Engineering Structures Impact Factor Jobs in Framingham

Training & Development Manager

City Wide Facility Solutions – Boston

At City Wide Facility Solutions – Boston, we specialize in managed facility services for commercial properties across Central and Eastern Massachusetts. Our team is committed to delivering exceptional service by connecting our clients with qualified vendors and providing seamless service management. As we continue to grow, we are seeking a Training & Development Manager to help build, develop, and empower our team through structured learning and performance-driven training initiatives.

As the Training & Development Manager, you will design, implement, and sustain company-wide learning programs with a strong emphasis on driving sales performance, operational excellence, and organizational growth. This role partners closely with Sales, Operations, Administration, and HR leadership to ensure employees have the skills, tools, and resources needed to succeed.

You will own the full learning lifecycle—from needs assessment and program development to facilitation, reinforcement, and measurement—while overseeing the company’s training content library and learning platform. Your work will directly impact employee performance, process adoption, and overall organizational effectiveness.

Why Work with City Wide?

• Competitive compensation
• Comprehensive benefits including medical, dental, vision, life insurance, FSA & HRA
• 401(k) with company match
• Generous time off including 9 paid holidays, PTO, and Volunteer Time Off
• Ongoing professional development opportunities
• Career growth within a fast-growing and supportive organization

Key Responsibilities

Training Strategy & Program Development

• Design structured onboarding programs for all roles across the organization
• Build role-based learning paths and career progression training programs
• Develop curriculum that supports both sales and operational roles
• Identify performance gaps and implement targeted learning solutions
• Align training initiatives with company goals and performance metrics

Facilitation & Coaching

• Deliver engaging live and virtual training sessions
• Coach managers on reinforcing new skills and performance expectations
• Support team leaders with department-specific training initiatives
• Conduct reinforcement sessions and follow-up learning activities to drive retention

Process Rollout & Change Management

• Support new systems, initiatives, and workflow changes through structured training plans
• Translate operational processes into clear, teachable standards
• Develop communication materials, adoption plans, and accountability tools
• Monitor adoption and adjust training strategies to improve outcomes

Content & Knowledge Management

• Create and maintain training materials, guides, playbooks, and workshops
• Ensure standardized documentation across departments
• Keep training content updated, relevant, and accessible
• Manage version control and centralize resources within the learning platform
• Track engagement, completion rates, and training effectiveness metrics

What We’re Looking For

• 3–7+ years of experience in training, enablement, learning & development, or performance improvement
• Experience designing curriculum and facilitating training programs
• Strong project management and organizational skills
• Experience supporting process implementation or change initiatives
• Excellent presentation, communication, and coaching abilities
• Ability to collaborate cross-functionally with leadership and departments
• Background in service-based organizations preferred

Registered Nurse Residency Career Opportunity

Encompass Health: Where Nursing Meets Heart, Home, and Healing
Looking for a nursing career rooted in purpose, close to your heart and home? At Encompass Health, you'll play a vital role in patients' recoveries-providing individualized, compassionate care that makes a lasting impact. Here, small victories add up to monumental change, and you'll thrive in an environment built on support, advanced resources, and teamwork.

For new graduates or nurses with less than one year of experience, our 9-month Nurse Residency Program offers structured guidance and added support as you begin your career in rehabilitation nursing. With extended orientation, interdisciplinary shadowing, focused education, and an evidence-based project, the program sets you up for long-term success.

Encompass Health is where nursing becomes more than a job-it's a meaningful contribution to your patients, your community, and yourself.

A Glimpse into Our World
At Encompass Health, you'll experience the difference the moment you become a part of our team. Being at Encompass Health means aligning with a rapidly growing national inpatient rehabilitation leader. We take pride in the growth opportunities we offer and how our team unites for the greater good of our patients. Our achievements include being named one of the "World's Most Admired Companies" and receiving the Fortune 100 Best Companies to Work For® Award, among other accolades, which is nothing short of amazing.

Starting Perks and Benefits
Our benefits are designed to support your well-being and start on day one:

• Affordable medical, dental, and vision plans for both full-time and part-time employees and their families.
• Generous paid time off that accrues over time.
• Opportunities for tuition reimbursement and continuous education.
• Company-matching 401(k) and employee stock purchase plans.
• Flexible spending and health savings accounts.
• A vibrant community of individuals passionate about the work they do!

