Engineering Structures Impact Factor Jobs in Maple Heights Ohio Remote
900 positions found — Page 13
Join Cleveland Clinic's Main Campus where research and surgery are advanced, technology is leading-edge, patient care is world-class, and caregivers are family. Cleveland Clinic is recognized as one of the top hospitals in the nation. At Cleveland Clinic, you will work alongside passionate and dedicated caregivers, receive endless support and appreciation and build a rewarding career with one of the most respected healthcare organizations in the world.
Cleveland Clinic’s Float Pool is dedicated to the care of post-operative urology and overflow surgical patients and focuses on pain control, return of bowel and bladder function, DVT prevention and ambulation. Patients in this unit range in age from young adult to geriatric, however, the most common patient population is approximately 65 years old. Some of the primary procedures performed on this unit include partial nephrectomy, radical nephrectomy, radical prostatectomy, urolithiasis, and cystectomy with continent/incontinent urinary diversion.
A caregiver in this position works day/night rotation, from 7:00am—7:30pm or 7:00pm—7:30am.
A caregiver who excels in this role will:
- Provide direct nursing care.
- Implement, monitor, evaluate, update and revise patient care plans.
- Monitor, record, document and communicate patients’ conditions.
- Administer prescribed medications and treatments.
- Note and carry out physician and nursing orders.
- Assess and coordinate patients’ discharge needs.
- Educate patients and their families.
Minimum qualifications for the ideal future caregiver include:
- Graduate from an accredited school of Professional Nursing (ADN or BSN program)
- Current state licensure as a Registered Nurse (RN)
- Basic Life Support (BLS) Certification through the American Heart Association (AHA) OR the American Red Cross
- One year of current acute care RN experience OR military RN experience
Preferred qualifications for the ideal future caregiver include:
- Bachelor’s of Science in Nursing (BSN)
Physical Requirements:
- Requires full range of body motion including handling and lifting patient, manual and finger dexterity, and eye-hand coordination.
- Requires standing and walking for extended periods of time.
- Requires corrected vision and hearing to normal range.
- Requires working under stressful conditions and irregular hours.
- Exposure to communicable diseases and/or body fluids.
- Medium Work - Exerting 20 to 50 pounds of force occasionally, and/or 10 to 25 pounds of force frequently, and/or greater than negligible up to 10 pounds of force constantly to move objects.
- Physical Demand requirements are in excess of those for Light Work.
Personal Protective Equipment:
- Follows standard precautions using personal protective equipment as required.
Pay Range
Minimum hourly: $33.50
Maximum hourly: $53.60
The pay range displayed on this job posting reflects the anticipated range for new hires. A successful candidate’s actual compensation will be determined after taking factors into consideration such as the candidate’s work history, experience, skill set and education. The pay range displayed does not include any applicable pay practices (e.g., shift differentials, overtime, etc.). The pay range does not include the value of Cleveland Clinic’s benefits package (e.g., healthcare, dental and vision benefits, retirement savings account contributions, etc.).
Either as a side hustle or a full-time gig, being a Shopper with DoorDash gives you the opportunity to earn extra cash on your terms.
Multiple ways to earn: Deliver more than just restaurant orders. Become a Shopper and deliver grocery, convenience, retail, alcohol and more—DoorDash offers diverse earning opportunities so you can maximize your time.
Control your time: Make cash during off-peak hours so you don’t have to schedule your day around the lunch or dinner time rush; don’t wait around for an order when you do the shopping.
Know how much you'll make: Clear and concise pay model lets you know the minimum amount you will make before accepting any offer.
Earn more: Get more cash per delivery on average compared to a restaurant delivery when you do the shopping.*
Quick and easy start: Sign up in minutes and get on the road fast.**
Basic Requirements
~18+ years old*** (21+ to deliver alcohol)
~ Any car, scooter, or bicycle (in select cities)
~ Driver's license number
~ Social security number (only in the US)
~ Consistent access to a smartphone
How to Become a Shopper
Click “Sign UpApply Now” and complete the sign up process
Download the DoorDash Dasher app
Activate your Red Card in the Dasher app****
*Compared to a restaurant delivery order, based on average Dasher payouts nationwide while on a delivery. Actual earnings may differ and depend on factors like number of deliveries completed, time of day, location, and expenses.
