Engineering Structures Impact Factor Jobs in Modjeska Canyon, CA

Crusoe's mission is to accelerate the abundance of energy and intelligence. We’re crafting the engine that powers a world where people can create ambitiously with AI — without sacrificing scale, speed, or sustainability.

Be a part of the AI revolution with sustainable technology at Crusoe. Here, you'll drive meaningful innovation, make a tangible impact, and join a team that’s setting the pace for responsible, transformative cloud infrastructure.

About This Role:

Crusoe Cloud is revolutionizing high-performance computing by offering sustainable, low-cost GPU compute power. As a Senior Cloud Support Engineer, you'll play a crucial role in empowering our customers to leverage this technology for groundbreaking advancements in fields like AI/ML, physics simulations, and computational biology. You will be the primary point of contact for technical support, ensuring our customers can seamlessly utilize Crusoe Cloud to achieve their goals. This role directly impacts Crusoe's mission by enabling our customers to accelerate their research and development, contributing to a more sustainable future. You will be involved in exciting projects, working with cutting-edge technologies and collaborating with a talented team to solve complex challenges. The ideal candidate is a highly motivated and experienced technical professional with a passion for customer success, a deep understanding of cloud technologies, and a commitment to Crusoe's values. This is a full-time position.

What You’ll Be Working On:

• Customer Support: Provide exceptional technical support to customers via Zendesk, meeting SLAs and maintaining high CSAT (95%+).
• On-Call Rotation: Participate in a 24/7 on-call rotation to ensure timely resolution of critical issues.
• Troubleshooting: Diagnose and resolve issues related to VMs, hardware failures, and scaling tests using CLI and internal tools.
• Alert Triage and Maintenance: Manage alert triage, prepare for maintenance windows, and conduct node delivery testing.
• Collaboration: Work closely with SRE, Networking, and Storage teams from initial triage to root cause analysis (RCA) delivery.
• Global Teamwork: Adhere to global team collaboration and handoff processes for ticketing and on-call procedures.
• Knowledge Sharing: Develop onboarding/training materials, knowledge base documentation, and standard operating procedures (SOPs).

What You’ll Bring to the Team:

• Education/Experience: Bachelor's degree in IT, Computer Science, Engineering, or a related field, or 4+ years of equivalent technical experience.
• Linux Proficiency: Strong command-line interface (CLI) skills in Linux environments.
• Version Control: Proficiency with Git for code management and collaboration.
• Customer Support Experience: 5+ years of experience in a customer support role, ideally within cloud, storage, or networking environments.
• Cloud Technologies: Experience with container orchestration (e.g., Kubernetes), workload management (e.g., Slurm, Terraform), and monitoring tools (e.g., Grafana).
• Public Cloud Knowledge: Familiarity with other public cloud platforms (e.g., AWS, Azure, GCP).
• Communication Skills: Excellent communication and customer service skills, including the ability to prioritize competing escalations.
• HPC Knowledge: Understanding of HPC technologies such as Infiniband, RDMA, RoCE, and Software Defined Networking (SDN).

Bonus Points:

• Certifications: CKA, CKAD, CKS, KCNA, AWS Machine Learning - Specialty, Data Analytics - Specialty, Solutions Architect - Professional, Developer - Associate, NVIDIA AI Infrastructure and Operations, Generative AI and LLMs, Generative AI Multi-modal, Infiniband, Linux Foundation IT Associate, System Administrator.
• Cloud Expertise: Deep understanding of specific cloud platforms and services.
• Automation Skills: Experience with automation tools and scripting languages.
• Problem-Solving Abilities: Demonstrated ability to analyze complex technical issues and develop effective solutions.
• Collaboration and Mentorship: Proven ability to mentor, train, and onboard colleagues.
• Passion for Sustainability: A strong interest in contributing to a more sustainable future through technology.

