Engineering Structures Elsevier Jobs in Mount Prospect
134 positions found — Page 6
Position Summary:
The Applications Engineer is responsible for providing technical expertise, process development, and customer support related to industrial machinery. This role bridges engineering, sales, and service by demonstrating machine capabilities, optimizing cutting parameters, and ensuring customers achieve maximum value from their laser systems.
Primary Responsibilities:
- Develop and optimize laser cutting parameters for various metals and material thickness.
- Conduct machine demonstrations, trials, and proof of concept test for prospective customers.
- Troubleshoot cutting quality and process issues.
- Provide on-site and remote training to customers on machine operation, maintenance, and process optimization.
- Develop and document cutting process databases, application notes, and best practice guides.
Secondary Responsibilities:
- Support installation and commissioning at customer sites as needed
- Prepare technical documentation, cutting samples, and reports for customer presentations
- Support trade shows, open houses, and industry events with live demonstration and technical expertise
- Assist in product development by relating customer and application insights to R&D
Position Requirements:
- Bachelor’s degree in mechanical or manufacturing engineering, Materials Science, or a related technical field (Equivalent experience may be considered)
- 5+ Years of experience in laser processing, CNC machinery, or precision metal fabrication
- Hands-on experience with fiber laser products highly preferred
- Knowledge of motion controls systems, optics, and materials sciences is a plus
- Familiarity with CAD/CAM software
- Travel requirement is 25%
HSG is committed to ensuring equal employment opportunities to all qualified persons without regard to race (including associated hairstyles), color, religion, sex, gender identity, sexual orientation, national origin, ancestry, citizenship status, age, marital status, genetic information, military status, unfavorable discharge from military service, order of protection status, pregnancy, arrest record, disability, or any other status protected by applicable law. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. HSG participates in E-Verify and conducts pre-employment drug testing and background checks as part of our hiring process.
Job Title: Maintenance Manager
Location: Bensenville, IL
Salary: $110,000-$130,000
LHH Recruitment Solutions is currently seeking a Maintenance Manager to join our client's organization in the Bensenville, IL area.
Key Responsibilities:
- Oversee, plan, and assign maintenance work orders, including preventative, corrective, and equipment‐modification tasks.
- Coordinate maintenance resources and support capital improvement and continuous‐improvement initiatives.
- Review equipment performance with operational teams to identify issues related to safety, quality, cost, productivity, and customer satisfaction.
- Monitor daily, weekly, and monthly KPIs to drive improvements in plant operations and equipment effectiveness.
- Track, analyze, and improve maintenance‐department performance metrics.
- Engage employees in problem‐solving activities to support production efficiency, utilizing Lean techniques as appropriate.
- Foster a positive work environment while driving the maintenance team to meet productivity targets and performance standards.
- Ensure regulatory compliance with all applicable local, state, and federal requirements.
- Review and manage the maintenance budget and assist with developing the annual budget.
- Support hiring, onboarding, and training of maintenance personnel while identifying skill gaps and development needs.
- Perform additional duties as assigned.
Key Qualifications:
- Bachelor's degree in engineering, operations management, or a related field.
- 5–7 years of experience with industrial automation, PLCs, pneumatics, hydraulics, and manufacturing equipment; injection molding experience preferred.
- Leadership experience in maintenance, operations, engineering, or process‐improvement environments, including managing teams.
- Experience working within Lean environments; Six Sigma Green or Black Belt is a plus.
- Strong analytical and problem‐solving abilities.
- Ability to multi‐task and prioritize effectively in a fast‐paced environment.
- Proficiency with Microsoft Office; SAP knowledge preferred.
Benefits:
- Medical, Dental and Vision
- 3 Weeks PTO & Paid sick leave where applicable by state law
- 401(k)
- HSA and FSA
- Life and AD&D
- STD and LTD
- Norton LifeLock
Equal Opportunity Employer/Veterans/Disabled
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers
• San Francisco Fair Chance Ordinance
HR Consultant
Location: Schaumburg, IL
We are looking for Independent HR Consultant who has expertise in below areas;
1. HR Policy & Employee Handbook
- Drafting and/or editing US-compliant Employee Handbooks
- Alignment with Federal laws (FLSA, FMLA, ADA, EEOC, OSHA, etc.)
