Engineering Structures Elsevier Jobs in Dupont, CO

Optomi, in partnership with a leading digital media organization, is seeking a Technical Project Manager to support high-visibility platform initiatives focused on system reliability, issue management, and customer experience optimization. This role will work cross-functionally with engineering, data, and operations teams to drive structured processes and executive-level reporting across a complex technology ecosystem.

The ideal candidate thrives at the intersection of systems engineering, data analysis, and structured project management. This individual will help formalize intake processes, analyze platform performance trends, and translate technical findings into clear executive summaries and visual reporting.

Key Responsibilities

Issue Intake & Process Management

• Design and manage a centralized intake and tracking process for application, operating system, and integration-related issues.
• Coordinate issue reporting across product, engineering, customer operations, and testing environments.
• Ensure defects identified in pre-release environments are incorporated into overall tracking and prioritization workflows.
• Create standardized documentation and reporting structures to drive consistency and accountability.

Technical Prioritization & Analysis

• Analyze platform data to identify trends, error patterns, and customer impact.
• Evaluate issue severity based on customer reach and experience disruption.
• Partner with engineering and data teams to investigate root causes and validate findings.
• Use structured prioritization frameworks to align resolution efforts with business impact.

Data & Reporting

• Compile weekly and monthly summaries for executive leadership outlining key trends, risks, and mitigation plans.
• Translate technical investigations into concise presentations and visual dashboards.
• Work with internal and external data sources to interpret reporting and ensure accurate analysis.
• Utilize SQL and analytics tools to query datasets and build performance visualizations.

Cross-Functional Collaboration

• Act as the connective layer between engineering, quality assurance, operations, and leadership.
• Partner with external platform and device teams when issues span multiple systems.
• Support initiatives that improve third-party application onboarding and authentication experiences to reduce customer friction.
• Contribute to strategic improvements in platform quality and reliability processes.

Qualifications

• 5+ years of experience in technical project management, systems engineering, or a hybrid data/technical role.
• Strong understanding of application ecosystems, connected devices, or operating system environments.
• Experience working with software defects, incident tracking, or platform reliability initiatives.
• Proficiency in SQL and comfort working directly with datasets.
• Advanced PowerPoint skills with ability to present complex technical concepts to executive audiences.
• Experience with Jira or similar issue-tracking tools.
• Excellent written and verbal communication skills.

Preferred Experience:

• Background in data analytics, statistics, or technical systems architecture.
• Experience working with streaming, mobile, or embedded application platforms.
• Familiarity with search, logging, or real-time visualization tools (e.g., AWS-based analytics platforms).
• Experience collaborating with external technology partners or device manufacturers.

Doka USA is proud to be Certified™ by Great Place to Work®! We are committed to fostering a supportive work environment where all of our team members can thrive. As one of the world’s leading companies for developing, manufacturing, and distributing formwork solutions for the construction sector, Doka employs more than 9,000 people in over 58 countries and is part of the family-owned Umdasch Group.

We Make It Work.

Doka USA is looking for a Territory Sales Manager to support our Western Region, responsible for revenue generation, territory growth strategy implementation, sales personnel development, and overall price-quality performance. This leadership role requires a strategic thinker with strong business acumen who can effectively coordinate with cross-functional teams, negotiate favorable terms on behalf of Doka, foster client relationships, and ensure projects are executed to the highest standards. This remote position is based in the Western Region and reports directly to the Western Region Director. This Territory Sales Manager will be overseeing activities in the states of Arizona, Utah, Colorado, New Mexico, Wyoming, Montana, Oregon, Alaska, Washington and Idaho.

