Engineering Structures Jobs in Bound Brook New Jersey
102 positions found — Page 4
Being good neighbors – helping people, investing in our communities, and making the world a better place – is who we are at State Farm. It is at the core of how we operate and the reason for our success. Come join a #1 team and do some good!
Grow Your Skills, Grow Your Potential
Responsibilities
Join our team as a Property Field Inspection Claim Specialist and showcase your expertise in handling accident and weather-related claims for homeowners, commercial properties, and large losses.
We are looking for an experienced and highly skilled professional to contribute to our dynamic team. You will be the first point of contact to meet with our insureds, explain coverage, estimate damages, and help them through the claims process while providing Remarkable service.
Key Responsibilities:
- Conduct on-site inspections and assessments of property damages for both residential and commercial claims
- Collaborate with policyholders, insurance agents, and other involved parties to gather information and resolve claims efficiently
- May occasionally require interacting with parties who express strong emotions or concerns about ongoing inspections or claim resolutions
- Provide exceptional customer service throughout the claims process, addressing inquiries and concerns promptly and professionally
- Gather necessary evidence, document findings, and prepare detailed reports to support the claims handling process
- Investigate and adjust both personal and commercial property claims with exposures up to $500,000
- Evaluate coverage and policy terms to determine the validity of claims and ensure compliance with local regulations
- Negotiate and settle claims within the authorized limits, considering policy provisions, industry standards, and company guidelines
Where you'll work: This position is located in central and northern New Jersey. Competitive candidates should reside within one of the listed zip codes and will service this same territory:
18 33 42 52 63 67 78 83 95 12 12 74 2 8534 44 56 61 11 28 9 882 8824 35 48 63 99
This is a Remote-Field position in which you will work from home and utilize a mobile office/vehicle for in-person appointments. Although the primary work location is in the field, with a commutable distance from home, there will be opportunities for virtual work to be completed at home. Additionally, there may be occasions where you will be required to travel outside your assigned area to assist in other territories.
Hours of operation are continually evaluated and may change based on business need. Successful candidates are able and willing to work flexible schedules and may be asked to work overtime and/or irregular hours.
Qualifications
Competitive candidates must demonstrate:
- Experience as a Property Field Inspection Claim Specialist in the insurance industry, specifically in property claims
- Strong knowledge of property insurance policies, coverage and claim handling practices
- Knowledge of both residential and commercial building construction
- Familiarity with local regulations and compliance requirements in your assigned territory
- Excellent communication and interpersonal skills to effectively interact with clients, agents, and other stakeholders
- Proven effective communication skills to handle difficult/emotional conversations with a customer-minded focus
- Proven ability to assess damages, estimate repair costs, and negotiate settlements
- Detail-oriented with strong organizational and analytical skills
- Proficient in using claims management software and other relevant tools
- Physical agility to allow for: frequent lifting, carrying and climbing a ladder; ability to navigate roofs at various heights for inspection of both residential and commercial structures; ability to crawl in tight spaces
- May be required to complete Rope and Harness Safety Training.
- A valid driver's license is required
Preferred:
- Bachelor's Degree in a related field or equivalent work experience
- Experience in handling complex or high-value claims
- Construction background
- Water mitigation inspection experience
- Xactimate, XactContents
Additional Details:
- Employees must successfully complete all required training, including applicable licensing exam(s), Motor Vehicle Record (MVR) checks, and background checks required of various state(s).
- State Farm recently implemented new pre-employment assessments. Candidates that have previously taken an assessment may be asked to participate in additional testing
Our Benefits
Because work-life balance is a priority at State Farm, compensation is based on our standard 38:45-hour work week!
- Potential starting salary range: $73,824.56 - $112,5000.00
- Starting salary will be based on skills, background, and experience
- High end of the range limited to applicants with significant relevant experience
- Potential yearly incentive pay up to 15% of base salary
At State Farm, we offer more than just a paycheck. Check out our suite of benefits designed to give you the flexibility you need to take care of you and your family!
- Get Paid! On top of our competitive pay, you are eligible for an annual raise and bonus.
- Stay Well! Focus on you and your family’s health with our robust health and wellbeing programs. State Farm pays most of your healthcare premium, and we offer multiple healthcare plan options, including a high deductible plan. All medical plans provide 100% coverage for in-network preventative care, AND you and your family have access to vision, dental, telemedicine, 24/7 mental health professionals, and much more!
