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The Registered Nurse Salaried is responsible for providing and documenting skilled nursing care in accordance with the developed care plan and physicians’ orders for each individual patient while adhering to confidentiality standards and professional boundaries at all times.
Opening: Full Time Mon-Fri w/on-call roations for Newark, Hockessin, and South Wilmington communities
Essential Job Functions:
- Develop a plan of care through physician orders, client input, and nursing assessment to include medical interventions and measurable goals and outcomes.
- Educate clients and their family members based on client’s specific needs.
- Properly orient and train primary caregivers to ensure the most optimal functioning level for each client.
- Coordinate the continuum of hands on client care through documentation and timely communication with the client's physician and other caregivers.
- Provide care in patients home using a variety of skills such as phone triage, patient education, observation/assessment, wound care, infusions, catheter care, PICC line dressing changes etc.
Why Join Us?
- Organization focused on creating great clinical outcomes for our patients
- Most of our home health locations are rated as 4+ stars for quality and satisfaction
- Directly impact the lives of patients in your local community
- Flexible scheduling gives you the opportunity for better work-life balance
Benefits Offerings:
- 401(k) with company match
- Health, dental, vision, life, and pet insurance
- Mileage reimbursement and cell phone allowance
- Generous PTO, sick time, and paid holidays
- Inclusion Day to celebrate what matters to you
- Float Day for extra flexibility and balance
- Up to 8 Hours of Paid Volunteer time yearly
- No-Cost Employee Assistance Program (EAP) - unlimited mental health telephonic counseling sessions, support with identity left, Will preparation and travel assistance
- Robust DEI company program because Inclusion is an Aveanna Core Value
- Tuition discounts and reimbursement
Requirements:
- An active RN License in the state of application
- Valid CPR and Drivers License
Preferred:
- Medicare Skilled Nursing experience
- Basic understanding of Oasis
- 1-year RN experience in a health care setting
HHH
As an employer accepting Medicare and Medicaid funds, employees must comply with all health-related requirements in all relevant jurisdictions, including required vaccinations and testing, subject to exemptions for medical or religious reasons as appropriate.
Notice for Job Applicants Residing in California
Notice for Job Applicants Residing in Florida
GENERAL SUMMARY:
Provides individualized, high-quality nursing care to patients of all ages. Uses a team approach to delegate and coordinate patient care at admission, transfer, and discharge. Independently delivers nursing care using the Nurse Practice Act, Mercy Medical Center policies, nursing standards, ethical principles, and professional judgment. Works rotating shifts, weekends, and holidays as scheduled. Job duties may vary by shift or may be unit-specific.
· Possession of a current or compact state license as a Registered Nurse issued/defined by the State of Iowa.
· Basic Life Support certified within six (6) weeks of hire. The acceptable credentialing body is the American Heart Association.
· Proof of completion of Mandatory Reporter abuse training specific to populations served within three (3) months of hire.
· Ability to read, write and speak English language.
Our Commitment
Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.
Full-Time | Leadership Opportunity | Impact-Driven Role
Position Overview:The Manager plays a key leadership role within MercyOne, guiding day‑to‑day departmental operations and upholding the highest clinical practice standards. This leader fosters a culture of excellence, collaboration, and continuous improvement while ensuring high-quality patient care and an exceptional experience for patients, families, providers, and staff.
This role combines clinical expertise with strategic leadership—helping shape the department's future, support staff growth, champion safety and quality, and ensure alignment with MercyOne’s Mission, Vision, and Values.
What You’ll Do:Clinical Leadership & OperationsOversee and support the clinical practice standards within the department.
Ensure safe, high-quality, and effective delivery of clinical services.
Maintain strong visibility within the department through regular rounding with staff, providers, patients, and families.
Provide accessible leadership—offering guidance, problem solving, and support for the care team.
Stay current with emerging clinical trends, technologies, and best practices.
Monitor staffing levels to balance exceptional care with financial responsibility.
Ensure clinical operations reflect current coding, billing, and reimbursement expectations.
Develop, implement, and evaluate a comprehensive Continuous Quality Improvement (CQI) plan.
Respond promptly to patient concerns, incident reports, and safety events.