Realize Your Vision as a New Registered Nurse

• Join a supportive RN cohort with a structured curriculum designed to build confidence, enhance your skills, provide mentorship and set you up for long-term success.
• Build meaningful relationships with patients and their families, understanding their unique needs to facilitate their recovery.
• Collaborate and communicate effectively with various departments to ensure coordinated care and provide direct patient care when needed.
• Celebrate victories and milestones achieved by our patients.

Qualifications

• Valid RN licensures as required by state regulations.
• CPR certification (ACLS preferred).

Who You Are:

• Experienced HR systems technical leader with a strong background in Workday HCM and related modules (Core HR, Talent, Benefits, Compensation, Payroll, Recruiting, etc.).
• Deep expertise in Workday integrations (Workday Studio, EIB, REST/SOAP APIs, and middleware solutions).
• Skilled at designing, implementing, and optimizing Workday technical architecture and ensuring scalability, security, and compliance.
• Adept at leading technical teams, setting technical direction, and providing mentorship in HR systems engineering and development.
• Strong collaborator with HRIS, other IT teams, and business partners to deliver robust HR technology solutions that align with enterprise strategies.
• Demonstrated ability to translate business needs into technical solutions, ensuring long-term adoption and system performance.

Role Overview:

• Lead the technical strategy and roadmap for HR systems with a focus on Workday integrations, automation, and optimization.
• Oversee the technical design, development, and deployment of Workday solutions, ensuring best practices for system performance, security, and data integrity.
• Serve as the technical authority for Workday integrations with payroll providers, benefits vendors, finance systems, and other enterprise platforms.
• Partner with HR, other IT teams, and business stakeholders to ensure Workday solutions are fully optimized to enhance employee experience, compliance, and efficiency.
• Manage and mentor a team of Workday technical specialists, providing direction on integration frameworks, release management, and technical troubleshooting.

Key Responsibilities:

• Define and enforce technical standards and best practices for Workday system design, integrations, and upgrades.
• Oversee and also provide hands-on development and support of Workday integrations, ensuring high availability, scalability, and security.
• Analyze and optimize the current HR systems landscape, recommending technical enhancements and automation opportunities.
• Own the Workday technical backlog and release cycle, partnering with product managers and HR leaders on prioritization.
• Partner with Workday consultants and vendors, providing technical leadership on implementation, integrations, and upgrades.
• Monitor system performance, adoption, and data integrity, using analytics to drive continuous improvement.
• Provide technical mentorship to team members, ensuring professional growth and alignment with business goals.
• Ensure compliance with HR data privacy, SOX, and security standards across Workday and connected systems.

Requirements:

• Proven technical management experience in HR technology, with 10+ years of Workday expertise.
• Strong knowledge of Workday HCM, Benefits, Payroll, Talent, Recruiting, and Integrations.
• Hands-on experience with Workday Studio, EIB, Core Connectors, APIs, and Web Services.
• Experience leading technical teams and managing Workday integration roadmaps, upgrades, and support models.
• Agile delivery experience; familiarity with Jira, Confluence, and Kanban is a plus.
• Strong problem-solving and data analysis skills with the ability to manage complex technical environments.
• Excellent communication and leadership skills with the ability to influence across HR, IT, Payroll and Finance.

Leadership Competencies:

• Technical strategist who balances long-term system architecture with day-to-day execution.
• Influential leader who drives alignment across technical and business teams.
• Clear communicator and problem solver, ensuring complex technical issues are resolved and translated into business value.
• Mentor and coach who develops high-performing HR technology teams and fosters a culture of innovation.

Senior Landscape Architect / Designer

We are a high-end residential landscape firm seeking a Senior Landscape Architect / Designer to join our team. This is a client-facing role where design excellence meets relationship-building. You'll lead creative projects from concept through construction, ensuring that our clients' properties are not only beautiful, but also deeply connected to their homes and lifestyles.

What You'll Do

• Meet with clients to understand their property, aesthetics, and goals, and translate those into creative, functional landscape designs.
• Lead the design process: site analysis, concepts, presentations, renderings, budgets, and contracts.
• Mentor and oversee junior designers, ensuring drawings, renderings, and presentations meet professional and brand standards.
• Support estimating with takeoffs, data input, problem solving, and value engineering.
• Present and sell design and construction proposals to clients.
• Manage construction documentation, permitting, and site visits to ensure design intent is realized.
• Collaborate closely with construction and maintenance teams to ensure client satisfaction throughout the project lifecycle.
• Serve as the ongoing design voice for the client, strengthening long-term relationships.
• Network with architects, builders, and other residential professionals to support marketing and lead generation.
• Promote and integrate additional firm offerings (property care, enhancements, outdoor living features) into your design process.

