Engineering Structures Journal Jobs in Brea

About Us:

Rigle is a brand accelerator helping global brands scale across all marketplaces through data-driven precision and creative excellence. As we continue to dominate the digital landscape, we are seeking a Growth Marketing Manager (Creator & Performance Strategy) to move beyond simple brand awareness and build high-converting, full-funnel influencer engines.

Position Overview:

The Growth Marketing Manager will be the architect of Rigle’s creator-led acquisition strategy. Unlike traditional influencer roles focused on "likes," this individual will treat influencer marketing as a performance channel—mapping specific content to every stage of the customer funnel. You will be responsible for identifying high-resonance niches, drafting rigorous direct-response briefs, and engineering campaigns that drive measurable ROI. You will work at the intersection of consumer psychology, data analytics, and creative strategy to turn creators into a scalable revenue lever for the brands we represent.

Key Responsibilities:

• Full-Funnel Strategy: Develop and execute comprehensive creator strategies that address the entire customer journey, from top-of-funnel education to bottom-of-funnel conversion and retargeting.
• Niche & Persona Mapping: Conduct deep-dive research to identify specific target audiences and sub-cultures; tailoring unique messaging and creative angles to ensure maximum resonance and higher conversion rates.
• Direct-Response Briefing: Oversee the creation of high-impact content briefs, ensuring influencers utilize proven direct-response frameworks (hooks, social proof, and clear CTAs).
• Performance Optimization: Use data-driven insights from tools to monitor CAC, LTV, and ROAS, constantly optimizing future campaigns based on hard revenue data.
• Cross-Channel Synergy: Identify winning organic content for "whitelisting" or "Spark Ads," extending the lifecycle and ROI of creator assets.
• Technical Attribution: Implement and manage sophisticated tracking systems (UTMs, coupon codes, and post-purchase surveys) to ensure accurate attribution across fragmented customer journeys.
• Relationship & Negotiation: Negotiate performance-based contracts and manage budgets with a focus on unit economics rather than just follower counts.
• Trend Engineering: Stay ahead of algorithmic shifts and consumer behavior trends to ensure Rigle’s brands remain at the forefront of the creator economy.

Qualifications:

• 3+ years of experience in Growth Marketing, Performance Marketing, or Influencer Strategy with a proven track record of driving direct revenue.
• Strategic Mindset: Deep understanding of marketing funnels, customer acquisition costs, and the psychological triggers that drive online purchasing.
• Vertical Expertise: Experience in the beauty or lifestyle industry is highly preferred, specifically in identifying "winning" visual hooks for these categories.
• Analytical Rigor: Proficient in interpreting multi-channel attribution data and translating complex spreadsheets into actionable creative pivots.
• Communication: Ability to bridge the gap between creative "vibe" and business "ROI" when speaking to both brand owners and content creators.
• Agility: Ability to work in a fast-paced environment, managing multiple brand funnels simultaneously without losing sight of the data.

What We Offer:

• Competitive salary and benefits package.
• Opportunity to work in a dynamic and growing company with a focus on innovation.
• Flexible work environment with opportunities for professional growth.
• The chance to make a significant impact on the success of leading beauty brands in the U.S. market.

Who We Are

We are Skybound.

We love creators. We love fans. We love thrilling games, indelible images and moving stories. Our roots are in comics, but our brands extend to video games, television, movies, merchandise, and live experiences. We take special pride in original tales, fresh characters, and diverse voices.

From well-known franchises to freshly-minted originals, we offer the chance to join brilliant creators shaping a new generation of entertainment in a concentrated, agile environment where every perspective matters, and any idea can create a breakthrough.

Opportunity

Skybound is looking for an experienced and passionate Senior Systems Designer to help build a thrilling new game franchise. The Senior Systems Designers create rewarding loops that help players set goals, progress, and stay engaged over multiple play sessions. They craft and tune player advancement and rewards across the entire game.

You will collaborate closely with the Game Director, department leads, and cross-disciplinary teams to define and drive the strategic vision for player progression and meta systems. You'll mentor other designers, establish best practices, and ensure the systems design team delivers high-quality, scalable solutions that support both gameplay and business goals.

If you're passionate about building compelling systems, love mentoring others, and thrive in a creative, combat-focused environment, we'd love to hear from you.

Reports: This position will report to Game Director.

