Engineering Structures Elsevier Jobs in Westwood
82 positions found — Page 6
Acute Care and Ambulatory Geriatrician
Hackensack University Medical Center
Hackensack, New Jersey
Hackensack Meridian Health seeks an experienced Geriatrician to provide care and expand services for the Center for Healthy Senior Living and Hackensack University Medical Center in Hackensack, New Jersey. The successful candidate will provide comprehensive ambulatory and inpatient care with a focus on “age Friendly Healthcare”, while contributing to clinical research, education and quality improvement initiatives. This is an excellent opportunity to join our growing health network.
Opportunity Highlights
- Join a dynamic network with emphasis on “Age Friendly Care”. We are a level 1 Geriatric ED and working towards level 1 Geriaric surgery verification process.
- Join a culture of interdisciplinary collaboration with strong clinical support as well as robust quality improvement structure.
- Eligibility for faculty appointment to the Hackensack Meridian School of Medicine.
Responsibilities
- Provide comprehensive ambulatory and inpatient consultative care with a focus on comprehensive geriatric care.
- Support and enhance care protocols and quality improvement initiatives for geriatric services across ambulatory and acute care settings.
- Participate in clinical research, promote activity to attract grants, and contribute to publications, and national presentations to promote academic excellence.
- Assist in teaching programs for Geriatric fellows, medical students and residents as well as faculty development.
- Provide call coverage for evening, nights and weekends and when other clinicians are away as assigned.
Requirements Include
- Completion of a fellowship in geriatric medicine in a recognized institution.
- Board-certified/Board-eligible in Internal Medicine/Geriatrics.
- Ability to obtain New Jersey Medical License, DEA and CDS license.
- Experience in acute care and ambulatory care for older adults.
- Excellent clinical and teaching skills.
- Proven commitment to research and quality improvement.
- Experience in geriatric medicine and/or an affiliation with an academic institution.
- Ability to relate effectively to all levels of the clinical and administrative structure of the medical center as well as of other institutions affiliated with the Division of Geriatrics.
Submit Cover Letter and CV for immediate consideration to:
Nancy Massa, Physician Recruiter
Email:
Phone: 732-890-9339 (Call or Text)
HMH is committed to pay equity and transparency for our team members. The minimum base salary for this position is 207,199.The posted rate of pay in this job posting is a reasonable good-faith estimate of the minimum base pay for this role at the time of posting in accordance with the New Jersey Pay Transparency Act and does not reflect the full value of our market-competitive total rewards package.
The starting base salary is provided for informational purposes only and is not a guarantee of a specific offer. The base compensation determined at the time of the offer may be different than the posted base salary based on a number of non-discriminatory factors, including but not limited to:
Specialization: Area of specialization and sub-specialization.
Labor Market Data: Compensation is benchmarked against market data to ensure competitiveness.
Experience: Years of relevant experience in the areas of specialization and sub-specialization.
Leadership: Relevant experience as a department chair or chief, practice group leader, or other leadership roles.
Education and Certifications: Degrees attained, residencies, fellowships, board certifications, research, and publications.
Productivity: Levels of productivity, quality and patient satisfaction.
Skills: Demonstrated proficiency in relevant skills and competencies.
Geographic Location: Cost of living and market rates for the specific location.
Internal Equity: Compensation is determined in a manner consistent with compensation ranges for similar roles within the specialty and/or sub-specialty.
Budget and Grant Funding: Departmental budgets and any grant funding associated with the job position may impact the pay that can be offered.
In addition to our compensation for full-time and part-time (20+ hours/week) positions, HMH offers a comprehensive benefits package, including health, dental, vision, tuition reimbursement, and retirement benefits. The final compensation and benefits package will be discussed during the interview process.
This is a hybrid, W2 contract in Englewood Cliffs, NJ and includes PTO, and we offer medical and 401k benefit options. Must be willing and able to work on W2 without sponsorship. No C2C options.