What We're Looking For

• Bachelor's degree or higher in Landscape Architecture and at least 4 years of work experience within a Landscape Architect/design studio.
• Strong design sensibility with the ability to link architecture, landscape, and client vision seamlessly.
• Proven ability to manage client relationships and present designs with confidence.
• Proficiency in AutoCAD/Vectorworks, SketchUp, Adobe Creative Suite, and Microsoft Office; strong hand-rendering skills are a plus.
• Knowledge of horticulture, grading, and drainage fundamentals.
• A collaborative leader who can mentor others while thriving in a fast-paced, detail-oriented environment.
• Valid driver's license and clean driving record.

The Perks

• 401(k) plan with company match
• Medical insurance
• Dental insurance
• Vision insurance
• FSA/HSA
• PerkSpot
• Long-Term Disability and Life Insurance
• Paid time Off
• Tuition Reimbursement (after one year of service)

About the Role

This part-time role is intended to support and strengthen the US Operations & Finance team. As an integral member of Speedgoat's global Operations organization, you will support the US team based in Framingham, MA, and collaborate closely with colleagues in both the United States and Switzerland. In this role, you will help ensure efficient operational and financial processes that support our customers and internal teams.

The position will initially focus on logistics coordination, travel expense management, and sales tax compliance, with the opportunity to expand into Purchase Order (PO) processing as you become familiar with Speedgoat's internal systems and processes.

Key Responsibilities

Logistics & Shipments

• Manage domestic and international shipments, including export and import activities
• Prepare and maintain export documentation and obtain required certificates and filings
• Monitor shipments in transit and proactively resolve issues such as delayed, stuck, or lost packages
• Coordinate closely with FedEx, freight forwarders, customers, and internal teams to ensure on-time delivery
• Apply and follow clear rules and procedures for incoming and outgoing shipments

Travel Expense Administration

• Review, scan, and process employee travel expense reports
• Ensure expenses are complete, compliant, and accurately booked

Sales Tax Compliance

• Upload and maintain sales tax exemption certificates in Avalara
• Ensure all exemption forms are valid, compliant, and up to date
• Support sales tax–related inquiries and direct customer service as needed

Purchase Order Support

• Learn and support Purchase Order release processes
• Help ensure a smooth, accurate, and timely PO workflow
• Maintain close coordination with Order Processing in Switzerland to avoid delays or complaints

General Operations Support

• Support day-to-day office and administrative needs
• Answer department phone calls as needed and route inquiries appropriately
• Identify, communicate, and escalate delays, issues, or irregularities to management
• Work closely with technical sales, customer support, and international production teams

Qualification Requirements

• Associate's or Bachelor's degree in Business Administration, Finance, Operations, Logistics, or a related field (or equivalent experience)
• Experience in logistics, operations, finance administration, or order processing preferred
• Familiarity with export/import processes and shipping documentation is a plus
• Experience with expense processing and ERP or finance systems preferred
• Strong organizational skills with high attention to detail
• Ability to manage multiple tasks and priorities in a fast-paced environment
• Strong communication skills and a proactive, solution-oriented mindset
• Comfortable working with international teams

Working at Speedgoat

Headquartered in Switzerland, Speedgoat develops hardware for real-time simulation and testing, transforming signals simulated in Simulink into real, physical signals that interface with external hardware devices. Our customers are engineers and scientists developing next-generation control systems for autonomous vehicles, electric aircraft, robotics, and more.

Based in Framingham, MA, our U.S. office is strategically located near MathWorks headquarters to support our close collaborative relationship. With a small local team, we combine the agility and culture of a startup while leveraging the resources and global reach of our Swiss and German offices.

Equal Employment Opportunity

Speedgoat Inc. is an equal opportunity employer and is committed to building an inclusive workplace. We do not discriminate against any employee or applicant based on race, color, religion, national origin, ancestry, sex, sexual orientation, gender identity or expression, age, disability, genetic information, veteran status, or any other protected status under applicable law.

