Engineering Structures Impact Factor Jobs in La Mesa, CA

Who We Are

We are Skybound.

We love creators. We love fans. We love thrilling games, indelible images and moving stories. Our roots are in comics, but our brands extend to video games, television, movies, merchandise, and live experiences. We take special pride in original tales, fresh characters, and diverse voices.

From well-known franchises to freshly-minted originals, we offer the chance to join brilliant creators shaping a new generation of entertainment in a concentrated, agile environment where every perspective matters, and any idea can create a breakthrough.

Opportunity

Skybound is looking for an experienced and passionate Senior Systems Designer to help build a thrilling new game franchise. The Senior Systems Designers create rewarding loops that help players set goals, progress, and stay engaged over multiple play sessions. They craft and tune player advancement and rewards across the entire game.

You will collaborate closely with the Game Director, department leads, and cross-disciplinary teams to define and drive the strategic vision for player progression and meta systems. You'll mentor other designers, establish best practices, and ensure the systems design team delivers high-quality, scalable solutions that support both gameplay and business goals.

If you're passionate about building compelling systems, love mentoring others, and thrive in a creative, combat-focused environment, we'd love to hear from you.

Reports: This position will report to Game Director.

Responsibilities: Responsibilities include, but are not limited to:

• Lead the vision and execution of player progression, meta systems, and engagement loops across single and multiplayer experiences.
• Define and drive KPIs for progression systems that align with player satisfaction and business goals.
• Mentor and guide systems designers, fostering a culture of excellence, collaboration, and innovation.
• Own major feature areas from concept through implementation, ensuring quality and consistency across the game.
• Collaborate cross-functionally with engineering, art, UX, and production to ensure systems are well-integrated and technically feasible.
• Establish and evangelize best practices for systems design, documentation, and tool usage.
• Anticipate and resolve design challenges, proactively improving workflows and pipelines.
• Playtest and iterate on systems regularly, using data and player feedback to refine and optimize.

Requirements

• 10+ years of experience in the games industry, with a focus on systems design and progression.
• Proven leadership experience, including mentoring designers and leading cross-functional initiatives.
• Shipped at least one AAA title with significant ownership of progression or meta systems.
• Deep understanding of player psychology, engagement strategies, and content pacing.
• Strong analytical skills, with the ability to translate complex systems into clear, actionable designs.
• Experience collaborating with engineering on tool development and pipeline optimization.
• Excellent communication and documentation skills, with fluency in PowerPoint, Word, Excel, Visio, etc.
• Strategic mindset, balancing creative vision with technical and business constraints.

Preferred Qualifications

• Experience with Unreal Engine, including scripting and integration into production pipelines.
• Strong technical scripting skills and a willingness to learn new tools and technologies.
• Passion for combat-oriented games, player progression, and Skybound's unique properties.

Job Type: Regular, Full-Time

Salary Range: $125,000 - $165,000

• Actual base salary is dependent on several factors including but not limited to: market dynamics, location and region, experience, specialized skills/training (education), level of responsibility, budgetary considerations, tenure at the company (for current employees), etc.
• The salary range listed is just one component of the total compensation package for employees
• Compensation decisions are dependent on circumstances of each role

Skybound offers a wide array of benefits including medical, dental, vision, life insurance, flexible spending and dependent care accounts, as well as free counseling through our Employee Assistance Program (EAP). We also offer a 401K plan with 4% match, 12 weeks of paid parental leave, generous time off, wellness benefits, and tuition reimbursement.

Company Overview

Skybound is a multiplatform content company working closely with creators and their intellectual properties, extending stories and universes to new platforms, including comics, television, film, tabletop and video games, books, digital content, events, and beyond. We are home to critically-acclaimed global franchises, including The Walking Dead and Invincible.

Skybound Games produces, publishes and distributes video and tabletop games across all genres, including the multi-million-unit selling The Walking Dead video game series. In addition to our wholly-owned franchises, we work with independent developers to foster and create original games with compelling characters and worlds, strong creator and artistic focus, and innovative approaches to engaging genres.

