Engineering Structures Journal Jobs in Wakefield Massachusetts Remote

527 positions found — Page 9

Release Train Engineer
Salary not disclosed
Cambridge 2 days ago
Job Title: Release Train Engineer hybrid Location: Cambridge, MA PT/20 hours a week..

good possibility of going longer than 12/31 Job Responsibilities: Risk & Dependency Management: Collaborates closely with software leaders and team members to proactively identify, analyze, and resolve risks, dependencies, and conflicts within the Agile environment, ensuring timely resolution and minimal disruption to delivery schedules.

Process Improvement: Leads improvement projects and initiates change within the discipline.

Independently develops and implements solutions to enhance efficiency, effectiveness, and overall value delivery under limited supervision.

Strategic Problem Solving: Resolves a wide range of issues in creative ways while encountering diverse challenges, demonstrating good judgment in selecting methods and techniques for obtaining solutions.

Stakeholder Communication: Builds a culture of transparency by effectively communicating project status updates and impediments to stakeholders, including Release Train Engineers (RTEs) and Lean Portfolio Managers (LPMs).

ART & Solution Train Support: Provides dedicated support to Agile Release Trains (ARTs) and Solution Trains; leverages Kanban boards and information radiators to facilitate the smooth flow of value and alignment with strategic objectives.

Agile Coaching: Provides guidance and coaching in Agile methodologies, nurturing a culture of continuous improvement and empowering teams to embrace Agile best practices.

Cross-Functional Advocacy: Promotes collaboration between teams, Architects, Engineering, Marketing, and Quality & Regulatory (Q&R) departments.

Implements initiatives such as continuous delivery pipelines and DevOps integration.

PI Planning: Supports Sprint/Program Increment (PI) Planning readiness sessions; ensures thorough preparation of Vision and Backlogs and participates in pre- and post-PI Planning meetings.

Agile Transformation: Enables teams to self-organize at scale by providing guidance on agile transformation efforts, supporting design flow optimization, and influencing flow factors.

Leadership & Influence: Cultivates effective relationships and shares knowledge to influence projects and peer groups, advocating for innovative ideas and guiding others toward optimal solutions.

Minimum Requirements: Education: Bachelor's or Master's Degree in Electrical, Electronic, Mechanical, Computer Science, or IT Engineering; Business Administration, Project Management, Program Management, or equivalent.

Experience: Minimum 2 years of experience with a Bachelor's degree in Software Development, Agile Project Management, or equivalent; OR no prior experience required with a Master's Degree.

Certification: Leading SAFe and Advanced Scrum Master.

Experience: Minimum 3 years of experience as a SCRUM Master and minimum 8 years of experience in Software Development.

Preferred Skills: Continuous Improvement & Change Management Stakeholder & Risk Management Business Acumen & People Management Software Development Life Cycle (SDLC) Scrum & Agile Methodologies Project Management Tools & SAFe Principles DevOps Integration Troubleshooting
Not Specified
Quality Control Manager
Salary not disclosed

The Middlesex Corporation is a nationally recognized and award-winning leader in the heavy civil construction industry. Since 1972, the family business founded by Robert W. Pereira has developed an extensive client and project list through its consistent efforts to safely build America's infrastructure. The Middlesex Corporation specializes in building and reconstructing highways, bridges, marine, rail, and transit facilities through its collaborative team approach and focus on core values. In addition, Middlesex Asphalt in Central Florida is one of the largest and most productive asphalt plants in the United States with Middlesex Paving earning an equally solid regional presence and reputation.

Position Summary:

We are seeking an experienced Quality Control Manager with proven leadership skills and a devoted work ethic who is looking for a successful career and the opportunity to grow with The Middlesex Corporation, a rapidly growing, successful, and well established heavy civil infrastructure company. As a Project Quality Control Manager, you will play a critical role in the overall leadership and successful and timely delivery of complex multimillion-dollar fast-track, complex heavy-civil, highway and bridge projects from pre-construction stage through project execution and completion.

