Engineering Structures Impact Factor Jobs in Lake Mary, FL
130 positions found
Date Posted:
2Country:
United States of AmericaLocation:
US-AZ-TUCSON-827C ~ 1151 E Hermans Rd ~ BLDG 827C (External Site)Position Role Type:
OnsiteU.S. Citizen, U.S. Person, or Immigration Status Requirements:
Active and transferable U.S. government issued security clearance is required prior to start date. U.S. citizenship is required, as only U.S. citizens are eligible for a security clearanceSecurity Clearance Type:
DoD Clearance: SecretSecurity Clearance Status:
Active and existing security clearance required on day 1At Raytheon, the foundation of everything we do is rooted in our values and a higher calling – to help our nation and allies defend freedoms and deter aggression. We bring the strength of more than 100 years of experience and renowned engineering expertise to meet the needs of today's mission and stay ahead of tomorrow's threat. Our team solves tough, meaningful problems that create a safer, more secure world.
Raytheon is an industry leader in Stealth Technology. We are involved in all phases of development, production, and maintenance of Low Observable (LO) weapon systems. We are currently looking for Stealth / Low Observable / Radar Cross Section (RCS) / Signature Management / Survivability Engineers to work on challenging, state of the art technical projects
Do you have a passion for LO technology?
Would you enjoy working at both an outdoor RCS range and a large indoor RCS chamber to support our nation's security?
If you answered "yes" to these questions, our Signature Management & Technology team at our Tucson, AZ, facility wants to hear from you!
What You Will Do
We are seeking mid to senior career Engineers to join the Signature Management & Technology Team. At Raytheon, you will be part of a team whose responsibilities span the full lifecycle of the product- from initial conceptual design to modeling and analysis, from component to missile level RCS testing, and production support to maintainability.
Qualifications You Must Have
- Typically requires a degree in Science, Technology, Engineering or Mathematics (STEM) and a minimum of 8 years of prior relevant experience.
- Eight (8) years experience in calibrating, operating, and trouble shooting instrumentation radars for far field RCS measurements
- Experience using RCS processing software for data analysis
Qualifications We Prefer
- Experience operating and maintaining Resonant Sciences Radarman II instrumentation radar
- Experience operating near field radar systems
- Experience with range certification/registration process and management of the range handboo
What We Offer
Our values drive our actions, behaviors, and performance with a vision for a safer, more connected world. At RTX we value: Safety, Trust, Respect, Accountability, Collaboration, and Innovation.
Relocation Eligibility
Learn More & Apply Now! (Optional)
Please consider the following role type definition as you apply for this role.
Onsite: Employees who are working in Onsite roles will work primarily onsite. This includes all production and maintenance employees, as they are essential to the development of our products.
As part of our commitment to maintaining a secure hiring process, candidates may be asked to attend select steps of the interview process in-person at one of our office locations, regardless of whether the role is designated as on-site, hybrid or remote.
The salary range for this role is 107,500 USD - 204,500 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate's work experience, location, education/training, and key skills. Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement. Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company's performance. This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply. RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window.RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans' Readjustment Assistance Act.
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Overview
We are looking for a technically strong, business-minded developer to design, build, and maintain internal applications and automations that improve how our team’s work. This role supports business processes, data, and technology and plays a key role in modernizing workflows across the organization. This role is suited for a strong mid-level to senior developer who can work independently while collaborating closely with team members and stakeholders.
While Microsoft Power Apps and Power Automate are core tools today, this role goes beyond low-code development. The ideal candidate brings strong fundamentals in application design, data flow, and user experience, with the ability to build scalable, secure, and well-documented solutions that can grow with business.
Key Responsibilities
- Design, build, and maintain end-to-end internal business applications using Microsoft Power Apps and related technologies.
- Develop business logic and workflow automation using Power Automate, integrating with internal and external data sources including Dataverse, SharePoint, SQL databases, and third-party APIs.
- Partner with stakeholders and leadership across multiple departments to understand business processes, gather requirements, and translate needs into practical, scalable technical solutions.
