Engineering Structures Impact Factor Jobs in Sandy Spring Maryland
196 positions found — Page 4
Job Title: Customer Success Manager
Location: US - Remote
OptymEdge is advancing global ophthalmology clinical trials through the Acuvera Suite-Certify, Capture, and Imaging-bringing digital transformation to visual function endpoints. To support this growth, we are seeking a Customer Success & Strategic Growth Manager to support and execute value realization, strengthen sponsor and CRO partnerships, and unlock long-term account expansion.
Primary Purpose
This client-facing role blends customer success, strategic account management, and commercial insight. You will partner with key global sponsors, oversee engagement across the customer lifecycle, and convert operational excellence into deeper, multi-service relationships. You will also contribute to the development of scalable CS frameworks that support OptymEdge's growth trajectory.
Responsibilities
1. Strategic Account Leadership
* Serve as the primary point of contact for assigned strategic accounts
* Lead onboarding, adoption, and continuous value delivery across Certify, Capture, and Imaging modules
* Conduct structured governance meetings, QBRs, and planning sessions with client stakeholders
* Build multi-level, trust-based relationships anchored in scientific credibility and shared goals
* Identify risks early and drive cross-functional resolution to maintain delivery excellence
2. Growth & Expansion Opportunities
* Identify upsell, cross-sell, and multi-service expansion opportunities in partnership with Commercial and Business Development teams
* Contribute to the development of long-term partnership and account growth strategies
* Partner with Business Development on renewals, pricing input, and proposal development
* Track and report NRR, account health indicators, and expansion pipeline activity
3. Cross-Functional Partnership
* Collaborate with Delivery, Clinical, Product, Technology, and Marketing teams to ensure consistent execution
* Translate customer insights into actionable product and service improvement recommendations
* Contribute to value stories, case studies, and customer success narratives
* Serve as the internal voice of the customer to support alignment across teams
4. Operational Excellence & Scaling
* Contribute to the development and refinement of scalable CS processes, playbooks, and engagement frameworks
* Build and maintain account health models and standardized reporting dashboards
* Leverage CRM and analytics tools for forecasting, engagement tracking, and risk signaling
* Support knowledge sharing and onboarding activities as the CS function grows
Qualifications
* Bachelor's/Master's in Life Sciences, Business, or related field.
* 5+ years in customer success, strategic account management, or clinical operations.
* Experience with eClinical or digital health systems.
* Strong communication, stakeholder management, and commercial awareness
Bonus Points
* Experience in ophthalmology clinical research or endpoint services
* Familiarity with eSource, imaging, or certification platforms
* Experience in growth-stage or transformation-focused organizations
* Proficiency with Salesforce or similar CRM platforms
Emmes Group: Building a better future for us all.
OptymEdge is part of the The Emmes Group. Emmes is transforming the future of clinical research, bringing the promise of new medical discovery closer within reach for patients. Emmes Group was founded as Emmes more than 47 years ago, becoming one of the primary clinical research providers to the US government before expanding into public-private partnerships and commercial biopharma. Emmes has built industry leading capabilities in cell and gene therapy, vaccines and infectious diseases, ophthalmology, rare diseases, and neuroscience.
We believe the work we do will have a direct impact on patients' lives and act accordingly. We strive to build a collaborative culture at the intersection of being a performance and people driven company. We're looking for talented professionals eager to help advance clinical research as we work to embed innovation into the fabric of our company. If you share our motivations and passion in research, come join us!
Why work at Emmes?
At Emmes, your actions and hard work will have a direct impact on public health initiatives, both globally and in our local communities with opportunities for volunteerism through our Emmes Cares community engagement program. We offer a competitive benefits package focused on the health and needs of our growing workforce, including:
- Flexible Approved Time Off
- Tuition Reimbursement
- 401k Retirement Plan
- Work From Home Anywhere in the US
- Maternal/Paternal Leave
- Casual Dress Code & Work Environment
CONNECT WITH US!
Follow us on Twitter - @EmmesCRO
Find us on LinkedIn - Emmes
The Emmes Company, LLC is an equal opportunity employer and does not discriminate in its selection and employment practices. All qualified applicants will receive consideration for employment without regard to disability or protected veteran status.
#LI-Remote
About Takanock
Founded in 2023, Takanock, LLC tackles the data center industry's core challenge of developing shovel-ready data center sites by leveraging decades of experience in site selection, power generation, energy markets and infrastructure. Takanock focuses on Tier I and Tier II markets where demand for data centers is greatest and power constraints are most acute. By bringing our own on-site generation and unlocking grid capacity where others struggle, we accelerate deployment timelines and ensure Continuity of PowerSM is dedicated to solving the most complex challenges at the intersection of the digital and energy industries.
Takanock is headquartered in Traverse City, Michigan, and through our additional offices in Fulton, Maryland and Austin, Texas, we focus on developing data center and power projects across the United States. Our expanding team brings a unique combination of technical expertise, market foresight, and regulatory knowledge. With the backing of a $500 million equity commitment, we are well positioned to support rapid growth through modern, secure, and scalable technology solutions.
Location, Salary, and Benefits
This position is to assist our Fulton, Maryland or Austin, Texas office. Takanock provides competitive compensation and benefits, including fully paid medical, dental, and vision plans through Blue Cross Blue Shield, a 401(k) plan with company contributions, profits-interest equity grants, an unlimited PTO policy, a monthly mobile phone stipend, and company-paid parking. The salary range for this position is $80,000-$95,000 per year with a target bonus of 15%
About the IT Associate Role
The IT Associate will join our Legal & Operations team and will work directly with the Senior Manager of GIS and Data Management Systems. This individual will play a key role in supporting the company's growing technology needs while ensuring operational alignment and clear communication between internal Engineering, Development, and Commercial teams, as well as hyperscale customers.
The IT Associate will help manage technical requirements, and will be responsible for day-to-day IT operations, user support, SaaS administration, and maintain Takanock's Microsoft-centric technology stack. The role will also involve working with building automation systems, reviewing technical schematics, and participating in root cause analysis for operational and technical issues.
The IT Associate offers meaningful exposure to modern cloud infrastructure, automation, and AI-assisted workflows, with potential for growth into more senior IT or systems roles as the company continues to expand.
