices within the facility.
Key Responsibilities
- With minimal supervision, performs incoming, in-process, and final inspections of components and finished device.
- Interprets quality inspection documents and deciphers quality expectations for the product.
- Approves products by confirming specifications, conducting visual and measurement tests, returning products for re-work and confirming re-work
- Monitors use of equipment to ensure it is calibrated before use; keeps measurement equipment operating accurately
- Performs and documents results of inspections per company procedures.
- Responsible for initiating non-conformance reports and ensuring non-conforming material is processed in accordance with the disposition. May assist with nonconformance investigations as needed.
- Review and verify documentation for compliance with specifications and regulatory requirements (e.g., FDA, ISO 13485).
- Maintain accurate inspection records and support traceability and documentation control.
- Collaborate with engineering and manufacturing teams to identify and resolve quality issues.
- Assist in root cause analysis and corrective/preventive actions (CAPA).
- Support internal audits and regulatory inspections.
- Ensure calibration and maintenance of inspection tools and equipment.
Required Qualifications
- Associate or bachelor’s degree in business, supply chain, life sciences or other scientific field or equivalent work experience (3-5 years).
- 3+ years of experience in quality inspection in the medical device industry.
- Strong understanding of quality systems and regulatory standards (ISO 13485, FDA 21 CFR Part 820).
- Proficiency in using inspection tools (calipers, micrometers, gauges, vision systems) and reading technical drawings/specifications.
- Excellent attention to detail and documentation skills.
- Ability to work independently and as part of a cross-functional team.
- Strong communication and problem-solving skills.
- Experience with electronic documentation systems (e.g., eQMS).
- Familiarity with cleanroom protocols and GMP practices.
- ASQ certification (e.g., CQI) is a plus.
- Two (2) or more years of laboratory experience
- Experience in QC inspection, cleanroom manufacturing, and medical device start-up
- 3+ year of Quality Control Experience in Medical Device Manufacturing. Knowledge of clean room operations
- Understanding of a quality management system (QMS) and cGMP knowledge
- Proficient level with Microsoft Office (Outlook, Excel, PowerPoint, and Word)
- Knowledge of Non-Conformance Reports (NCRs)
ABOUT US
Syniti, part of Capgemini, tackles the hardest work in data for the world’s largest organizations. We combine intelligent software with deep data expertise to help the Fortune2000 tackle complex data challenges and drive measurable business outcomes with business-ready data.
Syniti’s Data First strategy transforms data from an afterthought into a strategic asset—unlocking insights, reducing risk, and fueling growth. With over 5,000 successful projects, we support the full data lifecycle through a unified platform for migration, quality, replication, matching, master data management, analytics, governance, and strategy.
Operating globally across industries, Syniti’s award-winning software, expert consultants give enterprises a unique edge in managing and maximizing their data.
THE ROLE
The Client Account Executive role focuses exclusively on formulating and executing a sales strategy within an assigned territory, resulting in revenue growth and new customer acquisition. This is a quota-carrying role, responsible for acquiring, expanding, and managing large accounts. A successful candidate will be self-motivated, highly driven, goal-oriented, and methodical. Demonstrated success and know-how across the full sales cycle from qualification to contract close is critical to success in this role.
The Client Account Executive will focus on software and services sales ultimately driving our customer’s success.
This role can be remote-based in the US (East).
WHAT YOU WILL DO
- Prospect, develop, and close new business while ensuring we have satisfied and referenceable customers.
- Sell a complete solution of software, services, and support to ensure customer success.
- Active territory management targeting specific companies and collaborating with select partners to drive incremental pipeline.
- Manage complex, enterprise-wide wide sales-cycles and effectively present our value proposition.
- Work methodically with Marketing to develop assigned territory and target account plan to create a healthy rolling 4-quarter pipeline that will yield sufficient pipeline opportunities.
- Orchestrate team selling efforts within assigned territory among Value Engineering and Consulting Delivery Services.
- Demonstrable track record for winning new customers and growing business within existing customers in a competitive environment.
- Effectively conducting sales both in person and via phone/web with high-level industry executives.
- Demonstrate in-depth knowledge of Syniti products, accounts, competitors, and industry trends to include knowledge of our key go-to-market functional areas namely Data Migration, Master Data Management, Data Quality, and Data Governance.
