Engineering Structures Journal Submission Jobs in Chicago Remote

Katten is a full-service law firm with nearly 650 attorneys in locations across the United States and in London and Shanghai. Clients seeking sophisticated, high-value legal services turn to Katten for counsel locally, nationally and internationally. The firm’s core areas of practice include corporate, financial markets and funds, insolvency and restructuring, intellectual property, litigation, real estate, structured finance and securitization, transactional tax planning, private credit and private wealth. Katten represents public and private companies in numerous industries, as well as a number of government and nonprofit organizations and individuals.

Pitch and Proposal Specialist

The Pitch and Proposal Specialist (Specialist) supports the firm’s business development and growth initiatives by contributing to the development of timely, high-quality and competitive pitches and proposals. This role works closely with attorneys and members of the Business Development and Practice Support teams to develop customized client-facing materials, including pitch books and presentations, responses to requests for proposals (RFPs), highly targeted pitch documents, and representative matter lists.

The Specialist also supports experience management and client intelligence efforts by maintaining accurate matter data, drafting compelling experience descriptions, and assisting in the preparation of research and reporting related to prospective and existing clients. The position requires strong writing and organizational skills, attention to detail, sound judgment, and the ability to manage multiple deadlines in a fast-paced environment while maintaining strict confidentiality.

Essential Duties and Responsibilities include, but may not be limited to, the following. Other duties may be requested and/or assigned. Essential functions are primary job duties that an individual must be able to perform successfully with or without a reasonable accommodation. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Pitch and Proposal Support

• Support the development of pitches and proposals from intake through submission.
• Assist in preparing responses to RFPs, RFQs, RFIs, and client compliance surveys.
• Draft and edit proposal content, including executive summaries, cover letters, tailored capability descriptions, standardized responses and attorney biographies.
• Prepare customized pitch books and qualification statements in Word, PowerPoint and digital formats.
• Serve as project manager for assigned pitches and proposals, developing timelines, tracking deliverables, proactively following up with contributors, and ensuring on-time, complete submissions.
• Ensure adherence to brand standards and document quality across client-facing materials.
• Track active proposals and update status information in the firm’s project management system.
• Coordinate production and formatting of materials, including electronic and print deliverables.
• Coordinate the design and production of specialty pitch materials with the Creative Services team.
• Maintain and update proposal content libraries, including standardized RFP responses and archived pitch materials.
• Track and update pitch and proposal outcomes within internal systems to support reporting and performance analysis.
• Prepare and lead the monthly reporting process summarizing pitch and proposal activity, outcomes, and related metrics.
• Contribute to ad hoc proposal and content initiatives as needed.
• Ensure that all proposal materials are handled securely and in compliance with firm policies and confidentiality standards.
• Communicate proposal progress and potential issues to the Senior Pitch and Proposal Manager.

Experience Management

• Collaborate with the Senior Marketing Technology & Experience Specialist to support the capture, maintenance, and accuracy of the firm’s experience data.
• Draft and revise clear, compelling matter descriptions for use in proposals and other client-facing materials.
• Work with attorneys and Practice Support team members to gather and verify matter information.
• Support maintenance of client permissions lists and outside general counsel requirements.
• Enter and update proposal content within firm systems, coordinating with the Senior Marketing Technology & Experience Specialist to ensure accuracy and consistency.

Client Intelligence

• Conduct research on prospective clients and contacts to support pitches, proposals, and business development initiatives.
• Prepare client intelligence summaries and background materials for attorneys and Marketing & Business Development team members in advance of meetings and pursuits.
• Generate and distribute ERM/CRM reports, including client relationship data and contact information, to support business development efforts.
• Support additional marketing and business development initiatives as assigned by the Director of Client Intelligence.
• Serve as project manager for the bi-monthly internal business development newsletter, coordinating content collection, managing production timelines, and overseeing distribution to support internal education.

