Engineering Structures Journal Impact Factor Jobs in Hoffman Estates

About the Company

HSG Tech Inc. is an American Subsidiary of HSG Laser who is a fast-growing supplier in the global metal forming solution industry. We believe intelligent manufacturing changes future. Customers in 100+ countries have used and recognized our equipment and service. Please visit the web site for details about HSG: Function:

• Has overall responsibility for the strategic leadership and operational excellence of the service department.
• Builds scalable infrastructure, implements efficient processes, and fosters a culture of continuous improvement to support long-term customer relationships and business growth.
• Ensures the delivery of high-quality post-sale support through effective service request management, field service coordination, and customer satisfaction initiatives.

Primary Responsibilities:

Strategic Service Leadership

• Defines and execute a long-term vision for the service organization that aligns with company goals and customer expectations.
• Leads initiatives to improve service delivery, reduce equipment downtime, and enhance customer experience.
• Establish and monitor service performance metrics, driving accountability and operational excellence.

Service Operations Management

• Oversees the full lifecycle of service requests, ensuring timely, accurate, and professional resolution.
• Directs field service teams and technical support staff, optimizing scheduling, resource allocation, and responsiveness.
• Ensures compliance with warranty policies, service agreements, and industry regulations.

Customer Experience & Satisfaction

• Champions a customer-centric approach across all service functions.
• Implements feedback mechanisms, satisfaction surveys, and follow-up protocols to measure and improve service quality.
• Serves as a senior escalation point for complex service issues and high-value customer relationships.

Secondary Responsibilities:

Process & Infrastructure Development

• Designs and implements scalable service processes, workflows, and systems to support growth and efficiency.
• Builds infrastructure where gaps exist, creating structure in areas of ambiguity and evolving needs.
• Leads digital transformation efforts within the service department, including CRM and service management platforms.

Team Development & Leadership

• Recruits, trains, and mentors a high-performing service team, fostering technical expertise and leadership capabilities.
• Conducts performance evaluations, succession planning, and professional development initiatives.

Reporting & Analytics

• Delivers executive-level reporting on service performance, customer satisfaction, and operational trends.
• Uses data-driven insights to inform strategic decisions and continuous improvement efforts.

Cross-Functional Collaboration

• Partners with engineering, sales, and product teams to ensure service readiness for new product launches and customer feedback integration.
• Represents the service function in leadership meetings and strategic planning sessions.

Position Requirements:

Education & Experience

• Bachelor’s degree in Engineering, Business Administration, or related field desired.
• Minimum 10 years of experience in service operations, with at least 5 years in a senior leadership role within an OEM manufacturing or industrial environment as a Service Manager.
• Proven experience managing technical service teams and developing service infrastructure.

Skills & Competencies

• Strategic thinker with strong operational execution capabilities.
• Exceptional leadership, communication, and interpersonal skills.
• Proficiency in CRM, ERP, and service management platforms.
• Strong analytical skills and ability to interpret complex data sets.
• Deep understanding of machinery, industrial equipment, or technical service environments.

Other Requirements

• Ability to travel to customer sites, manufacturing facilities, and industry events as needed.
• Comfortable working in fast-paced, evolving environments and creating structure where ambiguity exists.
• Demonstrated resilience and adaptability in navigating change and leading through uncertainty.

HSG is committed to ensuring equal employment opportunities to all qualified persons without regard to race (including associated hairstyles), color, religion, sex, gender identity, sexual orientation, national origin, ancestry, citizenship status, age, marital status, genetic information, military status, unfavorable discharge from military service, order of protection status, pregnancy, arrest record, disability, or any other status protected by applicable law. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. HSG participates in E-Verify and conducts pre-employment drug testing and background checks as part of our hiring process.

Schaumburg, Illinois, USA Job Description

Location: Schaumburg, IL (Hybrid work schedule)

Are you looking for a unique vehicle to a successful career? NTN Bearing Corporation (NBCA) has employment opportunities that will assist qualified candidates to achieve their desired goals. NTN is one of the world's premier bearing manufacturers serving the automotive and industrial markets for the past 100 years. Proven stability, growing sales and career opportunities are a few of the factors that set NTN apart. NTN is currently seeking an Account Support Representative in our Mt. Prospect office.