- State-specific customization (Illinois and other operating states)
- Policies covering:
- Employment classifications
- Leave & time-off
- Code of conduct & disciplinary procedures
- Anti-harassment, whistle-blower, DEI
- Remote work & data privacy
- Ability to regularly update policies based on legal changes
2. Employee Benefits Advisory & Structuring
- Designing and advising on employee benefits programs, including:
- Health, dental, vision insurance
- Life & disability insurance
- Retirement plans (401k advisory exposure preferred)
- Working with brokers and insurance providers
- Cost optimization while ensuring compliance and competitiveness
- Benefits benchmarking and renewal negotiations support
3. Internal PEO / Co-Employment Model Setup
- Advisory support to create an internal PEO-like structure
- Clubbing payroll and benefits across multiple legal entities
- Guidance on:
- Co-employment risks
- EIN usage and payroll structuring
- Centralized benefits administration
- Ensuring compliance while enabling operational efficiency
- Experience transitioning from fragmented payroll to centralized models is critical
4. Payroll & Multi-Entity HR Structuring
- Advisory (not transactional payroll processing)
- Structuring payroll governance across entities
- Coordination with payroll vendors
- Compliance with federal, state, and local tax requirements
5. M&A HR Due Diligence
- HR due diligence support during Mergers & Acquisitions, including:
- Workforce risk assessment
- Compensation & benefits analysis
- Policy, contract, and compliance review
- Identification of post-merger HR risks and integration challenges
- Experience supporting PE-backed or growth-stage companies preferred
6. US Employment Law Advisory
- Federal employment laws
- State and local labor laws & Practical, business-oriented interpretation of laws
- Employee relations risks
- Termination, layoffs, and restructuring compliance
- Ability to guide HR and leadership, not replace employment attorneys
This role blends hands-on forecasting expertise with leadership responsibilities, ensuring that demand planning processes contribute to improved service levels, inventory efficiency, and overall business performance.
In this role, you will lead a team of Demand Planners, guiding them in the development, execution, and continuous improvement of demand forecasts while fostering collaboration across sales, marketing, and supply chain teams.
You will be responsible for enhancing forecast accuracy, refining planning methodologies, and ensuring adherence to best practices within the Sales and Operations Planning (S&OP) process.
At Medline, we believe in continuous improvement and ownership at every level.
As a Demand Planning Manager, you will have the opportunity to shape processes, develop talent, and drive meaningful improvements in how we anticipate and meet customer demand.
If you thrive in a fast-paced environment where data-driven decision-making and collaboration are key to success, this role offers the visibility and impact you are looking for.
Job Description Core Responsibilities: Lead team members by placing value on adherence to the monthly planning process, standards for demand planning best practices, and a bias for action in achieving KPIs through forecast value add activities.
Work cross functionally to enhance the end-to-end capability of the S&OP process, bringing customer and market insights to branch and category planners to further enhance Demand Review maturity.
Cultivate an environment of continuous improvement with an emphasis on collaboration and personal ownership.
Maintain key performance metrics and demand monitoring for senior management.
Determine methods to address and correct planning behaviors that adversely affect forecast accuracy, service, and inventory position.
Act as subject matter expert regarding demand planning processes and work with supply network planners, import and domestic buyers, supply chain analysts and central data organizations.
Manage and partner with internal and external stakeholders.
Train, coach, and lead team in documented process flows, rules and standards relevant to inventory management demand planning and industry best practices
- Work closely with our Implementation team to successfully plan the on boarding of new business by minimizing inventory exposure and maximizing service.
Lead day-to-day activities of the team.
Assign, monitor and review process and accuracy of work.
Direct efforts and provide technical guidance on more complex issues.
Assist in the ideation, management, and prioritization of continuous improvement projects and initiatives.
Minimum Qualifications: Education Bachelor's Degree in Engineering or Supply Chain Management Work Experience 4 years experience in Supply Chain Experience applying knowledge of MRP, buying, demand planning and forecasting.