Ensure compliance with all regulatory, accrediting, and licensing requirements.
Proactively identify and correct unsafe conditions.
Promote a culture of patient safety and accountability.
Champion MercyOne’s Mission, Vision, and Values through everyday actions and decisions.
Collaborate with physicians, staff, volunteers, and leaders across the organization.
Communicate effectively with the team—holding consistent staff meetings and sharing critical updates.
Support organizational change by educating and encouraging staff with clarity and enthusiasm.
Manage stress constructively and help team members navigate challenges.
Recruit, hire, and retain highly skilled team members.
Ensure thorough onboarding, training, and competency assessments.
Provide consistent, honest, and constructive performance feedback.
Support staff development and educational opportunities.
Drive team engagement, celebrate success, and cultivate a positive workplace culture.
Maintain an acceptable turnover rate through strong leadership and support.
Contribute to the development and management of the department’s annual budget.
Monitor expenditures and adjust staffing and resources based on workload.
Ensure efficient use of personnel, materials, equipment, and time.
Follow and promote all safety, infection control, and colleague health procedures.
Use required personal protective equipment consistently.
Demonstrate strong knowledge of department emergency procedures.
Report and remove unsafe equipment and conditions.
Maintain a safe and healthy working environment for all.
A collaborative leader with strong clinical judgment.
A proactive problem-solver who thrives in a dynamic care environment.
A communicator who inspires trust, engagement, and teamwork.
An advocate for patient-centered care and continuous improvement.
A values-driven healthcare professional dedicated to MercyOne’s mission.
Minimum Qualifications
Bachelor of Science in Nursing (BSN) required, or actively pursuing a BSN with completion expected within 3 years of hire.
Minimum of 5 years of nursing experience, including at least 3 years in nursing leadership.
Current Iowa RN license required; Illinois RN license required if practicing in Illinois.
Current certifications:
Basic Life Support (BLS)
Advanced Cardiovascular Life Support (ACLS)
Mandatory Reporter
Our Commitment
Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.
POSITION PURPOSE
The licensed Registered Nurse (RN) plans & provides professional nursing services & standards of practice in accordance with level of experience & education, state board of nursing & established policies & procedures. The RN integrates the art, science, leadership & knowledge of the nursing clinical practice through relationship-centered, compassionate, ethical & respectful direct / indirect healthcare services.
FUNCTIONAL ROLE
RN III – senior: Practice is guided by nursing process & policy / procedure / standards. Maintains focused area of expertise for care / program & / or provides interventions or knowledge within niche areas of care / program; Advances professional / shared governance, collaborates inter & intra-professionally, delegates to others to advance care, assumes an expanded role & increased responsibility; Able to lead a small team; Serve as a unit / service / program nursing practice mentor & identify learning need of others.
ESSENTIAL FUNCTIONS
1. Knows, understands, incorporates, and demonstrates the Trinity Health and MercyOne Mission, Vision, and Values in behaviors, practices, and decisions.
2. Our Trinity Health Culture: Knows, understands, incorporates & demonstrates our Trinity Health Mission, Values, Vision, Actions & Promise in behaviors, practices & decisions.
3. Professional Nursing Practice: Acts independently & appropriately within license, scope of knowledge & experience in practice area. Supports safety by adhering to standards & acting as a champion role model. Accountable for personal learning & development by participating in knowledge, skill & competency enhancing activities.
4. Professional Nursing Process: Knows, understands, incorporates & demonstrates (document, teach, coordinate, advocate) standard elements of professional practice: Assess, Diagnose, Outcomes Identification / Solutions, Plan, Implement, Evaluate (ANA); Participates in the development of clinical standards that are collaborative, collegial & supported by current & relevant evidence-based practices, science, trends & data (clinical & administrative) & patient care (AONL).
5. Professional Leadership Practice: Inspires team to embrace the organization’s Mission, Values & Vision; Cultivates excellence by supporting growth & development of team; Advocates for continuous development with focus on mentoring & succession planning; Engages & fosters transpersonal teaching & learning in the context of the caring relationship; Embraces & encourages humanistic-altruistic values & behaviors; Advances nurses & others in the provision of quality-focused, patient-centered & relationship-based healthcare; Utilizes transformational leadership principles (Magnet); Leads team effectively through change, recognizing reach beyond nursing to include broader healthcare implications; Embraces ideas & cultural differences while managing complex or competing priorities; Enhances a culturally proficient work team through respect, dialogue & inclusion.
