Engineering Structures Elsevier Jobs in Lebanon, GA

Exciting Full-Time OB/GYN Hospitalist Opportunity near Woodstock, GA Are you an experienced OB/GYN seeking a fulfilling and impactful role? Your next career move could be just around the corner! We have a fantastic opportunity located near Woodstock, GA, offering a well-structured schedule and a welcoming community.

Position Overview Role: Full-Time OB/GYN Hospitalist Location: Near Woodstock, GA Schedule and Benefits In this role as an OB/GYN Hospitalist, you'll be part of a dynamic and dedicated team committed to providing exceptional care.

Embrace a schedule designed for optimal work-life balance, with 5-8 24HR INHOUSE SHIFTS PER MONTH and no call requirements.

This flexibility allows you to enjoy a fulfilling career while ensuring ample time for personal pursuits and relaxation.

Requirements As a Full-Time OB/GYN Hospitalist, you will play a crucial role in supporting the healthcare needs of our community.

While we appreciate the enthusiasm of new grads, at this time, we are specifically looking for seasoned professionals to bring their expertise to our practice.

Your experience and knowledge will contribute to the high standard of care we provide.

Community Highlights Woodstock, GA, serves as the backdrop for this exciting opportunity.

This charming location not only provides a wonderful blend of professional opportunities but also offers a welcoming community that appreciates the contributions of its healthcare professionals.

Immerse yourself in the warm and supportive atmosphere of Woodstock, where you can thrive both personally and professionally.

Application Process If you are ready to take the next step in your career and join a team that values your expertise, we invite you to contact HDA at .

You can also reach us via email at .

When reaching out, please reference Job ID for a prompt response.

We look forward to connecting with experienced OB/GYN professionals and exploring the possibilities for your next career move.

Advance your career with a role that offers flexibility, a welcoming community, and the opportunity to make a meaningful impact.

Apply today and become an integral part of our dedicated team in Woodstock, GA! _x000D x000D_ HDAJOBS MDSTAFF HDAJOBS MDSTAFF

Job description: Every day, ANDRITZ continues to deliver successful innovative solutions to our customers globally. Why are we so successful? Because we are passionate and love what we do! We are at the forefront of future engineering technologies, with solutions that ensure the success of our clients in key industries that are shaping the future of the world we live in.

EDUCATION AND EXPERIENCE

• B.S. degree in Engineering or equivalent work experience.
• Minimum ten years experience in recovery and/or power boiler project execution.
• Boiler operational experience is a plus.
• Demonstrated project management abilities (schedule, budget, quality, customer satisfaction).
• Ability to communicate effectively in English. Other languages are a plus.
• Fluent in Word, Excel, Outlook, and MS Project. Familiarity with AutoCAD is a plus.
• Ability to manage several projects in different phases at one time.
• Ability to create strong effective teams and create sense of urgency as required.

PRINCIPAL DUTIES

Major responsibilities are listed but not necessarily limited to the following duties.

• Overall responsibility for project activities, both technical and commercial.
• Develop and manage schedules for assigned projects as part of project team.
• Develop and manage budgets for the projects with project team members that are both local and remote.
• Control the projects according to documented procedures.
• Plan and coordinate with engineering personnel for completion of designs.
• Manage the timely production of project deliverables and milestone dates.
• Negotiate technical and commercial contracts with sub-suppliers along with the purchasing groups.
• Monitor the deliveries from sub-suppliers for schedule & quality compliance.
• Communicate & coordinate with customers at multiple levels throughout project.
• Analyze and effectively address project quality costs and customer complaints in a timely manner.
• Issue monthly status reports on projects.
• Work through project issues while maintaining positive relationships with customers.

This position requires some amount of travel primarily within North America

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability.

Job Title : Nuclear Engineer (Naval Reactors Engineer) Category / Component : Officer • Active Overview Design, regulate, and oversee the Navy's nuclear propulsion program, including reactor design, fleet operations, and eventual defueling and decommissioning of nuclear powered ships and submarines from Naval Reactors Headquarters and associated Department of Energy laboratories and shipyards.

