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Join the Beacon Specialized Living Services Team: Make a Real Impact!

Are you looking for a meaningful career where you can make a difference in the lives of others? Do you have a passion for supporting individuals with intellectual and developmental disabilities, mental health challenges, and autism? If so, it’s time to LEAP forward in your career at Beacon Specialized Living Services!

At Beacon, we’re dedicated to providing exceptional care and support to individuals, empowering them to live their fullest lives. Whether you’re new to healthcare or experienced, we offer the training, support, and opportunities to help you grow professionally. NO experience is required to join our team — we’ll train you!

What Can I Expect as a Direct Support Professional (DSP)?

As a Direct Support Professional (DSP) at Beacon, you will support individuals with intellectual and developmental disabilities, autism, and mental health challenges. Your role will be instrumental in helping residents live independently, achieve personal goals, and improve their quality of life.

Daily Responsibilities Include:

• 
  
• Provide Support & Care: Encourage and guide individuals throughout the day to meet their goals, following person-centered and behavior plans.
  
• Foster a Safe Environment: Create a trust-filled space where individuals feel safe, supported, and respected, ensuring their rights are upheld.
  
• Meal Prep & Housekeeping: Cook meals based on dietary specifications and assist with laundry and cleaning to maintain a safe and organized home environment.
  
• Transportation & Advocacy: Transport individuals to appointments, advocate on their behalf, and assist with documentation.
  
• Medication Administration: Administer medications as prescribed and ensure the correct dosage is provided.
  
• 24/7 Availability: Remain awake and accessible in homes requiring round-the-clock care.
  
• Supervise Daily Activities: Support individuals with personal care, life skills, and social activities.
  

What We’re Looking For:

• 
  
• Passion for Helping Others: You’re committed to making a positive difference in the lives of individuals with disabilities and mental health challenges.
  
• Team Player: You’ll work closely with a team of compassionate professionals who share your dedication to providing quality care.
  
• Reliable & Dependable: You’re someone others can count on, whether it’s for coming to work on time, completing tasks efficiently, or providing consistent care.
  
• Willingness to Learn: We provide on-the-job training, and we value candidates who are eager to learn and grow with us.
  
• Physical & Emotional Resilience: The role requires physical activity and the ability to work in environments with occasional challenging behaviors.
  

What We offer:

• 
  
• Competitive Pay & Benefits
  We offer competitive pay and a comprehensive benefits package that includes:
  
  • 
    
  • Medical, Dental, and Vision (starting 1st of the month after 60 days)
    
  
  

• 
  
• First Stop Health Telehealth – FREE for employee & Family
  

• 
  
  • 
    
  • 24/7 care via the app Virtual Urgent Care, Primary Care and Mental Health Care.
    
  
  
• Life Insurance and 401k (with employer match)
  
• Paid Training — including CPR, De-Escalation Training, and Medication Administration Certification
  
• DailyPay — Make any day PayDay!
  
• Advancement Opportunities with our LEAP Program!
  

Beacon’s Leadership, Excellence, Advancement, and Promotion (LEAP) program is designed to help you grow professionally and advance in your career.

• 
  
• LEAP to Leadership: The LEAP program is a structured development program designed to prepare you for leadership roles and increased compensation.
  

• 
  
• Advance Quickly: You can progress through the Leveling System within your first 90 days based on developing skills, demonstrating leadership potential, and advancing in your role.
  
• Be a Part of a Growth-Focused Organization: Join a company that values your contributions and supports your career development every step of the way.
  

Qualifications:

Join the Beacon Specialized Living Services Team: Make a Real Impact!

Are you looking for a meaningful career where you can make a difference in the lives of others? Do you have a passion for supporting individuals with intellectual and developmental disabilities, mental health challenges, and autism? If so, it’s time to LEAP forward in your career at Beacon Specialized Living Services!

At Beacon, we’re dedicated to providing exceptional care and support to individuals, empowering them to live their fullest lives. Whether you’re new to healthcare or experienced, we offer the training, support, and opportunities to help you grow professionally. NO experience is required to join our team — we’ll train you!

What Can I Expect as a Direct Support Professional (DSP)?

As a Direct Support Professional (DSP) at Beacon, you will support individuals with intellectual and developmental disabilities, autism, and mental health challenges. Your role will be instrumental in helping residents live independently, achieve personal goals, and improve their quality of life.