Reasonable accommodations are available for qualified individuals with disabilities throughout the hiring process.

Apply Now!

This is your chance to contribute to complex engineering solutions in electrification, autonomous technologies, and automation. Located nearby the headquarters of MathWorks in Framingham, MA.

Additional Requirement

This position requires U.S. citizenship due to the nature of the customers served.

Momentum Consulting has been exclusively retained to support Vanguard Renewables, a BlackRock-backed renewable natural gas (RNG) company, in hiring a Vice President, Project Management (Head of Capital Projects) to help scale one of the most practical decarbonization platforms in North America.

Note: This is a condensed LinkedIn posting. We have a more detailed role brief that we're happy to email to interested candidates.

Vanguard Renewables develops, owns, and operates anaerobic digestion infrastructure that converts organic "waste" into pipeline-quality renewable natural gas, partnering with leading food & beverage companies and family farms across the US.

Over the next few years, Vanguard expects to deploy ~$3B of capital through 2028 across a national portfolio of RNG projects. This VP will sit at the center of that program.

The Opportunity

This is a senior, enterprise-level role - not a single-project position.

The Vice President, Project Management (Head of Capital Projects) will:

• Act as "owner of execution" for Vanguard's capital project portfolio, from early development through EPC, commissioning, and handover to operations.
• Build and lead the enterprise PMO, turning a set of complex RNG projects into a disciplined, repeatable delivery system.
• Own portfolio governance and stage-gates, providing the CEO and executive team with a single, trusted view of project and portfolio health.
• Orchestrate Development, EPC/Engineering, Operations, Feedstock, Gas, HSE, and Finance so projects move as one integrated effort.
• Bring a general-manager mindset to capital deployment - explicitly balancing CAPEX and OPEX, and designing for long-term asset performance and risk.

In simple terms: you're responsible for how ~$3B gets turned into real, operating RNG assets – safely, profitably, and predictably.

What You'll Do

Governance & portfolio "operating system".

• Design and own the project/portfolio governance framework: stage-gates, decision rights, escalation, and cadence.
• Build a single source of truth for project and portfolio data (scope, schedule, cost, risk, returns).

Enterprise project execution

• Lead cross-functional execution across Development, EPC, Operations and commercial teams.
• Identify and manage critical interdependencies early (siting, permitting, grid/gas interconnects, feedstock, offtake, community constraints).
• Intervene on challenged projects, reset plans, re-baseline when needed, and frame trade-offs for the CEO/EC.

PMO & capability build

• Build and lead a high-performing PMO / capital projects team; attract, develop and retain strong program and project leaders.
• Standardize core tools, templates and ways of working where they drive quality and speed, while preserving smart flexibility.
• Turn lessons learned into systematic improvements in siting, design, contracting and delivery.

Economics, risk & culture

• Ensure capital projects are run with P&L and lifecycle economics in mind, not just "on time/on budget in isolation".
• Work with HSE and Government/Community teams to integrate regulatory, reputational and community risk into decisions upfront.

Ideal Profile

We're looking for a seasoned capital projects / PMO executive, likely with:

• 15+ years in capital-intensive sectors (energy, infrastructure, industrials, data centers, large campuses, etc.), including multi-project portfolios (minium $60M+ projects).
• Experience leading enterprise PMOs, project controls or program management functions - not just managing one project.
• End-to-end exposure from origination/development through EPC, commissioning and handover to operations.
• Demonstrated ability to partner with C-suite / boards on investment decisions, portfolio trade-offs, and CAPEX/OPEX balancing.
• Strong leadership credentials: has turned messy or underperforming project environments into predictable systems, while keeping stakeholders on side.
• Comfort working in a fast-evolving, growth environment where not everything is fully defined, but the stakes are high.

Backgrounds from energy, industrials, EPC, infrastructure owners, large GCs, or complex data center / mission-critical environments are all very relevant.

Interested?

Because this is a LinkedIn summary, we're keeping it high-level. We have a comprehensive brief that goes much deeper into the business, portfolio, and expectations for this role.

If this sparks your interest, please email us directly, and we'll forward the full role brief:

Email:

Please include a short note on your background (current role + sector), and we'll follow up confidentially.

All inquiries are treated confidentially.