**Subject to eligibility.
***Must be 19+ in Arizona, California, Colorado, Delaware, Florida, Georgia, Idaho, Kentucky, Montana, New Jersey, New Mexico, Texas, Utah, and West Virginia
****The Red Card is a prepaid card used by Dashers to pay for items on Dasher Shop & Deliver offers. The card will automatically be funded prior to check out. Red Cards are not linked to Dasher bank accounts or related to earnings. This card is issued by Peoples Trust Company under license from Mastercard International Incorporated. Mastercard is a registered trademark, and the circles design is a trademark of Mastercard International Incorporated.
Additional information
Dashing with DoorDash is a great earnings opportunity for anyone looking for part-time, seasonal, flexible, weekend, after-school, temporary, steady delivery gig. Deliver with DoorDash and earn extra cash while being your own boss. Dash when it works for you. Sign up today.
Gentiva is seeking a Registered Nurse (RN) Hospice for a nursing job in Independence, Ohio.
Job Description & Requirements
- Specialty: Hospice
- Discipline: RN
- Duration: Ongoing
- Employment Type: Staff
/nOverview:/n
Lead with Heart. Be the Difference. Transform End-of-Life Care.
Join our company, where every day is an opportunity to deliver personalized, meaningful hospice and palliative care to patients facing life-limiting illness. We support patients and their families with dignity, comfort, and love.
What You'll Do as a Hospice RN / RN Case Manager:
- Be the primary point of contact for patients and families, guiding them through every step of their hospice journey.
- Deliver and document skilled, hands-on nursing care based on each patient’s individualized Plan of Care—in their home, assisted living, or wherever they call home.
- Perform initial and ongoing assessments to monitor patient condition and adjust care as needed.
- Collaborate with an interdisciplinary team—including physicians, LPNs, CNAs, social workers, chaplains, and others—to build and refine personalized care plans.
- Provide emotional, physical, and spiritual support not just to the patient, but to their loved ones as well—offering education, comfort, and bereavement guidance.
- Teach caregivers how to care for their loved one safely and confidently, offering both practical training and emotional reassurance.
- Communicate important updates in patient condition to the care team, ensuring timely and appropriate interventions.
- Maintain accurate, up-to-date clinical documentation and follow infection control and compliance standards.
- Support the organization's quality improvement and scheduling initiatives to ensure care is consistent, compassionate, and efficient.
- Help patients and families understand and navigate topics such as:
• Medication administration
• Hospice philosophy and services
• Symptom and pain management
• End-of-life processes and expectations
/n/nAbout You:/n
Qualifications – What You’ll Bring:
- Active RN license in the state of employment (or eligible to obtain).
- 1+ year of RN experience in hospice, home health, ICU, oncology, geriatrics, or related nursing fields.
- A genuine hospice heart: compassionate, empathetic, and patient-centered.
- Comfortable providing care in diverse settings, including private homes and facilities.
- Strong communication and critical thinking skills in emotionally sensitive situations.
- Valid driver’s license, auto insurance, and reliable transportation.
- CPR certification required.
Preferred Experience (Not Required):
- Hospital RN (Med-Surg, ICU, ER, PACU, telemetry, cardiac)
- Admissions RN, wound care, float pool, travel nursing
- Experience with terminally ill patients or serious illness support
/n/nWe Offer:/n
Benefits for All Associates (Full-Time, Part-Time & Per Diem):
- Competitive Pay
- 401(k) with Company Match
- Career Advancement Opportunities
- National & Local Recognition Programs
- Teammate Assistance Fund
Additional Full-Time Benefits:
- Medical, Dental, Vision Insurance
- Mileage Reimbursement or Fleet Vehicle Program
- Generous Paid Time Off + 7 Paid Holidays
- Wellness Programs (Telemedicine, Diabetes Management, Joint & Spine Concierge Care)
- Education Support & Tuition Assistance (ASN to BSN, BSN to MSN)
- Free Continuing Education Units (CEUs)
- Company-paid Life & Long-Term Disability Insurance
- Voluntary Benefits (Pet, Critical Illness, Accident, LTC)
Ready to Join a Team That Cares?
Apply now to become part of our Hospice Nursing team and help make every moment count for our patients and their loved ones.
/n/nLegalese:/n
- This is a safety-sensitive position
- Employee must meet minimum requirements to be eligible for benefits
- Where applicable, employee must meet state specific requirements
- We are proud to be an EEO employer
- We maintain a drug-free workplace
Compensation may vary within the salary range provided based on several factors including but not limited to a candidate’s location, experience, education, skills, licensure, certifications and department equity. Gentiva provides associates with a comprehensive benefits and total rewards package, of which base pay is just one piece.
