Engineering Structures Impact Factor Jobs in Baldwin Hills, CA

Role: Plaintiff Labor and Employment Attorney

Location: Los Angeles, CA

About the Opportunity:

Join a highly successful and well-established Plaintiff-side firm in Los Angeles known for aggressively advocating for employees’ rights and achieving outstanding results for its clients. This firm has built a strong reputation for handling complex labor and employment matters and securing significant settlements and verdicts on behalf of employees who have experienced workplace violations.

The firm is seeking a driven Plaintiff Labor & Employment Attorney who is passionate about employee advocacy and eager to handle impactful cases involving workplace rights and protections.

Why Join Us?

1. Work on meaningful cases involving workplace rights and employee advocacy.
2. Strong support from experienced attorneys and paralegals.
3. Hybrid work environment based in Los Angeles.

The Role:

• Manage Plaintiff-side Labor & Employment cases from intake through resolution.
• Handle pleadings, discovery, depositions, mediations, and trial preparation.
• Represent employees in matters such as wrongful termination, discrimination, harassment, retaliation, and wage & hour violations.

Qualifications:

• Active California Bar required.
• Plaintiff Labor & Employment experience preferred.
• Bilingual Spanish/English is a plus.

Salary and Other Compensation:

The annual salary for this position is between $160,000 and $300,000. Factors which may affect pay within this range include geography/market, skills, education, experience, and other qualifications of the successful candidate.

Benefits:

Medical insurance (80% paid by employer)

Dental insurance (50% paid by employer)

Vision insurance (50% paid by employer)

401(k) match available after 1 year

2 weeks of PTO + 6 days sick time + 7 federal holidays

About Us

One Medical is a primary care solution challenging the industry status quo by making quality care more affordable, accessible and enjoyable. But this isn't your average doctor's office. We're on a mission to transform healthcare, which means improving the experience for everyone involved - from patients and providers to employers and health networks. Our seamless in-office and 24/7 virtual care services, on-site labs, and programs for preventive care, chronic care management, common illnesses and mental health concerns have been delighting people for the past fifteen years.

In February 2023 we marked a milestone when One Medical joined Amazon. Together, we look to deliver exceptional health care to more consumers, employers, care team members, and health networks to achieve better health outcomes. As we continue to grow and seek to impact more lives, we're building a diverse, driven and empathetic team, while working hard to cultivate an environment where everyone can thrive.

The Opportunity:

The One Medical Virtual Medical Team (VMT) is a leading provider of virtual clinical care, providing world-class, convenient, evidence-based virtual medical care to One Medical patients in concert with their primary care providers. Through advanced technology and a team-based approach, we care for patients 24 hours a day, 365 days a year. Our team is united by intellectual curiosity, inclusiveness, and a powerful mission: transforming healthcare and bringing world-class primary care to everyone.

Employment type:

• Full time 40 hours including evenings and weekends

What you'll be working on:

• Treating patients via tele-health visits, including telephonic triage calls, video visit appointments, and email follow-ups
• Continuous learning during weekly Clinical Rounds and through other modalities
• Ongoing collaboration with both virtual and in-office teammates via daily huddles
• Utilization of your specific clinical training and opportunities to give exceptional care to patients virtually
• Willing to obtain additional state licensure and credentialing for One Medical virtual primary care in additional states

Education, licenses, and experiences required for this role:

• Completion of master's degree in an accredited Physician Assistant program (MSPAS) and is maintaining active NCCPA certification
• In the past 5 years, practiced as an Advanced Practitioner for at least:
  • 2 years in an outpatient primary care setting seeing patients of all ages (0+), OR 2 years in an urgent care or emergency medicine setting seeing patients of all ages (0+)
• Currently licensed in CA with ability to obtain additional state licenses
• Ability to work weekday and weekend shifts (every other Saturday AND or Sunday required)
• Current shifts range from (6am - 12am PST)
• Excellent clinical and communication skills

One Medical providers also demonstrate:

• A passion for human-centered primary care
• The ability to successfully communicate with and provide care to individuals of all backgrounds
• The ability to effectively use technology to deliver high quality care
• Clinical proficiency in evidence-based primary care
• The desire to be an integral part of a team dedicated to changing healthcare delivery
• An openness to feedback and reflection to gain productive insight into strengths and weaknesses
• The ability to confidently navigate uncertain situations with both patients and colleagues
• Readiness to adapt personal and interpersonal behavior to meet the needs of our patients

This is a full-time virtual role.