Responsibilities:

• Collaborate with the Region Director to develop and execute strategic business plans that achieve short- and medium-term financial goals.
• Monitor performance metrics, analyze results, and adjust strategies to enhance profitability and customer satisfaction.
• Lead and mentor a high-performing sales team, fostering collaboration across departments and ensuring alignment with company objectives.
• Drive revenue growth by targeting and securing new business opportunities in the formwork and shoring sector, along with additional market areas as instructed by the Region Director.
• Build and maintain strong relationships with key customers, contractors, and stakeholders to expand Doka’s market presence.
• Collaborate with the sales team to develop proposals, close deals, and manage customer accounts.
• Partner with engineering and operations teams to ensure projects are delivered on time, meet customer specifications, and comply with safety and industry standards.
• Ensure timely delivery of appropriate technical solutions that support sales and project execution.
• Recruit, train, and mentor sales staff, fostering a high-performance culture.
• Conduct performance evaluations, set goals, and provide constructive feedback to team members.
• Maintain accurate pipeline data quality in Doka’s specified CRM system.
• Promote a culture of safety, integrity, and continuous improvement.
  
  

• Bachelor’s degree in Business Administration, Engineering, Construction Management, or a related field.
• Minimum of 5-7 years of experience in a sales role within the construction, formwork, or shoring industry; leadership or strategic sales experience is preferred.
• Strong leadership and team management skills.
• Excellent communication and interpersonal skills for client and team interactions.
• Solid understanding of formwork and shoring systems, engineering principles, and construction processes.
• Strategic thinker with strong analytical and problem-solving abilities.
• Proficiency in project management tools and CRM software.
• Ability to travel within territory 50% or more
  
  

In accordance with applicable state and local pay transparency laws, Doka USA Ltd. is committed to providing a clear and equitable compensation structure for all roles. The salary range for this position is $130,000 – $160,000 annually, which is based on a variety of factors, including but not limited to, the candidate’s experience, qualifications, skills, and geographic location. This range represents the base pay for the position and does not include potential bonuses, commissions, benefits, or other forms of compensation. Final compensation will be determined at the time of offer and in accordance with internal equity and market data.

This role offers a performance-based commission structure, allowing employees to earn based on their individual sales achievements. While commission earnings will vary depending on market conditions and personal performance, commission is not guaranteed and solely depends on the employee's ability to generate sales, secure contracts, and meet performance targets. Commission payouts are governed by company policies and applicable commission agreements.

Doka offers terrific career opportunities, competitive compensation, comprehensive benefits including medical, dental, vision, Flexible Spending Account, company paid life insurance, supplemental voluntary term life insurance, 401k retirement plan (Roth and Non-Roth), short-term disability, AFLAC policies, paid time off (sick/personal, vacation, floating holiday and company paid holidays) and an exciting opportunity to join as a member of Doka's team.

If working with some of the most impressive construction projects in the US and joining an industry leader excites you, please submit your resume by clicking below. Visit us online at for additional information on Doka USA, Ltd.

Doka USA, Ltd. is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

If you are interested and have a strong competitive drive, positive attitude, a desire to learn and grow from your experiences, then this is your opportunity to make an immediate difference.

Please submit your resume and apply now.

External candidates must be authorized to work for any employer in the USA.

An innovative aerospace technology company developing high-reliability communication systems for space and airborne platforms is seeking a Senior Quality Engineer to lead continuous improvement initiatives across engineering and manufacturing operations.

This role is ideal for a hands-on quality leader who combines Lean, Six Sigma, and structured problem-solving methodologies to drive measurable operational impact.

Key Responsibilities

• Identify improvement opportunities and implement root cause countermeasures
• Lead Kaizen events and cross-functional process improvement initiatives
• Develop and execute Value Stream Mapping (VSM) roadmaps aligned with business objectives
• Champion Lean and Six Sigma principles across engineering and manufacturing teams
• Mentor and develop internal Lean practitioners
• Conduct machine capability (CmK) and measurement system (GR&R) studies
• Support AS9100 / ISO9001 audits and QMS compliance activities
• Develop and track performance metrics to drive operational excellence

Required Qualifications

• Bachelor’s degree (Engineering or related field preferred)
• 5+ years of experience in quality engineering or continuous improvement within a manufacturing environment
• Experience working within AS9100 or ISO9001 Quality Management Systems
• Proven experience leading Kaizen events and eliminating waste
• Strong background in Root Cause Analysis, Lean, Six Sigma, and Value Stream Mapping
• Strong communication and cross-functional leadership skills

Preferred

• Aerospace or high-reliability electronics manufacturing experience
• Six Sigma Green Belt or Black Belt certification
• AS9100 / ISO auditor experience

The Category Manager – Resale Products is accountable for developing and executing sourcing strategies that optimize cost, quality, and supply continuity across JM's resale product portfolio. This role leads complex, multi‐facility sourcing initiatives; drives supplier performance and capability development; and partners closely with R&D, Product Management, and operations teams to deliver measurable business results. Success in this role directly impacts JM's cost competitiveness, product innovation pipeline, and supply reliability across more than 20 JM manufacturing facilities.