- Design secure, role-based solutions with appropriate permissions, governance controls, and environmental strategies following Power Platform ALM best practices.
- Ensure applications are well-structured with clean data flow, clear separation of logic, and thoughtful handling of edge cases and exceptions.
- Monitor, enhance, and support existing applications and automations to improve reliability, performance, and user adoption over time.
- Produce clear and thorough documentation covering business requirements, technical design, data structures, workflows, and known constraints.
- Contribute to and follow established development standards, templates, and best practices to ensure solutions are consistent, maintainable, and easy for other developers to support or extend.
- Provide technical guidance and information sharing with the team and collaborate on problem-solving with less-experienced developers.
Technical Requirements (Must Have)
- Hands-on experience building and maintaining custom, end-to-end applications using Power Apps.
- Strong experience developing business logic and workflows using Power Automate.
- Experience integrating multiple data sources, including Dataverse, SharePoint, SQL databases, and external APIs.
- Ability to design secure, role-based solutions with an understanding of Power Platform governance, environments, and ALM practices.
- Strong understanding of user-centered design principles and how they influence application structure, usability, and adoption.
- Proven ability to design solutions with well-organized data flow and clear movement of information between systems.
- Strong written communication skills, with the ability to create detailed technical and functional documentation.
Preferred Skills
- Power BI development experience using existing datasets and data models.
- Strong working knowledge of DAX and Power Query (M language).
- Experience building reports or dashboards that support operational or financial decision-making.
Experience Requirements
- Bachelor’s degree in Computer Science, Information Systems, Engineering, or a related technical field
- 3-5 years of experience designing and delivering business applications or workflow automation solutions.
- Demonstrated experience delivering end-to-end solutions.
- Experience partnering directly with business stakeholders to translate operational needs into scalable technical solutions.
UI & Front-End Development Foundations
Even when working within low-code platforms, developers in this role are expected to understand core UI and front-end concepts, including:
- HTML, CSS, and JavaScript fundamentals
- Component-based design and reusable UI patterns
- Responsive design principles
- Basic state management concepts
- Accessibility and usability best practices
Our recruiting process is centralized and is handled by our HR Department. If we are sent unsolicited resumes from recruiters, we will not pay any recruiting fees. Unsolicited resumes are any resumes sent to us by a recruiter who has not been pre-approved by HR, has not signed our contract, and has not been requested by our HR Department to search for a specific position.
At Wharton Smith, proposals are not support functions, they are a core business discipline. Our Proposal Manager is a subject-matter expert in construction pursuits, responsible for translating complex scopes, technical approaches, and operational strategies into clear, compliant, and compelling submissions that win work.
This role is designed for an experienced construction proposal professional who understands how owners evaluate teams, how contractors differentiate themselves, and how disciplined proposal strategy directly impacts backlog and growth.
The Proposal Marketing Manager leads the development of high-stakes construction proposals and interview presentations across commercial construction and water/wastewater infrastructure. You will own proposal strategy from Go/No-Go through submission and interview, serving as the connective tissue between business development, operations, estimating, and leadership.
This role requires deep, hands-on expertise and oversight in construction proposal management. You will set the standard, mentor others, and continuously improve how Wharton Smith competes in the marketplace.
Core Responsibilities
Construction Proposal Strategy & Execution
- Lead end-to-end development of complex construction proposals, qualifications, and interview presentations.
- Analyze RFPs, RFQs, and procurement documents to identify evaluation criteria, compliance requirements, and risk areas.
- Develop pursuit strategies, win themes, key differentiators, and executive summaries grounded in project-specific construction realities.
- Translate technical narratives from operations, estimating, and engineering into owner-focused messaging that demonstrates value, risk mitigation, and execution confidence.
Subject-Matter Leadership
- Serve as the internal expert on construction proposal best practices, alternative delivery pursuits, and owner expectations.
- Guide project teams through the proposal process, providing structure, clarity, and accountability.
