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Commercial Manager – Electrical Systems - Chicago

Our client is a world renowned business working on a large scale rail construction project. They are seeking a Commercial Manager to play a critical role in ensuring contractual and commercial alignment between the Systems Project Management Team and the broader Project Commercial function. This role supports the Lead Systems Integrator across variation management, claims, and interface coordination, ensuring consistency and commercial rigor across all Systems subcontracts.

Key Responsibilities include;

Contract Administration & Risk Management

• Lead the commercial and contractual administration of all Systems subcontracts, including traction power, signaling, telecommunications, SCADA, and track systems.
• Manage contractual notices, variations, claims, and extensions of time (EOTs) in line with established commercial governance procedures.
• Identify, quantify, and proactively mitigate commercial and legal risks associated with systems integration and interface activities.
• Maintain accurate, auditable correspondence registers, risk logs, and contractual records.

Change Management & Systems Integration

• Support the Systems Engineering team in assessing the commercial impacts of design changes, FAT/SAT outcomes, testing, and commissioning activities.
• Collaborate with Project Controls to align cost, schedule, and valuation impacts.
• Prepare, review, and substantiate Potential Change Orders (PCOs) and Change Orders prior to submission to the Project Commercial Manager.

Subcontractor Commercial Management

• Draft and issue contractual correspondence and formal notices to protect contractual entitlements.
• Review and validate subcontractor invoices, progress claims, and supporting documentation.
• Manage the commercial close-out and final settlement of Systems subcontracts in accordance with JV procedures.

Reporting & Governance

• Provide clear, timely reporting on commercial status, risks, and variations within the Systems scope to both Systems and Project Commercial leadership.
• Ensure strict compliance with JV templates, approval workflows, and numbering conventions for PCOs, Change Orders, and claims.
• Support monthly commercial reporting, risk reviews, dashboards, and cost-to-complete updates.

For this role, you must have an education in engineering, law, construction management or related areas whilst having 10–15 years’ experience in commercial management or contract administration on major rail, metro, or complex infrastructure Design & Build projects.

You do not need to be an expert in the electrical systems, there are experts who already understand those things that can support.

You do need to a solid understanding of systems integration, testing, and commissioning processes and their contractual implications.

Ideally, you will have experience working on Design-Build or Joint Venture projects valued at USD $200M+.

If you think you are a strong fit, then please click, Apply!

About Us

Clayco is a full-service, turnkey real estate development, master planning, architecture, engineering, and construction firm that safely delivers clients across North America the highest quality solutions on time, on budget, and above and beyond expectations. With $7.6 billion in revenue for 2024, Clayco specializes in the "art and science of building," providing fast track, efficient solutions for industrial, commercial, institutional, and residential related building projects.

The Role We Want You For

Provides project document coordination and recording throughout the PreBid, Design, Construction and Closeout process. Keep in contact with the design team, project management, peer reviewers and subcontractors to determine document flow and responsibility to maintain Clayco procedural standards while customizing and improving on these standards as required by each project.

Point Person for construction documents including drawings, sketches, specs, closeout documents, contracts and change orders, etc. Logging and tracking these documents and distributing to the Project Team Members and maintaining the electronic filing system.

This person helps to troubleshoot issues that may arise with Subs, Bidders, etc., in accessing/downloading on-line documents. Candidate understands the construction process and will coordinate next steps in keeping with the policies and standards of Clayco as the project progresses.

The Specifics of the Role

• Maintain Electronic Project Files and multiple platforms.
• Assist Estimating Department in Bidding Efforts.
• Type, assemble, organize, file, distribute, etc., Project Meeting Minutes, Bid Packages, Submittal Packages, Drawings, Contracts, Change Orders, etc.
• Create and maintain Distribution Lists in PMWeb.
• Manage and adjust workflows for standardized processes with the direction of the project team.
• Enter new companies and update company information in PMWeb, and elsewhere, as necessary.
• Assist in format and content of project specific reports as requested.
• Follow up with Subcontractors, Designers, and Suppliers for submittals, executed contracts, change orders, closeouts, etc.
• Request, assemble and submit the closeout documents to the owner and to archive.
• Maintain company standards and procedures for the Project and follow up with the team to ensure they are being followed.
• Assist in data searches of previous projects.