Responsibilities: Responsibilities include, but are not limited to:

• Lead the vision and execution of player progression, meta systems, and engagement loops across single and multiplayer experiences.
• Define and drive KPIs for progression systems that align with player satisfaction and business goals.
• Mentor and guide systems designers, fostering a culture of excellence, collaboration, and innovation.
• Own major feature areas from concept through implementation, ensuring quality and consistency across the game.
• Collaborate cross-functionally with engineering, art, UX, and production to ensure systems are well-integrated and technically feasible.
• Establish and evangelize best practices for systems design, documentation, and tool usage.
• Anticipate and resolve design challenges, proactively improving workflows and pipelines.
• Playtest and iterate on systems regularly, using data and player feedback to refine and optimize.

Requirements

• 10+ years of experience in the games industry, with a focus on systems design and progression.
• Proven leadership experience, including mentoring designers and leading cross-functional initiatives.
• Shipped at least one AAA title with significant ownership of progression or meta systems.
• Deep understanding of player psychology, engagement strategies, and content pacing.
• Strong analytical skills, with the ability to translate complex systems into clear, actionable designs.
• Experience collaborating with engineering on tool development and pipeline optimization.
• Excellent communication and documentation skills, with fluency in PowerPoint, Word, Excel, Visio, etc.
• Strategic mindset, balancing creative vision with technical and business constraints.

Preferred Qualifications

• Experience with Unreal Engine, including scripting and integration into production pipelines.
• Strong technical scripting skills and a willingness to learn new tools and technologies.
• Passion for combat-oriented games, player progression, and Skybound's unique properties.

Job Type: Regular, Full-Time

Salary Range: $125,000 - $165,000

• Actual base salary is dependent on several factors including but not limited to: market dynamics, location and region, experience, specialized skills/training (education), level of responsibility, budgetary considerations, tenure at the company (for current employees), etc.
• The salary range listed is just one component of the total compensation package for employees
• Compensation decisions are dependent on circumstances of each role

Skybound offers a wide array of benefits including medical, dental, vision, life insurance, flexible spending and dependent care accounts, as well as free counseling through our Employee Assistance Program (EAP). We also offer a 401K plan with 4% match, 12 weeks of paid parental leave, generous time off, wellness benefits, and tuition reimbursement.

Company Overview

Skybound is a multiplatform content company working closely with creators and their intellectual properties, extending stories and universes to new platforms, including comics, television, film, tabletop and video games, books, digital content, events, and beyond. We are home to critically-acclaimed global franchises, including The Walking Dead and Invincible.

Skybound Games produces, publishes and distributes video and tabletop games across all genres, including the multi-million-unit selling The Walking Dead video game series. In addition to our wholly-owned franchises, we work with independent developers to foster and create original games with compelling characters and worlds, strong creator and artistic focus, and innovative approaches to engaging genres.

Invincible is one of Skybound's tentpole franchises (celebrating 20 years!) and spans the world of comic books, merchandise, video games, and the critically acclaimed adult animated television series on Prime Video. Now in its second season, the television show has consistently ranked as one of Prime Videos top-streamed series with a 99% score on Rotten Tomatoes. Based on the groundbreaking comic book by Robert Kirkman, Cory Walker, and Ryan Ottley, Invincible revolves around 18-year-old Mark Grayson, who's just like every other guy his age—except his father is (or was) the most powerful superhero on the planet. Still reeling from Nolan's betrayal in Season One, Mark struggles to rebuild his life as he faces a host of new threats, all while battling his greatest fear - that he might become his father without even knowing it.

The show stars Steven Yeun, with Sandra Oh, Zazie Beetz, Grey Griffin, Chris Diamantopoulos, Walton Goggins, Gillian Jacobs, Jason Mantzoukas, Ross Marquand, Khary Payton, Zachary Quinto, Andrew Rannells, Kevin Michael Richardson, Seth Rogen, and J.K. Simmons. Executive producers include Skybound's own Kirkman, David Alpert, and Margaret M. Dean.

Equal Opportunity Employer

At Skybound we value diversity and are looking for extraordinary employees of all backgrounds! Skybound is an Equal Opportunity Employer and provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, citizenship, age, genetic information, disability, hair texture or veteran status. In addition to federal law requirements, Skybound complies with all applicable state and local laws governing nondiscrimination.

Skybound will consider applicants with criminal histories in a manner consistent with the CA Fair Chance Act and Los Angeles Fair Chance Initiative for Hiring Ordinance.

For more information on our Privacy Policy, visit: working/work at home options are available for this role.

