Engineering Structures Impact Factor Jobs in Mclean Virginia
575 positions found — Page 9
Registered Nurse Field Case Manager Optum Care at Home: DC, MD, VA
🏢 Optum
Salary not disclosed
$5,000 Sign-on Bonus for External Candidates
For those who want to invent the future of health care, here's your opportunity. We're going beyond basic care to health programs integrated across the entire continuum of care. Join us to start Caring. Connecting. Growing together.
The Optum Care at Home program is a longitudinal, integrated care delivery program that coordinates the delivery and provision of clinical care of members in their place of residence. The DSNP program combines clinicians providing intensive interventions customized to the needs of each individual, in collaboration with the Interdisciplinary Care Team, which includes the clinician, the member's Primary Care Provider and other providers, and other professionals.
This position is open to candidates who live in DC, MD, or VA
This is a field-based position in the greater Washington D.C. area.
Expect to spend about 50-75% of your time in the field visiting our members in their homes or in long-term care facilities in the local area.
You'll need to be flexible, adaptable and, above all, patient in all types of situations.
Standard Hours: Monday - Friday normal daytime business hours (no on-call, no weekends and no holidays required).
Primary Responsibilities:
- Assess, plan and implement care management interventions that are individualized for each member and directed toward the most appropriate, least restrictive level of care
- Develop and implement care plan interventions throughout the continuum of care as a single point of contact
- Communicate with all stakeholders the required health-related information to ensure quality coordinated care and services are provided expeditiously to all members
- Advocate for members and families as needed to ensure the member's needs and choices are fully represented and supported by the health care team
- Identify appropriate interventions and resources to meet gaps (e.g., psychosocial, transportation, long-term care) based on specific consumer needs from both the health care and psychosocial / socioeconomic dimensions of care
- Document the plan of care in appropriate EHR systems and enter data per specified
- Maintain consumer engagement by establishing rapport, demonstrating empathy, and building a trusting relationship
- Collaborate with primary providers or multidisciplinary team to align or integrate goals to plan of care and drive consistent coordination of care
- Provide ongoing support for advanced care planning
- Reassess plan of care at appropriate intervals based on initial objectives, significant change of condition, or achievement of goals
- Understand and operate effectively/efficiently within legal/regulatory requirements
- Utilize evidence-based guidelines (e.g., medical necessity guidelines, practice standard)
- Make outbound calls and receive inbound calls to assess members' current health status
- Identify gaps or barriers in treatment plans
- Provide member education to assist with self-management
- Make referrals to outside sources
- Provide a complete continuum of quality care through close communication with members via in-person or on-phone interaction
- Support members with condition education, medication reviews and connections to resources such as Home Health Aides or Meals on Wheels
You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications:
- Current unrestricted Registered Nurse license in Washington D.C., or the ability to obtain within 90 days of hire date
- Certified in Basic Life Support
- 2+ years of experience working with MS Word, Excel and Outlook
- 1+ years of experience in post - acute care, such as long-term care
- 1+ years of clinical case management experience
- 1+ years of experience with using an Electronic Medical Record
- Valid Driver's License and access to reliable transportation
- Ability to work in a field-based capacity in Washington, D.C.
- Reside within 50 miles of Washington, DC
Preferred Qualifications:
- Certified Case Management (CCM)
- 1+ years of experience working with the geriatric population
- 1+ years of LTSS (Long Term Services and Supports)
- 1+ years of HCBS (Home and Community Based Services) experience
- Field based experience going into members' homes
- Experience creating care plans
- Case Management experience
- Background in managing populations with complex medical or behavioral needs
Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $58,800 to $105,000 annually based on full-time employment. We comply with all minimum wage laws as applicable.
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.
OptumCare is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.
OptumCare is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.
Remote working/work at home options are available for this role.
permanent
D
Senior Research Physicist
🏢 DCS Corp
Salary not disclosed
DCS is looking for a Senior Research Physicist to support research, development and testing of Infrared countermeasure (IRCM) technologies.
Essential Job Functions: Design and test laboratory apparatus used to characterize optical and electrical systems.
Optical design and assembly.
Electronics design and assembly.
Develop test concepts, write test plans and assist with laboratory and field tests to include integration of systems into test aircraft.
Required Skills: Due to the sensitivity of customer related requirements, U.S.
Citizenship is required.
PHD and 10 years experience in Physics, Optics, Electrical Engineering.
TS/SCI clearance (or eligibility).
Must possess a deep knowledge and understanding of Navy IRCM systems, airworthiness requirements and processes, aircraft integration, range requirements, safety processes including laser safety, data collection systems, and data analysis.
Essential Job Functions: Design and test laboratory apparatus used to characterize optical and electrical systems.
Optical design and assembly.
Electronics design and assembly.
Develop test concepts, write test plans and assist with laboratory and field tests to include integration of systems into test aircraft.
Required Skills: Due to the sensitivity of customer related requirements, U.S.
Citizenship is required.
PHD and 10 years experience in Physics, Optics, Electrical Engineering.
TS/SCI clearance (or eligibility).
Must possess a deep knowledge and understanding of Navy IRCM systems, airworthiness requirements and processes, aircraft integration, range requirements, safety processes including laser safety, data collection systems, and data analysis.
Not Specified
H
Commercial Construction Senior Superintendent - GovCloud
Salary not disclosed
Every day, our team members do amazing things in pursuit of our shared purpose to build trust with our clients, partners, subcontractors, and teammates.
No matter your background, education, or career path, if you share our vision to create extraordinary experiences, you belong at HITT.
Commercial Construction Senior Superintendent
- GovCloud Job Description: A Senior Superintendent (Supt.) directs the work flow of the project on site consistent with the project schedule and HITT safety and quality standards.
The Senior Supt.
provides leadership and serves as the liaison between project team members to promote the interest of both the business and clients in all matters, as well as demonstrate the characteristics of a mid-level leader.
Senior Supt.s communicate project priorities to site staff and all subcontractors, serving as the primary leader on site for the construction project.
Responsibilities Understanding and administering the HITT safety program to include all subcontractors, ensuring that all accidents/incidents are promptly reported and investigated, and assisting in safety inspections by outside agencies Maintain HITT quality standards for all aspects of the project Serve as the leader for all on site safety, managing a safe jobsite for all involved Maintain daily log of all activities and site conditions, while managing the punch list and closeout process through owner/architect acceptance Work with the project manager in formulating project schedule, ensuring that the proper methods and sequence of installation are followed, making and following through with schedule commitments, and maintaining HITT quality standards Maintain good working relationships with all subcontractors on the project, developing relationships within the community which enhance business opportunities, and ensuring subcontractors are treated fairly Ensure complete, accurate daily documentation of work orders/tickets, understanding subcontractor scope of work to avoid unnecessary change orders, and identifying problems early and act immediately to provide solutions Develop and organize the site team, arranging for temporary facilities/utilities for the site, and identifying long lead items that need to be expedited Collaborate with the project manager and site operations team throughout the life of the project Qualifications A four-year degree from an accredited university with a concentration in construction, engineering, or business is strongly preferred.