- Develop and Grow! Take advantage of educational benefits like industry leading training programs, top-notch tuition assistance programs, employee resource groups, and mentoring.
- Plan Ahead! Plan for those big moments in life with benefits like fertility/IVF/adoption assistance, college coaching, national discount programs, interactive monthly financial workshops, free financial coaching, and more. You can also start a savings account or consider financing through our State Farm Federal Credit Union!
- Take a Little “You” Time! You will have access to our generous time off policies designed so you can plan around holidays, family events, volunteering, or just to take a relaxing day off. With the opportunity to initially earn up to 20 days annually plus parental leave, paid holidays, celebration day, life leave (40 hours/year), bereavement leave, and community service/education support days, there will be plenty of time for you!
- Give Back! We offer several ways to give back through our Matching Gift Program, Good Neighbor Grant Program, and the Employee Assistance Fund.
- Finish Strong! Plan for retirement using free financial advisors and a 401(k) plan with company contributions of up to 7% of your salary.
Visit our State Farm Careers page for more information on our benefits, locations, and the hiring process of joining the State Farm team!
PandoLogic. Keywords: Insurance Examiner, Location: Edison, NJ - 08899
Our team members are the heart of what makes us better. At Hackensack Meridian Health we help our patients live better, healthier lives — and we help one another to succeed. With a culture rooted in connection and collaboration, our employees are team members. Here, competitive benefits are just the beginning. It's also about how we support one another and how we show up for our community. Together, we keep getting better - advancing our mission to transform healthcare and serve as a leader of positive change.
Carrier Clinic, a behavioral health system, has been a trusted source of compassionate help and supportive healing for patients and their families since we opened our doors in 1910.
Hackensack Meridian Health Carrier Clinic's East Mountain Youth Lodge provides a continuum of out of home residential treatment services for adolescents between the ages of 13-18. We provide 24 hour clinical, therapeutic treatment for emotional, behavioral, psychiatric and substance abuse difficulties based on the resident strengths and needs.
Responsibilties:1. Directly supervises and knows the whereabouts of every resident they are assigned. 2. Supervises, observes, and participates with residents in the carrying out of the daily routine (i.e. chores). Consistently implements all program procedures (i.e. point systems, level systems).
3. Runs activity, support and recreation groups with guidance from clinical staff. Organizes, supervises and conducts planned activities for groups and individuals. Provides assistance to residents in the planning of appropriate recreational activities.
4. Serves as a primary counselor for an assigned number of residents.
5. Assists residents in learning home management skills (cooking, cleaning, etc). Teaches residents about the importance of cleanliness, good nutrition, meal planning, prudent buying, etc., while guiding them in learning skill mastery.
6. Corrects client behavior by administering reasonable and fair disciplinary measures when necessary. Ensures each resident is informed of the rules and regulations of the program.
7. Provides crisis intervention to residents as needed. Assists in escorts and personal restraints of agitated residents. Attentive to building security and performs such checks as designed by the program.
8. Conducts resident room checks and room searches as designed by the program.
9. Carries a beeper for one week in rotation. Is on-call and ready to respond to staff shortages by calling and locating a replacement and/or filling the shift him/herself.
10. Inspects and handles belongings and valuables of residents to ensure that prohibited material is not brought into the Lodge at admission, upon return from pass, or as clinically indicated, under the direction of a Shift Leader.
11. Assists residents with daily living activities (i.e.; waking up, hygiene, cleaning room, participating in structure, behaving appropriately on activity).
12. Provides input to administration members regarding unit-based PI measures based on concerns, high risk, high volume issues.
13. Ensures that paperwork is completed accurately and within procedural time limits. 14. Other duties and/or projects as assigned.
15. Adheres to HMH Organizational competencies and standards of behavior.
Qualifications:Education, Knowledge, Skills and Abilities Required:
- Co-Occurring (Wolf), RTC (Eagle, Butterfly) Will have one of the following qualifications: (1) High School diploma, general equivalency diploma (GED), and/or GED equivalent programs with one year of experience working with youth in a group setting. (2) An Associate's or Bachelor's Degree from an accredited college or university in a field that is unrelated to social work or psychology with six months of experience working with youth in a group setting. (3) An Associate's or Bachelor's Degree from an accredited college or university in social work, psychology, or a related field.