Requirements

• Experience in the construction industry is a plus
• Two-year degree in business administration or related associates degree is preferred.
• Excellent computer skills, including document management system, Word, Excel, and Outlook, and willingness to regularly update skills
• Excellent communication skills, both oral and written.
• Excellent listening skills with attention to detail.
• Excellent and efficient quality of work.
• Able to be flexible with work hours

Some Things You Should Know

• No other builder can offer the collaborative design-build approach that Clayco does.
• We work on creative, complex, award-winning, high-profile jobs.
• The pace is fast!

Why Clayco?

• 2024 Best Places to Work – Crain’s Chicago Business, St. Louis Business Journal, Los Angeles Business Journal, and Phoenix Business Journal.
• 2024 ENR Midwest – Midwest Contractor (#1).
• 2024 ENR Top 100 Design-Build Firms – Design-Build Contractor (Top 5).
• 2024 ENR Top 100 Green Contractors – Green Contractor (Top 5).

Benefits

• Discretionary Annual Bonus: Subject to company and individual performance.
• Comprehensive Benefits Package Including: Medical, dental and vision plans, 401k, generous PTO and paid company holidays, employee assistance program, flexible spending accounts, life insurance, disability coverage, learning & development programs and more!

Compensation

• The salary range for this position considers a wide range of factors in making compensation decisions including but not limited to: Education, qualifications, skills, training, experience, certifications, internal equity, and location. It is not typical for an individual to be hired at or near the top of the range for the role and compensation decisions are dependent on the facts and circumstances of each case. The Clayco Nationwide salary range for this position is approximately $55,000 - $70,000 +/- annually.

About Us

Clayco is a full-service, turnkey real estate development, master planning, architecture, engineering, and construction firm that safely delivers clients across North America the highest quality solutions on time, on budget, and above and beyond expectations. With $7.6 billion in revenue for 2024, Clayco specializes in the "art and science of building," providing fast track, efficient solutions for industrial, commercial, institutional, and residential related building projects.

About Ventana

As part of the Clayco family, Ventana designs, supplies, and installs high-performing curtain wall façade systems. By working closely with the design team, we can ensure a competitively priced façade that is water and airtight and allows for optimal thermal control of the interior space. Traditionally, the façade is one of the major risk factors on any building, and the team at Ventana has a proven track record of taking the risk and delivering superior façade systems that guarantee long-term performance.

The Role We Want You For

The Executive Assistant will be responsible for performing administrative and office support activities for a Senior Executive. Duties may include but are not limited to marketing research, booking business travel, coordinating or monitoring calendars and business meetings, creating/editing documents, maintaining office organization, maintaining contact database, client research, project opportunity website tracking and reporting, assist in event planning, and data entry. Extensive software skills, Internet research abilities and strong communication skills are required.

The Specifics of the Role

• Supporting Principals or Executives
• Manage Executive calendars, expense reports, time sheets, contacts, for multiple executives.
• Serves as scheduler/coordinator for business trip transportation, dining, lodging accommodations
• Organizes registrations for business development events including networking events, conferences, and sponsorships.
• Updates and maintains contacts, prospect and project pursuit information in CRM
• Conducts market & client research to support business development and marketing initiatives for existing and potential clients
• Responsible for ensuring that all corporate pre-qualifications are current as required by the agency
• Interface with marketing team to provide required client deliverables
• Complete requested business errands such as obtaining catering, ordering office supplies, circulating mail, handling overnight deliveries.
• Check request for donations and misc. job expenses.
• Provide intermediary communication and support between all company departments and regional offices
• Conference room management, proof reading, meeting minutes
• Handling personal matters as needed