Key Responsibilities Provide technical direction in areas such as reactor and fluid systems design, reactor physics, materials development, component design for steam generators, pumps, and valves, instrumentation and control for reactor and propulsion plants, testing and quality control, radiation shielding, and chemistry and radiological controls; review designs and analyses from laboratories, shipyards, and industry partners; coordinate with fleet units to ensure safe and reliable nuclear plant operation.

What to Expect Assume significant technical responsibility early in your career as part of a lean headquarters staff; work primarily in an analytical and oversight role rather than operating plants at sea; balance long term engineering projects with time sensitive fleet and shipyard issues; frequent coordination with senior civilian engineers, naval officers, and technical teams; high expectations for attention to detail, judgment, and written and oral communication.

Work Environment Work mainly at Naval Reactors Headquarters in the Washington, District of Columbia area with regular engagement with Department of Energy laboratories, nuclear training sites, shipyards, and nuclear powered ships and submarines; office based work that includes document reviews, technical meetings, inspections, and site visits rather than day to day shipboard watchstanding.

Pathways, Training & Advancement Officer commissioning through programs such as Officer Candidate School or the Nuclear Propulsion Officer Candidate program followed by a structured technical qualification program at Naval Reactors; rotational exposure to laboratories, prototypes, shipyards, and fleet support issues; progressive responsibility leading projects and becoming a subject matter expert, with opportunities for professional military education and advanced graduate study in technical fields.

Entry through the Nuclear Propulsion Officer Candidate program for qualified college students and recent graduates, or selection via Officer Candidate School for those who already hold qualifying degrees; all applicants must meet Nuclear Propulsion Program academic and technical screening standards in addition to general officer commissioning requirements.

Qualifications All Navy jobs require meeting general enlistment or commissioning standards, which typically include: Eligibility to serve in the United States Navy, which may involve United States citizenship or other legal residency and work status, depending on the program and current law and policy A high school diploma or equivalent for enlisted positions, and a bachelor's or qualifying professional degree for officer positions Meeting age limits that vary by program and are set in law and Navy policy.

Some communities have more restrictive age ranges Meeting medical, vision, and dental standards, including body composition and physical fitness requirements, with some jobs requiring more demanding standards Meeting character and conduct standards, including background screening Achieving required test scores for your program, such as the Armed Services Vocational Aptitude Battery for enlisted roles or officer qualification tests for officer programs Eligibility for a security clearance when required for your rating or designator Additional qualifications can include specific skills, education, licensure, or experience that are unique to a job or community and will be reviewed with you by a recruiter.

Additional qualifications for this job may include: Completion of a rigorous technical degree in engineering, physics, mathematics, or a closely related field that includes strong backgrounds in calculus and physics; outstanding academic record, particularly in technical coursework; United States citizenship and eligibility for a high level security clearance; strong technical aptitude and comfort with detailed analytical work.

Education Education benefits are available through standard Navy programs such as Tuition Assistance, the Post-9/11 GI Bill, ACE-recommended college credit for Navy training, Navy COOL-funded certifications, USMAP apprenticeships, and other Navy College Program opportunities.

Specific options depend on the Sailor's status, training, and current Navy policy.

Pay, Benefits & Service Pay, benefits, and service commitments follow standard Navy Active and/or Reserve policies for this type of role, including basic pay, allowances when eligible, health coverage, and retirement options.

Exact entitlements, special pays, and service obligations depend on program, component, years of service, and current law and Navy guidance.

Incentives Incentives such as bonuses, special pays, and loan repayment may be available at times for specific ratings or communities, but they change frequently and cannot be guaranteed.

Applicants must confirm current incentives and eligibility with an official Navy recruiter or authoritative Navy source.

Notes and Disclaimers This description is a general overview of typical duties, training, and opportunities in this community.