- PCH (Lotus, Sunflower) Bachelor's Degree or High School diploma, general equivalency diploma (GED), and/or GED equivalent programs, with three or more years of experience providing direct care to youth in a behavioral health agency or institutional setting
- IRTS Level of Care (Swan) Bachelor's Degree, or equivalent, with one year of experience providing direct care to youth in a behavioral health agency or institutional setting.
- Complete Shift Leader and Medication Administration training.
- Maintains standards of confidentiality
- Excellent written and verbal communication skills.
- Proficient computer skills that may include but are not limited to Microsoft Office and/or Google Suite platforms.
Licenses and Certifications Required:
- Valid Driver's License from a USA state within 3 years of entering position.
If you feel that the above description speaks directly to your strengths and capabilities, then please apply today!
This is made possible by the generosity of Milton and Catherine Hershey, who established the school in 1909 and ensured it was fully endowed.
Thanks to their foresight and generosity, the school has over 12,000 graduates and continues to expand to serve more students.
MHS is hiring married couples to serve as Full-time Flex Houseparents.
In this unique and life-changing career, couples reside in on-campus student homes and provide care, guidance, supervision, and support for a group of approximately 8–13 students living in the home.
Flex Houseparents play a vital role in creating a structured, family-like environment that fosters students’ academic, emotional, and social development so they can reach their full potential.Responsibilities include:Providing daily supervision and mentorshipManaging household routines and student schedulesAdministering medications and ensuring student wellnessDriving students to activities, as well as planning and actively engaging in developmental and recreational activities with studentsLeading daily devotions and accompanying students to Sunday ChapelOverseeing budgeting and household reportingUpon hire, Flex Houseparents initially support various student homes and follow a working schedule of nine consecutive days on duty, followed by three days off.On weekdays, houseparents have unscheduled time while students are in school.
Flex Houseparents eventually transition into a Placed Houseparent role, where they live and work with the same group of students in their own student home.
Benefits include:Salary: $44,768.00 per person (approximately $168,000 total compensation per couple, including free housing, meals while on duty, utilities, and more)Comprehensive benefits: medical, dental, and vision insurance; health savings and flexible spending accounts; life insurance; disability options; retirement savingsRelocation assistance and paid training providedPaid time off provided at designated times throughout the yearQualifications: Qualifications include:Experience working or volunteering with youthThis is a two-person role for couples legally married for at least two yearsBoth spouses must be age 27 or olderNo more than three dependent children may reside in the student homeCommitment to a smoke-free and weapon-free campus; no alcohol permitted while on dutyPet limitations: only fish and one dog of approved breeds allowedValid U.S.
driver’s license and ability to become certified to drive student home vansComfort leading students in daily devotions and accompanying them to Judeo-Christian Sunday Chapel services (proselytizing prohibited)High school diploma or GED requiredAbility to lift to 50 lbs.Demonstrated integrity and professionalism; MHS staff serve as role models for studentsThis is a unique, challenging, and rewarding career and life choice that requires a high level of commitment to student success from both spouses.
For consideration, both spouses must complete individual employment applications.
To learn more and apply, visit/>
.