Details
- Administer and support Jira, Confluence, and other Atlassian tools: permissions, schemes, workflows, custom fields, templates, dashboards, integrations
- Manage security and compliance across our business applications,( Azure AD), audit logging, environment strategy (dev/test/prod), and change control processes
- Manage integrations and data flows between applications (via APIs, webhooks, middleware) ensuring consistency, security, and reliability
- Act as the owner of the enterprise application stack: evaluate new SaaS tools, upgrades, and migrations (including Jira, Confluence, Smartsheet and emerging AI capabilities)
- Partner with functional stakeholders (PMO, engineering, product, design) to translate business needs into system configurations, optimizations, and automations
- Direct experience working with Atlassian Jira and Confluence
- Excellent oral and written communications; ability to adapt messaging for diverse audiences
- Industry experience in new/interactive digital media and publishing
- Experience in establishing Project Management processes in forming environments
- Strong problem-solving/facilitation skills
WHY WE NEED YOU
WAZER re-invents waterjet cutters. Our ground-breaking small-footprint waterjet cutters bring universal cutting with digital precision to every workshop, big or tiny. Creating such a unique product line was no easy feat, but since then we have proven the product and are scaling up!
We are looking for energetic, adaptable and clever team members that can think on their feet to solve problems that pop up as well as work to continuously improve our systems and processes. Tired of being just a cog in a larger process? Take ownership of your work and help bring this product to its many eager customers, while having an opportunity for career growth and development.
Please note: This is not an IT or Software Support role. This position focuses on hardware support for WAZER waterjet machines. Candidates should have experience with mechanical systems, hardware maintenance, or machine operation rather than/in addition to experience with IT infrastructure or computer systems.
YOUR DAILY ROLE
- You’ll be communicating with customers and solving their issues.
- You’ll provide email, telephone and video technical support for customers in aspects such as hardware, software and workflow.
- You’ll document customer problems and the actions taken to solve them
- You’ll work with product development engineers to develop solutions for short term and long term problems
- You’ll develop proactive web support content to help users solve common issues you’ve seen repeatedly
- You will be integral in building up long term systems and procedures as we grow
- You’ll acquire market feedback from current and future customers through surveys and direct calls
MUST HAVE QUALIFICATIONS
- You must be a quick learner when it comes to mechanics
- You are a patient and thorough problem-solver and not a rash solution finder
- You have strong technical communication skills
- You have strong written communication
- You are a fast typer and very comfortable navigating the MS and Google suites
- You are a systematic and process oriented thinker and not solution minded
- You are comfortable communicating on the phone and via video platforms.
- You have strong social skills and can interact well with a wide variety of customers
- You are comfortable leading feedback sessions with other team members
- You enjoy a good brainstorm session
- You are well-organized and willing to work independently
- Ability to commute to Yonkers, NY Monday through Friday
NICE TO HAVE QUALIFICATIONS
- You have worked with CRM systems (zendesk, salesforce, etc)
- You are a maker, a hacker, a craftsperson, tinkerer, or generally curious and creative
- You can break down a system and identify what makes it work the way it does
- Degree/Experience in a technical area, for example architecture, engineering, industrial design, science, and metalworking, etc.
- Website Editing skills (squarespace blog pages)
- While it would be great to bring on experienced talent for this role, we’ll accept any qualified candidate. If you are passionate about our mission, are good at what you do, and want to learn quickly don’t hesitate to contact us. Be open about what you don’t know and what you excel at, and we’ll do our best to evaluate this with our specific needs!
COMPENSATION
This is an hourly position at $21-$25/hr, depending on relevant experience for the position. Employee Health Insurance, Paid Vacation, Paid Holidays, Paid Sick Days, Opportunities for Overtime, WAZER equity (stock options), Opportunity for advancement in a fast-growing company.
LOCATION & ENVIRONMENT
We’ve located ourselves in Yonkers, NY. You’ll be working in an environment that is simultaneously our office, ideation studio, research lab, workshop, and final product assembly center, all under one roof. This allows us to collaborate and learn each other’s area of expertise, providing better solutions to our customers. Our facility becomes a playground in the off hours. You are encouraged to design, make, and work on whatever personal projects you may have at the time. You may see brewing equipment, race car parts, plants, and art pieces around the office. Who knows what inspiration we use for the next problem we need to solve!
