Engineering Structures Impact Factor Jobs in Wyncote, PA

Insurance Sales Specialist – (Remote & In-Person Opportunity)

Take Control of Your Career Today

We are looking for motivated, disciplined and goal-driven individuals to join our high-performing insurance sales team! Whether you’re an experienced sales professional or looking for a rewarding career change, we provide everything you need to succeed—leads, training, mentorship, and an unmatched commission structure.

Why Join Us?

No Cold Calling – Leverage our unique platform that targets qualified candidates seeking our diverse life insurance products, allowing you to focus more on client interactions and less on lead hunting.

Flexible Schedule – Work remotely, in person, or a combination of both. You decide!

Unlimited Earning Potential – Competitive compensation with the most attractive commission and bonus structure in the industry and residual income on renewals.

Comprehensive Training – We provide the tools, scripts, and mentorship to help you close deals quickly as well as a supportive team environment with access to seasoned mentors.

Career Growth – Advancement opportunities based on performance, not tenure.

What You’ll Do:

Get Licensed!- Must have or be willing to obtain a life insurance license (we provide guidance and support to help you get licensed).

Meet with Clients – Perform comprehensive needs assessments to understand clients' financial goals and insurance needs, presenting and explaining life insurance options to help clients make informed decisions.

Present Tailored Solutions – Deliver captivating sales presentations to individuals and groups, showcasing the benefits and features of our life insurance products.

Close Sales & Earn Big – Guide clients through the application process and celebrate each win!

Build Long-Term Relationships – Cultivate and maintain long-term relationships with clients, offering continuous support and service. Conduct regular follow-ups to ensure customer satisfaction and policy retention.

Stay Informed – Stay up to date on industry trends, competitive products, and market conditions. Utilize this knowledge to position our life insurance products effectively and provide clients with pertinent information.

What You Need to Succeed:

Strong communication and persuasive sales skills

Self-motivated and goal-oriented mindset

Ability to work independently and manage your own schedule

No experience required – we’ll help you get licensed if you’re not already!

Valid driver’s license & reliable transportation (for in-person meetings)

Compensation & Perks:

High commission structure with monthly bonuses

Residual income paid annually on policy renewals

Comprehensive training and continuous professional development.

Fast-track promotion opportunities

Job Title: QC Lead Investigator/Event Owner (Laboratory Equipment)

Location: Philadelphia PA 19104 (Onsite)

Position Type: Contract / Consultant

Hours requirement: 8 to 5; may need to have some flexibility to work earlier/late as needed

The Quality Control (QC) team is seeking a laboratory equipment lead investigator. The position is responsible for conducting comprehensive investigations, deviations, change controls and CAPAs for the Quality Control Department in accordance with cGMPs, international regulations, and companies procedures focused on QC Laboratory Equipment.

The individual in the role will be responsible for, but not limited to, the following tasks:

● Collaborating with QC, Lab Systems Engineers, and Quality Assurance to conduct comprehensive laboratory equipment investigations, deviations, quality incidents, change controls, and CAPAs while ensuring timely completion.

● Support implementation of relevant corrective and preventive actions.

● System administrator of QC Lab Equipment

● Perform risk and impact assessments for QC Operations as assigned by Functional Manager

● Supporting QC and GxP Systems in regulatory inspections, as assigned by Functional Manager.

● Maintain good documentation practices.

● Comply with all SOPs, policies, and laboratory safety procedures.

This position requires good written and verbal communication skills and the ability to work effectively in a team environment is a must.

Job Function and Description

● Conduct comprehensive laboratory equipment investigations, deviations,cquality incidents

● Identify and implement Corrective and Preventative Actions (CAPAs)

● Write and manage change controls for the implementation of new laboratory equipment, systems, and software.

● Perform laboratory system administrator actions such as user account creation, template creation, method locking, etc.

● Collaborating with QC, Lab Systems Engineers, and Quality Assurance

● Use of Lab Equipment/Systems/Software (Empower, Qx Manager, LabX, Softmax, qPCR, etc)

● Update SOPs, Protocols, supporting documents as needed.