6. Professional Leadership Process: Provides leadership & retains accountability for delegation, choices, decisions & outcomes; Collaborates with key stakeholders & contributes to quality & improvement practices; Empowers staff to creatively problem-solve through the caring process (Caritas); Enhances an environment that prioritizes patient & colleague safety utilizing established & evidence-based practices, tools, methodologies; Drives effective patient, process, performance & stewardship / financial outcomes as measured by established metrics & trended data; Exhibits agility & willingness to take on new & additional responsibilities.
7. Environment of Care: Facilitates a healing environment, reverentially encouraging and supporting basic needs as sacred acts, sustaining human dignity; Practices in an environmentally safe, professional manner; Values & advocates for the patient’s cultural beliefs & faith; Monitors & initiates corrections or evidence-based practices; Promotes optimum physical & psychological behaviors; Influences effective, judicious & financially responsible use of resources (people, equipment, supplies, materials).
8. Colleague Experience & Well-being: Fosters a continuous learning & development environment; stimulates & adopts innovative practices; Cultivates caring by encouraging a work environment that is respectful of colleague well-being; Understands & embraces change through the active encouragement of innovation & provisioning teams with tools & resources necessary for successful transformation; Leads others through change process.
9. Compassion & Communication: Incorporates colleague well-being dimensions throughout the colleague experience as an essential component of leading nursing practices; Actively participates in building community by fostering trusting relationships; Visible and accessible to the team; Facilitates development of interpersonal relationships & use of effective & respectful written, verbal & nonverbal communications; Demonstrates authentic listening by forgiving & accepting positive & negative feelings; Encourages & models communication that respects diversity & divergent opinions; Employs communication strategies that shows the value of patient & family participation in care.
10. Maintains a Working Knowledge of applicable federal, state & local laws / regulations, Trinity Health Integrity & Compliance Program & Code of Conduct, as well as other policies, procedures & guidelines in order to ensure adherence in a manner that reflects honest, ethical & professional behavior & safe work practices.
11. Other duties as needed and assigned by the manager.
12. Maintains a working knowledge of applicable Federal, State, and local laws and regulations, Trinity Health’s Organizational Integrity Program, Standards of Conduct, as well as other policies and procedures in order to ensure adherence in a manner that reflects honest, ethical, and professional behavior.
LEADERSHIP COMPETENCIES
As a MercyOne Trinity Health Leader, the incumbent is expected to demonstrate leadership traits which support our Mission Statement and Core Values as identified below:
Mission Statement: We, MercyOne Trinity Health, serve together in the spirit of the Gospel as a compassionate and transforming healing presence within our communities.
Core Values:
• Reverence: We honor the sacredness and dignity of every person.
• Commitment to Those who are Poor: We stand with and serve those who are poor, especially those most vulnerable.
• Safety: We embrace a culture that prevents harm and nurtures a healing, safe environment for all.
• Justice: We foster right relationships to promote the common good, including sustainability of Earth.
• Stewardship: We honor our heritage and hold ourselves accountable for the human, financial and natural resources entrusted to our care.
• Integrity: We are faithful to those we say we are.
MINIMUM QUALIFICATIONS
1. Graduation from an accredited school of nursing is required.
2. Bachelor of Science in Nursing (BSN) is preferred.
3. Current Iowa RN license, (current IL license if working in IL) required.
4. Basic Life Support (BLS) is required within three (3) months of hire.
5. Advanced Cardiac Life Support (ACLS) is required within three (3) months of hire.
6. Proof of completion of Mandatory Reporter for both Child and Dependent Adult Abuse training is required within six (6) months of hire.
7. Specialty practice certification is preferred..
8. Must be comfortable operating in a collaborative, shared leadership environment.
9. Must possess a personal presence that is characterized by a sense of honesty, integrity, and caring with the ability to inspire and motivate others to promote the philosophy, mission, vision, goals, and values of Trinity Health and MercyOne.