• Pursuing opportunities at institutions such as Naval Postgraduate School (NPS) or Navy War College (NWC)
• Completing Joint Professional Military Education (JPME) at one of the various service colleges

PCB INSPECTOR

Location: Brea, CA

Work schedule: 1st shift and 2nd shift available

QUALIFICATIONS

• Minimum 2 years of PCB inspection experience in electronics manufacturing.
• Ability to read blueprints, drawings, specifications and PCB gerbers.
• Skilled in electrically measuring resistors and capacitors.
• Expertise in reading component values by inspecting parts.
• Knowledge of various computer programs (Microsoft Excel, Word, Outlook and Adobe).

Summary:

The Final Inspector - Level III will perform visual, electrical and dimensional inspection of printed circuit board assemblies; will be responsible for performing receiving inspections of outsourced processes and final assembly inspections while recording results and preparing various quality documents. Candidates must be able to work a minimum of 6 hours per day under a microscope.

Responsibilities:

• Read blueprints and/or engineering specifications to obtain information such as specified material, electrical, cosmetic requirements and workmanship instructions.
• Perform visual and dimensional inspections of printed circuit board assemblies to ensure workmanship which complies with the appropriate requirements from engineering drawings, process specifications, IPC-610 standards, J-STD-001 and customer specific criteria.
• Performs inspection on electrical or electronic components by using electrical meters or instruments to confirm adherence to electrical specifications.
• Performs inspection of conformal coating under both black and white light.
• Perform and record results of first article inspections of boards after Thru-Hole.
• Perform sub-assembly, box build, shipping, and receiving inspection as required.
• Assist in failure investigations, root cause analysis and corrective action activities and quality improvement projects.

Job Summary:

Control Air Enterprises LLC is looking to hire an organized, timely, and respectful project engineer with a minimum of a bachelor’s degree in engineering, architecture or construction management to join our Anaheim office (Anaheim, CA). The project engineer must have short- and long-term processing abilities and demonstrate their ability to understand and comply with company, project, contractual requirements, and to provide clear and accurate documentation.

Responsibilities will include but are not limited to the following:

• Assist in managing large & complex HVAC construction projects.
• Assist in managing subcontractor scope and performance of contractual requirements.
• Assist in tracking field installation.
• Organize, file, and track all project coordination and correspondence.
• Accurate documentation to successfully track projects, including submittals, schedules, schedule
• Of values, billings, RFI’s (requests for information), requests for change orders, change orders,
• Project start-up and close-out (including timely processing of O&M’s and “as-built” packages).
• Learn all software programs utilized in the day-to-day business operations of the company.

Basis of Evaluation:

• Projects consistently meet or exceed expected profit objectives.
• Effective control of deliveries to coincide with schedules and progress billing.
• Timely review, approval, and submission of RFI's, requests for change orders, and change
• orders.
• Timeliness and accuracy of submittals, project turnover and start-up packages.
• Proper documentation of all projects reflecting the flow of the project.
• Maintain and grow Control Air’s customer satisfaction and reputation.

Required Characteristics:

• Must have a strong work ethic and a “can-do” problem solving attitude.
• Must be an excellent listener and communicator.
• Must be proficient in Microsoft Office Outlook, Excel, and Word.
• Bluebeam, Adobe editing, ACAD training is an advantage.
• Experience in mechanical contracting is desired but not necessary.
• Bachelor's degree in a Construction related profession or similar is required.
• Must present a strong, confident and professional image.
• Must be able to commute to different jobsites within the Bay Area.

Skills:

• Basic level of understating plans and specification.
• Basic understanding of construction schedules.
• Ability to interface with the clients.
• Ability to coordinate with other team members.
• HVAC/Mechanical Engineering (Preferred).

Benefits include the following:

• Medical, dental and vision benefits
• 401k retirement plan
• Life Insurance
• Long-Term Disability Insurance
• FSA & extra insurance
• Paid holidays
• Paid time off
• Employee stock ownership plan (ESOP)

Pay range: $25 - $40 Hourly

Join Us:

Let’s be honest- life is too short to work at a job that you don’t love. So, do something about it! Come be a part of our team and work with us on industry defining projects. We are a family of passionate people, who are smart and kind, and have some pretty amazing skills. We love what we do, and love being California’s Homegrown Mechanical Experts.