Located in Hershey, PA, Milton Hershey School (MHS) is a top-notch home and school where over 2,200 pre-K through 12th grade students from disadvantaged backgrounds are provided an extraordinary, cost-free, career-focused education. This is made possible by the generosity of Milton and Catherine Hershey, who established the school in 1909 and ensured it was fully endowed. Thanks to their foresight and generosity, the school has over 12,000 graduates and continues to expand to serve more students.MHS is hiring married couples to serve as Full-time Flex Houseparents. In this unique and life-changing career, couples reside in on-campus student homes and provide care, guidance, supervision, and support for a group of approximately 8–13 students living in the home. Flex Houseparents play a vital role in creating a structured, family-like environment that fosters students’ academic, emotional, and social development so they can reach their full potential.Responsibilities include:
Providing daily supervision and mentorship
Managing household routines and student schedules
Administering medications and ensuring student wellness
Driving students to activities, as well as planning and actively engaging in developmental and recreational activities with students
Leading daily devotions and accompanying students to Sunday Chapel
Overseeing budgeting and household reporting
Upon hire, Flex Houseparents initially support various student homes and follow a working schedule of nine consecutive days on duty, followed by three days off. On weekdays, houseparents have unscheduled time while students are in school. Flex Houseparents eventually transition into a Placed Houseparent role, where they live and work with the same group of students in their own student home.Benefits include:
Salary: $44,768.00 per person (approximately $168,000 total compensation per couple, including free housing, meals while on duty, utilities, and more)
Comprehensive benefits: medical, dental, and vision insurance; health savings and flexible spending accounts; life insurance; disability options; retirement savings
Relocation assistance and paid training provided
Paid time off provided at designated times throughout the year
Qualifications:
Qualifications include:
Experience working or volunteering with youth
This is a two-person role for couples legally married for at least two years
Both spouses must be age 27 or older
No more than three dependent children may reside in the student home
Commitment to a smoke-free and weapon-free campus; no alcohol permitted while on duty
Pet limitations: only fish and one dog of approved breeds allowed
Valid U.S. driver’s license and ability to become certified to drive student home vans
Comfort leading students in daily devotions and accompanying them to Judeo-Christian Sunday Chapel services (proselytizing prohibited)
High school diploma or GED required
Ability to lift to 50 lbs.
Demonstrated integrity and professionalism; MHS staff serve as role models for students
This is a unique, challenging, and rewarding career and life choice that requires a high level of commitment to student success from both spouses. For consideration, both spouses must complete individual employment applications. To learn more and apply, visit
Event Sales Manager
The Palace at Somerset Park — Somerset, NJ
Full-Time | On-Site | Monday–Friday
About The Palace at Somerset Park
The Palace at Somerset Park is one of New Jersey’s premier wedding and event venues, known for creating unforgettable celebrations, corporate events, and luxury experiences. Our team is dedicated to exceptional service, detailed planning, and delivering world-class hospitality.
Position Overview
We are seeking an experienced Event Sales Manager to lead and grow our corporate events portfolio. This role is responsible for generating new business, managing client relationships, and overseeing the sales process from initial inquiry through event execution. The ideal candidate is strategic, polished, and comfortable working with (corporate) decision-makers, planners, and executive-level client.
Corporate Sales & Development
· Respond to inbound inquiries via phone, email, and in-person tours
· Actively prospect and develop new corporate event business, including meetings, conferences, fundraisers, galas, holiday parties, and large-scale corporate celebrations
· Respond promptly to inbound inquiries and convert leads into confirmed events
· Conduct site tours and presentations tailored to corporate clients and planners
· Prepare customized proposals, pricing structures, and contracts
· Build long-term relationships that drive repeat business and referral
Client Management & Event Planning
· Serve as the primary point of contact for corporate clients throughout the sales and planning process
· Collaborate with clients to define event goals, scope, timelines, and budgets
· Oversee event documentation including contracts, BEOs, layouts, and timelines
· Coordinate closely with culinary, operations, and production teams to ensure seamless execution
· Ensure all event details align with client expectations and venue standards
Revenue & Performance
· Meet or exceed individual and departmental sales goals
· Identify opportunities for upgrades, enhancements, and added services to maximize revenue
· Track sales activity and maintain accurate records within the event management systems
Qualifications
· 3+ years of experience in corporate event sales or hospitality sales (venue, hotel, catering, or special events preferred) Strong communication and customer service skills
· Highly organized with the ability to manage multiple priorities
· Proficiency in Microsoft Office (Word, Excel, Outlook)
· Experience with event software (Caterease, Social Tables, Cvent) is a plus
Schedule
Monday–Friday | Daytime hours
Why Join Our Team?
· Work at one of NJ’s most respected event venues
· Collaborative and supportive team culture
· Professional growth opportunities in luxury hospitality
· Competitive pay and benefits
Compensation & Benefits
· Salary $70K plus commission ($100k+)
· Health, dental, vision, and life insurance
· Paid time off (PTO)
· 401(k) retirement plan
Role: Analytical Software Engineer
Duration: 24 Months
Location: Bedminster, NJ
Mode of Work: Onsite for 5 days.
Must Have PhD Degree in related field of study
Skills:
- Experience in Software Development using Java, python.
- Comfortable working in Research lab environment with an analytical approach to solving problems.
- Experience in all phases of Software Development Lifecycle
- Extensive experience in Databases - Oracle or NoSQL (PostgreSQL)
- Comfortable working with large amount of data.