Responsibilities:

  • Comply with (and actively promote) all Safety policies and procedures including reporting all accidents, incidents and near-misses to ensure adherence to our Number One Core Value – Safety first, in everything we do.
  • Actively participate in over-all day-today operational leadership and decision-making as the subject matter expert for all project quality management functions including self-performed work, materials or work performed by suppliers, vendors, subcontractors.
  • Provide ongoing and regular quality control related technical input for construction planning, interpretation of design, development of efficient construction methods and quality controls processes for execution of the work.
  • Manage and schedule all required quality testing, inspections and documentation including all third-party quality control related services.
  • Manage the quality processes required per contract documents, specifications, drawings, engineering calcs for work activities such as crane/hoisting lifts, temporary works, falsework, shoring, formwork, safety systems, etc.
  • Provide overall leadership to ensure work is constructed in compliance and work quality is accurately documented through clear and traceable record keeping and reporting.
  • Develop and implement project specific Quality Control Plan that meets company policies, project requirements and is aligned with industry standards and best practices. Perform periodic audits to verify adherence to QA/QC Management Plan.
  • Develop a comprehensive working knowledge of project contract documents, (drawings and specifications, and requirements by reference, etc.
  • Maintain applicable industry reference standards and facilitate project access to relevant team members.
  • Develop and implement a project Quality Control orientation program to ensure project team members are familiar with the requirements of the project QC Management Plan, and conduct to relevant project specific training, relative to Quality Control roles, responsibilities, processes, and procedures.
  • Contribute to interpretation and dissemination and communication of project quality control requirements to relevant, staff including field crews and craft supervision.
  • Assist in document management to ensure all project documents are updated and current to reflect any changes, revisions, etc.
  • Assist in the procurement, buy-out, and management of subcontractors, suppliers/vendors to ensure subcontract /vendor agreements capture required quality related scope of work.
  • Prepare and submit accurate Quality Control project status project reports.
  • Manage project submittal process to ensure timely receipt, review and approval of submittals and shop drawings, as-builts, and other required documentation.
  • Actively participate in the RFI process to ensure timely receipt, review, response, and close out.
  • Monitor project work for any non-compliance issues and ensure corrective measures are approved, executed, and closed out with documented acceptance.
  • Manage project close-out, including timely management of punch list, commissioning, and transitional system operations turnover.

Qualifications:

  • Four-year engineering or construction management degree or equivalent combination of technical training and relevant experience.
  • Minimum of two (2) years of documented experience performing in a construction quality control management role.
  • Comprehensive understanding of construction industry practices and standards, as well as experience with supervision, estimating, scheduling, budget preparation, and project status reporting.
  • Experience utilizing project management software systems.

Preferred Qualifications:

  • Currently possess or have the ability to attain the NETTCP Quality Assurance Technologist and USACE Construction Quality Manager Certification.
  • Heavy-Civil construction experience.

We offer our full-time and eligible part time team members a comprehensive benefits package that's among the best in our industry. Benefits include medical, dental and vision plans covering eligible team members and dependents, employee assistance programs, life insurance, disability, top-tier 401k with matching, tuition reimbursement, industry leading referral program, and generous paid time off.

Not Specified
Product Manager - Financial Services/Private Markets
✦ New
Salary not disclosed
Boston, Massachusetts 1 day ago

Product Manager – Financial Services / Private Markets

We are seeking an experienced Product Manager with deep Financial Services expertise to lead the development and evolution of products supporting Investment Management and Private Markets. This role requires strong domain knowledge across Private Equity, Private Credit, Investment Operations, and Fund Accounting, combined with hands-on experience in data management, reference data, and system integrations.

The ideal candidate will partner closely with business stakeholders, technology teams, and data teams to define product strategy, translate complex financial workflows into clear requirements, and deliver scalable, high-quality solutions.

Your Impact:

  • Own and drive the product roadmap for platforms supporting Investment Management and Private Markets (PE & Private Credit).
  • Partner with Investment, Operations, Fund Accounting, and Technology teams to gather requirements and translate business needs into clear product features.
  • Lead product discovery and definition across:
  • Investment Operations workflows
  • Fund accounting and transaction lifecycles
  • Market and Security Reference Data
  • Data ingestion, enrichment, and distribution
  • Define and manage product requirements, user stories, and acceptance criteria for agile delivery teams.
  • Ensure accurate data management and data mapping across multiple upstream and downstream systems.
  • Collaborate with data and engineering teams on SQL-based analysis, data validation, reconciliation, and issue resolution.
  • Oversee integration of reference data (market, security, pricing, counterparty) into core investment and accounting platforms.
  • Act as a subject-matter expert on private market transactions, including capital calls, distributions, valuations, and settlements.
  • Support regulatory, audit, and reporting needs through strong data governance and product controls.
  • Measure product success through KPIs, user feedback, and operational efficiency improvements.