Invincible is one of Skybound's tentpole franchises (celebrating 20 years!) and spans the world of comic books, merchandise, video games, and the critically acclaimed adult animated television series on Prime Video. Now in its second season, the television show has consistently ranked as one of Prime Videos top-streamed series with a 99% score on Rotten Tomatoes. Based on the groundbreaking comic book by Robert Kirkman, Cory Walker, and Ryan Ottley, Invincible revolves around 18-year-old Mark Grayson, who's just like every other guy his age—except his father is (or was) the most powerful superhero on the planet. Still reeling from Nolan's betrayal in Season One, Mark struggles to rebuild his life as he faces a host of new threats, all while battling his greatest fear - that he might become his father without even knowing it.

The show stars Steven Yeun, with Sandra Oh, Zazie Beetz, Grey Griffin, Chris Diamantopoulos, Walton Goggins, Gillian Jacobs, Jason Mantzoukas, Ross Marquand, Khary Payton, Zachary Quinto, Andrew Rannells, Kevin Michael Richardson, Seth Rogen, and J.K. Simmons. Executive producers include Skybound's own Kirkman, David Alpert, and Margaret M. Dean.

Equal Opportunity Employer

At Skybound we value diversity and are looking for extraordinary employees of all backgrounds! Skybound is an Equal Opportunity Employer and provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, citizenship, age, genetic information, disability, hair texture or veteran status. In addition to federal law requirements, Skybound complies with all applicable state and local laws governing nondiscrimination.

Skybound will consider applicants with criminal histories in a manner consistent with the CA Fair Chance Act and Los Angeles Fair Chance Initiative for Hiring Ordinance.

For more information on our Privacy Policy, visit: working/work at home options are available for this role.

Company Overview

Blue Tees Golf is a dynamic, fast-growing consumer electronic golf technology company that is revolutionizing the golfing experience. We specialize in the design, development, and distribution of innovative products that enhance the performance and enjoyment of golfers worldwide. We aspire to be more than another golf technology brand. We champion the progression of the game and motivate golfers to Play Different. That's why at Blue Tees Golf our mission is to make high-quality equipment accessible to all golfers.

Job Summary

The Junior Product Manager will support the development and execution of Blue Tees Golf's hardware products and their companion software experiences. This role works closely with Product, Engineering, Industrial Design, Manufacturing, and Commercial teams to help bring new products from concept through launch.

As part of the San Diego-based Product team, this individual will assist in defining product requirements, conducting competitive and customer research, and ensuring successful cross-functional execution across the product lifecycle. Over time, they will take ownership of defined features or product areas and contribute meaningfully to roadmap decisions.

This position is ideal for someone early in their product career who is analytical, detail-oriented, passionate about golf, and eager to grow within a fast-paced consumer technology environment.

Key Responsibilities

Product Development & Execution

• Assist in defining product requirements and writing clear PRDs / feature specifications for new golf hardware and companion apps / firmware updates
• Conduct market research, competitor analysis, and golfer/user interviews to uncover unmet needs and validate product ideas
• Support creation and maintenance of product roadmaps, backlogs, and prioritization frameworks
• Work closely with engineering (hardware + firmware), industrial design, manufacturing, UX/UI, and marketing/sales teams to ensure smooth execution from concept → prototype → production → launch
• Gather and analyze user feedback, on-course testing data, return rates, reviews, and sales performance to inform iteration decisions
• Help prepare go-to-market materials, launch plans, pricing recommendations, and positioning for golf retail channels (pro shops, online, big-box sporting goods)
• Track key product metrics (adoption, NPS, repeat purchase, warranty rates, gross margin) and prepare regular progress reports/dashboards
• Participate in field testing (on golf courses, driving ranges) to experience products in real-world conditions

Research & Customer Insight

• Conduct market research and competitive analysis
• Interview golfers and collect structured customer insights
• Analyze on-course testing data, reviews, return rates, and sales performance
• Translate insights into actionable product recommendations

Metrics & Launch Support

• Track and report on key product metrics (adoption, NPS, repeat purchase, warranty rates, gross margin)
• Support go-to-market planning, pricing recommendations, and retail positioning
• Contribute to product launch readiness and post-launch analysis

