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HIRING NOW | Personal Injury Litigation Attorney | Plaintiff | Up to $200k+ DOE | Hybrid (Irvine / OC) | Mission-Driven + Award-Winning
We’re representing an award-winning, plaintiffs-only personal injury firm in Southern California that’s built a major reputation for client wins, strong culture, and real trial work — not just quick volume settlements.
This is a high-impact opportunity for an experienced PI litigator who wants serious case responsibility, strong internal support, and a firm that lives its values daily.
Highlights:
- Plaintiff-Only (No Defense Work) - Advocate for victims of negligence and wrongful death—100% plaintiff-side.
- Mission + Values-Led Culture - Radical authenticity, relentless pursuit of results, ownership, respect, growth mindset, unwavering integrity.
- Trial Runway / Trial-Ready Work - Take cases the distance when warranted—build real deposition, motion, and courtroom strength.
- Structured Support (Operate at the Top of Your License) - In-house investigators, medical records team, litigation support, and experienced paralegals.
- Serious Case Mix - Auto, premises, catastrophic injury, products, wrongful death—high-value matters that sharpen negotiation leverage.
- Growth Platform - Rapidly expanding firm with meaningful advancement potential and professional development/CLE support.
The Role: Plaintiff PI Litigation Attorney
- Own cases from inception through settlement (and trial, where needed), including:
- Case investigation (liability + damages)
- Drafting/filing litigation documents, discovery disputes, and law & motion
- Handling MSJ oppositions, depositions, and court appearances
- Negotiating settlements and delivering outstanding client service
- First-chair trial work (for the right candidate)
Compensation & Benefits
- Base: $200k+ DOE
- Comprehensive benefits including:
- Medical insurance
- 12 paid holidays
- 10 days PTO + 6 sick days
- 401(k) with 4% fully vested safe-harbor match
- Training/continuing education budget
- Regular firm events (happy hours, team building, holiday party)
- Laptop refresh every 3 years (then it becomes yours)
- Bonus: discretionary / firm-performance based
What You’ll Bring
- Licensed and in good standing in-state
- 7+ years plaintiff PI litigation with a trial focus
- First-chair trial experience strongly preferred
- Excellent writing, research, and litigation skills (motions, depos, MSJ work)
- Proven track record managing high-volume/high-value files
Location / Work Model
Hybrid – Irvine, CA (OC) - Full-time role with hybrid schedule.
Apply Confidentially
Email your resume:
(Confidential conversation first — book a time my diary using my link: working/work at home options are available for this role.
This is a pure-play commercial real estate role with one of the most active transactional real estate practices in the Southwest.
The firm is seeking a 5th–6th year associate or more senior (ideally ~8 years post-JD for lending independence) who can handle sophisticated acquisitions, dispositions, leasing, and lender-side finance work.
Hybrid structure: Minimum 4 days per week in-office (Downtown Dallas).
The Role
- Acquisitions and dispositions for private equity funds and major landlords
- Complex commercial leasing
- Lender-side loan document negotiation (minimal supervision for senior hires)
- Multistate transactions (West Coast, Southeast, national footprint)
- Exposure to large-scale, institutional deals
This is strictly commercial real estate. No residential work.
Why This Opportunity Stands Out
- One of the largest and most active commercial real estate and lending practices in the Southwest
- 20+ year data center practice representing major national players
- Nationwide transactional exposure beyond Texas-centric deals
- ~30 attorneys total, ~17 in real estate — substantial platform without BigLaw bureaucracy
- Hands-on, strategic business counsel for sophisticated clients
- Growth-oriented environment with real responsibility
Compensation & Structure
- $200,000–$300,000 depending on seniority and capability
- Hybrid policy (4 days in-office minimum)
- Significant independence for senior associates
- Long-term growth within a commercial-focused platform
Ideal Background
- 5+ years of commercial real estate transactional experience
- Strong experience in acquisitions, dispositions, and leasing
- For lending-focused candidates: ability to negotiate loan documents independently
- Comfortable with multistate or nationwide transactions
- Texas Bar admission
- Interested in sophisticated business law within a mid-sized, strategic firm
Remote working/work at home options are available for this role.