- Be proactive in understanding customer needs, the industry vertical, priorities, challenges, constraints, and market trends.
- Leverage executive support for sales strategy, partner leadership engagement, and field escalation resolution.
- Manage sales cycles against the goal of meeting and exceeding quarterly annual sales targets.
- Forecast, manage, and update pipeline activities using .
- Be accountable for accurate forecasting and regular sales performance reviews.
- Attend meetings, trainings, and conferences scheduled individually and for the sales team.
- Travel as required.
WHAT IT TAKES
- Bachelor’s Degree in a Business or Technology discipline would be an advantage.
- Have the legal right to live and work in the US.
- Ideally at least 7+ years of proven direct and/or indirect sales experience; software sales/service preferred (large enterprise customers).
- Experience with Sandler or similar sales methodology, preferred.
- Experience in territory and pipeline management including prospecting, driving, orchestrating, and closing complex sales cycles.
- Demonstrated value and solutions sales experience.
- Contacts with industry decision-makers including customers, Partners (SAP) and System Integrators (IBM, Accenture, Deloitte).
- Goal-oriented, with a track record of overachievement (President’s Club, Rep of the Year, etc.)
- Highly driven, possessing a strong desire to be successful.
- Disciplined and skilled in managing time and resources; sound approach to qualifying opportunities.
- Possesses aptitude to learn quickly and establish credibility.
- Detailed oriented in negotiating contracts and terms.
- Strong work ethic, hands-on style.
- Committed team player with an entrepreneurial spirit.
- Excellent written and verbal communication skills.
- Be fully aligned to our core values:
- Think Big - Be courageous and bold. Aspire to greatness. Relentlessly pursue market innovation. Set the standard by which others follow. Create solutions that have a meaningful impact. Solve the challenges our customers don’t know they have.
- Be Curious - Be a lifelong learner. Seek out new ideas to serve customers. Understand our competition and the world. Be permanently dissatisfied with the status quo. Challenge preconceptions. Focus on the future rather than yesterday.
- Take Action - Be the first. Don’t wait. Take accountability. Inspire others by doing. Fail fast and learn from mistakes. Make a difference every day.
- Stronger Together - Respect, trust and look out for each other. Celebrate diverse perspectives. Listen. Build connections and belonging. Act with integrity. Give back. One Syniti family.
WHAT WE OFFER
- Trust in your talent. At Syniti you will find a supportive environment and access to learning tools, but micromanagement is not our style.
- Growth. We are growing rapidly and steadily solving the biggest challenges enterprise companies are faced with today. There was never a better time to join and grow with us. Most importantly you will have the chance to shape our journey and share in our success story.
- Support. We all rely on each other and enable each other to be successful. You won’t stand alone.
- Curiosity and genuine interest in you. We all have our different stories, all equally fascinating with each depicting a different journey and we want to hear them all.
- Recognition. We are the sum of individual achievements, and we always take the time to celebrate them.
- An open organisation. Titles don’t define access at Syniti. We stay humble regardless of where we sit in the organisation. We want to hear every voice, listen to all the ideas and make sure everyone’s work is seen and valued.
Syniti discloses salary range information in compliance with state and local pay transparency obligations. The disclosed range represents the lowest to highest salary we, in good faith, believe we would pay for this role at the time of this posting, although we may ultimately pay more or less than the disclosed range, and the range may be modified in the future. The disclosed range takes into account the wide range of factors that are considered in making compensation decisions including, but not limited to: relevant education, qualifications, certifications, experience, skills, seniority, performance, sales or revenue-based metrics, and business or organizational needs. At Syniti, it is not typical for an individual to be hired at or near the top of the range for their role. The base salary range for this role is $140,000 - $170,000. This role may be eligible for other compensation including variable compensation, bonus, or commission. Full time regular employees are eligible for paid time off, medical/dental/vision insurance, 401(k), and any other benefits to eligible employees. Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.
Our Commitment to Inclusion
At Syniti, we’re committed to creating a respectful, inclusive, and fair workplace where everyone belongs and thrives. We believe that diverse perspectives make us stronger — and we value the unique backgrounds, experiences, and voices each person brings to our team.
We welcome applicants based on their skills and potential, and we’re dedicated to ensuring equal opportunities for all, regardless of personal background. If you need accommodations during the hiring process, please let us know — we’re here to support you.