Education and Experience Requirements

● Bachelor’s degree in a scientific, engineering, or quality-related field (or equivalent experience).

● Proven experience in Quality Control, Quality Assurance, or a related role in manufacturing or regulated industries.

● Preferred experience with Lab Equipment/Systems/Software (Empower, Qx Manager, LabX, Softmax, qPCR, etc)

Key Skills, Abilities, and Competencies

● Strong knowledge of quality standards, regulations, and processes (e.g., FDA, ISO, GMP).

● Experience with root cause analysis techniques such as 5 Whys, Fishbone diagrams, and FMEA.

● Proficiency in Veeva Vault QMS

● Experience in technical writing.

● Excellent problem-solving and analytical skills.

● Proficient in maintaining detailed, accurate, and organized documentation.

● Strong verbal and written communication skills, with the ability to communicate effectively at all organizational levels.

● Ability to work collaboratively with cross-functional teams.

Complexity and Problem Solving

● Discuss investigational findings and/or root cause with senior members of team and refer to SOPs/policies for guidance.

● Exercise judgment within defined procedures and practices to determine appropriate action.

● Must be comfortable in the fast-paced, biotech environment and interact with multi-disciplinary teams Internal and External Contacts

● Quality Control (QC) Team Members

● GxP Systems Team Members

● Quality Assurance (QA)

● Information Technology (IT)

● Cross-functional Team Members across Analytical Development and Technical Development organizations

Other Job Requirements

● Position is an office-based role with lab-based activities and therefore requires the candidate to be on site the majority (?80%) of time and to wear PPE as required by lab SOPs.

Senior Commissioning & Qualification Engineer – Automation (Biopharma Build)

Owner’s Representative | Onsite – Spring House, PA

Contract through end of year, potential for ongoing extensions

We are seeking a senior Commissioning & Qualification (C&Q) Automation SME to support the delivery of a state-of-the-art Cell & Gene Therapy manufacturing facility.

This is a high-visibility, onsite role where you will serve as the Owner’s Representative, ensuring highly automated GMP process systems are properly commissioned, integrated, and inspection-ready. If you thrive in complex, automation-heavy capital projects, this is the type of build that defines careers.

What You’ll Be Doing

• Act as the technical SME for commissioning automated process equipment
• Represent the owner’s interests across all project phases
• Lead execution of Commissioning Plans with emphasis on automation, integration, and data integrity
• Author and review IQ/OQ/PQ protocols, URS, and validation documentation
• Oversee startup and field execution for complex equipment platforms
• Drive resolution of automation-related deviations and integration issues
• Coordinate across automation, construction, validation, quality, and vendor teams
• Apply risk-based qualification principles (ASTM E2500, FMEA)
• Ensure compliance with GMP, FDA, and 21 CFR Part 11
• Support digital validation platforms (e.g., Kneat)

Equipment & Systems Scope

• Cell & gene therapy manufacturing systems
• Fill/Finish lines
• Isolators
• Integrated process equipment platforms
• PLC / SCADA / DCS automation layers

What We’re Looking For

Required:

• Bachelor’s degree in Engineering or Life Sciences
• 5–10 years of CQV experience in automated biopharma manufacturing
• Hands-on experience with process equipment and control systems
• Strong understanding of GMP validation lifecycle

Strongly Preferred:

• DeltaV, Rockwell, Siemens, or similar DCS/PLC platforms
• Experience in greenfield or large capital projects
• ASTM E2500 / GAMP 5 knowledge
• Experience with digital validation tools (Kneat, Veeva)
• Background in cell & gene therapy, fill/finish, or cleanroom environments

Why This Role?

• High-impact, automation-heavy greenfield project
• Owner-side authority and visibility
• Complex, integrated GMP systems
• Opportunity to shape commissioning strategy at a flagship facility

EEO Statement:

• Eight Eleven Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, national origin, age, sex, citizenship, disability, genetic information, gender, sexual orientation, gender identity, marital status, amnesty or status as a covered veteran in accordance with applicable federal, state, and local laws.