Commercial Real Estate & Lending Attorney | Hybrid (Manhattan) | $200K Base DOE
Join a well-established NYC real estate and finance law firm with a strong reputation for transactional excellence, collaborative culture, and deep market presence. Recognized as a Best Place to Work in 2025, the firm offers attorneys a sophisticated platform with national reach, complex matters, and meaningful career growth in commercial real estate and lending.
Why You Should Join:
- Competitive Compensation & Stability ($200K Base DOE):
- The role offers a strong base salary with opportunities for performance-linked upside, reflecting both experience and contribution to high-value commercial real estate and lending matters.
- Prestigious, High-Growth Practice:
- The firm’s commercial real estate group counsels lenders, investors, owners, and developers on complex transactions, including acquisition financing, loan documentation, restructurings, and strategic developments.
- Joint Venture & Sophisticated Deal Exposure:
- While not required, joint venture experience is a plus, and the firm’s real estate practice routinely handles JV structures, equity placements, syndications, and co-investment arrangements with significant economic stakes.
- Award-Winning Culture & Collaborative Environment:
- With more than 150 attorneys and a culture recognized as a Best Place to Work in 2025, the firm emphasizes professionalism, mentorship, teamwork, and work-life balance—making it an attractive home for ambitious real estate practitioners.
- National Reach with NYC Focus:
- Though rooted in Manhattan, the firm’s transactional platform supports clients regionally and nationally, offering depth across markets and asset classes.
Day-to-Day:
- Advise on commercial real estate transactions, including acquisitions, dispositions, and finance.
- Draft, review, and negotiate loan documents, security agreements, and related transactional instruments.
- Support joint venture agreements, equity structures, and co-investment frameworks (where applicable).
- Coordinate with lenders, investors, brokers, and client leadership throughout deal cycles.
- Collaborate with colleagues across practice groups to deliver seamless client solutions.
Ideal Candidate:
- 7+ years of commercial real estate and lending experience
- Strong transactional background in real estate finance and related document negotiation
- Joint venture experience is a plus
- Excellent drafting, analysis, and client communication skills
- New York bar admission required
- Comfortable in a hybrid environment with in-office presence for collaboration
Take the Next Step:
Email resume:
Book a confidential chat: working/work at home options are available for this role.
This is a high-level insurance coverage role focused on complex third-party liability matters — not routine auto or homeowners files.
The position is based in Houston with a flexible hybrid structure (approximately 3 days in office) and offers long-term growth within a respected coverage-focused platform.
The Role
- Third-party liability coverage analysis
- Excess and umbrella liability matters
- Complex CGL policy interpretation
- Advisory and litigation-related coverage work
- Hands-on file responsibility from early stages
This is meaningful coverage work involving sophisticated policies and nuanced analysis — not commodity files.
Why This Opportunity Stands Out
- Highly flexible working model without rigid in-office mandates
- Profit sharing eligibility after one year
- Flexible PTO managed at the team level
- Health and dental benefits from day one
- Exposure to environmental and professional liability coverage matters
- Strong reputation in coverage-focused practice
Compensation & Structure
- Competitive compensation aligned with experience
- Hybrid schedule (Houston office)
- Balanced litigation and advisory exposure
- Long-term growth within an established coverage team
Ideal Background
- 3+ years of meaningful insurance coverage experience
- Strong grounding in general liability (CGL) policies
- Experience with excess and umbrella coverage
- Exposure to environmental or professional liability coverage a plus
- Background from a reputable coverage-focused practice preferred
Remote working/work at home options are available for this role.
Comprehensive MedPsych Systems, part of the Optum family of businesses, is seeking a Independent Licensed Therapist to join our team in Sarasota, FL. As a member of the Optum Behavioral Care team, you'll be an integral part of our vision to make healthcare better for everyone.
As a Licensed Clinical Therapist, you will treat a wide variety of mental health conditions that reflect the needs of our diverse patient population. We offer a variety of solutions that meet the unique needs of our workforce and the patients they serve. From clinical operations such as credentialing to business operations such as contracting, we provide organizational support that allows our providers to focus on what matters - providing care.
This position follows a hybrid schedule with three in-office days per week.