Requirements

• 5-10+ years’ experience
• Interest in hands-on learning in a fast-paced, creative and dynamic environment – evolving into someone who will look for solutions to issues and not just pass along messages.
• A diligent, mature, responsible individual – who is a self-starter, is detail-oriented and attentive to the needs of others.
• Able to handle deadlines in pressure situations, with a sense of urgency about the work being performed.
• Organized with the ability to set priorities, take direction and manage time.
• Data entry and management skills for updating contacts, calendars and files.
• A team player, ready to assist in any role, who is positive, with a winning attitude, and one who enjoys a challenge.
• Embraces change and recognizes the benefits with a positive outlook.
• Is attentive to detail and accuracy, is committed to excellence, looks for improvements continuously, monitors quality levels, finds root cause of quality problems, owns/acts on quality problems.
• Communicates well both verbally and in writing, creates accurate and punctual reports, delivers presentations, shares information and ideas with others, has good listening skills
• Expertise knowledge of Microsoft Suites and Online Platforms (PowerPoint, Word, Excel, Office 365) and ability to quickly learn and use virtual meeting platforms such as Microsoft Teams, Zoom, Webex. Willingness to learn new skills and keep up with latest technology.

Some Things You Should Know

• No other builder can offer the collaborative design-build approach that Clayco does.
• We work on creative, complex, award-winning, high-profile jobs.
• The pace is fast!
• This position is classified as a safety-sensitive role in accordance with applicable state and federal laws. Candidates selected for this position will be subject to a comprehensive background check, which includes mandatory drug testing.

Why Ventana and Clayco?

• 2025 Best Places to Work – St. Louis Business Journal, Los Angeles Business Journal, and Phoenix Business Journal.
• 2025 ENR Midwest – Midwest Contractor (#1).
• 2025 ENR Top 100 Design-Build Firms – Design-Build Contractor (Top 5).
• 2025 ENR Top 100 Green Contractors – Green Contractor (Top 3).
• 2025 ENR Top 25 Data Center Builders - Data Center Contractor (Top 3).

Benefits

• Discretionary Annual Bonus: Subject to company and individual performance.
• Comprehensive Benefits Package Including: Medical, dental and vision plans, 401k, generous PTO and paid company holidays, employee assistance program, flexible spending accounts, life insurance, disability coverage, learning & development programs and more!

Compensation

• The salary range for this position considers a wide range of factors in making compensation decisions including but not limited to: Education, qualifications, skills, training, experience, certifications, internal equity, and location. It is not typical for an individual to be hired at or near the top of the range for the role and compensation decisions are dependent on the facts and circumstances of each case. The Clayco Nationwide salary range for this position is approximately $90,000 - $115,000 +/- annually (not adjusted for location).

AI Strategist

Senior Director, Consulting & Delivery

Level & Department

The honest version of what's happening in enterprise AI in the middle market ($100M - $2B) right now is messy. Most organizations know they need to move. Very few have the leadership that can operate fluently at both ends of the problem… the C-suite conversation about investment rationale and the engineering conversation about whether the architecture can actually support what was just promised.

That gap is expensive and we've seen it in every sector we work in. It shows up the same way every time: smart strategy work that doesn't connect to anything deployable, or capable technical teams building things that never get funded or adopted.

The Principal AI Strategist role exists to close that gap on our most important engagements.

THE ROLE

What this position actually does

You are the senior-most strategy and delivery mind on a client engagement. You hold the intellectual and commercial thread across the entire lifecycle from the first diagnostic conversation through to a working AI system in production and the expansion that follows when the client realizes it's changing something real.

You are not the person who manages the team to do the thinking… you are responsible for the most strategic form of that thinking. You shape the strategy, challenge the architecture, own the executive relationship, and are personally accountable for whether the engagement creates measurable business value.

The title is Principal AI Strategist because that's the actual job. The level is Senior Director because that reflects the scope, accountability, and authority this role carries inside Quantum Rise and in front of clients.

OUR OPERATING PRINCIPLES

The intellectual framework you'll work inside

Quantum Rise operates from a set of principles we call Consulting 2.0. They define how engagements are structured, how we challenge client assumptions, and what we hold ourselves accountable to.

Think like an investor, not a technologist

AI value is relative to each client’s own goals / circumstances and capital is precious. We anchor every engagement to strategy → value streams → enterprise value. We don't start with use cases. We start with where the business makes and loses money, and work backward to where AI creates leverage.