- Lead storyboarding sessions and content strategy workshops with pursuit teams.
- Prepare and coach teams for shortlist interviews and formal presentations, including message discipline and delivery.
Quality, Compliance & Brand Stewardship
- Direct and quality-control proposal content to ensure accuracy, compliance, clarity, and consistency.
- Ensure all submissions meet client requirements, follow corporate brand standards, and reflect a unified voice.
- Manage external consultants, designers, and photographers as needed to support proposal development.
Team Leadership & Mentorship
- Manage and mentor proposal staff, setting expectations for quality, deadlines, and professional growth.
- Assign pursuits and manage team capacity in a deadline-driven environment.
- Train team members in construction proposal strategy, persuasive writing, and presentation development.
Continuous Improvement
- Lead proposal debriefs and after-action reviews; translate feedback into actionable improvements.
- Develop and refine proposal tools, templates, and processes to improve efficiency and win rates.
- Maintain and evolve project, personnel, and pursuit content libraries.
What Sets You Apart
Required Experience
- 8–10+ years of direct experience managing construction proposals in the commercial, infrastructure and/or water/wastewater sectors.
- Demonstrated success leading complex, competitive pursuits from start to finish.
- Experience supporting design-build, CMAR, or alternative delivery pursuits strongly preferred.
- 3+ years of experience mentoring or managing proposal professionals.
Technical & Professional Expertise
- Expert-level proficiency in proposal writing, editing, storyboarding, and compliance management.
- Deep understanding of construction delivery methods, procurement processes, and owner decision-making.
- Advanced proficiency in Microsoft Office and Adobe Creative Cloud (InDesign, Illustrator, Photoshop).
- Ability to work fluently with executives, project managers, superintendents, estimators, and engineers.
Leadership & Mindset
- High emotional intelligence with the ability to lead through influence and credibility.
- Comfortable operating in high-pressure, deadline-driven environments without sacrificing quality.
- Proactive, disciplined, and detail-oriented, with a strong sense of ownership and accountability.
Education & Other Requirements
- Bachelor’s degree in Marketing, Communications, English, Construction Management, or related field (or equivalent experience).
- Authorized to work in the United States.
- Ability to travel up to 15%.
Why Wharton Smith
- Proposals are valued as a strategic growth function, not a production line.
- You’ll work directly with seasoned professionals who respect preparation and expertise.
- Opportunity to shape proposal strategy, develop talent, and influence how the firm competes.
- A culture that rewards excellence, accountability, and collaboration.
Company Benefits
- Employer-paid medical (HDHP) + preventive care
- Dental, vision, Rx & FSA option
- Employer-paid life, AD&D, STD & LTD
- Voluntary supplemental insurance options
- Parental leave & EAP support
- Tuition reimbursement
- 401(k) with 100% employer match up to 10% and bi-annual bonuses
- Generous paid time off (holidays, PTO, bereavement, volunteer)
- Community sponsorships & involvement
- Employee appreciation events & celebrations
- Company-paid trainings & certifications
Other Duties
The above statements are intended to describe general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of responsibilities and duties required of those in this position.
Recruiter Policy
Our recruiting process is centralized and managed exclusively by the HR Department. We do not pay agency fees for unsolicited resumes. An unsolicited resume is defined as any resume submitted by a recruiter who has not been pre-approved by HR, has not signed our recruiting agreement, and has not been engaged by HR to fill a specific position.
Are you a results-driven Process Engineer eager to make a significant impact with a global leader specializing in high-reliability magnetics for Space, Civil Aviation, Defense, and other critical industries? Exxelia Magnetics, with over 40 years of expertise in design and manufacturing, is seeking a passionate engineer to support the growing demands of our manufacturing operations. This is your chance to directly develop and enhance new manufacturing processes, collaborating closely with production teams to identify needs and optimize efficiency. You'll be instrumental in designing and developing new tools and processes to ensure our cutting-edge products transition seamlessly from prototype to high-volume manufacturing.
Job Responsibilities:
- Manage and implement new manufacturing processes and process improvements.