Qualifications and Requirements

Required

• Bachelor's degree in Business, Engineering, Sports Management, Industrial Design, or related field
• Genuine passion for golf and understanding of golfer pain points / on-course needs
• Strong analytical and problem-solving skills; comfortable working with data (Excel, Google Sheets)
• Excellent written and verbal communication — able to translate technical concepts for non-technical stakeholders and golfer needs for engineers
• Basic familiarity with product development processes (Agile/Scrum, hardware development cycles, stage-gate processes)
• Ability to thrive in a collaborative, cross-functional environment
• Familiarity with common product management and collaboration tools (e.g., Jira, Confluence, Figma, analytics tools) is a plus.
• Exposure to hardware manufacturing and compliance considerations is a plus

Preferred

• Experience or internship in consumer electronics, sporting goods, fitness tech, outdoor gear, or hardware-adjacent industries
• Exposure to hardware development processes (BOMs, prototyping, manufacturing partners)
• Familiarity with hardware compliance considerations (FCC/CE basics)
• Experience with product management tools (Jira, Confluence, Figma, Notion, analytics platforms)
• Golf industry experience (retail, coaching, club fitting, competitive play)

Benefits

• Competitive salary and bonuses
• Medical, dental, vision & supplemental coverage
• 401(k) with 3% match
• Unlimited paid time off, including holidays and sick leave

The Maintenance Supervisor is responsible for coordinating and supervising maintenance activities to ensure equipment and plant assets are functional and optimized, while limiting operational delays and associated costs. Ensures safe work practices during general maintenance of equipment, including but not limited to installation and repairs. Ensures preventative maintenance of plant assets including mechanical, electrical, pneumatic, hydraulic, automation, HVAC, plumbing systems, structures, buildings, production machinery, boilers and ammonia refrigeration are routinely taking place and evaluated.

Position Essential Duties and Responsibilities

• Working through direct reports, ensures that plant equipment is maintained in optimum operating condition to avoid, or minimize, production down-time and costs
• Responds urgently to equipment related production issues and downtime by assigning repair work as soon as issues are identified
• Develops, maintains and administers all aspects of the critical spare parts and inventory
• Ensures timely completion of work orders; repairs, and preventative maintenance and documentation of all maintenance activities
• Approves all parts orders within approved purchasing limits and budgets
• Continually assess maintenance effectiveness and works with production team to identify opportunities for improvement, production optimization and maintenance planning
• Work with other departments and individuals to effectively coordinate equipment and building maintenance activities
• Responsible for providing after-hours maintenance resources by calling in appropriate maintenance staff; responds personally in critical or complicated situations
• Ensures that all maintenance storage and work areas in a neat, safe and secure condition
• Actively participate in continuous improvement initiatives, while achieving budgeted goals for efficiency on an on-going basis
• Provides necessary guidance, technical support, and training to ensure that all employees work safely and comply with food safety programs
• Ensures compliance with all quality and food safety programs through regular adherence to Good Manufacturing Practices (GMP's) according to company and customer expectations
• Responsible for all supervisory activities including, but not limited to; new hire orientation and training, scheduling, performance evaluations, discipline, coaching, safety training and employee development, along with recommendations for hiring and terminations.
• Assures that associates have all the proper tools, equipment and parts in proper working condition to perform their necessary job duties
• Facilitates and promotes a team concept by working with associates as a team member through coaching, leading, listening, coordinating and supporting
• Conducts counseling sessions and issue disciplinary action as necessary
• Provides assistance to and follow-up with outside contractors performing work on-site
• Performs other duties as assigned

Position Qualifications

• Bachelor's degree in Mechanical Engineering, Electrical Engineering or related field or equivalent knowledge and skills acquired through on the job training or experience
• 5+ years supervisor experience in a manufacturing environment, preferably food manufacturing or consumer goods industry
• Ability to communicate effectively in writing and verbally with employees at all levels of the organization
• Must possess a strong leadership skill
• Strong organizational and planning skills
• Solid decision-making skills and a strong sense of urgency
• Solid technical troubleshooting skills
• Ability to handle multiple assignments in a fast-paced environment

The Physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• While performing the duties of this job, the employee is regularly required to work, climb stairs and ladders, and reach with hands and arms.
• Position occasionally requires climbing to high elevations.
• Employee is required to stand; use hands and fingers to handle or feel objects, tools, or controls; climb or balance; stoop, kneel, crouch, or crawl; and talk or hear.
• Must frequently lift and/or move up to 20 pounds, occasionally lift and/or move up to 75 pounds and at times up to 100 pounds.
• Specific vision abilities required by this job include close vision, distance vision, color vision, depth perception, and the ability to adjust focus.