In lieu of a degree, additional work experience is acceptable.
8-10 years’ experience in commercial construction, including experience with a commercial general contractor Tenant renovations, service work, work in occupied spaces, weekend work, fast paced project experience all a plus Mastery of building processes and best practices Ability to organize necessary resources, including people, tools and time to meet tight deadlines and achieve desired results Project lead experience preferred Previous experience in a superintendent or project lead experience preferred Ability to master sector/project-specific software systems including but not limited to: Microsoft Office suite (ex.
Project, Excel, Word, Outlook, PowerPoint, etc.), ProCore, Adobe, BlueBeam, OSHA 30 Certification preferred Ability to walk and/or stand for long periods of time and the ability to lift up to 50lbs Must demonstrate a strong ability to: Communicate clearly, concisely, and professionally, with a strong focus on audience appropriate business writing and verbal skills Demonstrate a positive attitude and passion for construction and our industry Gather data, interpret it into meaningful information, and relay that information through clear, concise communication strategies; ability to see how pieces and processes fit into and affect the bigger picture/business model Organize and manage tasks and priorities Demonstrate integrity consistently with The HITT Way and HITT’s core values Seek continuous improvement of knowledge and abilities, internal focus on self-improvement Adapt and exercise flexibility with the ever-changing world of technology, design, means and methods Collaborate with people of various backgrounds and styles Create and maintain relationships with colleagues, clients, subcontractors, and vendors Exhibit respectfulness by being punctual, engaged/focused, and respectful of others HITT Contracting is an equal opportunity employer.
We are committed to hiring and developing the most qualified individuals based on job-related experience, skills, and merit.
All employment decisions are made without regard to race, color, religion, sex, national origin, age, disability, veteran status, or any other protected characteristic.
We value a respectful, inclusive workplace where everyone has the opportunity to succeed.
HITT Contracting maintains a drug-free workplace, consistent with applicable local, state, and federal laws.
No matter your background, education, or career path, if you share our vision to create extraordinary experiences, you belong at HITT.
Commercial Construction Senior Superintendent
- GovCloud Job Description: A Senior Superintendent (Supt.) directs the work flow of the project on site consistent with the project schedule and HITT safety and quality standards.
The Senior Supt.
provides leadership and serves as the liaison between project team members to promote the interest of both the business and clients in all matters, as well as demonstrate the characteristics of a mid-level leader.
Senior Supt.s communicate project priorities to site staff and all subcontractors, serving as the primary leader on site for the construction project.
Responsibilities Understanding and administering the HITT safety program to include all subcontractors, ensuring that all accidents/incidents are promptly reported and investigated, and assisting in safety inspections by outside agencies Maintain HITT quality standards for all aspects of the project Serve as the leader for all on site safety, managing a safe jobsite for all involved Maintain daily log of all activities and site conditions, while managing the punch list and closeout process through owner/architect acceptance Work with the project manager in formulating project schedule, ensuring that the proper methods and sequence of installation are followed, making and following through with schedule commitments, and maintaining HITT quality standards Maintain good working relationships with all subcontractors on the project, developing relationships within the community which enhance business opportunities, and ensuring subcontractors are treated fairly Ensure complete, accurate daily documentation of work orders/tickets, understanding subcontractor scope of work to avoid unnecessary change orders, and identifying problems early and act immediately to provide solutions Develop and organize the site team, arranging for temporary facilities/utilities for the site, and identifying long lead items that need to be expedited Collaborate with the project manager and site operations team throughout the life of the project Qualifications A four-year degree from an accredited university with a concentration in construction, engineering, or business is strongly preferred.
In lieu of a degree, additional work experience is acceptable.
8-10 years’ experience in commercial construction, including experience with a commercial general contractor Tenant renovations, service work, work in occupied spaces, weekend work, fast paced project experience all a plus Mastery of building processes and best practices Ability to organize necessary resources, including people, tools and time to meet tight deadlines and achieve desired results Project lead experience preferred Previous experience in a superintendent or project lead experience preferred Ability to master sector/project-specific software systems including but not limited to: Microsoft Office suite (ex.
Project, Excel, Word, Outlook, PowerPoint, etc.), ProCore, Adobe, BlueBeam, OSHA 30 Certification preferred Ability to walk and/or stand for long periods of time and the ability to lift up to 50lbs Must demonstrate a strong ability to: Communicate clearly, concisely, and professionally, with a strong focus on audience appropriate business writing and verbal skills Demonstrate a positive attitude and passion for construction and our industry Gather data, interpret it into meaningful information, and relay that information through clear, concise communication strategies; ability to see how pieces and processes fit into and affect the bigger picture/business model Organize and manage tasks and priorities Demonstrate integrity consistently with The HITT Way and HITT’s core values Seek continuous improvement of knowledge and abilities, internal focus on self-improvement Adapt and exercise flexibility with the ever-changing world of technology, design, means and methods Collaborate with people of various backgrounds and styles Create and maintain relationships with colleagues, clients, subcontractors, and vendors Exhibit respectfulness by being punctual, engaged/focused, and respectful of others HITT Contracting is an equal opportunity employer.
We are committed to hiring and developing the most qualified individuals based on job-related experience, skills, and merit.
All employment decisions are made without regard to race, color, religion, sex, national origin, age, disability, veteran status, or any other protected characteristic.
We value a respectful, inclusive workplace where everyone has the opportunity to succeed.
HITT Contracting maintains a drug-free workplace, consistent with applicable local, state, and federal laws.
Not Specified
H
Commercial Construction Assistant Project Manager - Corporate Office
✦ New 🏢 HITT Contracting
Salary not disclosed
Every day, our team members do amazing things in pursuit of our shared purpose to build trust with our clients, partners, subcontractors, and teammates.
No matter your background, education, or career path, if you share our vision to create extraordinary experiences, you belong at HITT.
Commercial Construction Assistant Project Manager
- Corporate Office Job Description: An Assistant Project Manager (APM) obtains, evaluates, coordinates and distributes the information and authorizations necessary to construct projects on time, within budget and to the quality specified.
The APM is responsible to protect and promote the interest of both the business and client in all matters as well as demonstrate the personal characteristics of a beginner-level leader.
While learning paths, growth and promotional opportunity vary, most team members are APMs for two to six years.