- Work closely with Manufacturing Supervisors, Operators and other Engineering resources in helping to both identify process improvement needs and their implementation.
- Identify alternative manufacturing processes to improve productivity and reduce manufacturing costs.
- Analyze and plan workflow, equipment placement and space requirements to improve manufacturing efficiency.
- Research automation techniques, test new systems for efficiency and plan factory layouts to optimize production.
- Design and develop new tools, fixtures and processes to support manufacturing of both new and existing products.
- Develop clear work instructions for new or updated processes and provide the needed Operator training to ensure a smooth transition from prototyping into high volume manufacturing.
- Provide technical support & technical direction in addressing manufacturing issues.
- Ensure that manufacturing processes are compliant with all company quality standards
Required Skills and Experience:
- BS in Manufacturing, Mechanical or Process Engineering
- 3years’ minimum experience in manufacturing organization
- Strong mechanical design skills and experience using mechanical design software, i.e. Solid Works, etc.
- Strong problem-solving and troubleshooting skills
- Ability to manage multiple & varied responsibilities (i.e. tasks, projects) in a fast-paced environment
- Experience in a high performance, high collaborative work environment
- Ability to work independently as well as in a team environment
- Excellent written and verbal communication skills
Exxelia is committed to equal opportunity for all, without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic.
Wharton-Smith, Inc. is a full-service construction management firm built on a foundation of integrity, collaboration, and performance. We partner closely with owners, designers, and trade partners to deliver complex commercial projects with precision, transparency, and accountability. Our culture values proactive leadership, thoughtful problem-solving, and doing the right thing—every time. At Wharton-Smith, we believe great projects start with great people, and we are committed to developing talent, fostering long-term relationships, and delivering exceptional results for our clients and communities.
GENERAL DESCRIPTION
The Vice President of Preconstruction Services-Commercial is a senior leadership role responsible for overseeing all preconstruction activities for the commercial construction portfolio. This role provides strategic direction, ensures accurate and competitive estimating, drives early project planning, and partners closely with business development, operations, and clients to position projects for successful execution. The VP sets standards, leads teams, and ensures preconstruction efforts align with company growth, profitability, and client satisfaction goals.
ESSENTIAL FUNCTIONS
- Strategic Leadership
- Lead and continuously improve the commercial preconstruction function, including estimating, conceptual budgeting, value engineering, scheduling, and risk analysis.
- Establish preconstruction best practices, procedures, and performance metrics across all commercial projects.
- Support company growth initiatives by aligning preconstruction strategy with market trends and business development goals.
- Estimating & Cost Management
- Oversee preparation and review of conceptual, schematic, design-development, and GMP estimates.
- Ensure accuracy, competitiveness, and risk mitigation in all pricing strategies.
- Lead value engineering efforts to optimize cost, schedule, and constructability while maintaining design intent.
- Client & Business Development Support
- Partner with Business Development and Executive Leadership on pursuits, proposals, and presentations.
- Serve as a senior preconstruction representative in client meetings, interviews, and negotiations.
- Build strong relationships with owners, architects, engineers, and trade partners.
- Team Leadership & Development
- Manage personnel in multiple offices.
- Lead, mentor, and develop preconstruction managers, estimators, and support staff.
- Set performance expectations, conduct reviews, and support career development pathways.
- Foster a culture of accountability, collaboration, and continuous improvement.
- Financial & Risk Oversight
- Evaluate project feasibility, margins, and risk profiles prior to contract execution.
- Participate in executive reviews, go/no-go decisions, and fee strategy discussions.
- Ensure compliance with company policies, contractual requirements, and ethical standards.
WHO YOU ARE
- Translating vision into execution, using data, experience, and market insight to drive smart decisions.
- Communicating with confidence and clarity, whether presenting to executives or collaborating with project teams.
- Taking ownership—you don’t just support the business; you help lead it.
WHAT’S IN IT FOR YOU
- Own the front end of the business by influencing project selection, pricing strategy, risk management, and delivery approach.
