Engineering Structures Impact Factor Jobs in Broken Arrow Ok Remote
762 positions found — Page 13
Demonstrates uptodate expertise and applies this to the development execution and improvement of action plans by providing expert advice and guidance to others in the application of information and best practices supporting and aligning efforts to meet customer and business needs and building commitment for perspectives and rationales
Provides and supports the implementation of business solutions by building relationships and partnerships with key stakeholders identifying business needs determining and carrying out necessary processes and practices monitoring progress and results recognizing and capitalizing on improvement opportunities and adapting to competing demands organizational changes and new responsibilities
Models enforces and provides direction and guidance to Associates on proper Customer service approaches and techniques to ensure Customer needs complaints and issues are successfully resolved within Company guidelines and standards
Models compliance with company policies and procedures and supports company standards of ethics and integrity by incorporating these into the development and implementation of business plans using the Open Door Policy: and demonstrating and assisting others with how to apply these in executing business processes and practices
Ensures compliance with Company and legal policies procedures and regulations for assigned areas by analyzing and interpreting reports implementing and monitoring loss prevention and safety controls overseeing safety operational and quality assurance reviews developing and implementing action plans and providing direction and guidance on executing Company programs and strategic initiatives
Maintains confidential information documentation and assigned records as required by Company policies and local State and Federal guidelines
Provides comprehensive patient care to customers by processing and accurately dispensing prescription orders administering immunizations and administering other programs developed by Walmart in compliance with Board of Pharmacy statutesregulations
Quality Patient CareFacility Creates a culture of patient care safety and accuracy Communicates clear expectations regarding quality of care and patient safety Ensures others are held accountable for following standard operating procedures SOP and achieving expected quality and patient safety goals Ensures counseling providing information related to the health service provided occurs on new therapy new items and as requested by patients or required by practice or state regulations including appropriate documentation Analyzes and identifies areas of improvement needed and implements intervention steps to improve team knowledge and focus on patient safety and risk reduction Promotes reporting and transparency of errors whether actual or patient perceived Writes timely and effective plans of action focused on identification and correction of root cause
Compliance Focused ExecutionFacility Creates and fosters an environment centered on health care compliance execution Actively communicates trains and guides the processes for completion and followup on compliance initiatives to associates within Health Wellness and other associates as applicable to the respective health care business Implements compliance initiatives and priorities and monitors compliance execution by others Ensures appropriate operational execution of billing procedures HIPAA compliance adherence and Standard Operating Procedures SOP Utilizes auditing processes to identify compliance issues and implement processes for improvement
Respect the Individual: Embraces differences in people cultures ideas and experiences creates a workplace where associates feel seen supported and connected through a culture of belonging creates opportunities for all associates to thrive and perform helps to attract the best talent
Respect the Individual: Works as a team builds strong and trusting relationships communicates with impact energy and positivity to motivate and influence
Respect the Individual: Strengthens the team by helping developing and mentoring others recognizes others contributions and accomplishments
Act with Integrity: Maintains and promotes the highest standards of integrity ethics and compliance models the Walmart values to support and foster our culture holds oneself and others accountable supports Walmarts goal of becoming a regenerative company by making a positive impact for associates customers members and the world around us
Act with Integrity: Acts in a selfless manner and is consistently humble selfaware honest fair and transparent
Serve our Customers and Members Delivers results while putting the customer first
Serve our Customers and Members Makes decisions based reliable information balances short and longterm priorities and considers how own work impacts the teams ability to deliver on our purpose for all stakeholders
Strive for Excellence: Displays curiosity and a desire to learn takes calculated risks and demonstrates courage and resilience
Strive for Excellence: Drives continuous improvements is open to and uses new technologies and skills and supports others through change At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.
For information about benefits and eligibility, see One.Walmart.
The annual salary range for this position is $98,000.00 - $172,000.00 *This pay range is for a 40 hours/week schedule. Weekly scheduled hours are determined individually and the ranges for different scheduled hours are prorated based on the percentage of 40 hours. E.g., the range for a 36 hours/week schedule, which is 90% of 40 hours, is 90% of the above range. Additional compensation includes annual or quarterly performance bonuses.