Location: Woburn, MA (on-site 5 days per week)
Vaxess is developing a pipeline of next-generation therapeutics on our novel micro-array patch platform. With only five minutes of wear-time on the skin, the Vaxess’ patch combines room temperature stability with simplified application to dramatically alter the way that drugs are delivered. Vaxess is committed to enabling products that are not only more effective, but also more accessible to patients around the world.
The Role:
The Quality Engineer I / II will support Quality Assurance activities for Vaxess’ combination product programs, with a strong focus on medical device design controls, risk management, and cGMP compliance. This role provides hands-on quality support across design and development, supplier oversight, process validation readiness, and batch record/data review, aligned with ISO 13485, 21 CFR 820, and applicable combination product regulations (21 CFR 4).
Reporting to the Quality Assurance Manager, this role works cross-functionally with Manufacturing, Process Development, Quality Control, and Material Management to support compliant execution and ensure product quality and safety during early clinical development.
Responsibilities:
- Support quality oversight of Vaxess combination product(s) to ensure compliance with safety, efficacy, and regulatory requirements.
- Administer and support the Quality Management System (QMS) in accordance with ISO 13485, 21 CFR 820, 21 CFR Part 4 (Combination Products), and applicable FDA and international regulations.
- Provide quality support for Design Control activities, including Design History File (DHF) maintenance, design reviews, Design Verification and Validation (DVV), and design changes.
- Support risk management activities, including development and maintenance of risk analyses (e.g., FMEA, hazard analyses) and linkage to design and process controls.
- Support process validation and qualification activities, including test method validation (TMV), process validation (PV), and equipment qualification, as applicable to Phase I and GMP-ready manufacturing.
- Participate in Material Review Board (MRB) activities, including nonconformance assessment, disposition, and documentation.
- Perform quality review and approval of batch records, executed manufacturing records, analytical data collection forms, test records, and technical or experimental reports.
- Collaborate in supplier quality management activities, including supplier qualification, auditing, monitoring, change evaluation, and periodic requalification.
- Author, review, and revise quality documentation, including SOPs, work instructions, test methods, protocols, reports, forms, and specifications.
- Support preparation, review, and organization of quality data and documentation for regulatory submissions and inspections.
- Contribute to continuous improvement initiatives within the QMS, including CAPA, deviation investigations, and quality metrics.
Qualifications:
- Quality Engineer I: Minimum of 3 years of experience in Quality Assurance or Quality Engineering within a cGMP-regulated medical device or combination product environment.
- Quality Engineer II: Typically 4–5 years of progressive quality experience in medical devices, pharmaceuticals, biologics, or combination products.
- Working knowledge of ISO 13485 and FDA medical device Quality System Regulations (21 CFR 820); familiarity with combination product requirements strongly preferred.
- Experience supporting early-phase (preclinical to Phase I) product development is highly desirable.
- Experience with design controls, risk management (FMEA), and validation activities preferred.
- Experience reviewing GMP documentation such as batch records, test methods, protocols, and reports.
- Strong written and verbal communication skills, with the ability to clearly document technical and quality concepts.
- Proficiency with Microsoft Office applications (Word, Excel, PowerPoint).
At Vaxess, we’re bringing together exceptional talent to drive our product development forward. We value collaboration, curiosity, and a dynamic work environment. To apply, please submit your CV/resume to
Location: Woburn, MA (on-site 5 days per week)
Vaxess is developing a pipeline of next-generation therapeutics on our novel micro-array patch platform. With only five minutes of wear-time on the skin, the Vaxess’ patch combines room temperature stability with simplified application to dramatically alter the way that drugs are delivered. Vaxess is committed to enabling products that are not only more effective, but also more accessible to patients around the world.
The Role:
The Quality System Specialist / Senior Quality System Specialist plays a key role in supporting and enhancing Vaxess Technologies’ Quality Management System (QMS) to ensure compliance with applicable GMP/GLP standards. This position focuses on maintaining robust electronic quality systems, managing controlled documentation, and supporting the integration of new processes and applications.
Responsibilities:
Quality System and Computerized System Oversight
- Support quality oversight for computerized systems, including QMS implementation, configuration, validation, and data migration activities.