Supply Chain & Project Coordinator- US Healthcare BU

Key Responsibilities

Procurement

• Issue purchase orders for materials and components based on production requirements and Bills of Materials (BOMs).
• Obtain supplier quotations and support vendor selection based on cost, quality, and delivery performance.
• Track open purchase orders and follow up with suppliers to ensure on-time delivery.
• Maintain purchasing records and transactions within Microsoft Dynamics 365 Business Central.
• Support cost reduction initiatives and supplier performance improvement.

Production Support

• Review material availability for upcoming production jobs.
• Assist with preparation and release of job travelers, work orders, and production documentation.
• Coordinate with warehouse personnel to ensure materials are picked and staged for production.
• Communicate potential material shortages or delivery delays to production teams.
• Work closely with production and warehouse teams on the shop floor to verify material availability and resolve shortages.
• Take ownership of material availability for assigned production orders to ensure manufacturing schedules are not impacted by supply chain issues.

Inventory Control

• Monitor inventory levels and support reorder planning to prevent shortages.
• Maintain accurate inventory transactions within Microsoft Dynamics 365 Business Central.
• Assist with cycle counting and inventory reconciliation.
• Investigate inventory discrepancies and coordinate corrective actions.
• Support efforts to reduce excess or obsolete inventory and improve inventory turnover.

Project Coordination

• Coordinate end to end delivery of small-scale containment equipment, Pass Boxes, Glassware hoods, Ventilated Balance Enclosures.
• Serve as day-day contact for clients providing regular project status updates
• Review and submit documentation, General Arrangements, Factory Acceptance Tests.
• Participate in lessons learned reviews at project close-out and contribute to the knowledge base

Qualifications

Education

Bachelor’s degree in Supply Chain Management, Business, Engineering, Accounting or related field preferred.

Associate degree with relevant experience may be considered.

Experience

1–4 years of experience in purchasing, supply chain, manufacturing, or inventory control preferred.

Skills

• Familiarity with Microsoft Dynamics 365 Business Central or similar ERP systems.
• Proficiency in Microsoft Excel and Microsoft Office tools, Microsoft Project (preferred).
• Understanding of Bills of Materials (BOMs), purchasing processes, and inventory management.
• Strong organizational, communication, and problem-solving skills.
• Ability to manage multiple priorities in a manufacturing environment.

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.

Title: Nurse Practitioner, Advanced Practice Provider

Company: Oak Street Health

Role Description:

The purpose of a Nurse Practitioner at Oak Street Health is to provide effective and equitable value-based primary care to adults on medicare to keep them happy, healthy, and out of the hospital. Nurse Practitioners see patients independently and collaborate with physicians, depending on the patient’s specific situation. Nurse Practitioners provide longitudinal care and build meaningful patient relationships; this creates trust and helps our patients understand and feel connected to their care plan.

Nurse Practitioners practice in our outpatient practices on a collaborative care team composed of a physician, nurse practitioner or physician assistant, medical assistants, a dedicated medical scribe, and support from registered nurses and care managers. We partner with a network of elite specialists and hospitals for specialty and acute care. As such, our healthcare providers can focus on care within the clinic: primary care, care coordination, and population health.

Core Responsibilities:

• Provision of exceptional primary care.
• Conduct office visits for routine and acute issues.
• Administer Annual wellness visits and health risk assessments, which require a holistic view of health and a focus on thoughtful, accurate, and specific documentation.
• Care coordination with other providers, specialists, testing facilities, and agencies.
• Population health leadership, in coordination with the Care Team (e.g., making sure all eligible females get their evidence-based breast cancer screening every 2 years)
• Assisting the care team with phone triage and outreach.
• Educating patients on their health conditions, care plans, and treatments.
• Participating in Oak Street Health promotional activities.
• Conducting home visits as needed.
• Other duties, as assigned.

This role reports to the Center Medical Director and works closely with operational leadership.