Your Skills & Experience:

  • 7+ years of experience as a Product Manager, Product Owner, or Business/Product Analyst within Financial Services.
  • Strong hands-on experience in Investment Management and Investment Operations.
  • Deep knowledge of Private Markets, including: Private Equity, Private Credit
  • Solid understanding of Fund Accounting, transaction processing, and lifecycle events.
  • Experience working with Market and Security Reference Data.
  • Proven background in data management, including data mapping between multiple systems.
  • Strong SQL skills for data analysis, validation, and troubleshooting.
  • Experience working in agile delivery environments with technology and data engineering teams.
  • Ability to communicate complex financial concepts clearly to both technical and non-technical stakeholders.

Preferred Qualifications

  • Experience with private market or investment platforms (e.g., accounting, portfolio management, or data platforms).
  • Familiarity with data governance, data quality frameworks, and control processes.
  • Experience supporting large-scale system integrations or platform modernization initiatives.
  • Background working in asset management firms, asset servicers, or financial technology organizations.
Not Specified
Product Manager
✦ New
🏢 New York Technology Partners
Salary not disclosed
Boston, Massachusetts 1 day ago

Product Manager – Financial Services / Private Markets

About the Role

We are seeking an experienced Product Manager with deep Financial Services expertise to lead the development and evolution of products supporting Investment Management and Private Markets. This role combines strong domain knowledge across Private Equity, Private Credit, Investment Operations, and Fund Accounting with hands-on experience in data management, reference data, and system integrations.

You will partner closely with business stakeholders, technology teams, and data teams to define product strategy, translate complex financial workflows into clear requirements, and deliver scalable, high-quality solutions.

What You'll Do

  • Own and drive the product roadmap for platforms supporting Investment Management and Private Markets (Private Equity & Private Credit)
  • Partner with Investment, Operations, Fund Accounting, and Technology teams to gather requirements and translate business needs into product features
  • Lead product discovery and definition across:
  • Investment Operations workflows
  • Fund accounting and transaction lifecycles
  • Market and Security Reference Data
  • Data ingestion, enrichment, and distribution
  • Define and manage product requirements, user stories, and acceptance criteria for agile delivery teams
  • Ensure accurate data management and mapping across multiple upstream and downstream systems
  • Collaborate with engineering and data teams on SQL-based analysis, data validation, reconciliation, and issue resolution
  • Oversee integration of reference data (market, security, pricing, counterparty) into core investment and accounting platforms
  • Act as a subject matter expert on private market transactions (capital calls, distributions, valuations, settlements)
  • Support regulatory, audit, and reporting requirements through strong data governance and controls
  • Measure product success through KPIs, user feedback, and operational efficiency improvements

What You Bring

  • 7+ years of experience as a Product Manager, Product Owner, or Business/Product Analyst within Financial Services
  • Strong hands-on experience in Investment Management and Investment Operations
  • Deep knowledge of Private Markets, including Private Equity and Private Credit
  • Solid understanding of Fund Accounting, transaction processing, and lifecycle events
  • Experience working with Market and Security Reference Data
  • Proven background in data management, including mapping across multiple systems
  • Strong SQL skills for data analysis, validation, and troubleshooting
  • Experience working in agile environments with engineering and data teams
  • Excellent communication skills, with the ability to translate complex financial concepts to both technical and non-technical audiences

Preferred Qualifications

  • Experience with private market or investment platforms (accounting, portfolio management, or data platforms)
  • Familiarity with data governance, data quality frameworks, and control processes
  • Experience supporting large-scale system integrations or platform modernization initiatives
  • Background in asset management firms, asset servicers, or fintech organizations
Not Specified
Readily Available Interim Customer Support Lead | VC-Backed B2B Healthtech SaaS | Boston (Hybrid)
✦ New
Salary not disclosed

Readily Available Interim Customer Support Lead | VC-Backed B2B Healthtech SaaS | Boston (Hybrid)

The Client

This client is an AI-powered healthtech startup born out of a multi-year collaboration between leading academic medical centers and top-tier engineering institutions in Europe. This business has developed patented algorithms and a proprietary clinical database to help practitioners improve ultrasound screening accuracy, reduce diagnostic errors, and optimize care pathways for expectant mothers. With a clear mission to expand access to high-quality women's and children's health outcomes through technology, they are now scaling rapidly across the United States; partnering with major clinical networks and onboarding new health system clients at an accelerating pace.