Responsibilities Maintain adherence to HITT’s standards of safety Ensure that required documentation is filed Assist in creating and managing project budget for all assigned projects Develop pre-construction RFP package Assist in conducting project meetings, setting milestones and formulating monthly owner report Establish job processes (RFIs, submittals, and pay applications) including approving pay applications and negotiating subcontract change orders Update project schedule; ensure project quality control and establish overall project logistics Assist in managing the closeout process Collaborate with the project superintendent and site operations team throughout the life of the project Qualifications High school diploma required, four-year degree from an accredited university with a concentration in construction, engineering, or business is strongly preferred In lieu of a degree, additional work experience is acceptable 2-5 years’ experience in commercial construction, including experience with a commercial general contractor Previous experience on commercial job sites strongly preferred Passion for construction and our industry; ability to recognize and seek quality Ability to master sector/project-specific software systems including but not limited to: Microsoft Office suite (ex.
Project, Excel, Word, Outlook, PowerPoint, etc.), ProCore, Adobe, BlueBeam, JD Edwards Must demonstrate a strong ability to: Communicate clearly, concisely, and professionally, with a strong focus on audience appropriate business writing and verbal skills Demonstrate a positive attitude and passion for construction and our industry Gather data, interpret it into meaningful information, and relay that information through clear, concise communication strategies; ability to see how pieces and processes fit into and affect the bigger picture/business model Organize and manage tasks and priorities Demonstrate integrity consistently with The HITT Way and HITT’s core values Seek continuous improvement of knowledge and abilities, internal focus on self-improvement Adapt and exercise flexibility with the ever-changing world of technology, design, means and methods Collaborate with people of various backgrounds and styles Create and maintain relationships with colleagues, clients, subcontractors, and vendors Exhibit respectfulness by being punctual, engaged/focused, and respectful of others HITT Contracting is an equal opportunity employer.
We are committed to hiring and developing the most qualified individuals based on job-related experience, skills, and merit.
All employment decisions are made without regard to race, color, religion, sex, national origin, age, disability, veteran status, or any other protected characteristic.
We value a respectful, inclusive workplace where everyone has the opportunity to succeed.
HITT Contracting maintains a drug-free workplace, consistent with applicable local, state, and federal laws.
No matter your background, education, or career path, if you share our vision to create extraordinary experiences, you belong at HITT.
Commercial Construction Assistant Project Manager
- Corporate Office Job Description: An Assistant Project Manager (APM) obtains, evaluates, coordinates and distributes the information and authorizations necessary to construct projects on time, within budget and to the quality specified.
The APM is responsible to protect and promote the interest of both the business and client in all matters as well as demonstrate the personal characteristics of a beginner-level leader.
While learning paths, growth and promotional opportunity vary, most team members are APMs for two to six years.
Responsibilities Maintain adherence to HITT’s standards of safety Ensure that required documentation is filed Assist in creating and managing project budget for all assigned projects Develop pre-construction RFP package Assist in conducting project meetings, setting milestones and formulating monthly owner report Establish job processes (RFIs, submittals, and pay applications) including approving pay applications and negotiating subcontract change orders Update project schedule; ensure project quality control and establish overall project logistics Assist in managing the closeout process Collaborate with the project superintendent and site operations team throughout the life of the project Qualifications High school diploma required, four-year degree from an accredited university with a concentration in construction, engineering, or business is strongly preferred In lieu of a degree, additional work experience is acceptable 2-5 years’ experience in commercial construction, including experience with a commercial general contractor Previous experience on commercial job sites strongly preferred Passion for construction and our industry; ability to recognize and seek quality Ability to master sector/project-specific software systems including but not limited to: Microsoft Office suite (ex.
Project, Excel, Word, Outlook, PowerPoint, etc.), ProCore, Adobe, BlueBeam, JD Edwards Must demonstrate a strong ability to: Communicate clearly, concisely, and professionally, with a strong focus on audience appropriate business writing and verbal skills Demonstrate a positive attitude and passion for construction and our industry Gather data, interpret it into meaningful information, and relay that information through clear, concise communication strategies; ability to see how pieces and processes fit into and affect the bigger picture/business model Organize and manage tasks and priorities Demonstrate integrity consistently with The HITT Way and HITT’s core values Seek continuous improvement of knowledge and abilities, internal focus on self-improvement Adapt and exercise flexibility with the ever-changing world of technology, design, means and methods Collaborate with people of various backgrounds and styles Create and maintain relationships with colleagues, clients, subcontractors, and vendors Exhibit respectfulness by being punctual, engaged/focused, and respectful of others HITT Contracting is an equal opportunity employer.
We are committed to hiring and developing the most qualified individuals based on job-related experience, skills, and merit.
All employment decisions are made without regard to race, color, religion, sex, national origin, age, disability, veteran status, or any other protected characteristic.
We value a respectful, inclusive workplace where everyone has the opportunity to succeed.
HITT Contracting maintains a drug-free workplace, consistent with applicable local, state, and federal laws.
Not Specified
Per Diem Family Medicine Physician (Casual Employee)
✦ New
Salary not disclosed
About Us
One Medical is a primary care solution challenging the industry status quo by making quality care more affordable, accessible and enjoyable. But this isn’t your average doctor’s office. We’re on a mission to transform healthcare, which means improving the experience for everyone involved - from patients and providers to employers and health networks. Our seamless in-office and 24/7 virtual care services, on-site labs, and programs for preventive care, chronic care management, common illnesses and mental health concerns have been delighting people for the past fifteen years.
In February 2023 we marked a milestone when One Medical joined Amazon. Together, we look to deliver exceptional health care to more consumers, employers, care team members, and health networks to achieve better health outcomes. As we continue to grow and seek to impact more lives, we’re building a diverse, driven and empathetic team, while working hard to cultivate an environment where everyone can thrive.
Employment type:
- “Casual Employee” (per diem, hourly clinician role)
- Anticipated average of 8–20 patient care hours per week, with actual hours varying according to office needs
Location:
- Seeing patients across multiple offices in Bethesda, MD
- Including: Offices based in Maryland, Virginia, and DC
- Weekly schedule will include hours at several clinics in Bethesda, MD
- Candidates must be willing to work at any of these locations as needed.
What you'll be working on:
- Seeing patients with a broad array of patient needs; conducting a mix of acute, chronic, and well visits (not a panel-building role)
- Treating patients in-office as well as conducting occasional tele-health visits
- Ongoing collaboration with in-office teammates via daily huddles, as well as with virtual clinical teams
- Utilization of your specific clinical training and opportunities to perform in-office procedures
Education, licenses, and experiences required for this role:
- At least 2 years of primary care experience required.
- Currently licensed or ability to obtain licensure in the state of Maryland, and/or Virginia, and/or Washington, DC
- The ability to build successful relationships with team members and communicate effectively both 1-on-1 and in groups.
- Can thrive in a fast-growing, mission driven organization focused on using data to improve patient outcomes.