Knowledge, Skills and Abilities

• Bachelor’s degree in Marketing, Communications, Business, or a related field required; three to five years of marketing and/or business development experience, ideally within a legal or professional services firm.
• Demonstrated experience supporting and drafting responses to RFPs and other competitive proposals.
• Strong writing, editing, and proofreading skills, with the ability to synthesize complex information into clear, client-focused messaging.
• Strong project management skills and ability to drive multiple concurrent workstreams to meet firm deadlines.
• Ability to analyze proposal requirements and identify required content and contributors.
• Proficiency in Microsoft Office Suite (Word, Excel, and PowerPoint); experience working with ERM/CRM and content management systems preferred.
• High level of attention to detail and commitment to accuracy.
• Ability to communicate effectively and diplomatically with attorneys and other business professionals.
• Demonstrated analytical skills and ability to gather, organize, and synthesize information from multiple sources.
• Ability to work independently while collaborating effectively within a team environment.
• Sound judgment and discretion in handling confidential and sensitive information.
• Flexibility to work additional hours as needed to meet proposal deadlines.

In our Chicago office, the annualized salary range for this position is $80,000 to $100,000. Actual pay will be adjusted based on experience and other job-related factors permitted by law.

We offer an outstanding benefit package which includes: medical/dental/vision, 401k with employer contribution, parental leave, transportation fringe benefit program, back-up care option, generous paid time off policy and long-term and short-term disability policies.

Katten Muchin Rosenman LLP in an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Freelance Sales Director Global Technology Staffing & Remote Workforce

Location: Chicago, Illinois, United States.

Experience: 8+ Years

People Prime is a global talent solutions company specializing in helping organizations build high-performing technology teams through Remote hiring, Staff augmentation, and Offshore delivery models.

Headquartered in India, People Prime connects companies worldwide with highly skilled technology professionals across emerging and advanced digital domains. We enable organizations to scale faster by providing access to a curated network of experienced engineers, AI specialists, data professionals, and technology consultants who can work remotely or as part of distributed global teams.

People Prime focuses on enabling companies to hire high-quality remote technology talent from India, one of the world’s largest and fastest-growing technology talent markets. Through our strong recruitment ecosystem and technical screening process, we provide organizations with access to professionals across a wide range of digital and enterprise technologies.

1. Artificial Intelligence & Machine Learning: Machine Learning Engineers: Generative AI Engineers: Prompt Engineers: Natural Language Processing (NLP) Specialists: Computer Vision Engineers: AI Model Training & Fine-Tuning Experts
2. Data Engineering & Analytics: Data Engineers, Data Architects: Data Scientists: Big Data Specialists, Data Platform Engineers: Analytics & BI Professionals
3. Cloud & DevOps: Cloud Architects (AWS, Azure, GCP): DevOps Engineers: Platform Engineers, Kubernetes Specialists: Infrastructure Automation Experts
4. Software Engineering: Full Stack Developers: Backend Engineers: Frontend Engineers: Mobile Application Developers: Microservices & API Developers
5. Enterprise Platforms: SAP Consultants: Salesforce Experts: ServiceNow Professionals: ERP & Digital Transformation Specialists

Key Responsibilities:

• Identify and acquire new clients seeking technology staffing or remote engineering teams

• Generate opportunities for contract staffing, staff augmentation, and distributed engineering teams

• Develop relationships with technology companies, startups, and enterprise clients

• Present People Prime’s global talent and offshore delivery capabilities

• Build and manage a strong pipeline of staffing opportunities

• Collaborate with delivery and recruitment teams in India to fulfill client requirements

• Negotiate client contracts, rate cards, and service agreements

• Track hiring trends in AI, data engineering, cloud, and software development

Required Qualifications:

• 8+ years’ experience in IT staffing business development or recruitment sales

• Proven track record of generating staffing opportunities and closing new clients

• Strong network within technology companies, startups, or enterprise organizations

• Experience selling staff augmentation or contract staffing services

• Excellent communication, negotiation, and relationship management skills

Preferred Experience:

• Experience selling offshore technology talent or remote engineering teams

• Exposure to hiring in AI, data engineering, cloud, or software development domains

• Understanding of distributed workforce and remote hiring models

Success Metrics:

Success in this role will be measured by:

• New client acquisitions

• Remote staffing requirements generated

• Revenue from staffing engagements

• Successful onboarding of consultants

• Client retention and satisfaction

Performance expectation:

Minimum 4 Contract placements per month

Compensation:

USD 1500 Payable on Every AI/ Technology Contractor Successful onboarding ( Minimum 5 Onboards Expected Every Month )

6% of gross margin for the first 6 months of each engagement

Why Join People Prime:

• Sell high-demand global technology talent solutions

• Work with a scalable offshore delivery model with great cost advantage to clients

• High earning potential with strong commission structure

• Exposure to fast-growing sectors such as AI, cloud, and data engineering

• Opportunity to build long-term partnerships with global technology companies.