Daily Responsibilities Include:

• 
  
• Provide Support & Care: Encourage and guide individuals throughout the day to meet their goals, following person-centered and behavior plans.
  
• Foster a Safe Environment: Create a trust-filled space where individuals feel safe, supported, and respected, ensuring their rights are upheld.
  
• Meal Prep & Housekeeping: Cook meals based on dietary specifications and assist with laundry and cleaning to maintain a safe and organized home environment.
  
• Transportation & Advocacy: Transport individuals to appointments, advocate on their behalf, and assist with documentation.
  
• Medication Administration: Administer medications as prescribed and ensure the correct dosage is provided.
  
• 24/7 Availability: Remain awake and accessible in homes requiring round-the-clock care.
  
• Supervise Daily Activities: Support individuals with personal care, life skills, and social activities.
  

What We’re Looking For:

• 
  
• Passion for Helping Others: You’re committed to making a positive difference in the lives of individuals with disabilities and mental health challenges.
  
• Team Player: You’ll work closely with a team of compassionate professionals who share your dedication to providing quality care.
  
• Reliable & Dependable: You’re someone others can count on, whether it’s for coming to work on time, completing tasks efficiently, or providing consistent care.
  
• Willingness to Learn: We provide on-the-job training, and we value candidates who are eager to learn and grow with us.
  
• Physical & Emotional Resilience: The role requires physical activity and the ability to work in environments with occasional challenging behaviors.
  

What We offer:

• 
  
• Competitive Pay & Benefits
  We offer competitive pay and a comprehensive benefits package that includes:
  
  • 
    
  • Medical, Dental, and Vision (starting 1st of the month after 60 days)
    
  
  

• 
  
• First Stop Health Telehealth – FREE for employee & Family
  

• 
  
  • 
    
  • 24/7 care via the app Virtual Urgent Care, Primary Care and Mental Health Care.
    
  
  
• Life Insurance and 401k (with employer match)
  
• Paid Training — including CPR, De-Escalation Training, and Medication Administration Certification
  
• DailyPay — Make any day PayDay!
  
• Advancement Opportunities with our LEAP Program!
  

Beacon’s Leadership, Excellence, Advancement, and Promotion (LEAP) program is designed to help you grow professionally and advance in your career.

• 
  
• LEAP to Leadership: The LEAP program is a structured development program designed to prepare you for leadership roles and increased compensation.
  

• 
  
• Advance Quickly: You can progress through the Leveling System within your first 90 days based on developing skills, demonstrating leadership potential, and advancing in your role.
  
• Be a Part of a Growth-Focused Organization: Join a company that values your contributions and supports your career development every step of the way.
  

Qualifications:

Join the Beacon Specialized Living Services Team: Make a Real Impact!

Are you looking for a meaningful career where you can make a difference in the lives of others? Do you have a passion for supporting individuals with intellectual and developmental disabilities, mental health challenges, and autism? If so, it’s time to LEAP forward in your career at Beacon Specialized Living Services!

At Beacon, we’re dedicated to providing exceptional care and support to individuals, empowering them to live their fullest lives. Whether you’re new to healthcare or experienced, we offer the training, support, and opportunities to help you grow professionally. NO experience is required to join our team — we’ll train you!

What Can I Expect as a Direct Support Professional (DSP)?

As a Direct Support Professional (DSP) at Beacon, you will support individuals with intellectual and developmental disabilities, autism, and mental health challenges. Your role will be instrumental in helping residents live independently, achieve personal goals, and improve their quality of life.

Daily Responsibilities Include:

• 
  
• Provide Support & Care: Encourage and guide individuals throughout the day to meet their goals, following person-centered and behavior plans.
  
• Foster a Safe Environment: Create a trust-filled space where individuals feel safe, supported, and respected, ensuring their rights are upheld.
  
• Meal Prep & Housekeeping: Cook meals based on dietary specifications and assist with laundry and cleaning to maintain a safe and organized home environment.
  
• Transportation & Advocacy: Transport individuals to appointments, advocate on their behalf, and assist with documentation.
  
• Medication Administration: Administer medications as prescribed and ensure the correct dosage is provided.
  
• 24/7 Availability: Remain awake and accessible in homes requiring round-the-clock care.
  