AAP/EEO STATEMENT

Ajinomoto Foods North America, Inc. (AFNA) is an Equal Opportunity Employer. AFNA does not discriminate on the basis of race, religion, color, sex, gender, gender identity, sexual orientation, age, physical or mental disability, national origin, veteran status or any other basis protected by stated, federal, or local law. All employment is decided on the basis of qualifications, merit, and business need.

• Salary: $100,000+ DOE
• 15% annual bonus based on performance.

We are looking for a deeply committed Technical Program Manager who has successfully shipped cutting-edge AI models in aerospace & robotics, managed relationships with customers, has exceptional software engineering management knowledge, and thrives in fast-paced, unstructured environments.

What you'll do

• Contribute hands-on to AI model and product development, including pretraining, fine-tuning, evaluation, and deployment
• Translate product goals into actionable roadmaps
• Plan and execute product development initiatives, owning timelines and delivery
• Influence org structure and hiring
• Mentor team members

Qualifications

• Master's degree or PhD in Engineering, Computer Science, Mathematics or related field, or equivalent experience.
• 4+ years of experience in technical program management or applied AI/ML roles, ideally in high-growth startups or fast-paced research orgs.
• Expertise with one or more of computer vision, vision-language models, or foundation model development.
• Experience working with academic / PhD-level researchers
• Strong track record of turning ambiguous technical goals into successfully shipped models, features, tools, or systems.
• Preferred: 1+ years robotics experience

Our team

Our team is composed of AI pioneers and leaders from Google DeepMind, Shield AI, Caltech & MIT. Several of us are repeat founders, with deep commercialization insights across multiple enterprise segments. We enjoy long, deep ideations around entirely unexplored AI use cases in autonomy.

Who you are

• Learn-it-all, not know-it-all: you have an innate curiosity for all things intellectual, and it's something you can't turn off. You obsess over finer details others miss.
• High intensity: you thrive in a high-stakes environment, and are driven by an innate obsession, not by others.
• Fast learner: you gravitate toward learning new things, and often find yourself learning more quickly than everyone around you.
• Driven by discomfort: you enjoy leaving your comfort zone and challenging yourself
• Creative: track record of solving hard problems with solutions worthy of academic papers
• Educator: you take pride in your ability to communicate complex topics clearly and have excellent speaking and writing skills.
• Zero ego: you don't just take feedback, but see it as a gift. You don't wait until feedback is given, but solicit it with every opportunity.
• Founder mentality: you roll up your sleeves to help solve the most pressing problem on a given day, even if it has nothing to do with this job post.

Location

Bay Area, Los Angeles, or San Diego

We are partnering with two well-established law firms in San Diego that are seeking Employment Law Attorneys to join their growing practices. These firms represent employers in a broad range of California employment matters, including wage & hour disputes, wrongful termination, harassment and discrimination claims, PAGA actions, and other complex workplace litigation. The teams offer strong compensation, a collaborative environment, and no rigid billable requirements.

Key Responsibilities:

• Manage employment law matters from pre-litigation through resolution, including trial or arbitration when necessary.
• Conduct depositions, discovery, motion practice, and court appearances.
• Draft pleadings, motions, and briefs with strong legal analysis and advocacy.
• Advise clients on California employment compliance and risk mitigation.
• Represent clients in mediations, arbitrations, and administrative proceedings.

Ideal Background:

• 2+ years of experience practicing Employment Law in California.
• Active membership in good standing with the California Bar.
• Strong research, writing, and litigation skills.
• Ability to manage matters independently while working in a team-oriented environment.
• Experience with PAGA, wage & hour, or complex employment disputes is a plus.