Pay rate range - $60/hr. to $65/hr.
Fully Onsite
Top skills:
1. Project Management: Strong organizational and multitasking skills to manage multiple campaigns and stakeholders effectively.
2. Data-Driven Decision Making: Proficiency in analyzing performance metrics and using insights to optimize campaigns.
3. Communication & Collaboration: Excellent verbal and written communication skills to coordinate with cross-functional teams and craft compelling notification content.
KEY RESPONSIBILITES/REQUIREMENTS:
Key Responsibilities
• Strategy & Planning: Develop and implement a comprehensive push notification strategy aligned with business goals, user segmentation, and personalization.
• Execution & Optimization: Oversee the end-to-end process of push notification campaigns, including content creation, A/B testing, scheduling, and performance tracking.
• Cross-functional Collaboration: Work closely with marketing, product, engineering, and design teams to ensure seamless execution and alignment with broader app initiatives.
• Data Analysis & Reporting: Monitor KPIs (open rates, click-through rates, conversion rates) and leverage insights to refine strategies and improve performance.
• Compliance & Best Practices: Ensure all push notifications adhere to industry best practices, privacy regulations, and company policies.
Education Requirement
• Bachelor's degree in Marketing, Business, Communications, or a related field.
Years of Experience
• 5+ years of experience in digital marketing, product management, or a related role, with at least 2 years focused on push notifications or mobile app engagement.
Preferred Qualifications
• Experience with push notification platforms (e.g., Firebase, Braze, OneSignal).
• Familiarity with user segmentation and personalization techniques.
• Knowledge of A/B testing methodologies and tools.
Key member of the marketing team responsible for managing the digital marketing programs to support the retail, at-home, and ecommerce business units. He/she will help manage the paid search, email marketing, social media and other digital programs that are important part of overall marketing effort. Digital Marketing Analyst must be hands-on, very analytical and have relevant digital marketing experience in a multi-location retail or service business.
Responsibilities:
- Direct and manage digital marketing programs including paid search, email marketing, paid social, etc. and coordinating these to support the promotional marketing calendar
- Analyze all results and attribute marketing spend to traffic and sales
- Use SEO and SEM to drive organic and overall website traffic
- Direct and manage all social media efforts with the goal of developing brand ambassadors, brand influencers and indirect referrals
- Monitor competitive activity and develop counter programs to ensure pre-eminence of the BTG brand online
- Led effort to analyze marketing metrics to identify cause-effect relationships and suggest ways to utilize these insights in new campaigns
- Work with other marketing managers to develop and implement marketing campaigns that drive traffic and sales
- Work with creative team to create digital marketing content
- Work with other marketing manager to design consumer research that offer insight into customer behavior and recommend programs that attract new customers
Requirements:
- Bachelor degree in marketing, economics, mathematics, statistics, sciences or engineering
- 3+ years’ experience in digital marketing in retail, consumer product/service, consulting business
- Multi-channel marketing experience generating and tracking leads, traffic, etc.
- Experience in data-driven business culture; experience measuring and attributing marketing spend to results
- Experience with SEO, PPC, content marketing, paid search and social marketing
- Working knowledge of database marketing, email marketing, statistical analysis
- Strong analytical, problem-solving, data manipulation and planning skills
- Strong computer skills including (Excel, Google Analytics, relational databases etc.)
- Entrepreneurial, hands-on, and able to work independently
- High level of self-motivation and intellectual curiosity
- Good oral and written communication skills
We will invest roughly 3 months setting up the Digital Marketing Analyst for success at BTG. He/she needs to develop a strong knowledge of sales, business and marketing process and relationships and strong instincts for the brand and business. Development plan will be individualized, but will include time in stores understanding the customer, how product is sold, and BTG’s competitive advantage.