It does not replace official Navy instructions, policies, or contracts and does not guarantee specific assignments, training, incentives, or outcomes.

Actual opportunities depend on Navy needs, individual performance, screening results, and current law and policy.

Key Account Manager

Alpharetta, GA

Our client, Evolabel, is seeking a Key Account Manager to nurture and expand relationships with its most important global customers. Founded in 2007 in Sweden, Evolabel specializes in developing the world’s most user-friendly print‑and‑apply machines for automated labeling in high-performance production environments. Their solutions are recognized for simplicity, efficiency, and exceptional reliability—every component is meticulously engineered to deliver long-lasting, flexible, and future-ready performance. Evolabel markets and sells its products through a global network of local distribution partners, serving end users, machine builders, and system integrators. As a Key Account Manager, you will work closely with these partners to drive business growth, strengthen strategic customer relationships, and continuously expand and enhance the partner network. For more info, visit and check out this video.

About the Role

As Key Account Manager, you will collaborate closely with customers to understand their needs and ensure that Evolabel’s products and services meet their requirements. You will oversee the entire sales process for new customers, from identifying and engaging potential clients to building interest, managing negotiations, and finalizing framework agreements to close deals. For existing customers, your focus will be on driving growth, expanding Evolabel’s presence, and maintaining exceptional customer satisfaction. This role is based out of Alpharetta, GA, and reports directly to the Site Manager. Travel of up to 50% is to be expected. Your responsibilities include:

• Own and grow relationships with key accounts at both local and global levels
• Drive new customer acquisition from initial engagement through contract negotiation and deal closure
• Develop and execute strategic account plans, growth initiatives, and localized sales strategies to meet business objectives
• Identify and expand opportunities within existing accounts
• Lead negotiations and manage agreements, including framework and service contracts
• Achieve and exceed sales, profitability, and growth targets
• Maintain and optimize a robust sales pipeline using CRM tools for accurate forecasting and reporting
• Collaborate with Support Engineers to deliver comprehensive service and solution sales
• Translate customer needs into compelling commercial and technical value propositions that differentiate Evolabel solutions
• Coordinate and align sales activities across internal teams and external partners

Responsibilities continued...

• Analyze market trends, customer insights, and performance data to inform strategic decisions and drive continuous improvement
• Create impactful sales materials, presentations, and customer-facing documentation
• Represent Evolabel at customer meetings, industry events, and forums to strengthen brand presence

Qualifications & Skills

Your Education, Work Experience, Skills, and Traits

• A bachelor’s degree in business administration or a related field is preferred
• Min. 7 years of experience in B2B sales or key account management
• Strong background in solution sales, service sales, and complex sales cycles, ideally within the material handling or manufacturing sectors
• Experience in automation, industrial solutions, print & apply, or integrator environments is an advantage
• Excellent communication and negotiation skills
• Proficient in Microsoft Office Suite and CRM system
• Robust ability to build relationships and networks at the executive levels
• Proactive, self-motivated, and results-oriented
• Ability to understand customer challenges to create value propositions
• High integrity, accuracy, and efficiency in business development tasks
• Analytical with an affinity for problem-solving, negotiating, and time management

What We Offer Is More Than Just a Job…

Are you ready to help shape the future of a global company? Join Evolabel as a Key Account Manager in its U.S. office, where you’ll play a vital role in strengthening relationships with the company’s existing American partners while driving growth in this exciting new market. With strong global partnerships and a headquarters in Sweden, Evolabel is expanding, and you can be a key part of this journey.

• An excellent team-focused work environment with visibility for your efforts and professional growth opportunities.
• An opportunity to join a truly innovative and fast-growing international company.
• Competitive compensation package and excellent benefits
• Global Collaboration: You’ll work closely with partners across the U.S. and internationally and regularly interact with the Swedish headquarters.
• Develop your career, grow alongside the company, and gain experience building something extraordinary.