About Control Air Enterprises:

We have been in business for over 42 years, are a full mechanical contracting firm specializing in Major Construction, Tenant Improvement, Industrial, Plumbing, Retrofit, Service, Controls, Energy Commissioning and Detailing. Our divisions can handle a wide range of projects and services that include Design Build, Design Assist and Plan & Spec for facilities in the Medical, Entertainment, Laboratory, Hotel, Resort, Office, Government, Education, Civic and Commercial industries. Oh, we are also 100% employed owned (ESOP), have over 1,000 family members, and have one of the largest fabrication shops in California. Our corporate headquarters are in Southern California (Anaheim - just south of Los Angeles), conveniently located near several major freeways. We also have offices in San Diego and Hayward (Northern California). Our manufacturing facilities are located in Anaheim (Southern California) and Hayward (Northern California).

Equal Opportunity Employer, including disabled and veterans.

The Opportunity:

The Account Executive, Prestige, Orange County is a key partner within their territory, consistently meeting and exceeding seasonal sales goals across major retailers. This role is about more than just driving numbers- it’s about building strong, lasting relationships and identifying opportunities to grow the business in thoughtful, strategic ways. You’ll work closely with store teams, internal partners, and retail staff, bringing strong product knowledge, clear communication, and a collaborative mindset. With natural energy and enthusiasm for the work, you’ll help ensure Puig Prestige brands (Carolina Herrera, Rabanne, and Jean Paul Gaultier) are represented with purpose and impact, motivating teams and elevating the customer experience.

What You’ll Get to Do:

Sales & Strategy:

• Lead your territory by developing and executing thoughtful sales strategies that not only meet but exceed financial targets across key accounts
• Regularly analyze sales trends and customer behavior to uncover actionable insights and drive sustained business growth
• Oversee performance across doors by ensuring each location has the right mix of staffing, merchandising, and activations to reach full potential
• Manage budgets and allocate spend strategically for each account, ensuring alignment with Puig’s financial and operational guidelines
• Build momentum at retail through in-store events and tailored promotions that excite both teams and customers

Education & Team Development:

• Design and implement local training initiatives in partnership with the Education team that support both sales goals and brand standards
• Provide hands-on coaching to Beauty Advisors and Makeup Artists, helping them build product knowledge, selling confidence, and customer connection
• Motivate teams by fostering accountability, recognizing strong performance, and leading through brand storytelling and example

Relationship Building & Retail Partnerships:

• Serve as a key point of contact and trusted partner for store managers, corporate retail stakeholders, and internal cross-functional teams
• Collaborate closely with Visual Merchandising and Store Design to ensure brand presentation is impactful, consistent, and aligned with current campaigns
• Proactively identify and address business needs, from promotional planning to team resourcing, to keep performance on track
• Lead recruiting, onboarding, and development of in-store talent to strengthen retail teams, improve rankings, and grow Puig’s brand presence

We’d love to meet you if you have:

• 5+ years of sales experience in beauty, fashion, or luxury retail, including ownership of key accounts
• Proven success developing and executing sales strategies across major retail partners
• Strong knowledge of fragrance and makeup categories, paired with compelling brand storytelling skills
• A track record of exceeding sales targets and driving measurable growth
• Experience leading in-store teams, delivering impactful trainings, and developing talent
• Solid business acumen, including comfort with data analysis, budgeting, and planning
• Clear communication and strong project management skills, with a collaborative approach
• Natural leadership ability- you coach, influence, and inspire retail partners to perform at their best
• High emotional intelligence and professionalism, with the ability to build lasting relationships
• A genuine passion for luxury beauty and delivering elevated retail experiences
• Flexibility to work weekends and key holidays as needed
• Proficiency in Microsoft Office (Excel and PowerPoint)
• A valid driver’s license, reliable transportation, and willingness to travel up to 75% including overnight travel

Compensation:

As required by California State’s salary transparency law, effective November 2022, the expected base salary for this position ranges from $110,000.00 - $115,000.00. Various factors are considered when extending offers, such as relevant skillset, training, years of experience related to the current job description, education, and our organizational structure. In addition to the base salary, PUIG offers a competitive benefits package that includes health and dental insurance, life insurance, disability insurance, 401K, paid holidays, a generous paid time-off policy, hybrid work environment, and career opportunities within a dynamic team.

EEOC:

Puig is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, ethnicity, age, disability, marital status, veteran status, or any other characteristic protected by law.

Diversity, Equity, and Inclusion Commitment:

At Puig, we are continually looking for enthusiastic and committed individuals from a broad range of backgrounds and experiences to join our team.We believe that creating an inclusive environment in which you feel welcomed, valued, engaged, and empowered strengthens our business and fosters a culture where we are inspired to work hard, challenge ourselves, and be innovative in our thinking. Additionally, we believe that the diversity of our employees makes us a stronger company and better able to serve our customers around the world.