The Role

This is an opportunity to own and build a support function at a company experiencing hypergrowth in the US market. Reporting to the Director of Operations, this role is for someone who sees a blank slate as an opportunity. The customer base is scaling rapidly and this position will be responsible for building the support function that grows with it. The right candidate will be hands-on, close to the product and customers before building out the systems, tooling, and team capable of sustaining growth without compromising the experience

Responsibilities

  • Handle tickets and calls directly to build deep product knowledge and earn customer trust
  • Design and implement the core support ticket infrastructure: SLAs, escalation paths, and cross-functional workflows with Engineering and Product
  • Optimize the CRM/ticketing environment (automations, reporting, routing) and build out a self-serve knowledge base including FAQs and troubleshooting guides
  • Serve as the voice of the customer, translating support patterns and user feedback into actionable product insights
  • Define and track key operational KPIs and build automations to drive ongoing efficiency
  • Champion team autonomy and maintain quality standards throughout a period of significant scale

What We Need to See (Essential)

  • 3-5 years of B2B SaaS experience in Technical Support, Customer Support, or Operations
  • Experience in implementing modern support/ticketing platforms (e.g. Zendesk, Pylon or similar)
  • Proficiency in maintaining & utilizing ticketing CRMs
  • Demonstrated ability to thrive in hypergrowth environments and build processes from zero
  • Comfort working across time zones (specifically West Coast)
  • Genuine alignment with the company's mission in women's and children's health

What We'd Like to See (Bonus)

  • Experience in a healthcare or regulated SaaS environment
  • Familiarity with building or scaling a support function at a Series A-C stage company
  • Experience with CRM automation and reporting

Location: Hybrid

Package: $60-80 per hour

Duration: 4 months


Remote working/work at home options are available for this role.
Not Specified
Associate Attorney (Hybrid Schedule)
✦ New
Salary not disclosed

Associate Attorney – Trial Mentorship Program (1–2 Years Experience)

Hybrid Schedule | Competitive Compensation

We are seeking a motivated Associate Attorney (1–2 years of experience) to join our growing PI litigation team through a structured Trial Mentorship Program designed to accelerate courtroom development and transition you into managing your own caseload.

This is not a back-office drafting role. You will work directly under a senior trial attorney in a defined 12-month courtroom development track built to provide meaningful litigation exposure and a clear path to independent case responsibility.

What You Can Expect

You will receive hands-on mentorship and progressive responsibility, including:

  • Direct collaboration with a senior litigator on active cases
  • Deposition participation and preparation
  • Trial preparation and courtroom exposure
  • Involvement in case strategy sessions
  • Motion drafting and argument opportunities
  • Gradual assumption of case responsibility
  • A defined path to managing your own docket

Our goal is to develop trial-ready attorneys, not long-term support associates.

Development Path

Month 0–3: Shadowing, drafting, and strategic case involvement

Month 3–6: Increased deposition and hearing participation

Month 6–12: Transition into partial caseload responsibility

12+ Months: Independent docket with continued senior mentorship

Compensation & Schedule

  • Competitive compensation based on experience
  • Annual year-end bonus opportunity
  • Compensation reviewed as caseload and responsibility increase
  • Hybrid schedule available

We understand flexibility matters. This role offers a hybrid work structure while maintaining meaningful in-office collaboration for litigation development.

Ideal Candidate

  • 1–2 years of litigation experience
  • Strong interest in courtroom advocacy and trial work
  • Eager to learn directly from a senior trial attorney
  • Motivated to build and manage an independent caseload
  • Strong writing, analytical, and communication skills

If you are looking for a clear path to becoming a confident trial attorney with real courtroom exposure and long-term growth, we would welcome the opportunity to connect.

A Note to Applicants

Every resume submitted for this position is personally reviewed by a member of our team — not by AI software. We value the time and effort you put into your application and ensure it receives thoughtful consideration.


Remote working/work at home options are available for this role.
Not Specified
Attorney – Hybrid Position NYC or Northern New Jersey
Salary not disclosed

Description

Attorney

Temporary to permanent position.