IBM Consulting is seeking an accomplished Data & Analytics Associate Partner to accelerate our growth within the Industrial & Communications sectors. This executive role is responsible for shaping client vision, cultivating senior executive relationships, and developing data-driven solutions that enable clients to successfully navigate complex transformation programs.

You will bring together deep industry expertise and IBM’s portfolio of data, analytics, and AI capabilities to help organizations modernize their data ecosystems—migrating from legacy platforms to modern hybrid cloud architectures—while adopting next-generation analytics, GenAI, and agentic AI to strengthen decision-making and deliver measurable business and financial outcomes.

This role is ideal for a seasoned leader who integrates industry depth, consulting excellence, and technical thought leadership, has a strong understanding of competitive market dynamics, and consistently delivers high-impact transformation at scale.

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• Expand IBM’s Data & Analytics presence by identifying new market opportunities, developing differentiated solutions, and building a strong pipeline.

  
  

• Engage senior client executives to understand strategic priorities and shape data transformation roadmaps aligned to their business and financial goals.

  
  

• Lead end-to-end sales cycles, including solution definition, proposal leadership, financial structuring, and contract negotiation.

  
  

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• Advise C-suite leaders on strategies to their data estate modernization, advanced analytics, GenAI, and agentic AI to drive business performance.

  
  

• Architect integrated solutions that include:

  
  

• Migration from legacy data platforms to modern cloud-based architectures

  
  

• Data engineering and Information governance

  
  

• Business intelligence and advanced analytics

  
  

• GenAI-powered and agentic AI-driven automation and decisioning

  
  

• Lead complex transformation programs from discovery through delivery, ensuring measurable outcomes and client satisfaction.

  
  

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• Oversee multi-disciplinary delivery teams to ensure high-quality, consistent execution across all program phases.

  
  

• Manage engagement financials, including forecasting, margin performance, and overall portfolio profitability.

  
  

• Align right client technologies, industry expertise, and global delivery capabilities to maximize client value.

  
  

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• Recruit, mentor, and grow top-tier consultants, architects, and data specialists.

  
  

• Build and scale capabilities in data modernization, cloud data engineering, analytics, GenAI, and emerging agentic AI techniques.

  
  

• Contribute to practice strategy, offering development, and capability growth across the global Data & Analytics team.

  
  

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• Stay ahead of sector and technology trends, including cloud modernization, GenAI, agentic system design, regulatory changes, and evolving competitive dynamics.

  
  

• Represent IBM at industry conferences, client events, webinars, and executive roundtables.

  
  

• Create original thought leadership—articles, perspectives, point-of-views—that positions IBM as a leading advisor in data and AI-driven transformation.

  
  

This position can be preformed anywhere in the US.

"Leaders are expected to spend time with their teams and clients and therefore are generally expected to be in the workplace a minimum of three days a week, subject to business needs."

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• 12+ years of experience in consulting, data strategy, analytics, or digital transformation, with strong exposure to the Industrial or Communications sectors.

  
  

• Hands-on experience modernizing data ecosystems, including migrating from legacy on-premise platforms to modern cloud-native or hybrid cloud architectures.

  
  

• Deep expertise with major cloud platforms and their data/analytics stacks, including implementation experience with:

  
  

• AWS (e.g., Redshift, S3, Glue, EMR, Athena, Lake Formation, Bedrock, SageMaker)

  
  

• Microsoft Azure (e.g., Azure Data Lake, Synapse, Data Factory, Databricks on Azure, Fabric, Cognitive Services)

  
  

• Google Cloud Platform (e.g., BigQuery, Cloud Storage, Dataflow, Dataproc, Vertex AI)

  
  

• Experience designing and implementing end-to-end data pipelines, governance frameworks, and analytics solutions on one or more of these platforms.