Key Responsibilities

Strategic Sourcing & Category Performance

• Develop and execute data‐driven sourcing strategies for JM's resale product categories to improve cost structure, mitigate risk, and enhance supplier value.
• Build and maintain robust should‐cost models to guide negotiations, evaluate pricing proposals, and support long‐term cost optimization.
• Deliver year‐over‐year cost savings through structured negotiations, supplier workshops, competitive bidding, value engineering, and supply‐base rationalization.
• Monitor and report category performance using monthly scorecards, KPIs, and executive‐level updates.

Project & Supplier Management

• Lead multi‐functional project teams—spanning R&D, Product Management, Operations, Finance, and Quality—to qualify new suppliers, onboard new products, and support product innovation initiatives.
• Drive supplier development programs to enhance supplier capabilities, improve quality, and ensure long‐term alignment with JM's business objectives.
• Manage contracts across the resale category, ensuring compliance, performance tracking, and timely renewals.
• Identify and implement process improvements that streamline supply chain operations and eliminate inefficiencies.

Cross‐Functional Collaboration & Stakeholder Engagement

• Serve as the primary commercial interface for internal stakeholders across JM facilities, ensuring seamless communication, alignment, and timely issue resolution.
• Partner with R&D and Product Managers to evaluate alternative materials, support new product development, and enable sustainable sourcing decisions.
• Engage stakeholders at multiple levels of the organization to drive adoption of sourcing strategies, influence decision‐making, and ensure business continuity.

Risk Management & Supply Continuity

• Ensure uninterrupted supply of resale products to JM facilities by proactively identifying risks, developing contingency plans, and maintaining strong supplier relationships.
• Conduct root‐cause analyses for supply disruptions and lead corrective‐action initiatives in partnership with suppliers and internal teams.

Qualifications

Education & Experience

• Bachelor's Degree required.
• Minimum 5 years of experience in supply chain or related experience, 3 of which should be experience sourcing with a major organization.
• CPSM certification desirable.

Technical Skills

• Demonstrated experience with should‐cost modeling and cost‐analysis techniques.
• Strong contract negotiation skills and working knowledge of contract development and contract law.
• Working knowledge of commodity management principles and e‐sourcing tools.
• Experience with SAP or similar ERP system; proficient in Microsoft Word, Excel, PowerPoint, and Outlook.

Leadership & Soft Skills

• Proven ability to manage supplier relationships and lead cross‐functional projects to successful outcomes.
• Excellent interpersonal, verbal, and written communication skills, including presenting to non‐technical audiences.
• Strong analytical, strategic‐thinking, and problem‐solving abilities.
• Proactive, collaborative approach with openness to feedback, mentoring, and continuous improvement.

Duration: 12 Months (Possibility of extension/conversion based on performance and budget)

Client: One of the largest Diesel Engines and Power Generators manufacturers in the US

Overview:

We are seeking Production Associate who will be assisting in the teardown of high horsepower diesel engines. This job role rotates employees through the disassembly of the engine, cleaning of the components, and inspection of the parts to prepare them for the next stage in production.

Duties:

• Assisting in the teardown of high horsepower diesel engines.
• This job role rotates employees through the disassembly of the engine, cleaning of the components, and inspection of the parts to prepare them for the next stage in production.

Qualifications:

1. High school diploma or equivalent certification of secondary education.
2. Engine experience.
3. Mechanical competency and ability to work with hand tools.
4. Attention to detail and ability to learn/adapt to new skills.