Primary Responsibilities:
- Screen and assess patients for common mental health and substance abuse disorders
- Provide treatment for mental health conditions using various approaches including cognitive behavioral therapy, dialectical behavioral therapy, and other evidence-based methods
- Systematically track treatment response and monitor patients for changes in clinical symptoms and treatment side effects or complications
- Maintain accurate and up-to-date electronic medical records and clinical documentation, ensuring compliance with all regulatory requirements
- Participate in our patient growth strategy by providing a profile for online directories and other marketing efforts
We are committed to your well-being and growth, offering a comprehensive package of perks and benefits with varying eligibility based on role, including:
- Competitive salary & eligibility for quarterly incentive bonuses
- Flexible work models & paid time off when you need it
- Health and well-being benefits like health insurance, 401k matching, and other family support and wellness resources
- Professional development with tuition reimbursement and dedicated learning time to advance your career
You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications:
- Master's degree in psychology, social work, or a related counseling field
- Clear, active and unrestricted license (LCSW, LMFT, or LMHC) in the state of practice
- 2+ years of professional experience post master's degree providing behavioral health services
- Experience providing direct psychotherapy services to individuals and families
- Experience working with computers for professional communication and medical documentation - Excel, Outlook, Athena RMS (or other EHRs)
- Ability to work both independently and collaboratively with equal effectiveness
- Occasional community outreach to educate local PCP offices, neurology clinics, schools, and pain clinics about available services
Explore opportunities at Optum Behavioral Care. We're revolutionizing behavioral health care delivery for individuals, clinicians and the entire health care system. Together, we are bringing high-end medical service, compassionate care and industry leading solutions to our most vulnerable patient populations. Our holistic approach addresses the physical, mental and social needs of our patients wherever they may be - helping patients access and navigate care anytime and anywhere. We're connecting care to create a seamless health journey for patients across care settings. Join our team, it's your chance to improve the lives of millions while Caring. Connecting. Growing together.
Pay Range: $69,100 - $103,800 annual total cash target pay
Annual total cash compensation for this role assumes full time employment and generally follows the range above, includes earnings from hourly pay (25/hr) and incentive pay and is based on several factors including but not limited to local labor markets and may increase over time based on productivity and performance in the role. We comply with all minimum wage laws as applicable. In addition to your pay, we offer benefits such as, a comprehensive benefits package, recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives.
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.
OptumCare is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.
OptumCare is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.
Remote working/work at home options are available for this role.
CARE Counseling, part of the Optum family of businesses, is seeking Licensed Therapists to join our team in Mankato, MN. As a member of the Optum Behavioral Care Team, you'll be an integral part of our vision to make healthcare better for everyone.
As a Licensed Therapist, you will treat a wide variety of mental health conditions that reflect the needs of our diverse patient population. We offer a variety of solutions that meet the unique needs of our workforce and the patients they serve. We provide organizational support that allows our providers to focus on what matters - providing care.
Primary Responsibilities:
- Screen and assess patients for common mental health and substance abuse disorders
- Provide treatment for mental health conditions using various approaches including cognitive behavioral therapy (CBT), dialectical behavioral therapy (DBT), and other evidence-based methods
- Systematically track treatment response and monitor patients for changes in clinical symptoms and treatment side effects or complications
- Maintain accurate and up-to-date electronic medical records and clinical documentation, ensuring compliance with all regulatory requirements
- Participate in our patient growth strategy by providing a profile for online directories and other marketing efforts
We are committed to your well-being and growth, offering a comprehensive package of perks and benefits with varying eligibility based on role, including:
- Competitive hourly pay & uncapped productivity incentives
- Flexible work models & paid time off when you need it
- Health and well-being benefits like health insurance, 401k matching, and other family support and wellness resources
- Professional development with continuing education (CE) reimbursement and dedicated learning time to advance your career
You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications:
- Master's or Doctoral Degree in Psychology, Counseling, Marriage and Family Therapy, Social Work, or a related field
- Active, unrestricted, independent clinical license in Minnesota: LP, LPCC, LICSW, or LMFT
- Ability to adhere to one of the following work arrangements:
- Onsite at 501 N. Riverfront Dr., Mankato, MN 56001
- Hybrid - requires a distraction-free workspace / home office and access to high-speed internet in the home
Preferred Qualifications:
- 2+ years of professional experience, post master's degree, providing behavioral health services
- Experience providing outpatient therapy to individuals and/or families
- Experience with clinical documentation
- Experience performing diagnostic assessments
- Experience with treatment planning
- Experience maintaining a caseload
- Experience entering pertinent information in Electronic Health Record (EHR) Systems
- Experience using athenaOne (formerly Athena EMR)
$69,100 - $103,800 annual total cash based on productivity
Annual total cash compensation for this role assumes full time employment and generally follows the range above, includes earnings from hourly pay (25/hr) and incentive pay and is based on several factors including but not limited to local labor markets and may increase over time based on productivity and performance in the role. We comply with all minimum wage laws as applicable. In addition to your pay, we offer benefits such as, a comprehensive benefits package, recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives.
