Engineering Structures Impact Factor Jobs in Nh

We operate two fast-moving local businesses in the automotive space, a detailing/coating shop and a growing rental fleet (Turo + direct bookings).

We are hiring a Head of Operations to oversee execution across both businesses and lead the teams responsible for daily performance.

This role is focused on leadership, accountability, and operational improvement, not individual task execution.

You will be responsible for ensuring both businesses operate efficiently, professionally, and profitably. Your role is to lead the teams, enforce systems, remove bottlenecks, and drive measurable performance improvements.

This position focuses on leadership and execution oversight, not routine detailing or daily booking management. Your responsibility is to ensure those functions are performed correctly, consistently, and at a high standard.

This is a hands-on leadership role. When necessary, you are expected to step in, support operations, solve problems in real time, and maintain momentum without hesitation.

• Oversee daily execution across shop and fleet
• Ensure all team members are aligned on priorities
• Conduct daily check-ins and weekly performance reviews
• Monitor KPIs and correct performance gaps immediately

• Manage staff schedules and productivity
• Enforce standards and company policies
• Provide coaching and feedback
• Address performance issues directly and professionally
• Maintain a strong, accountable culture

• Maintain and refine SOPs and checklists
• Identify inefficiencies and implement improvements
• Build structure that reduces errors and increases output

• Serve as the primary escalation point for operational issues
• Resolve customer concerns within company policy
• Oversee claims workflow and vendor coordination
• Ensure issues are documented and handled correctly

• Track and report key metrics weekly
• Identify opportunities to increase efficiency and revenue
• Support hiring, onboarding, and training
• Work directly with ownership on strategic improvements

You are:

• A strong operator who leads from the front
• Comfortable managing people and holding them accountable
• Structured, disciplined, and detail-oriented
• Calm under pressure
• Focused on results

You understand that leadership in a small business means being present, solving problems, and raising standards, not micromanaging or avoiding the ground-level reality of operations.

• Proven experience leading teams in operations, logistics, fleet, service, or hospitality environments
• Strong organizational and communication skills
• Experience managing performance and enforcing accountability
• Tech competent (Google Workspace, task management systems, basic reporting)
• Valid driver's license and clean record

$55,000–$85,000 base salary (based on experience) + performance-based incentives tied to operational KPIs and business growth.

Clear pathway for increased compensation as responsibilities expand and results are delivered.

High performers may qualify for profit share or equity over time.

• Lead the strategy, roadmap, and execution of enhancements across IVR, mobile, web, and AI-enabled self-service environments.
• Own the performance and direction of self-service channels, ensuring solutions support customer preferences, operational needs, and business priorities.
• Champion digital self-service adoption across the organization by communicating goals, performance trends, and opportunities for innovation.
• Establish and maintain performance frameworks to measure channel usability, reliability, containment, customer satisfaction, and adoption.
• Use customer insights, analytics, and usability findings to identify friction points and prioritize improvements.
• Partner with analytics teams to develop dashboards that track customer behavior, performance trends, and business outcomes.
• Lead cross-functional planning and governance routines to ensure initiatives are designed, tested, and deployed with quality.
• Work closely with IT, Customer Experience, Operations, and Communications to ensure self-service channels integrate effectively with backend systems and agent workflows.
• Maintain alignment with regulatory, compliance, and legal requirements, ensuring all digital channels meet required standards.
• Oversee the evaluation and enhancement of self-service journeys using customer feedback, testing insights, and operational data.
• Establish standards for design, content, and functionality to ensure consistent and user-centered experiences across digital channels.
• Drive ongoing optimization efforts that simplify user flows, reduce failure points, and lower call volume.
• Ensure digital channels remain accurate and reliable during planned and unplanned events, including outages and emergency scenarios.
• Lead readiness activities by coordinating with key partners to update IVR flows, scripts, messaging, and system logic during emergency responses.
• Maintain documentation and processes required for audits, regulatory reviews, and new project implementations.

• Bachelor degree or equivalent professional experience
• 5+ years of experience in digital channel management, customer experience, product management, or related fields.
• Proven ability to manage cross‐functional projects and develop clear project plans, documentation, and readiness criteria
• Skilled in using AI tools and staying current with automation trends.
• Deep understanding of IVR systems, web platforms, and mobile platforms.
• Proven experience leading large‐scale enterprise programs without direct people leadership.
• Demonstrated success managing vendors and multi‐million‐dollar technology contracts ($5–7M+).
• Experience delivering seamless, end‐to‐end customer experiences across multiple systems and channels to ensure seamless digital journeys.
• Strong ability to influence senior leaders and cross‐functional teams through expertise and results.
• Ability to analyze data, interpret customer behavior, and translate insights into actionable improvements.
• Ability to travel 25%–50% within the United States and occasionally to other U.S. locations and the Canadian head office; valid passport required.