The Category Manager for Chemicals & Sizings is a critical role supporting Johns Manville's Engineered Products and Insulation Systems businesses. Managing upwards of $50M+ spend across distributed chemicals and sizings, you will shape sourcing strategy, supplier partnerships, and cost competitiveness for some of JM's largest manufacturing facilities. This role is ideal for a strategic, analytical professional who can turn data into decisions, influence stakeholders, and build resilient supply solutions.

What Success Looks Like (and What You'll Do to Achieve It)

Strategic Sourcing & Category Leadership

Outcome: JM maintains a cost-competitive, high-quality, and secure supply base across two business units.

Actions: Build and execute multi-year sourcing strategies; conduct market and cost-driver analyses; proactively identify risk and dual/multi-source opportunities; manage RFPs/RFQs and TCO-based award recommendations.

Measurable Value Creation & Cost Reduction

Outcome: You deliver trackable savings and productivity improvements without compromising quality or supply assurance.

Actions: Lead cost-reduction initiatives; conduct supplier workshops and should-cost reviews; standardize specifications where feasible; implement monthly scorecards and savings pipelines; drive continuous improvement.

Supplier Relationship & Performance Management

Outcome: Suppliers are collaborative, innovative, and accountable—supporting JM's operational reliability and growth.

Actions: Negotiate high-impact contracts and SLAs; manage performance through KPIs (OTIF, quality, lead time, service, ESG metrics); escalate and resolve issues; qualify and onboard new suppliers.

Supply Assurance & Risk Mitigation

Outcome: Materials flow uninterrupted, even during volatility.

Actions: Implement risk-mitigation strategies (e.g., safety stocks, dual sourcing, alternates); monitor market shifts (feedstocks, logistics, regulatory); partner with plants and planning to maintain continuity.

Innovation, Alternatives & New Product Development (NPD) Enablement

Outcome: JM leverages supplier innovation and alternative materials/processes to improve cost, performance, and sustainability.

Actions: Partner with suppliers, R&D, and operations to evaluate alternates; support trials and qualifications; contribute to NPD gates with sourcing plans and risk assessments.

Cross-Functional Influence & Stakeholder Alignment

Outcome: The business trusts your recommendations and acts on them.

Actions: Collaborate with manufacturing, engineering, quality, finance, legal, EHS, and sustainability; communicate complex sourcing topics to non-experts; lead projects that span plants and functions.

Contracting Excellence & Compliance

Outcome: JM's contracts protect value and reduce risk.

Actions: Draft, negotiate, and manage contracts; ensure compliance with terms (pricing, indices, quality, service, confidentiality); partner with Legal on T&Cs, IP, warranties, and change management.

Data-Driven Insights & Tools

Outcome: Clear visibility to spend, performance, risks, and opportunities.

Actions: Own category analytics (spend, PPV, usage, freight, working capital); maintain dashboards and scorecards; leverage ERP (SAP or similar) and e-sourcing tools to enable decisions.

Why You'll Want This Role

You'll own a high-impact category at enterprise scale, influence two core business units, negotiate with strategic suppliers, and see your work translate into plant reliability, cost leadership, and product innovation. It's the perfect blend of strategy, analytics, leadership, and relationship-building.

Minimum Qualifications

• Bachelor's degree (Supply Chain, Engineering, Chemistry/Chemical Engineering, Business, Finance, or related field).
• 5+ years of supply chain or related experience with 3 years of sourcing experience (chemicals/raw materials strongly preferred).
• Proven supplier relationship management and contract negotiation experience (price mechanisms, indices, SLAs, risk and liability terms).
• Analytical strength with demonstrated ability to interpret spend data, cost drivers, and usage trends; convert insights into actionable strategies.
• Financial acumen: understand TCO, PPV, working capital/levers (payment terms, inventory), and basic cost modeling/should-cost logic.
• Communication excellence: able to present recommendations to stakeholders who may be non-technical; concise written and verbal communication.
• ERP proficiency (SAP or similar) and strong skills in Excel, PowerPoint, Word, Outlook.
• Willingness to travel ~15% (JM plants, supplier sites, industry events).