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.
UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.
UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.
Remote working/work at home options are available for this role.
This role is ideal for pharmacists with prior authorization, managed care, or PBM experience who thrive in a structured, remote setting.
As a Clinical Pharmacist Advisor, you will review pharmacy benefit requests, make clinical determinations, and ensure compliance with CMS and Medicare guidelines while delivering best-in-class service.
Key Responsibilities Review and process prior authorizations, coverage determinations, and appeals Evaluate clinical documentation to support approval/denial decisions Ensure all cases meet Medicare Part D and CMS compliance standards Conduct provider outreach to obtain additional clinical information Document all decisions clearly and accurately in system workflows Manage high-volume queues while meeting productivity and quality metrics Apply clinical knowledge using drug compendia and established guidelines Required Qualifications Active Pharmacist license in state of residence (in good standing) PharmD or Bachelor’s Degree in Pharmacy Strong computer skills (Excel, Word required; Access, PowerPoint, Visio preferred) Experience with data entry, dual screens, and multiple systems Ability to work independently in a productivity-driven remote environment Strong attention to detail and documentation accuracy Preferred Experience Managed Care / PBM experience Prior Authorization, Coverage Determinations, or Appeals Medicare Part D knowledge and CMS guideline familiarity Remote pharmacist or high-volume review experience Retail + Managed Care hybrid background Schedule & Training Requirements Training: Monday–Friday, 9:00 AM – 5:30 PM EST (first 8 weeks – no time off allowed) Post-Training Schedule: Business Hours: 7:00 AM – 8:00 PM EST (Mon–Fri) Weekends: 7:00 AM – 4:30 PM EST Must be flexible to work assigned 8-hour shifts, including weekends Work Environment Requirements (MANDATORY) Dedicated, quiet, private workspace Wired internet connection: Minimum 25 Mbps download / 5 Mbps upload Speed test screenshot required (must be included on resume) Ability to remain on camera during training and team meetings Ability to sit and focus for full shift with minimal interruptions Submission Requirements (MUST BE INCLUDED ON RESUME) Screenshot of internet speed test ( ) Screenshot of active pharmacist license (showing name, state, expiration) Completed candidate questionnaire (see below) Candidate Pre-Screen Questionnaire (Include with Submission) Are you available for full-time training (M–F, 9–5:30 EST) for 8 weeks with no time off? Can you work any assigned 8-hour shift between 7 AM – 8 PM EST, including weekends? Do you have a dedicated, quiet workspace for remote work? Do you have wired internet meeting 25/5 Mbps requirements? Can you sit and focus for the entire shift without interruptions? Do you have experience with data entry and multiple systems/screens? Do you have an active pharmacist license in your state of residence? Are you comfortable working independently in a productivity-based role? Do you bring a positive, engaged attitude to a team environment? We are hiring 50 Remote Clinical Pharmacist Advisors to support Medicare Part D members and providers in a fast-paced, high-volume, production-driven environment.
This role is ideal for pharmacists with prior authorization, managed care, or PBM experience who thrive in a structured, remote setting.
As a Clinical Pharmacist Advisor, you will review pharmacy benefit requests, make clinical determinations, and ensure compliance with CMS and Medicare guidelines while delivering best-in-class service.
Key Responsibilities Review and process prior authorizations, coverage determinations, and appeals Evaluate clinical documentation to support approval/denial decisions Ensure all cases meet Medicare Part D and CMS compliance standards Conduct provider outreach to obtain additional clinical information Document all decisions clearly and accurately in system workflows Manage high-volume queues while meeting productivity and quality metrics Apply clinical knowledge using drug compendia and established guidelines
Remote working/work at home options are available for this role.