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Minimum Qualifications...Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.
Bachelor's Degree in Pharmacy or PharmD degree, or equivalent FPGE (NABP).Pharmacy license (by job entry date).
Completion of an ACPE Accredited Immunization training program (for example, APhA, Pharmacy School Curriculum, State Pharmacy Association sponsored).Preferred Qualifications...
Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.
Primary Location...1300 E ALBANY ST, BROKEN ARROW, OK 74012-8951, United States of AmericaWalmart and its subsidiaries are committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.The incumbent will design, implement, and manage learning and development programs that align with business goals, foster a culture of continuous improvement, support career progression and cross training for both direct and indirect team members.
Essential Functions: Lead and manage competency and career path design for all technical workforce.
Establish a fair, transparent, and performance-based promotion process that supports employee growth, retention, and operational excellence.
Manage and lead the design, development, and delivery of learning and development programs.
Work closely in collaboration with subject matter experts and site leaders to deliver and create effective learning solutions to support business changes.
Develop and deliver engaging training programs for employees, supervisors, and support staff.
Create career development frameworks and tools that empower employees to grow within the organization.
Support initiatives that promote apprenticeships and technical school partnerships to attract and retain highly qualified talent.
Foster a learning culture that values safety, quality, innovation and teamwork.
Track and report on training effectiveness, participation and impact.
Responsible for developing KPI's that measure effectiveness of technical learning and utilization.
Use data to continually improve learning programs and demonstrate ROI.
The incumbent will have approximately 7 direct reports.
Required Qualifications of Every Candidate (Education, Experience, Knowledge, Skills and Abilities): Preferred Bachelor's degree with 6 years of experience or Associates Degree with 8 years of experience or 10 years of experience.
Experiencing building development curriculum and measuring impact.
Strong facilitation, coaching, and instructional design skills.
Working knowledge of Microsoft Office (Word, Excel, Outlook, and Access) Knowledge of and experience with the following welding processes: Gas Metal Arc Welding (GMAW), Flux Core Arc Welding (FCAW), Shielded Metal Arc Welding (SMAW) and Submerged Arc Welding (SAW) Knowledge of flame cutting, plasma cutting, carbon arc cutting and metalizing Knowledge of CNC systems, and machinery that includes straighteners, burn tables, brake press as well as material handling operations.
Highly Qualified Candidates Will Also Possess These Qualifications: Experience in manufacturing or a similar industry Familiarity with lean manufacturing or continuous improvement methodologies.
Copilot said: Copilot Here is a polished, professionally rewritten version that preserves the original meaning while improving clarity and flow: Summary of the Position The Technical Training and Development Supervisor plays a key role in shaping operational development strategies and leading the delivery of training programs and workshops.
This role is responsible for designing, implementing, and managing learning and development initiatives that align with business objectives, encourage continuous improvement, and support career advancement and cross training for both direct and indirect employees.
Essential Functions Lead and oversee the creation of competency frameworks and career paths for all technical roles.
Establish a fair, transparent, performance driven promotion process that supports employee development, retention, and operational excellence.
Manage and direct the design, development, and deployment of learning and development programs.
Collaborate closely with subject matter experts and site leadership to create and deliver effective training solutions that align with changing business needs.
Develop and present engaging training programs for employees, supervisors, and support teams.
Create career development tools and frameworks that empower employees to grow within the organization.
Support initiatives involving apprenticeships and technical school partnerships to attract and retain highly skilled talent.
Promote a culture of learning that emphasizes safety, quality, innovation, and teamwork.
Track and report on training participation, effectiveness, and impact.
Develop KPIs to measure the effectiveness and utilization of technical learning programs.
Use data to drive ongoing improvements to training programs and demonstrate return on investment (ROI).
Supervise approximately seven direct reports.
Required Qualifications Bachelor's degree with 6 years of experience, or Associate degree with 8 years of experience, or 10 years of relevant experience.
Experience creating development curriculum and measuring its effectiveness.
Strong facilitation, coaching, and instructional design abilities.
Proficiency with Microsoft Office applications (Word, Excel, Outlook, Access).