- Lead and develop a high-performing preconstruction team, setting standards for estimating, budgeting, constructability, and client engagement.
- Partner directly with executive leadership to align pursuit strategy with long-term business goals.
- Drive innovation and continuous improvement across preconstruction processes, tools, and market intelligence.
- Build trusted client relationships early positioning the company as a strategic partner, not just a builder.
- Leave a lasting legacy by scaling systems, mentoring future leaders, and shaping how commercial projects are delivered.
KEY REQUIREMENTS
Formal Education: Bachelor’s degree in Construction Management, Engineering, Architecture, or related field.
Work Experience:
20+ years of experience in commercial construction, with significant preconstruction leadership experience.
Proven success managing complex commercial projects and large estimating teams.
Job-Related Knowledge:
Strong understanding of delivery methods (CMAR, Design-Build, Lump Sum, etc).
Exceptional leadership, communication, and client-facing skills.
Position Type/ Expected: Full-time, exempt position.
Hours of Work: Work hours generally align with standard business hours but may require extended hours depending on project.
PREFERRED QUALIFICATIONS
- Advanced degree or professional certifications (LEED, DBIA, CCM, etc.)
- Experience supporting large-scale or diversified commercial portfolios
- Strong market knowledge and trade partner relationships
CORE COMPENTENCIES
- Strategic thinking and decision-making
- Financial acumen and risk management
- Relationship building and negotiation
- Team leadership and talent development
- Attention to detail with a big-picture mindset
COMPANY BENEFITS
- Employer-paid medical (HDHP) + preventive care
- Dental, vision, Rx & FSA options
- Employer-paid life, AD&D, STD & LTD
- Voluntary supplemental insurance options
- Parental leave & EAP support
- Tuition reimbursement
- 401(k) with 100% employer match up to 10% and bi-annual bonuses
- Generous paid time off (holidays, PTO, bereavement, volunteer)
- Community sponsorships & involvement
- Employee appreciation events & celebrations
- Company-paid trainings & certifications
OTHER DUTIES
The above statements are intended to describe general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of responsibilities and duties required of those in this position.
RECRUITER POLICY
Our recruiting process is centralized and managed exclusively by the HR Department. We do not pay agency fees for unsolicited resumes. An unsolicited resume is defined as any resume submitted by a recruiter who has not been pre-approved by HR, has not signed our recruiting agreement, and has not been engaged by HR to fill a specific position.
We're different than most primary care providers. We're rapidly expanding and we need great people to join our team.
The Supervisor, Referrals is a customer-service and leadership-focused position working directly with patients and their families, insurance representatives, doctors and other medical personnel in a dynamic and professional environment to provide the highest level of quality healthcare to all patients. The Supervisor, Referrals will oversee a team of centralized care (referral) coordinators.
Essential Job Duties/Responsibilities:
- Provides extraordinary customer service to all internal and external customers (including patients and other ChenMed team members) always. Establishes and maintains relationships with identified service providers.
- Conducts all activities as outlined in the job description for Care Coordinator. Provides coverage for Care Coordinators when they are on paid time off or call out.
- Supervises centralized care coordinators in their day to day activities. Ensures the completeness and accuracy of all tasks. Assists coordinators with complicated referrals.
- Provides referral consulting support to assigned centers. Acts as referrals liaison for Center Managers. Answers questions and assists the center referral staff (care coordinators) at the request of the Center Manager and provides feedback to Center Managers when needed.
- Ensures Preferred Provider List is used accurately and effectively. Collaborates with referral management to ensure specialist network is adequate for the geography and escalates accordingly when network adequacy impacts access to care.
- Generates and analyzes all Business Intelligence reports; releases to the care coordinators.
- Training of new care coordinators and assisting with training of new processes with direction from Referral Manager.
- Covers for Referral Manager while on PTO.
- Provides feedback to Referrals Manager to conduct performance evaluations for referrals team members.
- Submits Workday timecards and approves PTO for care coordinators.