At least 2 years of experience managing people, including hiring, developing, motivating and directing people as they work Knowledge / Skills / Abilities Experience with leading, mentoring, and developing employees; performance management; and cultivating a team culture that aligns with the organization’s goals and values Ability to assess and initiate actions independently.
Experience in taking charge of a situation, team or project.
Experience developing ways of accomplishing goals with little or no supervision, depending on oneself to complete objectives and determining when escalation of issues is necessary.
Demonstrated problem solving ability in an environment of rapid change and with many variables.
Experience analyzing data and/or process to identify issues, trends, or exceptions to drive improvement of results and find solutions.
Experience presenting to and communicating with various audiences (ex.
others with differing language, senior management and non-technical audiences).
Excellent oral and written communication skills.
Strong visual presentation skills as related to reports, scorecards, dashboards and presentations.
Strong self-accountability; proactive engagement; extreme ownership and self-driven Preferred Qualifications: Certification / Licensure APICS (or equivalent supply chain management) certification Work Experience Experience in import logistics, transportation, and/or warehouse operations Knowledge / Skills / Abilities SAP/APO experience Advanced skills in Excel (including VBA), SQL, R, Python or other analytical tools for data extraction and simulation.
Experience and advanced skill in data visualization tools (Tableau, Power BI, etc) Medline Industries, LP, and its subsidiaries, offer a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.
The anticipated salary range for this position: $116,000.00
- $174,000.00 Annual The actual salary will vary based on applicant’s location, education, experience, skills, and abilities.
This role is bonus and/or incentive eligible.
Medline will not pay less than the applicable minimum wage or salary threshold.
Our benefit package includes health insurance, life and disability, 401(k) contributions, paid time off, etc., for employees working 30 or more hours per week on average.
For a more comprehensive list of our benefits please click here .
For roles where employees work less than 30 hours per week, benefits include 401(k) contributions as well as access to the Employee Assistance Program, Employee Resource Groups and the Employee Service Corp.
We’re dedicated to creating a Medline where everyone feels they belong and can grow their career.
We strive to do this by seeking diversity in all forms, acting inclusively, and ensuring that people have tools and resources to perform at their best.
Explore our Belonging page here .
Medline Industries, LP is an equal opportunity employer.
Medline evaluates qualified individuals without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, age, disability, neurodivergence, protected veteran status, marital or family status, caregiver responsibilities, genetic information, or any other characteristic protected by applicable federal, state, or local laws.
Define issues, identify resource needs, and develop project plans.
Facilitate projects from concept to completion.
Job Description Responsibilities: Plan and prepare supply chain and operational analysis.
Monitor accuracy, timeliness and integrity of data for analysis and reporting.
Conduct root cause analysis, problem solving, and process improvement or analytics projects.
Establish, develop, and manage Supply Chain projects.
Identify resource needs and monitor project progress.
Recommend, develop, create and implement standard reporting for routine business reports and ad hoc reporting.
Identify data and reporting tools necessary to perform supply chain and operational analysis.
Communicate the results of key projects and recommend actions/provide guidance on supply chain and operational problems.
Communicate cross functionally with internal and external business partners to identify opportunities for process improvement and root cause analyses including creating metrics dashboards/reporting, sharing information with peers and direct manager, using data to identify issues/solutions, and recommending actions or improvements.
Requirements: Education Bachelor’s degree in Industrial Engineering, Supply Chain Management, Finance, Accounting, Information Services, Mathematics or Applied Statistics.
Relevant Work Experience Experience in project management and data analysis.
At least 2 years of operations and/or supply chain experience.
Experience communicating with internal and external business partners and cross functional teams with various audiences.
Additional Intermediate level skills in Microsoft Access, Alteryx, Tableau, PowerBI, or SQL (for example: designing and creating simple queries, modifying data types, adding dates, working with required fields and/or creating labels).
Intermediate level skill in Microsoft Excel (for example: using SUM function, setting borders, pivot tables, setting column width, inserting charts, using text wrap, sorting, setting headers and footers and/or print scaling).
Experience calculating figures and amounts such as discounts, interest, commissions, proportions, percentages and volume.
Experience applying standard financial, accounting and business problem-solving skills to business problems.
Preferred Qualifications: Relevant Work Experience Experience with SAP.