Vice President Marketing
Vice President of Marketing is responsible for developing a 360-marketing plan and leading and leading a marketing team that supports growth of the retail, shop-at-home, and trade business units. He/she is responsible for developing and executing a comprehensive strategy that builds new customers and drives sales across all channels. He/she must have keen insight of Blinds to Go business and brand strategy and be able to balance short-term results with long-term brand positioning. He/she must be a hands-on manager, an astute analyst and good strategist. He/she must have relevant experience in a multi-location retail or service business with knowledge of lever to drive store traffic and shop at home leads.
Responsibilities:
· Direct and a manage internal marketing team that includes digital marketing manager and analyst, social media team, creative team, web development team, and regional marketing managers
· Develop a 360-marketing plan and calendar that drive business short-term and build brand
· Monitor competitive activity and develop counter programs to ensure pre-eminence of the BTG brand online
· Develop and sustain a culture that values analytical problem-solving, collaboration, ownership and accountability
· Work with other department to lead programs and activities that contribute to growth of business and brand
Requirements:
· Bachelor’s or master’s degree in marketing, communications, or cognitive sciences, mathematics, statistics, sciences or engineering
· 10+ years experience in digital marketing in retail, or consumer product/service business
· Multi-channel marketing experience
· Experience with SEO, PPC, content marketing, paid search and social marketing
· 5+ years management and leadership experience
· Working knowledge of database marketing, email marketing, statistical analysis
· Strong analytical, problem-solving, data manipulation and planning skills
· Strong computer skills including (Excel, Google Analytics, relational databases etc.)
· Entrepreneurial, hands-on, and able to work independently
· High level of self-motivation and intellectual curiosity
· Good oral and written communication skills
We will invest 6-9 month onboarding this senior manager to ensure their long-term success at Blinds to Go. He/she Will develop a strong knowledge of sales, business and marketing process and relationships and strong instincts for the brand and business. Development plan will be individualized, but will include time in stores understanding the customer, how product is sold, and BTG’s competitive advantage and mentoring from business owners.
Job Title: Lead Technical Trainer/ Writer
Job Category: Direct FLSA: Exempt
Reports To: Manager, Technical Manuals and Training Dept: Technical Publications
Salary Range 85k to 111k
Kawasaki Rail Car - Yonkers, NY
Job Description:
Leads Kawasaki training efforts in the field, including:
Drafts training materials based on vendor data, draft manuals and on-car observation
Verifies that all applicable FRA requirements are fulfilled, including those under
49CFR 238.109.
Proofreads and edits vendor documents to ensure Training Materials are complete
and up-to-date.
When multiple KRC Instructors are used in a given course, the Lead Instructor will
clearly delineate the specific area(s) of responsibility for each person.
The Lead Technical Trainer will be responsible for all logistical requirements,
including the necessity to have support personnel in place at a given time, with all
required tools and consumables.
Ensures vendors and subcontractors maintain quality requirements by closely
observing vendor classroom activities.
Delivers KRC training classes including familiarization, FRA requirements,
subsystem integration and interface.
Provides consistent point-of-contact between KRC, vendors and the Authority.
Writes letters to KHI, vendors and Authorities as directed.
Coordinates Training classes at Authority sites.
Verifies proper documentation and equipment are available at the site.
Contacts Engineering Department technical personnel to get answers to participant's
questions..
Updates and ensures all contract Training Deliverables are turned over to the
Authority at the required time.
Assists in designing the course curricula and working schedules for new contracts.
Presents written evaluations of course and Instructor effectiveness after each course.
Assists Manager of Training and Manuals and Assistant Manager of Training with
staff. Development.
Education:
BA or BS degree required.
Formal technical training (i.e. Military Electronic Courses) a plus.
Qualifications:
Minimum, five (5) years experience conducting technical training. Prior rail car
experience strongly preferred.
Flexible approach to problem solving in the field.
Able to travel a minimum of 20%.
Able to work effectively with minimal supervision.
Proficient in Microsoft Word, Excel and PowerPoint. Adobe FrameMaker and/or Vector
graphics (CorelDraw, Adobe Illustrator or AutoCAD) experience a plus.