Warm regards,

Moritz (Mo) Hirche

Founder & Managing Director, Momentum Consulting

Company Description

The Speech Improvement Company, established in 1964, has provided expert coaching and workshops to executives and leadership teams around the world. Specializing in communication and presentation skills, we empower clients to influence effectively, leverage persuasion techniques, and maximize their message's impact with optimal delivery and visual aids. Backed by a team of highly trained Executive Communication Coaches, the The Speech Improvement Company is dedicated to helping thousands of clients master communication and leadership strategies. The Speech Improvement Company continues to set the standard for high-level communication excellence.

Role Description

We are seeking a highly organized, proactive, and detail-oriented Office Manager to join our growing team. This role is ideal for someone who thrives in a fast-paced environment, enjoys wearing multiple hats, and takes pride in keeping operations running smoothly behind the scenes.

You will play a critical role in supporting leadership, managing administrative systems, overseeing Executive Assistants (EAs), coordinating billing processes, and helping onboard and support new coaches. If you are resourceful, collaborative, and energized by structure and problem-solving, we'd love to meet you.

This is a full-time, in-person position. Hours are 8:30am - 5:30pm Monday - Friday at our Framingham, MA office. Salary: $50,000 - $60,000.

Executive & Administrative Support:

· Manage highly active calendars and scheduling across multiple coaches

· Schedule clients, confirm meetings, and maintain accurate data entry

· Monitor multiple coach email accounts and respond with professionalism and discretion

· Provide EA backup and coverage

· Edit and proofread documents for accuracy and clarity

· Prioritize new and existing tasks effectively in a dynamic environment

· Support special projects and company-wide initiatives

Operations & Team Management:

· Serve as Coach Liaison and primary point of contact for Executive Assistants

· Lead weekly EA meetings and support daily problem-solving needs

· Guide, empower, and manage the EA team

· Hire and coordinate training and onboarding for new Executive Assistants as needed

· Support and onboard new coaches

· Assist with tasks as needed to support the team and leadership

Billing & Financial Coordination:

· Partner with CFO on invoicing processes

· Create and send invoices as client agreements are signed

· Track per-session payments and maintain invoicing spreadsheets in SharePoint

· Monitor the company finance email account daily

· Participate in billing meetings and occasionally lead them to ensure accuracy

· Ensure billing details are captured for all billable appointments

Qualifications

· Bachelor's or Associate's degree preferred

· 2–3 years of administrative, operations, or executive support experience

· Experience managing teams or overseeing support staff is a plus

· Comfortable using Apple computers

· Proficient in Microsoft Office, Excel, and Adobe Acrobat, & Zoom

· Ability to quickly learn new software and web-based systems

· Experience with SharePoint, invoicing systems, and WordPress preferred

· Comfortable with video conferencing platforms

Skills & Attributes

· Exceptional organizational and time management skills

· Strong interpersonal and customer service skills

· Clear, professional written and verbal communication

· Ability to multitask and adapt in a fast-paced environment

· Proactive thinker who anticipates needs

· High level of discretion and professionalism

· Ability to remain calm and effective in high-pressure situations

· Team-oriented mindset with a willingness to contribute ideas and improvements

Why Join Us?

At The Speech Improvement Company, Inc., you'll be part of a collaborative, mission-driven team committed to excellence and growth. This role offers the opportunity to take ownership, develop leadership skills, and make a meaningful impact on daily operations and long-term success.

• 
  
• Health and Safety is our #1 priority and we live it 3-6-5!
  
• Focus on maintaining sustainability and cleaning the Earth 
  
• Recruiting Pay range $27-31/hr
  
• Comprehensive health benefits coverage after 30 days of full-time employment including 401K with Company match
  
• Own part of the company with our Employee Stock Purchase Plan
  
• Opportunities for growth and development for all the stages of your career
  
• Company paid training and tuition reimbursement
  

RESPONSIBILITIES

Key Responsibilities:

• 
  
• Ensure Health and Safety is the number one priority by complying with all safe work practices, policies, and processes and always acting in a safe manner
  
• Operate commercial trucks and assist field laborers when needed (team atmosphere where everyone helps)
  
• Operate a variety of Class B trucks 
  
• Loading and unloading of trucks
  
• Ensure customer satisfaction at time of service.
  