Benefits:

• Industry competitive pay
• Restricted Stock Units in a fast growing, well-funded technology company
• Health insurance package options that include HDHP and PPO, vision, and dental for you and your dependents
• Employer contributions to HSA accounts
• Paid Parental Leave
• Paid life insurance, short-term and long-term disability
• Teladoc
• 401(k) with a 100% match up to 4% of salary
• Generous paid time off and holiday schedule
• Cell phone reimbursement
• Tuition reimbursement
• Subscription to the Calm app
• MetLife Legal
• Company paid commuter benefit; $300 per pay period

Compensation:

Compensation will be paid between $125,000 and $151,000 + Bonus. Restricted Stock Units are included in all offers. Salary will be determined by the applicant’s education, experience, knowledge, skills, and abilities, as well as internal equity and alignment with market data.

Crusoe is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, disability, genetic information, pregnancy, citizenship, marital status, sex/gender, sexual preference/ orientation, gender identity, age, veteran status, national origin, or any other status protected by law or regulation.

Role: Snowflake Architect

Location: Oakland, CA (San Francisco Bay Area)

Employment Type – Contract to Hire

Job Overview

The Data Analytics and Insights team is seeking an experienced and talented Senior Data Engineer to join our growing team of analytics experts. As a key member of our team, you will play an essential role in the design, development, and maintenance of data pipelines, data products, and analytic products in enterprise snowflake. The ideal candidate will have a strong background in data engineering, with specific expertise in Informatica and Snowflake. This role will involve working closely with our business stakeholders, data analysts, and data scientists to ensure the efficient development and management of our data infrastructure.

You will have a unique opportunity to be at the forefront of the utility industry and gain a comprehensive view of the nation’s most advanced smart grid. It is the perfect role for someone who would like to continue to build upon their professional experience and help advance PG&E’s sustainability goals.

Key Responsibilities

• Develop and optimize cloud-based data storage and processing solutions using Snowflake.
• Design, implement, and maintain robust data pipelines and ETL processes
• Collaborate with Federated teams and other data engineers to understand data requirements and deliver high-quality data solutions.
• Ensure data integrity and security across all data workflows and storage solutions.
• Monitor and troubleshoot data pipelines, addressing any issues promptly to ensure the smooth flow of data.
• Develop reusable and modular stored procedures and scripts for data processing.
• Contribute to the development and implementation of data governance and best practices.
• Monitor and troubleshoot data pipelines to ensure reliability and accuracy.
• Implement best practices for data governance, data quality, and metadata management.

Minimum Qualifications

• Bachelor’s or master’s degree in computer science, Engineering, or a related field.
• Minimum of 5 years of experience in data engineering or a related role.
• Proven experience with Snowflake is required.
• Knowledge of data warehousing concepts, dimensional modeling, and performance tuning.
• Hands-on experience with ETL tools (e.g., Informatica, Talend, dbt, or custom ETL frameworks).
• Strong proficiency in SQL and database management.
• Experience with cloud platforms such as AWS, Azure, or Google Cloud.
• Familiarity with version control (Git) and CI/CD for data pipelines.
• Familiarity with Big Data technologies such as Hadoop, Spark, and Kafka is a plus.
• Excellent problem-solving and analytical skills.
• Strong communication and collaboration abilities.

Responsibilities:

• Ensure all design control activities for new and updated products meet company procedures and global regulatory requirements.
• Lead risk management activities, including hazard analysis, FMEAs, and risk documentation.
• Support sterilization and biocompatibility assessments.
• Own and maintain design control documentation.
• Partner with R&D, Regulatory, Manufacturing, and Project Management to ensure quality is built into every stage of product development.
• Maintain accurate test, validation, and risk records and report progress to leadership.
• Support regulatory submissions (e.g., 510(k), CE Mark).
• Lead root cause investigations and corrective actions related to design issues.
• Support complaint investigations, nonconformances, and CAPAs after product launch.
• Conduct DHF audits to ensure phase completion requirements are met.
• Review and approve engineering documents and test reports.
• Identify opportunities to improve product quality, reduce cost, and increase efficiency.

Requirements

• Bachelor’s degree in Engineering or related field.
• 10+ years of quality engineering experience in medical devices, including new product launches.
• Experience with sterilization and biocompatability
• Strong knowledge of design controls, risk management, and medical device regulations (FDA, ISO, IEC).
• Experience with verification & validation (V&V) and FMEAs.
• Strong problem-solving and statistical analysis skills (e.g., Minitab, JMP).
• Detail-oriented with strong documentation skills.
• Quality certifications (CQE, CSQE, Six Sigma) are a plus.