Knowledge and experience with welding processes including GMAW, FCAW, SMAW, and SAW.
Understanding of flame cutting, plasma cutting, carbon arc cutting, and metalizing.
Familiarity with CNC systems and machinery such as straighteners, burn tables, brake presses, and material handling equipment.
Preferred Qualifications Experience in manufacturing or related industries.
Knowledge of lean manufacturing principles or continuous improvement methodologies.
Nesco Resource offers a comprehensive benefits package for our associates, which includes a MEC (Minimum Essential Coverage) plan that encompasses Medical, Vision, Dental, 401K, and EAP (Employee Assistance Program) services.
Nesco Resource provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
Join our hand-selected DRIVEN TEAM of extraordinary human beings. Join our MISSION of SERVING PATIENTS WITH EXCELLENCE.
Our Territory Manager will help us grow and serve our patients and our team of high achievers through spreading our message and products to help positively impact patients' lives.
What you will LOVE to do…
• Carrying a FOCUSED line of products to reduce patient pain and edema. • Help accounts understand the importance of these products in the marketplace and establish new business along the way. There will be PLENTY of opportunities to learn and grow.
• You will help us serve our patients well by ensuring patients are trained, supported, and cared for with excellence.
YOU’RE THE HIGH-ACHIEVER WE’RE LOOKING FOR IF…
- You are excited to serve every day and make a positive impact on others.
- You are eager to continuously learn and grow individually and within our team.
- You are flexible and resilient when faced with a multitude of demands on your attention.
- You are often described as self-disciplined and a problem solver by your friends and family.
- You aren’t afraid to take ownership and voice opinions that make something better.
- You get excited to do impactful, hard work.
- You enjoy serving others and supporting them on their journey.
- You are proactive and a team player.
- You hold yourself to a high standard.
- You are positive, motivated, and a quick learner.
- You have a “figure it out” attitude about new projects or tasks you haven’t done before.
- Prior sales/service experience is helpful, but not required.
- Computer and internet access is required.
- Full-time
Compensation: BETTER than competitive with bonuses and unlimited growth opportunities. Commission Only.
As an independent contractor you will get to experience all of the benefits listed above along with flexibility of schedule, work from home option, freedom to design your work around your life, and tax benefits all while working on a high paced, high growth team.
NOTE: HIGH-ACHIEVERS ONLY
Please do not apply for this position unless you can prove through documentation that you are a well-versed Territory Manager. This is a highly coveted, flexible position with a huge opportunity for growth and we will only settle for an A-Player.
Are You THE EXCEPTION?
- If so, submit your application. We can promise you; it will be unlike any place you have worked before.
Role: General Superintendent – Heavy Civil
Location: Tulsa, Oklahoma
Immediate Need
Compensation: $150,000 – $175,000 + Relocation Assistance
We are partnering with a well-established self-performing heavy civil contractor that is looking to bring on a General Superintendent to lead field operations across active and upcoming projects in the Tulsa market and projects throughout Oklahoma and Texas.
This is a senior field leadership role for someone who knows how to run work, lead superintendents, and keep projects moving safely, efficiently, and profitably.
What You’ll Be Doing
- Oversee day-to-day field operations across multiple heavy civil projects
- Lead, mentor, and hold accountable project superintendents and field leadership
- Drive project schedules, productivity, safety, and quality
- Coordinate with project management to ensure alignment on manpower, equipment, and sequencing
- Serve as the senior field voice on grading, sitework, and wet utility scopes
- Proactively identify and solve field issues before they impact schedule or cost
Ideal Background
- 5–10+ years of progressive experience in heavy civil construction
- Strong background in grading, sitework, and/or wet utilities
- Experience working for a self-performing contractor
- Proven ability to lead crews and superintendents across multiple jobs
- Strong understanding of safety, production planning, and field execution
- Willingness to relocate to Tulsa, OK (relocation assistance provided)
Compensation & Benefits
- Base salary: $150,000 – $180,000 (depending on experience)
- Relocation assistance available
- Competitive benefits package
- Long-term opportunity with a stable, growing contractor
Why This Role
- Immediate impact role with real authority in the field
- Strong backlog and steady pipeline of work
- A leadership team that values experienced operators, not micromanagement
- Opportunity to help shape field operations as the company continues to grow
Physical Therapist Career Opportunity
Walk in Wednesday Interviews are held every Wednesday, 9am-5pm, no appointment needed.