One Medical is committed to fair and equitable compensation practices.

The base hourly range for this role is $59.10 to $65.50per hour (plus evening and weekend differential) based on a full-time schedule. Final determination of starting pay may vary based on factors such as practice experience and patient care schedule. Additional pay may be determined for those candidates that exceed these specified qualifications and requirements. For more information, visit Medical offers a robust benefits package designed to aid your health and wellness. All regular team members working 24+ hours per week and their dependents are eligible for benefits starting on the team member's date of hire:

Taking care of you today

• Paid sabbatical for every five years of service
• Free One Medical memberships for yourself, your friends and family
• Employee Assistance Program - Free confidential services for team members who need help with stress, anxiety, financial planning, and legal issues
• Competitive Medical, Dental and Vision plans
• Pre-Tax commuter benefits
• PTO cash outs - Option to cash out up to 40 accrued hours per year

Protecting your future for you and your family

• 401K match
• Credit towards emergency childcare
• Company paid maternity and paternity leave
• Paid Life Insurance - One Medical pays 100% of the cost of Basic Life Insurance
• Disability insurance - One Medical pays 100% of the cost of Short Term and Long Term Disability Insurance

In addition to the comprehensive benefits package outlined above, practicing clinicians also receive

• Malpractice Insurance - Malpractice fees to insure your practice at One Medical is covered 100%.
• UpToDate Subscription - An evidence-based clinical research tool
• Continuing Medical Education (CME) - Receive an annual stipend for continuing medical education
• Rounds - Providers end patient care one hour early each week to participate in this shared learning experience
• Discounted rate to attend One Medical's Annual REAL primary care conference

One Medical is an equal opportunity employer, and we encourage qualified applicants of every background, ability, and life experience to contact us about appropriate employment opportunities.
One Medical participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. Please refer to the E-Verification Poster and Right to Work Poster for additional information.

ANEUVO is developing breakthrough neuromodulation devices and bioelectronic medicine to treat diseases and injuries that are incurable with conventional pharmacological agents. We are building a cohesive team with complementary and multidisciplinary expertise to develop and bring our products to market.

We are currently looking for a detail-oriented and reliable Production Operator / Technician to join our manufacturing team in producing high-quality medical devices. You will be responsible for operating equipment, assembling components, inspecting products, and ensuring adherence to strict regulatory standards such as ISO 13485 and FDA cGMP.

Key Responsibilities:

• Operate and monitor production equipment according to SOPs (Standard Operating Procedures)
• Assemble medical device components manually or using automated tools
• Perform in-process inspections and testing to ensure product quality
• Maintain accurate records of production output, defects, and downtime
• Follow Good Manufacturing Practices (GMP), cleanroom protocols, and safety guidelines
• Participate in root cause analysis and continuous improvement activities
• Support equipment maintenance, calibration, and troubleshooting
• Collaborate with quality, engineering, and warehouse teams to meet production goals

Qualification:

• High School diploma or GED required; Associate degree or technical certification preferred
• 3 to 5 years of experience in a manufacturing environment, preferably medical device or pharmaceutical
• Basic knowledge of GMP, ISO 13485, and cleanroom standards
• Ability to read technical drawings, work instructions, and production schedules
• Strong attention to detail and manual dexterity
• Ability to stand for long periods and lift up to 30 lbs
• Comfortable working in controlled environments

Preferred Qualification:

• Experience with medical device assembly
• Familiarity with electronic batch records (EBR) and ERP systems
• Ability to work effectively in a team-oriented, fast-paced environment
• Good written and verbal communication skills

What we offer:

• A unique opportunity to drive a revolution in medical practices and to significantly improve the health condition of patients
• A unique environment for you to exercise your talents and be impactful
• Medical, dental and vision insurance
• Employee stock options

Last but not least, we are a small team and thus everyone plays a critical role - your voice will be heard clearly and loudly! Come join us and build the future, today.