  
  

• Strong understanding of GenAI architectures, LLM integration patterns, vector databases, retrieval-augmented generation (RAG), and emerging agentic AI frameworks.

  
  

• Proven track record of selling, structuring, and delivering large-scale data and AI transformation programs.

  
  

• Robust technical and functional expertise in data engineering, cloud data platforms, analytics, AI/ML, information management, and governance.

  
  

• Executive-level communication and presence, with demonstrated ability to influence senior stakeholders and convey complex topics through compelling narratives.

  
  

• Financial management experience, including engagement economics, forecasting, margin optimization, and portfolio profitability.

  
  

• Demonstrated leadership in building, scaling, and developing high-performing consulting and technical teams.

  
  

IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

About Pinterest:

Millions of people around the world come to our platform to find creative ideas, dream about new possibilities and plan for memories that will last a lifetime. At Pinterest, we're on a mission to bring everyone the inspiration to create a life they love, and that starts with the people behind the product.

Discover a career where you ignite innovation for millions, transform passion into growth opportunities, celebrate each other's unique experiences and embrace theflexibility to do your best work. Creating a career you love? It's Possible.

At Pinterest, AI isn't just a feature, it's a powerful partner that augments our creativity and amplifies our impact, and we're looking for candidates who are excited to be a part of that. To get a complete picture of your experience and abilities, we'll explore your foundational skills and how you collaborate with AI.

Through our interview process, what matters most is that you can always explain your approach, showing us not just what you know, but how you think. You can read more about our AI interview philosophy and how we use AI in our recruiting process here.

About Sales Strategy & Operations

As a Sales Strategy & Operations (SS&O) team, our mission is to power sustainable revenue growth for Pinterest with datadriven strategic insights and decision making, tight management against them and highimpact revenue management. We inform critical business decisions driving revenue growth, so team members are highly visible to senior Sales leadership at Pinterest and throughout the organization at large.

This role sits within the SS&O team supporting Programmatic Sales, partnering closely with the VP, GM Programmatic Ads Sales and Programmatic Sales leadership to shape and scale a priority growth business for Pinterest.

What You'll Do:

Reporting to the Senior Director of Sales Strategy & Operations for Agency & Programmatic, and in close partnership with the VP, GM Programmatic Ads Sales, you will develop and bring to life datadriven strategies to accelerate growth in this critical business vertical. In this role, you will:

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  Own development of the sales gotomarket strategy for Programmatic Sales - including customer segmentation, ideal customer profiles, bookofbusiness design, coverage models, sales priorities, and annual planning for Programmatic sellers.

  
  
  
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  Lead the analytics and forecasting engine for Programmatic Sales by designing and maintaining revenue forecasts, pipeline and coverage models, performance scorecards, and forwardlooking views that help leadership make fast, datadriven decisions.

  
  
  
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  Build and manage core reporting and dashboards (in partnership with Data, Finance and BizOps) that surface clear, actionable views of programmatic performance across regions, channels, partners, and products - and continually refine these based on stakeholder needs.

  
  
  
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  Run recurring business review cadences (e.g., weekly performance reviews, monthly/quarterly business reviews) for Programmatic Sales - owning the narrative, analyses, materials, and followup to drive accountability and execution.

  
  
  
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  Translate complex data into clear stories and recommendations for Sales and executive stakeholders, including diagnosing performance drivers, identifying opportunities and risks, and proposing concrete actions for sellers, leaders, and XFN teams.

  
  
  
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  Design and refine sales processes and workflows as new programmatic products, deal types and partners are launched and as new acquisitions are integrated - ensuring Programmatic Sales has clear ways of working, robust documentation, and measurable outcomes.

  
  
  
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  Partner with crossfunctional teams (Finance, Product & Engineering, Product Marketing, BizOps, Client Solutions) to define strategy and operating details for Pinterest's programmatic offering as it evolves, ensuring Sales input is grounded in data and market reality.

  
  
  
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  Identify and test new growth opportunities through structured experiments and analyses (e.g., pricing tests, new motion pilots, coverage and incentive changes), and operationalize successful approaches at scale.