Mission of the Role(What you will be doing)

The mission of the role of the Sales Representative is to achieve/exceed their sales plan. Revenue production will come from new business development, growth within the existing customer base, and by executing against the SupplyOne Sales Playbook to provide complete value-added packaging and manufacturing solutions that reduce customers’ total cost of packaging. This will result in top-line revenue growth, customer acquisition and retention, profitability, and expansion of SupplyOne’s footprint in the customer segments we serve. The Sales Representative will sell the SupplyOne way, pairing SupplyOne’s proven programs and full breadth of core product categories and service capabilities to meet and exceed sales growth targets to set the standard for sales excellence.

Key Duties & Accountabilities (Primary responsibilities & quantifiable measurements)

• Achieve revenue and GP$ goals
• Call on target, current, and prospective customers consistent with our ideal customer profile to generate sales, improve market share, and increase revenue and GP$ for SupplyOne
• Lead with programs to achieve program (PMP and Managed Services) goals
• Achieve a balanced product category mix that includes Corrugated, Foam, Labels, Thermoforming, Packaging Materials, Direct Contact Packaging Films, Equipment, Jan-San, Chemicals, Retai,l and Misc. Items.
• Sell accounts on the basis of service and problem-solving by offering solutions to improve customer methods and procedures
• Implement price increases promptly to achieve gross profit goals by making every effort to sell products and value-added services at an optimal profitability point.
• Maintain a sales pipeline sufficient to support sales goals

Essential Functions (Essential/secondary functions that support the primary responsibilities)

• Build customer relationships by building trust, demonstrating reliability, and creating and delivering customer solutions with a sense of urgency
• Develop and maintain strategic account plans for top customers and prospects
• Keeps management informed by providing timely reports, work plans, and territory analyses as appropriate
• Assist the credit department inthe collection of past due invoices, and monitor slow-moving inventory
• Stay up to date on product knowledge
• Utilize SupplyOne’s experts whenever possible.
• Maintain cooperative relationships with internal customers

SupplyOne Core Values (Behaviors and values that are essential to be successful in our environment)

• People First - Fosters a culture that prioritizes trust and respect, focuses on well-being, growth, and development of employees, emphasizes collaboration and honest, open, and direct communication, and is accountable for actions
• Unique Customer Solutions - Listens to customers and understands their unique needs, goes above and beyond to deliver innovative customer solutions, demonstrates an entrepreneurial mindset
• Passion to Serve - Responds quickly to customer needs, delivers on commitments, exhibits a sense of urgency, demonstrates a commitment to making a positive impact on customers, employee,s and communities, embraces empathy, integrity, and compassion in all interactions
• Agility - Quickly adapts to changing customer needs and market dynamics, demonstrates and encourages creativity, flexibility, and intelligent risk taking, embraces forward progress and change, open to new ideas
• Growth Focus - Results driven, continuously drives profitable growth, not satisfied with status quo, continuously seeks improvement, embraces stretch goals

Compensation

The final base pay offered to the successful candidate will be determined by factors such as work location, job-related skills, qualifications, experience, responsibilities, and relevant education and training. In addition to our compensation, we offer a comprehensive benefits package including the following:

• Bonus based on company performance
• Medical, dental, and vision insurance
• 401(k) retirement savings plan with company match
• Paid time off (including vacation, company holidays, and parental leave)
• Employee Assistance Program (EAP)
• Other benefits such as life insurance, disability coverage, and wellness programs

We are growing!! Grow with us and be part of an established organization who has been providing services in New Hampshire since 1982.

Work Opportunities Unlimited (WOU) is an employee-owned (ESOP) business that has been helping people with diverse skills and abilities find meaningful employment since 1982. You can be part of our rewarding mission to positively impact lives each and every day.

Community Support Specialists engage individuals in work, recreation, and other personal activities that promote living a preferred lifestyle in their community. Community Support Specialist give the individual the opportunity to participate in activities that will put them on a path to independence.