- Enrolled in, or have completed, an accredited Family Medicine or Medicine/Pediatrics residency program
- Board certified in Family Medicine or Medicine/Pediatrics
One Medical providers also demonstrate:
- A passion for human-centered primary care
- The ability to successfully communicate with and provide care to individuals of all backgrounds
- The ability to effectively use technology to deliver high quality care
- Clinical proficiency in evidence-based primary care
- The desire to be an integral part of a team dedicated to changing healthcare delivery
- An openness to feedback and reflection to gain productive insight into strengths and weaknesses
- The ability to confidently navigate uncertain situations with both patients and colleagues
- Readiness to adapt personal and interpersonal behavior to meet the needs of our patients
Casual/Per Diem/Locums Providers receive
- Malpractice Insurance - Malpractice fees to insure your practice at One Medical is covered 100%
- UpToDate Subscription - An evidence-based clinical research tool
- One Medical Issued laptop (to allow for secure access to our EHR)
- Sick Time PTO eligible in accordance with local requirement
This is an hourly role based in Bethesda, MD
One Medical is committed to fair and equitable compensation practices.
The hourly rate for this role is $135.00 per hour. Final determination of starting pay may vary based on factors such as practice experience and patient care schedule. Additional pay may be determined for those candidates that exceed these specified qualifications and requirements. The total compensation package for this position may also include benefits. For more information, visit
One Medical offers a robust benefits package designed to aid your health and wellness. All regular team members working 24+ hours per week and their dependents are eligible for benefits starting on the team member's date of hire:
Taking care of you today
- Paid sabbatical for every five years of service
- Free One Medical memberships for yourself, your friends and family
- Employee Assistance Program - Free confidential services for team members who need help with stress, anxiety, financial planning, and legal issues
- Competitive Medical, Dental and Vision plans
- Pre-Tax commuter benefits
- PTO cash outs - Option to cash out up to 40 accrued hours per year
Protecting your future for you and your family
- 401K match
- Credit towards emergency childcare
- Company paid maternity and paternity leave
- Paid Life Insurance - One Medical pays 100% of the cost of Basic Life Insurance
- Disability insurance - One Medical pays 100% of the cost of Short Term and Long Term Disability Insurance
In addition to the comprehensive benefits package outlined above, practicing clinicians also receive
- Malpractice Insurance - Malpractice fees to insure your practice at One Medical is covered 100%.
- UpToDate Subscription - An evidence-based clinical research tool
- Continuing Medical Education (CME) - Receive an annual stipend for continuing medical education
- Rounds - Providers end patient care one hour early each week to participate in this shared learning experience
- Discounted rate to attend One Medical’s Annual REAL primary care conference
One Medical is an equal opportunity employer, and we encourage qualified applicants of every background, ability, and life experience to contact us about appropriate employment opportunities.
One Medical participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. Please refer to the E-Verification Poster and Right to Work Poster for additional information.
Not Specified
T
Clinical Nurse, Surgery
Salary not disclosed
Job Details
Description
Position Summary
To provide proficient nursing care for an individual or group of patients with less predictable problems and to provide leadership in the implementation of high-quality nursing care.
Essential Duties and Responsibilities
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Other duties may be assigned.
Dependent upon the area of assignment, performs all, or a combination of, the following:
- Uses advanced nursing knowledge and the nursing process to:
- Assess factors of the patient’s past and present physical, psychosocial, and cultural baseline, health problems, and external support systems which may impact on his/her ability to cope with the current health situation.
- Define a nursing problem list, based on assessment of the patient that reflects the consideration of the medical diagnosis and the patient’s problems.
- Define realistic, measurable goals related to each problem.
- Develop a nursing plan that is directed toward the optimal resolution of nursing diagnoses and prevention of future problems.
- Evaluates and documents a patient’s progress toward goals.
- Collaborates with the appropriate healthcare professionals in implementing a comprehensive plan of care.
- Provide an individualized plan of nursing care that assists the patient in maximizing participation in his/her care.
- Collaborate with the physician to revise the nursing plan of care and/ or goals as necessary.
- Implement appropriate patient education programs to meet individual health care needs.
- Assist physicians with day-to-day patient care
- Taking histories and assessing the reason for the visit.
- Assist with procedures and treatments
- Provide patient teaching when necessary
- Records nursing care using appropriate documentation.
- Demonstrates administrative and clinical leadership skills by:
- Planning, implementing and evaluating nursing care.
- Identifying and correcting situations not in accord with departmental policies and procedures.
- Evaluating requirements and patient needs.
- Serving as a role model in the area of professional behavior.
- Precepting, procedure, and clinical situations under the direction of the nurse manager.
- Maintains accountability for the delivery of nursing care and for aspects of care delegated to others.
- Adheres to ethical and legal standards of the hospital and the profession.
- Uses results of nursing research to support and/or change nursing practice.
Other Related Duties
1. Work as a telephone triage nurse
1. To give advice to patients via telephone and in the office
2. To assess the needs of patients via telephone
3. To handle calls in order of priority
4. To make appointments whenever necessary
5. To assist with referrals from outside physicians
6. To redirect calls when appropriate
7. To work directly with other support staff to handle problems
2. Maintains professional expertise by earning contact hours through review of current Nursing literature and/or attending conferences.
3. Develop goals in consultation with the nursing manager for professional growth and development.
4. Participates in departmental meetings.
Minimum Qualifications
The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education
Current D.C. Licensure as a registered nurse or evidence of application for licensure in D.C and current out-of-state licensure is necessary. Bachelor’s degree in nursing- OR- Diploma or associate degree in nursing.
Experience
At least two years of relevant clinical experience is necessary. Nursing experience in cosmetic and plastic preferred.
Physical Requirements
- Walk, bend, twist, and reach above the shoulder frequently in an office setting.
- Must be able to occasionally lift or carry and frequently push or pull up to 100 lbs. as part of the role
- Regularly exposed to healthcare settings that may require personal protective equipment
- Requires manual dexterity to operate a computer keyboard, calculator, copier machine, and other equipment.
About GW MFA
MFA physicians provide comprehensive patient care, offering one practice for the whole person with 52 medical and surgical specialties. As members of the GW School of Medicine and Health Sciences faculty, MFA providers are teachers and mentors for medical students, residents, fellows, and researchers, preserving the rich tradition of academics, research, and healing. In addition to maintaining a closely integrated alliance with The George Washington University and The George Washington University Hospital (GWUH), which is separately owned and operated by Universal Health Services (UHS), the GW MFA has active referring relationships with 12 area hospitals.
The GW MFA’s leading healthcare presence in the DC metro region is complemented by a network of community-based practices in DC, Maryland, and Virginia. Given its geographic location in central NW Washington, DC, and proximity to more than 175 resident embassies, the MFA continues to evolve its international clinical outreach.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
Description
Position Summary
To provide proficient nursing care for an individual or group of patients with less predictable problems and to provide leadership in the implementation of high-quality nursing care.