Digital Content Specialist II (Hybrid)
Chicago, IL
The American Medical Association (AMA) is the nation's largest professional Association of physicians and a non-profit organization. We are a unifying voice and powerful ally for America's physicians, the patients they care for, and the promise of a healthier nation. To be part of the AMA is to be part of our Mission to promote the art and science of medicine and the betterment of public health.
At AMA, our mission to improve the health of the nation starts with our people. We foster an inclusive, people-first culture where every employee is empowered to perform at their best. Together, we advance meaningful change in health care and the communities we serve.
We encourage and support professional development for our employees, and we are dedicated to social responsibility. We invite you to learn more about us and we look forward to getting to know you.
We have an opportunity at our corporate offices in Chicago for a Digital Content Specialist II on our Digital Marketing team. This is a hybrid position reporting into our Chicago, IL office, requiring 3 days a week in the office.
As a Digital Content Specialist II, you will support UX copywriting and content
across AMA's digital platforms, with a primary focus on FREIDA, a platform that
helps medical students search for and evaluate residency programs. The role contributes
to the creation of specialty-specific informational content, user-facing copy,
and messaging that helps guide medical students, residents, and physicians
through critical career decisions. Working under established UX and content
standards, this role applies UX writing best practices to improve clarity,
engagement, and usability. The position works closely with product, UX, and
marketing teams to ensure content is consistent, effective, and aligned with
the overall member experience.
RESPONSIBILITIES:
Writing and Content Development
- Write comprehensive Q&A content for individual medical specialties within the FREIDA Specialty Guide
- Develop and maintain informational content across FREIDA resources, including the Residency Guide and student-facing guidance materials
- Develop copy for the Program Director Portal, including guidance, instructions, and resource content
- Create push notifications, alert banners, and promotional messaging to support engagement and highlight key deadlines and seasonal activities
- Collaborate with medical education stakeholders to ensure content accuracy and clinical appropriateness
FREIDA Content
- Create clear, concise, and user-centered copy for FREIDA and AMA digital properties that support the FREIDA experience, including AMAone and related join/renew and sign-in flows
- Write and optimize UX copy for onboarding sequences, navigation, error states, and transactional touchpoints
- Work on landing page and member-facing content that supports usability and conversion goals
- Collaborate with UX designers to integrate copy early in the design process and support effective content-design collaboration
- Conduct content audits and contribute recommendations to improve clarity and usability
User Insight and Industry Awareness
- Develop an understanding of medical student, resident, and physician behaviors to inform content strategy and UX copy decisions
- Apply user insight and evolving UX and healthcare education trends to support product, design, and marketing initiatives
- Refine content based on user feedback, observed behavior, and performance data
May include other responsibilities as assigned
REQUIREMENTS:
- Bachelor's degree in English, Communications, Journalism, Marketing, or a related field required
- Ability to translate complex or regulated information into clear, user-centered language
- Experience collaborating with product, design, and marketing teams through content contributions
- Experience supporting content standards, including voice, tone, and style guidelines
- Comfort presenting recommendations and incorporating stakeholder feedback
- Hands-on experience with enterprise CMS platforms, preferably Drupal, and collaboration tools including JIRA, Confluence, Asana and Figma
- Working knowledge of Google Analytics and Power BI to inform content improvements
The American Medical Association is located at 330 N. Wabash Avenue, Chicago, IL 60611 and is convenient to all public transportation in Chicago.
This role is an exempt position, and the salary range for this position is $74,160-$98,318. This is the lowest to highest salary we believe we would pay for this role at the time of this posting. An employee's pay within the salary range will be determined by a variety of factors including but not limited to business consideration and geographical location, as well as candidate qualifications, such as skills, education, and experience. Employees are also eligible to participate in an incentive plan. To learn more about the American Medical Association's benefits offerings, please click here.
We are an equal opportunity employer, committed to diversity in our workforce. All qualified applicants will receive consideration for employment. As an EOE/AA employer, the American Medical Association will not discriminate in its employment practices due to an applicant's race, color, religion, sex, age, national origin, sexual orientation, gender identity and veteran or disability status.
THE AMA IS COMMITTED TO IMPROVING THE HEALTH OF THE NATION
Apply NowShare Save JobRemote working/work at home options are available for this role.