A typical day might include the following:

• Using your vehicle to transport individuals to and from work and volunteer sites (mileage reimbursement provided)
• Provide long-term, on-site, job support for the duration of an individual's employment
• Serve as their coach and advocate to foster success in the workplace
• Support their participation in volunteer and/or other recreational activities to help develop self-advocacy, independent living and communication skills

This position may interest you if:

• You want to positively impact an individual's life
• You have previous experience in high-touch customer service environments
• You thrive being part of a collaborative team, yet can work independently

Career growth opportunities – potential selection into our Management Training Program for people who have the following experience:

• Management of a small team
• Informal leadership in sports, clubs, or civic organizations

Additional requirements include:

• Valid driver's license and comfortable traveling within your local community
• Monday – Friday, daytime business hours (flexibility offered for part-time)
• Comfortable using MS Office, documenting notes in an electronic system, and accessing apps on a mobile device

Interested in learning more?

Apply today. If you have any questions, please call our team at 866-761-1347 or email

All conversations are confidential. We look forward to learning more about you.

To learn more about our inspiring work, click on the links below:

culture-video

offer:

• Competitive salary and benefits
• Health and Wellness
• Work/life balance
• Growth and Development

Pay: $20-$22 per hour

For further details on the above, please click here: employment acceptance, candidates will be required to undergo a criminal background and motor vehicle check.

Are you a results-driven sales professional ready to take full control of your income, schedule, and success?At Wholesale Payments, we're empowering ambitious Outside B2B Sales Executives to own their territory, dominate their market, and build lasting wealth in the rapidly growing fintech and merchant services industry.

What You'll Do

• Engage and consult with small and mid-sized business owners, offering best-in-class payment processing, POS, and business technology solutions
• Execute a proven B2B sales process — prospect, present, and close new accounts face-to-face
• Manage your own pipeline with full autonomy, supported by elite tools and a winning culture
• Build a residual income stream that grows month after month — every account you sign keeps paying you
• Become a trusted advisor to your clients — delivering value, savings, and partnership

What You'll Get

• Uncapped Commission Structure — earn what you're worth
• Lifetime Residuals — ongoing passive income on every account
• $15,000+ Fast-Start Bonus potential in your first 90 days
• Daily Qualified Leads so you can focus on closing, not chasing
• Exclusive Fintech Tools & CRM — built to help you win faster
• 45X Portfolio Buyout Option — turn your book into real equity
• Comprehensive Training, Mentorship & Closer Support
• 3-6 preset appointments each day!

What We're Looking For

• Proven B2B or outside sales track record (merchant services or fintech experience preferred)
• A fearless hunter mentality — you love prospecting and closing deals
• A "CLOSER" - Hybrid role with appointments that need to be closed!
• Entrepreneurial spirit with discipline and self-motivation
• Confident communicator who builds instant trust with business owners
• A go-getter who thrives in a performance-based environment

Why Wholesale Payments?

This isn't your typical sales gig — it's a career path toward true financial freedom. You'll be backed by one of the most respected names in the industry, equipped with world-class tools, and surrounded by a winning culture that rewards performance.

Job Type: Full-time

Pay: $85,000.00 - $185,000.00 per year

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Experience:

• Outside sales: 2 years (Preferred)
• Direct sales: 1 year (Preferred)
• Sales: 4 years (Required)
• B2B sales: 2 years (Required)

Ability to Commute:

• Arizona (Required)

Work Location: Remote

Are you a results-driven sales professional ready to take full control of your income, schedule, and success?At Wholesale Payments, we're empowering ambitious Outside B2B Sales Executives to own their territory, dominate their market, and build lasting wealth in the rapidly growing fintech and merchant services industry.

What You'll Do

• Engage and consult with small and mid-sized business owners, offering best-in-class payment processing, POS, and business technology solutions
• Execute a proven B2B sales process — prospect, present, and close new accounts face-to-face
• Manage your own pipeline with full autonomy, supported by elite tools and a winning culture
• Build a residual income stream that grows month after month — every account you sign keeps paying you
• Become a trusted advisor to your clients — delivering value, savings, and partnership

What You'll Get

• Uncapped Commission Structure — earn what you're worth
• Lifetime Residuals — ongoing passive income on every account
• $15,000+ Fast-Start Bonus potential in your first 90 days
• Daily Qualified Leads so you can focus on closing, not chasing
• Exclusive Fintech Tools & CRM — built to help you win faster
• 45X Portfolio Buyout Option — turn your book into real equity
• Comprehensive Training, Mentorship & Closer Support
• 3-6 preset appointments each day!

What We're Looking For

• Proven B2B or outside sales track record (merchant services or fintech experience preferred)
• A fearless hunter mentality — you love prospecting and closing deals
• A "CLOSER" - Hybrid role with appointments that need to be closed!
• Entrepreneurial spirit with discipline and self-motivation
• Confident communicator who builds instant trust with business owners
• A go-getter who thrives in a performance-based environment

Why Wholesale Payments?