  
  
  
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  Drive standardization and scalability by codifying best practices, creating reusable analytics and tooling, and aligning on shared metrics and definitions across Programmatic Sales and broader Sales orgs.
  
  

  
  
  

What We're Looking For:

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  7+ years of professional experience in strategy & operations, analytics, or similar fields in a fastpaced, highly analytical environment (e.g., management consulting, investment banking, tech/media, or revenue/sales strategy & operations).

  
  
  
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  Direct experience in programmatic or digital advertising (publisher, platform, agency, ad tech, or consulting), with a solid understanding of SSPs/DSPs, deal types, and the broader programmatic ecosystem.

  
  
  
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  Exceptional analytical and quantitative skills - you are comfortable working with large, complex datasets, building models and forecasts, and stresstesting assumptions to arrive at sound, datadriven recommendations.

  
  
  
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  High data fluency and tool comfort - advanced proficiency in Excel/Sheets and data visualization tools (e.g., Tableau, Looker) is expected; familiarity with SQL and querying large datasets is a strong plus.

  
  
  
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  Proven experience building metrics frameworks, dashboards, and reporting that help senior leaders quickly understand business performance and make decisions, including owning definitions, documentation, and change management.

  
  
  
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  Demonstrated ability to partner closely with senior sales leaders (Director/VP+) to define strategy, build annual and quarterly plans, forecast revenue, and drive accountability against goals.

  
  
  
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  Strong structured problemsolving skills and comfort driving decisions in ambiguous, evolving situations where goals, data, or processes are not yet fully defined.

  
  
  
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  Excellent communication and storytelling skills - able to synthesize complex analyses into clear narratives, build compelling materials, and influence crossfunctional partners and senior stakeholders who may not be in your direct line of control.

  
  
  
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  Organized, detailoriented and strategically focused, with a track record of driving measurable impact in complex, matrixed, and fastmoving environments.

  
  
  
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  Bachelor's degree in a relevant field such as business, economics, statistics, engineering, or a related field, or equivalent practical experience.
  
  

  
  
  

InOffice Requirement Statement:

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• We let the type of work you do guide the collaboration style. That means we're not always working in an office, but we continue to gather for key moments of collaboration and connection.
  
• This role will need to be in the office for inperson collaboration at least one day per week and therefore needs to be within a commutable distance from the Los Angeles, Chicago, New York, or Seattle offices.
  
  

Relocation Statement:

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• This position is not eligible for relocation assistance. Visit our PinFlex page to learn more about our working model.
  

#LI-HYBRID

#LI-AT6

At Pinterest we believe the workplace should be equitable, inclusive, and inspiring for every employee. In an effort to provide greater transparency, we are sharing the base salary range for this position. The position is also eligible for equity. Final salary is based on a number of factors including location, travel, relevant prior experience, or particular skills and expertise.

Information regarding the culture at Pinterest and benefits available for this position can be found here.

Our Commitment to Inclusion:

This full-time in-person position will include working as a Construction Materials Testing (CMT) Project Manager for projects in the Chicago market. There will also be opportunities to work with Structural Engineer clients in the materials evaluation of existing structures and on Geotechnical Investigations including in the field, performing high tech in-situ testing with equipment such as the Texam Pressuremeter. Duties will be split approximately 70% CMT Project Manager and 30% Engineering. The Project Manager will oversee and coordinate construction projects, ensuring on-time delivery and adherence to quality and safety standards. Daily responsibilities include soliciting and bidding on new projects, managing project timelines, supervising inspection processes, ensuring that technicians have the tools to be successful on their projects, liaising with clients, and optimizing logistics for construction materials testing. The Project Manager will also collaborate with multidisciplinary teams to achieve project goals efficiently. Being a small business, it is expected that duties will be broad and may shift quickly depending on immediate needs.

Qualifications

5 years minimum experience in the Construction Industry.

IL Professional Engineering (PE) license or ability to obtain within 3 months of hire.

Strong expertise in Project Management, including bidding, planning, execution, and monitoring project timelines and deliverables.

Possess an ACI Grade 1 Field Technician certification or the ability to obtain quickly.

Experience with Expediting and Logistics Management to ensure timely procurement and delivery of materials and resources.