Essential Duties and Responsibilities
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Other duties may be assigned.
Dependent upon the area of assignment, performs all, or a combination of, the following:
- Uses advanced nursing knowledge and the nursing process to:
- Assess factors of the patient’s past and present physical, psychosocial, and cultural baseline, health problems, and external support systems which may impact on his/her ability to cope with the current health situation.
- Define a nursing problem list, based on assessment of the patient that reflects the consideration of the medical diagnosis and the patient’s problems.
- Define realistic, measurable goals related to each problem.
- Develop a nursing plan that is directed toward the optimal resolution of nursing diagnoses and prevention of future problems.
- Evaluates and documents a patient’s progress toward goals.
- Collaborates with the appropriate healthcare professionals in implementing a comprehensive plan of care.
- Provide an individualized plan of nursing care that assists the patient in maximizing participation in his/her care.
- Collaborate with the physician to revise the nursing plan of care and/ or goals as necessary.
- Implement appropriate patient education programs to meet individual health care needs.
- Assist physicians with day-to-day patient care
- Taking histories and assessing the reason for the visit.
- Assist with procedures and treatments
- Provide patient teaching when necessary
- Records nursing care using appropriate documentation.
- Demonstrates administrative and clinical leadership skills by:
- Planning, implementing and evaluating nursing care.
- Identifying and correcting situations not in accord with departmental policies and procedures.
- Evaluating requirements and patient needs.
- Serving as a role model in the area of professional behavior.
- Precepting, procedure, and clinical situations under the direction of the nurse manager.
- Maintains accountability for the delivery of nursing care and for aspects of care delegated to others.
- Adheres to ethical and legal standards of the hospital and the profession.
- Uses results of nursing research to support and/or change nursing practice.
Other Related Duties
1. Work as a telephone triage nurse
1. To give advice to patients via telephone and in the office
2. To assess the needs of patients via telephone
3. To handle calls in order of priority
4. To make appointments whenever necessary
5. To assist with referrals from outside physicians
6. To redirect calls when appropriate
7. To work directly with other support staff to handle problems
2. Maintains professional expertise by earning contact hours through review of current Nursing literature and/or attending conferences.
3. Develop goals in consultation with the nursing manager for professional growth and development.
4. Participates in departmental meetings.
Minimum Qualifications
The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education
Current D.C. Licensure as a registered nurse or evidence of application for licensure in D.C and current out-of-state licensure is necessary. Bachelor’s degree in nursing- OR- Diploma or associate degree in nursing.
Experience
At least two years of relevant clinical experience is necessary. Nursing experience in cosmetic and plastic preferred.
Physical Requirements
- Walk, bend, twist, and reach above the shoulder frequently in an office setting.
- Must be able to occasionally lift or carry and frequently push or pull up to 100 lbs. as part of the role
- Regularly exposed to healthcare settings that may require personal protective equipment
- Requires manual dexterity to operate a computer keyboard, calculator, copier machine, and other equipment.
About GW MFA
MFA physicians provide comprehensive patient care, offering one practice for the whole person with 52 medical and surgical specialties. As members of the GW School of Medicine and Health Sciences faculty, MFA providers are teachers and mentors for medical students, residents, fellows, and researchers, preserving the rich tradition of academics, research, and healing. In addition to maintaining a closely integrated alliance with The George Washington University and The George Washington University Hospital (GWUH), which is separately owned and operated by Universal Health Services (UHS), the GW MFA has active referring relationships with 12 area hospitals.
The GW MFA’s leading healthcare presence in the DC metro region is complemented by a network of community-based practices in DC, Maryland, and Virginia. Given its geographic location in central NW Washington, DC, and proximity to more than 175 resident embassies, the MFA continues to evolve its international clinical outreach.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
Not Specified
A
Program Manager (Future Opportunity)
Salary not disclosed
About Us
AGE Solutions is a premier technology and professional services company, providing in-depth consulting, advanced technology solutions, and essential services throughout the U.S. government, defense, and intelligence sectors. Prioritizing innovation and client-focused solutions, we assist major agencies in addressing intricate issues and ensuring a more secure future.
AGE Solutions is a premier technology and professional services company, providing in-depth consulting, advanced technology solutions, and essential services throughout the U.S. government, defense, and intelligence sectors. Prioritizing innovation and client-focused solutions, we assist major agencies in addressing intricate issues and ensuring a more secure future.
The Program Manager is responsible for the execution of task orders for a government customer. The PM ensures all program and project activities meet cost, schedule, and performance objectives while maintaining compliance with DoD, DISA, and Federal policies and standards. This position requires hands-on management of personnel, resources, deliverables, and communications to ensure operational excellence and mission success. The Program Manager serves as the primary interface between the Contractor and Government leadership, responsible for planning, directing, coordinating, and controlling all activities under the task order(s).
This is an onsite position located within the National Capital Region. Individuals must reside within a commutable distance in order to work onsite full time.
Responsibilities Include:
- Responsible for overall management and ensure technical solutions and schedules are implemented in a timely fashion.
- Performs enterprise-wide horizontal integration planning and interfaces to other functional systems.
- Provide full-spectrum program and project management in accordance with DoD and DISA standards and the J6 Unified Framework (UF).
- Oversee all task order activities, ensuring deliverables meet performance objectives and are submitted on schedule.
- Establish and maintain a program management structure that facilitates effective coordination across all task areas.
- Maintain accountability for task performance, staffing levels, and compliance with all applicable regulations.
- Lead the development and execution of Program Management Plans, Task Area Management Plans, and associated progress reports.
- Ensure all projects are tracked and updated weekly in the Government's Project Management tool (ProMIS).
- Supervise contractor personnel across multiple task areas; provide direction, mentorship, and performance management.
- Ensure staffing aligns with customer requirements and that qualified personnel with appropriate clearances are assigned.
- Foster a culture of accountability, collaboration, and continuous improvement within the program team.
- Develop and submit all required deliverables, including Monthly Task Order Status Reports, Task Area Progress Reports, Quarterly Management Plan Updates, Quality Assurance/Control Procedures, Configuration Management documentation, Program Management Plan, and Task Area Management Plans.
Required Skills, Qualifications and Experience:
- Education/Experience: BA/BS in a technical or managerial discipline.
- Citizenship and Clearance:
- US Citizenship is required.
- Must have and maintain a current DoD Secret clearance.
- Experience: Minimum of 10 years of progressive program or project management experience, with at least 5 years supporting DoD or Federal IT programs.
- Certifications: PMP
- Proven success managing large-scale, multi-task technical programs involving cross-functional teams.