- Assist in launching new or enhanced system functionalities and communicating updates or user guidance to ensure effective adoption.
- Collaborate with internal stakeholders and system vendors to ensure integrated processes across modules (Document Control, Training, Equipment, and Material Management).
- Troubleshoot and resolve user issues as needed.
Documentation and Record Management
- Manage the full lifecycle of controlled documents, including creation, revision, review, approval, distribution, and archival within the electronic document management system (EDMS).
- Ensure that controlled documents, such as SOPs, batch records, and specifications, are accurate, current, and compliant with regulatory and internal requirements.
- Coordinate document workflows with cross-functional teams to ensure timely completion and alignment with procedural requirements.
- Author or revise SOPs, forms, and work instructions supporting quality system and GMP operations.
Training and Compliance Support
- Provide training and day-to-day support to employees on document control and system processes.
- Serve as a subject matter expert (SME) for document control and computerized systems during internal and external audits and inspections.
- Support tracking and reporting of quality metrics (e.g., training completion, document cycle time, CAPA effectiveness) to drive continual improvement.
Qualifications:
- Bachelor’s degree in Life Sciences, Engineering, or a related discipline preferred; equivalent work experience considered.
- 2–5 years of experience in a GMP, GLP, or GxP-regulated environment (pharmaceutical, biotechnology, or medical device industry).
- Experience with electronic quality management systems (e.g., Enzyme, Greenlight Guru, Veeva, MasterControl, etc.) is strongly preferred.
- Familiarity with relevant regulations and standards (21 CFR Parts 210/211/11/820; ISO 9001/13485).
- Excellent attention to detail, organization, and communication skills; ability to manage multiple priorities in a dynamic environment.
At Vaxess, we’re bringing together exceptional talent to drive our product development forward. We value collaboration, curiosity, and a dynamic work environment. To apply, please submit your CV/resume to
Industry: Pharmaceuticals
Title: Quality Assurance Associate II
Job ID: CAMB000111
Location: Cambridge MA (Hybrid)
Duration: 12 months contract (+Possibility of extension)
Duties
- Review of event documentation such as Batch records, Exceptions, and Regulatory filings
- Production record review and Product disposition for drug substance, drug product, device assembly and finished goods
- Support design development plan including design verification and DHF deliverables
- Build and maintain Product Specification Files (PSF) for Clients program
Skills
- Knowledge of relevant government regulations and agency rules for labeling (CFR & EudraLex Volume 4, Annex 13)
- Understanding of ICH, GLP, CGMP requirements, GXP regulations and current industry practices.
- Demonstrated teamwork, initiative, and problem-solving skills
- Ability to prioritize and work independently with minimal supervision
- Ability to accurately determine deadlines and ask for help if needed
- Detail oriented with solid problem solving acumen.
- Ability to work effectively in a team environment with great organization skills.
- Ability to independently analyze and reconcile moderate to complex issues.
- Must have demonstrated initiative and accountability in a fast paced environment.
- Excellent verbal and written communication and interpersonal skills.
- Proficient with computers and word processing software (i.e., Microsoft Office products)
Education
- Minimum, a BS degree in life sciences, engineering or related field
- Minimum of 5 years pharmaceutical quality assurance experience in a GMP manufacturing and supply chain environment
- To have been involved on a device development project before as QA
- Signed off on design development plan, completed design verification, approved DHF deliverables
- Good understanding of FDA and EMA regulations and guidelines
- Excellent organizational, communication, and interpersonal skills.
- Preferred Quality Drug Substance manufacture experience
This Jobot Consulting Job is hosted by: James Moon
Are you a fit? Easy Apply now by clicking the "Apply" button
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Salary: $25 - $28 per hour
A bit about us:
We are growing Construction company with a tenured staff, experiencing strong continued growth.
Why join us?
- Stable, long term growth
- Join a well established team who is invested in your growth, development and continued success
- Strong benefits
- Excellent culture and peers
Job Details
Job Details:
We are seeking a dynamic and experienced AP/AR Clerk to join our team. The ideal candidate will be responsible for managing our company's accounts payable and receivable, ensuring that all financial transactions are accurately recorded, and assisting in the preparation of financial reports. This role offers an exciting opportunity to work in the fast-paced construction industry, where you will play a pivotal role in ensuring the financial health of our company. If you have a keen eye for detail, a knack for numbers, and a passion for financial accuracy, we'd love to hear from you.