NY Wills & Estates, a New York and New Jersey wills & estates firm, is seeking a detail-oriented, client-focused Attorney to join our growing firm. This is an excellent opportunity to be a part of a highly professional, supportive team and work closely with Managing Attorney Vlad Portnoy, Esq., in a hybrid role (some days in our NYC office, other days from home).


New York offices: 450 7th Ave., Ste. 1500, New York, NY 10123

New Jersey offices: 15 Warren St, Ste 36, Hackensack, NJ 07601


What You’ll Do

As an Attorney, you will manage all aspects of active matters in:

  • New York & New Jersey Surrogate’s Courts – Probate, Administration, fiduciary support
  • Article 81 Guardianship Proceedings – drafting petitions, communicating with parties, Mental Hygiene Court appearances
  • Estate Planning – assisting with Trusts, Wills, POAs, Healthcare Proxies
  • Medicaid Planning- working with the Team to assist clients in all aspects of Medicaid Planning and Elder Law


Your responsibilities will include:

  • Meeting and consulting with clients
  • Drafting petitions, motions, and estate-planning documents
  • Keeping clients informed and responding to inquiries promptly
  • Appearing in court as needed
  • Coordinating with the managing attorney on strategy
  • Managing deadlines, communications, and files in the firm's CMS
  • Performing legal research
  • Participating in weekly and monthly case reviews and team meetings


Tools & Platforms You’ll Use

Caret Legal, WealthCounsel, LexisNexis (templates + research), MS Office, Adobe Acrobat, Google Calendar, MS Teams, ACRIS, Zoom Communications, and NYSBA community forums.


Work Structure

This is a hybrid role:

Some days are in our New York office and/or New Jersey Office

Other days working remotely

We value flexibility while maintaining the highest level of client service.


Qualifications:

  • Licensed in New York or New Jersey (the other state is a strong plus)
  • 5–7 years of experience in:
  • Probates
  • Estate Planning
  • Medicaid Planning
  • Special Needs Planning
  • Guardianships (incl. Article 81)
  • Litigation experience is a plus
  • Experienced in estate planning and/or Surrogate’s Court matters
  • Organized, proactive, responsive, and comfortable handling clients directly
  • Able to manage a varied caseload with professionalism and empathy


Compensation:

  • Base pay: $120,000-$130,000 or commensurate with experience
  • Temp-to-perm (90-day probationary period)
  • Hybrid Work Structure (3 days in-office, 2 remote)


Responsibilities

You will support and manage matters across five core practice areas:

Surrogate’s Court

  • Probate and Administration
  • Fiduciary support
  • Client updates and filings

Estate Planning

  • Draft Wills, Trusts, POAs, and Health Care Proxies
  • Assist with client consultations and strategy

Medicaid Planning

  • Prepare planning documents
  • Assist clients with eligibility strategy

Special Needs Planning

  • Draft and support Special Needs Trusts

Guardianships (Including Article 81)

  • Draft petitions
  • Coordinate with involved parties
  • Appear in Mental Hygiene Court when required


Additional Responsibilities

  • Meet and consult directly with clients
  • Draft petitions, motions, and estate-planning documents
  • Manage deadlines, files, and communication in Caret Legal
  • Conduct legal research
  • Participate in weekly and monthly case reviews and team meetings


Tools You’ll Use

  • Caret Legal
  • WealthCounsel
  • LexisNexis (research + templates)
  • MS Office and Adobe Acrobat
  • Google Calendar, Zoom Communications, MS Teams
  • ACRIS
  • NYSBA community forums


About NY Wills & Estates

At NY Wills & Estates, we are dedicated to helping clients plan for the future by offering expert legal services tailored to their individual needs. Our mission is to make estate planning accessible and easy to understand, ensuring clients have peace of mind knowing their families and assets are protected. We pride ourselves on integrity, exceptional client service, and a commitment to professional excellence. If you want to be part of a reputable firm with a strong client-centric approach, we’d love to have you on our team.



Remote working/work at home options are available for this role.
Not Specified
Communications Project Manager
✦ New
Salary not disclosed
Remote, Oregon 1 day ago

Our biotech client is seeking a Communications Project Manager to support Corporate Communications and R&D Communications in a part-time freelance capacity.

This is an ongoing 20 hours/week role with an expected duration of 6 months, with potential to extend. This position is fully remote and you will be reporting directly to the VP, Enterprise Communications.