JoinaTeamThat PutsYourPassionforCare First
Are you seeking a fulfilling career that feels like home and lets you make a meaningful impact? At Encompass Health, you'll find an opportunity to provide exceptional care and support to our patients, witnessing their remarkable progress firsthand. As a Physical Therapist, your specialized skills will help deliver high-quality, compassionate care, allowing you the time to deeply understand and guide patients on their rehabilitation journey. Our well-equipped physical therapy gyms, backed by the latest technology, foster a supportive, driven, and welcoming environment. From day one, you'll experience a rewarding career and comprehensive benefits that prioritize your peace of mind and professional growth. Welcome to a place where your passion for care fuels remarkable progress and fulfillment.
A GlimpseintoOur World
Whether you're at the early stages of your career, seeking to build a strong foundation, or an experienced Physical Therapist in search of a better environment to call home, you'll experience the difference the moment you become a part of our team. Being at Encompass Health means being with a growing national inpatient rehabilitation leader. We take immense pride in our career growth opportunities and how our team collaborates for the greater good of our patients. Our achievements, including being named one of the "World's Most Admired Companies" and receiving the Fortune 100 Best Companies to Work For® Award, make us truly remarkable.
OurCommitmentto You
Our benefits are designed to support your well-being and startonday one:
- Affordable medical, dental, and vision plans for both full-time and part-time employees and their families.
- Generous paid time off that accrues over time.
- Tuition reimbursement and continuous education opportunities for your professional advancement.
- Company-matching 401(k) and employee stock purchase plans for a secure financial future.
- Flexible spending and health savings accounts tailored to your unique needs.
- A community of individuals passionate about what they do.
BethePhysicalTherapistYou'veAlwaysAspiredto Be
Your journey involves:
- Providing direct inpatient care to patients in need of physical therapy.
- Supervising care and treatments, leading patient assessments, creating personalized care plans, and addressing patient concerns.
- Building meaningful relationships with patients by taking the time to understand their physical, mental, and emotional needs to support their recovery.
- Celebrating every victory along the way.
Qualifications
- Current licensure or certification as required by state regulations.
- CPR certification.
- Master's Degree preferred, or Bachelor's Degree plus sufficient experience in the field.
We're eager to meet you, and we truly mean that. Join our family, and let's make a difference together!
Senior Payroll Manager
Chicago, IL (Hybrid – 2 days office / 3 days WFH)
$170,000+ Base + 15% Bonus
We are supporting a large, global organisation on the appointment of a Senior Payroll Manager to lead payroll operations across the Americas region.
This role sits within the global shared services structure and reports directly to the Global Payroll Director. The successful candidate will take responsibility for payroll delivery across North and Latin America, while leading a distributed payroll team.
The organisation employs 10,000+ people globally and operates across multiple international jurisdictions, making this an excellent opportunity for an experienced payroll leader who is comfortable managing complex, multi-country payroll operations.
Senior Payroll Manager – Key Responsibilities
- Lead payroll operations across US, Canada and LATAM
- Manage and develop a distributed payroll team including professionals based in Costa Rica and the United States
- Ensure payroll accuracy, compliance and timely delivery across multiple countries and pay cycles
- Partner closely with HR, Finance, Tax and external vendors to support payroll delivery
- Monitor payroll metrics and performance across the team and drive continuous improvement
- Support payroll projects, process improvements and operational enhancements
- Act as a senior escalation point for payroll issues and complex queries
- Maintain strong governance and compliance across all payroll activities
Senior Payroll Manager – Candidate Profile
- 10+ years' payroll experience within complex, multi-country environments
- Strong experience managing US payroll alongside Canada and LATAM operations
- Proven leadership experience managing teams of 6+ payroll professionals, ideally across multiple locations
- Comfortable operating within a global payroll structure and working with international stakeholders
- Strong communication skills and the ability to lead teams remotely
- Process-driven, organised and comfortable working with payroll metrics and reporting
- Experience working within large, global organisations preferred
This is a high-impact leadership role within a global payroll function and offers the opportunity to shape payroll operations across a large and diverse region.