This isn't your typical sales gig — it's a career path toward true financial freedom. You'll be backed by one of the most respected names in the industry, equipped with world-class tools, and surrounded by a winning culture that rewards performance.

Job Type: Full-time

Pay: $85,000.00 - $185,000.00 per year

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Experience:

• Outside sales: 2 years (Preferred)
• Direct sales: 1 year (Preferred)
• Sales: 4 years (Required)
• B2B sales: 2 years (Required)

Ability to Commute:

• Arizona (Required)

Work Location: Remote

Are you a results-driven sales professional ready to take full control of your income, schedule, and success?At Wholesale Payments, we're empowering ambitious Outside B2B Sales Executives to own their territory, dominate their market, and build lasting wealth in the rapidly growing fintech and merchant services industry.

What You'll Do

• Engage and consult with small and mid-sized business owners, offering best-in-class payment processing, POS, and business technology solutions
• Execute a proven B2B sales process — prospect, present, and close new accounts face-to-face
• Manage your own pipeline with full autonomy, supported by elite tools and a winning culture
• Build a residual income stream that grows month after month — every account you sign keeps paying you
• Become a trusted advisor to your clients — delivering value, savings, and partnership

What You'll Get

• Uncapped Commission Structure — earn what you're worth
• Lifetime Residuals — ongoing passive income on every account
• $15,000+ Fast-Start Bonus potential in your first 90 days
• Daily Qualified Leads so you can focus on closing, not chasing
• Exclusive Fintech Tools & CRM — built to help you win faster
• 45X Portfolio Buyout Option — turn your book into real equity
• Comprehensive Training, Mentorship & Closer Support
• 3-6 preset appointments each day!

What We're Looking For

• Proven B2B or outside sales track record (merchant services or fintech experience preferred)
• A fearless hunter mentality — you love prospecting and closing deals
• A "CLOSER" - Hybrid role with appointments that need to be closed!
• Entrepreneurial spirit with discipline and self-motivation
• Confident communicator who builds instant trust with business owners
• A go-getter who thrives in a performance-based environment

Why Wholesale Payments?

This isn't your typical sales gig — it's a career path toward true financial freedom. You'll be backed by one of the most respected names in the industry, equipped with world-class tools, and surrounded by a winning culture that rewards performance.

Job Type: Full-time

Pay: $85,000.00 - $185,000.00 per year

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Experience:

• Outside sales: 2 years (Preferred)
• Direct sales: 1 year (Preferred)
• Sales: 4 years (Required)
• B2B sales: 2 years (Required)

Ability to Commute:

• Arizona (Required)

Work Location: Remote

Are you a results-driven sales professional ready to take full control of your income, schedule, and success?At Wholesale Payments, we're empowering ambitious Outside B2B Sales Executives to own their territory, dominate their market, and build lasting wealth in the rapidly growing fintech and merchant services industry.

What You'll Do

• Engage and consult with small and mid-sized business owners, offering best-in-class payment processing, POS, and business technology solutions
• Execute a proven B2B sales process — prospect, present, and close new accounts face-to-face
• Manage your own pipeline with full autonomy, supported by elite tools and a winning culture
• Build a residual income stream that grows month after month — every account you sign keeps paying you
• Become a trusted advisor to your clients — delivering value, savings, and partnership

What You'll Get

• Uncapped Commission Structure — earn what you're worth
• Lifetime Residuals — ongoing passive income on every account
• $15,000+ Fast-Start Bonus potential in your first 90 days
• Daily Qualified Leads so you can focus on closing, not chasing
• Exclusive Fintech Tools & CRM — built to help you win faster
• 45X Portfolio Buyout Option — turn your book into real equity
• Comprehensive Training, Mentorship & Closer Support
• 3-6 preset appointments each day!

What We're Looking For

• Proven B2B or outside sales track record (merchant services or fintech experience preferred)
• A fearless hunter mentality — you love prospecting and closing deals
• A "CLOSER" - Hybrid role with appointments that need to be closed!
• Entrepreneurial spirit with discipline and self-motivation
• Confident communicator who builds instant trust with business owners
• A go-getter who thrives in a performance-based environment

Why Wholesale Payments?

This isn't your typical sales gig — it's a career path toward true financial freedom. You'll be backed by one of the most respected names in the industry, equipped with world-class tools, and surrounded by a winning culture that rewards performance.