The Account Support Representative is the customer's main point of contact. The ASR is responsible for placing orders, checking the status of orders, and for product price/availability information. The ASR represents the customer's interest when interacting with various departments within NTN. This position has significant interactions with Logistics, Credit, Engineering, Marketing, Sales, Inventory Planning and the Warehouses. The ASR ensures that each customer has a positive experience with NTN.

Major Responsibilities

• Provide quality service to customers.
• Sales Support, understand order processing and expedite orders.
• Responding to inventory inquiries. Solution driven and team oriented.
• Credit/Debit Requests.
• Understand NTN Procedures, Principles and Practices.
• Forecast Analysis
• Review Electronic Data Interchange Output
• Analyze Quality and Delivery Reports received from Customers
• Analyze Open Order Reports for customers.
• Pull and enter data into Customer Portals.
• Knowledge of EDI process

Requirements, Knowledge, Skills And Abilities

• Bachelor's Degree preferably in business or related field; or three to five years of related experience.
• Account management-related experience preferred.
• Demonstrated proficiency with customer focus with the ability to engage and diffuse dissatisfied customers.
• Proficiency in Microsoft Office, JDE/ Oracle experience preferred.
• Strong written and verbal communication skills.
• Effective organizational/time management skills with the ability to multi-task.

The actual base pay offered to the successful candidate will be based on multiple factors, including but not limited to job-related knowledge/skills, experience, business needs, geographical location, and internal equity. At NTN, it is not typical for an individual to be hired at or near the top end of the range for their role, and compensation decisions are dependent upon the facts and circumstances of each position and candidate. Pay range $45K - $53K annually.

NTN Bearing Corporation (NBCA) offers a full range of comprehensive benefits, including choice of medical plans, dental, vision, life and disability insurance, a cash matching 401(k) Plan, separate company contribution to your 401(k)-retirement account, paid vacation, and eligibility for tuition reimbursement. NTN Bearing Corporation is an equal opportunity employer.

All qualified applicants are encouraged to apply. Qualified candidates will be considered for employment without regard to race, color, religion, sex, or national origin. We further are committed to considering all qualified individuals with disabilities and will provide reasonable accommodation as needed throughout the hiring process. Qualified Veterans are encouraged to apply.

How To Apply

If you are interested in this employment opportunity, please visit our website at , click careers and apply.

Who we are:

Atkore is forging a future where our employees, customers, suppliers, shareholders, and communities are building better together - a future focused on serving the customer and powering and protecting the world.

With a global network of manufacturing and distribution facilities worldwide, Atkore is a leading provider of electrical, safety and infrastructure solutions.

Who we are looking for:

We are currently looking for a BIM Technician to be based out of Tampa, FL reporting to the Drafting Manager. This person will be responsible for working with the project team to develop accurate and complete modeling drawing sets. The BIM Technician will ensure the integrity of project drawings while maintaining privileged information per the customer and company requirements.

What you'll do:

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• Accurately identify product specifications and understand of detail assemblies and their application for installation.
  
• Create or revise/update construction drawings, maintaining a tracking log of drawings.
  
• Review drawings for accuracy and scope of work, ensuring quality of final drawings.
  
• Collaborate with team and customers to ensure that projects are successfully completed, and best practices/technical issues are addressed.
  
• Run the multi trade coordination for clashes to assist project team with the design process.
  
• Conduct clash detection and visual walkthroughs using Navisworks Manage.
  
• Research ways to continuously improve our process including providing insight into new time saving methodologies and best practices.
  
• Manage, maintain, and update BIM Project documents.
  

What you'll bring:

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• Bachelor's (preferred) or Associates Degree in Architecture, Engineering, and Construction (AEC) related field with 1 to 3 years of industry experience.
  
• 1+ years' experience in 3D Revit or 3D AutoCAD.
  
• Technical certificates in Drafting and ED BIM Modeling training (preferred).
  
• Experience with Autodesk Revit, CAD, and BIM procedures (Preferred).
  
• Familiarity with Overhead coordination process including 3D Modeling utilizing Revit in project environment, Project As-builts and turnover for Facility management.
  
