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LHH Recruitment Solutions has partnered with a growing organization, and they are seeking a motivated Customer Success & Strategic Accounts Manager – Supply Chain Environment to join their team. You will support a large, enterprise-level customer within a service-driven, supply chain environment. This is a high-visibility role responsible for owning strategic customer relationships, leading a customer service operations team, and driving operational excellence across complex, multi-site service programs. This opportunity is ideal for a leader who thrives at the intersection of customer experience, supply chain operations, and account management, and who enjoys translating data into actionable improvements.

Key Responsibilities:

Strategic Customer & Account Ownership:

• Serve as the primary point of contact and relationship owner for a major enterprise customer within a service-based supply chain environment.
• Build and maintain trusted partnerships with customer leadership, ensuring alignment on service levels, performance metrics, and long-term objectives.
• Lead executive-level business reviews, service performance readouts, and strategic planning sessions, translating operational data into actionable insights.
• Act as the voice of the customer internally, balancing customer needs with operational capabilities and organizational priorities.

Customer Service & Supply Chain Operations Leadership:

• Lead a hands-on customer service and operations team supporting order fulfillment, service delivery, planning, and account execution.
• Provide real-time coaching, workflow oversight, and prioritization in a fast-paced, service-centric environment.
• Foster a culture of accountability, collaboration, and continuous improvement across customer-facing and operational teams.
• Ensure consistent execution of service commitments across logistics, operations, and internal support functions.

Operational Excellence & Process Improvement:

• Partner cross-functionally with supply chain, operations, logistics, finance, and technology teams to optimize service delivery and customer outcomes.
• Drive improvements in forecasting accuracy, demand planning, workflow efficiency, and service-level performance.
• Identify operational risks and service gaps early, proactively implementing corrective actions.
• Apply process improvement methodologies (Lean, Six Sigma, or similar) to improve scalability, efficiency, and customer satisfaction.

Data-Driven Account & Service Management:

• Analyze customer performance data, service metrics, and operational trends to uncover root causes and improvement opportunities.
• Translate complex operational data into clear, compelling narratives for both internal stakeholders and customer leadership.
• Utilize business intelligence tools and dashboards to support decision-making, performance tracking, and strategic planning.
• Drive accountability through defined KPIs, SLAs, and service metrics.

What Success Looks Like:

• Strong, trusted partnerships with enterprise customer stakeholders.
• Improved service performance, forecasting accuracy, and operational efficiency across customer touchpoints.
• A highly engaged, high-performing customer service and account operations team.
• Clear, data-driven insights that support short-term execution and long-term supply chain strategy.

Qualifications and Skills:

• Bachelor’s Degree in Business, Supply Chain Management, Operations, or a related field.
• 7+ years of experience in customer success, strategic account management, supply chain operations, or customer service leadership within a product-based environment.
• 3+ years of people leadership experience, with a hands-on, present leadership style.
• Experience in product driven industries such as supply chain services, foodservice operations, hospitality, or aviation services.
• Strong data fluency, with the ability to analyze and present operational and customer performance metrics.
• Proven success managing large, complex enterprise accounts and acting as the primary customer relationship owner.
• Ability to manage multiple programs and priorities simultaneously in a fast-paced environment.
• Experience with process improvement, workflow optimization, Lean, or Six Sigma methodologies preferred.

Compensation Range: $100,000 - $120,000

Benefits Offered: 2 weeks of vacation, paid sick leave where applicable by state law, Medical Insurance, Dental Insurance Vision Insurance, 401K, and Life Insurance.

If you are a passionate Customer Success & Strategic Accounts Manager looking for anew and rewarding career, please apply today! You don’t want to miss out on this opportunity!

LHH is a leader in permanent recruitment—and in the placement of top talent. Our areas of specialty include office administration, customer service, human resources, engineering, and supply chain and logistics. Please feel to check us out and apply for other opportunities if this role isn’t a perfect match.

Equal Opportunity Employer/Veterans/Disabled

To read our Candidate Privacy Information Statement, which explains how we will use your information, please visit

This is a full-time, on-site role located in Bensenville, IL, for an Assistant Foundry Manager. The Assistant Foundry Manager will oversee daily foundry operations under the training of Foundry Manager, collaborate with team members to improve processes, and ensure optimal production efficiency. Responsibilities include supervising metal casting processes, assisting with process integration, troubleshooting operational challenges, and maintaining compliance with safety and quality standards. The role also involves supporting team management, coordinating with different departments, and ensuring adherence to production schedules.