• Supervise Daily Activities: Support individuals with personal care, life skills, and social activities.
  

What We’re Looking For:

• 
  
• Passion for Helping Others: You’re committed to making a positive difference in the lives of individuals with disabilities and mental health challenges.
  
• Team Player: You’ll work closely with a team of compassionate professionals who share your dedication to providing quality care.
  
• Reliable & Dependable: You’re someone others can count on, whether it’s for coming to work on time, completing tasks efficiently, or providing consistent care.
  
• Willingness to Learn: We provide on-the-job training, and we value candidates who are eager to learn and grow with us.
  
• Physical & Emotional Resilience: The role requires physical activity and the ability to work in environments with occasional challenging behaviors.
  

What We offer:

• 
  
• Competitive Pay & Benefits
  We offer competitive pay and a comprehensive benefits package that includes:
  
  • 
    
  • Medical, Dental, and Vision (starting 1st of the month after 60 days)
    
  
  

• 
  
• First Stop Health Telehealth – FREE for employee & Family
  

• 
  
  • 
    
  • 24/7 care via the app Virtual Urgent Care, Primary Care and Mental Health Care.
    
  
  
• Life Insurance and 401k (with employer match)
  
• Paid Training — including CPR, De-Escalation Training, and Medication Administration Certification
  
• DailyPay — Make any day PayDay!
  
• Advancement Opportunities with our LEAP Program!
  

Beacon’s Leadership, Excellence, Advancement, and Promotion (LEAP) program is designed to help you grow professionally and advance in your career.

• 
  
• LEAP to Leadership: The LEAP program is a structured development program designed to prepare you for leadership roles and increased compensation.
  

• 
  
• Advance Quickly: You can progress through the Leveling System within your first 90 days based on developing skills, demonstrating leadership potential, and advancing in your role.
  
• Be a Part of a Growth-Focused Organization: Join a company that values your contributions and supports your career development every step of the way.
  

Qualifications:

Join the Beacon Specialized Living Services Team: Make a Real Impact!

Are you looking for a meaningful career where you can make a difference in the lives of others? Do you have a passion for supporting individuals with intellectual and developmental disabilities, mental health challenges, and autism? If so, it’s time to LEAP forward in your career at Beacon Specialized Living Services!

At Beacon, we’re dedicated to providing exceptional care and support to individuals, empowering them to live their fullest lives. Whether you’re new to healthcare or experienced, we offer the training, support, and opportunities to help you grow professionally. NO experience is required to join our team — we’ll train you!

What Can I Expect as a Direct Support Professional (DSP)?

As a Direct Support Professional (DSP) at Beacon, you will support individuals with intellectual and developmental disabilities, autism, and mental health challenges. Your role will be instrumental in helping residents live independently, achieve personal goals, and improve their quality of life.

Daily Responsibilities Include:

• 
  
• Provide Support & Care: Encourage and guide individuals throughout the day to meet their goals, following person-centered and behavior plans.
  
• Foster a Safe Environment: Create a trust-filled space where individuals feel safe, supported, and respected, ensuring their rights are upheld.
  
• Meal Prep & Housekeeping: Cook meals based on dietary specifications and assist with laundry and cleaning to maintain a safe and organized home environment.
  
• Transportation & Advocacy: Transport individuals to appointments, advocate on their behalf, and assist with documentation.
  
• Medication Administration: Administer medications as prescribed and ensure the correct dosage is provided.
  
• 24/7 Availability: Remain awake and accessible in homes requiring round-the-clock care.
  
• Supervise Daily Activities: Support individuals with personal care, life skills, and social activities.
  

What We’re Looking For:

• 
  
• Passion for Helping Others: You’re committed to making a positive difference in the lives of individuals with disabilities and mental health challenges.
  
• Team Player: You’ll work closely with a team of compassionate professionals who share your dedication to providing quality care.
  
• Reliable & Dependable: You’re someone others can count on, whether it’s for coming to work on time, completing tasks efficiently, or providing consistent care.
  
• Willingness to Learn: We provide on-the-job training, and we value candidates who are eager to learn and grow with us.
  
• Physical & Emotional Resilience: The role requires physical activity and the ability to work in environments with occasional challenging behaviors.
  