PHYSICAL AND MENTAL REQUIREMENTS AND WORKING CONDITIONS
1. Must be able to set and organize own work priorities, and adapt to them as they change frequently. Must be able to work concurrently on a variety of tasks/projects in an environment that may be stressful with individuals having diverse personalities and work styles.
2. Must be able to travel to the various MercyOne/Trinity Health sites as needed.
3. Must possess the ability to comply with MercyOne and Trinity Health policies and procedures.
Working Conditions: Describe the environment and fill in appropriate information (i.e., temperature, noise, chemicals, or hazardous materials/waste handled or present)
The most significant duties have been included in this description. Other duties may be assigned, as necessary. The facility reserves the right to modify this job description as needed to reflect the assigned responsibilities accurately.
Our Commitment
Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.
GENERAL SUMMARY:
Provides individualized, high-quality nursing care to patients of all ages. Uses a team approach to delegate and coordinate patient care at admission, transfer, and discharge. Independently delivers nursing care using the Nurse Practice Act, Mercy Medical Center policies, nursing standards, ethical principles, and professional judgment. Works rotating shifts, weekends, and holidays as scheduled. Job duties may vary by shift or may be unit-specific.
· Possession of a current or compact state license as a Registered Nurse issued/defined by the State of Iowa.
· Basic Life Support certified within six (6) weeks of hire. The acceptable credentialing body is the American Heart Association.
· Proof of completion of Mandatory Reporter abuse training specific to populations served within three (3) months of hire.
· Ability to read, write and speak English language.
Our Commitment
Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.
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POSITION PURPOSE
The Medical Assistant supports the operation of the clinical practice by performing a variety of administrative and clinical tasks. This position is responsible for assisting physicians and other healthcare providers in delivering patient care through patient preparation, vital sign collection, documentation, and basic clinical procedures. The Medical Assistant also coordinates patient flow, maintaining accurate medical records, and ensuring a positive patient experience.
ESSENTIAL FUNCTIONS
Knows, understands, incorporates, and demonstrates the Trinity Health Mission, Vision, and Values in behaviors, practices, and decisions.
Deliver patient care through patient preparation, vital sign collection, and documentation. Assist with various procedures, exams, and diagnostic equipment (e.g., tympanometry, spirometry). Maintain aseptic techniques during preparation, procedures, and medication administration.
Administer medications, treatments, and immunizations under the direction of providers.
Prepare and organize patient charts with necessary information. File dictations and ensure completion of all required documentation. Communicate with patient regarding test results and plan of care
Schedule procedures, labs, x-rays, and surgeries; provide pre- and post-surgery information. Assist with patient outreach for overdue visits, labs, and referrals.
Coordinate physician schedules and ensure insurance pre-certifications. Schedule and manage patient follow-ups, ensuring continuity of care.
Maintain patient confidentiality and adhere to organizational standards and ethical guidelines.
Educate patients and families based on assessed needs and discharge plans.
Promote evidence-based resources to optimize nursing practice and patient care.
Proactively serves as a patient advocate by utilizing courteous and professional etiquette at all times reflecting positive tone and speaking distinctly with poise, tact and assurance. Assures accurate and complete messages to appropriate personnel.
Assists in training, orienting, and supporting new colleagues. Work includes cross coverage in other clinic areas as team needs.
Document patient plan(s) of care, tests and examination results in the medical record as directed by the provider. Escalate non-routine issues, questions and/or concerns to the practice manager or healthcare provider(s).
Ensure safety checklists/quality controls are completed as required.
Other duties as needed and assigned by the manager.
Maintains a working knowledge of applicable Federal, State, and local laws and regulations, Trinity Health’s Organizational Integrity Program, Standards of Conduct, as well as other policies and procedures in order to ensure adherence in a manner that reflects honest, ethical, and professional behavior.
MINIMUM QUALIFICATIONS
Must be comfortable operating in a collaborative, shared leadership environment.
Successful completion of a medical assistant program accredited by the Commission on Accreditation of Allied Health Programs (CAAHP) or Accrediting Bureau of Health Education Schools (ABHES).