DESCRIPTION
Driven by a commitment to research, quality, and service, PDI provides innovative products, educational resources, training, and support to prevent infection transmission and promote health and wellness. Encompassing three areas, our Healthcare, Sani Professional and Contract manufacturing divisions, we develop, manufacture, and distribute leading edge products for North America and the world. We have several locations across the US and are looking for new Associates to join our team!
POSITION PURPOSE
As the Principal Packaging Engineer, you will serve as the enterprise-wide technical expert and strategic lead in FDA regulated packaging. The position leverage deep knowledge in packaging including but not limited to design, test methods, standards, and industry insights to create and deliver a pipeline of breakthrough innovations and overall organizational improvement.
You will operate with a high degree of autonomy, and lead with accountability projects from concept to commercialization. A proactive approach in identifying opportunity areas and a strong drive for results and overall organizational improvement is essential.
This role requires excellent communication skills to effectively collaborate across functions, influence stakeholders and ensure alignment with organizational goals. The Principal Engineer must take responsibility for technical mentorship and coaching, fostering technical growth and knowledge of junior engineers while strengthening the team’s technical capabilities. As a recognized expert, you will guide internal and external teams on the application of packaging standards (e.g., CCIT, ISO 11607, USP , USP , etc.), and represent the company in regulatory interactions, technical forums, and industry partnerships.
Success requires exceptional problem-solving skills, strategic influence, and proven ability to align cross-functional teams toward breakthrough innovation. This role is accountable for delivering measurable outcomes and ensuring that packaging innovations translate into tangible business impact.
ESSENTIAL FUNCTIONS AND BASIC DUTIES
Technical Leadership, Data Analysis and Interpretation
- Demonstrate strong ownership and leadership on technical strategies and problem solving while driving projects from concept to commercialization.
- Own the technical roadmap for packaging innovation and ensure alignment with business priorities.
- Take responsibility for the accuracy, integrity, and impact of technical data used to inform decisions.
- Design and direct meaningful and robust research projects or experiments both internally and externally through relationships with academic institutions and industry partners.
- Facilitate knowledge sharing and foster collaborative research initiatives while mentoring, coaching and guiding junior engineers.
- Analyze experimental data to draw meaningful conclusions from research and guide further development.
- Ensure robust statistical methods are applied where necessary.
- Develop innovative solutions to address technical challenges.
- Act as subject matter expert in packaging for FDA regulated products (expert in packaging standards such as CCIT, ISO 11607, USP , USP , etc).
- Identify, scope and represent the organization at key conferences, seminars and other professional events.
- Stay current and keep stakeholders updated with emerging technologies, regulatory trends, and scientific advancements in packaging.
Innovation and Strategy
- Exhibit a proactive mindset in identifying, vetting and implementing new opportunities for innovation and improvement of the organization.
- Demonstrate ability to think strategically and influence the organization on key initiatives.
- Champion initiatives that deliver quantifiable improvements in product performance, cost efficiency, or regulatory compliance.
- Lead cross-functional teams to bring strategic innovations from concept to launch, ensuring accountability at each stage.
- Develop and execute innovation strategies aligned with business goals, including new technologies, methods, and IP creation.
- Lead the development of new products, technologies, and methods that deliver measurable impact and enhance organizational success.
- Assess and take necessary actions to acquire new in-house technologies to improve PDI’s capabilities.
Project Scoping and Ownership
- Define, communicate and align project goals and request necessary resources for execution cross functionally.
- Hold self and cross-functional teams accountable for meeting project milestones, quality standards, and business objectives.
- Ensure post-launch evaluation and continuous improvement based on performance metrics.
- Demonstrate strong interpersonal and influencing skills to drive initiatives forward and overcome challenges.
- Ensure accountability to milestones and objectives while demonstrating strong ownership, coordination and leadership in project execution, anticipating risks, and implementing mitigation strategies to ensure timely and high-quality delivery.
- Demonstrate excellent communication skills in preparing and presenting progress updates, status, reports and findings to senior level management.