Responsibilities:
As an AP/AR Clerk, you will be tasked with the following responsibilities:
1. Manage all aspects of accounts payable and receivable, including invoice processing, payment processing, and bank reconciliation.
2. Maintain accurate financial records, ensuring that all transactions are correctly recorded in accordance with company policies and procedures.
3. Assist in the preparation of financial reports, providing accurate and timely information to management.
4. Collaborate with other departments to ensure smooth financial operations, addressing any discrepancies or issues promptly and professionally.
5. Utilize the viewpoint software to streamline financial processes and improve efficiency.
6. Ensure compliance with all relevant financial regulations and standards.
7. Provide financial advice and guidance to management, helping to inform strategic decision-making.
Qualifications:
To be considered for the AP/AR Clerk position, candidates must possess the following qualifications:
1. A minimum of 1 years' experience in an AP/AR role, preferably within the construction industry.
2. Proficiency in viewpoint software or equivalent financial management software.
3. Strong understanding of financial regulations and standards.
4. Excellent numerical skills, with a keen eye for detail and a commitment to accuracy.
5. The ability to manage multiple tasks simultaneously, prioritizing workload to meet deadlines.
6. Strong communication skills, with the ability to collaborate effectively with other departments.
7. A proactive approach, with the ability to identify and resolve issues promptly and professionally.
8. A degree in finance, accounting, or a related field is desirable.
Join us and be part of a team that values integrity, innovation, and the highest standards of work. Be the backbone of our financial operations and help us build structures that stand the test of time.
Interested in hearing more? Easy Apply now by clicking the "Apply" button.
Jobot is an Equal Opportunity Employer. We provide an inclusive work environment that celebrates diversity and all qualified candidates receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. Jobot also prohibits harassment of applicants or employees based on any of these protected categories. It is Jobot’s policy to comply with all applicable federal, state and local laws respecting consideration of unemployment status in making hiring decisions.
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Remote working/work at home options are available for this role.
The Contractor provides field based, client focused peer outreach and engagement services to service members, veterans, and their families, with a particular emphasis on justice involved veterans.
Services support suicide prevention, justice intervention, housing system navigation, recovery support, and connection to appropriate federal, state, municipal, and community based resources.
The role is non-clinical and limited to peer support, outreach, coordination, and resource navigation within the defined contractual scope.
The Contractor does not provide legal advice, clinical treatment, or benefits determinations.
Servicesare delivered in community based settings and must comply with HIPAA, confidentiality standards, and Personally Identifiable Information (PII)protections.
As it relates to military service members, veterans and their families, with particular emphasis on justice involved veterans: Conduct structured intake assessments capturing relevant information including service history, physical ability, trauma exposure, substance use history, suicidal ideation, mental health history, stabilization needs, and other pertinent information in accordance with EOVS documentation standards.
Assist veterans in identifying immediate needs, stabilization priorities, and short-term goals.
Support the development of Individual Recovery Plans (IRPs) or comparable goal-oriented service plans focused on stability, rehabilitation, community reintegration, and reduction of systemic barriers.
Refer veterans to appropriate service providers addressing housing, behavioral health, substance use, employment, benefits, and legal support services.
Facilitate coordinated connections (warm handoffs) to community providers and justice system partners as appropriate and authorized within the contract scope.
Coordinate, within role boundaries, with criminal justice stakeholders including courts, probation, parole, diversion programs, correctional facilities, and reentry organizations to support service engagement.
Participate in community outreach activities or stakeholder meetings when authorized by supervisor(s).
Maintain accurate and timely documentation of outreach activities, referrals, and veteran interactions in designated EOVS systems in accordance with HIPAA, privacy laws, and PII protections.
Escalate high-risk, safety-related, or complex matters to the designated EOVS supervisor in accordance with established safety protocols.
Communicate observed service gaps or systemic barriers impacting justice-involved veterans to the EOVS Contract Manager.
QUALIFICATIONS Ability to follow protocol and procedures.
Manage field based outreach schedule, active caseload, and administrative duties.
Can meet deadlines, establish priorities and work sequences.
Proven ability to communicate professionally and effectively with veterans, providers, and the public.
Ability to exercise sound judgment and recognize when to escalate concerns.