JGA are dedicated to delivering the best possible candidate experience. Due to the high volume of applications, we regret that we are not always able to respond to every individual applicant. If your application is shortlisted, a member of our team will be in touch. Thank you for your understanding.
JGA Recruitment Group Ltd (\"We\") are committed to equality of opportunity for all applications regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships. We strongly encourage suitably qualified applicants from a wide range of backgrounds to apply.
We are also committed to protecting and respecting your privacy. We are a specialist Payroll and HR recruitment agency and recruitment business as defined in the Employment Agencies and Employment Businesses Regulations 2003 (our business). These statements together with our privacy notices set out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us.
Remote working/work at home options are available for this role.
Our client, a fintech leader with amazing culture, is hiring for a contract Data Scientist (Data Science Analyst). This is a hybrid position with 3 days a week onsite in Mountain View, CA.
This role will be on the company's product data science team, working directly with stakeholders across marketing, product and finance teams to define data requirements, executing data science initiatives (customer segmentation/attribution, campaign analysis, product targeting, experimentation, predictive modeling), and generating actionable insights/recommendations. Strong skills in SQL, Python, Tableau, and ETL pipelining are required.
Contract Duration: 12 Months to Start
Responsibilities:
- Conceptualize business problems or opportunities, formulate hypotheses and goals, define key metrics, and make actionable recommendations
- Drive strategic insights for data science supporting the product ecosystem customer upgrade/attach/monetization/migration initiatives
- Working with marketing stakeholders to define requirements, execute marketing campaign analytics, and marketing attribution.
- Develop predictive models, conduct experimentation beyond A/B testing, and generate actionable customer insights that inform product innovation
- Build and apply durable customer segmentation patterns to renew product targeting, positioning, and customer experience
- Translate complex data insights into actionable recommendations for technical and non-technical stakeholders, and business leaders
- Raise craft bar for the analysts on team
Required Skills:
- Minimum of 5-7 years of experience in business analytics and data science, analyzing business/segment performance and conversion funnels
- Ability to formulate data-backed strategies that will drive step-function growth for the business as well as increase customer benefit
- Experienced in experimentation or A/B testing, marketing campaign analytics, and marketing attribution
- Practical experience constructing data pipelines and ETL utilizing SQL and Python, as well as data solutions from cloud platforms
- Strong data storytelling skills, with a proven ability to rapidly construct impactful visualization, communicate insights and influence marketing and product leadership
- Ability to generate hypotheses grounded in customer behavior, industry trends, and external market factors.
- Experience in the SaaS industry is huge. Fintech or SMB space experience is a plus.
- Demonstrated experience in building reusable and scalable analytics solutions, with a focus on efficiency and avoiding duplication of work
- Outstanding communication skills with the ability to influence decision makers and build consensus with teams
- Quick learner, adaptable, with the ability to work independently and lead the team in a fast-paced environment
Remote working/work at home options are available for this role.
Driven by a unique Purpose, Culture, and Value Delivery Model, we enable meaningful connections between talented professionals and forward-thinking organizations.
Since our formation in 2002, organizations across commercial and public sectors have been trusting us to help build their teams with exceptional temporary and permanent talent.
Visit us at to learn more and view our open positions.
Please apply or call one of us to learn more For further inquiries about this opportunity, please contact one of our Talent Specialists, Amit, at 224 507 1290 Title: IT Solution Architect (Financial Systems)
- Remote Location: Remote (Candidates local to Corning, NY and Charlotte, NC are preferred.
Open to candidates in other locations; candidates must be willing to work EST time zone) Duration: 12 Months with possibility of extension based on demand.
Schedule: Full-time, M-F, 8 AM
- 5 PM.
Some potential flexibility may be required for after-hours work, as needed.
Travel
- up to 25% for travel to Corning, NY.
Estimated as one week per month based on project need.
Only W2 candidates are eligible for this position.