Certification / Licensure CPIM, CSCP, or APICS certification.
Medline Industries, LP, and its subsidiaries, offer a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.
The anticipated salary range for this position: $67,000.00
- $101,000.00 Annual The actual salary will vary based on applicant’s location, education, experience, skills, and abilities.
This role is bonus and/or incentive eligible.
Medline will not pay less than the applicable minimum wage or salary threshold.
Our benefit package includes health insurance, life and disability, 401(k) contributions, paid time off, etc., for employees working 30 or more hours per week on average.
For a more comprehensive list of our benefits please click here .
For roles where employees work less than 30 hours per week, benefits include 401(k) contributions as well as access to the Employee Assistance Program, Employee Resource Groups and the Employee Service Corp.
We’re dedicated to creating a Medline where everyone feels they belong and can grow their career.
We strive to do this by seeking diversity in all forms, acting inclusively, and ensuring that people have tools and resources to perform at their best.
Explore our Belonging page here .
Medline Industries, LP is an equal opportunity employer.
Medline evaluates qualified individuals without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, age, disability, neurodivergence, protected veteran status, marital or family status, caregiver responsibilities, genetic information, or any other characteristic protected by applicable federal, state, or local laws.
SENIOR PROJECT CONTROLS SPECIALIST
Is this you?
- You thrive on encountering and conquering new and exciting challenges
- You have a passion for delivering top-notch customer service through every interaction
- You are not afraid to ask questions and give input to effectively make an impact
- You want to learn from the best and work with a great team of industry-leading professionals
If yes, then bring your talent and skills to F.E. Moran! We have an exciting opportunity for an experienced Senior Project Controls Specialist to join our team in the Chicagoland Area. As a Senior Project Controls Specialist, you will apply your technical skills to meet project team and client needs for developing and maintaining project schedules and monitoring project performance. This work will include interfacing directly with project management, client management and site personnel for the development of detailed integrated schedules for the engineering, procurement and construction scopes of work associated with nuclear power generation projects.
You Are:
- EXPERIENCED: Previous project experience; Proficiency using Primavera P6 scheduling software, including resource loading experience; Familiarity with the practical application of project controls
- TECHNICAL: Working knowledge in MS Office tools, with emphasis on the advanced use of MS Excel and/or MS Access in creating detailed, interactive spreadsheets, workbooks, and databases
- METICULOUS: Strong analytical and critical thinking abilities with high attention to detail, thoroughness, and accuracy
- A COMMUNICATOR: Excellent written and verbal communication skills, with a proven ability to interact and multitask with project team members, clients, and vendors of varying position levels
- PASSIONATE: Continuous learner, invested in finding the best solution; you see projects through to fruition; your work truly matters to you; Committed to deliver high quality, accurate deliverables with attention to detail
What You’ll Do:
- COORDINATE: Develop and support project schedule requirements per client procedures and best practices; Provide regular project updates and report deviations from the approved project baseline to the project team
- ANALYZE: Perform critical path analysis, provide schedule insights and corrective actions when required; Analyze data and build reports to support project monitoring and decision making
- DOCUMENT: Produce look-ahead, actuals, and schedule quality reports; Assemble supporting documentation to meet project team and client requests/needs
- ADVISE: Provide regular project updates and report deviations from the approved project baseline to the project team; Support schedule contingency management, and work with key stakeholders to identify and manage project risks
- ACCOUNTING FUNCTIONS: Support month end closing and phase gate processes
- ORGANIZE: Ensure standardized file locations exist for all required schedule documents
- COMMUNICATE: Interact with team members to understand project requirements, goals, and operational environments
- TRAVEL: Potential travel to client offices for project coordination meetings when necessary
What We Offer:
- TOTAL REWARDS: Competitive salary and benefits package, including medical, dental, and vision; life and disability insurance; paid time off; and 401(k) retirement savings plan with discretionary company match
- DEVELOPMENT: Opportunities to learn, develop, and enhance your skills and abilities
- WORK ENVIRONMENT: Professional, engaging, supportive, and rewarding
Who We Are:
The F.E. Moran Group of Companies is comprised of seven specialized businesses offering a full spectrum of HVAC, Mechanical Services, Fire Protection, Special Hazard Systems, Plumbing, Refrigeration, and Industrial Piping Services across virtually every market. We are a single-source contractor working seamlessly to consolidate resources and deliver outstanding construction and service solutions, regardless of size, scope, complexity, or location…We save lives, protect property, and create healthy environments.