What We offer:

• 
  
• Competitive Pay & Benefits
  We offer competitive pay and a comprehensive benefits package that includes:
  
  • 
    
  • Medical, Dental, and Vision (starting 1st of the month after 60 days)
    
  
  

• 
  
• First Stop Health Telehealth – FREE for employee & Family
  

• 
  
  • 
    
  • 24/7 care via the app Virtual Urgent Care, Primary Care and Mental Health Care.
    
  
  
• Life Insurance and 401k (with employer match)
  
• Paid Training — including CPR, De-Escalation Training, and Medication Administration Certification
  
• DailyPay — Make any day PayDay!
  
• Advancement Opportunities with our LEAP Program!
  

Beacon’s Leadership, Excellence, Advancement, and Promotion (LEAP) program is designed to help you grow professionally and advance in your career.

• 
  
• LEAP to Leadership: The LEAP program is a structured development program designed to prepare you for leadership roles and increased compensation.
  

• 
  
• Advance Quickly: You can progress through the Leveling System within your first 90 days based on developing skills, demonstrating leadership potential, and advancing in your role.
  
• Be a Part of a Growth-Focused Organization: Join a company that values your contributions and supports your career development every step of the way.
  

Qualifications:

Abilities, Inc.

Employee Policy Manual

Direct Care Staff Job Description

Position Requirements:

FREE TRAINING PROVIDED

NO EXPERIENCE NEEDED

Must be 18 years of age or older.

Must have achieved a High School Diploma or Equivalent.

Criminal Background Check or show proof of rehabilitation.

Must be available to work 8 hour shift every other Saturday and Sunday.

Must be Free and Clear of Communicable Diseases

Position Objective: To provide a safe, quality, professional, and caring service. You will be required to promote the highest level of independence and enhance the quality of life for all individuals that reside in Abilities, Inc. programs. This is all designed to ensure the best welfare, safety, and security for you, the community, and the clients that we serve.

Job Requirements:

• As an employee of Abilities, Inc. you may be asked to rotate to different facilities and program supervisors. You will be expected to be flexible with these changes as you are an employee of Abilities, Inc. and are not hired for any specific home.
• Supervise residents within all specifications set forth in their Individual Service Plans (ISP), Behavioral Support Plan (BSP), and Behavioral Intervention Plan (BIP). Employees will also need to be aware of and review Elopement Plans/Protocols, Seizure Protocols, Diabetic Protocols and anything else specifically pertaining to the residents they are supervising.
• Be a positive role model. Use positive encouragement, never degrade, and never portray actions that would contradict the best interest of the resident of Abilities, Inc.
• Provide a clean facility. Ensure that the facility is homelike and promote independence for the residents so that they will learn the skills to keep a clean home as well. It is your duty to ensure that residents have a clean and hazard free environment, please be aware of fire hazards in residents rooms. You will be required to assist and encourage residents to keep their personal living spaces clean in the event that they are unable or unwilling to do so themselves.
• Provide a professional attitude at all times towards residents, resident guests/family members, guardians, care managers, supervisors and fellow Abilities, Inc. employees. Show respect and consistency with program structure.
• Finish all tasks outlined by supervisors.
• Prepare meals consistent with the posted menu in the facility, and ensure sanitary methods are followed. Prepare special diets as ordered by residents physician. Grocery shopping and menu planning may be required. Encourage resident participation with all menu planning and meal preparation.
• Provide Personal Care Services as outlined in the residents Individual Service Plan (ISP). This may include lifting and transferring residents that would require your ability to use gait belts, adaptive equipment, and lifting up to 100 pounds. Please read and follow Abilities, Inc. Limited Lift Policy.
• Plan and participate in community and in-facility activities. An activity calendar will be posted in the facility at all times.
• Orientate yourself to Evacuation Procedures, Grievance Procedures, Program Statements, (These are provided in the facility on a designated wall) along with all Policy and Procedures outlined in the Employee Handbook.
• Attend all scheduled shifts and staff meetings. You will be expected to follow Abilities, Inc. Attendance policy (704) and take responsibility for your shifts.
• Communicate comprehensive and accurate reports through verbal and written skills. You will be required to use electronic charting and must be able to use a computer with some basic knowledge.
• Provide safe transportation for residents as delegated by your direct supervisor to work, community activities provided by the facility, personal care shopping/grocery shopping, to Adult Day Care services and to doctors appointments.
• Administer/monitor medications according to orders prescribed by Residents physician. Obtain knowledge of possible side effects and interactions the medications may have. This can be assessed through Extended Care Professional (ECP), Abilities, Inc. electronic charting for all medication administration and resident charting. You will also be responsible for shift to shift Schedule 2 medication counts, as an approved medication passer/monitor.
• Familiarize yourself to the State Requirements outlined in DHS 88 and DHS 83. There will be provided copies at the facility for you to review.
• Attend all training mandated by Abilities, Inc. Administration. As follows:

Before performing any job duties:

Orientation Training

Job Responsibilities

Prevention and reporting of resident abuse, neglect and misappropriation of resident property.