We are hiring Full-Stack Enterprise AEs who can own the entire revenue cycle — from prospecting to closing and expansion.

This is not a traditional “wait for SDR handoff” role.

You will operate as a self-sufficient seller empowered with:

• FlashRev list-building
• AI SuperAgent
• Parallel Dialer
• AI Meeting Agent
• Automated workflows

Your Mission:

Land and expand 6–7 figure deals with U.S. and global enterprise customers.

You will sell FlashLabs’ AI GTM automation to:

• Fintechs (payments, wallets, neobanks)
• Insurtech
• Lending & BNPL platforms
• Brokerages & wealth tech
• Exchanges
• Compliance-driven fintech teams

Key Responsibilities

• Own the full sales cycle: from ICP targeting → outbound → qualification → demo → proposal → close → expansion.
• Conduct high-impact discovery with VPs, C-suite, and transformation teams.
• Deliver tailored demos of FlashLabs SuperAgent, FlashAI Voice, FlashRev, and AIFlow.
• Use our AI outbound engine + self-sourced pipeline to drive meetings.
• Conduct intelligent prospecting (email, LinkedIn, phone, AI agents).
• Build and maintain a strong top-of-funnel independently.
• Lead multi-threaded enterprise sales cycles (6–12 weeks).
• Handle InfoSec, legal, procurement, and compliance reviews.
• Build ROI, business cases, and transformation proposals.
• Drive land-and-expand motions across teams, departments, and regions.
• Partner with CS to ensure adoption and value realization.
• Grow accounts into multi-year, high-ACV partnerships.
• Become a domain expert in AI GTM automation.
• Relay product feedback to engineering to guide the roadmap.
• Represent FlashLabs at industry events, webinars, and executive briefings.

SBT is the exclusive retained recruiting firm for this position.

Company Overview

This confidential startup is a well-funded early-stage semiconductor company focused on advancing AI-driven design to address emerging challenges in the artificial intelligence ecosystem. The company is developing innovative technologies that leverage automation and machine learning to accelerate the design and development of complex analog semiconductor solutions. By applying AI to traditionally manual and time-intensive design processes, the organization aims to unlock faster innovation cycles and enable the next generation of AI hardware infrastructure.

Job Role

• Design and implement digital control logic for power management ICs
• Work closely with analog engineering teams to ensure effective integration between digital control blocks and analog power circuitry
• Develop high-quality, power-efficient RTL using Verilog or SystemVerilog to support key features
• Contribute to product readiness for manufacturing by supporting design-for-test methodologies
• Create and execute comprehensive verification strategies, including mixed-signal simulations and behavioral modeling

Qualifications

• BS or MS degree in Electrical Engineering, Computer Engineering, or a related field.
• 10+ years of experience in digital IC design, including significant experience developing solutions for mixed-signal or power management semiconductor products.
• Strong proficiency in RTL development using Verilog or SystemVerilog for synthesizable digital design.
• Hands-on experience designing digital control logic for power conversion systems, including control loops used in power management or DC-DC converter applications.

About FalkorDB

FalkorDB is the world’s fastest graph database, engineered for real-time, high-scale enterprise applications. We are the engine behind the next generation of cybersecurity, fraud detection, and AI-driven systems. As we scale our footprint, we are looking for a foundational sales leader to own the Bay Area and drive our enterprise expansion.

The Role

We are seeking an Enterprise Hunter not a "Farmer." You are a high-octane sales professional with a track record of crushing quotas in the deep-tech software space. You don’t just manage a territory; you dominate it.

You will be responsible for navigating complex, technical sales cycles and building strategic partnerships with the most innovative companies in the world. This is a high-impact role for someone who thrives on the hunt and wants to shape the GTM strategy of a category-defining company.

What You’ll Do

• Drive New Business: Execute a ruthless territory plan to acquire "new logo" enterprise accounts across Cybersecurity, Infrastructure, and AI.
• Navigate Technical Cycles: Lead complex, POC-driven sales motions, moving seamlessly between developer-level technical deep dives and executive-level value propositions.
• Multi-Thread Strategic Deals: Build deep relationships with CTOs, VPs of R&D, and Architects to ensure FalkorDB is the standard for their infrastructure.
• Scale the GTM: Partner with Product and Marketing to refine our messaging and contribute to the regional growth playbook.
• Forecast with Precision: Maintain rigorous CRM hygiene and provide predictable revenue forecasting.