Good communication skills and outgoing nature, interested in cultivating long-term client relationships and responding quickly to Client communications.

Relevant capabilities in Inspection processes to ensure compliance with safety and quality standards.

Additional skills in team collaboration, problem-solving, and effective communication.

Bachelor's degree in Civil Engineering, Construction Management, or related field is preferred.

Proficiency in software and tools, especially Microsoft Word and Excel, with experience in the construction or related industry being advantageous.

As FTL is a signatory to the IUOE Local 150, an understanding of Union labor is beneficial.

• Bachelor's Degree

• 5+ years of Construction experience

Optomi, in partnership with a leading logistics company is seeking a Senior Full Stack Java Developer (Java / Kafka / Spring Boot / AWS) to support and modernize critical systems within the Mechanical organization. This team maintains locomotives, railcars, and detector systems that capture millions of operational and safety data points across the network.

About the Position: The role focuses on refactoring legacy microservices, scaling event-driven architectures, re-platforming rules engines, and building cloud-native, resilient, high-volume IoT data pipelines. This is a high-impact engineering role where your work directly influences safety, reliability, and operational efficiency across one of the largest transport networks in the US.

Apply Today if your Background Includes:

• 6+ years of Full Stack experience with a backend emphasis in Java Spring Boot development.
• Strong event-driven architecture + Kafka experience
• Proven experience modernizing legacy microservices & distributed systems
• AWS Cloud experience
• Hands-on Python experience for backend/data workflows
• DevSecOps mindset: automated testing, CI/CD, secure coding
• Experience supporting both greenfield and legacy systems
• Strong relational DB experience (Postgres preferred)
• Experience handling IoT or high-volume sensor data pipelines
• Familiarity with open-source tooling and cloud-agnostic architectures
• Ability to mentor junior engineers and provide technical leadership

What the Right Professional Will Enjoy!

• Fully remote work opportunity with up to 20% travel.
• Opportunity to work with a fast-growing team focused on modernization, cloud adoption, and automation.
• Direct impact on safety, rail operations, and national freight logistics.
• Work on high-volume IoT, event-driven architectures, cloud-native systems.
• Exposure to AI/GenAI, automation, and open-source tooling
• Leadership opportunities with junior developers

Responsibilities:

• Modernize legacy microservices and distributed systems supporting mechanical operations and detector networks.
• Design and implement backend services using Java, Spring Boot, event-driven patterns, and Kafka.
• Scale and optimize high-volume IoT data pipelines (30M+ incoming data points from sensors/detectors).
• Lead architecture, design, and deployment efforts for new and existing services.
• Refactor and support large rules-engine frameworks (600+ rulesets).
• Contribute to cloud-native development (AWS preferred; Azure acceptable; cloud agnostic mindset encouraged).
• Use Python for backend workflows, automation, and data processing tasks.
• Build automated CI/CD and testing frameworks following DevSecOps best practices.
• Work with Postgres and relational databases to tune, model, and integrate data.
• Mentor junior developers and support a strong engineering culture focused on speed, clarity, and automation.
• Collaborate across teams to build scalable, modern systems.
• Support both new development and the existing application footprint.

Readily Available Interim Customer Support Lead | VC-Backed B2B Healthtech SaaS | Boston (Hybrid)

The Client

This client is an AI-powered healthtech startup born out of a multi-year collaboration between leading academic medical centers and top-tier engineering institutions in Europe. This business has developed patented algorithms and a proprietary clinical database to help practitioners improve ultrasound screening accuracy, reduce diagnostic errors, and optimize care pathways for expectant mothers. With a clear mission to expand access to high-quality women's and children's health outcomes through technology, they are now scaling rapidly across the United States; partnering with major clinical networks and onboarding new health system clients at an accelerating pace.