Salary Range: $71,450 - $89,335
/n/nLocation:/nGentiva Hospice/n/nOur Company:/n
At Gentiva, it is our privilege to offer compassionate care in the comfort of wherever our patients call home. We are a national leader in hospice care, palliative care, home health care, and advanced illness management, with nearly 600 locations and thousands of dedicated clinicians across 38 states.
Our place is by the side of those who need us – from helping people recover from illness, injury, or surgery in the comfort of their homes to guiding patients and their families through the physical, emotional, and spiritual effects of a serious illness or terminal diagnosis.
Our nationwide reach is powered by a family of trusted brands that include:
- Hospice care: Gentiva Hospice, Emerald Coast Hospice Care, Heartland Hospice, Hospice Plus, New Century Hospice, Regency SouthernCare, SouthernCare Hospice Services, SouthernCare New Beacon
- Palliative care: Empatia Palliative Care, Emerald Coast Palliative Care
- Home health care: Heartland Home Health
- Advanced illness management: Illumia Health
With corporate headquarters in Atlanta, Georgia, and providers delivering care across the U.S., we are proud to offer rewarding careers in a collaborative environment where inspiring achievements are recognized – and kindness is celebrated.
Gentiva Job ID #2 Posted job title: Hospice Registered Nurse, RN - Full Time
About Gentiva
Gentiva is a family of industry-leading hospice, palliative, and home health providers that are passionate about caring for others. With more than 550 locations and thousands of compassionate clinicians across 38 states, our place is by the side of those who need us – from helping people recover from illness, injury, or surgery in the comfort of their homes to guiding patients and their families through the physical, emotional, and spiritual effects of a serious illness or terminal diagnosis. Gentiva’s corporate headquarters is in Atlanta, Georgia, with providers delivering care across the U.S.
Benefits
- Continuing Education
- Medical benefits
- 401k retirement plan
- Vision benefits
- Discount program
- Pet insurance
- Holiday Pay
- Wellness and fitness programs
- Mileage reimbursement
- Dental benefits
- Employee assistance programs
- Life insurance
Registered Respiratory Therapist (RRT)
Join Cleveland Clinic’s South Pointe Hospital where research and surgery are advanced, technology is leading-edge, patient care is world-class, and caregivers are family. This community-based teaching hospital is a prominent figure in the communities in and around Cuyahoga County known for its quality patient-centered care and active participation in community programs, events, and volunteer activities. Here, you will work alongside passionate and dedicated caregivers, receive endless support and appreciation, and build a rewarding career with one of the most respected healthcare organizations in the world.
Registered Respiratory Therapists provide evidence-based clinical care to some of the most critically ill patients in the United States. Caring for adult, pediatric and/or neonatal patient populations, Registered Respiratory Therapists evaluate, treat and care for patients with a wide range of lung diseases and respiratory disorders, such as asthma, bronchitis, cystic fibrosis, emphysema, COPD and lung cancer.
A caregiver in this position works night shift, 6:00pm – 6:30am and/or 10:00pm – 6:30am, with rotating weekend and holiday requirements.
A caregiver who excels in this role will:
- Provide assessment, treatment, care and evaluation to patients with respiratory insufficiencies.
- Direct respiratory caregivers for delivery of care.
- Implement and monitor patient care plans.
- Assess patients for the appropriate type and frequency of treatment and develop, implement and monitor patient care plans.
- Monitor, record and communicate patients’ conditions.
- Perform advanced respiratory care modalities, evaluate respiratory practice, administer medications and treatments, and perform blood gas puncture and analysis.
- Educate patients and families about the illness and provide information about community support groups and other programs.
Minimum qualifications for the ideal future caregiver include:
- Graduate of an accredited Respiratory Therapy program.
- Registered Respiratory Therapist (RRT) by the National Board for Respiratory Care.
- Ohio Respiratory Care Professional (RCP) Board Licensure.
- Basic Life Support (BLS) certification.
Preferred qualifications for the ideal future caregiver include:
- Prior experience in critical care.
- Bachelor’s degree.
- Advanced Cardiac Life Support (ACLS), Pediatric Advanced Life Support (PALS), Neonatal Resuscitation Program (NRP) and Neonatal Pediatric Specialist (NPS) certification.