Location: Tarzana, CA

Duration: 90 days

Start Date: Apr 12, 2026

End Date: Jul 12, 2026

Contract Type: W2 through staffing supplier, Full-Time (40 hrs/week)

Pay: $25.20 per hour

Visa Sponsorship: Not provided

Interview Process:

30 minutes via MS Teams

At AstraZeneca's Oncology R&D division, we follow the science to explore and innovate. We are working towards treating, preventing, modifying, and even curing some of the world's most complex diseases. Here we have the potential to grow our pipeline and positively impact the lives of billions of patients around the world. We are committed to making a difference and have built our business around our passion for science. Now we are fusing data and technology with the latest scientific innovations to achieve the next wave of breakthroughs.

Position Summary:

We are seeking a Contractor to support our dynamic Manufacturing team in the production of TCR-T, CAR-T, and allogeneic cell therapy investigational products. This contract role is based in Tarzana, CA, with occasional travel to Santa Monica, CA as needed. The contractor will report to the Associate Director of Manufacturing, NGF70.

This role will ensure successful manufacture and release of cell therapy products by following established processes in full compliance with cGMP. This role also supports manufacturing operational readiness and the successful technology transfer of pipeline products using knowledge of cGMP regulations.

This is a 90 day contingent assignment, with the possibility of extension based on project needs, performance, and budget availability.

Compensation and employment terms will be managed through an approved staffing partner. This role is not eligible for company-sponsored benefits unless provided by the staffing agency.

Responsibilities:

• Using general application of principles, support activities to ensure GMP readiness for clinical manufacturing, including but not limited to equipment procurement, installation and qualification, facility qualification, and technology transfer.

• Perform operational tasks within a cleanroom environment in a manner consistent with safety policies, quality systems, and cGMP requirements.

• Assist in developing Standard Operating Procedures (SOPs) and other documents for manufacturing processes.

• Set up manufacturing areas and equipment, including complex automated cell processing equipment.

• Follow all cleaning and gowning procedures for the facility.

• Maintain appropriate inventories of material and supplies within the cleanroom areas to support manufacturing activities.

• Ensure all materials and equipment are identified and available in time for manufacturing activities.

• Support Process Development (PD) and Manufacturing Sciences & Technology (MSAT) to align manufacturing plans with product development plans.

• Ensure that all production operations are controlled and performed within cGMP regulatory guidelines.

• Provide verbal and written updates to Manufacturing leadership.

• Perform other responsibilities and project-based assignments as needed to support manufacturing operations.

Experience and Education:

• Minimum of five (5) years of experience with a High School Diploma or a BS/BA in a relevant science or engineering discipline.

• Understanding of cGMP process and knowledge of CMC regulatory framework for biologics.

• Knowledge of aseptic techniques for primary human cell cultures and GMP manufacturing and supporting tech transfer and GMP clinical/commercial manufacturing operations.

Additional Requirements:

• Knowledge of industry practices, cell therapy manufacturing experience preferred.

• Develop solutions to complex problems independently.

• Refer to established precedents and policies or use original thinking.

• Help determine goals of assignment.

• Plan schedules and arranges own activities.

• Work is reviewed upon completion for adequacy in meeting goals.

-CAR-T immunotherapy production operator/verifier/runner

-Deviation support

-Experience with operating cell therapy equipment such as NC-200 Nucleocounter Automated Cell Counter, Dynasellect, Cue, Welder, Sealer, Microscope, Sefia, Finia, Sepax, and ISO 5 aseptic operations

When we put unexpected teams in the same room, we fuel bold thinking with the power to inspire life-changing medicines. In-person working gives us the platform we need to connect, work at pace and challenge perceptions. That's why we work, on average, a minimum of three days per week from the office. But that doesn't mean we're not flexible. We balance the expectation of being in the office while respecting individual flexibility. Join us in our unique and ambitious world.

Job Title: Director, Logistics & Capacity

Location: Remote - Los Angeles, California | Sacramento, California, United States

Type: Full Time

Our Client is seeking a dynamic Director of Logistics & Capacity to lead and optimize Nurse Practitioner (NP) scheduling and operational capacity across the organization. This is a high‑impact role for an experienced logistics leader who excels in process improvement, cross‑functional collaboration, and strategic execution.