- Experience with DoD systems, DISA J6 operations, or similar defense communications organizations.
- Expertise in Microsoft Project or equivalent PM tools (e.g., ProMIS).
- Strong leadership, organizational, and interpersonal communication skills.
- Ability to manage competing priorities in a fast-paced, mission-critical environment.
- Skilled in risk management, resource allocation, and performance reporting.
- Exceptional written and verbal communication skills, with the ability to brief senior leadership.
Preferred Qualifications:
- IAM III certification preferred: CASP+, CISSP, CISM, or other 8140 IAM certification.
- ITIL, Agile, or Lean Six Sigma certifications preferred.
Compensation: $130,000 - $160,000
This position is part of a pipeline for a future opportunity supporting a DoD customer. Employment is contingent upon contract award and government customer approval. AGE Solutions is actively engaging talent ahead of award and encourages both current incumbents and new candidates to express interest.
At AGE Solutions, we reward performance, invest in growth, and share success. Our benefits support the whole person, professionally, financially, and personally.
- 26 Days Paid Leave: Includes vacation, sick, personal time, and holidays. You choose how to use it.
- Performance Bonuses: Performance bonuses are awarded based on individual contributions and company-wide results, aligning recognition with impact.
- 401(k) with Match: We match 3% of your contributions with immediate vesting.
- Financial Protection: Company-paid life insurance up to $300K and options for additional coverage for you and your dependents.
- Health Benefits: Multiple medical plans, dental, vision, FSA and HSA options to fit your needs.
- Parental Leave: 15 days of fully paid leave for new parents, because family matters.
- Military Differential Pay: We bridge the gap for employees on active duty, so they don't take a financial hit while serving.
- Professional Growth: Paid training and certifications, tuition reimbursement, and the tools and tech to get the job done right.
- Shared Success: In the event of a company sale, our CEO has committed to returning 80% of net proceeds to employees. This ensures our team shares in the long term value they help create.
At AGE, you'll do work that matters, supported by a company that delivers for its people.
Not Specified
A
JSP ETM (Future Opportunity) - Inside/Outside Plant Support
🏢 AGE Solutions
Salary not disclosed
About Us
AGE Solutions is a premier technology and professional services company, providing in-depth consulting, advanced technology solutions, and essential services throughout the U.S. government, defense, and intelligence sectors. Prioritizing innovation and client-focused solutions, we assist major agencies in addressing intricate issues and ensuring a more secure future.
AGE Solutions is a premier technology and professional services company, providing in-depth consulting, advanced technology solutions, and essential services throughout the U.S. government, defense, and intelligence sectors. Prioritizing innovation and client-focused solutions, we assist major agencies in addressing intricate issues and ensuring a more secure future.
AGE Solutions is preparing for a significant contract supporting the Joint Service Provider (JSP) Enterprise Transport Management (ETM) program. This group supports structured cabling, pathway layout, and fiber deployment inside and outside secure facilities. Experience in BICSI standards and large-scale fieldwork is essential.
Who We're Looking For:
- RCDD Technicians, OSP Engineers, Field Technicians
- Incumbents encouraged to apply
Clearance: TS/SCI
Certifications: RCDD, AMP, HCI
Experience: 10+ years
This position is part of a pipeline for a future opportunity supporting the JSP ETM program. Employment is contingent upon contract award and government customer approval. AGE Solutions is actively engaging talent ahead of award and encourages both current incumbents and new candidates to express interest.
At AGE Solutions, we reward performance, invest in growth, and share success. Our benefits support the whole person, professionally, financially, and personally.
- 26 Days Paid Leave: Includes vacation, sick, personal time, and holidays. You choose how to use it.
- Performance Bonuses: Performance bonuses are awarded based on individual contributions and company-wide results, aligning recognition with impact.
- 401(k) with Match: We match 3% of your contributions with immediate vesting.
- Financial Protection: Company-paid life insurance up to $300K and options for additional coverage for you and your dependents.
- Health Benefits: Multiple medical plans, dental, vision, FSA and HSA options to fit your needs.
- Parental Leave: 15 days of fully paid leave for new parents, because family matters.
- Military Differential Pay: We bridge the gap for employees on active duty, so they don't take a financial hit while serving.
- Professional Growth: Paid training and certifications, tuition reimbursement, and the tools and tech to get the job done right.
- Shared Success: In the event of a company sale, our CEO has committed to returning 80% of net proceeds to employees. This ensures our team shares in the long term value they help create.
At AGE, you'll do work that matters, supported by a company that delivers for its people.
Not Specified
Virtual Physician Assistant - DC Licensed
🏢 One Medical
Salary not disclosed
About Us
One Medical is a primary care solution challenging the industry status quo by making quality care more affordable, accessible and enjoyable. But this isn’t your average doctor’s office. We’re on a mission to transform healthcare, which means improving the experience for everyone involved - from patients and providers to employers and health networks. Our seamless in-office and 24/7 virtual care services, on-site labs, and programs for preventive care, chronic care management, common illnesses and mental health concerns have been delighting people for the past fifteen years.
In February 2023 we marked a milestone when One Medical joined Amazon. Together, we look to deliver exceptional health care to more consumers, employers, care team members, and health networks to achieve better health outcomes. As we continue to grow and seek to impact more lives, we’re building a diverse, driven and empathetic team, while working hard to cultivate an environment where everyone can thrive.
The Opportunity:
The One Medical Virtual Medical Team (VMT) is a leading provider of virtual clinical care, providing world-class, convenient, evidence-based virtual medical care to One Medical patients in concert with their primary care providers. Through advanced technology and a team-based approach, we care for patients 24 hours a day, 365 days a year. Our team is united by intellectual curiosity, inclusiveness, and a powerful mission: transforming healthcare and bringing world-class primary care to everyone.
Employment type:
- Full time 40 hours including evenings and weekends
What you’ll be working on:
- Treating patients via tele-health visits, including telephonic triage calls, video visit appointments, and email follow-ups
- Continuous learning during weekly Clinical Rounds and through other modalities
- Ongoing collaboration with both virtual and in-office teammates via daily huddles
- Utilization of your specific clinical training and opportunities to give exceptional care to patients virtually
Education, licenses, and experiences required for this role:
- Completed an accredited PA program with a national certification
- In the past 5 years, practiced as an Advanced Practitioner for at least:
- 2 years in an outpatient primary care setting seeing patients of all ages (0+), OR 2 years in an urgent care or emergency medicine setting seeing patients of all ages (0+)
- Currently licensed in DC with ability to obtain additional state licenses
- Ability to work weekday and weekend shifts (every Saturday or Sunday required)
- Current shifts range from (6am-5pm EST, 7am-6pm EST, 8am-7pm EST, 11am-10pm EST, 1pm-12am EST)
- Excellent clinical and communication skills
One Medical providers also demonstrate:
- A passion for human-centered primary care
- The ability to successfully communicate with and provide care to individuals of all backgrounds
- The ability to effectively use technology to deliver high quality care
- Clinical proficiency in evidence-based primary care
- The desire to be an integral part of a team dedicated to changing healthcare delivery
- An openness to feedback and reflection to gain productive insight into strengths and weaknesses
- The ability to confidently navigate uncertain situations with both patients and colleagues
- Readiness to adapt personal and interpersonal behavior to meet the needs of our patients
This is a full-time virtual role.