• Map to where the work actually happens: We go to L4–L5 process depth where the task-level execution that explains KPI performance and reveals where AI readiness actually exists.
• Diagnose before prescribing: We use structured diagnostic lenses (process, data, systems) to move from visible symptoms to root causes.
• Data reality bounds AI ambition: What AI can reliably do is determined by the strength of the data foundation (architecture, integration, quality, consumption) not by model choice.
• Not all AI systems are created equal: Machine learning, LLMs, and agents introduce different capabilities, constraints, and operational trade-offs. Enterprise-ready agents specifically require probabilistic reasoning balanced with deterministic rules, structure, guardrails, and human oversight.
• Risk is predictable: Enterprise AI risk falls into defined categories: data privacy, bias, explainability, and governance. Principles define what good looks like; governance establishes ownership, decision rights, and escalation.
• Execution credibility matters as much as technical ambition: “Crawl”and MVP solutions that are in production beat “Run” enterprise-wide solutions that aren't.

RESPONSIBILITIES

What you own

Client strategy and delivery

• Lead end-to-end engagement execution from strategy and diagnostic through deployment and commercial expansion
• Run executive discovery sessions translating ambiguous business problems into structured AI investment rationales
• Build the business case with the rigor of an investor, not the optimism of a vendor: quantified value, honest constraints, sequenced roadmap
• Own the relationship with C-suite and senior client stakeholders as a peer, not a service provider

Technical leadership

• Apply working fluency in LLMs, agentic workflows, RAG architecture, and data infrastructure to make real design decisions ensuring the original business value is obtained
• Collaborate with engineering to challenge, refine, and pressure-test solutions against production realities
• Define AI product roadmaps that are incrementally value generating, governed, measured, and adopted

Firm development

• Identify capability and offering gaps where Quantum Rise can build durable competitive advantage
• Build reusable delivery IP (frameworks, playbooks, diagnostic tools) that improve every engagement that follows
• Develop and mentor the next generation of AI consultants on what it means to operate at the intersection of AI strategy and delivery
• Contribute to business development through the quality of your work and the depth of your client relationships

THE PROFILE

Who fits here

person who thrives in this role has a particular combination that's genuinely rare and we'd rather name it honestly than let both sides waste time discovering the mismatch.

Dimension: What this looks like in practice

Role identity: You think of yourself as a strategist who builds things, not a consultant who advises on them.

Technical depth: Hands-on with LLMs and agentic coding. You've debugged a pipeline at some point and don't need to be reminded why hallucination is an enterprise risk.

Business fluency: You can translate AI capability into a CFO-ready investment case without losing the technical precision that makes it credible.

Delivery record: 12+ years in management consulting or technical advisory with real end-to-end accountability from scoping through go-live. You are hyper customer service oriented.

Sector context: You have meaningfully operated across 3 discrete sectors learning to how effectively understand how money is actually made, customer and demand dynamics, how work gets done, regulatory constraints, etc.

Education: Engineering, CS, or MIS undergraduate foundation. MBA preferred. The combination matters and what makes the translation instinct natural. What matters is the ability to translate value creation into technology and vice versa.

Working style: You reach for the AI tool first because it's genuinely how you think and not just because we’re an AI consultancy.

BENEFITS

What we offer

• Competitive base salary + variable compensation tied to individual and company performance
• Equity options
• BCBS health, vision, and dental
• 401(k) with discretionary annual match
• FSA, DCA, commuter, and L&D stipends
• Unlimited PTO + paid holidays + paid sick time

LHH is seeking a Contract Attorney to join their technology client's legal team on a long-term assignment. This part‐time role supports a growing organization navigating complex commercial.