Purpose of the Job:

The Operations Manager is responsible for leading and coordinating overall plant operations, including production, engineering support, and operational improvement initiatives. This role ensures that manufacturing activities run efficiently, safely, and in alignment with business objectives. The Operations Manager drives operational performance through strong leadership, cross-functional collaboration, and continuous improvement of manufacturing processes.

Reporting directly to the General Manager, this role provides day-to-day leadership across production operations while maintaining engineering oversight for process improvement, technical problem solving, and new product introduction. The Operations Manager works closely with production, quality, supply chain, maintenance, and engineering resources to maintain high standards of safety, quality, delivery, and cost performance.

Essential Duties, Responsibilities, and Accountabilities

(Include the following; however, other duties may apply.)

Operational Leadership

• Lead daily plant operations to ensure production schedules, quality standards, and delivery commitments are consistently achieved.
• Provide direct leadership and guidance to production supervisors and operational support personnel.
• Maintain a consistent presence on the production floor to monitor performance, support teams, and address operational challenges in real time.
• Establish clear expectations for operational performance and accountability across departments.
• Support staffing, training, and development of production leadership and technical personnel.

Production Management

• Oversee execution of production schedules and ensure alignment with customer demand and plant capacity.
• Monitor production metrics including throughput, scrap, efficiency, and equipment utilization.
• Identify and resolve operational constraints impacting production flow.
• Work closely with supervisors to maintain efficient workflow and balanced production across departments.

Engineering and Technical Support

• Provide technical leadership related to manufacturing processes, machining operations, tooling, and equipment capabilities.
• Support troubleshooting of complex production issues involving machining processes, setups, tooling, or equipment performance.
• Oversee implementation of engineering changes, process improvements, and new product introductions.
• Collaborate with engineering resources to improve manufacturability and operational efficiency.

Process Improvement and Operational Excellence

• Identify opportunities to improve productivity, reduce waste, and increase equipment reliability.
• Lead continuous improvement initiatives using structured problem-solving methods.
• Implement process improvements that support long-term operational stability and efficiency.
• Encourage a culture of operational discipline and continuous improvement across production teams.

Cross-Functional Coordination

• Coordinate operational activities across production, engineering, quality, purchasing, and planning.
• Communicate operational priorities, challenges, and performance updates to leadership.
• Ensure alignment between operational execution and broader business objectives.

Safety and Compliance

• Promote and reinforce a culture of safety throughout the plant.
• Ensure compliance with OSHA, ISO, and internal safety and quality standards.
• Evaluate equipment, processes, and procedures for potential risks and implement corrective actions when necessary.

Performance Monitoring and Reporting

• Track and report operational performance metrics to the General Manager.
• Monitor progress of improvement initiatives and ensure accountability for results.
• Support operational planning and forecasting activities.

Supervisory Responsibilities

This role provides leadership and direction across plant operations and may oversee production supervisors, engineering resources, and operational support personnel. The Operations Manager is responsible for setting performance expectations, supporting leadership development, and ensuring accountability for operational performance across the facility.

Qualifications

Education and Experience:

A bachelor’s degree in Engineering, Manufacturing, Industrial Engineering, Operations Management, or a related field is preferred. Equivalent experience in manufacturing leadership or machining operations will also be considered.

Candidates should have at least five years of experience in a manufacturing environment with demonstrated leadership responsibility. A strong technical background in machining or manufacturing processes is highly desirable, as the role requires the ability to support production teams in troubleshooting operational challenges and improving manufacturing performance.

Skills:

• Strong leadership capability with experience directing plant operations and production teams in a manufacturing environment.
• Strong understanding of machining and manufacturing processes, with the ability to troubleshoot production issues and support technical problem solving on the shop floor.
• Demonstrated ability to drive operational performance related to safety, quality, delivery, and cost.
• Effective communication skills with the ability to coordinate across production, engineering, quality, supply chain, and leadership teams.
• Strong planning and organizational skills with the ability to manage operational priorities, improvement initiatives, and multiple projects in a fast-paced manufacturing environment.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Senior Support Engineer (X86 Server Focus)

Location: Alpharetta, GA — On-site, 5 days/week

The Senior Support Engineer provides advanced Level 2–3 technical support for Evernex’s hardware maintenance services with a primary focus on X86 server platforms across multiple OEM environments. This role supports complex technical issues, contributes to service improvement initiatives, and ensures high levels of operational performance and customer satisfaction.