About Puig:

Puig creates unique and highly desirable beauty and fashion brands that empower people to reinforce their self-esteem and find their own expression in a family-owned company that aims to leave a better world for the next generation.

Our brand portfolio is structured in three divisions: Beauty and Fashion, with the owned brands Carolina Herrera, Nina Ricci, Paco Rabanne, Jean Paul Gaultier, Dries Van Noten, Penhaligon’s, Byredo, Dr. Barbara Sturm, and L’Artisan Parfumeur; the licenses of Christian Louboutin and Comme des Garçons perfumes; and Lifestyle fragrances, among them Adolfo Dominguez, Antonio Banderas, Shakira, and Benetton. The Charlotte Tilbury division, which includes the luxury makeup brand and the Derma division, with the Apivita, Uriage and Isdin brands. We sell products in 150 countries and operate 26 subsidiaries.

At Puig we honor the values and principles put in place by three generations of family leadership. Today we continue to build on that legacy, through conscious commitments in our ESG agenda (environmental, social, and governance) aligned with the UN Sustainable Development Goals.

Workers Compensation Claim Manager

Property & Casualty Insurance

The manager oversees a team of Claim Specialists who address claims of varying complexities within the department. This role involves tracking claim trends and regularly reporting findings to department leadership, along with action plans to mitigate any negative trends. Candidates residing in Pacific Standard Time regions are highly preferred. A deep understanding of California Workers’ Compensation statutes is essential. The manager will direct policies and procedures to ensure that claim handling aligns with the company’s best practices, as well as all relevant legal and regulatory standards.

Collaboration with the Assistant Vice President is a key aspect, focusing on the planning and establishment of regional business goals. Working alongside risk engineering, underwriting, account executives, vendor management, and legal teams, the manager will address trends that could affect claims costs and develop guidelines that support the department’s and company’s objectives. Technical support should be provided to claims specialists, drawing from industry publications, seminars, and various resources to remain current on essential updates.

Staying informed about recent legal rulings and trends by reviewing case law is also critical. Ensuring a competent claims staff is vital for the timely and equitable resolution of claims based on applicable contracts, state regulations, and company policies. Coverage issues will be identified, including a review of all coverage evaluation letters. The manager will approve recommendations for case reserves and oversee the adequacy of reserves for claims managed by the team. Guidance in claim negotiations and extending settlement authority to Claims Specialists is essential, as is recruiting, mentoring, and retaining skilled staff. Developing and training direct reports is important to maximize their growth and success, while also addressing any performance issues to meet both departmental and individual goals.

Setting, executing, and monitoring regional office claims objectives in alignment with the company’s mission is crucial, along with a willingness to participate in special projects beyond standard duties. Engaging with current and potential customers about the company’s claims capabilities and their specific needs is also required.

Candidates should have over eight years in WC Claims supervision or management roles, with substantial experience in California jurisdiction. A bachelor's degree or its equivalent is mandatory, alongside strong verbal and written communication skills. Proficiency in the Microsoft Office suite and Lotus Notes is also necessary.

SUMMARY

This senior-level service role combines hands-on technical expertise with regional leadership responsibility. The position serves as the primary service and customer support contact for a defined region, balancing field-based service work with oversight, coordination, and performance management of service operations. The role plays a critical part in maintaining customer satisfaction, driving service quality, and ensuring efficient response and resolution across complex CNC environments.

RESPONSIBILITIES

• Serve as the main regional service contact, coordinating incoming service requests and assigning work to field personnel.
• Provide advanced technical support and troubleshooting for CNC equipment involving mechanical, electrical, pneumatic, hydraulic, and PLC systems.
• Support and mentor service engineers through field assistance, technical guidance, and localized training initiatives.
• Oversee open service issues, ensuring timely resolution, proper documentation, and customer communication.
• Prepare service estimates, manage service reports, and support billing and quality documentation processes.
• Conduct performance feedback activities, participate in interviews, and assist with ongoing training and development planning.
• Support machine installations, inspections, shipping coordination, and showroom equipment activities as needed.
• Perform regular safety and compliance audits related to service and facility operations.

QUALIFICATIONS

• Bachelor’s degree required.
• Five to seven or more years of progressive service engineering experience with exposure to leadership or regional responsibility.
• Strong working knowledge of CNC systems, including mechanical, electrical, pneumatic, hydraulic, PLC, and programming fundamentals.
• Demonstrated ability to manage multiple priorities in fast-paced, field-driven environments.
• Proven customer-facing communication skills with a professional, solutions-focused approach.
• Strong organizational skills with attention to detail and follow-through.
• Proficiency with standard business software; experience with ERP or CRM systems is a plus.