- Good in Data Structures, Algorithms
- Optimizing the code
- Understanding of Supervised and Unsupervised learning
- Data collection approaches through adoption of industry standard methods and open-source capabilities
- Strong understanding of Object Oriented principles
- Must have PhD in Computer Science.
Work Environment:
- Impact & Innovation: Your ideas and work will revolutionize our services and the way the world communicates.
- Rapid Career Acceleration: Transition from student to tech pro through hands-on, high value projects that support America's top broadband and 5G networks.
- Community & Support: Gain lifelong mentors, join a network of peers, and thrive in a culture of collaboration and innovation.
- Culture & Connection: Our Client's culture pillars promote serving customers first, moving faster, acting boldly, and winning as one.
Locums Ophthalmologist Needed in New Jersey Coverage: ASAP
- Ongoing Must have their own facility Medical records review Visual field test required in most cases Dilated fundus exam Diagnosis or confirmation of previous diagnoses of ocular conditions or ocular scars Completion of a structured form specific to either ocular conditions and ocular scars No treatment, no prescribing DMA certification available (can get CME credits) Own personal laptop (NO MACs) Located near EDISON, NJ.
If you are interested in hearing more about this opportunity, please call or text MD Staff at .
You can also reach us through email at .
Please reference Job ID .
HDAJOBS MDSTAFF
Job Summary:
The Document Workflow & Mailing Operations Specialist is a key operational role responsible for coordinating daily and scheduled print and mailing production processes that support CareCloud's revenue cycle and client communication functions. This role prepares, validates, and reconciles data and document outputs; oversees workflow progress against established SLAs; and ensures all activities meet required quality, security, and postal standards (e.g., HIPAA, USPS).
The ideal candidate has hands‐on experience with print and mailing workflows, strong Excel skills, foundational SQL knowledge, and exceptional attention to detail in a fast‐paced, deadline‐driven environment.
Essential Duties and Responsibilities:
- Workflow Coordination: Execute daily, weekly, monthly, and adhoc print/mailing workflows in alignment with production schedules and SLAs.
- File Preparation & Validation: Prepare, validate, and process print/mailing files (CSV/TXT/XML/PDF) and verify structure, counts, and completeness prior to release.
- Data Reconciliation: Compare source data to printed/mailed output and manifests; document variances, drive timely resolution, and confirm final totals.
- Cross Functional Coordination: Partner with internal teams (IT, Billing, Client Services) and external print/mailing vendors to ensure on time, errorfree delivery.
- Monitoring & Escalation: Track progress, maintain status reports, and promptly escalate risks that could impact timelines, accuracy, compliance, or client deliverables.
- Documentation & Audit: Maintain production logs, SOPs, QA checklists, and audit trails for all print/mailing activities.
- Issue Resolution: Support troubleshooting, root cause analysis, and remediation of file or workflow discrepancies; recommend improvements to reduce manual steps and defects.
- Compliance & Quality: Adhere to HIPAA, information security practices, internal quality standards, and USPS/mailing requirements.
- Cross Training & Coverage: Provide periodic coverage for defined mailroom tasks (e.g., print staging, insertion/meter checks, manifest verification) during allhands or peak volumes, following documented SOPs.
Required Knowledge, Skills and Abilities:
- Excel proficiency (e.g., VLOOKUP/XLOOKUP, pivot tables, filters, data validation) for workflow and reconciliation tasks.
- Experience with data validation/reconciliation and file based document workflows.
- Foundational SQL for basic queries/lookups (preferred).
- Experience using ticketing/workflow tools (e.g., JIRA, and similar).
- High accuracy and attention to detail in high volume, deadline driven work.
- Strong problem solving, organization, and prioritization across recurring cycles.
- Clear written and verbal communication, including concise status/risk updates to leadership.
- Familiarity with SLA/quality controlled operations and regulated environments.
Education and Experience:
- Bachelor's degree preferred; equivalent experience considered.
- 2+ years in printing/mailing operations, document workflow, revenue cycle operations, data processing, or similar production‐support environments.
- Experience in healthcare, financial services, insurance, billing, or print fulfillment preferred.
- Experience managing SLAdriven operational workflows strongly preferred.
- Demonstrated success working within SLAdriven workflows.