Salary and Other Compensation:

The annual base salary range for this position is $150,000 – $300,000, plus eligibility for discretionary annual bonuses. Actual compensation within this range will be determined based on factors such as location/market, skills, education, experience, and other relevant qualifications.

Benefits:

• Medical insurance (80% paid by employer)
• Dental insurance (80% paid by employer)
• Vision insurance (80% paid by employer)
• 401(k) 3% match
• 3 weeks of PTO
• Billable + Annual Discretionary bonus structure

Objective:

Heffernan Kettering Rose Insurance is looking for an experienced Commercial Lines Account Executive. This role blends sales responsibilities with those of a typical Executive Account Manager. This is a dynamic role, serving as a team lead supporting their Producer(s) while providing a spectrum of innovative strategies to develop and maintain customers' insurance and risk management needs.

Responsibilities Include:

• Total account responsibility, including marketing and account management for assigned clients.
• Travel for client and carrier meetings, customer events, association events, and conferences. Occasional overnight travel may be necessary.
• Ability to take the lead in managing renewals.
• Cross-sell other lines of coverage when meeting with clients.
• Active participation in client presentations for new and renewal business.
• Development of new business and renewal strategies. This will include preparing specifications and marketing materials, securing underwriting information, analyzing existing coverage, and making recommendations to clients.
• Guide fast-paced new business submissions through underwriting by creating SOV’s, ACORD applications, loss projections, narrative of operations, etc.
• Correspond with producer(s), clients, and underwriters during the submission process..
• Coordinate all aspects of the renewal marketing process with the client and provide program structure, review, and analysis.
• Must be able to handle complex accounts, including account placement, preparing account specifications, price negotiations, and alternative risk services.
• Provide technical competence in areas of coverage and current markets.
• Manage account services, as customary with that of an Executive Account Manager role. Must be capable of managing and balancing many different relationships – including clients, team members and carriers.
• Evaluate insureds' needs, while communicating renewal strategy to the Account Management team.
• Meet regularly with insureds to manage and build rapport throughout the year.
• Conduct various training sessions for clients, including workers' compensation reporting, GL and property reporting awareness, and various strategic trainings throughout the year.
• Attend loss prevention and similar meetings on-site and prepare clients for such meetings.
• Conduct on-site risk audits for prospective clients.
• Attend workers' compensation claims consulting meetings.
• Attend and participate in regular team sales meetings.
• Thorough documentation is required for each account, and E&O procedures must be strictly followed.
• Other duties and special technical projects as assigned.

Requirements:

• Education – High School graduate/GED required.
• Minimum of 5 years of insurance work experience in a related position.
• An active P&C insurance license is required.
• CIC or other advanced designation is preferred.
• Excellent communication and collaboration skills required.
• Proven analytical, marketing, and organizational skills.
• Proficient in MS Office (Excel, PowerPoint, Word, etc.)
• Must be organized and able to manage time effectively.
• Must embody the Heffernan Habits as illustrated herein.

Compensation:

The base salary range for this position is $125,000.00 to $150,000.00. The offer will depend on the geographic region, job-related knowledge, skills, and experience, among other factors. This role will be eligible to participate in a discretionary annual incentive program.

Heffernan Habits (Expectations):

These are practices that represent our unique culture.

• Answer The Phone (And Email): Communication is the foundation of success in life, work, and relationships. It begins with being present and responsive to both clients and colleagues. Listen to what is said and notice what goes unsaid.
• Have Fun: Fun is something we don’t shy away from, and participation brings us together on many different levels. Take the time to know your colleagues and let barriers fall away. If we are happy and enjoy time together, we will do a better job for our clients and for one another!
• Be Respectful: Lend a hand, be kind, and smooth the path. Respect is the cornerstone of developing and maintaining strong relationships. Lead with humility, take ownership of your actions, and ease the way for others. We are in this together as a team, as a family, and as trusted advisors to many.
• Do Good: This is our core. We strive to do good for our clients, our community, and our planet.
• Celebrate & Value Our Differences:“Because You’re Different”. It is our differences, when valued and amplified, that allow us to innovate, to learn, to connect, and to stand apart from the rest.