The Role

This is an opportunity to own and build a support function at a company experiencing hypergrowth in the US market. Reporting to the Director of Operations, this role is for someone who sees a blank slate as an opportunity. The customer base is scaling rapidly and this position will be responsible for building the support function that grows with it. The right candidate will be hands-on, close to the product and customers before building out the systems, tooling, and team capable of sustaining growth without compromising the experience

Responsibilities

• Handle tickets and calls directly to build deep product knowledge and earn customer trust
• Design and implement the core support ticket infrastructure: SLAs, escalation paths, and cross-functional workflows with Engineering and Product
• Optimize the CRM/ticketing environment (automations, reporting, routing) and build out a self-serve knowledge base including FAQs and troubleshooting guides
• Serve as the voice of the customer, translating support patterns and user feedback into actionable product insights
• Define and track key operational KPIs and build automations to drive ongoing efficiency
• Champion team autonomy and maintain quality standards throughout a period of significant scale

What We Need to See (Essential)

• 3-5 years of B2B SaaS experience in Technical Support, Customer Support, or Operations
• Experience in implementing modern support/ticketing platforms (e.g. Zendesk, Pylon or similar)
• Proficiency in maintaining & utilizing ticketing CRMs
• Demonstrated ability to thrive in hypergrowth environments and build processes from zero
• Comfort working across time zones (specifically West Coast)
• Genuine alignment with the company's mission in women's and children's health

What We’d Like to See (Bonus)

• Experience in a healthcare or regulated SaaS environment
• Familiarity with building or scaling a support function at a Series A-C stage company
• Experience with CRM automation and reporting

Location: Hybrid

Package: $60-80 per hour

Duration: 4 months

Job Title: Director of Analytics & Insights (Amazon Agency)

Location: Milwaukee, WI

Alternate location: Or home based anywhere in the US

Industry: Ecommerce (Amazon Agency)

Channel: Mostly Amazon and

Direct Reports: Team of 5-6 Analysts

Visa: No sponsorship possible. Must have valid work authorization

Job ID: ZR_9557_JOB

Remote work policy: Full remote

Job Seniority: Executive Level, Middle Management Level

Company size: Medium (50-1000 ppl)

Company Ownership: Privately Owned

Industry(ies): Ecommerce, Consumer Goods,

Function(s): eCommerce,

Region(s): Arizona, Atlanta, Boston, Chicago, Cincinnati, Las Vegas, Los Angeles Area, New Orleans, NORTH AMERICA, USA, Dallas, California, Fort Lauderdale / West Palm Beach, Houston, Colorado, Connecticut, San Francisco Area, Florida, Miami, Georgia, Illinois, Louisiana, Massachusetts, Michigan, Minnesota, Nevada, New Jersey, New York City area, North Carolina, Ohio, Pennsylvania, Texas, Utah, Washington DC, Maryland, Delaware, Washington

Company Description

Our client is a well-established ecommerce services organization that supports brands in building and scaling their presence across major online marketplaces (Amazon and mostly). With a long-standing track record in digital commerce, the firm provides strategic and operational support spanning retail, media, creative and performance enablement. Its environment is collaborative, entrepreneurial and data-driven, with a strong emphasis on translating complexity into clear business value.

Objective of the Role

Our client is seeking a Director of Analytics & Insights to lead the strategic development of its measurement and insights capability. This individual will define how performance is measured, interpreted and communicated across client engagements, with a particular focus on ecommerce, digital advertising effectiveness and broader brand growth.

The role is designed for a senior leader who can combine technical depth with business judgment. The successful candidate will establish a clear vision for analytics and reporting, strengthen the quality of insight generation across the organization, and help create scalable frameworks that enable client teams to translate data into action. This position will also play an important role in shaping how advanced tools, automation and artificial intelligence support a modern analytics function.

Ideal Profile

The ideal candidate will bring a strong background in ecommerce analytics, digital advertising measurement and commercial insight generation, ideally gained within a brand-led environment, an agency, or a similarly complex client-facing business. A deep understanding of marketplace ecosystems is essential, particularly in relation to Amazon advertising, Amazon Marketing Cloud, omnichannel measurement and upper-funnel media effectiveness.

This person should be equally credible in technical and executive settings: capable of engaging with analysts, data partners and technical teams while also presenting clear, actionable conclusions to senior leadership. The right profile will combine strategic thinking, intellectual curiosity, sound judgment and the ability to bring structure to an evolving function.