BENEFITS

• Competitive base compensation with performance-based bonus opportunities.
• High-visibility regional leadership role with strong ownership and decision-making impact.
• Blend of hands-on technical work and leadership responsibilities for continued skill growth.
• Opportunity to work directly with customers and advanced CNC technologies.
• Comprehensive benefits package supporting long-term career stability.

Now Hiring: Construction Project Manager (Retail Grocery)

A well-established organization in the retail grocery industry is seeking an experienced Construction Project Manager to oversee commercial construction projects from pre-construction through closeout.

Location: Orange County, CA

Schedule: Mon–Fri | 9:00 AM–5:30 PM

Travel: 25%–50%

Employment Type: Full-Time

Compensation: Starting at $100K+ (DOE)

What you’ll do:

• Manage end-to-end construction projects in a retail environment

• Coordinate architects, contractors, vendors, landlords, and internal teams

• Oversee MEP systems, schedules, budgets, RFIs, and change orders

• Conduct site visits and ensure quality, safety, and compliance

• Support bid analysis, estimating, reporting, and due diligence efforts

What we’re looking for:

• 5+ years of commercial construction project management experience (retail preferred)

• Strong knowledge of MEP systems and lease-driven construction

• Experience with tools like Procore / Bluebeam (or similar)

• Excellent communication, negotiation, and financial management skills

• Bachelor’s degree in Construction, Engineering, Architecture, or related field

Why consider this role:

Competitive compensation

Strong benefits (medical, dental, vision, 401k w/ match, PTO)

High-impact role with visibility and ownership

Stable, growing organization in the grocery retail space

Crane Authentication is the world leader in brand authenticity and integrity, with a heritage spanning more than 40 years. We serve many of the world's leading brand owners, licensors, and media rights owners (including around half of the Interbrand 100 Best Global Brands 2021) and are the only provider that addresses brand value and vulnerability across physical and digital domains. Crane is also a provider of high-security and compliance solutions to governments. At Crane, designers work with technologists, integrators, analysts, and domain experts to ensure solutions are brand-led, practical, and effective.

As a partner to businesses and governments, Crane Authentication offers expertise and cutting-edge innovations that protect and enhance products, secure identities, safeguard revenues, and enforce compliance. Customers from different business sectors and levels of government trust its team of 1,250 people for their expertise in R&D, security design, engineering, and data-driven insights. With a presence in 15 countries on three continents, the Crane Authentication team understands the regional nuances of the opportunities and challenges facing its customers.

The Customer Service Representative serves as the main contact to resolve customer issues and foster a positive relationship between the customers and the company.

Essential Functions Performed by the Position

· Responds and ensures customer enquiries and requests are addressed in a timely manner.

· Coordinates with the sales team and internal departments to ensure the production quality and customers' requirements are met.

· Handles customer complaints according to the company procedures and service standard.

· Communicates with the sales team and internal departments to maintain updated customer profile information.

· Prepares proforma invoices for Prepaid Customer, track the payment and inform the accounting Dept. to release the order to customer.

· Takes orders, determines charges, and oversees billing or payments.

· Provides information about products and services and responds to questions and complaints professionally.

· Maintains accurate records of all transactions made in connection with work.

· Performs desk coverage duties for Buyer within US Office when employee is out of office.

· Provides warehouse support on an as needed basis.

· Provides internal support to other teams on an as needed basis.

Position Qualifications Education:

· Bachelor's degree is desirable.

Experience:

· At least one year's experience in a customer facing role.

· At least one year's experience in the garment/textile/sportswear industry.

Knowledge, Skills, and Abilities :

· Customer/supplier liaising skills.

· Effective communication skills in listening, speaking, and writing, to respond to the customer clearly and accurately.

· Understand customers' needs and concerns to resolve the topic as efficiently and effectively as possible.

· Respond to questions and complaints in a friendly and professional manner.

· Good interpersonal skills. Be patient and polite, especially when dealing with difficult customers.

· Able to analyze situations, investigate problems, and determine solutions.

What we offer:

Crane offers competitive benefits, tailored to each region in which we operate. In addition to benefits, our employees enjoy perks such as company-sponsored wellness programs, volunteer opportunities, regular team building and engagement events and learning and development opportunities.

We value diversity at our company. Everyone who applies with the qualifications will receive consideration for employment without regard to: age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law.