Chicago, IL (Hybrid)
The American Medical Association (AMA) is the nation's largest professional Association of physicians and a non-profit organization. We are a unifying voice and powerful ally for America's physicians, the patients they care for, and the promise of a healthier nation. To be part of the AMA is to be part of our Mission to promote the art and science of medicine and the betterment of public health.
At AMA, our mission to improve the health of the nation
starts with our people. We foster an inclusive, people-first culture where
every employee is empowered to perform at their best. Together, we advance
meaningful change in health care and the communities we serve.
We encourage and support professional development for our employees, and we are dedicated to social responsibility. We invite you to learn more about us and we look forward to getting to know you.
We have an opportunity at our corporate offices in Chicago for a Sr. Manager Customer Success on our Marketing and Membership Experience team. This is a hybrid position reporting into our Chicago, IL office, requiring 2 days a week in the office.
This role manages the post-sale customer experience for group
membership institutions using MMX educational product. Responsible for
maximizing enablement, retention and ROI, while positioning Customer Success as
a differentiating attribute of AMA's educational products and brand. This role
oversees a team of Customer Success Managers, builds scalable systems to drive
engagement and institutional growth, and partners across internal teams to
deliver best-in-class customer experiences.
RESPONSIBILITIES:
Customer Success Framework and Operations
- Develop and continuously refine the Customer Success Playbook, including onboarding arc, product user training materials, communication templates, and outcome-aligned product guidance.
- Align service models to account segments and growth opportunities to optimize customer engagement.
- Assign accounts to Customer Success Managers based on account segment, product scope, and resource capacity.
- Identify and implement opportunities to streamline, digitize, and automate customer engagement with MMX education products to create efficiencies and evolve customer interactions within the learning environment.
- Develop business cases to integrate or invest in technologies that support customer scale.
- Coordinate cross-functional collaboration to enhance the post-sale customer journey.
- Identify and monitor key ROI metrics internally and on behalf of subscribers.
Customer Engagement Oversight
- Establish and operationalize a system for gathering and applying customer feedback across the engagement lifecycle.
- Determine frequency, audience, distribution channel and approach for applying results and sharing findings with relevant stakeholders.
- Partner with the Content and Communication team to cultivate customer advocates and produce targeted engagement materials.
- Collaborate with Product Ops team to address usability issues, including login friction and system administration challenges.
- Facilitate advisory groups with key customers and stakeholders to inform product evolution and deepen engagement.
- Coach Customer Success Managers to proactively manage retention, analyze account risk, and execute data-driven retention plans.
Staff Development & Management
- Provide ongoing leadership, training and development, ongoing feedback, support and counsel. Develop individual performance goals and accountabilities.
- Analyze capacity and align resources to support team and individual goals.
- Recruit and train staff, developing strong expertise in product attributes, customer insights, and communication. Ensure team mastery of all core MMX education products.
May include other responsibilities as assigned
REQUIREMENTS:
- Analytical, goal-oriented, and creative with excellent communication skills (written and verbal) and ability to excel in a matrixed environment.
- Bachelor's degree in business, communications, healthcare administration or related field required, Master's degree preferred.
- 7+ years of account management and customer relationship experience with segmented customers across multiple products required.
- 3+ years of people management experience required.
- Previous experience managing customers in a healthcare-related context preferred.
- Proven critical thinking skills with ability to identify and address root causes of recurring issues. Success in facilitating strong customer relationships and resolving issues to retain customers and increase loyalty.
- Proven ability to organize and prioritize while managing multiple projects/programs simultaneously in fast paced environment.
- Strong external presence to communicate with customers and stakeholders.
- Familiarity with learning management systems, online education programs, and accreditation standards strongly preferred, particularly in a medical setting.
- Some travel is required.
This role is an exempt position, and the salary range for this position is $102,816- $136,017. This is the lowest to highest salary we believe we would pay for this role at the time of this posting. An employee's pay within the salary range will be determined by a variety of factors including but not limited to business consideration and geographical location, as well as candidate qualifications, such as skills, education, and experience. Employees are also eligible to participate in an incentive plan. To learn more about the American Medical Association's benefits offerings, please click here.
The American Medical Association is located at 330 N. Wabash Avenue, Chicago, IL 60611 and is convenient to all public transportation in Chicago.