Required Qualifications:

• Master of Science in Nursing, Doctor of Nursing Practice, or NP Certificate Program graduate
• National certification in at least one of the following specialties:
  • Family Nurse Practitioner
  • Adult-Gerontology Primary Care Nurse Practitioner
  • Adult Nurse Practitioner
  • Gerontological Nurse Practitioner
• Active, non-probationary state Nurse Practitioner license
• Active DEA license
• US Work Authorization

Preferred Qualifications:

• Experience in primary care: internal medicine, geriatrics, or family medicine
• Understands HCC (Hierarchical Condition Categories) documentation, ICD-10 (International Classification of Diseases-10) Coding, and Health Risk Assessments (HRAs).
• Passion for teamwork and the opportunity to collaborate cross-functionally
• Desires to be a part of an innovative model focused on empirically-guided population health
• Bilingual proficiency in applicable areas

Anticipated Weekly Hours

Time Type

Pay Range

The typical pay range for this role is:

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls.  The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.  
 

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Great benefits for great people

We take pride in our comprehensive and competitive mix of pay and benefits – investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:

• Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.

• No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.

• Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.

For more information, visit  anticipate the application window for this opening will close on: 03/13/2027

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

Job Description:

We believe in bold ideas, diverse perspectives, and the drive to transform knowledge into impact. Here, your curiosity fuels progress, your voice shapes innovation, and your ambition helps redefine what's possible within science and learning. We are a culture that obsesses over impact, challenges, and drives what's next to power infinite possibilities for our customers, colleagues and society at large.

About the Role:

Customer Success Managers are responsible for maximizing digital implementation, usage, retention, and expansion of Wiley's digital solutions. Working closely with their DLE or Account Manager, the Customer Success Managers bring their expertise to provide a range of services to customers including developing successful course implementation solutions, training, course fulfillment/setup, monitoring course usage, and trends, and driving digital conversions and account expansions. The Customer Success Manager is responsible for reconfirming existing business with faculty and guaranteeing increased platform retention.

The Customer Success Manager will be a key resource in delivering Wiley's commitment to exceptional customer advising, support, retention, and expansion of digital usage in their territory. They will work with existing and new customers to create and implement their digital solutions. They will work with their DLE or AM partner to expand their digital footprint.

Job Responsibilities:

• Responsible for reconfirming and retaining current customers while expanding digital usage at installed base accounts.

• Responsible for assisting faculty in implementing and integrating Wiley's digital solutions.

• Consult with instructors on implementation and curriculum design. Execute individual and departmental training plans.

• Collaborate with DLE/Account Manager to review the status of opportunities, existing business, and expansion opportunities.Partner with DLE/AM to identify priority customers and participate in effective retention strategies to reduce digital churn and ensure a superior experience for our installed customers.Carve out separate retention strategies for priority accounts/adoptions vs. all other adoptions.

• Drive and support pilots across the territory with follow-up, surveys, assistance with the platform, and questions. Assist AM with converting the pilot to an adoption.

• Collaborate with DLE/AM partner weekly or biweekly on adoption strategies to effect expansion and digital penetration.

• Proactively follow up with customers to ensure a positive experience using Wiley products and promote new features and functionality specific to their user experience.

• Conduct re-training with keycustomers to ensure all large adoption customers are "power users."

• Provide deep integration support on various LMS / LTI implementations.

• Provide regular account and adoption intelligence in SFDC after working with customers. Confirm/Update Inclusive Access (IA) readoption Opps in SFDC for enrollment, Won/Lost stage, instructors contact info on IA adoptions. Maintain Bookstore communication and relationships to obtain IA adoption details, IA processes, and work order details.

• Analyze and drive digital usage data via activations reports for priority adoptions after back-to-school period ends.

• Review Vendor reports at specific times during the season for IA courseware adoptions, confirm with bookstore or instructor if additional information is needed, review and update opp in SFDC, Set to IA in CAP. Follow up on non-responders of IA confirmations at the end of each season.