In this position, you will evaluate current operational workflows, design and implement process enhancements, and partner closely with senior leadership to advance organization‑wide initiatives. The ideal candidate brings strong analytical skills, proven change‑management experience, and the ability to drive measurable improvements in efficiency, performance, and capacity planning.

What You’ll Do

• Lead logistics planning and support operational leaders in identifying, developing, and executing strategic initiatives.
• Build and deploy new operational tools, ensuring teams are trained and equipped to use them effectively.
• Analyze NP scheduling and capacity trends, develop data‑driven insights, and present recommendations to senior leadership.
• Drive organizational change initiatives with strong governance, process improvement frameworks, and performance‑tracking mechanisms.
• Partner with cross‑functional leaders to address complex operational challenges and provide strategic consulting support.
• Lead high‑visibility projects by framing key issues, developing hypotheses, evaluating risks, testing solutions, and planning broad implementation.
• Apply change‑management best practices—assessing readiness, communicating with stakeholders, delivering training, and measuring outcomes.
• Support additional operational or strategic tasks as needed.

What You Bring

• Ability to lead change effectively while supporting business goals and organizational growth.
• Strong qualitative and quantitative analytical skills.
• A hands‑on, practical approach with strong problem‑solving ability.
• Strategic, creative thinking and comfort working in fast‑paced, dynamic environments.
• Excellent written and verbal communication skills, with the ability to present to diverse audiences.
• Strong listening skills and the ability to build collaborative relationships across teams.

Qualifications

Required:

• Bachelor's degree in Logistics, Business, Healthcare, Operations, Engineering, Economics, or a related field.
• Minimum of 5 years of logistics experience.
• At least 2 years of leadership or people‑management experience.

Preferred:

• Master’s degree.

Title: Bookkeeper (FT-Onsite)

Hours: Monday – Friday/9:00am-5:00pm

Location: Los Angeles, California 90039

Compensation: $29/hour

About the Opportunity: Bookkeeper (Full-Time, Onsite – Los Angeles, CA)

Talley LLP is partnering with a well-established, privately held business in Los Angeles that is seeking a detail-oriented and dependable Bookkeeper to support its day-to-day financial operations. This is a full-time, onsite opportunity offering stability, consistency, and the ability to make an immediate and meaningful impact within a growing organization.

This role is ideal for a hands-on accounting professional who enjoys working in a close-knit, team-oriented environment and takes pride in maintaining accurate financial records while supporting the overall success of the business. You will work closely with ownership and play a key role in ensuring the financial health and operational efficiency of the organization.

The company offers a supportive and collaborative work environment where your contributions will be visible and valued. If you are proactive, organized, and motivated to bring structure and efficiency to accounting processes, this is an excellent opportunity to step into a role where you can truly make a difference.

Fluency in both English and Spanish is a required, non-negotiable qualification for this role.

Position Overview

The Bookkeeper will be responsible for managing core accounting functions, maintaining accurate financial records, and supporting ownership with timely reporting and financial insights. The organization currently utilizes QuickBooks and Paychex, and is seeking someone who can bring structure, organization, and efficiency to the accounting function.

Key Responsibilities

• Perform full-cycle bookkeeping, including accounts payable, accounts receivable, and general ledger maintenance
• Prepare monthly financial statements (income statement and balance sheet)
• Maintain and reconcile bank and credit card accounts
• Process payroll through Paychex and ensure accuracy of employee records
• Manage invoices, collections, and vendor payments
• Support ownership with basic financial reporting and cash flow tracking
• Maintain organized and accurate financial records and documentation
• Assist in transitioning manual processes to more efficient digital workflows (e.g., ACH, bill pay)

Required Qualifications (Must-Haves)

• Fluent in both Spanish and English (required – must be able to communicate professionally in both languages)
• Proven experience with QuickBooks
• Experience using Paychex for payroll processing
• 3+ years of bookkeeping or accounting experience
• Strong understanding of basic accounting principles
• High attention to detail and accuracy
• Ability to work independently and manage priorities

Schedule & Compensation

• Schedule: Monday – Friday, 9:00 AM – 5:00 PM (onsite)
• Location: Los Angeles, CA 90039
• Compensation: $29.00 per hour
• Benefits: Health benefits offered after a 90-day probationary period

Additional Information

• This is a confidential search conducted on behalf of a private client
• The ideal candidate is reliable, organized, and comfortable working directly onsite with ownership
• Ability to help modernize the accounting processes and contribute to operational efficiency is a major plus

This is an excellent opportunity for an experienced bookkeeper who is looking for a stable, long-term role with a company that values accuracy, accountability, and continuous improvement.