• Experience with Microsoft Office Suite, CAD and BIM systems including Autodesk AutoCAD, Revit Suite, BIM 360, Veo, Bluebeam, Word, Excel, and PowerPoint.
  

Within 3 months, you'll:

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• Complete the onboarding material and training on companies' products and drafting processes.
  
• Collecting information from multiple plans and incorporating them into a model which can be used to build structural support.
  
• Produce 2D shop drawings and 3D models projects with assistance of PM and BIM Designer.
  
• Complete Atkore Immersion process.
  

Within 6 months, you'll:

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• Communicate effectively with PM's and other team members in order to gather the information needed for each project.
  
• Develop strong knowledge of the companies' products and produce accurate designs based on each project needs.
  
• Assist with BIM Designer to coordination meeting and be part of BIM project development at different phases: modeling, cleaning clashes and producing shop drawings.
  

Within 12 months, you'll:

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• Produce structural models and drawings using Revit and manage coordination projects.
  
• Manipulate and develop CAD library components for AutoCAD and Revit or other related software.
  
• Independently handle BIM project from start to finish by assisting to BIM Coordination, performing clash detection, and resolving coordination issues.
  

Atkore is a recipient of a Great Place to Work certification and a Top Workplaces USA award! We're committed to creating an engaged and aligned workforce that drives collaborative culture. Our team strives for breakthrough results, stays focused on being standout leaders, and fully supports decisions of the Company. We consistently live the Atkore mission, strategic priorities, and behaviors, all in a way that's consistent with our core values. Together, we build strong leaders that continually endeavor to move us forward.

With a global network of manufacturing and distribution facilities worldwide, Atkore is a leading provider of electrical, safety and infrastructure solutions.

Join our team and align yourself with an industry leader!

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)

SUMMARY DESCRIPTION:

The R&D Testing Technician will execute daily engineering test assigned by Engineering Manager. The candidate will perform various acoustical, mechanical, and electrical tests. The candidate will support the engineers in their ongoing R&D testing to achieve their task on time. The candidate should be well organized, has strong attention to details and able to work in fast paced environment

SPECIFIC DUTIES AND RESPONSIBILITIES:

• Perform engineering tests including and not limited to: Acoustical testing, mechanical testing and electrical testing
• Documenting and archiving test results and test procedures
• Work with various mechanical tools and fixtures to conduct tests
• Work with electronic test equipment
• Manage the engineering lab, make sure tools and equipment are arranged in the right spot and perform 5S to the labs
• Manage engineering samples with proper labels and arrange them in cabinet
• Support engineers in new developed test procedures by documenting the test procedures
• Support engineers in shipping samples out to customers, purchase experimental parts from website

POSITION REQUIREMENTS:

• Associate’s degree in engineering, Electronics, or equivalent work experience
• Ability to set up and utilize electronic test equipment such as multimeters, oscilloscopes, and run LabVIEW code
• Ability to work with various fixtures and tools to conduct various testing
• Able to multi-task and work fast paced environment to meet deadlines
• Attention to detail and organized
• Excellent communication skills
• Self-motivated and eager to learn
• Ability to follow instructions
• Basic knowledge of computers, spreadsheets, and power point

REPORTING RELATIONSHIPS:

Reports to: Sr. Manager Application Engineering – MedTech & Specialty Audio

• Analyze market trends and develop customized targeted sales strategies. May lead projects or have accountability for ongoing activities.
• Make outbound calls to prospective customers to identify and create sales opportunities.
• Provide insight to leadership on plans and goals for sales.
• Persuade the customer to buy by demonstrating how Robertshaw products meet their needs.
• Mentor junior inside sales representatives, train new members of the team and aid in the evaluation of team's performance.
• Close sales and lead customers through purchasing processes.
• Understand customer needs and offer solutions and support.
• Use product knowledge and persuasion to overcome customer objections.
• Troubleshoot/resolve customer issues. Solve complex problems and take broad perspective to identify solutions. Interpret internal and external issues and recommend best solutions/practices.
• Provide assistance to Commercial Quoting team.