Must obtain one of the following certifications listed for a Medical Assistant with their corresponding listed certification provider within one year of hire:
Acceptable Certifications:
Certification: Certified Medical Assistant (CMA). Provided by the American Association of Medical Assistants (AAMA)
Certification: Registered Medical Assistant (RMA). Provided by the American Medical Technologists (AMT)
Certification: Medical Assistant (NCMA). Provided by the National Center for Competency Testing
Certification: Clinical Medical Assistant Certification (CMA). Provided by the American Medical Certification Association.
Certification: Certified Clinical Medical Assistant (CCMA). Provided by the National Health Career Association.
Certification: Nationally Registered Certified Medical Assistant (NRCMA). Provided by the National Association for Health Professionals (NAHP)
Certification: NPCE MA. Provided by the National Phlebotomy Certification Examination (NPCE).
Basic Life Support (BLS) certification required within 3 months of hire.
Proof of completion of Mandatory Reporter abuse training specific to the population served within 3 months of hire.
Proficient in basic computer skills (Windows environment, web-based navigation, email, MS Office).
Ability to work with diverse groups of people and in a collaborative, shared leadership environment.
Requires the ability to read, write and understand the English language, and communicate effectively with patient, visitors, and colleagues while performing their job duties.
Must possess a personal presence that is characterized by a sense of honesty, integrity, and caring with the ability to inspire and motivate others to promote the philosophy, mission, vision, goals, and values of Trinity Health.
Our Commitment
Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.
ESSENTIAL FUNCTIONS
Knows, understands, incorporates, and demonstrates the Trinity Health Mission, Vision, and Values in behaviors, practices, and decisions.
Deliver patient care through patient preparation, vital sign collection, and documentation. Assist with various procedures, exams, and diagnostic equipment (e.g., tympanometry, spirometry). Maintain aseptic techniques during preparation, procedures, and medication administration.
Administer medications, treatments, and immunizations under the direction of providers.
Prepare and organize patient charts with necessary information. File dictations and ensure completion of all required documentation. Communicate with patient regarding test results and plan of care
Schedule procedures, labs, x-rays, and surgeries; provide pre- and post-surgery information. Assist with patient outreach for overdue visits, labs, and referrals.
Coordinate physician schedules and ensure insurance pre-certifications. Schedule and manage patient follow-ups, ensuring continuity of care.
Maintain patient confidentiality and adhere to organizational standards and ethical guidelines.
Educate patients and families based on assessed needs and discharge plans.
Promote evidence-based resources to optimize nursing practice and patient care.
Proactively serves as a patient advocate by utilizing courteous and professional etiquette at all times reflecting positive tone and speaking distinctly with poise, tact and assurance. Assures accurate and complete messages to appropriate personnel.
Assists in training, orienting, and supporting new colleagues. Work includes cross coverage in other clinic areas as team needs.
Document patient plan(s) of care, tests and examination results in the medical record as directed by the provider. Escalate non-routine issues, questions and/or concerns to the practice manager or healthcare provider(s).
Ensure safety checklists/quality controls are completed as required.
Other duties as needed and assigned by the manager.
Maintains a working knowledge of applicable Federal, State, and local laws and regulations, Trinity Health’s Organizational Integrity Program, Standards of Conduct, as well as other policies and procedures in order to ensure adherence in a manner that reflects honest, ethical, and professional behavior.
MINIMUM QUALIFICATIONS
Must be comfortable operating in a collaborative, shared leadership environment.
Successful completion of a medical assistant program accredited by the Commission on Accreditation of Allied Health Programs (CAAHP) or Accrediting Bureau of Health Education Schools (ABHES).
Must obtain one of the following certifications listed for a Medical Assistant with their corresponding listed certification provider within one year of hire:
Acceptable Certifications:
Certification: Certified Medical Assistant (CMA). Provided by the American Association of Medical Assistants (AAMA)
Certification: Registered Medical Assistant (RMA). Provided by the American Medical Technologists (AMT)
Certification: Medical Assistant (NCMA). Provided by the National Center for Competency Testing
Certification: Clinical Medical Assistant Certification (CMA). Provided by the American Medical Certification Association.