- Performs other duties as assigned and modified at manager's discretion.
Knowledge, Skills and Abilities:
- Understanding of the communities served by ChenMed, including the complexities of Medicare programs to patients in the healthcare marketplace
- Ability to determine proper resolution of problems based on defined alternatives
- Able to use Microsoft Office Suite products including Excel, Word, PowerPoint and Outlook
- Ability and willingness to travel locally and regionally up to 50% of the time
- Spoken and written fluency in English
Education and Experience Criteria:
- High School diploma or GED required
- One (1) to three (3) years of healthcare experience such as care coordinator, referral coordinator in a clinical setting, preferably within the Medicare HMO population
Pay Range: $49,871 - $71,243 Salary
The posted pay range represents the base hourly rate or base annual full-time salary for this position. Final compensation will depend on a variety of factors including but not limited to experience, education, geographic location, and other relevant factors. This position may also be eligible for bonuses or commissions.
Job Title: Plant Manager
Location: Sanford, FL
Salary: $120,000 – $150,000 + $20,000 Bonus, relocation assistance available
Company: Industrial Printing Company
Our client, a leading industrial printing manufacturing company are seeking an experienced Plant Manager to lead manufacturing operations at their facility based near Sanford, Florida.
This is a unique leadership opportunity where the successful candidate will work alongside a highly experienced Manufacturing Director during a 30–60 day transition period before taking full ownership of the plant.
About the Facility
- 150,000+ sq ft manufacturing site
- High-volume production environment
- Over 1 billion prints produced annually
- Flexographic and digital printing technologies
- 200+ employees with 13 direct reports across production, scheduling, warehouse, and pre-press teams
Key Responsibilities
- Lead and develop a large multi-department manufacturing team
- Drive Lean manufacturing and continuous improvement initiatives
- Improve accountability, operational discipline, and production performance
- Oversee scheduling, production, warehousing, and shipping operations
- Collaborate with engineering, technical, and leadership teams to support growth
Background and Experience
- 10+ years of leadership experience in manufacturing operations
- Background as a Plant Manager, Operations Manager, or Production Manager
- Strong data-driven decision making and process improvement mindset
- Lean manufacturing experience with proven results
- Excellent leadership, communication, and team development skills
- Engineering degree preferred
How To Apply
- Contact: Sam Wild
- 945-256-5118 or
- Job reference number: 2661
If you would like to find out more, simply click apply.
This position is commutable from: Sanford, Orlando, Lake Mary, Altamonte Springs, Deltona, Winter Springs, Longwood, Apopka, Oviedo, and Casselberry.
Relevant Job Titles: Plant Manager, Operations Manager, Manufacturing Manager, Production Manager, Director of Manufacturing, Operations Director, Manufacturing Operations Manager, Senior Operations Manager.
Job Description:
We believe in bold ideas, diverse perspectives, and the drive to transform knowledge into impact. Here, your curiosity fuels progress, your voice shapes innovation, and your ambition helps redefine what's possible within science and learning. We are a culture that obsesses over impact, challenges, and drives what's next to power infinite possibilities for our customers, colleagues and society at large.
About the Role:
The Customer Success Manager (CSM) is a key role within the Sales organization responsible for providing direct impact on revenue retention by owning the post-sales customer experience, driving adoption and value realization for our subscription and open access research customers. Ultimately, the CSM represents the customers' interests in realizing value from Wiley's digital research solutions. The CSM will focus on key accounts for which they will be responsible for leveraging data around customer health to effectively collaborate with cross-functional teams to drive customer outcomes, client satisfaction and overall revenue growth. The CSM will also partner closely with Sales to help them achieve their revenue targets and identify future growth opportunities. Strong relationship-building skills and a passion for helping customers succeed, combined with an affinity for metrics and analytics, are key to success in this role. This is a great opportunity for someone who understands open access research policies, and has ideally leveraged CSM tools, like Sales Force and Gainsight.
How you will make an impact:
- Establish strong relationships with assigned customers, serving as their dedicated point of contact for all post adoption requests and challenges.