• 8years' experience in inside sales or similar sales/customer service role with proven record in sales and demonstrated ability to handle complex deals
• Proven track record of successfully meeting sales quotas over the phone
• Previous cold calling phone sales experience, comfort talking to new people all day
• Excellent verbal and written communication skills; the ability to call, connect and quickly engage with potential customers
• Specialized depth in sales.
• Energetic, professional, and friendly demeanor
• Ability to handle rejection and proceed on to the next potential customer with a positive attitude
• Ability to independently make decisions on pricing, terms or deal structure
• Results orientation
• Self-directedness
• Persistency and persuasiveness and strong negotiation skills
• Strong computer skills (Word, Excel, Outlook)

• Prior experience in white goods/appliance industry preferred

• Bachelor's degree in business or related field preferred

LHH Recruitment Solutions has partnered with a growing organization, and they are seeking a motivated Technical Product & Quoting Engineer – CNC Environment to join their team. This is a pivotal, hands-on role that blends CNC manufacturing expertise, RFQ/quoting ownership, and product engineering leadership. The ideal candidate brings strong experience supporting CNC-machined components from RFQ through production, collaborating closely with engineering, operations, and suppliers. This role supports a diverse customer base across industries including aerospace, pipe fittings, hydraulics, and hose assemblies.

Key Responsibilities:

• Own and develop accurate, competitive CNC RFQs and production quotes for complex machined components and assemblies.
• Analyze customer drawings, specifications, and RFQs to determine manufacturing feasibility, machining strategy, and cost drivers.
• Translate customer requirements into manufacturable CNC solutions, considering tolerances, materials, cycle times, and production methods.
• Collaborate with engineering, CNC programmers, machinists, and production teams to optimize designs for manufacturability, quality, and cost.
• Support CNC production planning by validating routings, estimating run times, tooling needs, and labor requirements.
• Lead product definition, requirements gathering, and business case development for new and existing products.
• Coordinate prototype builds, first articles, testing, and validation to support customer and internal approvals.
• Partner with sourcing and supply chain teams to support supplier evaluation, CNC sourcing decisions, and cost‑reduction initiatives.
• Monitor product performance, quality metrics, and production feedback, driving continuous improvement initiatives.
• Provide technical guidance and training to internal teams and external partners related to CNC processes and quoting assumptions.
• Track and report key performance indicators including revenue, margin, quoting accuracy, and customer satisfaction.

Qualifications and Skills:

• Bachelor’s Degree in Mechanical, Manufacturing, Industrial Engineering, or related field.
• Significant hands-on experience in a CNC machine shop environment.
• Proven experience with CNC RFQs, CNC quoting, and supporting CNC production in a precision manufacturing environment.
• Strong understanding of CNC machining processes (turning, milling, multi-axis preferred), materials, tolerances, and GD&T/blueprint reading.
• Demonstrated experience estimating cycle times, labor, tooling, and overhead for CNC-machined components.
• Experience working closely with CNC programmers, machinists, and production teams.
• Proficiency with CAD/CAM software and experience navigating ERP/MRP systems.
• Industry experience in aerospace, pipe fittings, hydraulics, hoses, or similar precision manufacturing sectors.
• Strong problem-solving skills, assertiveness, and a collaborative, team-oriented mindset.
• Excellent communication skills with the ability to explain technical and cost concepts to both technical and non-technical stakeholders.
• Familiarity with Lean Manufacturing, Six Sigma, or continuous improvement methodologies is a plus.

Compensation Range: $115,000-$135,000 + 15% Bonus

Benefits Offered: 2 weeks of vacation, paid sick leave where applicable by state law, Medical Insurance, Dental Insurance Vision Insurance, 401K, and Life Insurance.

If you are a passionate Technical Product & Quoting Engineer looking for anew and rewarding career, please apply today! You don’t want to miss out on this opportunity!

LHH is a leader in permanent recruitment—and in the placement of top talent. Our areas of specialty include office administration, customer service, human resources, engineering, and supply chain and logistics. Please feel to check us out and apply for other opportunities if this role isn’t a perfect match.