Certification: Certified Clinical Medical Assistant (CCMA). Provided by the National Health Career Association.
Certification: Nationally Registered Certified Medical Assistant (NRCMA). Provided by the National Association for Health Professionals (NAHP)
Certification: NPCE MA. Provided by the National Phlebotomy Certification Examination (NPCE).
Basic Life Support (BLS) certification required within 3 months of hire.
Proof of completion of Mandatory Reporter abuse training specific to the population served within 3 months of hire.
Proficient in basic computer skills (Windows environment, web-based navigation, email, MS Office).
Ability to work with diverse groups of people and in a collaborative, shared leadership environment.
Requires the ability to read, write and understand the English language, and communicate effectively with patient, visitors, and colleagues while performing their job duties.
Must possess a personal presence that is characterized by a sense of honesty, integrity, and caring with the ability to inspire and motivate others to promote the philosophy, mission, vision, goals, and values of Trinity Health.
Our Commitment
Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.
ESSENTIAL FUNCTIONS
Knows, understands, incorporates, and demonstrates the Trinity Health Mission, Vision, and Values in behaviors, practices, and decisions.
Deliver patient care through patient preparation, vital sign collection, and documentation. Assist with various procedures, exams, and diagnostic equipment (e.g., tympanometry, spirometry). Maintain aseptic techniques during preparation, procedures, and medication administration.
Administer medications, treatments, and immunizations under the direction of providers.
Prepare and organize patient charts with necessary information. File dictations and ensure completion of all required documentation. Communicate with patient regarding test results and plan of care
Schedule procedures, labs, x-rays, and surgeries; provide pre- and post-surgery information. Assist with patient outreach for overdue visits, labs, and referrals.
Coordinate physician schedules and ensure insurance pre-certifications. Schedule and manage patient follow-ups, ensuring continuity of care.
Maintain patient confidentiality and adhere to organizational standards and ethical guidelines.
Educate patients and families based on assessed needs and discharge plans.
Promote evidence-based resources to optimize nursing practice and patient care.
Proactively serves as a patient advocate by utilizing courteous and professional etiquette at all times reflecting positive tone and speaking distinctly with poise, tact and assurance. Assures accurate and complete messages to appropriate personnel.
Assists in training, orienting, and supporting new colleagues. Work includes cross coverage in other clinic areas as team needs.
Document patient plan(s) of care, tests and examination results in the medical record as directed by the provider. Escalate non-routine issues, questions and/or concerns to the practice manager or healthcare provider(s).
Ensure safety checklists/quality controls are completed as required.
Other duties as needed and assigned by the manager.
Maintains a working knowledge of applicable Federal, State, and local laws and regulations, Trinity Health’s Organizational Integrity Program, Standards of Conduct, as well as other policies and procedures in order to ensure adherence in a manner that reflects honest, ethical, and professional behavior.
MINIMUM QUALIFICATIONS
Must be comfortable operating in a collaborative, shared leadership environment.
Successful completion of a medical assistant program accredited by the Commission on Accreditation of Allied Health Programs (CAAHP) or Accrediting Bureau of Health Education Schools (ABHES).
Must obtain one of the following certifications listed for a Medical Assistant with their corresponding listed certification provider within one year of hire:
Acceptable Certifications:
Certification: Certified Medical Assistant (CMA). Provided by the American Association of Medical Assistants (AAMA)
Certification: Registered Medical Assistant (RMA). Provided by the American Medical Technologists (AMT)
Certification: Medical Assistant (NCMA). Provided by the National Center for Competency Testing
Certification: Clinical Medical Assistant Certification (CMA). Provided by the American Medical Certification Association.
Certification: Certified Clinical Medical Assistant (CCMA). Provided by the National Health Career Association.
Certification: Nationally Registered Certified Medical Assistant (NRCMA). Provided by the National Association for Health Professionals (NAHP)
Certification: NPCE MA. Provided by the National Phlebotomy Certification Examination (NPCE).
Basic Life Support (BLS) certification required within 3 months of hire.
Proof of completion of Mandatory Reporter abuse training specific to the population served within 3 months of hire.