- Partner with cross functional teams to ensure the customer receives maximum value from their investment.
- Consult with clients to define goals and the key metrics/KPIs used to evaluate their progress towards achieving those goals.
- Collaboratively work with sales partners to achieve revenue targets via strong customer satisfaction scores and retention rates.
- Monitor customer health metrics to conduct qualitative and quantitative analysis aligned to their goals to ensure they are on track to achieve value while solving for those that are off track.
- Identify CSQL's during customer check-ins to support revenue growth and upsell opportunities.
- Leverage technology and data to increase efficiencies and make processes scalable.
We are seeking candidates who have:
- 3+ years' experience as a Customer Success or Sales Account Manager. Preferably in research, publishing and/or higher education.
- Excellent written, verbal and presentation skills with attention to detail.
- Preferred Bilingual (Spanish)
- Located in Eastern Time zone
- Strong organizational skills with project management experience, particularly in managing customer lifecycles.
- Capability to build trust, rapport, and strong client relationships. Passionate about being a customer advocate.
- Strong analytical skills with problem-solving and can-do attitude.
- Team player with the capacity to multi-task with minimal supervision to meet deadlines.
- CRM experience ( ) + CSM platform experience (Gainsight)
- Ability to travel - up to 25%
We power infinite possibilities.
For more than 200 years, we've transformed knowledge into discoveries that shape the world. Today, our global team of innovators, creators, and experts is driving what's next in science, education, and publishing-creating impact that reaches everywhere.
We're not just observers of progress. We're the ones accelerating scientific breakthroughs, advancing learning, and sparking innovation that redefines entire fields and improves lives.
Here, your talent matters. Your ideas have room to grow. And your work creates breakthroughs that can change everything.
Wiley is an equal opportunity/affirmative action employer. We evaluate all qualified applicants and treat all qualified applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, protected veteran status, genetic information, or based on any individual's status in any group or class protected by applicable federal, state or local laws. Wiley is also committed to providing reasonable accommodation to applicants and employees with disabilities. Applicants who require accommodation to participate in the job application process may contact for assistance.
We are proud that our workplace promotes continual learning and internal mobility. Our values support courageous teammates, needle movers, and learning champions all while striving to support the health and well-being of all employees. We offer meeting-free Friday afternoons allowing more time for heads down work and professional development, and through a robust body of employee programing we facilitate a wide range of opportunities to foster community, learn, and grow.
We are committed to fair, transparent pay, and we strive to provide competitive compensation in addition to a comprehensive benefits package. The range below represents Wiley's good faith and reasonable estimate of the base pay for this role at the time of posting roles either in the United Kingdom, Canada or USA. It is anticipated that most qualified candidates will fall within the range, however the ultimate salary offered for this role may be higher or lower and will be set based on a variety of non-discriminatory factors, including but not limited to, geographic location, skills, and competencies.
When applying, please attach your resume/CV to be considered.
Salary Range:
66,900 USD to 95,967 USD#LI-KW1Job Posting Title:
Customer Success ManagerLocation:
Cary, NC, USA
Your opportunity
At Schwab, you’re empowered to make an impact on your career. Here, innovative thought meets creative problem solving, helping us “challenge the status quo” and transform the finance industry together.
We believe in the importance of in-office collaboration and fully intend for the selected candidate for this role to work on site in the specified location(s).
Global Investing Services (GIS) is a specialized group that serves the trading, customer service and operational needs of both domestic and international clients interested in trading stocks that trade on exchanges outside the U.S. as well as foreign currencies. GIS has daily interactions from virtually every customer contact area of Schwab (Branches, Retail, Advisor Services, Schwab Wealth Advisory, etc.) and works to promote outstanding client experience as it relates to all facets of their international equity investments. GIS also has direct-line telephone contact with external market makers as well as the various major market centers in foreign securities. In addition to assisting US clients, GIS regularly serves clients living outside the U.S. that have international accounts with us to provide investment, trading and operational inquiries.