Interested? Apply Now!
Candidates must be at least 21 years of age to be eligible for positions that require participation in the company’s fleet program. This is a requirement for roles involving the operation of company vehicles.
At F.E. Moran Group of Companies, we are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. If you have a specific need that requires accommodation, please advise a member of the Talent Acquisition team by contacting us at
John Crane, a business of Smiths Group, is a global leader in mission-critical flow control solutions for energy and process industries that enable efficient and sustainable operations. Our products include mechanical seals and systems, couplings, bearings, filtration systems, and predictive digital monitoring technologies.
We have a global network of more than 200 sites in over 50 countries and employ more than 6,000 people worldwide. We partner with our customers to help them keep their operations safe, reduce downtime, improve efficiency, and meet the latest environmental standards.
John Crane is part of Smiths Group. For over 170 years, Smiths has been pioneering progress by engineering for a better future. We serve millions of people every year, helping to create a safer, more efficient, productive, and better-connected world across four global markets: energy, security & defence, space & aerospace, and general industrial. Listed on the London Stock Exchange, Smiths employs approximately 16,000 colleagues in over 50 countries.
Job Description
This is an execution-focused trade compliance role, not a coordination or administrative position. The successful candidate will be directly involved in the day-to-day review, correction, and management of U.S. customs entries, working closely with customs brokers and internal stakeholders to ensure accuracy and regulatory compliance.
Key Responsibilities
- Review and audit U.S. customs entries for accuracy related to HTS classification, valuation, and country of origin
- Work directly with customs brokers to resolve entry errors, discrepancies, and documentation issues
- Identify, document, and drive post-entry corrections related to duties and compliance
- Monitor broker performance and support corrective actions as needed
- Support clearance activities for goods subject to Section 232 tariffs
- Use ACE reporting and Power BI dashboards to track import activity, trends, and compliance risks
- Conduct internal audits of broker filings and customs documentation
- Partner closely with the existing U.S. compliance team to manage workload and ensure continuity
- Provide practical guidance to internal teams on U.S. import/export compliance requirements
*This role requires comfort working in the details and managing multiple active issues at once.
Qualifications
- 3+ years of recent experience in U.S. import/export compliance or customs brokerage
- Hands-on experience reviewing or filing U.S. customs entries
- Strong working knowledge of:
- HTS classification
- Customs valuation
- Country of origin rules
- Post-entry corrections
- Experience using ACE; Power BI experience strongly preferred
- Ability to work onsite, Monday–Friday, in Morton Grove, IL
- Strong attention to detail and accountability for accuracy
*This role is not intended for candidates with only academic exposure to trade compliance or those without recent hands-on experience.
Preferred Skills
Experience with SAP GTS or similar trade compliance systems Knowledge of USMCA or other Free Trade Agreements Background supporting manufacturing or industrial operations
Work arrangement & Location Requirement
- Full time
- On-site (no remote option)
- Candidates must reside within a reasonable commuting distance of the office.
Additional information
All your information will be kept confidential according to EEO guidelines.
We believe that different perspectives and backgrounds are what make a company flourish. All qualified applicants will receive equal consideration for employment regardless of color, religion, sex, sexual orientation, gender identity, national origin, economic status, disability, age, or any other legally protected characteristics. We are proud to be an inclusive company with values grounded in equality and ethics, where we celebrate, support, and embrace diversity.
At no time during the hiring process will Smiths Group, nor any of our recruitment partners ever request payment to enable participation – including, but not limited to, interviews or testing. Avoid fraudulent requests by applying jobs directly through our career's website (Careers - Smiths Group plc)
LHH Recruitment Solutions has partnered with a growing organization, and they are seeking a motivated Forecast Planning Analyst – Healthcare/Medical Device to join their team. This is an exciting opportunity for a data-driven professional who thrives at the intersection of analytics, supply chain strategy, and cross-functional collaboration. The ideal candidate will play a key role in shaping demand visibility, improving forecast accuracy, and supporting inventory and production decisions in a fast-paced, growth-oriented setting.