Minimum Requirements
- Excellent problem- solving and, decision-making skills
- Strong PC skills
- Ability to learn quickly and develop new product skills independently
- Ability to manage multiple projects and shifting workloads in a growing industry and entrepreneurial environment
Experience and Skills
- Strong working knowledge of Windows 11 and the Microsoft ecosystem, including Microsoft Entra ID (Azure AD)
- A minimum of 1–3 years of experience in IT support, systems administration, or a related technical role
- Experience supporting or administering Copilot, Claude and, Copilot agents, and general knowledge of other AI tools, including user enablement, governance, and workflow integration
- Familiarity with SaaS platforms such as Airtable, including permissioning, integrations, and basic automation
- Experience supporting Adobe products (Adobe Acrobat, Creative Cloud licensing, user access, and troubleshooting)
- Basic understanding of networking, identity management, endpoint security, and MFA
- Ability to handle sensitive company and employee data with utmost discretion and confidentiality
Essential Functions & Key Responsibilities
IT Support and Operations
- Provide day-to-day technical and troubleshooting support for employees across the company's footprint, including hardware, software, and cloud services, Microsoft 365, Teams, SharePoint, Outlook, and Windows devices
- Manage onboarding and offboarding from an IT perspective, including account provisioning, device setup, and access controls
- Maintain accurate documentation of systems, procedures, and asset inventories
- Identify opportunities and solutions for automation and efficiency using Microsoft tools and connected SaaS platforms
- Administer and support Airtable bases, permissions, and integrations
- Manage Adobe licensing, access requests, and basic troubleshooting
- Coordinate with third-party vendors and managed service providers as needed
Microsoft Ecosystem Administration
- Assist with administration of Microsoft Entra ID, Microsoft 365, and related security controls
- Support device management, updates, and compliance policies
- Help configure and maintain SharePoint sites, Teams channels, and collaboration standards
Copilot, Claude and Automation Enablement
- Lead the technicalSupport deployment and adoption of Microsoft Copilot features and Copilot agents, Claude Cowork and other automation tools
- Collaborate with users in leveraging AI-powered tools to improve productivity and workflows
Security and Best Practices
- Support enforcement of security policies, including MFA, least-privilege access, and endpoint protection
- Assist with audits, access reviews, and compliance-related IT tasks
- Promote best practices for data protection, collaboration, and technology usage across the company
About the Role
The Executive Assistant acts as an extension of the President & COO managing priorities, serving as a proxy in key meetings, creating structure around decision-making, and ensuring follow-through across a complex operational organization.
This role requires judgment, independence, assertiveness, and comfort operating with vague direction.
This is a fit for someone who is:
- Highly organized and assertive
- Agile and not rattled by having to make quick pivots
- Able to manage up and take initiative
- Strong at interpreting data and identifying risks
- Comfortable joining or leading meetings on behalf of an executive
- Naturally proactive and anticipatory
Key Responsibilities:
Executive Proxy & Meeting Partnership
- Attend meetings on behalf of the President & COO when needed
- Capture decisions, risks, action items, and follow-ups
- Ensure accountability across Directors and cross-functional teams
- Escalate appropriately without over-escalating
Operational Cadence, Planning & Briefings
- Build and manage weekly agendas for Directors of Operations
- Prepare structured read-aheads, daily briefings, and priority summaries
- Identify opportunities for the President to have focused, uninterrupted work time
Project & Initiative Tracking
- Track cross-functional initiatives, deadlines, and milestones
- Monitor key metrics and dashboards; flag trends or operational risks
- Provide concise synthesis for decision-making
Calendar & Email Management
- Own complex calendar and prioritization workflows
- Protect executive focus time and navigate competing internal demands
- Triaging inbox communications; prepare summaries and recommended responses
Communication & Relationship Management
- Liaise between the President and senior leaders
- Maintain consistent communication tone and professionalism on the executive’s behalf
- Build trust and rapport across a fast-paced operations environment
Other Responsibilities
- Limited travel (approximately every other month) for onsite operational sessions
- Support special assignments, meetings, expenses, and coordination tasks
- Occasional early morning/early evening availability when required
Required Experience
Must-Haves
- 5-10+ years supporting senior executives (C-suite strongly preferred)
- Proven experience acting as a proxy or representing an executive in meetings
- Experience supporting multiple senior leaders simultaneously
- Exposure to metrics, dashboards, or operational reporting
- Project management experience or strong project coordination background
- Demonstrated ability to operate with limited direction
- Experience in one or more of the following industries:
- Health & Human Services
- Medicaid / Public Health
- Financial Services/Financial Management Services
- Medical practices
- Nonprofit sector
- Government / Federal / State agencies
Nice-to-Haves
- Experience interpreting operational data or KPIs
- Familiarity with travel management tools (Navan, Concur, etc.)
Behavioral & Work Style Expectations
We are seeking someone who:
- Maintains composure and sound judgement in high pressure or time sensitive situations
- Demonstrates receptiveness to constructive feedback and incorporate it into ongoing performance
- Operates with a strong service orientation while exercising initiative and ownership of responsibilities
- Make timely, well-reasoned decisions when operating with incomplete or evolving information
- Effectively manages priorities and communication in support of a fast-paced executive environment
- Anticipates needs and takes appropriate action to maintain operational effectiveness
- Demonstrates adaptability and persistence in a dynamic work environment
Work Model
- Primarily in-office in Silver Spring, MD (required)
- Standard schedule aligns with the executive (generally 8–5), with flexibility based on needs
- Occasional extended hours depending on travel, meetings, or key priorities
- Hybrid flexibility only when the executive is traveling
Benefits medical, dental, vision, 401K, life insurance, strong safety culture, and much more! Excellent local leadership.
US Foods is one of the largest food distributors with a culture and history of promoting from within, excellent training programs and a continuous improvement focus.