Our caregivers continue to create the best outcomes for our patients across each of our facilities. Click the link and see how we’re dedicated to providing what matters most to you:
Physical Requirements:
- Good manual dexterity and hand-eye coordination.
- Normal hearing and vision or corrected to normal range.
- May require sitting, standing and walking for extended periods of time.
- Medium Work - Exerting 20 to 50 pounds of force occasionally, and/or 10 to 25 pounds of force frequently, and/or greater than negligible up to 10 pounds of force constantly to move objects.
- Physical Demand requirements are in excess of those for Light Work.
Personal Protective Equipment:
- Follows standard precautions using personal protective equipment as required.
Pay Range
Minimum hourly: $36.75
Maximum hourly: $48.55
The pay range displayed on this job posting reflects the anticipated range for new hires. A successful candidate’s actual compensation will be determined after taking factors into consideration such as the candidate’s work history, experience, skill set and education. The pay range displayed does not include any applicable pay practices (e.g., shift differentials, overtime, etc.). The pay range does not include the value of Cleveland Clinic’s benefits package (e.g., healthcare, dental and vision benefits, retirement savings account contributions, etc.).
LeaderStat is seeking a travel nurse RN PCU - Progressive Care Unit for a travel nursing job in Cleveland, Ohio.
Job Description & Requirements
- Specialty: PCU - Progressive Care Unit
- Discipline: RN
- Start Date: 05/03/2026
- Duration: 13 weeks
- 36 hours per week
- Shift: 12 hours
- Employment Type: Travel
Estimated Pay Package: Up to $ 2189.47 per week
/n
/n*The above pay package is an estimate, please contact our team to put together your personalized pay package, as a variety of factors can influence your total pay.*
/n
/nRegistered Nurse - RN Step Down | Registered Nurse - RN in Cleveland, OH
LeaderStat is currently seeking a Registered Nurse - RN with Step Down | Registered Nurse - RN experience for a(n) 13 week contract in OH.
Start Date: 3/22/2026
End Date: 6/20/2026
- Minimum of 18 months experience working as a full-time Registered Nurse
- Clinical experience within the last 2 years
- Current State Licensure
- Current Relevant Certifications (BLS, ACLS, etc)
The LeaderStat Difference
At LeaderStat, our recruiters are true experts in Travel Nursing. We go above and beyond to match each candidate with the best travel nurse opportunities available. But our commitment doesn’t stop at placement. We’re here to ensure your success every step of the way, providing continuous support throughout your entire contract—from start to finish!
Our goal is to find the perfect travel nurse assignments that align with your unique needs and career goals. While you focus on delivering exceptional care to your patients, we’ll take care of everything else, allowing you to thrive in your role.
LeaderStat Perks & Benefits
As a Traveling Nurse with LeaderStat you receive excellent benefits:
1. Weekly Pay & Direct Deposit
2. W2 Employee Status
3. 401(k) Retirement Plan
4. Medical, Dental and Vision Insurance
5. Referral Bonuses
6. Dedicated Support Team
To learn more about LeaderStat visit Employment Opportunity: LeaderStat, Ltd. prohibits discrimination with respect to the hiring or promotion of individuals, conditions of employment, disciplinary and discharge practices or any other aspect of employment on the basis of sex, race, color, age, national origin, religion, disability, marital status, sexual orientation, gender identity, pregnancy or veteran status.
LeaderStat Job ID #293711. Pay package is based on 12 hour shifts and 36 hours per week (subject to confirmation) with tax-free stipend amount to be determined. Posted job title: Step Down Unit - Registered Nurse
About LeaderStat
LeaderStat is a National staffing, recruiting, and consulting firm dedicated to the healthcare industry.
For 20 years, LeaderStat has been dedicated to partnering with exceptional healthcare providers to find them the very best assignments throughout the country. Specializing in Travel Nursing, Interim Leadership, Executive Search, and Consulting. When you work with the LeaderStat team, you work with a recruiter who is dedicated to finding you the perfect assignment. Why would you settle for less?
Benefits
- Referral bonus
- License and certification reimbursement
- Medical benefits
- Holiday Pay
- Weekly pay
- 401k retirement plan
Senior Payroll Manager
Chicago, IL (Hybrid – 2 days office / 3 days WFH)
$170,000+ Base + 15% Bonus
We are supporting a large, global organisation on the appointment of a Senior Payroll Manager to lead payroll operations across the Americas region.
This role sits within the global shared services structure and reports directly to the Global Payroll Director. The successful candidate will take responsibility for payroll delivery across North and Latin America, while leading a distributed payroll team.