The Communications Project Manager will serve as an operational and organizational engine for two fast-moving communications teams. This role ensures projects progress on schedule, leadership receives accurate and timely reporting, and executive-ready materials are consistently delivered. The ideal candidate is proactive, highly organized, experienced in cross-functional communications, and comfortable working directly with senior leaders.

Responsibilities

  • Compile weekly project updates for the VP to support executive staff meeting discussions.
  • Prepare and maintain monthly team reports for Corporate Communications and R&D Communications.
  • Build quarterly business reviews (QBRs), consolidating inputs from multiple workstreams into executive-ready presentations.
  • Create and update executive briefing books (1-2 per week), synthesizing complex information into clear, strategic narratives.
  • Attend weekly team meetings (Wednesdays at 10 AM PST and Thursdays at 11 AM PST), maintaining agendas, tracking follow-ups, and ensuring all commitments are completed.
  • Coordinate project inputs across cross-functional partners; track progress, identify risks, and flag blockers.
  • Gather updates from stakeholders and ensure completeness, clarity, and alignment to team priorities.
  • Synthesize themes across projects to identify patterns, insights, and strategic throughlines for reporting.
  • Prepare materials in polished, executive-ready formats.
  • Maintain project trackers, shared documents, and operational workflows across Airtable, OneNote, and Teams.
  • Support the operational organization of both communications teams as they undergo structural changes, helping maintain consistency, accountability, and predictable information flow.

Requirements

  • Minimum of 3 years of experience in project management, communications, executive support, or similar roles
  • Experience supporting executive communications or communications teams.
  • Strong organizational skills with demonstrated success managing multiple deadlines and stakeholder inputs.
  • Proactive, self-starting working style with a Type A attention to detail.
  • Exceptional written communication skills and comfort preparing executive-level materials.
  • Ability to confidently engage senior leaders to request updates, clarify details, and push for high quality inputs.
  • Comfortable synthesizing information and identifying key themes, insights, and priorities.
  • Strong collaboration skills and a personable, professional presence.

Software Required:

  • Airtable
  • Workfront
  • PowerPoint
  • OneNote

In this position, you may have access to client or customer systems, confidential and/or proprietary information or data, including medical data.

Benefits

Creative Circle's Freelance Employee benefits package includes eligibility for Minimum Essential Coverage (MEC) medical plan, dental/vision/term life package, discount prescription program, critical illness, accident, tele-behavioral health, and 401(k) plan. Sick leave is provided to Candidates whose assignment work location is in a state or city subject to sick leave laws. A Minimum Value (MV) PPO medical plan, Employee Stock Purchase Plan, and paid holiday eligibility are based on length and dates of service.
Email Your Resume In Word To
Looking forward to receiving your resume through our website and going over the position with you. Clicking apply is the best way to apply.
Please do NOT change the email subject line in any way. You must keep the JobID: linkedin : AG24-1980766 -- in the email subject line for your application to be considered.
Allie Gribble - Senior Solutions Delivery Recruiter
For Creative Circle to represent you for this opportunity, you must be currently authorized to work in the United States without the need of employer sponsorship for a non-immigrant visa such as a H-1B, TN, or O visa. We do not support or provide training for STEM/OPT programs. Additionally, you must be physically located in and perform the work for our client in the United is a new role.
This job was first posted by Creative Circle on 03/16/2026 and applications will be accepted on an ongoing basis until the position is filled or closed.
This job was posted on 03/16/2026 and is open for 60 days
Creative Circle is an Equal Opportunity Employer
All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity or expression, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, or any other characteristic protected by law. Our hiring process includes AI screening for keywords and minimum qualifications. Recruiters review all results. Creative Circle will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable state and local law, including but not limited to the Los Angeles County Fair Chance Ordinance, the San Francisco Fair Chance Ordinance, and the California Fair Chance Act. If you need a reasonable accommodation in the application process, please contact your Recruiter (the person you'll be interviewing with) or a member of our Human Resources team to make arrangements. United Healthcare creates and publishes the Transparency in Coverage Machine-Readable Files on behalf of Creative Circle.
Copyright 1999 - 2026. CreativeCircle , Inc. All rights reserved.
Remote working/work at home options are available for this role.
Not Specified
Client Care Srvcs Rep- (IWS) - Hybrid
✦ New
Salary not disclosed
Franklin, WI, Hybrid 6 hours ago
As a Client Care Services Representative within the Integrated Website Services department, you will play a crucial role in delivering exceptional support and enhancing the client experience.