Proficient in basic computer skills (Windows environment, web-based navigation, email, MS Office).
Ability to work with diverse groups of people and in a collaborative, shared leadership environment.
Requires the ability to read, write and understand the English language, and communicate effectively with patient, visitors, and colleagues while performing their job duties.
Must possess a personal presence that is characterized by a sense of honesty, integrity, and caring with the ability to inspire and motivate others to promote the philosophy, mission, vision, goals, and values of Trinity Health.
Our Commitment
Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.
ESSENTIAL FUNCTIONS
Knows, understands, incorporates, and demonstrates the Trinity Health Mission, Vision, and Values in behaviors, practices, and decisions.
Deliver patient care through patient preparation, vital sign collection, and documentation. Assist with various procedures, exams, and diagnostic equipment (e.g., tympanometry, spirometry). Maintain aseptic techniques during preparation, procedures, and medication administration.
Administer medications, treatments, and immunizations under the direction of providers.
Prepare and organize patient charts with necessary information. File dictations and ensure completion of all required documentation. Communicate with patient regarding test results and plan of care
Schedule procedures, labs, x-rays, and surgeries; provide pre- and post-surgery information. Assist with patient outreach for overdue visits, labs, and referrals.
Coordinate physician schedules and ensure insurance pre-certifications. Schedule and manage patient follow-ups, ensuring continuity of care.
Maintain patient confidentiality and adhere to organizational standards and ethical guidelines.
Educate patients and families based on assessed needs and discharge plans.
Promote evidence-based resources to optimize nursing practice and patient care.
Proactively serves as a patient advocate by utilizing courteous and professional etiquette at all times reflecting positive tone and speaking distinctly with poise, tact and assurance. Assures accurate and complete messages to appropriate personnel.
Assists in training, orienting, and supporting new colleagues. Work includes cross coverage in other clinic areas as team needs.
Document patient plan(s) of care, tests and examination results in the medical record as directed by the provider. Escalate non-routine issues, questions and/or concerns to the practice manager or healthcare provider(s).
Ensure safety checklists/quality controls are completed as required.
Other duties as needed and assigned by the manager.
Maintains a working knowledge of applicable Federal, State, and local laws and regulations, Trinity Health’s Organizational Integrity Program, Standards of Conduct, as well as other policies and procedures in order to ensure adherence in a manner that reflects honest, ethical, and professional behavior.
MINIMUM QUALIFICATIONS
Must be comfortable operating in a collaborative, shared leadership environment.
Successful completion of a medical assistant program accredited by the Commission on Accreditation of Allied Health Programs (CAAHP) or Accrediting Bureau of Health Education Schools (ABHES).
Must obtain one of the following certifications listed for a Medical Assistant with their corresponding listed certification provider within one year of hire:
Acceptable Certifications:
Certification: Certified Medical Assistant (CMA). Provided by the American Association of Medical Assistants (AAMA)
Certification: Registered Medical Assistant (RMA). Provided by the American Medical Technologists (AMT)
Certification: Medical Assistant (NCMA). Provided by the National Center for Competency Testing
Certification: Clinical Medical Assistant Certification (CMA). Provided by the American Medical Certification Association.
Certification: Certified Clinical Medical Assistant (CCMA). Provided by the National Health Career Association.
Certification: Nationally Registered Certified Medical Assistant (NRCMA). Provided by the National Association for Health Professionals (NAHP)
Certification: NPCE MA. Provided by the National Phlebotomy Certification Examination (NPCE).
Basic Life Support (BLS) certification required within 3 months of hire.
Proof of completion of Mandatory Reporter abuse training specific to the population served within 3 months of hire.
Proficient in basic computer skills (Windows environment, web-based navigation, email, MS Office).
Ability to work with diverse groups of people and in a collaborative, shared leadership environment.
Requires the ability to read, write and understand the English language, and communicate effectively with patient, visitors, and colleagues while performing their job duties.
Must possess a personal presence that is characterized by a sense of honesty, integrity, and caring with the ability to inspire and motivate others to promote the philosophy, mission, vision, goals, and values of Trinity Health.
Our Commitment
Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.