Main Ingredients of the Job
Safely drive trucks to customers and meet scheduled customer delivery times
Carefully unload products from the trailer with a two-wheeler, pallet jack, or by hand and place in designated customer storage areas
Verify accuracy of delivery with customers and obtain proper signatures
Handle collections and payments from customers when applicable
Professionally perform customer service responsibilities to enhance our client experience
Perform all pre-trip and post-trip equipment inspection
Physical Requirements
Ability to lift/carry/push/pull 20 to 80+ lbs. of product repetitively during each shift required
Comfortable driving and working in inclement weather conditions with frequent stops (10+ per shift) required
What You Bring to the Table
Register to the FMCSA Clearinghouse*
Must be at least 21 years of age
Must have valid CDL Class A issued by the state of legal residence with necessary endorsements and DOT qualifications
Minimum of six months commercial driving experience (any industry) OR three months commercial driving experience in the food and/or beverage delivery industry required
Ability to operate manual transmission preferred; may be required in specific locations
Must be able to read and communicate in the English language - able to hold a conversation, to understand highway traffic signs and signals, to respond to official inquiries, and to enter information on reports and records.
Why US Foods
US Foods® helps our customers Make It, with products and services that shape the communities where we live and work. Opportunities in our company abound for skilled, forward-thinking associates.
Great drivers are crucial to the US Foods® team and one of the important faces of our organization. On and off the road, our drivers strive for integrity and reliability, while building trusting relationships with customers.
At the foundation of those efforts are our cultural beliefs, the pillars that define our work ethic, collaborative spirit and service. Together we help our customers make it, but we also believe in helping our drivers make it!
At US Foods®, we are committed to Total Rewards that respect and reward our associates for their dedication and hard work.
*Registering to the FMCSA Clearinghouse is a requirement by the Department of Transportation. All Drivers are required to the Clearinghouse website and register to the new database. The Clearinghouse is a secure online database that provides real-time information about commercial driver’s license (CDL) and commercial learner’s permit (CLP) holders’ drug and alcohol program violations. If you have not registered to the FMCSA database, please note registration is required. Please visit and click GO to login. If you are able to log into login, but are having trouble with the Clearinghouse registration, see “Clearinghouse Help” field on the clearinghouse page.
Compensation depends on relevant experience and/or education, specific skills, function, geographic location, and other factors as applicable by law. The expected rate for this role is between $70,000 and $150,000 annually.
As applicable, this role will also receive overtime compensation, retention bonus, component pay based on cases, mileage, stops, etc.
Benefits for this role may include health insurance, pre-tax spending accounts, retirement benefits, paid time off, employee stock purchase plan, and life insurance
MedStar Health is looking for a Radiological Technologist to join our team at the following locations:
Medstar Washington Hospital Center:
* PRN
* Full-time Monday-Friday 8:30am-5:00pm
* Full-time Monday-Friday 3:00pm to 11:30pm
Southern Maryland Hospital:
* Part-time weekends day shift 32 hours per week
* Part-time 8 hours (1 day per week - 1 day per week)
* Full-time Nights
Urgent Care
* PRN
* Full-time
As a Radiological Technologist , you will operate conventional, fluoroscopic, and portable radiology equipment to obtain routine radiographs of designated body areas according to physician specification and radiographic protocols.
Join one of the largest healthcare systems in the Baltimore-Washington metro region, also recognized as one of the "Healthiest Maryland Businesses". Apply today and learn how MedStar Health can be your next great career move!
Primary Duties:
* Prepares patient for radiograph. Lifts patient onto and off examination table. Properly positions patient for X-ray exam, adjusts immobilization devices and affixes appropriate radiation shielding.
* Assists in the administration of drugs and/or contrast agents. Calculates and selects proper technical factors and uses correct film/ screen combinations. Processes and develops film.
* Enters data into the Radiology Information System (MARS) for medical records, billing, statistics, and quality assurance purposes. Provides guidance to radiology students as needed.
* Maintains work area in a clean and orderly condition. Ensures that the exam room contains the proper supplies for the diagnostic procedures. Performs various clerical tasks including answering phones, relaying messages, and scheduling exams. etc.
* Reports equipment malfunction to supervisory personnel.
Qualifications:
* Associate degree in applied science preferred.
* Previous job experience.
* ARRT (American Registry of Radiologic Technology) certification
This position has a hiring range of : USD $29.73 - USD $53.49 /Yr.
Nurse Practitioner | Surgery - Orthopedic
Location: Maryland
Employer: CompHealth
Pay: $90 to $110 per hour
Start Date: ASAP
About the Position
LocumJobsOnline is working with CompHealth to find a qualified Orthopedic Surgery NP in Maryland!
CompHealth exists to make the locums process easier. Not only will we search for jobs that fit your interests, we'll be here to handle all the details like credentialing, housing, travel arrangements, and so much more. So, relax and get back to helping patients, and let us do the heavy lifting.
- Mon - Fri 8am - 5pm schedule
- Outpatient only -- no OR procedures
- Hospital setting
- Ortho oncology outpatient procedures required
- ACLS and BLS certification required
- Hospital privileges required
- Board certification required
- We provide complimentary housing and travel
- We arrange and cover costs for licensing and malpractice
- We simplify the credentialing and privileging process
- Comprehensive benefits package including medical, dental, vision, and a 401(K) plan
- Your personal recruiter handles every detail, 24/7
Ranges shown should be used as an estimate and are affected by many factors including the critical need of the position, your overall experience and qualifications, and other considerations. Rates shown are all-inclusive and combine an hourly base pay with other potential earnings like overtime, call, and holiday pay. Please contact your consultant for details.
About CompHealth
CompHealth is one of the largest healthcare staffing companies in the United States offering permanent, locum tenens, travel and other placements for healthcare providers. Our company dates back to 1979, when two physicians created the locum tenens industry as a way to meet the needs of rural hospitals in desperate need of healthcare professionals. In the years since, we’ve placed providers in hundreds of specialties in temporary and permanent jobs in both rural and urban settings all over the country, serving millions of patients.
Though every temporary or permanent position is different, our goal is always the same: To match the right job with the right provider. We do that by getting to know you and what’s most important to you. And with more than 1,000 specialized recruiters and in-house licensing, credentialing, travel, and legal teams, we can take care of all the details, whatever the position.
Getting to know you ties back to our belief in putting people first. This includes our healthcare providers, our clients, and our employees. This people-centric culture has been recognized by various award programs, including Staffing Industry Analyst's "Best Staffing Firms to Work For", Modern Healthcare's "Best Places to Work", and Inavero's "Best of Staffing".