Qualifications:

• Undergraduate degree

• 2-4 years of relevant work experience in a similar function

• Previous customer service, sales support and tech product support exposure

• Able to lead effective presentations to internal and external customers, in both large groups and one-on-one settings.

• User experience knowledge with a CRM platform, preferably Salesforce

• Strong written and verbal communication skills

• Excellent organization and time management skills

• Ability to learn and apply technical expertise with new and existing platforms.

• Strong skill set to train and implement digital solutions.

• Self-starter with the ability to maximize time and generate high ROI by leveraging strong listening skills to understand and execute digital solutions.

• Adaptable: can navigate complex sales processes with multiple decision makers

We power infinite possibilities.

For more than 200 years, we've transformed knowledge into discoveries that shape the world. Today, our global team of innovators, creators, and experts is driving what's next in science, education, and publishing-creating impact that reaches everywhere.

We're not just observers of progress. We're the ones accelerating scientific breakthroughs, advancing learning, and sparking innovation that redefines entire fields and improves lives.

Here, your talent matters. Your ideas have room to grow. And your work creates breakthroughs that can change everything.

Wiley is an equal opportunity/affirmative action employer. We evaluate all qualified applicants and treat all qualified applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, protected veteran status, genetic information, or based on any individual's status in any group or class protected by applicable federal, state or local laws. Wiley is also committed to providing reasonable accommodation to applicants and employees with disabilities. Applicants who require accommodation to participate in the job application process may contact for assistance.

We are proud that our workplace promotes continual learning and internal mobility. Our values support courageous teammates, needle movers, and learning champions all while striving to support the health and well-being of all employees. We offer meeting-free Friday afternoons allowing more time for heads down work and professional development, and through a robust body of employee programing we facilitate a wide range of opportunities to foster community, learn, and grow.

We are committed to fair, transparent pay, and we strive to provide competitive compensation in addition to a comprehensive benefits package. The range below represents Wiley's good faith and reasonable estimate of the base pay for this role at the time of posting roles either in the United Kingdom, Canada or USA. It is anticipated that most qualified candidates will fall within the range, however the ultimate salary offered for this role may be higher or lower and will be set based on a variety of non-discriminatory factors, including but not limited to, geographic location, skills, and competencies.

When applying, please attach your resume/CV to be considered.

Salary Range:

Job Posting Title:

Location:

Philadelphia, PA – Seeking Emergency Medicine Physicians

Join the Physician Partnership Where You Can Increase Your Impact

Vituity’s ownership model provides autonomy, local control, and a national system of support, so you can focus your attention where you want it to be – on your patients.

Join the Vituity Team. Vituity is a 100% physician-owned partnership and is led by frontline physicians that are all equitable owners. As an equal and valued partner from day one, our ownership model provides you with financial transparency, a comprehensive benefits package including profit distribution, and multiple career development opportunities. Our leadership understands what your practice needs to thrive and gives you autonomy and local control so you can provide care when, where, and how your patients need it. You are backed by a best-in-class corporate healthcare team and supported by the broad peer-level expertise of 6,000 Vituity clinicians. At Vituity we’ve cultivated an environment where passion thrives, and success comes through shared purpose. We were founded in a culture that values team accomplishments more than individual achievements, an approach we call “culture of brilliance.” Together, we leverage our strengths and experiences to make a positive impact in our local communities. We foster this through shared goals and helping our colleagues succeed, and we also understand the importance of recognition, taking the time to show appreciation and gratitude for a job well done.

Vituity Locations: Vituity has opportunities at 890 practices across the country, serving 14.5 million patients a year. With Vituity, if you ever need to move, you can take your job with you.

The Opportunity

• Seeking Board Eligible/Certified Emergency Medicine physicians.
• Current PA state license is a plus.

The Practice

Nazareth Hospital – Philadelphia, Pennsylvania

• 82 staffed beds, including 34 Emergency Department (ED) beds
• Annual patient volume of approximately 49,500 with a 14% admission rate
• Epic Systems EMR available
• Community-based hospital offering a welcoming environment with a diverse patient population.
   