Are you an experienced litigation attorney with a background in construction or complex business disputes who is seeking a fully remote role without sacrificing the quality or sophistication of your work? Do you want to collaborate with seasoned litigators on high-exposure matters while enjoying the flexibility of a remote practice? Are you looking for a firm that values excellence, trust, and long-term professional growth?

If so, this opportunity may be an excellent fit.

Scion Legal has been engaged to lead a confidential search on behalf of a respected and well-established multi-office law firm with a strong presence across the Southwest and Western United States. The firm is seeking a Construction and Business Litigation Attorney to support its Irvine, California office, with the role structured as fully remote.

LEGAL OPPORTUNITY OVERVIEW

This is a compelling opportunity for a motivated and detail-oriented attorney with 2 to 7 years of experience to join a sophisticated construction and business litigation practice in a fully remote capacity. Attorneys in this group handle complex, high-value matters and work closely with experienced partners, clients, and insurance carriers across a wide range of industries and jurisdictions.

Despite the remote structure, attorneys are fully integrated into case teams and entrusted with meaningful responsibility across all phases of litigation.

WHAT YOU WILL DO

• Represent clients in complex construction and business litigation matters
• Handle disputes involving design professionals, contractors, manufacturers, developers, and property owners
• Draft and argue motions, pleadings, and discovery responses
• Participate in depositions, mediations, arbitrations, trials, and appellate matters
• Provide strategic counsel to clients and insurers throughout the lifecycle of construction projects, including claims guidance during active design and construction
• Work on matters involving large-scale infrastructure, public works, and commercial developments such as transportation projects, healthcare facilities, hospitality properties, utilities, and residential developments
• Collaborate remotely with partners and litigation teams while maintaining a high level of responsiveness and professionalism

WHAT YOU BRING

• J.D. from an ABA-accredited law school
• Active bar membership in good standing in at least one U.S. jurisdiction
• 2 to 7 years of experience in construction law, complex litigation, or business litigation
• Strong legal writing, analytical, and advocacy skills
• Prior experience working with insurance carriers or insured clients is strongly preferred
• Ability to manage matters independently in a remote environment while contributing effectively to a team-based practice

COMPENSATION AND REMOTE STRUCTURE

• Base Salary Range: $130,000 to $190,000, depending on experience and overall fit
• Fully remote role aligned with the Irvine, California office
• Exposure to sophisticated, high-value litigation and nationally significant construction projects
• Collaborative culture with experienced trial attorneys and meaningful mentorship
• Clear long-term growth and advancement potential

This is a rare opportunity to join a well-regarded construction and business litigation practice while enjoying the flexibility of a fully remote role tied to a premier Southern California office.

ABOUT OUR SEARCH FIRM:

Scion Staffing is a national, award-winning staffing firm! Since 2006, we have had the pleasure of successfully placing thousands of talented professionals with amazing career opportunities. Through our innovative team building and recruiting solutions, we bridge the gap in executive leadership searches, direct hire recruiting, interim leadership placement, and temporary professional staffing.

We are proud to be part of the Forbes lists of the Best Recruitment Firms and the Best Executive Search Firms in America. Additionally, Scion has been recognized as a ClearlyRated Best of Staffing firm as well as a top recruitment firm by The Business Times. Additional information about our firm can also be found online.

Scion Staffing, Inc. is an equal opportunity employer and service provider and does not discriminate based on race, religion, gender, gender identity, national origin, citizenship status, sexual orientation, disability, political affiliation or belief, or any other protected class. We are committed to the principles of Equal Opportunity Employment and are dedicated to making employment decisions based on merit and value, for ourselves, our client companies, and the candidates we represent.