Job Type: Full-time

Pay: $85,000.00 - $185,000.00 per year

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Experience:

• Outside sales: 2 years (Preferred)
• Direct sales: 1 year (Preferred)
• Sales: 4 years (Required)
• B2B sales: 2 years (Required)

Ability to Commute:

• Arizona (Required)

Work Location: Remote

Are you a results-driven sales professional ready to take full control of your income, schedule, and success?At Wholesale Payments, we're empowering ambitious Outside B2B Sales Executives to own their territory, dominate their market, and build lasting wealth in the rapidly growing fintech and merchant services industry.

What You'll Do

• Engage and consult with small and mid-sized business owners, offering best-in-class payment processing, POS, and business technology solutions
• Execute a proven B2B sales process — prospect, present, and close new accounts face-to-face
• Manage your own pipeline with full autonomy, supported by elite tools and a winning culture
• Build a residual income stream that grows month after month — every account you sign keeps paying you
• Become a trusted advisor to your clients — delivering value, savings, and partnership

What You'll Get

• Uncapped Commission Structure — earn what you're worth
• Lifetime Residuals — ongoing passive income on every account
• $15,000+ Fast-Start Bonus potential in your first 90 days
• Daily Qualified Leads so you can focus on closing, not chasing
• Exclusive Fintech Tools & CRM — built to help you win faster
• 45X Portfolio Buyout Option — turn your book into real equity
• Comprehensive Training, Mentorship & Closer Support
• 3-6 preset appointments each day!

What We're Looking For

• Proven B2B or outside sales track record (merchant services or fintech experience preferred)
• A fearless hunter mentality — you love prospecting and closing deals
• A "CLOSER" - Hybrid role with appointments that need to be closed!
• Entrepreneurial spirit with discipline and self-motivation
• Confident communicator who builds instant trust with business owners
• A go-getter who thrives in a performance-based environment

Why Wholesale Payments?

This isn't your typical sales gig — it's a career path toward true financial freedom. You'll be backed by one of the most respected names in the industry, equipped with world-class tools, and surrounded by a winning culture that rewards performance.

Job Type: Full-time

Pay: $85,000.00 - $185,000.00 per year

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Experience:

• Outside sales: 2 years (Preferred)
• Direct sales: 1 year (Preferred)
• Sales: 4 years (Required)
• B2B sales: 2 years (Required)

Ability to Commute:

• Arizona (Required)

Work Location: Remote

About the role:

The Fast Track Sales Program at TQL is an opportunity to build a career with an industry leader that offers an award-winning culture, high earning potential with uncapped commission and significant opportunities for compensation and advancement. We will pay to relocate you to Cincinnati, Ohio to train with some of the top brokers in the company. Once you’ve completed training and built a solid book of business, TQL will pay to relocate you again to any of our 60+ offices nationwide. Our best in-class training and mentorship program will teach you everything you need to know about sales, logistics and supply chain management.

POSITION IS LOCATED IN CINCINNATI - PAID RELOCATION PROVIDED

What’s in it for you:

• $50,000-$55,000 minimum compensation your first year, based on education
• Includes base salary, sign-on bonus and housing allowance
• Uncapped commission opportunity
• Our average sales representative hits six figures after three years of selling
• Want to know what the top 20% earn? Ask your recruiter
• Relocation assistance package to help you get settled in Cincinnati

Who we’re looking for:

• You compete daily in a fast-paced, high-energy environment
• You’re self-motivated, set ambitious goals and work relentlessly to achieve them
• You’re coachable, enjoy solving problems and thinking on your feet
• College degree preferred, but not required
• Military veterans encouraged to apply

What you'll do:

• Receive 6 months of direct training from experienced Logistics Account Executives
• Help your account executive solve customer needs, find carriers for time-sensitive freight and manage daily operations
• Participate in hands-on and virtual training sessions
• Develop negotiation skills through prospecting and cold calling
• Build your book
• Use your training to meet sales metrics and become eligible for commission
• Establish relationships to close new customers
• Negotiate prices with customers and carriers
• Resolve freight issues to ensure timely pickup and delivery

What you need:

• Elite work ethic, 100% in-office
• Strong negotiation skills with ability to handle conflict
• Entrepreneurial mindset and exceptional customer service

Why TQL:

• Certified Great Place to Work with 800+ lifetime workplace award wins
• Outstanding career growth potential with a structured leadership track
• Comprehensive benefits package
• Health, dental and vision coverage
• 401(k) with company match
• Perks including employee discounts, financial wellness planning, tuition reimbursement and more

Employment visa sponsorship is unavailable for this position. Applicants requiring employment visa sponsorship now or in the future (e.g., F-1 STEM OPT, H-1B, TN, J1 etc.) will not be considered.