One Medical is committed to fair and equitable compensation practices.
The base hourly range for this role is $59.10 to $65.50per hour (plus evening and weekend differential) based on a full-time schedule. Final determination of starting pay may vary based on factors such as practice experience and patient care schedule. Additional pay may be determined for those candidates that exceed these specified qualifications and requirements. For more information, visit
One Medical offers a robust benefits package designed to aid your health and wellness. All regular team members working 24+ hours per week and their dependents are eligible for benefits starting on the team member's date of hire:
Taking care of you today
- Paid sabbatical for every five years of service
- Free One Medical memberships for yourself, your friends and family
- Employee Assistance Program - Free confidential services for team members who need help with stress, anxiety, financial planning, and legal issues
- Competitive Medical, Dental and Vision plans
- Pre-Tax commuter benefits
- PTO cash outs - Option to cash out up to 40 accrued hours per year
Protecting your future for you and your family
- 401K match
- Credit towards emergency childcare
- Company paid maternity and paternity leave
- Paid Life Insurance - One Medical pays 100% of the cost of Basic Life Insurance
- Disability insurance - One Medical pays 100% of the cost of Short Term and Long Term Disability Insurance
In addition to the comprehensive benefits package outlined above, practicing clinicians also receive
- Malpractice Insurance - Malpractice fees to insure your practice at One Medical is covered 100%.
- UpToDate Subscription - An evidence-based clinical research tool
- Continuing Medical Education (CME) - Receive an annual stipend for continuing medical education
- Rounds - Providers end patient care one hour early each week to participate in this shared learning experience
- Discounted rate to attend One Medical’s Annual REAL primary care conference
One Medical is an equal opportunity employer, and we encourage qualified applicants of every background, ability, and life experience to contact us about appropriate employment opportunities.
One Medical participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. Please refer to the and for additional information.
Powered by SonicJobs (an advertiser on Veritone). By applying, you consent to share your data with SonicJobs and the employer. Veritone or SonicJobs does not store or use your application data beyond facilitating the application.
See One Medical Terms & Conditions at and Privacy Policy at and SonicJobs Privacy Policy at and Terms of Use at Category:Healthcare, Keywords:Physician Assistant, Location:Washington, DC-20251
One Medical is a primary care solution challenging the industry status quo by making quality care more affordable, accessible and enjoyable. But this isn’t your average doctor’s office. We’re on a mission to transform healthcare, which means improving the experience for everyone involved - from patients and providers to employers and health networks. Our seamless in-office and 24/7 virtual care services, on-site labs, and programs for preventive care, chronic care management, common illnesses and mental health concerns have been delighting people for the past fifteen years.
In February 2023 we marked a milestone when One Medical joined Amazon. Together, we look to deliver exceptional health care to more consumers, employers, care team members, and health networks to achieve better health outcomes. As we continue to grow and seek to impact more lives, we’re building a diverse, driven and empathetic team, while working hard to cultivate an environment where everyone can thrive.
The Opportunity:
The One Medical Virtual Medical Team (VMT) is a leading provider of virtual clinical care, providing world-class, convenient, evidence-based virtual medical care to One Medical patients in concert with their primary care providers. Through advanced technology and a team-based approach, we care for patients 24 hours a day, 365 days a year. Our team is united by intellectual curiosity, inclusiveness, and a powerful mission: transforming healthcare and bringing world-class primary care to everyone.
Employment type:
- Full time 40 hours including evenings and weekends
What you’ll be working on:
- Treating patients via tele-health visits, including telephonic triage calls, video visit appointments, and email follow-ups
- Continuous learning during weekly Clinical Rounds and through other modalities
- Ongoing collaboration with both virtual and in-office teammates via daily huddles
- Utilization of your specific clinical training and opportunities to give exceptional care to patients virtually
Education, licenses, and experiences required for this role:
- Completed an accredited PA program with a national certification
- In the past 5 years, practiced as an Advanced Practitioner for at least:
- 2 years in an outpatient primary care setting seeing patients of all ages (0+), OR 2 years in an urgent care or emergency medicine setting seeing patients of all ages (0+)
- Currently licensed in DC with ability to obtain additional state licenses
- Ability to work weekday and weekend shifts (every Saturday or Sunday required)
- Current shifts range from (6am-5pm EST, 7am-6pm EST, 8am-7pm EST, 11am-10pm EST, 1pm-12am EST)
- Excellent clinical and communication skills
One Medical providers also demonstrate:
- A passion for human-centered primary care
- The ability to successfully communicate with and provide care to individuals of all backgrounds
- The ability to effectively use technology to deliver high quality care
- Clinical proficiency in evidence-based primary care
- The desire to be an integral part of a team dedicated to changing healthcare delivery
- An openness to feedback and reflection to gain productive insight into strengths and weaknesses
- The ability to confidently navigate uncertain situations with both patients and colleagues
- Readiness to adapt personal and interpersonal behavior to meet the needs of our patients
This is a full-time virtual role.
One Medical is committed to fair and equitable compensation practices.
The base hourly range for this role is $59.10 to $65.50per hour (plus evening and weekend differential) based on a full-time schedule. Final determination of starting pay may vary based on factors such as practice experience and patient care schedule. Additional pay may be determined for those candidates that exceed these specified qualifications and requirements. For more information, visit
One Medical offers a robust benefits package designed to aid your health and wellness. All regular team members working 24+ hours per week and their dependents are eligible for benefits starting on the team member's date of hire:
Taking care of you today
- Paid sabbatical for every five years of service
- Free One Medical memberships for yourself, your friends and family
- Employee Assistance Program - Free confidential services for team members who need help with stress, anxiety, financial planning, and legal issues
- Competitive Medical, Dental and Vision plans
- Pre-Tax commuter benefits
- PTO cash outs - Option to cash out up to 40 accrued hours per year
Protecting your future for you and your family
- 401K match
- Credit towards emergency childcare
- Company paid maternity and paternity leave
- Paid Life Insurance - One Medical pays 100% of the cost of Basic Life Insurance
- Disability insurance - One Medical pays 100% of the cost of Short Term and Long Term Disability Insurance
In addition to the comprehensive benefits package outlined above, practicing clinicians also receive
- Malpractice Insurance - Malpractice fees to insure your practice at One Medical is covered 100%.