Equal Opportunity Employer/Veterans/Disabled

To read our Candidate Privacy Information Statement, which explains how we will use your information, please visit

Chicago Metro (Bloomingdale, IL)

Travel: 50-60%

If you win deals by understanding engineers, earning trust over time, and positioning capability instead of price, keep reading.

Our client is a well-established, family-owned precision contract manufacturer with a long track record of investment in equipment, quality systems, and long-term customer relationships. They do not chase low-margin, price-driven work. They partner with OEMs that value precision, consistency, and accountability.

They are hiring an experienced Outside Sales Professional to drive new business growth and help expand their footprint in medical, aerospace, and defense manufacturing.

The Opportunity

This role is ideal for a salesperson who:

• Enjoys hunting and building relationships from scratch
• Is comfortable with long sales cycles and delayed gratification
• Can navigate engineers, purchasing, and quality teams
• Wants autonomy and ownership rather than micromanagement
• Takes pride in selling something that is genuinely hard to do well

You will step into a strong manufacturing platform with proven capabilities and leadership support, but you will build your own pipeline.

What You Will Do

• Prospect and develop new OEM relationships in targeted industries
• Sell precision machining and contract manufacturing capabilities
• Work directly with engineers and purchasing teams to quote and win complex work
• Manage opportunities from initial contact through long-term production partnership
• Spend significant time in the field visiting customers and prospects
• Collaborate closely with internal teams on quoting, feasibility, and execution
• Represent the company professionally and credibly in the market

This is a true field sales role, not an inside or transactional position.

What Success Looks Like

• Building a healthy pipeline of qualified OEM opportunities
• Getting designed into programs rather than simply responding to RFQs
• Winning repeatable, long-term production work
• Becoming a trusted partner to customers, not just a vendor
• Growing revenue through relationships, not discounts

What Our Client Is Looking For

Required

• Proven success in B2B outside sales within manufacturing or technical environments
• Experience selling contract manufacturing, precision machining, or custom technical solutions
• Ability to understand engineering drawings and manufacturing requirements
• Strong prospecting and relationship-building skills
• High personal accountability and self-direction
• Willingness to be on-site when not visiting customers

Preferred

• Experience selling into medical, aerospace, or defense OEMs
• Familiarity with precision machining, turned parts, or 5-axis environments
• Existing OEM relationships within targeted industries
• Comfort operating without heavy structure or rigid scripts

Location & Work Style

• Based in the Chicago metro area
• Expected to be on-site full time initially to learn the business
• Increased field time as ramp progresses
• This is not a remote role

Compensation

• Base salary approximately $100,000–$125,000, with bonus
• Ramp support provided due to long sales cycles
• Performance-based upside as the role matures

Job Title: Electrical Engineer II

Location: Schaumburg, IL (100% Onsite)

Duration: 12 Months

Schedule: Full-Time | 9:00 AM - 5:00 PM

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  Design, build, debug, and test RF circuits for wireless communication products.

  
  
  
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  Operate and analyze results using RF test equipment such as Network/Spectrum Analyzers, Signal Generators, and Power Meters.

  
  
  
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  Support RF product redesign efforts through performance validation and troubleshooting.

  
  
  
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  Collaborate with cross-functional engineering teams to improve product performance and reliability.

  
  
  
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  Document test results, validate compliance with engineering standards, and maintain technical records.

  
  
  

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  2+ years of RF engineering experience with hands-on circuit design and wireless communication theory.

  
  
  
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  Proven experience using RF test equipment (Network Analyzer, Spectrum Analyzer, Signal Generator, Power Meter).

  
  
  
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  Knowledge of RF amplifier design, PLL, VCO, receivers, and RF communication systems.

  
  
  
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  Strong troubleshooting and analytical problem-solving skills.

  
  
  
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  Bachelor's Degree in Electrical Engineering or related field.

  
  
  

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  Experience with LabVIEW or RF testing software tools.

  
  
  
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  Background working in RF hardware R&D or telecom equipment manufacturing.

  
  
  
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Company Overview

At Benjamin Moore, our success is attributable to the employees who dedicate their time and talents to the brand and exemplify our core values of openness, integrity, community, excellence, and safety. Benjamin Moore employees enjoy a competitive and well-rounded benefits package, career development options, business resource groups, and opportunities to come together and connect with colleagues. We facilitate growth, development, and purpose for all through an inclusive and engaging workplace.