Third-party or C2C candidates will not be considered Position Summary The IT Solution Architect for Supply Chain and Finance is responsible for designing, developing, and guiding the implementation of enterprise technology solutions that support client's financial and supply chain processes.
This role collaborates closely with business stakeholders and cross-functional IT teams to ensure systems are scalable, secure, and aligned with organizational strategy.
The architect enables operational excellence by shaping solution roadmaps, ensuring platform integrity, and driving continuous improvement across finance and supply chain applications.
Key Responsibilities Solution Architecture and Design Develop end-to-end architectural designs for finance and supply chain systems in alignment with business objectives.
Assess existing application landscapes and recommend improvements, modernization opportunities, and integration strategies.
Ensure solutions comply with security, data governance, and enterprise architecture standards.
Business Partnership and Collaboration Engage with Finance, Supply Chain, and IT partners to understand business needs and translate them into technical requirements.
Participate in recurring strategic and operational touchpoints, including cFIN review sessions and architecture-focused team meetings.
Provide subject matter guidance on financial systems such as OneStream and other platforms influencing client's digital finance ecosystem.
Technical Leadership and Support Serve as the technical lead for solution implementations, enhancements, and integrations across finance and supply chain domains.
Address escalated issues, provide root-cause analysis, and ensure long-term stability of assigned applications.
Partner with engineering and operations teams to ensure solution resilience, performance, and sustainability.
Governance, Standards and Documentation Contribute to the development of architecture standards, design patterns, and best practices.
Maintain accurate architectural documentation, including roadmaps, diagrams, functional specifications, and integration models.
Continuous Improvement and Innovation Evaluate emerging technologies and recommend opportunities to enhance process efficiency, automation, and system capabilities.
Support modernization initiatives that strengthen client's digital transformation objectives in the finance and supply chain organizations.
Required Qualifications
- Education and Experience Bachelor's degree in Information Technology, Computer Science, Engineering, or related field (minimum required).
5 years of experience as a Solution Architect with financial systems.
Proven experience architecting solutions in enterprise finance and/or supply chain environments.
Deep knowledge of financial systems (e.g., OneStream, SAP cFIN (Central Finance), or similar platforms).
Familiarity with SAP finance and supply chain modules.
Strong understanding of systems integration, data flows, and enterprise application ecosystems.
Ability to translate complex technical concepts into clear business language.
Key Competencies Strategic Thinking Ability to design future-focused, scalable solutions.
Technical Expertise Strong architecture and platform skills across finance and supply chain.
Communication and Influence Effectively collaborates with technical and non-technical stakeholders.
Problem Solving Skilled at diagnosing complex issues and proposing durable solutions.
Execution Ability to manage multiple priorities and deliver high-quality outcomes.
Preferred Qualifications Experience working in a global, matrixed organization.
Understanding of data governance, security protocols, and architecture frameworks.
Demonstrated ability to lead collaborative solution workshops and stakeholder discussions.
Interview Process: Two rounds.
First round phone screen with direct manager.
Second round video panel interview, including technical review.
About us: DivIHN, the 'IT Asset Performance Services' organization, provides Professional Consulting, Custom Projects, and Professional Resource Augmentation services to clients in the Mid-West and beyond.
The strategic characteristics of the organization are Standardization, Specialization, and Collaboration.
DivIHN is an equal opportunity employer.
DivIHN does not and shall not discriminate against any employee or qualified applicant on the basis of race, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, or military status.
SAP cFIN, OneStream
Remote working/work at home options are available for this role.
Digital Content Specialist II (Hybrid)
Chicago, IL
The American Medical Association (AMA) is the nation's largest professional Association of physicians and a non-profit organization. We are a unifying voice and powerful ally for America's physicians, the patients they care for, and the promise of a healthier nation. To be part of the AMA is to be part of our Mission to promote the art and science of medicine and the betterment of public health.
At AMA, our mission to improve the health of the nation starts with our people. We foster an inclusive, people-first culture where every employee is empowered to perform at their best. Together, we advance meaningful change in health care and the communities we serve.
We encourage and support professional development for our employees, and we are dedicated to social responsibility. We invite you to learn more about us and we look forward to getting to know you.