Responsibilities

• Define and advance the analytics and insights vision for the organization.
• Establish scalable measurement frameworks covering retail performance, advertising effectiveness, brand growth and operational health.
• Lead and develop the analytics team, strengthening capabilities, role clarity and professional growth.
• Create clear standards for reporting, dashboards and insight delivery across client accounts.
• Improve the quality of interpretation by ensuring data is translated into commercial recommendations and action plans.
• Serve as a subject matter expert on advanced ecommerce measurement, including Amazon Marketing Cloud and omnichannel analytics.
• Partner with internal technology and engineering teams to improve data infrastructure, automation and reporting efficiency.
• Evaluate the current operating model and clarify ownership between analytics, reporting and client-facing teams.
• Support the development of advanced analyses that go beyond standard dashboard reporting and provide deeper strategic value.
• Ensure analytical output remains relevant, accurate, decision-oriented and aligned with the evolving needs of clients and the business.

Requirements

• Significant experience in analytics and insights leadership, including team management.
• Strong expertise in digital advertising measurement and ecommerce performance analysis.
• Demonstrated knowledge of Amazon advertising tools, metrics and measurement methodologies, including Amazon Marketing Cloud.
• Familiarity with omnichannel measurement, customer journey analysis and upper-funnel media evaluation.
• Advanced capability in SQL and experience with business intelligence and visualization platforms such as Tableau, Looker or similar tools.
• Working knowledge of statistical or analytical tools such as Python, R or equivalent.
• Ability to design measurement frameworks that connect media investment to broader business outcomes.
• Strong communication skills, with the ability to simplify complex analysis for non-technical audiences.
• Experience operating in a fast-paced, evolving environment with multiple stakeholders.
• Bachelor's degree required; an advanced degree is advantageous.

AI Research Scientist | Machine Learning | Deep Learning | Natural Language Processing | LLM | Hybrid | San Jose, CA

Title: AI Research Scientist

Location: San Jose, CA

Responsibilities:

• Design, execute, and analyze machine learning experiments, establishing strong baselines and selecting appropriate evaluation metrics.
• Stay up to date with the latest AI research; identify, adapt, and validate novel techniques for company-specific use cases.
• Define rigorous evaluation protocols, including offline metrics, user studies, and adversarial (red team) testing to ensure statistical soundness.
• Specify data and annotation requirements; develop annotation guidelines and oversee quality control processes.
• Collaborate closely with domain experts, product managers, and engineering teams to refine problem statements and operational constraints.
• Develop reusable research assets such as datasets, modular code components, evaluation suites, and comprehensive documentation.
• Work alongside ML Engineers to optimize training and inference pipelines, ensuring seamless integration into production systems.
• Contribute to academic publications and represent the company in research communities, as needed.

Educational Qualifications:

• Ph.D. in Computer Science, Artificial Intelligence, Machine Learning, or a related field is strongly preferred.
• Candidates with a master’s degree and exceptional research or industry experience will also be considered.

Industry Experience:

• 3–5 years of experience in AI/ML research roles, ideally in applied or product-focused environments.
• Demonstrated success in delivering research-driven solutions that have been deployed in production.
• Experience collaborating in cross-functional teams across research, engineering, and product.
• Publications in top-tier AI/ML conferences (e.g., NeurIPS, ICML, ACL, CVPR) are a plus.

Technical Skills:

• Strong foundational knowledge in machine learning and deep learning algorithms.
• Hands-on experience with PEFT/LoRA, adapters, fine-tuning techniques, and RLHF/RLAIF (e.g., PPO, DPO, GRPO).
• Ability to read, implement, and adapt state-of-the-art research papers to real-world use cases.
• Proficiency in hypothesis-driven experimentation, ablation studies, and statistically sound evaluations.
• Advanced programming skills in Python (preferred), C++, or Java.
• Experience with deep learning frameworks such as PyTorch, Hugging Face, NumPy, etc.
• Strong mathematical foundations in probability, linear algebra, and calculus.
• Domain expertise in one or more areas: natural language processing (NLP), symbolic reasoning, speech processing, etc.
• Ability to translate research insights into roadmaps, technical specifications, and product improvements.

AI Research Scientist | Machine Learning | Deep Learning | Natural Language Processing | LLM | Hybrid | San Jose, CA