What We’re Looking For

• The Track Record: 5+ years of quota-carrying experience in enterprise software, consistently landing in the top 10% of your peer group.
• Technical Fluency: You speak the language of infrastructure, databases, and developer tools. You aren't afraid to get your hands dirty in a discovery session.
• Strategic Agility: Experience managing 6–12 month sales cycles with a "win-fast" mentality.
• The Startup Mindset: You excel in high-accountability, low-bureaucracy environments. You see a lack of process as an opportunity to build one.
• The Network: A pre-existing network within the Bay Area tech ecosystem is a significant advantage.

The "Edge" (Preferred Experience)

• Direct experience selling Graph Technology or high-performance data platforms.
• Background in Open Source business models or hybrid SaaS/On-prem environments.
• Experience at high-growth icons like Neo4j, MongoDB, Snowflake, Redis, or Databricks.

Why FalkorDB?

• Product Superiority: Sell a product with undeniable technical benchmarks and clear market differentiation.
• Uncapped Upside: A competitive compensation plan designed to reward over-achievement.
• Influence: Direct access to founders and the ability to influence the product roadmap.
• Growth: The opportunity to be one of the first boots on the ground in our most critical market.

Job Type: Full-time

Are you a natural relationship builder with strong customer instincts? Do you enjoy stepping onto a production floor to solve problems just as much as you enjoy strategizing account growth? Do you love being "the face" to major OEMs and prefer a role that gets you out in the field rather than behind a desk? If so, this is the perfect opportunity to join our client, a primary equipment supplier to the North American bus industry.

The Regional Account Manager will support key OEM and fleet customers across Northern California and surrounding areas. This highly visible role blends account management, light technical/mechanical support, project coordination, field training, and regional sales growth.

You will serve as the primary point of contact for one of the region’s largest bus/vehicle manufacturers while also supporting additional transit agencies, fleets, and operators across Northern California and parts of the Central Valley.

This role is ideal for someone who loves building customer relationships, enjoys being hands‑on in production environments, and is comfortable balancing sales responsibilities with technical problem-solving.

What You'll Be Doing

Account Management & Customer Support

• Serve as the dedicated Account Manager for a major OEM in the Bay Area, visiting the customer 2–3 times per week to ensure smooth production, system performance, and issue resolution.
• Maintain strong customer relationships, identify pain points, and proactively address issues before they escalate.
• Coordinate closely with internal engineering and operations teams to troubleshoot production line challenges and facilitate solutions.
• Support multiple fleet/end‑user accounts throughout Northern California, conducting site visits, check-ins, and relationship-building.

Technical/Mechanical Support

• Provide on-site support during customer production processes — identifying mechanical issues, gathering data, and collaborating with engineering for solutions.
• Demonstrate mechanical aptitude and curiosity; able to understand technical product functions and communicate them clearly to customers.
• Perform hands-on review of customer installations and assist with resolving equipment, configuration, or application questions.

Training & Education

• Conduct paid technical training sessions for customer maintenance teams and technicians.
• Deliver clear instructions on product usage, safety, troubleshooting, and maintenance best practices.
• Ensure training materials and documentation are consistently updated and aligned with customer needs.

Regional Growth & Field Sales

• Manage and grow existing accounts while identifying new opportunities within assigned territory.
• Conduct cold visits/check-ins with regional customers to assess needs, gather feedback, and promote solutions.
• Support bid/specification efforts to ensure products are accurately represented in proposals and future orders.
• Provide timely and accurate forecasting, market feedback, and competitive insights.

Travel Expectations

• Approximately 80% travel, primarily within Northern California.
• Occasional travel to national manufacturing sites, training centers, and customer locations for onboarding and continued development.
• Expect an immersive 60-day onboarding program involving shadowing and training with team members across multiple regions.