The organisation employs 10,000+ people globally and operates across multiple international jurisdictions, making this an excellent opportunity for an experienced payroll leader who is comfortable managing complex, multi-country payroll operations.
Senior Payroll Manager – Key Responsibilities
- Lead payroll operations across US, Canada and LATAM
- Manage and develop a distributed payroll team including professionals based in Costa Rica and the United States
- Ensure payroll accuracy, compliance and timely delivery across multiple countries and pay cycles
- Partner closely with HR, Finance, Tax and external vendors to support payroll delivery
- Monitor payroll metrics and performance across the team and drive continuous improvement
- Support payroll projects, process improvements and operational enhancements
- Act as a senior escalation point for payroll issues and complex queries
- Maintain strong governance and compliance across all payroll activities
Senior Payroll Manager – Candidate Profile
- 10+ years' payroll experience within complex, multi-country environments
- Strong experience managing US payroll alongside Canada and LATAM operations
- Proven leadership experience managing teams of 6+ payroll professionals, ideally across multiple locations
- Comfortable operating within a global payroll structure and working with international stakeholders
- Strong communication skills and the ability to lead teams remotely
- Process-driven, organised and comfortable working with payroll metrics and reporting
- Experience working within large, global organisations preferred
This is a high-impact leadership role within a global payroll function and offers the opportunity to shape payroll operations across a large and diverse region.
JGA are dedicated to delivering the best possible candidate experience. Due to the high volume of applications, we regret that we are not always able to respond to every individual applicant. If your application is shortlisted, a member of our team will be in touch. Thank you for your understanding.
JGA Recruitment Group Ltd (\"We\") are committed to equality of opportunity for all applications regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships. We strongly encourage suitably qualified applicants from a wide range of backgrounds to apply.
We are also committed to protecting and respecting your privacy. We are a specialist Payroll and HR recruitment agency and recruitment business as defined in the Employment Agencies and Employment Businesses Regulations 2003 (our business). These statements together with our privacy notices set out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us.
Remote working/work at home options are available for this role.
Our client, a fintech leader with amazing culture, is hiring for a contract Data Scientist (Data Science Analyst). This is a hybrid position with 3 days a week onsite in Mountain View, CA.
This role will be on the company's product data science team, working directly with stakeholders across marketing, product and finance teams to define data requirements, executing data science initiatives (customer segmentation/attribution, campaign analysis, product targeting, experimentation, predictive modeling), and generating actionable insights/recommendations. Strong skills in SQL, Python, Tableau, and ETL pipelining are required.
Contract Duration: 12 Months to Start
Responsibilities:
- Conceptualize business problems or opportunities, formulate hypotheses and goals, define key metrics, and make actionable recommendations
- Drive strategic insights for data science supporting the product ecosystem customer upgrade/attach/monetization/migration initiatives
- Working with marketing stakeholders to define requirements, execute marketing campaign analytics, and marketing attribution.
- Develop predictive models, conduct experimentation beyond A/B testing, and generate actionable customer insights that inform product innovation
- Build and apply durable customer segmentation patterns to renew product targeting, positioning, and customer experience
- Translate complex data insights into actionable recommendations for technical and non-technical stakeholders, and business leaders
- Raise craft bar for the analysts on team
Required Skills:
- Minimum of 5-7 years of experience in business analytics and data science, analyzing business/segment performance and conversion funnels
- Ability to formulate data-backed strategies that will drive step-function growth for the business as well as increase customer benefit
- Experienced in experimentation or A/B testing, marketing campaign analytics, and marketing attribution
- Practical experience constructing data pipelines and ETL utilizing SQL and Python, as well as data solutions from cloud platforms
- Strong data storytelling skills, with a proven ability to rapidly construct impactful visualization, communicate insights and influence marketing and product leadership
- Ability to generate hypotheses grounded in customer behavior, industry trends, and external market factors.
- Experience in the SaaS industry is huge. Fintech or SMB space experience is a plus.
- Demonstrated experience in building reusable and scalable analytics solutions, with a focus on efficiency and avoiding duplication of work
- Outstanding communication skills with the ability to influence decision makers and build consensus with teams
- Quick learner, adaptable, with the ability to work independently and lead the team in a fast-paced environment
Remote working/work at home options are available for this role.
Driven by a unique Purpose, Culture, and Value Delivery Model, we enable meaningful connections between talented professionals and forward-thinking organizations.