To learn more, visit
1715266EXPPLAT
Physician Assistant | Surgery - Orthopedic
Location: Maryland
Employer: CompHealth
Pay: $90 to $110 per hour
Start Date: ASAP
About the Position
LocumJobsOnline is working with CompHealth to find a qualified Orthopedic Surgery PA in Maryland!
CompHealth exists to make the locums process easier. Not only will we search for jobs that fit your interests, we'll be here to handle all the details like credentialing, housing, travel arrangements, and so much more. So, relax and get back to helping patients, and let us do the heavy lifting.
- Mon - Fri 8am - 5pm
- Outpatient only
- Hospital setting
- Ortho oncology outpatient procedures required
- ACLS and BLS certification required
- Hospital privileges required
- Board certification required
- We provide complimentary housing and travel
- We arrange and cover costs for licensing and malpractice
- We simplify the credentialing and privileging process
- Comprehensive benefits package including medical, dental, vision, and a 401(K) plan
- Your personal recruiter handles every detail, 24/7
Ranges shown should be used as an estimate and are affected by many factors including the critical need of the position, your overall experience and qualifications, and other considerations. Rates shown are all-inclusive and combine an hourly base pay with other potential earnings like overtime, call, and holiday pay. Please contact your consultant for details.
About CompHealth
CompHealth is one of the largest healthcare staffing companies in the United States offering permanent, locum tenens, travel and other placements for healthcare providers. Our company dates back to 1979, when two physicians created the locum tenens industry as a way to meet the needs of rural hospitals in desperate need of healthcare professionals. In the years since, we’ve placed providers in hundreds of specialties in temporary and permanent jobs in both rural and urban settings all over the country, serving millions of patients.
Though every temporary or permanent position is different, our goal is always the same: To match the right job with the right provider. We do that by getting to know you and what’s most important to you. And with more than 1,000 specialized recruiters and in-house licensing, credentialing, travel, and legal teams, we can take care of all the details, whatever the position.
Getting to know you ties back to our belief in putting people first. This includes our healthcare providers, our clients, and our employees. This people-centric culture has been recognized by various award programs, including Staffing Industry Analyst's "Best Staffing Firms to Work For", Modern Healthcare's "Best Places to Work", and Inavero's "Best of Staffing".
To learn more, visit
1715268EXPPLAT
NEW RECRUITMENT AND RETENTION INCENTIVES! Air and Marine Operations (AMO), a component of U.S.
Customs and Border Protection (CBP) offers those with Merchant Mariner Credentials the exceptional opportunity of a career in law enforcement working with an elite team of highly trained professionals whose camaraderie, pride, and purpose are hallmarks of their daily mission protecting America.
If you're looking for an exciting and rewarding job that also provides great pay, benefits, and job stability, now is the time to make your move: become a Marine Interdiction Agent .
AMO is actively seeking applicants to fill full-time security-based positions with the nation's largest law enforcement organization charged with maintaining the security of our national borders while facilitating lawful international travel and trade.
DON'T FORGET TO CHECK OUT THE INCENTIVES – SEE SALARY SECTION BELOW! Salary and Benefits Begin your career as a Marine Interdiction Agent (MIA) and make up to $73,939–$96,116 per year based on your qualifications for the GS-11 grade level and possible extra compensation based on your duty location.
Recruitment Incentive: New hires that are eligible may receive a one-time Recruitment Incentive payout of $10,000 after completing Federal Law Enforcement Training Academy (FLETC) (1 year service agreement will need to be completed) (Recruitment Incentive is only available to new Federal employees as described in 5 CFR 575.102.
Eligibility will be determined by Human Resources.) Example annual compensation for the first three years at our CAMB and subordinates new-hire locations (RUS LEAP 25% Retention Incentive).
GS-11 1st year annual pay
- $102,424 GS-12 2nd or 3rd year annual pay
- $132,931 GS-13 3rd year of annual pay
- $158,075 Example annual compensation for the first three years at our Key West, Key Largo, and Marathon, FL new-hire locations (Locality Salary Table LEAP 25% Retention Incentive) GS-11 1st year annual pay
- $108,431 GS-12 2nd or 3rd year annual pay
- $141,575 GS-13 3rd year of annual pay
- $168,352 Example annual compensation for the first three years at our Long Beach, CA new-hire locations (Locality Salary Table LEAP 25% Retention Incentive) GS-11 1st year annual pay
- $107,749 GS-12 2nd or 3rd year annual pay
- $154,974 GS-13 3rd year of annual pay
- $184,285 This career ladder position has a grade level progression of GS-11, GS-12 and GS-13.
You may be eligible for a promotion to the next higher grade level automatically (without re-applying) once you complete 52-weeks at each grade level (with supervisor approval) and any additional training, licensing, and certification requirements.
Agents are eligible to select from an array of federal employment benefits that include health, dental and other insurance plans, a generous annual and sick leave program, and participation in the Thrift Savings Plan, a retirement plan akin to a traditional and ROTH 401(k) offering.
Recruitment Incentive (RI): Upon Entrance on Duty (EOD), you may be eligible to receive a Recruitment Incentive LEAP: Law Enforcement Availability Pay (25% Everyone) RI: Retention Incentive (25% for Caribbean Air and Marine Branch (CAMB) Locations, Key Largo, FL, Key West, FL, Marathon, FL and Long Beach, CA)
*Retention Incentive is contingent on eligibility.
Eligibility will be determined by Human Resources Duty Locations A duty location will be offered after successful completion of the pre-employment process.
The duty location listed in the final offer letter may include any geographic location within the Southwest Region, Southeast Region or Caribbean Air and Marine Branch.
Note: Your opportunity for final selection is increased based on your flexibility to Enter on Duty at priority duty location.
Current possible duty locations include: Southeast Region: Fort Lauderdale, Miami and Marathon, FL and CAMB: Fajardo, Mayaguez, Ponce, and San Juan PR; and Saint Thomas, VI Northern Region: Bellingham, WA Limited Duty Locations as of – 1 2/1/2025 Applying to this JOA does not guarantee any of the locations listed below will still be available once you've completed the pre-employment process.