What Experience You Bring

Required

• 5+ years of experience combining sales, account management, project coordination, and/or technical customer support.
• Strong customer-facing skills with the ability to manage expectations, resolve conflicts professionally, and build trust.
• Demonstrated mechanical aptitude, whether through previous work experience, hands-on roles, or personal/hobbyist experience.
• Ability to work independently from a home office while managing a travel-heavy schedule.
• Strong proficiency with Microsoft Office and experience using CRM tools.
• Residency in Northern California, with daily travel within the Bay Area feasible.

Preferred

• Experience supporting OEMs or large industrial/manufacturing accounts.
• Background in transportation, heavy equipment, mechanical systems, mobility, or related technical industries.
• Experience conducting customer training or technical demonstrations.
• Strong organizational skills with proven ability to prioritize across multiple customers and ongoing projects.

What's Offered

• Company vehicle and credit card for travel.
• Yearly bonus eligibility.
• Comprehensive benefits package.
• Opportunity for long-term growth in a stable, expanding division.
• Autonomy, flexibility, and the chance to make a meaningful impact with a leading provider of transportation and mechanical system solutions.

Our client is not able to provide visa sponsorship at this time. Candidates must be U.S. Citizens or Green Card holders.

Amber Bio is a biotechnology company pioneering new gene editing modalities using multi-kilobase edits to reach previously undruggable patient populations. Founded by pioneers in the CRISPR field from leading institutions for gene editing research, the company is developing a first-of-its-kind RNA editing platform that can correct thousands of bases at once, thereby correcting genetic mutations safely and reversibly. If you are interested in building a new frontier in genetic medicine, we welcome you to apply.

Job Description: High-Throughput Screening Research Associate II, III (Biodesigner II, III)

Responsibilities:

• Perform massively parallel reporter assays and high-throughput screens across diverse cellular contexts using cellular and molecular readouts.
• Develop and execute molecular biology workflows such as vector design and cloning, DNA/RNA extraction, RT-PCR, qPCR, and next-generation sequencing.
• Support cell culture activities and experiments in multiple cell lines, at small and large scales.
• Design and execute cell-based assays (AAV/lentiviral transduction, transfection, flow cytometry, immunostaining, and other plate reader assays).
• Engineer and characterize cell-based systems using synthetic biology tools and techniques.
• Conduct and troubleshoot experiments, independently and in collaboration with colleagues, to optimize screening throughput, sensitivity, and specificity.
• Proactively troubleshoot technical issues and recommend potential corrective actions based on personal observations and literature searches.
• Prepare summaries of data and present internally to colleagues and management.
• Draft SOPs, follow protocols, diligently document experimental data in lab notebooks, and organize and maintain electronic work records.
• Author scientific reports and data summaries.
• Collaborate with cross-functional teams to meet project goals, bridging early discovery with high-throughput screens to nominate and optimize candidates for further characterization.

Qualifications:

• Bachelor’s or Master’s degree in Biology, Biochemistry, Chemical Engineering, Biological Engineering, or a related field.
• At least 2 years of industry wet lab experience.
• Mammalian cell culture experience (culturing, transfecting and transducing cells, and DNA/RNA purification from cells).
• Molecular biology expertise (vector design and cloning, qPCR, primer and probe design, DNA/RNA extraction workflows)
• Critical thinker with excellent communication skills who thrives in a multidisciplinary, fast-paced team environment.
• Strong written and verbal communication skills.

Preference will be given to those who display:

• High throughput screening assay development in an industry setting.
• High motivation, with a strong work ethic and dedication to generating impact.
• Attention to detail, with the ability to extract deep insights from data.
• First-principles thinking, and an ability to refine one’s intuition based on additional data.
• Ability to go from ideation to data in an independent fashion.
• Long-term personal vision with defined career goals.
• High EQ with team-oriented thinking.
• Experience with pooled, high-throughput screens using next-generation sequencing-based readouts, and/or preparing screening plasmid libraries from synthesized oligo arrays.
• Experience with CRISPR-Cas systems and/or gene editing and delivery technologies.
• Experience preparing next-generation sequencing libraries (Illumina, PacBio, and/or Nanopore platforms).

If you have a passion for advancing gene editing technologies and desire to be part of a pioneering biotech company, we encourage you to apply and join our ambitious team.