Since our formation in 2002, organizations across commercial and public sectors have been trusting us to help build their teams with exceptional temporary and permanent talent.
Visit us at to learn more and view our open positions.
Please apply or call one of us to learn more For further inquiries about this opportunity, please contact one of our Talent Specialists, Amit, at 224 507 1290 Title: IT Solution Architect (Financial Systems)
- Remote Location: Remote (Candidates local to Corning, NY and Charlotte, NC are preferred.
Open to candidates in other locations; candidates must be willing to work EST time zone) Duration: 12 Months with possibility of extension based on demand.
Schedule: Full-time, M-F, 8 AM
- 5 PM.
Some potential flexibility may be required for after-hours work, as needed.
Travel
- up to 25% for travel to Corning, NY.
Estimated as one week per month based on project need.
Only W2 candidates are eligible for this position.
Third-party or C2C candidates will not be considered Position Summary The IT Solution Architect for Supply Chain and Finance is responsible for designing, developing, and guiding the implementation of enterprise technology solutions that support client's financial and supply chain processes.
This role collaborates closely with business stakeholders and cross-functional IT teams to ensure systems are scalable, secure, and aligned with organizational strategy.
The architect enables operational excellence by shaping solution roadmaps, ensuring platform integrity, and driving continuous improvement across finance and supply chain applications.
Key Responsibilities Solution Architecture and Design Develop end-to-end architectural designs for finance and supply chain systems in alignment with business objectives.
Assess existing application landscapes and recommend improvements, modernization opportunities, and integration strategies.
Ensure solutions comply with security, data governance, and enterprise architecture standards.
Business Partnership and Collaboration Engage with Finance, Supply Chain, and IT partners to understand business needs and translate them into technical requirements.
Participate in recurring strategic and operational touchpoints, including cFIN review sessions and architecture-focused team meetings.
Provide subject matter guidance on financial systems such as OneStream and other platforms influencing client's digital finance ecosystem.
Technical Leadership and Support Serve as the technical lead for solution implementations, enhancements, and integrations across finance and supply chain domains.
Address escalated issues, provide root-cause analysis, and ensure long-term stability of assigned applications.
Partner with engineering and operations teams to ensure solution resilience, performance, and sustainability.
Governance, Standards and Documentation Contribute to the development of architecture standards, design patterns, and best practices.
Maintain accurate architectural documentation, including roadmaps, diagrams, functional specifications, and integration models.
Continuous Improvement and Innovation Evaluate emerging technologies and recommend opportunities to enhance process efficiency, automation, and system capabilities.
Support modernization initiatives that strengthen client's digital transformation objectives in the finance and supply chain organizations.
Required Qualifications
- Education and Experience Bachelor's degree in Information Technology, Computer Science, Engineering, or related field (minimum required).
5 years of experience as a Solution Architect with financial systems.
Proven experience architecting solutions in enterprise finance and/or supply chain environments.
Deep knowledge of financial systems (e.g., OneStream, SAP cFIN (Central Finance), or similar platforms).
Familiarity with SAP finance and supply chain modules.
Strong understanding of systems integration, data flows, and enterprise application ecosystems.
Ability to translate complex technical concepts into clear business language.
Key Competencies Strategic Thinking Ability to design future-focused, scalable solutions.
Technical Expertise Strong architecture and platform skills across finance and supply chain.
Communication and Influence Effectively collaborates with technical and non-technical stakeholders.
Problem Solving Skilled at diagnosing complex issues and proposing durable solutions.
Execution Ability to manage multiple priorities and deliver high-quality outcomes.
Preferred Qualifications Experience working in a global, matrixed organization.
Understanding of data governance, security protocols, and architecture frameworks.
Demonstrated ability to lead collaborative solution workshops and stakeholder discussions.
Interview Process: Two rounds.
First round phone screen with direct manager.
Second round video panel interview, including technical review.
About us: DivIHN, the 'IT Asset Performance Services' organization, provides Professional Consulting, Custom Projects, and Professional Resource Augmentation services to clients in the Mid-West and beyond.
The strategic characteristics of the organization are Standardization, Specialization, and Collaboration.
DivIHN is an equal opportunity employer.
DivIHN does not and shall not discriminate against any employee or qualified applicant on the basis of race, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, or military status.
SAP cFIN, OneStream
Remote working/work at home options are available for this role.