Why This Opportunity Stands Out:
- High-impact role supporting critical supply chain decisions.
- Exposure to enterprise-level ERP systems (SAP experience highly valued).
- Collaborative environment working closely with operations, planning, and commercial teams.
- Strong emphasis on continuous improvement and analytical rigor.
Key Responsibilities:
- Develop, analyze, and maintain demand forecasts using historical data, trends, and business inputs.
- Partner with cross-functional stakeholders to align forecasts with sales, production, and inventory strategies.
- Evaluate forecast performance, identify variance drivers, and recommend corrective actions.
- Support demand planning and S&OP-style discussions through data-driven insights.
- Build and enhance forecasting tools, models, and reporting to improve visibility and decision-making.
- Leverage ERP and planning systems to ensure accurate data flow and planning alignment.
- Conduct ad hoc analysis to support operational and financial planning initiatives.
- Contribute to process improvements that reduce inventory risk, stockouts, and excess.
Qualifications and Skills:
- Bachelor's Degree in Business, Supply Chain, or a related field.
- Experience working in a manufacturing and/or distribution environment.
- Previous experience in healthcare, medical device, or similar highly regulated industries.
- Strong forecasting and demand planning experience with a solid understanding of supply chain principles.
- Advanced Excel capabilities, including VLOOKUPs, Pivot Tables, and complex data analysis.
- Hands-on experience with ERP systems; SAP exposure is a significant plus.
- Proven ability to translate complex data into actionable business insights.
- Familiarity with statistical forecasting methodologies and planning tools.
- Experience supporting inventory optimization and production planning efforts.
- Strong analytical mindset with attention to detail and accuracy.
- Ability to communicate clearly with both technical and non-technical stakeholders.
- Comfortable working in a dynamic, deadline-driven environment.
Compensation Range: $60,000 - $75,000
Benefits Offered: 2 weeks of vacation, paid sick leave where applicable by state law, Medical Insurance, Dental Insurance Vision Insurance, 401K, and Life Insurance.
If you are a passionate Forecast Planning Analyst looking for a new and rewarding career, please apply today! You don't want to miss out on this opportunity!
LHH is a leader in permanent recruitment—and in the placement of top talent. Our areas of specialty include office administration, customer service, human resources, engineering, and supply chain and logistics. Please feel to check us out and apply for other opportunities if this role isn't a perfect match.
Equal Opportunity Employer/Veterans/Disabled
To read our Candidate Privacy Information Statement, which explains how we will use your information, please visit
Who we are. What we do.
We are Bystronic – a global technology company passionate about creating an impact for a sustainable future with sheet metal and beyond.
We want to work with people who support us in creating innovative solutions to move our industry forward. Our focus is on automating the complete material and data flow of the laser cutting and bending process chain.
In a nutshell:
The Customer Satisfaction Representative manages a designated customer portfolio within the region, acting as the main contact, assessing their needs, prioritizing tasks, and cultivating robust relationships to optimize service processes.
What you will be doing:
- Manage a specific customer portfolio within a defined region, serving as the primary point of contact
- Foster strong customer relationships, understand their business needs, and collaborate to enhance service processes for mutual benefit
- Assess customer needs and prioritize tasks, including triaging workload for hotline engineers
- Executes all activities in line with guidance from local management
- Responsible for processing day to day part sales and orders
Key tasks and Responsibilities:
- Customer Interaction Management: Serve as the initial point of contact for customer inbound inquiries, handling case logging, management, and follow-up.
- Coordination and Collaboration: Coordinate and collaborate with field service dispatchers and spare parts inquiries to ensure timely resolution of customer issues.
- Case Handling and Resolution: Manage end-to-end resolution of cases, including but not limited to identifying part numbers, creating orders, and confirming delivery times with customers.
- Spare Parts Logistics: Coordinate with the purchasing department to ensure timely delivery and distribution of parts for customer service needs. Confirm delivery times and dispatch status for spare parts from the central warehouse.
KPI's:
- Achieve overall company sales objectives and targets
- Business results measured by Customer Satisfaction (NPS), repeat machine sales, and after sales targets.