Locations are offered based on the current needs of the service at that time.
Northern Region: Port Huron, MI Southeast Region: Houma, LA Southwest Region: San Diego, CA Duties and Responsibilities As a Marine Interdiction Agent, you will perform marine-based law enforcement operations for the detection, prevention, interdiction, and apprehension of terrorists, terrorist weapons, and other contraband and persons from illegally entering or attacking the United States.
Typical duties may include: Monitoring behavior patterns and activities of suspect persons, vehicles, or vessels believed to be engaged in illegal activities.
Interpreting radar data to calculate appropriate intercept while tracking vessels and people to a successful interdiction.
Searching persons, vessels, baggage, and cargo for contraband or weapons incidental to detention or arrest.
Collecting, refining, and analyzing strategic and tactical intelligence.
Qualifications This GS-11 grade level position has a selective factor: As a minimum qualification requirement all candidates must have a qualifying Merchant Mariner Credential.
See the U.S.
Coast Guard Issued Merchant Mariner Credentials (MMC) section that is listed below for qualifying capacities.
You qualify for the GS-11 grade level if you possess one (1) year of specialized experience equivalent to at least the next lower grade level, performing duties such as: Independently applying advanced skill in controlling/commanding law enforcement scenes to include conducting searches, making arrests, processing arrests and seizure of evidence and property.
Conducting investigative inquiries using various techniques, examining files and records, physical and documentary evidence to identify logical conclusions.
Utilizing cameras and other electronic high-tech surveillance equipment to gather evidence, collect, evaluate, and then preserve that physical and documentary evidence.
Highly skilled in writing comprehensive arrest, criminal and incident reports.
Assisting government or state attorneys in preparation for court cases or grand juries, testifies as a law enforcement officer in court proceedings, and administrative forums.
Considerable experience applying arrest authorities and constitutional law in various alleged criminal situations, or knowledge and experience of CBP laws, regulations, policies, legal precedent.
OR GS-11 Education Substitution for experience: A Ph.D.
or equivalent doctoral degree, three (3) full years of progressively higher-level graduate education leading to such a degree, or LL.M.
OR Combining Experience and Education: A combination of successfully completed post-bachelors' education (above) and experience.
This will be calculated using your resume and unofficial transcripts submitted with your application.
AND U.S.
Coast Guard Issued Merchant Mariner Credentials (MMC): You must submit a valid, legible copy of your Merchant Mariner Credential at time of application.
Your copies must include the expiration and capacity pages of your MMC.
Qualifying Capacities are Operator of Uninspected Passenger Vessel (OUPV), Mate of 200 gross tons or greater (Inland, Great Lakes, Near Coastal or Oceans), Chief Mate, Second Mate, and Third Mate Unlimited Oceans or Master of 25 GRT or greater (Inland, Great Lakes, Near Coastal or Oceans) OR An Accepted MMLD Application: You must submit proof an accepted MMLD application, for a MMC with a qualifying capacity, and a credential status that is in a positive standing.
It cannot be pending additional information for MMLD application process.
You must have your Official MMC Credential in hand at the time of scheduling and at assessment appointment.
NOTE: Your resume must explicitly indicate how you meet this requirement, otherwise you will be found ineligible.
Please see the "Required Documents" section below for additional resume requirements.
Other Requirements Citizenship : You must be a U.S.
Citizen to apply for this position.
Residency : You must have had primary U.S.
residency (includes protectorates as declared under international law) for at least three of the last five years.
Age Requirement: In accordance with Public Law 100-238, this position is covered under law enforcement retirement provisions.
Candidates must be referred for selection to the Border Patrol Agent position before reaching their 40th birthday in accordance with Department of Homeland Security Directive 251-03.
The age restriction may not apply if you are currently serving or have previously served in a federal civilian law enforcement (non-military) position covered by Title 5 U.S.C.
8336(c) or Title 5 U.S.C.
8412(d).
AGE WAIVER: Creditable law enforcement officer service
- Covered by Title 5 U.S.C.
8336(c) or Title 5 U.S.C.
8412(d), or creditable service covered by Title 5 U.S.C.
8401(36) (as a Customs and Border Protection Officer) on or after July 6, 2008, may be applied toward the maximum age requirement.
This age restriction may not apply if you are currently serving in a federal civilian (not military) law enforcement position covered by Title 5 U.S.C.
8336(c) or Title 5 U.S.C.
8412(d).
Veterans' Preference Eligibility
- To ensure compliance with statutes pertaining to the appointment of preference eligible veterans as determined by the Merit Systems Protection Board in its decision Isabella v.
Dept of State, the maximum age for original appointment articulated above shall not apply to the hiring of individuals entitled to veterans' preference eligibility under 5 U.S.C.
3312.
You must submit proof of Veteran's Preference (DD-214 Member 4 Copy) at the time of application.
Training : This position has a training requirement.
You may be required to successfully complete the training requirement as a condition of employment.
Failure to successfully complete the required course(s) of training in accordance with CBP standards and policies will result in placement into either a former or different position, demotion, or separation as determined by management and appropriate procedures.
Travel Required: You may be expected to travel for this position based on operational needs.
How to Apply Click the Apply button on this site.
You will be linked to the CBP Talent Network registration page.
For Position of Interest select Air and Marine Operations (Marine Interdiction Agent (MIA)), then complete the pre-screening questions.
You'll then receive a link(s) to the MIA Job Opening Announcements (JOAs) on USAJOBS, the federal government's official employment site, to complete your application.
Be certain to review ALL details of the job opening announcement and follow all instructions in the application process.
As a subscriber to the CBP Talent Network, you'll receive monthly emails with information about webinars, career expos, and future opportunities with AMO and CBP.
NEW RECRUITMENT AND RETENTION INCENTIVES! Air and Marine Operations (AMO), a component of U.S.
Customs and Border Protection (CBP) offers those with Merchant Mariner Credentials the exceptional opportunity of a career in law enforcement working with an elite team of highly trained professionals whose camaraderie, pride, and purpose are hallmarks of their daily mission protecting America.
If you're looking for an exciting and rewarding job that also provides great pay, benefits, and job stability, now is the time to make your move: become a Marine Interdiction Agent .