Qualifications

• Experience in Foundry Management and general foundry supervision
• Knowledge of Metal Castings and related methods
• Understanding of Process Integration and optimization in scheduling production
• Expertise in the Casting processes
• Strong organizational and leadership skills
• Excellent problem-solving and decision-making abilities
• Ability to work on-site in a hands-on capacity
• Experience in a manufacturing or metalworking
• Bachelor's degree in Metallurgy, Engineering, Material Science Foundry Management or a related field is preferred

LHH Recruitment Solutions has partnered with a growing organization, and they are seeking a motivated Director, Food Safety & Quality Assurance (FSQA) to join their team. This is a critical leadership role for a hands-on, strategic FSQA professional who thrives in regulated food environments and enjoys building strong teams while driving continuous improvement. This opportunity is ideal for a food safety leader with deep USDA/FDA experience, a background in food & beverage manufacturing, and a proven ability to lead and develop multi-level teams.

The Director of FSQA will serve as the site-level food safety authority, providing both strategic oversight and day-to-day leadership for all food safety and quality programs. This individual will partner closely with Operations, Supply Chain, and Senior Leadership to ensure regulatory compliance, protect brand integrity, and continuously elevate food safety and quality standards across the facility and extended operations. This role leads a robust FSQA organization with 7-10 direct reports and plays a key role in audit readiness, regulatory interaction, customer engagement, and operational excellence.

Why This Role?

• High-visibility leadership position with meaningful influence on food safety culture.
• Opportunity to lead and shape a mature FSQA organization.
• Stable, growth-oriented manufacturing environment.

Key Responsibilities:

• Provide overall leadership and direction for food safety and quality assurance programs across manufacturing and distribution operations.
• Act as the primary site food safety leader, ensuring compliance with USDA, FDA, and applicable regulatory frameworks.
• Lead the design, implementation, and continuous improvement of HACCP, preventive controls, and prerequisite programs.
• Serve as the main point of contact for regulatory agencies, third-party auditors, customers, and suppliers.
• Oversee internal, external, customer, and regulatory audits, ensuring timely and effective resolution of findings.
• Partner with Operations to enhance sanitation effectiveness, process controls, and product quality outcomes.
• Drive investigation, root cause analysis, and resolution of quality deviations and customer complaints.
• Establish, track, and report key quality and food safety KPIs to leadership.
• Provide QA leadership for capital projects, process changes, and new initiatives.
• Ensure proper disposition of materials and finished products in accordance with food safety and quality standards.
• Develop and deliver food safety and quality training across the organization.
• Manage departmental budgets, resources, and continuous improvement initiatives.

Leadership and Team Development:

• Lead, mentor, and develop a high-performing FSQA leadership team.
• Foster a culture of accountability, technical excellence, and continuous improvement.
• Set clear expectations, performance goals, and development plans for direct reports.
• Actively participate in succession planning and talent development initiatives.
• Represent the FSQA function at the senior leadership level, contributing to broader business strategy.

Qualifications and Skills:

• Bachelor’s Degree in Food Science, Microbiology, or a related discipline.
• 7+ years of experience in food & beverage manufacturing (oils industry experience strongly preferred).
• Extensive USDA and FDA regulatory experience within a manufacturing environment.
• 7+ years of leadership experience, including managing managers and/or technical professionals.
• Demonstrated experience leading teams and managing direct reports.
• HACCP and/or PCQI certification (required).
• Strong working knowledge of GFSI-aligned food safety systems and regulatory expectations.
• Proven ability to influence cross-functional partners and senior stakeholders.
• Background in multi-shift or complex manufacturing operations.
• Experience supporting offsite or third-party facilities.
• Strong analytical, communication, and decision-making capabilities.

Compensation Range: $125,000 - $160,000

Benefits Offered: 2 weeks of vacation, paid sick leave where applicable by state law, Medical Insurance, Dental Insurance Vision Insurance, 401K, and Life Insurance.

If you are a passionate Director, Food Safety & Quality Assurance (FSQA)looking for anew and rewarding career, please apply today! You don’t want to miss out on this opportunity!

LHH is a leader in permanent recruitment—and in the placement of top talent. Our areas of specialty include office administration, customer service, human resources, engineering, and supply chain and logistics. Please feel to check us out and apply for other opportunities if this role isn’t a perfect match.

Equal Opportunity Employer/Veterans/Disabled

To read our Candidate Privacy Information Statement, which explains how we will use your information, please visit