You will engage with prospects, clients, and field representatives across multiple channels, providing consultative services to support navigation of consumer website and mobile app functionality.

Your responsibilities will include: Expertly Resolving Inquiries: Process transactions related to website services and ensure seamless client experiences.

Ticket Management: Create and update tickets on incidents, safeguard personal data, and update client information.

Account Assistance: Help clients in connecting/linking external accounts on the consumer website.

Issue Ownership: Take ownership of ticket issues and de-escalate calls when necessary to provide resolutions.

Business Presentation: Present business concepts and job resources while contributing to a culture of proactive problem-solving and continuous improvement.

Technology Advocacy: Embrace new technology and advocate for self-service capabilities by educating clients and field representatives.

Multi-tasking: Perform multiple job functions to support service levels and service level agreements.

Qualifications Associate's degree in business or related field or equivalent combination of education and experience.

Minimum of 2 years related customer service experience with proven customer service skills.

Advanced written and verbal communication skills.

Ability to multi-task and handle a high volume of calls/case load with the greatest possible degree of accuracy.

Strong organizational skills with the ability to prioritize tasks.

Strong problem-solving skills and ability to provide options.

Demonstrated computer experience with solid keyboarding skills and proficiency with current software packages.

Join us in fostering a professional relationship with our clients to enhance brand loyalty and drive continuous improvement in our services.

This position has been classified as an Associated Person under NMIS guidelines and requires fingerprinting and completion of required form.Non-Registered Fingerprinted
- FINRA Compensation Range: Pay Range
- Start: $18.74 Pay Range
- End: $28.10 Geographic Specific Pay Structure: Structure 110: Structure 115: We believe in fairness and transparency.

It’s why we share the salary range for most of our roles.

However, final salaries are based on a number of factors, including the skills and experience of the candidate; the current market; location of the candidate; and other factors uncovered in the hiring process.

The standard pay structure is listed but if you’re living in California, New York City or other eligible location, geographic specific pay structures, compensation and benefits could be applicable, click here to learn more.

Grow your career with a best-in-class company that puts our clients' interests at the center of all we do.

Get started now! Northwestern Mutual is an equal opportunity employer who welcomes and encourages diversity in the workforce.

We are committed to creating and maintaining an environment in which each employee can contribute creative ideas, seek challenges, assume leadership and continue to focus on meeting and exceeding business and personal objectives.

Skills Policy Inquiries & Complaints Management​ (NM)
- Intermediate, Customer Service Mindset (NM)
- Intermediate, Prioritization (NM)
- Intermediate, Policy & Procedure (NM)
- Intermediate, Case Management (NM)
- Intermediate, Teamwork (NM)
- Intermediate, Compliance (NM)
- Intermediate, Tax Awareness (NM)
- Advanced, Field Relations (NM)
- Intermediate, Analytical Thinking (NM)
- Intermediate, Adaptive Communication (NM)
- Intermediate, Quality Acumen (NM)
- Intermediate, Root Cause Analysis & Decision Quality (NM)
- Intermediate, Client Advocacy (NM)
- Intermediate, Data Security (NM)
- Advanced, Attention to Detail (NM)
- Intermediate, Insurance Products (NM)
- Intermediate, Change Adaptability (NM)
- Intermediate, Customer Support (NM)
- Intermediate, Escalation Management (NM)
- Intermediate FIND YOUR FUTURE We’re excited about the potential people bring to Northwestern Mutual.

You can grow your career here while enjoying first-class perks, benefits, and our commitment to a culture of belonging.

Flexible work schedulesConcierge serviceComprehensive benefitsEmployee resource groupsPandoLogic.

Keywords: Field Service Representative, Location: Franklin, WI
- 53132
Remote working/work at home options are available for this role.
Not Specified
IT Solution Architect (Financial Systems) - Remote
Salary not disclosed
Atlanta, Remote 2 days ago
DivIHN (pronounced “divine”) is a CMMI ML3-certified Technology and Talent solutions firm.

Driven by a unique Purpose, Culture, and Value Delivery Model, we enable meaningful connections between talented professionals and forward-thinking organizations.

Since our formation in 2002, organizations across commercial and public sectors have been trusting us to help build their teams with exceptional temporary and permanent talent.