AMO is actively seeking applicants to fill full-time security-based positions with the nation's largest law enforcement organization charged with maintaining the security of our national borders while facilitating lawful international travel and trade.
DON'T FORGET TO CHECK OUT THE INCENTIVES – SEE SALARY SECTION BELOW! Salary and Benefits Begin your career as a Marine Interdiction Agent (MIA) and make up to $73,939–$96,116 per year based on your qualifications for the GS-11 grade level and possible extra compensation based on your duty location.
Recruitment Incentive: New hires that are eligible may receive a one-time Recruitment Incentive payout of $10,000 after completing Federal Law Enforcement Training Academy (FLETC) (1 year service agreement will need to be completed) (Recruitment Incentive is only available to new Federal employees as described in 5 CFR 575.102.
Eligibility will be determined by Human Resources.) Example annual compensation for the first three years at our CAMB and subordinates new-hire locations (RUS LEAP 25% Retention Incentive).
GS-11 1st year annual pay
- $102,424 GS-12 2nd or 3rd year annual pay
- $132,931 GS-13 3rd year of annual pay
- $158,075 Example annual compensation for the first three years at our Key West, Key Largo, and Marathon, FL new-hire locations (Locality Salary Table LEAP 25% Retention Incentive) GS-11 1st year annual pay
- $108,431 GS-12 2nd or 3rd year annual pay
- $141,575 GS-13 3rd year of annual pay
- $168,352 Example annual compensation for the first three years at our Long Beach, CA new-hire locations (Locality Salary Table LEAP 25% Retention Incentive) GS-11 1st year annual pay
- $107,749 GS-12 2nd or 3rd year annual pay
- $154,974 GS-13 3rd year of annual pay
- $184,285 This career ladder position has a grade level progression of GS-11, GS-12 and GS-13.
You may be eligible for a promotion to the next higher grade level automatically (without re-applying) once you complete 52-weeks at each grade level (with supervisor approval) and any additional training, licensing, and certification requirements.
Agents are eligible to select from an array of federal employment benefits that include health, dental and other insurance plans, a generous annual and sick leave program, and participation in the Thrift Savings Plan, a retirement plan akin to a traditional and ROTH 401(k) offering.
Recruitment Incentive (RI): Upon Entrance on Duty (EOD), you may be eligible to receive a Recruitment Incentive LEAP: Law Enforcement Availability Pay (25% Everyone) RI: Retention Incentive (25% for Caribbean Air and Marine Branch (CAMB) Locations, Key Largo, FL, Key West, FL, Marathon, FL and Long Beach, CA)
*Retention Incentive is contingent on eligibility.
Eligibility will be determined by Human Resources Duty Locations A duty location will be offered after successful completion of the pre-employment process.
The duty location listed in the final offer letter may include any geographic location within the Southwest Region, Southeast Region or Caribbean Air and Marine Branch.
Note: Your opportunity for final selection is increased based on your flexibility to Enter on Duty at priority duty location.
Current possible duty locations include: Southeast Region: Fort Lauderdale, Miami and Marathon, FL and CAMB: Fajardo, Mayaguez, Ponce, and San Juan PR; and Saint Thomas, VI Northern Region: Bellingham, WA Limited Duty Locations as of – 1 2/1/2025 Applying to this JOA does not guarantee any of the locations listed below will still be available once you've completed the pre-employment process.
Locations are offered based on the current needs of the service at that time.
Northern Region: Port Huron, MI Southeast Region: Houma, LA Southwest Region: San Diego, CA Duties and Responsibilities As a Marine Interdiction Agent, you will perform marine-based law enforcement operations for the detection, prevention, interdiction, and apprehension of terrorists, terrorist weapons, and other contraband and persons from illegally entering or attacking the United States.
Typical duties may include: Monitoring behavior patterns and activities of suspect persons, vehicles, or vessels believed to be engaged in illegal activities.
Interpreting radar data to calculate appropriate intercept while tracking vessels and people to a successful interdiction.
Searching persons, vessels, baggage, and cargo for contraband or weapons incidental to detention or arrest.
Collecting, refining, and analyzing strategic and tactical intelligence.
Qualifications This GS-11 grade level position has a selective factor: As a minimum qualification requirement all candidates must have a qualifying Merchant Mariner Credential.
See the U.S.
Coast Guard Issued Merchant Mariner Credentials (MMC) section that is listed below for qualifying capacities.
You qualify for the GS-11 grade level if you possess one (1) year of specialized experience equivalent to at least the next lower grade level, performing duties such as: Independently applying advanced skill in controlling/commanding law enforcement scenes to include conducting searches, making arrests, processing arrests and seizure of evidence and property.
Conducting investigative inquiries using various techniques, examining files and records, physical and documentary evidence to identify logical conclusions.
Utilizing cameras and other electronic high-tech surveillance equipment to gather evidence, collect, evaluate, and then preserve that physical and documentary evidence.
Highly skilled in writing comprehensive arrest, criminal and incident reports.
Assisting government or state attorneys in preparation for court cases or grand juries, testifies as a law enforcement officer in court proceedings, and administrative forums.
Considerable experience applying arrest authorities and constitutional law in various alleged criminal situations, or knowledge and experience of CBP laws, regulations, policies, legal precedent.
OR GS-11 Education Substitution for experience: A Ph.D.
or equivalent doctoral degree, three (3) full years of progressively higher-level graduate education leading to such a degree, or LL.M.
OR Combining Experience and Education: A combination of successfully completed post-bachelors' education (above) and experience.
This will be calculated using your resume and unofficial transcripts submitted with your application.
AND U.S.
Coast Guard Issued Merchant Mariner Credentials (MMC): You must submit a valid, legible copy of your Merchant Mariner Credential at time of application.
Your copies must include the expiration and capacity pages of your MMC.
Qualifying Capacities are Operator of Uninspected Passenger Vessel (OUPV), Mate of 200 gross tons or greater (Inland, Great Lakes, Near Coastal or Oceans), Chief Mate, Second Mate, and Third Mate Unlimited Oceans or Master of 25 GRT or greater (Inland, Great Lakes, Near Coastal or Oceans) OR An Accepted MMLD Application: You must submit proof an accepted MMLD application, for a MMC with a qualifying capacity, and a credential status that is in a positive standing.