Information regarding assessed needs and individual services for each resident for whom the employee is responsible.

Emergency and disaster plan and evacuation procedures under s. DHS 83.47 (2)

Policies and procedures.

Recognizing and responding to resident changes of condition.

Prior to assuming any responsibilities:

Standard Precautions

Within 90 days after starting employment:

Resident Rights

Client Group Specific

Recognizing and Responding to Challenging Behaviors

Fire Safety

First Aid and Choking

Provisions of Personal Care

Dietary Training

Medication Administration and Management

Delegations

This includes your required 15 hours of Continuing Education (CEU Training) after your annual hire date. Failure to complete any training within the required timeline with result in suspension and/or termination of employment.

• Report any maintenance concerns to your program supervisor immediately, you will be asked to fill out a maintenance request form.
• You will be required to report any changes in condition immediately to your program supervisor and fill out the appropriate documentation.
• You will be responsible for logging yourself in and out when reporting and leaving work. You will be held accountable for reviewing your hours and reporting any discrepancies to your direct supervisor immediately upon realizing the error.
• You will be responsible to report any injury that occurs in the workplace immediately to your direct supervisor and complete the appropriate paperwork.
• You will be required to have an initial TB (Tuberculosis) skin test placed and read after 72 hours, prior to reporting for work. A 2nd TB (Tuberculosis) skin test will be completed within 2 weeks of your initial test.

I have read and understand the above job description. I am able to complete the above responsibilities with the following accommodations.

Wage at Hire: Date of Hire:

90 day Review Date: Annual Review:

_________________________ __________________________ ____

Staff Signature (Date) Abilities, Inc. Management (Date)

Compensation details: 15.5-17 Hourly Wage

PI527de4c8362b-26289-39768694

Want to make extra money on YOUR schedule? Join our exclusive list of research study participants and start earning extra income today!

Perfect for anyone seeking remote, part-time, or temporary work, these opportunities require no previous experience and offer unmatched flexibility. Choose the studies that suit you best—whether online, in-person, or over the phone—and get paid for sharing your opinions.

Don't miss out on this chance to turn your free time into valuable earnings!

Participants are needed on a wide range of topics such as:

• Health Issues (Research for cures and new medications to treat ailments)
• Consumer Products (Your experience with consumer products)
• Shopping (Shopping experiences)
• Internet Usage (How you use the internet)
• Vehicles (recreational vehicles and automobiles)
• Employment (Various types of jobs or career fields)
• Food & Beverages (the consumption of various foods and beverages)
• Entertainment (About TV, movies or video games)
• Social Media (the use of different social media platforms)
• Financial (Banking and investing)
• Retirement (Planning what, when and how)
• Gender (studies based on your gender)
• Housing (Renters or Homeowners)

Compensation:

• Earn up to $250+ in Just ONE Hour! (Focus Group Session)
• Earn up to $3,000+ (Multi-Session Studies)

Benefits:

• Flexibility to take part in discussions online or in-person.
• No commute needed if you choose to work from home.
• No minimum hours. You can do this part-time or full-time
• Enjoy free samples from our sponsors and partners in exchange for your honest feedback of their products.
• You get to review and use new products or services before they are launched to the public.

Qualifications:

• Speak and/or read English
• Must be 18yrs old or older
• Must have either a phone, computer or tablet with internet connection

Experience:

• Start Immediately - No Experience Needed! Anyone Can Participate!

Education:

• Open to all education levels - Your opinion matters!

Want to make extra money on YOUR schedule? Join our exclusive list of research study participants and start earning extra income today! Perfect for anyone seeking remote, part-time, or temporary work, these opportunities require no previous experience and offer unmatched flexibility. Choose the studies that suit you best—whether online, in-person, or over the phone—and get paid for sharing your opinions. Don't miss out on this chance to turn your free time into valuable earnings! Sign up now and take control of your work-life balance.