We are an equal opportunity employer, committed to diversity in our workforce. All qualified applicants will receive consideration for employment. As an EOE/AA employer, the American Medical Association will not discriminate in its employment practices due to an applicant's race, color, religion, sex, age, national origin, sexual orientation, gender identity and veteran or disability status.
THE AMA IS COMMITTED TO IMPROVING THE HEALTH OF THE NATION
Apply NowShare Save JobRemote working/work at home options are available for this role.
Quality Assurance Analyst II (Hybrid)
Chicago, IL
The American Medical Association (AMA) is the nation's largest professional Association of physicians and a non-profit organization. We are a unifying voice and powerful ally for America's physicians, the patients they care for, and the promise of a healthier nation. To be part of the AMA is to be part of our Mission to promote the art and science of medicine and the betterment of public health.
At AMA, our mission to improve the health of the nation starts with our people. We foster an inclusive, people-first culture where every employee is empowered to perform at their best. Together, we advance meaningful change in health care and the communities we serve.
We encourage and support professional development for our employees, and we are dedicated to social responsibility. We invite you to learn more about us and we look forward to getting to know you.
We have an opportunity at our corporate offices in Chicago for a Quality Assurance Analyst II on our AMA Insurance team. This is a hybrid position reporting into our Chicago, IL office, requiring 3 days a week in the office.
As a Quality Assurance Analyst II, you will be responsible for executing quality assurance activities
throughout the software development lifecycle. This role focuses on designing and
executing test plans, validating functional requirements, identifying defects, and
collaborating with internal teams to support successful deployment of reliable
software. This role ensures software meets defined technical specifications and
business requirements through established QA processes and testing practices.
RESPONSIBILITIES:
Test Planning and Test Case Development
- Define testing scope by developing comprehensive test
plans - Ensure project timelines for testing are adhered to
- Create detailed, reusable test cases and scripts
- Ensure test cases cover all functional, performance
and security scenarios
Test Execution, Validation, Regression Testing and Defect Management
- Executes manual and
automated testing to ensure all functional requirements are successfully
processed - Re-test existing
features after new code is added to ensure no new defects were introduced - Identify, document, and track software bugs. Collaborate with development team to resolve
issues
Release Readiness and Collaboration
- Conduct smoke testing to validate release readiness
- Provide testing results, risk assessments, and
recommendations to stakeholders to support release decisions - Participate in Agile ceremonies, such as sprint
planning and code reviews - Provide feedback on testability and potential risks
early in the cycle
May include other responsibilities as assigned
REQUIREMENTS:
- Bachelor's degree preferred or equivalent work experience and HS diploma/equivalent education required
- 3+ years of experience in quality assurance,
with recent hands-on QA practice - Demonstrated experience testing Life and Disability
insurance applications or systems - Demonstrated ability
to multi-task and effectively manage multiple, concurrent projects to succed in
a results driven environment - Polished interpersonal
skills, including relationship building skills - Strong verbal and
written communication skills to effectively communicate with all levels of
management and staff - Demonstrated
experience in transactional testing scenarios - Must be very detailed oriented and very
sensitive to deadlines - Strong problem-solving
skills - Ability to work
independently or in a team setting equally effectively - Ability to work
effectively in a fast-paced environment with competing priorities and delivery
timelines
The American Medical Association is located at 330 N. Wabash Avenue, Chicago, IL 60611 and is convenient to all public transportation in Chicago.
This role is an exempt position, and the salary range for this position is $74,160-$98,318. This is the lowest to highest salary we believe we would pay for this role at the time of this posting. An employee's pay within the salary range will be determined by a variety of factors including but not limited to business consideration and geographical location, as well as candidate qualifications, such as skills, education, and experience. Employees are also eligible to participate in an incentive plan. To learn more about the American Medical Association's benefits offerings, please click here.
We are an equal opportunity employer, committed to diversity in our workforce. All qualified applicants will receive consideration for employment. As an EOE/AA employer, the American Medical Association will not discriminate in its employment practices due to an applicant's race, color, religion, sex, age, national origin, sexual orientation, gender identity and veteran or disability status.
THE AMA IS COMMITTED TO IMPROVING THE HEALTH OF THE NATION
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