It cannot be pending additional information for MMLD application process.
You must have your Official MMC Credential in hand at the time of scheduling and at assessment appointment.
NOTE: Your resume must explicitly indicate how you meet this requirement, otherwise you will be found ineligible.
Please see the "Required Documents" section below for additional resume requirements.
Other Requirements Citizenship : You must be a U.S.
Citizen to apply for this position.
Residency : You must have had primary U.S.
residency (includes protectorates as declared under international law) for at least three of the last five years.
Age Requirement: In accordance with Public Law 100-238, this position is covered under law enforcement retirement provisions.
Candidates must be referred for selection to the Border Patrol Agent position before reaching their 40th birthday in accordance with Department of Homeland Security Directive 251-03.
The age restriction may not apply if you are currently serving or have previously served in a federal civilian law enforcement (non-military) position covered by Title 5 U.S.C.
8336(c) or Title 5 U.S.C.
8412(d).
AGE WAIVER: Creditable law enforcement officer service
- Covered by Title 5 U.S.C.
8336(c) or Title 5 U.S.C.
8412(d), or creditable service covered by Title 5 U.S.C.
8401(36) (as a Customs and Border Protection Officer) on or after July 6, 2008, may be applied toward the maximum age requirement.
This age restriction may not apply if you are currently serving in a federal civilian (not military) law enforcement position covered by Title 5 U.S.C.
8336(c) or Title 5 U.S.C.
8412(d).
Veterans' Preference Eligibility
- To ensure compliance with statutes pertaining to the appointment of preference eligible veterans as determined by the Merit Systems Protection Board in its decision Isabella v.
Dept of State, the maximum age for original appointment articulated above shall not apply to the hiring of individuals entitled to veterans' preference eligibility under 5 U.S.C.
3312.
You must submit proof of Veteran's Preference (DD-214 Member 4 Copy) at the time of application.
Training : This position has a training requirement.
You may be required to successfully complete the training requirement as a condition of employment.
Failure to successfully complete the required course(s) of training in accordance with CBP standards and policies will result in placement into either a former or different position, demotion, or separation as determined by management and appropriate procedures.
Travel Required: You may be expected to travel for this position based on operational needs.
How to Apply Click the Apply button on this site.
You will be linked to the CBP Talent Network registration page.
For Position of Interest select Air and Marine Operations (Marine Interdiction Agent (MIA)), then complete the pre-screening questions.
You'll then receive a link(s) to the MIA Job Opening Announcements (JOAs) on USAJOBS, the federal government's official employment site, to complete your application.
Be certain to review ALL details of the job opening announcement and follow all instructions in the application process.
As a subscriber to the CBP Talent Network, you'll receive monthly emails with information about webinars, career expos, and future opportunities with AMO and CBP.
NEW RECRUITMENT AND RETENTION INCENTIVES! Air and Marine Operations (AMO), a component of U.S.
Customs and Border Protection (CBP) offers those with Merchant Mariner Credentials the exceptional opportunity of a career in law enforcement working with an elite team of highly trained professionals whose camaraderie, pride, and purpose are hallmarks of their daily mission protecting America.
If you're looking for an exciting and rewarding job that also provides great pay, benefits, and job stability, now is the time to make your move: become a Marine Interdiction Agent .
AMO is actively seeking applicants to fill full-time security-based positions with the nation's largest law enforcement organization charged with maintaining the security of our national borders while facilitating lawful international travel and trade.
DON'T FORGET TO CHECK OUT THE INCENTIVES – SEE SALARY SECTION BELOW! Salary and Benefits Begin your career as a Marine Interdiction Agent (MIA) and make up to $73,939–$96,116 per year based on your qualifications for the GS-11 grade level and possible extra compensation based on your duty location.
Recruitment Incentive: New hires that are eligible may receive a one-time Recruitment Incentive payout of $10,000 after completing Federal Law Enforcement Training Academy (FLETC) (1 year service agreement will need to be completed) (Recruitment Incentive is only available to new Federal employees as described in 5 CFR 575.102.
Eligibility will be determined by Human Resources.) Example annual compensation for the first three years at our CAMB and subordinates new-hire locations (RUS LEAP 25% Retention Incentive).
GS-11 1st year annual pay
- $102,424 GS-12 2nd or 3rd year annual pay
- $132,931 GS-13 3rd year of annual pay
- $158,075 Example annual compensation for the first three years at our Key West, Key Largo, and Marathon, FL new-hire locations (Locality Salary Table LEAP 25% Retention Incentive) GS-11 1st year annual pay
- $108,431 GS-12 2nd or 3rd year annual pay
- $141,575 GS-13 3rd year of annual pay
- $168,352 Example annual compensation for the first three years at our Long Beach, CA new-hire locations (Locality Salary Table LEAP 25% Retention Incentive) GS-11 1st year annual pay
- $107,749 GS-12 2nd or 3rd year annual pay
- $154,974 GS-13 3rd year of annual pay
- $184,285 This career ladder position has a grade level progression of GS-11, GS-12 and GS-13.
You may be eligible for a promotion to the next higher grade level automatically (without re-applying) once you complete 52-weeks at each grade level (with supervisor approval) and any additional training, licensing, and certification requirements.
Agents are eligible to select from an array of federal employment benefits that include health, dental and other insurance plans, a generous annual and sick leave program, and participation in the Thrift Savings Plan, a retirement plan akin to a traditional and ROTH 401(k) offering.
Recruitment Incentive (RI): Upon Entrance on Duty (EOD), you may be eligible to receive a Recruitment Incentive LEAP: Law Enforcement Availability Pay (25% Everyone) RI: Retention Incentive (25% for Caribbean Air and Marine Branch (CAMB) Locations, Key Largo, FL, Key West, FL, Marathon, FL and Long Beach, CA)
*Retention Incentive is contingent on eligibility.
Eligibility will be determined by Human Resources Duty Locations A duty location will be offered after successful completion of the pre-employment process.
The duty location listed in the final offer letter may include any geographic location within the Southwest Region, Southeast Region or Caribbean Air and Marine Branch.