Join us and be part of a brand that inspires creativity, innovation, and passion while supporting locally owned stores in 65 countries.

Click here to see how you can paint your future!

Job Summary

Benjamin Moore & Co. is currently looking for an ambitious and self-motivated National Account Representative to play a critical role in building relationships with our clients and be able to identify new opportunities to increase sales. You will oversee the development, implementation, and execution of the national account (NA) sales strategy in North America primarily focusing on the franchise painter segment, national account brands, and the architect and design (A&D) segment. Geographical coverage will include, but is not limited to, key franchisee painters, National Accounts, and A&D firms. This role covers the Central market, and the ideal candidate will be based within 30 miles of Carol Stream, Illinois.

Key Responsibilities

• Develop, pursue and maintain corporate National Accounts
• Directly engage with Franchisors, Franchisee Painters, and the A&D community on a one-on-one or group level to monitor the overall effectiveness in meeting their business needs and develop respectful business relationships that promote long-term brand loyalty and drive sales
• Strategize short & long-term goals for developing the Franchise Painter customer segment throughout North America. Strategies include evaluating opportunities, ways to increase customer experience, growing our business with existing customers, and working collaboratively with internal stakeholders, field sales, and retailers to identify new account opportunities that will result in sales growth.
• Foster relationships within the A&D community to grow the BM brand with a strong focus on firms that work with National Account opportunities.
• Drive engagement with Benjamin Moore HQ resources, retailers, field sales team, and key customer companies to monitor trends and competitive activity. This will direct the development and innovation of effective new programs and optimize existing ones to drive incremental business from NA customer segments.
• Work closely with the Sales Operations team members to support our customers
• Leverage technology and promote with end users
• Participate in industry events, trade shows, and networking opportunities to enhance brand visibility, grow our network and uncover new opportunities

Requirements

• Bachelor’s degree (BA/BS) or equivalent experience
• Minimum 5-7 years of recent B2B sales experience managing National Accounts in architectural coatings or adjacent trades (e.g., flooring, window treatments, building materials), with a proven ability to leverage existing client relationships.
• Demonstrated expertise in the National Account landscape, including client portfolios and market dynamics, with the ability to translate existing relationships into growth opportunities for a premium brand.
• Strong listening, sales, motivation, and leadership skills supporting the development, integration, and execution of National Account opportunities
• Ability to develop valued relationships remotely and in person
• Experience with complex sales cycles
• Effective skillset in the following areas: communication, problem-solving, negotiating skills, time management, training/presentations/public speaking & decision making
• Skilled business plan development, strategy & execution expertise
• Ability to travel overnight as needed,up to 50% of the time during high peak season
• Hands-on experience with CRM and account management systems
• Must reside in the desired geography or be willing to relocate

Compensation Philosophy

At Benjamin Moore, our brand represents excellence, and we strive to provide a comprehensive total rewards package to match. In addition to a competitive base salary, every exempt and non-exempt role in our organization is eligible for a performance-based annual raise and bonus in recognition of their efforts that contribute to the success of our organization. We conduct regular pay audits using external market data and internal comparisons to ensure our employees are compensated fairly and equitably.

The salary range listed herein refers to the amount the Company is willing to pay at the time of posting. The actual salary offer will be carefully considered based on a wide range of factors, including your skills, qualifications, experience, job location, and other relevant factors.

In addition to our monetary compensation package, Benjamin Moore provides a full range of benefits that are personalized to support you physically, financially, and emotionally, through both the big milestones and in your everyday life.

Benefits include, but are not limited to, the following:

• Medical/Dental/Vision

• 401 (k) match

• PTO starting at 3 weeks' vacation + (7) paid holidays and (5) personal days

• Employer-paid life insurance

• Tuition reimbursement

You can view the complete benefits package by clicking the following link:

, Inclusion + Social Impact

At Benjamin Moore, we don't just accept difference — we celebrate it, support it, and thrive because it benefits our employees, customers, and community. We remain steadfast in our commitment to cultivating an environment where all are provided the tools and opportunities to thrive in the workplace. Our efforts allow each of us to authentically live our corporate values of Openness, Integrity, Community, Excellence, and Safety.