The Community

• Philadelphia, Pennsylvania is a vibrant and historic city that offers an exceptional quality of life, making it a fantastic place to work and call home.
• Known as the birthplace of American independence, the city features iconic landmarks like the Liberty Bell, Independence Hall, and the Philadelphia Museum of Art.
• Philadelphia offers a rich cultural scene with renowned theaters, world-class dining, and charming neighborhoods each with their own unique flair.
• Its location in the Northeast corridor provides easy access to New York City, Washington, D.C., and the Jersey Shore.
• Residents enjoy four distinct seasons—colorful autumns, snowy winters, blossoming springs, and warm summers—perfect for year-round events and activities.
• The city boasts a passionate sports culture with major league teams like the NFL’s Eagles, NBA’s 76ers, NHL’s Flyers, and MLB’s Phillies, creating an electric atmosphere that brings the community together.

Benefits & Beyond*

Vituity cares about the whole you. With our comprehensive compensation and benefits package, we are mindful of what matters most, and support your needs of today and your plans for the future.

• Superior Health Plan Options
• Dental, Vision, HSA, life and AD&D coverage, and more
• Partnership models allows a K-1 status pay structure, allowing high tax deductions
• Extraordinary 401K Plan with high tax reduction and faster balance growth
• Eligible to receive an Annual Profit Distribution/yearly cash bonus
• EAP and travel assistance included
• Student loan refinancing discounts
• Purpose-driven culture focused on improving the lives of our patients, communities, and employees

We are unified around the common purpose of transforming healthcare to improve lives and we believe everyone has a role to play in that. When we work together across sites and specialties as an integrated healthcare team, we exceed the expectations of our patients and the hospitals and clinics we work in. If you are looking to make a difference, from clinical to corporate, Vituity is the place to do it. Come grow with us.

Vituity does not discriminate against any person on the basis of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information (including family medical history), veteran status, marital status, pregnancy or related condition, or any other basis protected by law. Vituity is committed to complying with all applicable national, state and local laws pertaining to nondiscrimination and equal opportunity.

*Visa status applicants benefits vary. Please speak to a recruiter for more details.

Applicants only. No agencies please.

• The PCP independently provides care for patients with acute and chronic illnesses encountered in the older adult patient.
• The PCP will take full accountability for patient care and outcomes and will appropriately seek consultation from specialists when needed, though will still stay involved in, and be responsible for, the detailed care of the patient.
• It is expected that the PCP will engage with the hospitalist whenever one of their patients is in the hospital (regardless of whether the hospitalist works for ChenMed or not).
• The PCP is responsible for assessment, diagnosis, treatment, management, education, health promotion and care coordination and documentation for patients with acute and complex chronic health needs.
• The PCP leads their care team consisting of care promoter (medical assistant), care facilitator, and care coordinator for patients able to come to the office.
• For patients that are unable to come to the office-in hospital, SNF, LTC or homebound, PCP will engage with the transitional care team and others including case managers, acute and transitional-care physicians, and other resources that may be available depending on the market.
• PCP will have an active role in the management of their center and will help cover for other providers who may be out for various reasons. It is also expected that each PCP will take an active role as needed in recruiting patients for the center and additional providers for the company.
• Performs other duties as assigned and modified at manager's discretion.