Note: Your opportunity for final selection is increased based on your flexibility to Enter on Duty at priority duty location.
Current possible duty locations include: Southeast Region: Fort Lauderdale, Miami and Marathon, FL and CAMB: Fajardo, Mayaguez, Ponce, and San Juan PR; and Saint Thomas, VI Northern Region: Bellingham, WA Limited Duty Locations as of – 1 2/1/2025 Applying to this JOA does not guarantee any of the locations listed below will still be available once you've completed the pre-employment process.
Locations are offered based on the current needs of the service at that time.
Northern Region: Port Huron, MI Southeast Region: Houma, LA Southwest Region: San Diego, CA Duties and Responsibilities As a Marine Interdiction Agent, you will perform marine-based law enforcement operations for the detection, prevention, interdiction, and apprehension of terrorists, terrorist weapons, and other contraband and persons from illegally entering or attacking the United States.
Typical duties may include: Monitoring behavior patterns and activities of suspect persons, vehicles, or vessels believed to be engaged in illegal activities.
Interpreting radar data to calculate appropriate intercept while tracking vessels and people to a successful interdiction.
Searching persons, vessels, baggage, and cargo for contraband or weapons incidental to detention or arrest.
Collecting, refining, and analyzing strategic and tactical intelligence.
Qualifications This GS-11 grade level position has a selective factor: As a minimum qualification requirement all candidates must have a qualifying Merchant Mariner Credential.
See the U.S.
Coast Guard Issued Merchant Mariner Credentials (MMC) section that is listed below for qualifying capacities.
You qualify for the GS-11 grade level if you possess one (1) year of specialized experience equivalent to at least the next lower grade level, performing duties such as: Independently applying advanced skill in controlling/commanding law enforcement scenes to include conducting searches, making arrests, processing arrests and seizure of evidence and property.
Conducting investigative inquiries using various techniques, examining files and records, physical and documentary evidence to identify logical conclusions.
Utilizing cameras and other electronic high-tech surveillance equipment to gather evidence, collect, evaluate, and then preserve that physical and documentary evidence.
Highly skilled in writing comprehensive arrest, criminal and incident reports.
Assisting government or state attorneys in preparation for court cases or grand juries, testifies as a law enforcement officer in court proceedings, and administrative forums.
Considerable experience applying arrest authorities and constitutional law in various alleged criminal situations, or knowledge and experience of CBP laws, regulations, policies, legal precedent.
OR GS-11 Education Substitution for experience: A Ph.D.
or equivalent doctoral degree, three (3) full years of progressively higher-level graduate education leading to such a degree, or LL.M.
OR Combining Experience and Education: A combination of successfully completed post-bachelors' education (above) and experience.
This will be calculated using your resume and unofficial transcripts submitted with your application.
AND U.S.
Coast Guard Issued Merchant Mariner Credentials (MMC): You must submit a valid, legible copy of your Merchant Mariner Credential at time of application.
Your copies must include the expiration and capacity pages of your MMC.
Qualifying Capacities are Operator of Uninspected Passenger Vessel (OUPV), Mate of 200 gross tons or greater (Inland, Great Lakes, Near Coastal or Oceans), Chief Mate, Second Mate, and Third Mate Unlimited Oceans or Master of 25 GRT or greater (Inland, Great Lakes, Near Coastal or Oceans) OR An Accepted MMLD Application: You must submit proof an accepted MMLD application, for a MMC with a qualifying capacity, and a credential status that is in a positive standing.
It cannot be pending additional information for MMLD application process.
You must have your Official MMC Credential in hand at the time of scheduling and at assessment appointment.
NOTE: Your resume must explicitly indicate how you meet this requirement, otherwise you will be found ineligible.
Please see the "Required Documents" section below for additional resume requirements.
Other Requirements Citizenship : You must be a U.S.
Citizen to apply for this position.
Residency : You must have had primary U.S.
residency (includes protectorates as declared under international law) for at least three of the last five years.
Age Requirement: In accordance with Public Law 100-238, this position is covered under law enforcement retirement provisions.
Candidates must be referred for selection to the Border Patrol Agent position before reaching their 40th birthday in accordance with Department of Homeland Security Directive 251-03.
The age restriction may not apply if you are currently serving or have previously served in a federal civilian law enforcement (non-military) position covered by Title 5 U.S.C.
8336(c) or Title 5 U.S.C.
8412(d).
AGE WAIVER: Creditable law enforcement officer service
- Covered by Title 5 U.S.C.
8336(c) or Title 5 U.S.C.
8412(d), or creditable service covered by Title 5 U.S.C.
8401(36) (as a Customs and Border Protection Officer) on or after July 6, 2008, may be applied toward the maximum age requirement.
This age restriction may not apply if you are currently serving in a federal civilian (not military) law enforcement position covered by Title 5 U.S.C.
8336(c) or Title 5 U.S.C.
8412(d).
Veterans' Preference Eligibility
- To ensure compliance with statutes pertaining to the appointment of preference eligible veterans as determined by the Merit Systems Protection Board in its decision Isabella v.
Dept of State, the maximum age for original appointment articulated above shall not apply to the hiring of individuals entitled to veterans' preference eligibility under 5 U.S.C.
3312.
You must submit proof of Veteran's Preference (DD-214 Member 4 Copy) at the time of application.
Training : This position has a training requirement.
You may be required to successfully complete the training requirement as a condition of employment.
Failure to successfully complete the required course(s) of training in accordance with CBP standards and policies will result in placement into either a former or different position, demotion, or separation as determined by management and appropriate procedures.
Travel Required: You may be expected to travel for this position based on operational needs.
How to Apply Click the Apply button on this site.
You will be linked to the CBP Talent Network registration page.
For Position of Interest select Air and Marine Operations (Marine Interdiction Agent (MIA)), then complete the pre-screening questions.
You'll then receive a link(s) to the MIA Job Opening Announcements (JOAs) on USAJOBS, the federal government's official employment site, to complete your application.
Be certain to review ALL details of the job opening announcement and follow all instructions in the application process.
As a subscriber to the CBP Talent Network, you'll receive monthly emails with information about webinars, career expos, and future opportunities with AMO and CBP.