The position requires strong technical expertise, an analytical mindset, and a commitment to delivering consistent, high‑quality support. The ideal candidate is open‑minded, adaptable, and willing to participate in training to expand their skills across additional products and technologies beyond their current knowledge base.

Key Responsibilities

X86 Server Support & Service Execution

• Deliver L2–L3 technical support for X86 server platforms across OEMs such as HPE, Dell/EMC, IBM/Lenovo, Supermicro and others.
• Maintain and expand Evernex’s supported X86 server product list.
• Support the transition of outsourced service activity to internal Evernex capabilities where appropriate.
• Assist in evaluating and onboarding backend support partners and field delivery partners.
• Take part in the engineering standby/on‑call rotation in the future.

Advanced Technical Support

• Handle escalated technical issues involving X86 server hardware from diagnosis through resolution.
• Serve as a highly skilled resource for troubleshooting and root‑cause analysis.
• Provide knowledge sharing and situational guidance to other technical team members when appropriate.
• Support sales engineering requests when assigned.
• Maintain lab environment for diagnostics, testing, training, and validation activities.
• Develop and maintain Standard Operating Procedures (SOPs) relevant to hardware service delivery.

Client Satisfaction & Service Excellence

• Support SLA achievement and response-time targets.
• Deliver reliable, consistent service to strengthen customer retention.
• Communicate clearly and professionally with clients, partners, and internal teams.

Qualifications

• Two-year degree or 3+ years of relevant hardware, field service, or enterprise technical support experience with multi‑OEM exposure. Preferred Bachelor’s degree or 5+ years of progressive enterprise hardware support experience
• 3+ years supporting X86 server hardware in field service, enterprise operations, or OEM/TPM environments.
• Experience supporting multiple OEM platforms (HPE, IBM/Lenovo, Dell/EMC, etc.).
• OEM or TPM field support experience and/or remote technical support experience for X86 server or storage environments.
• Ability and willingness to learn additional products outside current skillset, including participation in structured training programs.
• Strong diagnostic and root‑cause analysis skills for X86 server hardware.
• Clear, effective communication skills—written and verbal.
• Ability to interpret OEM error codes, utilize knowledge bases, and apply effective troubleshooting methodologies.
• Strong organizational and analytical skills with the ability to prioritize multiple tasks.
• Ability to lift up to 50 lbs. and work within client data center environments when needed.
• Demonstrated openness to learning, development, and expanding technical expertise.

Working Conditions

• Standard schedule: Monday–Friday, 8am–5pm, with occasional extended hours, unimpeded travel, or weekend work.
• Work performed in office and climate‑controlled client environments.

About ANDRITZ

Every day, ANDRITZ continues to deliver successful, innovative solutions to customers globally. We stay at the forefront of modern engineering technologies and partner with clients in industries that shape the future of the world we live in.

About the Role

The Project Engineer is a technical, field‑focused engineering role supporting ANDRITZ White Liquor Plant (WLP) and lime kiln systems. This position is ideal for early–mid career engineers who enjoy solving mechanical/process problems, working hands‑on in industrial environments, and supporting customers with diagnostics, service, and upgrade opportunities.

This role is focused on technical and field engineering support and does not include commercial project ownership. If you’re a mechanically minded engineer who loves mills, equipment, and fieldwork this is your job.

What You’ll Do (Key Responsibilities)

Technical & Field Engineering

• Perform diagnostics, inspections, alignments, and troubleshooting on lime kilns and WLP equipment.
• Develop expertise in kiln analysis software and technical diagnostic tools.
• Provide hands‑on field service support and advisory assistance during outages or shutdowns.