For opportunities located in a region that have enacted fair chance, arrest or conviction-based employment ordinances, Scion Staffing proactively follows the enacted guidance and considers for employment all qualified applications with arrest and conviction records. We engage in socially conscious business practices and believe that diverse, inclusive, and non-biased talent and recruitment processes are foundational to the success of Scion as well as every client organization with whom we partner.

The Operations Accounts Receivable Lead will own the end-to-end receivables lifecycle for all bulk and wholesale matcha transactions, from national accounts to smaller customers. This role is responsible not only for invoicing and collections, but for actively managing cash risk, enforcing contract terms, aligning customer deposits with production and allocation schedules, and ensuring the company is never over-exposed on inventory or shipments. Open to applicants in all 50 states.

This individual will design and operate an AR system that ties deposits, allocations, contracts, and shipment releases together, working closely with Sales, Operations, and Import/Export to ensure goods move on time without carrying unnecessary receivable or inventory liability.

Responsibilities

End-to-End Accounts Receivable Ownership

End-to-End Accounts Receivable Ownership

• Manage the full AR lifecycle: contract review → deposit requirements → invoicing → collections → reconciliation.
• Oversee receivables across all customer segments, including national accounts, distributors, private-label customers, and smaller wholesale buyers.
• Ensure all negotiated pricing, freight terms, surcharges, tariffs, and special conditions are accurately entered, tracked, and collected.

Contract Enforcement & Risk Management

• Audit all customer activity against executed sales contracts to ensure strict adherence to:
• Payment terms
• Deposit requirements
• Allocation schedules
• Shipment release conditions
• Actively push for larger upfront cash deposits and reduced net terms, in coordination with Sales and Finance, to minimize receivables and inventory exposure.
• Identify and escalate contract deviations, late payments, or risk patterns early-before inventory is produced or released.

Deposit & Allocation AR System Development

• Design and maintain an AR framework that:
• Aligns customer advance deposits with production runs and allocation schedules
• Matches deposits against specific lots, SKUs, or contract volumes
• Reduces cash-inventory liability by ensuring inventory is backed by customer funds whenever possible
• Track deposit balances, applications, refunds, and roll-forwards with absolute clarity and auditability.

Cross-Functional Coordination (Critical)

• Partner closely with:
• Operations & Production – to align customer payments with milling, packing, and release timelines
• Import/Export & Logistics – to ensure payments clear before shipment while avoiding port or vessel delays
• Sales – to structure payment terms that protect cash while remaining commercially viable
• Ensure the rule is enforced: no payment = no release, without causing shipment bottlenecks or customer escalations; for NET term customers ensuring that their account is in good standing before additional goods release and enforcing and correcting any negative credit performance of any NET term customers.

Collections Leadership & Execution

• Lead and manage the AR/accounting team responsible for:
• Continuous follow-ups
• Structured, timely, and increasingly firm payment nudges
• Clear documentation of customer communications and commitments
• Establish escalation protocols for late or non-responsive customers, including payment holds and shipment freezes.

Reporting & Visibility

• Provide regular reporting on:
• AR aging by customer and deal
• Deposit coverage vs inventory exposure
• Contract-compliant vs at-risk accounts
• Cash-in vs goods-out timing gaps
• Surface actionable insights to leadership to support credit decisions, allocation planning, and customer prioritization.

Qualifications & Experience

• 5–10+ years in Accounts Receivable, Credit, or Accounting leadership, preferably in:
• CPG
• Food & beverage
• Import/export or inventory-heavy businesses
• Sales contracts with multiple variables in payment dues (freight, tariffs, goods, price increases, and so on)
• Strong experience managing:
• Large wholesale and national accounts
• Contract-driven pricing and payment terms
• Advance deposits and prepayment structures
• Proven ability to enforce payment discipline while working cross-functionally with Sales and Ops.
• Experience managing and motivating AR or accounting team members.