Visit us at to learn more and view our open positions.

Please apply or call one of us to learn more For further inquiries about this opportunity, please contact one of our Talent Specialists, Amit, at 224 507 1290 Title: IT Solution Architect (Financial Systems)
- Remote Location: Remote (Candidates local to Corning, NY and Charlotte, NC are preferred.

Open to candidates in other locations; candidates must be willing to work EST time zone) Duration: 12 Months with possibility of extension based on demand.

Schedule: Full-time, M-F, 8 AM
- 5 PM.

Some potential flexibility may be required for after-hours work, as needed.

Travel
- up to 25% for travel to Corning, NY.

Estimated as one week per month based on project need.

Only W2 candidates are eligible for this position.

Third-party or C2C candidates will not be considered Position Summary The IT Solution Architect for Supply Chain and Finance is responsible for designing, developing, and guiding the implementation of enterprise technology solutions that support client's financial and supply chain processes.

This role collaborates closely with business stakeholders and cross-functional IT teams to ensure systems are scalable, secure, and aligned with organizational strategy.

The architect enables operational excellence by shaping solution roadmaps, ensuring platform integrity, and driving continuous improvement across finance and supply chain applications.

Key Responsibilities Solution Architecture and Design Develop end-to-end architectural designs for finance and supply chain systems in alignment with business objectives.

Assess existing application landscapes and recommend improvements, modernization opportunities, and integration strategies.

Ensure solutions comply with security, data governance, and enterprise architecture standards.

Business Partnership and Collaboration Engage with Finance, Supply Chain, and IT partners to understand business needs and translate them into technical requirements.

Participate in recurring strategic and operational touchpoints, including cFIN review sessions and architecture-focused team meetings.

Provide subject matter guidance on financial systems such as OneStream and other platforms influencing client's digital finance ecosystem.

Technical Leadership and Support Serve as the technical lead for solution implementations, enhancements, and integrations across finance and supply chain domains.

Address escalated issues, provide root-cause analysis, and ensure long-term stability of assigned applications.

Partner with engineering and operations teams to ensure solution resilience, performance, and sustainability.

Governance, Standards and Documentation Contribute to the development of architecture standards, design patterns, and best practices.

Maintain accurate architectural documentation, including roadmaps, diagrams, functional specifications, and integration models.

Continuous Improvement and Innovation Evaluate emerging technologies and recommend opportunities to enhance process efficiency, automation, and system capabilities.

Support modernization initiatives that strengthen client's digital transformation objectives in the finance and supply chain organizations.

Required Qualifications
- Education and Experience Bachelor's degree in Information Technology, Computer Science, Engineering, or related field (minimum required).

5 years of experience as a Solution Architect with financial systems.

Proven experience architecting solutions in enterprise finance and/or supply chain environments.

Deep knowledge of financial systems (e.g., OneStream, SAP cFIN (Central Finance), or similar platforms).

Familiarity with SAP finance and supply chain modules.

Strong understanding of systems integration, data flows, and enterprise application ecosystems.

Ability to translate complex technical concepts into clear business language.

Key Competencies Strategic Thinking Ability to design future-focused, scalable solutions.

Technical Expertise Strong architecture and platform skills across finance and supply chain.

Communication and Influence Effectively collaborates with technical and non-technical stakeholders.

Problem Solving Skilled at diagnosing complex issues and proposing durable solutions.

Execution Ability to manage multiple priorities and deliver high-quality outcomes.

Preferred Qualifications Experience working in a global, matrixed organization.

Understanding of data governance, security protocols, and architecture frameworks.

Demonstrated ability to lead collaborative solution workshops and stakeholder discussions.

Interview Process: Two rounds.

First round phone screen with direct manager.

Second round video panel interview, including technical review.

About us: DivIHN, the 'IT Asset Performance Services' organization, provides Professional Consulting, Custom Projects, and Professional Resource Augmentation services to clients in the Mid-West and beyond.

The strategic characteristics of the organization are Standardization, Specialization, and Collaboration.

DivIHN is an equal opportunity employer.

DivIHN does not and shall not discriminate against any employee or qualified applicant on the basis of race, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, or military status.

SAP cFIN, OneStream
Remote working/work at home options are available for this role.
Not Specified
jobs by JobLookup
✓ All jobs loaded