Working Conditions:

• Work environment is indoors, sitting at a desk or standing for extended periods of time.
• Daily use of computers, keyboard, mouse, headset, printers, and other commonly used office equipment.
• This position may require flexibility to work hours outside of a regular schedule.
• Ability to travel as necessary.

Senior Project Manager

Southern California – San Diego, CA (On-site)

Senior Project Manager – K-12 Education / Design-Build Projects

Location: San Diego, CA | On-site (Project Sites & Regional Office)

Employment Type: Full-Time

Compensation: $160,000–$190,000

About the Role

My client is hiring an experienced Senior Project Manager to provide PM/CM Services as an owner's representative on multiple Division of the State Architect (DSA) K-12 education projects in Southern California. This hands-on leadership role oversees three regional design-build projects and is ideal for a project leader with strong construction management expertise who wants to build a long-term career with a growing and innovative organization.

You will serve as the client's representative on-site, providing executive oversight and ensuring adherence to project schedules, budgets, and contract requirements while managing teams of contractors, consultants, and design professionals.

What You'll Be Doing

• Provide PM/CM services as the owner's representative across multiple K-12 education projects
• Ensure projects are executed according to project management procedures and company policies
• Oversee procurement, RFQs, RFPs, contracts, drawings, estimates, and specifications
• Coordinate and monitor contractors, engineers, architects, and related project teams
• Manage project controls, costs, schedules, and performance metrics
• Identify, assess, and mitigate project risks while advising regional executives
• Participate in internal teams focused on continuous improvement
• Enforce workplace safety and communicate policies to project teams

What We're Looking For

Required Experience

• 12+ years in the Design/Engineering/Construction (DEC) industry
• Minimum of 5 years as a Project Manager
• Experience managing projects using the Design-Build delivery method
• Bachelor's degree in Architecture, Engineering, Construction Management, or related field preferred
• Proficient in MS Office Suite and Bluebeam; P6 and Procore knowledge preferred
• Strong leadership, communication, and financial management skills

Preferred Credentials

• Design Build Institute of America (DBIA) certification strongly desired
• LEED Professional Accreditation preferred
• Certified Construction Manager (CCM) preferred
• Valid California driver's license with a clean driving record

Why This Opportunity?

• Lead multiple high-impact K-12 education design-build projects
• Serve as the owner's representative and senior on-site leader
• Build a long-term career with a growing, innovative organization
• Comprehensive benefits including performance bonuses, health plans, 401(k) with company match, tuition reimbursement, and more

How to Apply

Apply directly through LinkedIn with your resume. Qualified candidates will be contacted for a confidential conversation.

Open to applicants in Camarillo, CA, San Diego, CA and surrounding areas.

Application Manager – Role Summary

The Application Manager is responsible for identifying and delivering winning solutions for ODU and our customers. This role quotes and secures custom connector and cable assembly projects, owning and driving the project from concept through design-win and into serial production while ensuring profitability and strong customer satisfaction. As the primary customer stakeholder representative, the Application Manager manages all project related communication between the customer and internal teams.

Key Responsibilities

• Lead the quotation process for custom connector and cable assembly projects, providing ROM and firm quotes that ensure profitable growth.
• Drive projects from initial concept through design-win and into series/serial production.
• Serve as the primary customer liaison, ensuring clear and timely communication between the customer and internal teams.
• Collaborate closely with Technical Project Management, Product Development Engineering, Field Application Engineers, Sales, Customer Service, Supply Chain, Manufacturing Engineering, Quality, and Product Team Leaders throughout the full project and production process.
• Coordinate and communicate with other ODU subsidiaries to ensure alignment and successful execution for global projects.
• Provide technical and commercial guidance to customers and internal stakeholders, steering projects toward optimal solutions.
• Manage project profitability by monitoring costs, margins, and risks; partner with Finance when necessary.
• Oversee change management, including documentation and communication of design and requirement updates.
• Contribute to continuous improvement of processes, systems, and tools to enhance team efficiency.
• Perform other duties as assigned.

Requirements

• Bachelor's Degree in Technical Field such as Engineering or similar, or equivalent education and work experience, required.
• 3-years experience in engineering, project management or technical sales required; experience with electromechanical components preferred.
• Prior experience in a manufacturing environment highly preferred.
• Prior experience working with project management software preferred.
• Proficiency with MS Office Suite and ability to navigate systems and technology required.