Customer-Facing Technical Support

• Support customer teams to identify equipment issues, performance concerns, and upgrade opportunities.
• Partner with Service Account Managers to strengthen customer relationships and provide technical clarity.
• Present ANDRITZ solutions, services, and upgrade options with a focus on lime kiln and WLP systems.

Engineering Coordination & Collaboration

• Work closely with engineering, field service, and global product teams (including teams in Finland).
• Provide technical input to support project scopes, service recommendations, and product development needs.
• Communicate clearly with customers and internal stakeholders at all organizational levels.

Who Thrives in This Role

You’ll be successful as a Project Engineer if you are someone who:

• Enjoys hands‑on technical work in industrial environments
• Likes solving real‑world equipment and process problems
• Communicates well with mill teams and technical colleagues
• Can balance field tasks, engineering activities, and customer support
• Is curious, self‑driven, and excited to grow within a specialized technical area

This role also provides a strong development path toward senior technical expert roles or future project management positions.

What You Bring (Qualifications)

Required

• Bachelor’s degree in Mechanical or Chemical Engineering, OR 3+ years relevant experience in:
• – equipment design
• – pulp & paper mill operations
• – maintenance/reliability
• – technical field service
• – project execution
• Strong initiative, self‑management, and the ability to work across multiple tasks.
• Excellent communication skills (written, verbal, and client-facing).
• Proficiency with MS Office tools (Word, Excel, PowerPoint, Outlook, Teams).

Preferred

• Experience with lime kilns, recausticizing, or related thermal/mechanical systems.
• Familiarity with AutoCAD or other drafting/design tools.
• Field service or industrial equipment troubleshooting experience.

Travel

• Ability and willingness to travel 25–50% across the U.S. and Canada.

Work Environment & Physical Requirements

• Work performed in office/hybrid and industrial mill settings.
• Exposure to heat, noise, dust, fumes, and PPE‑required areas.
• Ability to sit, stand, walk, bend, climb, and lift up to 25 lbs.
• Must maintain visual acuity, mobility, and stamina for fieldwork activities.
• All tasks may be performed with or without reasonable accommodations.

Why Join ANDRITZ

This role offers the opportunity to:

• Build deep technical expertise in lime kiln and WLP systems
• Work hands‑on in mills and industrial environments
• Grow into senior engineering or project leadership tracks
• Contribute to problem‑solving work that directly impacts mill performance
• Be part of a collaborative, knowledgeable global engineering team

Ready to Apply?

If you’re a technically strong, hands‑on engineer who enjoys field work, equipment diagnostics, and supporting customers, we’d love to talk to you.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability.

Sr. Commodity Manager – Saturated Fibers & Paper

Arclin is currently looking for a Sr. Commodity Manager – Saturated Fibers and Paper to join our procurement team at our Alpharetta, GA. Reporting into the Sr. Director of Procurement, this position is responsible for execution of established procurement strategies to support our organization with procuring high-quality, cost-effective raw materials and services.

Job Responsibilities:

• Develop and execute a comprehensive procurement strategy for direct raw material commodities, managing a total spend of $100M+ to achieve cost, quality, and delivery objectives.
• Identify and drive opportunities for supplier consolidation and national standardization, leveraging volume to secure the lowest total cost of ownership while maintaining standards for safety, quality, sustainability, reliability, and responsiveness.
• Mitigate supply chain risk by ensuring multi-source strategies and establishing contingency suppliers for indirect and critical spend categories.
• Lead complex negotiations and contract drafting with suppliers, covering terms and conditions, pricing mechanisms, escalation/reduction clauses, warranties, performance expectations, rebates, vendor-managed inventory, and other key commercial terms.
• Monitor and resolve supplier performance issues related to quality, delivery, and pricing, ensuring continuous improvement and alignment with business goals.
• Manage the RFQ/RFP process end-to-end — from supplier qualification and evaluation to bid analysis and final recommendation — to ensure competitive sourcing and strategic supplier selection.
• Collaborate cross-functionally with operations, finance, and engineering teams to align procurement initiatives with business objectives and long-term supply strategies.
• Track and report cost savings, performance metrics, and sourcing pipeline progress to senior leadership