• Health Issues (Research for cures and new medications to treat ailments)
• Consumer Products (Your experience with consumer products)
• Shopping (Shopping experiences)
• Internet Usage (How you use the internet)
• Vehicles (recreational vehicles and automobiles)
• Employment (Various types of jobs or career fields)
• Food & Beverages (the consumption of various foods and bevera ges)
• Entertainment (About TV, movies or video games)
• Social Media (the use of different social media platforms)
• Financial (Banking and investing)
• Retirement (Planning what, when and how)
• Gender (studies based on your gender)
• Housing (Renters or Homeowners)

• Earn up to $250+ in Just ONE Hour! (Focus Group Session)
• Earn up to $3,000+ (Multi-Session Studies)

• Flexibility to take part in discussions online or in-person.
• No commute needed if you choose to work from home.
• No minimum hours. You can do this part-time or full-time
• Enjoy free samples from our sponsors and partners in exchange for your honest feedback of their products.
• You get to review and use new products or services before they are launched to the public.

• Speak and/or read English
• Must be 18yrs old or older
• Must have either a phone, computer or tablet with internet connection

• Start Immediately - No Experience Needed! Anyone Can Participate!

• Open to all education levels - Your opinion matters!

This role owns the financial operations of the business and supports sales execution so momentum, cash flow, and client confidence are never constrained by the founder.

You operate as a trusted proxy for the founder, with real authority over financial execution, revenue operations, and client follow-through. If it touches money, forecasting, invoicing, payroll, or sales follow-up, you own it.

This is a role for someone who brings judgment, professionalism, and calm authority, not someone waiting for direction.

Primary Responsibilities:

1. Financial Ownership & P&L Visibility (Primary)

You fully own day-to-day financial operations and clarity, including:

• End-to-end ownership of P&L accuracy and visibility
• Payroll execution and review
• Accounts payable and vendor payments
• Invoicing, accounts receivable, and payment follow-up
• Credit card and expense reconciliation
• Management of the accounting inbox and all financial communications
• Reducing outsourced accounting work by 80%+ through internal ownership
• Designing and enforcing clean, repeatable client onboarding and invoicing processes
• PO creation and follow-up to ensure engineering work starts without delay

The founder does not monitor QuickBooks, AR/AP, payroll, or invoice status.

2. Project Accounting, Forecasting & Cash Control

You ensure financial reality is always visible, current, and actionable.

This includes:

• Project-level financial tracking
• Revenue and cash flow forecasting
• Clear visibility into:
• When revenue is expected
• When cash is received
• Where timing, scope, or margin is drifting
• Surfacing risk early—before it becomes disruptive
• Providing clean inputs to support hiring, spending, and delivery decisions

This role exists to keep the business on offense, not reacting late.

3. Sales Execution Support & Revenue Operations

You support sales by ensuring nothing stalls due to lack of follow-up, organization, or discipline.

This includes:

• Owning inbound lead follow-up from website and HubSpot
• Prompt, professional calling and emailing of warm leads
• Ensuring every lead and deal has a clear next action
• Booking meetings without founder coordination
• Maintaining CRM discipline with zero stale deals
• Supporting phone and inbox management related to sales follow-up
• Coordinating with marketing, HubSpot workflows, and WordPress as needed

You are not the closer.

You ensure closers stay focused, prepared, and unblocked.

4. Client Experience & Professional Representation (Non-Negotiable)

You own the client journey from first contact through billing and project kickoff.

This includes:

• Managing onboarding from PO through project start
• Sending and tracking W-9s, ACH/wire details, intake forms, and onboarding materials
• Setting clear expectations around billing, milestones, and payment timing
• Acting as the primary point of contact for billing clarity and follow-through
• Ensuring a clean handoff from Sales to Engineering and Operations

This is a client-facing role.

Professionalism, clarity, confidence, and consistency are required.

Clients should consistently feel:

• Trust
• Control
• Competence

Every interaction matters.

Tools & Systems

• QuickBooks (P&L, invoicing, AP/AR, project accounting)
• HubSpot (CRM, pipelines, dashboards, follow-ups)
• Microsoft 365 (Outlook, Teams, OneDrive)
• ADP (Payroll – training provided)
• Calendly
• AI tools including ChatGPT, , Fireflies, and Zapier

Required Experience & Profile

This role is for someone with ownership-level experience, not support-only exposure.