We have an opportunity at our corporate offices in Chicago for a Digital Content Specialist II on our Digital Marketing team. This is a hybrid position reporting into our Chicago, IL office, requiring 3 days a week in the office.
As a Digital Content Specialist II, you will support UX copywriting and content
across AMA's digital platforms, with a primary focus on FREIDA, a platform that
helps medical students search for and evaluate residency programs. The role contributes
to the creation of specialty-specific informational content, user-facing copy,
and messaging that helps guide medical students, residents, and physicians
through critical career decisions. Working under established UX and content
standards, this role applies UX writing best practices to improve clarity,
engagement, and usability. The position works closely with product, UX, and
marketing teams to ensure content is consistent, effective, and aligned with
the overall member experience.
RESPONSIBILITIES:
Writing and Content Development
- Write comprehensive Q&A content for individual medical specialties within the FREIDA Specialty Guide
- Develop and maintain informational content across FREIDA resources, including the Residency Guide and student-facing guidance materials
- Develop copy for the Program Director Portal, including guidance, instructions, and resource content
- Create push notifications, alert banners, and promotional messaging to support engagement and highlight key deadlines and seasonal activities
- Collaborate with medical education stakeholders to ensure content accuracy and clinical appropriateness
FREIDA Content
- Create clear, concise, and user-centered copy for FREIDA and AMA digital properties that support the FREIDA experience, including AMAone and related join/renew and sign-in flows
- Write and optimize UX copy for onboarding sequences, navigation, error states, and transactional touchpoints
- Work on landing page and member-facing content that supports usability and conversion goals
- Collaborate with UX designers to integrate copy early in the design process and support effective content-design collaboration
- Conduct content audits and contribute recommendations to improve clarity and usability
User Insight and Industry Awareness
- Develop an understanding of medical student, resident, and physician behaviors to inform content strategy and UX copy decisions
- Apply user insight and evolving UX and healthcare education trends to support product, design, and marketing initiatives
- Refine content based on user feedback, observed behavior, and performance data
May include other responsibilities as assigned
REQUIREMENTS:
- Bachelor's degree in English, Communications, Journalism, Marketing, or a related field required
- Ability to translate complex or regulated information into clear, user-centered language
- Experience collaborating with product, design, and marketing teams through content contributions
- Experience supporting content standards, including voice, tone, and style guidelines
- Comfort presenting recommendations and incorporating stakeholder feedback
- Hands-on experience with enterprise CMS platforms, preferably Drupal, and collaboration tools including JIRA, Confluence, Asana and Figma
- Working knowledge of Google Analytics and Power BI to inform content improvements
The American Medical Association is located at 330 N. Wabash Avenue, Chicago, IL 60611 and is convenient to all public transportation in Chicago.
This role is an exempt position, and the salary range for this position is $74,160-$98,318. This is the lowest to highest salary we believe we would pay for this role at the time of this posting. An employee's pay within the salary range will be determined by a variety of factors including but not limited to business consideration and geographical location, as well as candidate qualifications, such as skills, education, and experience. Employees are also eligible to participate in an incentive plan. To learn more about the American Medical Association's benefits offerings, please click here.
We are an equal opportunity employer, committed to diversity in our workforce. All qualified applicants will receive consideration for employment. As an EOE/AA employer, the American Medical Association will not discriminate in its employment practices due to an applicant's race, color, religion, sex, age, national origin, sexual orientation, gender identity and veteran or disability status.
THE AMA IS COMMITTED TO IMPROVING THE HEALTH OF THE NATION
Apply NowShare Save JobRemote working/work at home options are available for this role.
Chicago, IL (Hybrid)
The American Medical Association (AMA) is the nation's largest professional Association of physicians and a non-profit organization. We are a unifying voice and powerful ally for America's physicians, the patients they care for, and the promise of a healthier nation. To be part of the AMA is to be part of our Mission to promote the art and science of medicine and the betterment of public health.
At AMA, our mission to improve the health of the nation
starts with our people. We foster an inclusive, people-first culture where
every employee is empowered to perform at their best. Together, we advance
meaningful change in health care and the communities we serve.