Digital Content Specialist II (Hybrid)
Chicago, IL
The American Medical Association (AMA) is the nation's largest professional Association of physicians and a non-profit organization. We are a unifying voice and powerful ally for America's physicians, the patients they care for, and the promise of a healthier nation. To be part of the AMA is to be part of our Mission to promote the art and science of medicine and the betterment of public health.
At AMA, our mission to improve the health of the nation starts with our people. We foster an inclusive, people-first culture where every employee is empowered to perform at their best. Together, we advance meaningful change in health care and the communities we serve.
We encourage and support professional development for our employees, and we are dedicated to social responsibility. We invite you to learn more about us and we look forward to getting to know you.
We have an opportunity at our corporate offices in Chicago for a Digital Content Specialist II on our Digital Marketing team. This is a hybrid position reporting into our Chicago, IL office, requiring 3 days a week in the office.
As a Digital Content Specialist II, you will support UX copywriting and content
across AMA's digital platforms, with a primary focus on FREIDA, a platform that
helps medical students search for and evaluate residency programs. The role contributes
to the creation of specialty-specific informational content, user-facing copy,
and messaging that helps guide medical students, residents, and physicians
through critical career decisions. Working under established UX and content
standards, this role applies UX writing best practices to improve clarity,
engagement, and usability. The position works closely with product, UX, and
marketing teams to ensure content is consistent, effective, and aligned with
the overall member experience.
RESPONSIBILITIES:
Writing and Content Development
- Write comprehensive Q&A content for individual medical specialties within the FREIDA Specialty Guide
- Develop and maintain informational content across FREIDA resources, including the Residency Guide and student-facing guidance materials
- Develop copy for the Program Director Portal, including guidance, instructions, and resource content
- Create push notifications, alert banners, and promotional messaging to support engagement and highlight key deadlines and seasonal activities
- Collaborate with medical education stakeholders to ensure content accuracy and clinical appropriateness
FREIDA Content
- Create clear, concise, and user-centered copy for FREIDA and AMA digital properties that support the FREIDA experience, including AMAone and related join/renew and sign-in flows
- Write and optimize UX copy for onboarding sequences, navigation, error states, and transactional touchpoints
- Work on landing page and member-facing content that supports usability and conversion goals
- Collaborate with UX designers to integrate copy early in the design process and support effective content-design collaboration
- Conduct content audits and contribute recommendations to improve clarity and usability
User Insight and Industry Awareness
- Develop an understanding of medical student, resident, and physician behaviors to inform content strategy and UX copy decisions
- Apply user insight and evolving UX and healthcare education trends to support product, design, and marketing initiatives
- Refine content based on user feedback, observed behavior, and performance data
May include other responsibilities as assigned
REQUIREMENTS:
- Bachelor's degree in English, Communications, Journalism, Marketing, or a related field required
- Ability to translate complex or regulated information into clear, user-centered language
- Experience collaborating with product, design, and marketing teams through content contributions
- Experience supporting content standards, including voice, tone, and style guidelines
- Comfort presenting recommendations and incorporating stakeholder feedback
- Hands-on experience with enterprise CMS platforms, preferably Drupal, and collaboration tools including JIRA, Confluence, Asana and Figma
- Working knowledge of Google Analytics and Power BI to inform content improvements
The American Medical Association is located at 330 N. Wabash Avenue, Chicago, IL 60611 and is convenient to all public transportation in Chicago.
This role is an exempt position, and the salary range for this position is $74,160-$98,318. This is the lowest to highest salary we believe we would pay for this role at the time of this posting. An employee's pay within the salary range will be determined by a variety of factors including but not limited to business consideration and geographical location, as well as candidate qualifications, such as skills, education, and experience. Employees are also eligible to participate in an incentive plan. To learn more about the American Medical Association's benefits offerings, please click here.
We are an equal opportunity employer, committed to diversity in our workforce. All qualified applicants will receive consideration for employment. As an EOE/AA employer, the American Medical Association will not discriminate in its employment practices due to an applicant's race, color, religion, sex, age, national origin, sexual orientation, gender identity and veteran or disability status.
THE AMA IS COMMITTED TO IMPROVING THE HEALTH OF THE NATION
Apply NowShare Save JobRemote working/work at home options are available for this role.
Chicago, IL (Hybrid)
The American Medical Association (AMA) is the nation's largest professional Association of physicians and a non-profit organization. We are a unifying voice and powerful ally for America's physicians, the patients they care for, and the promise of a healthier nation. To be part of the AMA is to be part of our Mission to promote the art and science of medicine and the betterment of public health.