PERFORMANCE MEASUREMENT
- Packaging Leadership and Effectiveness: leads packaging design development that meets intended performance, safety and regulatory requirements
- Project Acceleration and Execution: Demonstrates initiative in shaping project direction, anticipating potential obstacles and proposing solutions to ensure timelines are met or accelerated. Consistently delivers technical work on time, in scope and aligned to evolving business priorities
- Strategic Technical Problem Solving: Anticipates and identifies complex packaging development challenges early, leveraging expertise and leadership to drive resolution paths with minimal rework and high technical rigor.
- Cross-Functional Influence and Alignment: Actively engages and influences cross-functional partners (Regulatory, Marketing, Operations, Quality) to ensure clarity of technical direction, ensure alignment and provide technical strategies, expertise and data to remove barriers impeding project progress
- Pipeline Advancement and Opportunity Identification: Proactively scans internal and external landscapes to identify new opportunities, unmet needs and technology enablers that can strengthen the pipeline and move concepts into development
- Performance will be evaluated based on the ability to deliver projects on time, within scope, and with measurable business impact.
- Expected to take full ownership of assigned initiatives and proactively resolve barriers to success.
QUALIFICATIONS
EDUCATION/CERTIFICATION
- Bachelor’s degree in Packaging, Mechanical Engineering, or related scientific discipline required. Advanced degree preferred.
REQUIRED KNOWLEDGE
- New Product development and leadership in a regulated environment.
- Packaging development for FDA regulated products.
EXPERIENCE REQUIRED
- 8+ years of relevant experience in product development and R&D support, with a demonstrated track record of scientific and packaging development responsibilities.
SKILLS/ABILITIES
- Strong analytical thinking capabilities and mindset
- Strong sense of accountability and commitment to delivering results with excellence and timeliness
- Excellent communication and interpersonal skills
- Ability to make sense of, organize and present complex information
- Proven ability to work independently and take initiative in ambiguous or evolving environments
- Ability to set specific goals for self and others and organize/align the resources to help achieve goals
- Demonstrated ability to manage multiple projects with varying complexity
- Ability to evolve, learn and implement new systems and programs
- Initiative taker, ambitious and driven
- Resourceful and able to find creative and innovative ways to achieve results
- Demonstrated accountability for project outcomes and ability to drive initiatives to successful completion.
- Proactive leader who takes full ownership of challenges and drives results with urgency and precision.
WORKING CONDITIONS
- Mix of lab, manufacturing and office environment
SALARY RANGE:
- $128,000 - $141,000 annually
BENEFITS
PDI is pleased to offer comprehensive and affordable benefits for our associates, which includes:
- Medical, behavioral & prescription drug coverage
- Health Savings Account (HSA)
- Dental
- Vision
- 401(k) savings plan with company match and profit sharing
- Basic and supplemental Life and AD&D insurance
- Flexible Spending Accounts (FSAs)
- Short & long-term disability
- Employee Assistance Program (EAP)
- Health Advocacy Program
PDI also offers many voluntary benefits such as: Legal services, critical illness, hospital indemnity, accident coverage, ID theft and fraud protection, pet insurance and employee discounts.
At PDI, we are also committed to helping our associates maintain a healthy and sustainable work/life balance and are proud to provide associates with paid time off programs including: sick & safe leave, vacation, company & floating holidays, paid parental leave, and depending on the position we also offer summer hours and flex place/flex time options.
About the Lighthouse
Lighthouse is a New York City-based specialized agency dedicated to providing top-quality Applied Behavior Analysis (ABA) therapy services for children with autism.
Our mission is to empower these children and their families by implementing evidence-based interventions that promote skill development, independence, and improved communication.
We value compassion, dedication, and professional growth, placing a strong focus on fostering a supportive environment where our team members can grow and thrive.
Job Description
Lighthouse is seeking passionate and dedicated Behavior Technicians to join our team of professionals. As a Behavior Technician, you will provide one-on-one ABA therapy to children with autism and other special needs under the supervision of a Board Certified Behavior Analyst.
As you build a relationship with children and their families, your work will directly contribute to their growth, development, and improved quality of life.