What You'll Do

• Manage a varied portfolio of commercial contracts, including MSAs, SOWs, NDAs, vendor agreements, SaaS contracts, and technology services documents
• Review, negotiate, and revise agreements using both client and vendor templates, ensuring alignment with strategic business goals
• Provide practical guidance on contract structure, fixed‐fee models, and risk considerations, asking the right questions to drive informed decision‐making
• Partner closely with internal stakeholders, ensuring timely and accurate legal support

Who You Are

• An experienced attorney with strong commercial contracting expertise; law firm and/or in‐house experience welcome
• Skilled at navigating non‐templatized agreements and balancing business priorities with legal protections
• Comfortable managing fluctuating workloads and working independently in a fast‐moving environment
• Based in Chicagoland area with flexibility to work from downtown office on a flexible, as-needed basis

What We Offer

• Part‐time schedule (approximately 20 hours per week; flexible schedule)
• Opportunity to work with a collaborative, high‐performing legal team supporting cutting‐edge technology, AI, and data solutions
• $55-80/hour

Benefit offerings include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits, and 401K plan. Our program provides employees the flexibility to choose the type of coverage that meets their individual needs. Available paid leave may include Paid Sick Leave, where required by law; any other paid leave required by Federal, State, or local law; and Holiday pay upon meeting eligibility criteria.

Equal Opportunity Employer/Veterans/Disabled

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

• The California Fair Chance Act

• Los Angeles City Fair Chance Ordinance

• Los Angeles County Fair Chance Ordinance for Employers

• San Francisco Fair Chance Ordinance

IDR is hiring for a 6 Month Contract to Hire Technical Product Owner
Join a leading organization in the data technology sector, where innovation and agility drive success. This fully remote role offers the opportunity to influence key data engineering initiatives, collaborating across diverse teams to deliver impactful digital products. If you're passionate about data solutions, thrive in fast-paced environments, and possess a strong technical acumen, this is your chance to make a difference and grow your career.

Position Overview for the Technical Product Owner:
• Act as a pivotal link between Data Engineering teams and business stakeholders to facilitate successful technology delivery across digital products
• Manage and prioritize data engineering product backlog, ensuring alignment with organizational objectives
• Author user stories and acceptance criteria, leading refinement sessions and sprint planning
• Lead Agile ceremonies including daily standups, sprint reviews, and retrospectives to ensure smooth delivery
• Utilize data and AI tools to analyze issues, optimize workflows, and maintain high quality in product artifacts

Requirements for the Technical Product Owner:
• Proven experience in stakeholder interaction and managing product backlogs in an Agile environment
• Strong documentation skills and the ability to communicate complex technical requirements effectively
• Proficiency with SQL, data engineering processes, and related technologies such as Azure SQL, Data Factory, SSIS, and Azure Data Lake
• Familiarity with Microsoft tech stack and data delivery tools is highly preferred
• Solid understanding of data engineering concepts and successful delivery of technical products

What's in it for you?
• Opportunity to work remotely with flexible hours, supporting a dynamic team that values innovation and autonomy
• Competitive pay rate of $60-68/hr, leading to an annualized salary of approximately $135,000 + 10% STIP
• Be part of a company with a strong focus on data-driven solutions and cutting-edge technology adoption
• Gain hands-on experience with AI-driven processes and advanced data engineering tools

Why IDR?
• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing Client and Talent Award winner 12 years in a row.
REMOTE

Optomi, in partnership with a leading logistics company is seeking a Senior Full Stack Java Developer (Java / Kafka / Spring Boot / AWS) to support and modernize critical systems within the Mechanical organization. This team maintains locomotives, railcars, and detector systems that capture millions of operational and safety data points across the network.

About the Position: The role focuses on refactoring legacy microservices, scaling event-driven architectures, re-platforming rules engines, and building cloud-native, resilient, high-volume IoT data pipelines. This is a high-impact engineering role where your work directly influences safety, reliability, and operational efficiency across one of the largest transport networks in the US.

Apply Today if your Background Includes:

• 6+ years of Full Stack experience with a backend emphasis in Java Spring Boot development.
• Strong event-driven architecture + Kafka experience
• Proven experience modernizing legacy microservices & distributed systems
• AWS Cloud experience
• Hands-on Python experience for backend/data workflows
• DevSecOps mindset: automated testing, CI/CD, secure coding
• Experience supporting both greenfield and legacy systems
• Strong relational DB experience (Postgres preferred)
• Experience handling IoT or high-volume sensor data pipelines
• Familiarity with open-source tooling and cloud-agnostic architectures
• Ability to mentor junior engineers and provide technical leadership

What the Right Professional Will Enjoy!