At AMA, our mission to improve the health of the nation
starts with our people. We foster an inclusive, people-first culture where
every employee is empowered to perform at their best. Together, we advance
meaningful change in health care and the communities we serve.
We encourage and support professional development for our employees, and we are dedicated to social responsibility. We invite you to learn more about us and we look forward to getting to know you.
We have an opportunity at our corporate offices in Chicago for a Sr. Manager Customer Success on our Marketing and Membership Experience team. This is a hybrid position reporting into our Chicago, IL office, requiring 2 days a week in the office.
This role manages the post-sale customer experience for group
membership institutions using MMX educational product. Responsible for
maximizing enablement, retention and ROI, while positioning Customer Success as
a differentiating attribute of AMA's educational products and brand. This role
oversees a team of Customer Success Managers, builds scalable systems to drive
engagement and institutional growth, and partners across internal teams to
deliver best-in-class customer experiences.
RESPONSIBILITIES:
Customer Success Framework and Operations
- Develop and continuously refine the Customer Success Playbook, including onboarding arc, product user training materials, communication templates, and outcome-aligned product guidance.
- Align service models to account segments and growth opportunities to optimize customer engagement.
- Assign accounts to Customer Success Managers based on account segment, product scope, and resource capacity.
- Identify and implement opportunities to streamline, digitize, and automate customer engagement with MMX education products to create efficiencies and evolve customer interactions within the learning environment.
- Develop business cases to integrate or invest in technologies that support customer scale.
- Coordinate cross-functional collaboration to enhance the post-sale customer journey.
- Identify and monitor key ROI metrics internally and on behalf of subscribers.
Customer Engagement Oversight
- Establish and operationalize a system for gathering and applying customer feedback across the engagement lifecycle.
- Determine frequency, audience, distribution channel and approach for applying results and sharing findings with relevant stakeholders.
- Partner with the Content and Communication team to cultivate customer advocates and produce targeted engagement materials.
- Collaborate with Product Ops team to address usability issues, including login friction and system administration challenges.
- Facilitate advisory groups with key customers and stakeholders to inform product evolution and deepen engagement.
- Coach Customer Success Managers to proactively manage retention, analyze account risk, and execute data-driven retention plans.
Staff Development & Management
- Provide ongoing leadership, training and development, ongoing feedback, support and counsel. Develop individual performance goals and accountabilities.
- Analyze capacity and align resources to support team and individual goals.
- Recruit and train staff, developing strong expertise in product attributes, customer insights, and communication. Ensure team mastery of all core MMX education products.
May include other responsibilities as assigned
REQUIREMENTS:
- Analytical, goal-oriented, and creative with excellent communication skills (written and verbal) and ability to excel in a matrixed environment.
- Bachelor's degree in business, communications, healthcare administration or related field required, Master's degree preferred.
- 7+ years of account management and customer relationship experience with segmented customers across multiple products required.
- 3+ years of people management experience required.
- Previous experience managing customers in a healthcare-related context preferred.
- Proven critical thinking skills with ability to identify and address root causes of recurring issues. Success in facilitating strong customer relationships and resolving issues to retain customers and increase loyalty.
- Proven ability to organize and prioritize while managing multiple projects/programs simultaneously in fast paced environment.
- Strong external presence to communicate with customers and stakeholders.
- Familiarity with learning management systems, online education programs, and accreditation standards strongly preferred, particularly in a medical setting.
- Some travel is required.
This role is an exempt position, and the salary range for this position is $102,816- $136,017. This is the lowest to highest salary we believe we would pay for this role at the time of this posting. An employee's pay within the salary range will be determined by a variety of factors including but not limited to business consideration and geographical location, as well as candidate qualifications, such as skills, education, and experience. Employees are also eligible to participate in an incentive plan. To learn more about the American Medical Association's benefits offerings, please click here.
The American Medical Association is located at 330 N. Wabash Avenue, Chicago, IL 60611 and is convenient to all public transportation in Chicago.
We are an equal opportunity employer, committed to diversity in our workforce. All qualified applicants will receive consideration for employment. As an EOE/AA employer, the American Medical Association will not discriminate in its employment practices due to an applicant's race, color, religion, sex, age, national origin, sexual orientation, gender identity and veteran or disability status.
THE AMA IS COMMITTED TO IMPROVING THE HEALTH OF THE NATION
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