Must be comfortable talking about suicide and working with potentially suicidal veterans within anon-clinical peer support role.
Solid knowledge of military culture and its implications in service delivery.
Ability to adhere to HIPAA regulations, confidentiality standards, and protection of PII.
Comfortable participating in approved outreach and public awareness activities.
Working knowledge of Microsoft Office applications.
Must be able to work independently and in accordance with EOVS office work, field work and telework policies.
Reliable transportation.
Our technology helps organizations across industries???including hospitality, retail, healthcare, and facilities management???improve operational efficiency and enhance customer experiences through robotics and automation.?? As we continue to expand our presence in physical AI and robotics innovation, we are committed to building a collaborative workplace that values curiosity, operational excellence, and thoughtful execution.
Position Summary SoftBank Robotics America is seeking a highly organized and proactive Office & People Operations Coordinator to support daily office operations while providing administrative coordination for People Operations and internal leadership initiatives.
This role plays an important part in ensuring the office environment runs smoothly and that employees have the resources and administrative support needed to do their best work.
The position blends office administration, HR coordination, and operational support, while assisting with scheduling, communications, and cross-team collaboration.
The ideal candidate enjoys creating structure, maintaining organized systems, and supporting team members across the organization.
This role requires strong attention to detail, reliability, and the ability to manage multiple priorities in a dynamic environment.
Key Responsibilities Include: Office Operations Support the smooth day-to-day functioning of the office environment Coordinate office logistics including supplies, equipment, and vendor services Maintain organized shared spaces and ensure office resources are stocked and available Serve as a point of contact for general office coordination and operational needs Assist with planning internal meetings, team gatherings, and company events People Operations & HR Administration Provide administrative support for People Operations programs and initiatives Assist with onboarding coordination for new employees, including workspace preparation and orientation scheduling Support execution and confidentiality of HR record keeping and documentation processes Coordinate logistics for internal training sessions, recruiting, employee engagement events, and team activities Help maintain organized systems for tracking HR administrative processes Candidate and resume screening, sourcing and candidate coordination and scheduling Administrative & Leadership Coordination Assist with scheduling meetings and coordinating calendars as needed for People Operations initiatives Prepare meeting logistics including materials, room setup, and coordination of attendees Capture and track follow-up items from meetings to support timely completion of tasks Support preparation of internal documents, reports, and communications Assist with administrative processes such as expense tracking and operational documentation Operational Support Track open items and operational requests to ensure follow-through Maintain simple systems for managing recurring administrative tasks and projects Identify opportunities to streamline office processes and improve workflow efficiency Provide additional operational support across teams as organizational needs evolve Qualifications 3+ years of experience in office administration, operations coordination, or HR administrative support roles Strong organizational and time-management skills Ability to manage multiple priorities and meet deadlines Proficiency with common productivity tools such as Microsoft Office, Paylocity, Slack, Notion and ChatGPT Excellent independent written and verbal communication skills Professional demeanor and strong attention to detail Ability to maintain confidentiality when handling sensitive information This is an in office opportunity
- remote work is not an option for this central team position Preferred Qualifications Prior experience supporting People Operations or HR administrative processes Experience coordinating office operations and basic IT systems support in a growing organization Familiarity with HRIS, collaboration platforms, or project tracking tools Experience coordinating meetings, events, or employee engagement activities Work Environment This role is primarily based in our Boston office and involves regular coordination with cross-functional, national team members.
The position requires professional demeanor in all circumstances, the ability to manage multiple tasks, prioritize activities, initiate proactive communications, field employee inquiries and track through to conclusion, occasionally lift office supplies or equipment, and support in-person office activities as needed.
Compensation & Benefits The anticipated base salary range for this position is $53,000
- $58,000 annually, plus annual incentive bonus and a lucrative phantom equity program, depending on experience, qualifications, and internal equity.
SoftBank Robotics America offers a competitive benefits package that may include: Medical, dental, and vision coverage Paid time off and company holidays Retirement savings programs Professional development opportunities Equal Employment Opportunity SoftBank Robotics America is an equal opportunity employer and is committed to creating an inclusive environment for all employees and applicants.
We do not discriminate based on race, color, religion, sex, pregnancy, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, genetic information, or any other protected status under applicable law.
PI282921451