Our Social Impact initiatives, including strategic partnerships, in-kind donations, and volunteerism, further amplify our ability to positively impact the lives of our stakeholders. We believe that fostering a culture of inclusion and belonging is the right thing to do and essential for our continued success.

Student Loan Repayment Assistance Program

Benjamin Moore provides Student Loan Repayment Assistance Program to support eligible active employees who graduated from an accredited post-secondary educational institution. The Repayment Program is intended to contribute to reducing employee's student loans. The Company follows all rules and regulations concerning the taxability of student loan repayments provided under applicable law.

EOE

Benjamin Moore is an equal-opportunity employer that is committed to a culture of inclusion and belonging. We do not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, disability, national origin, veteran status, or any other basis covered by appropriate law. Our commitment to these principles means all employment decisions are made based on qualifications, merit, and business needs.

GSD is seeking a highly skilled and client-focused Solutions Architect to join our growing team in Hanover Park, IL. This role serves as a key technical leader, bridging sales, engineering, and project delivery to design and implement innovative IT solutions.

The ideal candidate is both strategic and hands-on—capable of translating business needs into scalable, secure, and well-documented technical solutions while supporting revenue growth and ensuring operational excellence.

Key Responsibilities

Pre-Sales & Sales Engineering

• Partner with sales leadership to conduct technical discovery and client needs assessments
• Design and present customized solutions across managed services, cloud, security, and infrastructure
• Lead technical discussions in client meetings, proposals, and demonstrations
• Develop scopes of work, including assumptions, constraints, and pricing inputs
• Support RFPs, RFIs, and technical evaluations

Solution Design & Architecture

• Assess client environments, infrastructure, workflows, and security posture
• Design scalable, secure, and cost-effective solutions aligned with MSP best practices
• Architect solutions across on-premises, cloud, hybrid, networking, security, and disaster recovery environments
• Validate solutions against client objectives, compliance requirements, and internal standards

Documentation & Knowledge Management

• Create clear, comprehensive technical documentation, including:
• Solution designs and architecture diagrams
• Statements of Work (SOWs) – technical sections
• Implementation plans and runbooks
• Configuration standards and assumptions
• Ensure all solutions are properly documented and transitioned to support teams
• Maintain documentation within internal systems for scalability and consistency
• Contribute to standard solution templates, service catalogs, and technical playbooks

Client Engagement & Advisory

• Serve as the primary technical advisor during discovery, implementation, and early lifecycle phases
• Communicate complex technical concepts to both technical and non-technical stakeholders
• Build and maintain strong client relationships
• Identify opportunities for optimization, standardization, and future enhancements

Continuous Improvement & Enablement

• Stay current on emerging technologies, cybersecurity trends, and vendor roadmaps
• Maintain and pursue relevant certifications
• Share knowledge and best practices across teams
• Assist in refining service offerings, onboarding processes, and delivery standards

Qualifications

• Bachelor’s degree in Information Technology, Computer Science, or related field (or equivalent experience)
• 10+ years of experience in IT engineering, solution architecture, or technical pre-sales within an MSP or IT services environment
• Proven experience coordinating or leading technical projects

Technical Expertise

• Microsoft 365 and Azure
• Networking and firewall technologies
• Cybersecurity principles and compliance frameworks
• Virtualization (VMware and/or Hyper-V)
• Backup, disaster recovery, and business continuity solutions
• Strong PBX/telephony experience
• Experience creating client-facing technical documentation and project deliverables
• Excellent communication, organization, and time-management skills

Preferred Certifications

• Microsoft Certified: Azure Solutions Architect
• AWS Certified Solutions Architect

Key Competencies

• Strong attention to detail and organizational skills
• Consultative, client-first mindset
• Ownership and accountability for technical solutions
• Collaborative and team-oriented approach
• Ability to manage multiple priorities in a fast-paced environment
• Professional, confident, and solution-driven demeanor
• Willingness to travel locally and perform onsite client assessments and site surveys