Salary Range $22-28 per hour
Responsibilities
Your responsibilities as a Behavior Technician at Lighthouse will include the following:
Implement ABA therapy techniques under the supervision of a Board Certified Behavior Analyst (BCBA).
Provide one-on-one therapy sessions to children, following individualized treatment plans tailored to their specific needs.
Teach and reinforce appropriate social, communication, and behavioral skills in a supportive and structured environment.
Foster a positive and engaging therapeutic relationship with clients, promoting their independence and well-being.
Conduct assessments, collect data, and track progress to ensure effective treatment outcomes.
Collaborate with the BCBA and interdisciplinary team members to review progress, address concerns, and modify treatment plans as necessary.
Communicate effectively with parents/caregivers, providing updates on therapy goals, progress, and strategies for generalization of skills to the home setting.
Maintain accurate and detailed documentation of therapy sessions, including progress notes and data collection.
Participate in ongoing training and professional development opportunities to enhance your knowledge and skills in ABA therapy.
Ideal Candidate
If you’re seeking a position that is fulfilling, impactful, and offers room for growth, this is for you! Join our warm and collaborative team of experienced therapists and make a difference in the lives of children with special needs and their families.
Our ideal candidate is someone who:
Is passionate about working with children on the autism spectrum and individuals with special needs.
Demonstrates patience, empathy, and a genuine desire to make a positive impact on the lives of children and their families.
Has excellent interpersonal and communication skills to effectively engage with clients, parents, and the interdisciplinary team.
Is detail-oriented and able to accurately follow treatment plans, collect data, and maintain comprehensive documentation.
Can adapt to the individual needs of each client and implement appropriate strategies to support their progress.
Has strong organizational and time-management skills to prioritize tasks and effectively manage a caseload.
Is open to learning and receiving feedback, with a growth mindset and a willingness to enhance professional skills.
Has availability to work flexible hours, including evenings and weekends, to accommodate client schedules.
Requirements
Candidates must have a high school diploma or equivalent
Previous experience in ABA therapy or working with individuals on the autism spectrum is preferred, but not required.
Powered by JazzHR
Compensation details: 22-28 Hourly Wage
PI8093cf9385dc-3631
About LX Pantos
LX Pantos is a global logistics company providing comprehensive services including ocean, air, and ground transportation, as well as 3PL, fulfillment, last-mile delivery, and installation.
In the U.S., we operate more than 30 logistics centers with over 120 professional installation technicians, holding strong competitiveness especially in premium home appliance installation services.
At LX Pantos, we are committed to going beyond simple delivery — we aim to innovate the customer experience by strengthening our professional training systems.
Role Overview
The Customer Service & Installation Trainer will be responsible for training our installation technicians. This role will deliver structured training on standard installation processes, customer service, safety protocols, and product-specific installation techniques to ensure top-quality service and customer satisfaction.
Key Responsibilities
1. Training Content & Curriculum Development
- Develop training materials and curricula to deliver knowledge on electronics such as home appliances, IT, and mobile devices
- Continuously update training content with the latest trends and product information
- Identify and share best practices and success stories from real installation and service experiences
2. Training Delivery & Event Support
- Lead training sessions on electronic products (home appliances, IT, mobile)
- Conduct lectures on core topics such as customer service mindset, installation techniques, and communication skills
- Act as a product docent during appliance events to communicate product value to customers
3. Training Feedback & Improvement
- Collect feedback from trainees and analyze training effectiveness
- Propose and implement improvements to enhance overall training impact
Qualifications
- Bachelor’s degree or equivalent experience (technical, education, or service fields preferred)
- Minimum 3 years of field experience in appliance installation, construction/interior, or technical service
- Prior training or coaching experience in installation/service strongly preferred
- Strong communication and coaching skills
- Knowledge of safety regulations and customer service standards required
- English required; bilingual (Korean or Spanish) preferred
Additional Requirements
- Willingness to travel nationwide (25–50% monthly)
- Valid driver’s license required
- Strong commitment to long-term employment