Please apply directly through LinkedIn.

Amber Bio is an equal-opportunity employer and encourages applications from candidates of diverse backgrounds. We value diversity and are committed to creating an inclusive and supportive work environment for all employees.

Company Description

Press Ganey is the leading experience measurement, data analytics, and insights provider for complex industries-a status we earned over decades of deep partnership with clients to help them understand and meet the needs of their key stakeholders. Our earliest roots are in U.S. healthcare -perhaps the most complex of all industries. Today we serve clients around the globe in every industry to help them improve the Human Experiences at the heart of their business. We serve our clients through an unparalleled offering that combines technology, data, and expertise to enable them to pinpoint and prioritize opportunities, accelerate improvement efforts and build lifetime loyalty among their customers and employees.

Like all great companies, our success is a function of our people and our culture. Our employees have world-class talent, a collaborative work ethic, and a passion for the work that have earned us trusted advisor status among the world's most recognized brands. As a member of the team, you will help us create value for our clients, you will make us better through your contribution to the work and your voice in the process. Ours is a path of learning and continuous improvement; team efforts chart the course for corporate success.

Our Mission:

We empower organizations to deliver the best experiences. With industry expertise and technology, we turn data into insights that drive innovation and action.

Our Values:

To put Human Experience at the heart of organizations so every person can be seen and understood.

• Energize the customer relationship:Our clients are our partners. We make their goals our own, working side by side to turn challenges into solutions.

• Success starts with me:Personal ownership fuels collective success. We each play our part and empower our teammates to do the same.

• Commit to learning:Every win is a springboard. Every hurdle is a lesson. We use each experience as an opportunity to grow.

• Dare to innovate:We challenge the status quo with creativity and innovation as our true north.

• Better together:We check our egos at the door. We work together, so we win together.

Location: Remote (U.S.) or Hybrid from Chicago, Boston, or South Bend hubs
Travel: Up to 25%

Position Overview: Patient Experience Advisor

As a Patient Experience Advisor, you will serve as a strategic partner to our clients, owning the day-to-day relationship focused on driving meaningful improvements in patient experience. You'll bring a deep understanding of the healthcare landscape-including key trends, challenges, and priorities-and use that knowledge to guide clients toward impactful solutions.

In this role, you'll collaborate cross-functionally with internal teams and client stakeholders to align on strategy, identify opportunities, and implement support processes that advance the client's patient experience goals. You'll leverage data analytics, industry best practices, peer networking, and Press Ganey's proprietary programs to deliver proactive insights that inform client decision-making.

Job Responsibilities include:

• Lead the day-to-day execution of client improvement strategies, ensuring seamless coordination across Press Ganey support teams.

• Develop a deep understanding of client stakeholder challenges and priorities, and align Press Ganey's solutions and insights to support strategic decision-making.

• Deliver both on-demand and proactive improvement support, leveraging analytics and thought leadership to demonstrate Press Ganey's differentiated value.

• Collaborate cross-functionally with internal teams-including consulting, marketing, data science, and knowledge management-to create and adapt innovative resources such as toolkits, blogs, case studies, and scalable insights tailored to key stakeholders.

• Partner with Application Support Specialists to ensure timely and strategic follow-through that aligns with each client's patient experience (PX) strategy.

• Work closely with product, technology, and delivery teams to identify emerging market trends and inform future solution development.

• Coordinate and present regular client performance reviews in partnership with the Managing Director.

• Lead and support industry programs, webinars, online communities, and events that foster client networking and reinforce Press Ganey's value proposition.

• Collaborate with the Growth team to identify client needs and opportunities for improvement, delivering best practice recommendations that drive measurable impact.

• Experience: 5+ years in healthcare, with a strong focus on patient experience improvement initiatives.

• Expertise: In-depth knowledge of Hospital CAHPS (HCAHPS) and Clinician & Group CAHPS (CG-CAHPS), & Medical Practice required.

• Skills: Exceptional interpersonal, communication, and presentation skills, with a polished executive presence.

• Analytical Ability: Strong grasp of improvement methodologies, data analytics, and industry best practices.

• Mindset: Passionate about patient experience, proactive in problem-solving, and committed to follow-through.