- Increase coverage of the ByCare Program
Key Skillset:
- Technical Proficiency: Strong general technical aptitude.
- Personal & Interpersonal Skills: Effective communication and rapport-building with customers. Clear explanation of mechanical issues and multitasking abilities.
- Adaptability and Flexibility: Quick learner adaptable to new challenges. Efficient multitasker with effective time management skills.
- Additional Skills & Requirements: Proficient in MS Office, SAP, and Salesforce systems. Background in electrical or mechanical engineering preferred, with field service or customer support experience beneficial.
Your education & experience:
- High School Diploma and 3-5 years of work related experience.
What's in it for you:
- PTO
- Benefits (Medical, Dental, Vision, STD/LTD)
- Life Insurance
- Paid Holidays
- 401k with 100% match up to 5%
People power our purpose:
Imagine working in an environment that helps move the company to the next level, where your passion, values, and skills are integral to impacting the sheet metal industry and beyond. At Bystronic, this can become your reality. Our people are the edge to drive and nurture our ambitions and continued success. Together we have created a culture where our people are central, inspiring us to make decisions that best serve them and are aligned with our purpose.
As much as we are in a technology business, human beings drive real change.
Interested?
Does this versatile challenge appeal to you? Then we look forward to getting to know you! You can submit your application on our platform with just a few clicks.
We look forward to receiving your online application
The Inside Sales Representative (ISR) plays a key role in generating new business by connecting with owners and decision makers, qualifying prospects, and setting appointments for our Outside Sales team. This role matters because it is the engine that fuels our growth; your ability to create the first connection with potential customers ensures a steady pipeline of qualified opportunities and supports our expansion into new markets.
The ISR focuses on outbound prospecting within our Ideal Client Profile (ICP), gathering key information, and setting qualified appointments. You’ll also manage and build our prospect database to ensure accurate follow‑up and a strong flow of leads. This role is the first step in bringing in new customers and directly impacts our sales success.
Key Responsibilities
- Lead Generation: Make 80–100 outbound calls daily to identify and engage potential customers.
- Information Gathering: Gather basic information via phone, LinkedIn, and/or websites to further qualify prospects.
- Appointment Setting: Schedule a minimum of three qualified appointments per week with potential customers.
- Relationship Building and Nurturing: Set follow‑up calls and activities to further develop relationships with prospective business owners or decision makers.
- Marketing Follow‑up: Promptly contact and qualify prospects generated by marketing activities.
- Prospect Database Management: Organize prospects into categories to determine qualification, ownership, and appropriate follow‑up.
- Document all activities and interactions in the CRM tool.
- Update Inside Sales Playbook daily with total activities performed.
- Attend weekly sales meetings and report on activities performed.
Additional Duties and Responsibilities
- Develop in‑depth knowledge of the inside sales process and continually refine best practices.
- Attend Inside Sales Workshops and refine calling strategies.
- Enter new contacts and businesses into the prospect database from internal sources, acquired lists, or marketing activities.
- Generate email templates and follow‑up communication for prospects.
- Promptly follow up on chat requests generated through the website.
- Field inbound sales calls and leads from various sources and qualify for business potential.
- Document internal processes and procedures related to duties and responsibilities.
- Maintain CRM data, share best practices, improve processes, and provide clear and consistent reporting to management.
What You Bring
- Strong phone skills with the ability to reach prospects creatively, identify decision makers, and handle objections professionally.
- 1-3 years of sales experience
- High energy and drive with strong conversational skills.
- Persistence in reaching decision makers and identifying key information about prospects.
- Skill in preparing written communications and materials.
- Interpersonal skills including communication, active listening, and customer care.
- Ability to redirect prospects on the phone and adapt quickly to changes.
- Typing skills for quick and accurate data entry.
- Self‑motivation and discipline to adhere to the inside sales process.
Benefits
- Commission‑based incentives
- Premier health, dental, and vision benefits
- 401(k) retirement plan
- Complete on‑the‑job training and support
- Fun working environment and culture
- Onsite gym & cafe
- Hybrid schedule
- Great opportunity for advancement
Salary:
$40,000 - $60,000