Skills & Competencies

• Exceptional attention to detail with contracts and financial terms
• Strong negotiation and assertive communication skills
• Systems thinker—able to design AR processes, not just execute them
• Comfortable pushing back internally and externally to protect cash
• Highly organized, deadline-driven, and persistent
• ERP/accounting system proficiency (Monday, QuickBooks, Hubspot)
• Able to handle the pressure of being responsible ~8-9 figures of AR, annually
• Ability to work within imperfect systems (and to help perfect them)
• Loves Matcha (a bonus)

Success Metrics (What “Good” Looks Like)

• Reduced AR aging and faster cash conversion cycles
• High percentage of inventory backed by customer deposits
• Zero shipment delays caused by payment surprises
• Fewer contract deviations and write-offs
• Clear, predictable cash flow aligned with allocation schedules

For interested applicants, please send your resume to:

(must cc: )

Email Subject: [Your Name] - Operations AR Lead

Business Operations Lead

Location: Santa Monica, CA (ONSITE ONLY)

Employment Type: Full-Time

About Plug

Plug is the only wholesale platform built exclusively for used electric vehicles. Designed for dealers and commercial consignors, Plug combines EV-specific data, systems and expertise to bring clarity and confidence to the wholesale buying and selling process. With the addition of Trade Desk™, dealers can quickly receive cash offers or list EV trade-ins directly into the auction, removing friction and maximizing returns. By replacing outdated wholesale methods with tools tailored to EVs, Plug empowers dealers to make faster and more profitable decisions with a partner they can trust. For more information, visit Opportunity

You will be Plug’s internal force multiplier. You will own cross-functional strategic projects, build and refine operating systems, drive accountability across teams, and ensure the company executes against its priorities. You will work directly with the executive team to turn strategy into action, pressure-test assumptions, and make the business run measurably better every quarter.

What You’ll Do...

Strategic & Operational Execution

• Lead high-priority, CEO/VP-level initiatives from concept to operational rollout (e.g., new business lines, geographic expansion, partnerships, auction ops, lender integrations).
• Develop and maintain company OKRs, quarterly planning cycles, and operational dashboards.
• Identify bottlenecks and design scalable processes for customer onboarding, dealer operations, vehicle flow, pricing, and dispute resolution.

Cross-Functional Leadership

• Partner with Product to translate operational needs into roadmap requirements; shape feature specifications, pilot new tools, define success metrics.
• Partner with Sales, Dealer Success, and Ops to build repeatable, measurable workflows.
• Drive alignment across functions; create clarity, surface risks early, and ensure accountability on major deliverables.

Data, Analytics & Decision Support

• Build models that inform pricing, auction performance, vehicle sourcing, lender economics, and operational capacity.
• Own critical dashboards and KPI definitions
• Run deep-dive analyses to uncover root causes and translate insights into operational changes.
  

Process Design & Scalability

• Architect and refine processes for Plug’s business lines 
• Build SOPs, playbooks, and repeatable systems that simplify complex operations.
• Evaluate and implement tools that improve speed, accuracy, and dealer experience.

What You’ll Bring...

• 6+ years in BizOps, Strategy & Ops, Operations, Consulting, or high-growth startup roles (auto/marketplaces a plus).
• You scale chaos into systems.
• You are analytically sharp: can build pricing models, size markets, and pressure-test logic.
• You have proficiency with analytics and visualization tools (SQL, Python, Tableau/Power BI, or equivalent)
• You write clearly and structure your thinking.
• You thrive in ambiguous zero-to-one environments.
• You move fast, operate independently, and have a low ego.
• You’re comfortable with high accountability and high visibility.

Why Plug?

• Direct ownership of a core growth lever in a rapidly evolving market.
• Opportunity to shape Plug’s external ecosystem from early stages.
• Work directly with operators who have scaled multi-billion-dollar businesses in automotive, EV, and marketplaces.
• High impact, high autonomy, and clear line of sight to company-level outcomes.

Compensation & Benefits

• W2 Salary: $145,000 - $160,000
• Medical, Dental, Vision

This full-time position is based in Santa Monica, CA. We welcome candidates from all locations to apply, provided they are willing to relocate to Plug HQ for the role. Relocation assistance will not be provided for successful candidates. Plug is an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. 

Next Steps:

Ready to build something from scratch and lead with impact? We’d love to meet you. Email with your best pitch as to why we should connect with you!