• Adaptability: Comfortable in a fast-paced environment with the ability to manage multiple priorities.

• Travel: Willingness to travel up to 25% for client engagements.

• Bachelor's degree required.

To work #BetterTogether, we embrace a hybrid model for team members located near our hubs in Chicago, South Bend, or Boston. We gather in-office three days a week (Tuesday-Thursday), with remote flexibility on other days. This schedule may adjust based on travel needs.

Don't meet every single requirement?Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At Press Ganey we are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.

Additional Information for US based jobs:

Press Ganey Associates LLC is an Equal Employment Opportunity/Affirmative Action employer and well committed to a diverse workforce. We do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, veteran status, and basis of disability or any other federal, state, or local protected class.

Pay Transparency Non-Discrimination Notice - Press Ganey will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.

The expected base salary for this position ranges from $81,000 - $115,000. It is not typical for offers to be made at or near the top of the range. Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, licensure or certifications obtained. Market and organizational factors are also considered. In addition to base salary and a competitive benefits package, successful candidates are eligible to receive a discretionary bonus or commission tied to achieved results.

All your information will be kept confidential according to EEO guidelines.

Our privacy policy can be found here:legal-privacy/

Job Title: Manager, ERG Engagement & Communications

Client Location: San Francisco, CA - Hybrid Schedule

Starting: 03/24/2026

Maximum Pay (per hour): 53.33

Job Description:

We are working with a global beauty retailer on their search for a strategic, execution-oriented DE&I program leader to own and elevate our national Pride initiative; driving enterprise-wide engagement, compelling storytelling, and large-scale community activation.

You will lead the planning and execution of 8 major Pride parades nationwide and approximately 60 in-store Brave Space activations, ensuring our values of belonging and equity are brought to life for employees, clients, and the communities we serve.

This role partners directly with senior DE&I leadership and collaborates across Communications, Retail Operations, Marketing, Social Impact, ERG leaders, nonprofit partners, and executive stakeholders. If you thrive at the intersection of culture strategy, brand storytelling, and operational excellence — this is your seat at the table.

Hybrid Schedule: In-person at San Francisco office every Tuesday and Wednesday and on Sunday, June 29th to support the San Francisco Pride Parade.

What You’ll Own

Enterprise Pride Strategy & Program Execution

• Lead end-to-end planning and execution of a national Pride initiative spanning 8 Pride parades and ~60 in-store activations.
• Drive timeline management, asset development, vendor coordination, logistics, and stakeholder alignment across corporate, retail, and distribution centers.
• Partner with nonprofit organizations and external vendors to ensure flawless activation and brand-aligned execution.
• Develop scalable playbooks, tools, and engagement resources that elevate ERG impact and streamline program delivery.
• Track participation, engagement metrics, and program ROI — delivering post-program insights and executive-ready reporting.

DE&I Communications & Inclusive Storytelling

• Own and craft enterprise-wide internal communications supporting Pride initiatives across digital platforms and internal channels.
• Translate DE&I strategy into compelling narratives that inspire participation and deepen belonging.
• Collaborate with creative and editorial teams to ensure inclusive, resonant storytelling across touchpoints.
• Serve as the connective tissue across Corporate, Retail, and Distribution communications to ensure message consistency and cultural alignment.

Operational & Strategic Support

• Partner with DE&I leadership on budget tracking, forecasting, and vendor management.
• Provide structure, clarity, and operational rigor to complex, cross-functional initiatives.
• Anticipate risks, remove friction, and ensure on-time, high-impact delivery.

Who You Are

• 3–5+ years of experience in DE&I, ERG leadership, program management, internal communications, or culture strategy.
• A builder — you don’t just support initiatives, you structure and elevate them.
• Exceptional written communicator with strong editorial judgment and visual storytelling instincts.
• Highly organized with strong project management discipline; able to manage multiple activations simultaneously.
• Data-informed — you use engagement insights and metrics to shape narratives and improve outcomes.
• Deeply culturally aware, inclusive in mindset, and passionate about building belonging at scale.

Why This Role Matters

You will lead one of our most visible culture initiatives of the year — influencing employee engagement, brand reputation, and community impact nationwide.

This is an opportunity to shape how a large, distributed organization activates its values in real time.