• Proper placarding of vehicles to meet Company and DOT requirements/regulations
  
• Maintain daily logs, time sheets, and various reports
  
• Follow all local, state (provincial) and federal compliance regulations and rules
  
• Safely operate vehicles in accordance with U.S. DOT, local, state (provincial) and federal requirements
  
• Safely observe all corporate operating guidelines and procedures
  
• Observe all company environmental health and safety operating guidelines
  
• Performs other duties as assigned
  
• By position, ability to be on call for emergency response on rotating basis every other week
  
• By position, site-remediation, equipment decontamination, and the handling of hazardous materials. 
  

QUALIFICATIONS

Required Qualifications:

• 
  
• Valid Class B CDL 
  
• Obtain Hazmat and Tanker endorsement within 90 days of employment
  
• Ability to use various mobile devices
  
• Perform physical functions per job requirements
  
• Successfully complete a background check, drug test, and physical, by position
  
• Per OSHA's Respiratory Protection Standard, 29 CFR 1910.34, employees in positions requiring respirators are required to meet facial hair standards.
  

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• Commercial driver experience 
  
• Hazmat and Tanker endorsement 
  
• Previous Hazmat experience 
  
• Ability to operate a manual transmission
  
• Previous manual labor experience
  

Clean Harbors is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, contact or 1-844-922-5547.

Clean Harbors is a Military & Veteran friendly company.

Clean Harbors is committed to complying with applicable pay transparency laws and ensuring fair and equitable compensation. The posted salary range reflects the minimum and maximum target for this role. Final compensation may vary based on factors such as location, experience, skills, and business needs. In addition to the base salary, some roles may be eligible for bonus or incentive compensation and a comprehensive benefits package.

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Ready to lead, not just lifeguard?

Camp Sewataro is hiring an Assistant Aquatics Director to help oversee our swim program, manage staff performance, and ensure the safe, high-quality delivery of daily swim instruction.

This is a true supervisory role ideal for strong leaders entering their junior year of college or beyond who are ready to mentor staff, manage logistics, and operate within a structured safety system.

In this role, you will:

• Supervise and coach lifeguards and swim instructors

• Oversee daily swim lesson operations and camper placements

• Provide real-time staff feedback and mid-season evaluations

• Ensure full compliance with Red Cross standards and state safety regulations

You will be the on-deck leader, balancing safety, instruction quality, and team culture in a fast-paced environment.

Required certifications: WSI, Lifeguard Training (LGT), CPR (Camp will provide for free!)

This position is best suited for candidates with prior waterfront or aquatics experience who are ready to take on higher-level responsibility.

Step into leadership this summer at Camp Sewataro!

About the Company

Hospitality Insurance Group (“HIG”) is a niche property and casualty insurance company headquartered in Southborough, Massachusetts. With approximately $21 million in direct written premium, HIG specializes in providing insurance solutions to the hospitality industry, including restaurants, bars, taverns, social clubs, caterers, small music venues, liquor stores, convenience stores, and other main-street businesses. Formed from the Massachusetts Liquor Liability Joint Underwriting Association, HIG has evolved into a multi-state writer licensed in seven states across the Northeast and Mid-Atlantic. Following a 2025 reorganization and $5.5 million capital infusion, HIG is positioned for long-term profitable growth supported by a strong surplus base, enhanced technology, and deep expertise in hospitality-related risks.

Mission & Strategic Context

HIG’s mission is to provide outstanding insurance coverage to hospitality businesses, promote responsible alcohol service, and deliver financial strength and stability to policyholders. Over the next decade, HIG seeks to achieve consistent underwriting profitability, responsible premium growth, and recognition as a leading niche insurer in the Eastern United States. The company’s strategic plan emphasizes disciplined underwriting and rate adequacy across all lines, expansion of product offerings (including BOP, brewery, and potential non-admitted products), geographic diversification, enhanced data analytics and automation, robust enterprise risk management, capital strength, and strong partnerships with agents and associations.

About the Role

The President & Chief Executive Officer (CEO) is the chief executive of HIG and is accountable to the Board of Directors for the overall leadership, management, and performance of the company. The CEO sets the strategic direction, drives financial and operational results, ensures regulatory compliance and effective governance, and maintains HIG’s culture of professionalism, integrity, and customer focus. The CEO must combine strategic foresight, financial acumen, and operational discipline with the ability to inspire a small, highly skilled team and represent HIG credibly with regulators, reinsurers, agents, and industry partners.