• Fully remote work opportunity with up to 20% travel.
• Opportunity to work with a fast-growing team focused on modernization, cloud adoption, and automation.
• Direct impact on safety, rail operations, and national freight logistics.
• Work on high-volume IoT, event-driven architectures, cloud-native systems.
• Exposure to AI/GenAI, automation, and open-source tooling
• Leadership opportunities with junior developers

Responsibilities:

• Modernize legacy microservices and distributed systems supporting mechanical operations and detector networks.
• Design and implement backend services using Java, Spring Boot, event-driven patterns, and Kafka.
• Scale and optimize high-volume IoT data pipelines (30M+ incoming data points from sensors/detectors).
• Lead architecture, design, and deployment efforts for new and existing services.
• Refactor and support large rules-engine frameworks (600+ rulesets).
• Contribute to cloud-native development (AWS preferred; Azure acceptable; cloud agnostic mindset encouraged).
• Use Python for backend workflows, automation, and data processing tasks.
• Build automated CI/CD and testing frameworks following DevSecOps best practices.
• Work with Postgres and relational databases to tune, model, and integrate data.
• Mentor junior developers and support a strong engineering culture focused on speed, clarity, and automation.
• Collaborate across teams to build scalable, modern systems.
• Support both new development and the existing application footprint.

Readily Available Interim Customer Support Lead | VC-Backed B2B Healthtech SaaS | Boston (Hybrid)

The Client

This client is an AI-powered healthtech startup born out of a multi-year collaboration between leading academic medical centers and top-tier engineering institutions in Europe. This business has developed patented algorithms and a proprietary clinical database to help practitioners improve ultrasound screening accuracy, reduce diagnostic errors, and optimize care pathways for expectant mothers. With a clear mission to expand access to high-quality women's and children's health outcomes through technology, they are now scaling rapidly across the United States; partnering with major clinical networks and onboarding new health system clients at an accelerating pace.

The Role

This is an opportunity to own and build a support function at a company experiencing hypergrowth in the US market. Reporting to the Director of Operations, this role is for someone who sees a blank slate as an opportunity. The customer base is scaling rapidly and this position will be responsible for building the support function that grows with it. The right candidate will be hands-on, close to the product and customers before building out the systems, tooling, and team capable of sustaining growth without compromising the experience

Responsibilities

• Handle tickets and calls directly to build deep product knowledge and earn customer trust
• Design and implement the core support ticket infrastructure: SLAs, escalation paths, and cross-functional workflows with Engineering and Product
• Optimize the CRM/ticketing environment (automations, reporting, routing) and build out a self-serve knowledge base including FAQs and troubleshooting guides
• Serve as the voice of the customer, translating support patterns and user feedback into actionable product insights
• Define and track key operational KPIs and build automations to drive ongoing efficiency
• Champion team autonomy and maintain quality standards throughout a period of significant scale

What We Need to See (Essential)

• 3-5 years of B2B SaaS experience in Technical Support, Customer Support, or Operations
• Experience in implementing modern support/ticketing platforms (e.g. Zendesk, Pylon or similar)
• Proficiency in maintaining & utilizing ticketing CRMs
• Demonstrated ability to thrive in hypergrowth environments and build processes from zero
• Comfort working across time zones (specifically West Coast)
• Genuine alignment with the company's mission in women's and children's health

What We’d Like to See (Bonus)

• Experience in a healthcare or regulated SaaS environment
• Familiarity with building or scaling a support function at a Series A-C stage company
• Experience with CRM automation and reporting

Location: Hybrid

Package: $60-80 per hour

Duration: 4 months

Job Title: Director of Analytics & Insights (Amazon Agency)

Location: Milwaukee, WI

Alternate location: Or home based anywhere in the US

Industry: Ecommerce (Amazon Agency)

Channel: Mostly Amazon and

Direct Reports: Team of 5-6 Analysts

Visa: No sponsorship possible. Must have valid work authorization

Job ID: ZR_9557_JOB

Remote work policy: Full remote

Job Seniority: Executive Level, Middle Management Level

Company size: Medium (50-1000 ppl)