Williams Lea by RRD is a global business support services company with a strong legacy—over 200 years of experience delivering world-class business solutions. We specialize in delivering skilled administrative support, document production, presentation design, and marketing and communications services to leading companies around the world—especially within legal, financial, and professional services industries.

We’re a people-powered organization. With a presence in North America, the UK, Europe, and Asia Pacific, we have thousands of employees globally, all working together to help our clients operate more efficiently and effectively. Whether it’s supporting law firms with critical document production or helping financial institutions manage high-volume print and digital communications, we’re the behind-the-scenes team making everything run smoothly.

The Site Manager is an operations leader who will communicate a vision for how Williams Lea best serves our clients across single or multiple service offerings, and who empowers and enables their team to bring that vision to life. The role focuses on executing service delivery, delivering operational excellence, implementing optimized cost to serve models, applying continuous improvement initiatives, and team growth and development.

Operational Leadership

• Responsible for overseeing day-to-day operations across all service lines with an emphasis on the front-end services that include hospitality, catering, concierge, events, and reception. Other departments include reprographics, mail, and facilities management.
• Ensure seamless, high-touch guest experiences aligned with white-glove service standards.
• Implement and manage standard operating procedures, workflow optimization, quality metrics, and service delivery goals.
• Lead continuous improvement initiatives and proactively address operational issues before they escalate.
• Utilize workflow management tools to monitor service delivery and inform staffing decisions.
• Partner with cross-functional teams to ensure integration with client expectations and organizational policies.

Job Duties:

• *Establish high-end level quality of service delivery across all supported departments.
• *Implement standardized processes for all aspects of operations
• *Track operational controls and ensure management information reporting requirements are fulfilled
• *Accomplish action items from account plans
• *Maintain continuous lines of communication, keeping client services informed of all critical issues and facilitating open cooperation between operations and client services
• Follow delegations of authority for operations team
• *Partner with functional teams, adhering to appropriate corporate policies, internal controls, and reporting
• *Manage staff performance including establishing development goals, setting business objectives, establishing priorities, and providing ongoing performance feedback
• Promote a culture of high performance and continuous improvement that values learning and a commitment to quality
• *Investigate and resolve issues escalated by the client(s) and communicate significant issues to the Operations

Director and client services

• Have a strong knowledge clients’ businesses and the impact of our services
• *Manage overall performance metrics of accounts/departments against contract/target metrics
• Provide team with clear communications regarding target metrics/expectations and support their achievements
• Escalate operational, compliance and financial risk areas
• *Manage the selection, induction, development, retention, motivation and performance of direct reports
• Establish a structured succession plan for key roles
• *Support new business implementation
• Cascade key business and organizational messages down to the associate level, per the appropriate channels
• Share knowledge, best practices and solution designs within the relevant management teams to ensure continuous business improvement
• Ensure that operational processes stay within agreed upon budgets and timelines
• Provide training and development opportunities and serve in mentoring role for his/her direct reports
• Compilation and issue of monthly client billing
• *Manage staff allocation through optimized scheduling and cross-training and through fostering a strong sense of teamwork
  
  

• Bachelor’s degree or equivalent experience is required
• Over 5 years’ experience and a proven track record of being a recognized leader and manager of people in a customer service and guest services high end environment
• Demonstrated record implementing solutions that have permanently resolved poor contract performance or difficult situations
• Excellent client service skills with a service-minded approach towards the client
• Proven experience in the delivery and management of complex multi-service solutions for clients
• Minimum of two years of successful financial management; understanding of how day-to-day and strategic decisions impact P&L
  
  

RRD's current salary range for this role is $84100 to $134600 / year. The salary range may be adjusted based on the applicable geographic location of the hired employee, and the range may change in the future. At RRD, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions may vary based upon, but not limited to education, skills, experience, proficiency, performance, shift and location. Depending on the role, in addition to base salary, the total compensation package may also include participation in a bonus, commission or incentive program. RRD’s benefit offerings include medical, dental, and vision coverage, paid time off, disability insurance, 401(k) with company match, life insurance and other voluntary supplemental insurance coverages, plus parental leave, adoption assistance, tuition assistance and employer/partner discounts.

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All employment offers are contingent upon the successful completion of both a pre-employment background and drug screen.

RRD is an Equal Opportunity Employer, including disability/veterans