Required:

• 2–10 years of experience in one or more of:
• Finance Operations
• Revenue Operations
• Accounting or Controller support
• Client Operations
• Sales Operations
• Experience working closely with a founder or senior executive
• Proven comfort owning money, follow-up, and decisions
• Hands-on experience with:
• Invoicing, AR, and AP
• Financial operations and reporting
• CRM systems (HubSpot preferred)
• Strong written and verbal communication
• Calm, professional presence in client and vendor conversations
• Ability to exercise judgment without constant escalation

Preferred:

• Degree in Business, Finance, Accounting, Operations, or related field
• Experience in manufacturing, engineering, or project-based businesses
• Experience representing a company in financial or client-facing discussions

What This Role Is Not

• Not an administrative-only role
• Not calendar management as a primary function
• Not a “wait for instructions” position

This role requires ownership, discretion, and polish.

Success Looks Like

• The founder trusts the numbers without hesitation
• Financial risk is visible early
• Clients experience clean, professional follow-through
• Sales momentum is supported without founder involvement
• The business runs cleaner, calmer, and faster

Ready to roll up your sleeves and bring cutting-edge fiber technology to life? As part of our Horizontal Directional Drilling Team, you'll be at the heart of building and maintaining our state-of-the-art PON/fiber network.

If you have exeprience with horizontal directional drilling or locating for the drill, and want to be based close to home, this role is for you. This position is full‑time, year‑round, with a few weeks travel required for training.

Pay Transparency

The pay for this position ranges from *$22.62 to $41.42 per hour. *The listed pay range reflects the minimum and maximum base salary. Actual offers will be based on factors such as skills, qualifications, experience, location, and role-specific competencies. Some positions may also offer additional compensation, such as bonuses or equity awards.

This role includes a $5,000 sign‑on bonus (payout terms apply) and may qualify for relocation assistance.

Outside Plant Construction Technicians can also earn up to $75 per week in incentives when your team meets production targets.

From installing buried and aerial fiber facilities to mastering construction equipment like trenchers, backhoes, end loaders, and plows, you'll make a real impact every day. You'll also install, test, troubleshoot, and repair fiber facilities to keep our customers connected. If you love working with your hands, being outdoors, and making a difference in your community, this is the role for you!

What You'll Do:

• Operate horizontal directional drill or locate for the drill.
• Restore job sites and keep accurate project labels and markings.
• Support fiber splicing and repair activities.
• Climb poles, ladders, and structures; operate bucket trucks as needed.
• Install, maintain, test, and repair buried and aerial fiber lines.
• Operate construction equipment such as trenchers, plows, excavators, and locators.
• Set pedestals, vaults, handholes, and other outside plant infrastructure.

Why You'll Love This Role:

• Flexible, full‑time year‑round schedule.
• Hands‑on, outdoor work building real infrastructure that matters.
• Work with a company that has 50+ years of telecom experience and a strong reputation for fiber innovation.

Training:

• CDL training for qualified associates.
• Safety training, pole climbing, bucket truck operation.
• Fiber optic basics: fusion splicing, fault detection, OTDR.
• Construction equipment operation (drill rigs, trenchers, mini excavators).

The duration of training varies based on the team assignment. Training for underground teams is 3 weeks, with an additional 1 week required for aerial training.

What We’re Looking For:

• Self-Motivated: You’re driven, ambitious, and always looking for ways to improve.
• Attention to Detail: You are committed to following safety protocols, and you take pride in precision, ensuring every measurement and assembly is accurate.
• Teamwork and Communication: You have strong communication skills and thrive in collaborative environments.

What You’ll Do:

Conduct general construction tasks in various weather conditions, adhering to safety standards.

• Aids in transporting construction equipment to and from the worksite.
• Assists with and executes the installation of aerial and buried fiber based on maps, staking sheets, and locate markings.
• Operates hand tools, cable locators, and testing equipment as needed.
• Installs and sets enclosures, including buried and aerial vaults, pedestals, and handholes.
• Climbs poles, ladders, towers, and other structures as required, utilizing a bucket truck when necessary.
• Labels and marks fiber optic and copper facilities accurately.
• Utilizes dispatching applications and relevant tools for project coordination.
• Supports fiber splicing, repairs, and outside plant maintenance activities.
• Restores landscapes to original condition upon project completion.