- UpToDate Subscription - An evidence-based clinical research tool
- Continuing Medical Education (CME) - Receive an annual stipend for continuing medical education
- Rounds - Providers end patient care one hour early each week to participate in this shared learning experience
- Discounted rate to attend One Medical’s Annual REAL primary care conference
One Medical is an equal opportunity employer, and we encourage qualified applicants of every background, ability, and life experience to contact us about appropriate employment opportunities.
One Medical participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. Please refer to the and for additional information.
Powered by SonicJobs (an advertiser on Veritone). By applying, you consent to share your data with SonicJobs and the employer. Veritone or SonicJobs does not store or use your application data beyond facilitating the application.
See One Medical Terms & Conditions at and Privacy Policy at and SonicJobs Privacy Policy at and Terms of Use at Category:Healthcare, Keywords:Physician Assistant, Location:Washington, DC-20251
Not Specified
V
Spanish Bilingual Healthcare Call Center Representative
Salary not disclosed
Job Description
It's fun to work in a company where people truly BELIEVE in what they are doing!
We're committed to bringing passion and customer focus to the business.
Spanish Bilingual Healthcare Call Center Representative
Location: Remote (Virtual Environment)
Company: Trusted Leader in Healthcare Services
Are you fluent in both Spanish and English? Do you have a passion for delivering exceptional customer service and helping others navigate their healthcare options? If so, we want to hear from you!
As a Spanish Bilingual Healthcare Call Center Representative, you will be the cornerstone of our commitment to customer satisfaction. In this role, you will provide comprehensive support and information to members, providers, and patients, ensuring they maximize the benefits of their healthcare plans and services. By adhering to compliance guidelines and embodying our company values, you will deliver extraordinary service while building trust and rapport with current and prospective members.
What You'll Be Doing:
What You Bring:
Success Factors for Working from Home
What You Will Get:
Join Our Team:
If you are a motivated Spanish-English bilingual professional who wants to make a meaningful impact in the lives of others, we encourage you to apply! Start a rewarding career where your language skills, dedication, and customer service expertise will help shape the future of healthcare services.
If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!
It's fun to work in a company where people truly BELIEVE in what they are doing!
We're committed to bringing passion and customer focus to the business.
Spanish Bilingual Healthcare Call Center Representative
Location: Remote (Virtual Environment)
Company: Trusted Leader in Healthcare Services
Are you fluent in both Spanish and English? Do you have a passion for delivering exceptional customer service and helping others navigate their healthcare options? If so, we want to hear from you!
As a Spanish Bilingual Healthcare Call Center Representative, you will be the cornerstone of our commitment to customer satisfaction. In this role, you will provide comprehensive support and information to members, providers, and patients, ensuring they maximize the benefits of their healthcare plans and services. By adhering to compliance guidelines and embodying our company values, you will deliver extraordinary service while building trust and rapport with current and prospective members.
What You'll Be Doing:
- Customer Interactions:
- Manage inquiries in areas such as Member Services, Medicare, and Billing , assisting Spanish- and English-speaking customers.
- Represent our client professionally by addressing and documenting all incoming queries, including complex calls related to specialized product lines.
- Quality Service:
- Uphold the organization's philosophy of extraordinary customer relations.
- Proactively engage with Health Plan, medical group, and facility personnel to gather relevant information for resolving member inquiries.
- Problem Resolution:
- Analyze and evaluate customer issues to initiate and coordinate service recovery measures.
- Document all member interactions meticulously following established procedures.
- Healthcare Knowledge
- Demonstrate familiarity with health insurance terminology (copays, deductibles, claims, authorizations, etc.).
- Understand Medicare/Medicaid plans and regulations, and explain plan benefits, provider networks, and coverage policies.
- Operational Excellence
- Leverage a thorough understanding of company policies and processes to meet customer needs effectively.
- Contribute to departmental goals and objectives while maintaining proficiency through ongoing training and use of required tools.
- Performance Metrics:
- Monitor and achieve Contact Center KPIs, including call handling, first call resolution, and member retention.
- Compliance and Ethics:
- Consistently uphold company compliance standards and Code of Conduct, ensuring privacy and confidentiality of member information.
- Adhere to HIPAA regulations to protect personal health information (PHI) and maintain data security.
- Tools and Systems:
- Use multiple systems/screens while assisting callers effectively
- Navigate CRM, EMR/EHR, and ticketing platforms effectively
What You Bring:
- Experience:
- Fluency in both Spanish and English (spoken and written) is required.
- Minimum of two (2) years of customer service or healthcare member-interaction experience.
- Previous call center experience and/or prior experience in the health insurance industry (preferred).
- Education:
- High School Diploma or GED required.
- Skills:
- Outstanding written and verbal communication skills.
- Proven analytical and problem-solving abilities.
- Ability to respond concisely and clearly to customer queries.
- Strong critical thinking and problem-solving skills.
- Typing speed of at least 35 WPM with a 5% or lower error rate.
Success Factors for Working from Home
- To thrive in this remote role, you'll need:
- Private Workspace: A dedicated, quiet workspace with a door that closes, free from ambient noise.
- Ergonomics: A comfortable desk and chair setup that allows for the proper installation of necessary equipment.
- Reliable Internet Connection: Stable, high-speed internet with a minimum bandwidth of 20 Mbps downstream and 20 Mbps upstream.
- Quiet, Distraction-Free Workspace: A dedicated, quiet area where you can focus on delivering excellent customer service without interruptions.
- Tech-Savvy: Comfort with technology and ability to learn new systems quickly.
- Self-motivation & Independence: Ability to stay productive and manage your time effectively in a remote environment.
- Communication Skills: Strong verbal and written communication skills, especially in a virtual setting.
- Adaptability: Ability to adapt to changing technologies and procedures while working remotely.
What You Will Get:
- Competitive Pay: Enjoy a competitive hourly rate with opportunities for performance-based increases.
- Comprehensive Benefits: Full health insurance coverage, including medical, dental, and vision plans.
- Work Environment: A supportive, engaging, and inclusive work environment with opportunities to grow and develop your skills.
- Career Growth: Abundant advancement opportunities within the organization.
- Inclusive Workplace: We are an Equal Opportunity Employer, welcoming individuals with disabilities and veterans.
- Unique Perks:
- Cell Phone Benefits: $25/month per line for unlimited phone, text, and data (restrictions may apply).
- Referral for Life Program™: Earn residual bonuses for referring employees who join the team and remain with the company.
Join Our Team:
If you are a motivated Spanish-English bilingual professional who wants to make a meaningful impact in the lives of others, we encourage you to apply! Start a rewarding career where your language skills, dedication, and customer service expertise will help shape the future of healthcare services.
If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!
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