What you are good at:
This role is responsible for helping clients develop their trading expertise and grow their portfolios by imparting the knowledge and supporting the tools trader clients use to make them a more sophisticated, successful, and self-directed investor. This position is the subject matter expert in trading equities, derivatives (options, futures), and foreign exchange for not only our clients, but the goal is also to help clients develop their trading expertise and grow their portfolios by imparting the knowledge and supporting the tools these actively engaged clients use to make them a more sophisticated, successful self-directed investor. Representatives in this position will possess an advanced level of knowledge of trading equities, derivatives (options/futures), and foreign exchange. We g row business through asset gathering and product cross-sell while retaining assets through client confidence and loyalty. Together, we leverage industry knowledge and platform expertise to send well-positioned business leads to our partners in Retail Sales, Education and Trader Business Development. Additionaly, you'll influence and close business for Retails Sales associates by presenting self-directed active trader clients and prospects with industry standard for market understanding while attracting additional assets and business from our fully engaged clients, by meeting their service, education and trading resource needs.
What you have
To ensure that we fulfill our promise of "challenging the status quo," this role has specific qualifications that successful candidates should have.
REQUIRED QUALIFICATIONS:
- Active Series 7, 63 licenses required .
- Excellent communicative skills, both oral and written, and can succinctly explain complex topics with proper positioning, context, and accuracy.
- 3+ years of experience servicing clients and an equivalent level of knowledge of securities industry.
- Ability to educate clients and colleagues on complex concepts and to varying levels of expertise while displaying confidence, skill, and professionalism to resolve time-sensitive and possibly costly issues in a manner that strengthens the client relationship and mitigates risk for the firm.
- Must have necessary sense of urgency and the ability to multi-task utilizing strong business judgment and prioritization skills.
PREFERRED QUALIFICATIONS:
- Prior professional trader level of expertise in equities, futures, market structure and a detailed knowledge of the securities industry and capital markets is preferred. Bachelor’s Degree or equivalent experience
- Minimum two years of equity trading experience, derivatives trading, or other equivalent experience is preferred.
- Bachelor’s Degree or equivalent experience preferred.
- Strong knowledge of industry, product availability, policies and procedures involving international client relationships.
- 9/10 License also preferred.
In addition to the salary range, this role is eligible for bonus or incentive opportunities.
What’s in it for you
At Schwab, you’re empowered to shape your future. We champion your growth through meaningful work, continuous learning, and a culture of trust and collaboration—so you can build the skills to make a lasting impact. Our Hybrid Work and Flexibility approach balances our ongoing commitment to workplace flexibility, serving our clients, and our strong belief in the value of being together in person on a regular basis.
We offer a competitive benefits package that takes care of the whole you – both today and in the future:
- 401(k) with company match and Employee stock purchase plan
- Paid time for vacation, volunteering, and 28-day sabbatical after every 5 years of service for eligible positions
- Paid parental leave and family building benefits
- Tuition reimbursement
- Health, dental, and vision insurance
The role requires reading and interpreting engineering drawings, schematics, and detailed work instructions to create initial layouts, operate hand and power tools, jigs, saws, and torque equipment, and conduct continuity checks on work?in?process and finished parts.
Candidates must have 3+ years of hands-on experience (aerospace, defense, industrial, or automotive).
Duties include repetitive and non repetitive production tasks, online quality inspections per specifications, and the ability to disassemble, modify, rework, and/or reassemble assemblies in development.
Benefits provided: 401K, medical, dental, and vision, sick time as applicable to state law Butler America Aerospace, LLC.
is an equal opportunity employer.
Butler evaluates applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
The Butler America Aerospace, LLC.
EEO Policy Statement and "Know Your Rights" Poster is available here: Applicant and Employee Notices .
Butler America Aerospace, LLC.
is committed to working with and providing reasonable accommodations to individuals with disabilities.
If you need a reasonable accommodation because of a disability for any part of the employment process, please contact the Human Resources Department at