The functions listed above are intended to describe the general nature and level of work being performed by associates assigned to this job. They are not intended to be an exhaustive list of all responsibilities; other duties may be assigned.

Required Qualifications

• 6+ months experience in any combination of the following areas: customer service, electrical or utility construction, -OR-technical certification (or higher) -OR- current military service, or prior military service with honorable discharge.
• Must follow the TDS attendance guidelines in order to meet TDS’s business needs including but not limited to our obligations to our customers and to our customers’ needs.
• Must have and maintain a valid driver’s license and remain eligible for DOT requirements.

Other Qualifications

• Must have the ability to obtain a Class A CDL. A current CDL is preferred at hire, but TDS will train and certify eligible associates through its in-house CDL certification program after hire.
• Physical requirements may vary based on company needs: Ability to climb poles, ladders, towers, and other structures as needed. Ability to kneel, dig, lift, and pull.
• Upon hire, must successfully pass all components of the Safety Training course curriculum.
• Upon hire, must successfully complete customer-specific requirements, which may include a background check administered by the customer.
• Horizontal directional drilling experience preferred.
• Basic understanding of telecommunication products and services.
• Proven organizational skills and ability to multi-task.
• May require occasional travel.
• Must be willing to work overtime as needed. May be required to work various/swing shifts as business needs dictate.
• Must be able to operate vehicles with manual transmissions.

Do you meet the Required Qualifications but are unsure if your experience aligns with the Other Qualifications? We encourage you to apply! Research shows that many candidates hesitate to apply unless they meet 100% of the qualifications, even when they possess the skills and experience needed to succeed in the role. Experience and skills come in many forms, and they may not always match exactly what’s listed on paper, but they can still lead to success. If you meet the Required Qualifications and believe you have the potential to thrive in this role, we encourage you to apply today!

Physical Demands and Work Environment

This role involves frequent physical activity, including standing, walking, kneeling, climbing, and lifting up to 50 pounds regularly (occasionally over 100 pounds). Vision requirements include close, distance, color, and depth perception.

Work conditions often include outdoor weather, attics, crawl spaces, and high-risk areas like high voltage zones, trenches, and manholes. Exposure to heavy equipment, fumes, vibration, extreme temperatures, and loud noise is common.

Benefits

We believe in taking care of our team, which is why we offer comprehensive benefits to support your health, financial well-being, and overall happiness. Join us and experience a work environment where your well-being is a top priority!

Associates scheduled to work 20 or more hours per week have access to:

• Medical Coverage
• Dental Coverage
• Vision Coverage
• Life Insurance
• 401(k) Plan
• Generous Vacation & Paid Sick Leave
• Seven Paid National Holidays & One Floating Holiday
• Paid Parental Leave (6 weeks after 12 months of employment)
• Adoption & Surrogacy Assistance
• Employee Assistance & Wellness Programs 

Associates working 30 or more hours per week additionally have access to:

• Short-Term & Long-Term Disability
• TDS Service Discounts
• Education Assistance
• Paid Volunteer Time 

In addition to these benefits, all associates will have the opportunity to participate in our Associate Resource Groups, which are designed to encourage community and facilitate professional development. To learn more, click here.

Who is TDS Telecom?

TDS Telecom provides high-speed internet, TV entertainment, and phone services to a diverse range of communities, including small to mid-sized urban, suburban, and rural areas across the U.S. With over 50 years of experience, TDS is committed to building and expanding fiber optic networks that bring cutting-edge connectivity to neighborhoods nationwide. Serving over 1 million connections, our mission is to create a better world by delivering innovative communication solutions that enhance the way people live, work, and connect. Visit  to learn more! 

At TDS, we are committed to Equal Employment Opportunity (EEO) and value the difference of backgrounds, experiences and perspectives in our workforce. We consider all qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by law.

Pay Transparency

The pay for this position ranges from *$22.62 to $41.42 per hour.

*The listed pay range reflects the minimum and maximum base salary. Actual offers will be based on factors such as skills, qualifications, experience, location, and role-specific competencies. Some positions may also offer additional compensation, such as bonuses or equity awards.