Job Qualifications:

• B.S. in Supply Chain Management, Business, Accounting, or equivalent degree required
• 5+ years of Procurement or equivalent experience
• Solid knowledge of purchasing profession and saturated paper industry. Strong knowledge of contract design. Understanding of marketplace relating to goods and services purchased. General understanding of business issues and financial principles
• Proficient negotiation skillset (Honest, fact based, partnership oriented)
• Experience in Microsoft Office (Outlook, Excel, Word, etc.)
• Any experience/exposure to any ERP/MRP system is a plus (JD Edwards preferred)
• Ability to plan and prioritize a wide variety of activities
• Project management skills
• Strong communication skills (verbally and written)

Jackson Healthcare is seeking a skilled Network Engineer to oversee the stability and security of our enterprise network. This role is responsible for the operational support, maintenance, and continuous improvement of Jackson Healthcare’s enterprise network environment. The Network Engineer role supports local and wide area networks, firewall and wireless services, and cloud connectivity while working closely with senior engineering leadership to ensure reliability, performance, and security across the organization.

ESSENTIAL RESPONSIBILITIES:

• Network Operations & Support
• Support daily operation of LAN, WAN, and cloud-connected networks.
• Monitor performance, respond to alerts, and resolve connectivity issues.
• Troubleshoot DNS, DHCP, routing, switching, and application connectivity.

• Infrastructure & Hardware Support
• Configure and maintain enterprise switching infrastructure.
• Perform port configuration, VLAN assignments, and device provisioning.
• Assist with rack-and-stack, cabling, and hardware lifecycle tasks.

• Firewall, Wireless & Connectivity
• Support firewall rule changes, VPN issues, and access troubleshooting.
• Maintain and troubleshoot enterprise wireless networks.

• Cloud Networking Support
• Assist with Azure VNETs, subnets, routing, and security groups.
• Support hybrid connectivity between on‑prem and cloud workloads.

• Monitoring, Documentation & Process
• Respond to monitoring alerts and escalate issues appropriately.
• Maintain diagrams, inventories, and runbooks.

QUALIFICATIONS – EDUCATION, WORK EXPERIENCE, CERTIFICATIONS:

REQUIRED

• 3–5 years of enterprise network support experience.
• Strong understanding of TCP/IP, switching, routing, DNS, and DHCP.
• Experience supporting firewall and wireless platforms.
• Exposure to Azure networking in hybrid environments.
• Excellent troubleshooting and documentation skills.

PREFERRED

• Bachelor's degree in Computer Science or related field.
• Experience with Juniper, Check Point, Fortinet, Arista, or Meraki platforms.
• Experience in regulated or healthcare environments.

KNOWLEDGE, SKILLS, AND ABILITIES:

Adaptability:

• Ability to embrace change and shift focus when unexpected work arises.

Time Management:

• Ability to use discernment to prioritize tasks and decide what to focus on to maximize impact.

Customer Service:

• Ability to actively seek to understand the needs of others and provide a positive experience that addresses their needs, questions, and concerns.

Job ID: 519812

CRH's Americas Materials division is the leading integrated supplier of aggregates, asphalt, ready mixed concrete and paving and construction services in North America. Our operations span North America with over 29,000 employees at close to 1,660 locations in 45 US States and 2 Canadian provinces.

Job Summary

We are seeking an experienced Payroll Contact Center Manager to manage and inspire our Payroll shared services team. This role involves overseeing and guiding the contact center operations related to payroll activities, driving continuous improvement, and ensuring compliance with policies and procedures. This position demands strong leadership, communication, and problem-solving abilities to manage the contact center payroll team, enhance processes, and achieve the highest levels of customer satisfaction and operational efficiency.