• Availability and Accessibility for patients to build trust from their patients. It is expected that PCP's will make themselves as available to their patients as possible by being open and available for walk-in visits and answering phone calls and messages in a timely manner.
• Service Orientation - PCP's provide care that they would want for a family member or for themselves to each patient at every interaction.
• Evidence Based Medicine - The PCP remains updated on evidence-based medicine, but also recognizes that factors outside of traditional medicine, like lifestyle and nutrition, have a large impact on patient health outcomes. The PCP stays up to date on clinical, nutritional, and lifestyle-based interventions to improve outcomes.
• Physician Leadership is integral to good healthcare, so the PCP must be willing to continuously work to develop and improve leadership skills for the benefit of one's patients, their team, their center and the company.
• Quality - Our patients deserve the highest quality of care. This requires a willingness to work with the care teams towards achieving high quality outcomes and quality measures. At the same time, PCPs will always be looking for ways to continuously and systematically improve their practice of medicine and the operations of their center.
• Influence - PCP's must competently and compassionately influence their patients, their teams, and themselves to achieve the best outcomes.
• Self-Care - A PCP can take the best care for their patients when they are adequately caring for themselves. That means physically, mentally, socially and spiritually. Physician wellness is important for sustainability and promoting the health of physicians, staff, and patients.
• Proficient in Microsoft Office Suite products including Word, Excel, PowerPoint and Outlook, plus a variety of other word-processing, spreadsheet, database, e-mail and presentation software as used in the company
• Ability and willingness to travel locally as needed in their market, if applicable, nationally for initial training (2 weeks) and then occasionally regionally and nationally for recruiting or training purposes.
• Fluency in English, verbal and written. There may be jobs in some centers that require fluency in other languages, and this will be made known at the time of application.
• This job requires use and exercise of independent judgment

• MD or DO in Internal Medicine, Family Medicine, Geriatrics or similar specialty required
• Must be able to obtain a State Medical License or already have a current, active State Medical License for the state(s) in which he/she will be working
• Board certification in Internal Medicine, Family Medicine, Geriatrics or similar specialty is preferred. Board Eligibility is required
• Once Board certified, PCP will maintain board certification in their specialty by doing necessary MOC, CME and/or retaking board exams as required
• Must have a current DEA number for schedule II-V controlled substances
• Basic Life Support (BLS) certification from the American Heart Association (AMA) or American Red Cross required w/in first 90 days of employment.

Springfield Behavioral of Pennsylvania, part of the Optum family of businesses, is seeking a Licensed Behavioral Health Clinician to join our team in Trevose, PA. As a member of the Optum Behavioral Care team, you'll be an integral part of our vision to make healthcare better for everyone.

As a Licensed Clinical Therapist, you will treat a wide variety of mental health conditions that reflect the needs of our diverse patient population. We offer a variety of solutions that meet the unique needs of our workforce and the patients they serve. From clinical operations such as credentialing to business operations such as contracting, we provide organizational support that allows our providers to focus on what matters - providing care.

Primary Responsibilities:

• Screen and assess patients for common mental health and substance abuse disorders
• Provide treatment for mental health conditions using various approaches including cognitive behavioral therapy, dialectical behavioral therapy, and other evidence-based methods 
• Systematically track treatment response and monitor patients for changes in clinical symptoms and treatment side effects or complications
• Maintain accurate and up-to-date electronic medical records and clinical documentation, ensuring compliance with all regulatory requirements
• Participate in our patient growth strategy by providing a profile for online directories and other marketing efforts

We are committed to your well-being and growth, offering a comprehensive package of perks and benefits with varying eligibility based on role, including:

• Competitive hourly pay & uncapped productivity incentives
• Flexible work models & paid time off when you need it
• Health and well-being benefits like health insurance, 401k matching, and other family support and wellness resources
• Professional development with continuing education (CE) reimbursement and dedicated learning time to advance your career

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• Master's degree in psychology, social work, or a related counseling field 
• Clear, active and unrestricted license (LCSW, LMFT, or LPC) in the state of practice

Preferred Qualifications:

• 2+ years of professional experience post master's degree providing behavioral health services
• Experience providing direct psychotherapy services to individuals and families 
• Experience working with computers for professional communication and medical documentation - Excel, Outlook, Athena RMS (or other EHRs)
• Proven ability to work both independently and collaboratively with equal effectiveness

Explore opportunities at Optum Behavioral Care. We're revolutionizing behavioral health care delivery for individuals, clinicians and the entire health care system. Together, we are bringing high-end medical service, compassionate care and industry leading solutions to our most vulnerable patient populations. Our holistic approach addresses the physical, mental and social needs of our patients wherever they may be - helping patients access and navigate care anytime and anywhere. We're connecting care to create a seamless health journey for patients across care settings. Join our team, it's your chance to improve the lives of millions while Caring. Connecting. Growing together.