ODU is an Equal Opportunity Employer that prohibits discrimination or harassment of any type. All qualified applicants are considered for employment without regard to race, color, national origin, age, sex, sexual orientation, gender, gender identity or expression, disability status, protected veteran status, or any other characteristic protected by law. Applicants who require an accommodation to participate in the job application or hiring process should contact .

Assume responsibility for World Class Client accounts and other accounts as assigned. Client Executive Service associates act as a leader for the service team members to include Client Administrators and Client Managers, as well as Marketing and Risk & Loss associates as the need for their expertise occurs.

Essential Duties & Responsibilities

• Oversee ongoing account service activities.
• Prepare monthly production and activity reports.
• Manage/collect receivables in conjunction with Client Sales Executive.
• Meet regularly with Client Sales Executive to update, advise and inform.
• Coordinate activities on accounts.
• Review and deliver summary, proposals and policies.
• Lead, present and participate in meetings with clients.
• Maintain current Insurance Summaries on all accounts.
• Update COW's annually on all accounts.
• Meet World Class Client service commitments (Stewardship Report, Pre-Renewal Meetings, etc.)
• Participate in new business development and proposals with Client Sales Executive.
• Pursue opportunities to round out existing client programs with additional and/or increased lines of coverage.
• Coordinate coverage placement through managing the direction provided to service team.
• Deliver binders and invoices.
• Manage all facets of renewal process.
• Initiate client contact and orchestrate renewal strategy meetings.
• Gather renewal underwriting information.
• Oversee process of preparing and updating underwriting specifications.
• Coordinate coverage placement through instructions provided to Marking and Client Administrator, review and deliver binders, invoices, etc.
• Advise, inform and involve Client Sales Executive, as required in marketing process.
• Prepare and deliver proposals.
• Prepare all orders and instructions to Client Administrator.
• Manage expiration lists.
• Act as a leader for the service team members.
• Create an environment oriented to trust, open communication, and cohesive team effort.
• Facilitate problem solving and collaboration when faced with client difficulties.
• Focus the team on the internal and external client requirements, familiarizing them with client specifications, work procedures and processes, quality standards, techniques and tools to support task performance.
• Provide necessary business information to enhance the team's professional development.
• Ensure deliverables are prepared to satisfy client requirements, cost and schedule.
• Work closely with department Manager and Director of Client Services to obtain necessary resources to support the team's requirements, discuss project impediments, and to escalate issues which cannot be resolved by the team.
• Establish and consistently maintain effective and positive working relationships with Associates and clients.

Education and/or Experience

• Bachelor's degree plus 3 or more years of daily World Class Client service experience is required; or, a minimum of 6 years industry experience showing increasing responsibility directly related to the performance of the above duties including 3 or more years of daily World Class Client service.
• Maintain a valid unrestricted California Fire & Casualty Solicitors license and a valid Drivers license.
• Achieve and maintain advanced insurance designations applicable to the above duties such as CPCU or CIC designations.
• Excellent understanding of insurance terminology, trends and factor influencing the industry, and the various lines of Business Insurance insurance.
• Proficiency with MS Office Software (Word, Excel, Outlook).
• Prioritize tasks, set and achieve goals, think logically in solving problems and present results neatly, with clarity and precision in both oral and written form.
• Ability to present complicated information to a variety of interest groups in a clear and unambiguous way, connecting with the group in terms of style and content.

The applicable base salary range for this role is $92,400 to $172,100.

The base pay offered will be determined on factors such as experience, skills, training, location, certifications, education, and any applicable minimum wage requirements. Decisions will be determined on a case-by-case basis. In addition to the base salary, this position may be eligible for performance-based incentives.

We are excited to offer a competitive total rewards package which includes health and welfare benefits, tuition assistance, 401K savings and other retirement programs as well as employee assistance programs.

#MMAwest

MMABI

#LI-DNI

• Pursuing opportunities at institutions such as Naval Postgraduate School (NPS) or Navy War College (NWC)
• Completing Joint Professional Military Education (JPME) at one of the various service colleges