Responsibilities

Strategic Leadership

• Lead the formulation, communication, and execution of HIG’s strategic plan.
• Ensure strategies align with the company’s mission, capital capacity, and risk appetite.
• Anticipate market shifts—including soft-market cycles—and position HIG for sustained profitability and growth.
• Pursue diversification within the hospitality sector and expansion into adjacent markets consistent with the plan’s phased growth model.
• Champion innovation through data analytics, automation, and use of technology to enhance decision-making and efficiency.

Financial & Operational Management

• Drive performance to achieve planned results for net income, surplus growth, and underwriting profitability.
• Oversee the integrity of financial statements, budgets, and forecasts.
• Manage capital prudently, ensuring adequate reserves and strong RBC ratios.
• Direct reinsurance strategy and expense management to optimize value.
• Monitor operational efficiency through productivity, process audits, and cost-benefit analysis of vendor relationships.

Risk Management & Compliance

• Maintain a robust enterprise risk management program that identifies and mitigates key risks.
• Ensure compliance with all insurance laws, regulations, and corporate governance standards.
• Oversee cybersecurity strategy, ensuring defenses, employee training, and contingency plans are current.
• Cultivate positive relationships with regulators in all jurisdictions and ensure transparency in filings and communications.
• Prepare the company to navigate market softening through disciplined underwriting and data-driven pricing.

Business Development & Market Expansion

• Strengthen agency distribution by expanding productive agency relationships and appointments.
• Foster partnerships with hospitality and restaurant associations and leverage HIG’s admitted-carrier advantage.
• Oversee product innovation and development of non-admitted capabilities and niche products.
• Support marketing and branding initiatives to enhance awareness of HIG beyond liquor liability.
• Represent HIG externally with integrity and authority, serving as its public face to the market.

Leadership & Organizational Development

• Lead, mentor, and develop a small but experienced management team, promoting collaboration and accountability.
• Foster a culture of performance, empowerment, and professional growth.
• Ensure the company’s organizational structure and staffing levels are aligned with growth objectives.
• Promote equal opportunity within the workforce.

Governance & Board Relations

• Partner effectively with the Board to establish goals, strategies, and policies.
• Provide timely, accurate, and insightful reports and recommendations.
• Execute the Board’s directives with transparency and accountability.
• Keep the Board informed of material risks, opportunities, and developments.

Performance Metrics

The Board of Directors will evaluate the CEO based on performance against the following measures:

• Financial outcomes: profitability, combined ratio, surplus growth, and expense ratio improvement.
• Strategic execution: progress on product diversification, state expansion, and technology modernization.
• Capital and risk management: maintenance of strong RBC and reserve ratios, and sound reinsurance program.
• Leadership and succession: development and retention of key staff and organizational alignment.
• Governance and relationships: quality of Board communication, regulatory standing, and stakeholder confidence.
• Brand and market presence: enhanced recognition as a niche hospitality insurer and preferred partner for agents and associations.

Qualifications

• Bachelor’s degree required; advanced degree (MBA, JD, or CPCU/ARM designation) preferred.
• Minimum 10–15 years of progressive leadership in property and casualty insurance, with experience in underwriting, operations, or finance.
• Demonstrated success leading a regulated insurer or equivalent business unit with P&L accountability.
• Experience managing relationships with regulators, rating agencies, and reinsurers.
• Proven ability to execute profitable growth strategies in a specialty or niche market.
• Familiarity with hospitality-related risks or small commercial business preferred.
• Demonstrated skill in building and motivating small, high-performing teams.

Leadership Competencies

• Strategic Vision & Execution: balances innovation with disciplined growth.
• Financial Acumen: interprets complex data and drives sound financial decisions.
• Integrity & Accountability: models ethical conduct and transparency.
• Operational Excellence: builds efficient systems and measures performance rigorously.
• Collaborative Leadership: develops people and fosters teamwork.
• Change Management: embraces modernization and leads through transition.
• Stakeholder Engagement: maintains credibility and trust with Board, regulators, agents, and policyholders.

Location & Travel

Based in Southborough, Massachusetts, with travel throughout HIG’s seven-state footprint and occasional attendance at industry and regulatory meetings.

Compensation

Competitive compensation package commensurate with experience, including base salary, performance incentives aligned with company objectives, and benefits as determined by the Board of Directors.