What Shared Services Does

A Shared Services Center (SSC) centralizes critical business processes, streamlining operations, reducing costs, and delivering consistent quality. By consolidating areas such as finance, procurement, payroll, and reporting, SSC eliminates duplication, frees time for strategic priorities, and fosters efficiency. SSC's primary functions include:

• O2C (Order-to-Cash): Manages the customer journey from order to payment, driving smoother revenue processes.
• R2R (Record-to-Report): Enables robust financial reporting and accounting.
• P2P (Procure-to-Pay): Ensures timely vendor payments and strong supplier relationships. Manages the Travel and Expense program.
• Center of Excellence: Drives innovation and continuous improvement.
• Payroll (Hire-to-Retire): Ensures accurate, compliant employee payments.
• Shared Services enables companies to focus on growth and strategic goals while maintaining operational excellence.

Job Responsibilities

• Collaborating with existing payroll management team to develop the payroll related contact center scripts and routing; to be continuously reviewed and improved.
• Lead, coach, and develop payroll contact center staff to ensure high‑quality service delivery.
• Monitor workload distribution, call volumes, ticket queues, service levels and staffing needs.
• Address employee inquiries and resolve payroll discrepancies, providing clear and helpful communication.
• Track and analyze contact center performance metrics, identifying areas for improvement and implementing strategies to enhance efficiency and customer satisfaction.
• Foster a culture of accountability, continuous improvement, and employee engagement.
• Ensure accurate documentation, ticket resolution, and tracking of employee interactions.
• Develop and maintain standard operating procedures (SOPs) for the contact center
• Track KPIs (SLAs, response times, first‑contact resolution, error rates) and report metrics to leadership.
• Stay informed about changes in payroll regulations and tax laws, ensuring ongoing compliance.
• Work with other departments, such as HR and Finance, to ensure smooth and efficient payroll processes.
• Identify and implement process improvements to optimize contact center operations and improve the employee experience.
• Identify trends in issues and recommend system enhancements or process reengineering
• Ensure a high standard of customer service, addressing employee concerns and resolving issues effectively.

Job Requirements

• Bachelor's degree in Accounting, Finance, Business Administration, HR, or related field preferred.
• Minimum 5 years in a contact center or customer service environment required
• Minimum 2 years prior supervisory or management experience is required
• Experience in payroll administration and knowledge of multi-state payroll regulations preferred
• Excellent written and verbal communication and customer experience skills are mandatory
• Proficiency in payroll systems and software, such as SAP, ADP, Workday, or similar is preferred
• Willingness to work independently within a team environment and assist the team with other duties as required
• Must be able to able to work under time constraints and ensure deadlines are met
• Strong computer skills and experience with Microsoft Office (e.g., Excel, Word, Outlook)
• Strong analytical and problem-solving skills required
• Strong organization skills with attention to detail

Work Environment

• Hybrid role with flexible work options, requiring some in-person presence
• Normal office working conditions with a quiet noise level
• May require sitting for extended periods of time
• Up to 5% travel may be required

What CRH Offers You

• Highly competitive base pay
• Comprehensive medical, dental and disability benefits programs
• Group retirement savings program
• Health and wellness programs
• An inclusive culture that values opportunity for growth, development, and internal promotion

About CRH

CRH has a long and proud heritage. We are a collection of hundreds of family businesses, regional companies and large enterprises that together form the CRH family. CRH operates in a decentralized, diversified structure that allows you to work in a small company environment while having the career opportunities of a large international organization.

If you’re up for a rewarding challenge, we invite you to take the first step and apply today! Once you click apply now, you will be brought to our official employment application. Please complete your online profile and it will be sent to the hiring manager. Our system allows you to view and track your status 24 hours a day. Thank you for your interest!

CRH Americas Materials Inc. is an Affirmative Action and Equal Opportunity Employer.

EOE/Vet/Disability

CRH is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law.