We encourage and support professional development for our employees, and we are dedicated to social responsibility. We invite you to learn more about us and we look forward to getting to know you.
We have an opportunity at our corporate offices in Chicago for a Sr. Manager Customer Success on our Marketing and Membership Experience team. This is a hybrid position reporting into our Chicago, IL office, requiring 2 days a week in the office.
This role manages the post-sale customer experience for group
membership institutions using MMX educational product. Responsible for
maximizing enablement, retention and ROI, while positioning Customer Success as
a differentiating attribute of AMA's educational products and brand. This role
oversees a team of Customer Success Managers, builds scalable systems to drive
engagement and institutional growth, and partners across internal teams to
deliver best-in-class customer experiences.
RESPONSIBILITIES:
Customer Success Framework and Operations
- Develop and continuously refine the Customer Success Playbook, including onboarding arc, product user training materials, communication templates, and outcome-aligned product guidance.
- Align service models to account segments and growth opportunities to optimize customer engagement.
- Assign accounts to Customer Success Managers based on account segment, product scope, and resource capacity.
- Identify and implement opportunities to streamline, digitize, and automate customer engagement with MMX education products to create efficiencies and evolve customer interactions within the learning environment.
- Develop business cases to integrate or invest in technologies that support customer scale.
- Coordinate cross-functional collaboration to enhance the post-sale customer journey.
- Identify and monitor key ROI metrics internally and on behalf of subscribers.
Customer Engagement Oversight
- Establish and operationalize a system for gathering and applying customer feedback across the engagement lifecycle.
- Determine frequency, audience, distribution channel and approach for applying results and sharing findings with relevant stakeholders.
- Partner with the Content and Communication team to cultivate customer advocates and produce targeted engagement materials.
- Collaborate with Product Ops team to address usability issues, including login friction and system administration challenges.
- Facilitate advisory groups with key customers and stakeholders to inform product evolution and deepen engagement.
- Coach Customer Success Managers to proactively manage retention, analyze account risk, and execute data-driven retention plans.
Staff Development & Management
- Provide ongoing leadership, training and development, ongoing feedback, support and counsel. Develop individual performance goals and accountabilities.
- Analyze capacity and align resources to support team and individual goals.
- Recruit and train staff, developing strong expertise in product attributes, customer insights, and communication. Ensure team mastery of all core MMX education products.
May include other responsibilities as assigned
REQUIREMENTS:
- Analytical, goal-oriented, and creative with excellent communication skills (written and verbal) and ability to excel in a matrixed environment.
- Bachelor's degree in business, communications, healthcare administration or related field required, Master's degree preferred.
- 7+ years of account management and customer relationship experience with segmented customers across multiple products required.
- 3+ years of people management experience required.
- Previous experience managing customers in a healthcare-related context preferred.
- Proven critical thinking skills with ability to identify and address root causes of recurring issues. Success in facilitating strong customer relationships and resolving issues to retain customers and increase loyalty.
- Proven ability to organize and prioritize while managing multiple projects/programs simultaneously in fast paced environment.
- Strong external presence to communicate with customers and stakeholders.
- Familiarity with learning management systems, online education programs, and accreditation standards strongly preferred, particularly in a medical setting.
- Some travel is required.
This role is an exempt position, and the salary range for this position is $102,816- $136,017. This is the lowest to highest salary we believe we would pay for this role at the time of this posting. An employee's pay within the salary range will be determined by a variety of factors including but not limited to business consideration and geographical location, as well as candidate qualifications, such as skills, education, and experience. Employees are also eligible to participate in an incentive plan. To learn more about the American Medical Association's benefits offerings, please click here.
The American Medical Association is located at 330 N. Wabash Avenue, Chicago, IL 60611 and is convenient to all public transportation in Chicago.
We are an equal opportunity employer, committed to diversity in our workforce. All qualified applicants will receive consideration for employment. As an EOE/AA employer, the American Medical Association will not discriminate in its employment practices due to an applicant's race, color, religion, sex, age, national origin, sexual orientation, gender identity and veteran or disability status.
THE AMA IS COMMITTED TO IMPROVING THE HEALTH OF THE NATION
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