Company Ownership: Privately Owned

Industry(ies): Ecommerce, Consumer Goods,

Function(s): eCommerce,

Region(s): Arizona, Atlanta, Boston, Chicago, Cincinnati, Las Vegas, Los Angeles Area, New Orleans, NORTH AMERICA, USA, Dallas, California, Fort Lauderdale / West Palm Beach, Houston, Colorado, Connecticut, San Francisco Area, Florida, Miami, Georgia, Illinois, Louisiana, Massachusetts, Michigan, Minnesota, Nevada, New Jersey, New York City area, North Carolina, Ohio, Pennsylvania, Texas, Utah, Washington DC, Maryland, Delaware, Washington

Company Description

Our client is a well-established ecommerce services organization that supports brands in building and scaling their presence across major online marketplaces (Amazon and mostly). With a long-standing track record in digital commerce, the firm provides strategic and operational support spanning retail, media, creative and performance enablement. Its environment is collaborative, entrepreneurial and data-driven, with a strong emphasis on translating complexity into clear business value.

Objective of the Role

Our client is seeking a Director of Analytics & Insights to lead the strategic development of its measurement and insights capability. This individual will define how performance is measured, interpreted and communicated across client engagements, with a particular focus on ecommerce, digital advertising effectiveness and broader brand growth.

The role is designed for a senior leader who can combine technical depth with business judgment. The successful candidate will establish a clear vision for analytics and reporting, strengthen the quality of insight generation across the organization, and help create scalable frameworks that enable client teams to translate data into action. This position will also play an important role in shaping how advanced tools, automation and artificial intelligence support a modern analytics function.

Ideal Profile

The ideal candidate will bring a strong background in ecommerce analytics, digital advertising measurement and commercial insight generation, ideally gained within a brand-led environment, an agency, or a similarly complex client-facing business. A deep understanding of marketplace ecosystems is essential, particularly in relation to Amazon advertising, Amazon Marketing Cloud, omnichannel measurement and upper-funnel media effectiveness.

This person should be equally credible in technical and executive settings: capable of engaging with analysts, data partners and technical teams while also presenting clear, actionable conclusions to senior leadership. The right profile will combine strategic thinking, intellectual curiosity, sound judgment and the ability to bring structure to an evolving function.

Responsibilities

• Define and advance the analytics and insights vision for the organization.
• Establish scalable measurement frameworks covering retail performance, advertising effectiveness, brand growth and operational health.
• Lead and develop the analytics team, strengthening capabilities, role clarity and professional growth.
• Create clear standards for reporting, dashboards and insight delivery across client accounts.
• Improve the quality of interpretation by ensuring data is translated into commercial recommendations and action plans.
• Serve as a subject matter expert on advanced ecommerce measurement, including Amazon Marketing Cloud and omnichannel analytics.
• Partner with internal technology and engineering teams to improve data infrastructure, automation and reporting efficiency.
• Evaluate the current operating model and clarify ownership between analytics, reporting and client-facing teams.
• Support the development of advanced analyses that go beyond standard dashboard reporting and provide deeper strategic value.
• Ensure analytical output remains relevant, accurate, decision-oriented and aligned with the evolving needs of clients and the business.

Requirements

• Significant experience in analytics and insights leadership, including team management.
• Strong expertise in digital advertising measurement and ecommerce performance analysis.
• Demonstrated knowledge of Amazon advertising tools, metrics and measurement methodologies, including Amazon Marketing Cloud.
• Familiarity with omnichannel measurement, customer journey analysis and upper-funnel media evaluation.
• Advanced capability in SQL and experience with business intelligence and visualization platforms such as Tableau, Looker or similar tools.
• Working knowledge of statistical or analytical tools such as Python, R or equivalent.
• Ability to design measurement frameworks that connect media investment to broader business outcomes.
• Strong communication skills, with the ability to simplify complex analysis for non-technical audiences.
• Experience operating in a fast-paced, evolving environment with multiple stakeholders.
• Bachelor's degree required; an advanced degree is advantageous.