Pay Range: $69,100 - $103,800 annual total cash target pay

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

• Customer Interactions:
  
  • Manage inquiries in areas such as Member Services, Medicare, and Billing , assisting Spanish- and English-speaking customers.
  • Represent our client professionally by addressing and documenting all incoming queries, including complex calls related to specialized product lines.

• Quality Service:
  
  • Uphold the organization's philosophy of extraordinary customer relations.
  • Proactively engage with Health Plan, medical group, and facility personnel to gather relevant information for resolving member inquiries.

• Problem Resolution:
  
  • Analyze and evaluate customer issues to initiate and coordinate service recovery measures.
  • Document all member interactions meticulously following established procedures.

• Healthcare Knowledge
  
  • Demonstrate familiarity with health insurance terminology (copays, deductibles, claims, authorizations, etc.).
  • Understand Medicare/Medicaid plans and regulations, and explain plan benefits, provider networks, and coverage policies.

• Operational Excellence
  
  • Leverage a thorough understanding of company policies and processes to meet customer needs effectively.
  • Contribute to departmental goals and objectives while maintaining proficiency through ongoing training and use of required tools.

• Performance Metrics:
  
  • Monitor and achieve Contact Center KPIs, including call handling, first call resolution, and member retention.

• Compliance and Ethics:
  
  • Consistently uphold company compliance standards and Code of Conduct, ensuring privacy and confidentiality of member information.
  • Adhere to HIPAA regulations to protect personal health information (PHI) and maintain data security.

• Tools and Systems:
  
  • Use multiple systems/screens while assisting callers effectively
  • Navigate CRM, EMR/EHR, and ticketing platforms effectively

• Experience:
  
  
  • Fluency in both Spanish and English (spoken and written) is required.
  • Minimum of two (2) years of customer service or healthcare member-interaction experience.
  • Previous call center experience and/or prior experience in the health insurance industry (preferred).

• Education:
  
  • High School Diploma or GED required.

• Skills:
  
  • Outstanding written and verbal communication skills.
  • Proven analytical and problem-solving abilities.
  • Ability to respond concisely and clearly to customer queries.
  • Strong critical thinking and problem-solving skills.
  • Typing speed of at least 35 WPM with a 5% or lower error rate.

• To thrive in this remote role, you'll need:

• Private Workspace: A dedicated, quiet workspace with a door that closes, free from ambient noise.

• Ergonomics: A comfortable desk and chair setup that allows for the proper installation of necessary equipment.

• Reliable Internet Connection: Stable, high-speed internet with a minimum bandwidth of 20 Mbps downstream and 20 Mbps upstream.

• Quiet, Distraction-Free Workspace: A dedicated, quiet area where you can focus on delivering excellent customer service without interruptions.

• Tech-Savvy: Comfort with technology and ability to learn new systems quickly.

• Self-motivation & Independence: Ability to stay productive and manage your time effectively in a remote environment.

• Communication Skills: Strong verbal and written communication skills, especially in a virtual setting.

• Adaptability: Ability to adapt to changing technologies and procedures while working remotely.

• Competitive Pay: Enjoy a competitive hourly rate with opportunities for performance-based increases.
• Comprehensive Benefits: Full health insurance coverage, including medical, dental, and vision plans.
• Work Environment: A supportive, engaging, and inclusive work environment with opportunities to grow and develop your skills.
• Career Growth: Abundant advancement opportunities within the organization.
• Inclusive Workplace: We are an Equal Opportunity Employer, welcoming individuals with disabilities and veterans.
• Unique Perks:
  
  • Cell Phone Benefits: $25/month per line for unlimited phone, text, and data (restrictions may apply).
  • Referral for Life Program™: Earn residual bonuses for referring employees who join the team and remain with the company.