Supervisory Responsibilities: N/A
Work Location: Somerset, NJ, Monday–Friday, 10:00 AM – 6:00 PM.
Compensation: Hourly Rate: $21.50 – $24.00 per hour
Controller – Manufacturing (Aerospace / Highly Regulated Industry)
Location: Onsite – Middlesex County, NJ
Employment Type: Full-Time
Industry: Aerospace / Advanced Manufacturing
A growing aerospace manufacturing organization is seeking a Controller to lead financial reporting, cost accounting, and accounting operations for a complex manufacturing environment. This position reports directly to senior finance leadership and plays a key role in strengthening financial controls, improving cost visibility, and supporting operational decision-making across the business.
This role is ideal for a finance leader who has deep experience in manufacturing cost accounting, understands how products are costed on the shop floor, and can confidently challenge assumptions while guiding cross-functional teams.
Key Responsibilities
- Lead the accounting function including general ledger, accounts payable, accounts receivable, and financial reporting
- Own the monthly, quarterly, and annual close process ensuring accuracy and timeliness
- Serve as the internal expert on manufacturing cost accounting, including product costing, overhead allocation, and variance analysis
- Partner with operations leadership to improve cost visibility and cost control across manufacturing programs
- Maintain strong internal accounting controls and compliance practices
- Oversee inventory accounting and valuation within a manufacturing environment
- Support annual budgeting, forecasting, and financial planning processes
- Develop reporting and analytics to provide leadership with actionable financial insights
- Supervise and mentor accounting staff while building a high-performance finance team
- Lead process improvements to increase efficiency and strengthen financial reporting capabilities
- Support finance leadership with special projects, system improvements, and strategic initiatives
What the Hiring Manager Is Looking For
- A strong manufacturing finance background, ideally supporting complex product manufacturing
- Deep understanding of cost accounting concepts such as:
- Product costing methods
- Overhead allocation
- Routing / bill of materials structures
- Manufacturing variance analysis
- Someone comfortable pushing back, asking tough questions, and guiding teams toward better financial decisions
- Experience in highly regulated industries such as:
- Aerospace / defense
- Automotive
- Medical devices or equipment
- Ability to operate in a fast-paced, operationally driven environment
Basic Qualifications
- Bachelor's degree in Accounting or Finance
- 5+ years of progressive accounting experience
- Prior experience supervising accounting staff
- Strong proficiency with Excel and financial reporting tools
- Experience supporting manufacturing or production-based businesses
Preferred Qualifications
- CPA strongly preferred
- Experience with ERP systems used in manufacturing environments (Epicor or similar)
- Background working with data analytics or reporting tools (Power BI, SQL, etc.)
- Experience supporting audits or financial reporting in regulated industries
The ideal candidate will be responsible for developing high-quality applications. They will also be responsible for designing and implementing testable and scalable code.
IBM i (AS/400) RPGLE Developer
IBM i Application Development
- Design, develop, and maintain IBM i applications using RPGLE / Free RPG, SQLRPGLE, embedded SQL, CLLE, and DDS (DSPF/PRTF).
- Translate business requirements into technical solutions, including program changes, database updates, and test plans.
- Build reliable batch and interactive processes, including validations, exception handling, and operational logging.
- Participate in code reviews and follow established coding standards and documentation practices.
Supply Chain & Distribution Support
- Support and enhance workflows related to orders, purchasing/receiving, inventory, pricing, allocations, invoicing, shipping, and warehouse/logistics operations.
- Work directly with operations and business users to troubleshoot issues, reduce manual effort, and improve system accuracy and efficiency.
- Assist with root-cause analysis and implement corrective/preventive fixes for recurring issues.
B2B Integrations & Interfaces (Non-Web)
- Develop and support interfaces using SFTP/FTPS, flat files (CSV/TXT), EDI-related workflows, MQ, and JSON processing as needed.
- Implement interface controls: data validation, audit trails, error reporting, reconciliation, and retry/reprocess procedures.
Required Qualifications
- Experience (professional or strong project work) with RPGLE / Free RPG and Db2 for i SQL / embedded SQL.
- Understanding of IBM i fundamentals (libraries/objects, job structure, spool files, IFS basics, batch vs interactive processing).
- Strong troubleshooting skills and the ability to work from symptoms to root cause.
- Ability to communicate clearly with business users and translate needs into working solutions.