Preferred Qualifications

• Experience with chemicals and sizings categories.
• Working knowledge of contract law, including commercial terms, confidentiality/IP, warranties, remedies, and governance.
• Background partnering with R&D/Engineering/Quality to qualify alternatives and support NPD.
• Experience implementing risk mitigation (dual sourcing, safety stock strategies, business continuity plans) and sustainability/ESG criteria in sourcing decisions.

Success Traits

• Strategic thinker with a bias for action; comfortable setting direction and executing.
• Influential collaborator who builds trust and alignment across plants, functions, and leadership levels.
• Curious and improvement-oriented, seeking better ways to buy, measure, and partner.
• Calm under pressure, especially in volatile markets or supply disruptions.

Operations Manager/Engineer (Leadership Program)

Location: Denver, CO

About the Role

Are you passionate about leading operational excellence in an entrepreneurial and dynamic work environment? Are you yearning for an opportunity to learn how to be a successful entrepreneur and leader of cross functional disciplines? We are looking for an Operations Manager/Engineer (Leadership Program) to join us on our journey to revolutionize America's supply chain.

The Operations Manager/Engineer ("OME") is an elite, cross-functional operator-engineer who thrives in the hardest environment in business such as legacy supply chains, enterprise customers, startup speed, and chaotic real-world operations. OMEs rotate through the organization to learn the business at an atomic level, then take full ownership of a corporate function or customer initiative.

OMEs are expected to architect, automate, and execute — working directly with the CEO/Founder and CFO, solving ambiguous problems with 10x speed, grit, imagination, and radical ownership. Successful OMEs work themselves out of their current job by building systems that scale without them, and they graduate into escalating levels of responsibility/roles in the company.

Essential Duties and Responsibilities:

This program is intentionally challenging and will stretch OMEs beyond their current capabilities — by design — and will prepare OMEs for three paths:

• Leadership
• Becoming an entrepreneur and building their own startup
• Becoming a highly differentiated operator/leader in the broader industry

Orientation - For initial orientation/training, individuals in this program will be placed in various front-line roles throughout the company to develop their understanding of our business from various perspectives

Core Responsibilities - Once the orientation is complete, this individual will be assigned to (a) own an internal corporate function/department or (b) own an initiative within our customer; in either instance, an OME will:

• Collaborate with the CEO/Founder and CFO to develop and implement the company's plan, objectives and tactics
• Be accountable for delivering outcomes across the domains below. OMEs will be expected to own end-to-end outcomes — not tasks or effort.
• Day-To-Day Operations
• Automation – building new automation and managing existing automation
• Product Management
• Stakeholder Management (e.g., customers, buyers, influencers, users, internal, etc.)
• Operate with first-principles thinking, imagination, execution discipline, speed, and grit — solving ambiguous, high-stakes problems with unconventional thinking
• Quickly develop technical fluency in automation platforms, workflows, and data structures, enabling them to design and implement systemized solutions
• Work cross-functionally with other departments and leaders to ensure alignment and successful execution of objectives
• Establish and evaluate KPIs for their initiative/function, identifying areas for improvement and implementing changes to drive efficiency and effectiveness
• Lead from the front and do whatever it takes to ensure the achievement of laid out goals – when we say own, we mean own
• In some circumstances, build, lead and manage a high-performing team of employees that focuses on operational excellence, customer service and maintaining a win or die mentality, setting clear goals and expectations and providing regular feedback

Length of Rotations - The typical length of time of a rotation will be 2-6 months (with some rotations being longer) depending on the need of the organization

Mentorship –

• OMEs will work closely with the CFO and CEO/Founder (assuming satisfactory performance), receiving direct mentorship and being accountable for initiatives critical to the company's success
• Weekly scheduled mentorship with CFO on a variety of topics (e.g., startups, founders, strategy, finance, etc.)
• A standard company-wide continuing education stipend is included with exceptions allowed on a case-by-case basis for candidates in this program

This is not a traditional operations role — it is a hybrid of operator, engineer, product thinker, and business builder

Qualifications/Skills:

• Ability to work cross functionally across customers' operations, IT, supply chain, logistics and finance departments while supporting customer adoption
• Understanding of service-focused operations teams that support customers whose operations are 24/7/365
• Demonstrate a strong sense of urgency in all projects and an ability to prioritize and re-prioritize as necessary.
• Ability to multi-task projects and required tasks in an organized fashion
• Ability to work in a team environment as well as self-motivated in individual projects
• Ability to communicate both verbally and written to all levels of the organization
• Proficiency in Microsoft Office (outlook, excel, word)
• Proficiency with Python and SQL
• Ability to learn technical and software development skills trained at the company

Educational/Experience Requirements:

• University Degree From A Top University Required - in a following discipline: Engineering, Math, Physics, Science, Supply Chain Management, or Business/Finance
• GPA 3.7+

Benefits

We are committed to developing our employees and providing them exciting opportunities to grow and prosper in their careers.

We offer a competitive benefits package as well as numerous additional perks, including:

• Competitive compensation package
• Paid Time Off and Holidays
• Health, Dental and Vision Insurance
• 401(k) retirement plan with company match
• Flex and Health Savings Plans
• Company-paid life and short-term disability insurance
• Company-paid parking or RTD pass
• Voluntary income protection benefits including Life, AD&D, Critical Illness, Hospital Indemnity, and Accident Protection Insurance
• Tuition Assistance
• Employee Assistance Program (EAP)
• Free or discounted legal program
• We supply the industry's best hardware and productivity software.

Equal Opportunity Employer.

Disclaimer: This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned.

Analytical Product Manager

User Feedback & Competitor Comparison (Advanced WiFi)

Pay: $65-$70/hr

Location: Greenwood Village, Co. 4 days onsite/1 day remote.

Goal

• Bolster data driven investigations to improve Advanced WiFi performance, end‐client interoperability, and overall customer satisfaction by leveraging internal and external customer/user feedback into actionable investigations.

Program Overview

• Review and facilitate user feedback loops for both internal employee and external customers insight
• Maintain open, rapid communication channels with internal stakeholder teams to make actionable impacts from reviewed customer/user feedback
• Inform Spectrum's roadmap by tracking device ecosystem trends and upcoming features
• Lead competitor comparison documentation and upkeep for all ISP, FWA, and third-party WiFi Hardware and Advanced Feature offerings
• Ability to make decisions and solve problems while working under pressure
• Ability to develop strong working relationships with peers and project members
• Demonstrated experience defining and implementing Lean frameworks within a large enterprise
• Experience with Jira, Confluence, SharePoint, Tableau, and social media aggregation tools such as Talkwalker a plus
• Experience in Telecommunications industry
• Knowledge and experience with Agile delivery frameworks: Agile, Scrum, Kanban, SAFe, Scrum at Scale, LeSS, Lean, Six Sigma

Key Responsibilities

• Synthesize insights from dual feedback streams
• Combine qualitative (sentiment, themes, verbatim comments) and quantitative data (trends, volume, NPS/CSAT scores, engagement metrics) from internal employee programs and external WiFi 7 social/user feedback into clear, prioritized insight reports, executive summaries, and interactive dashboards.
• Translate user and employee voice into actionable product improvements by identifying high-impact pain points, feature requests, and opportunities; create data-backed prioritization frameworks to influence the product roadmap for both WiFi 7 router hardware/firmware and internal employee-facing programs/tools.

• Define and track success metrics tied to feedback
• Establish and monitor KPIs such as sentiment trends, issue resolution velocity, feedback loop closure rate, NPS/CSAT uplift, adoption of addressed features, and reduction in recurring complaints for both internal programs and WiFi 7 router user experience.
• Manage proactive social media engagement and reputation by working with social/media/customer success teams to respond to public feedback, escalate critical issues, convert detractors into advocates, highlight product wins based on positive mentions, and mitigate potential reputational risks emerging from WiFi 7 discussions.

• Roadmap and strategy
• Partner closely with engineering, firmware, UX, and hardware teams to define requirements, write user stories/epics, and ensure that validated feedback directly shapes iterations, bug fixes, new capabilities (e.g., enhanced mesh, AI-driven optimization), and release planning for WiFi 7 products and internal solutions.
• Facilitate cross-functional alignment and feedback review cadences Lead regular insight-sharing sessions, roadmap alignment meetings, and working groups with stakeholders (engineering, support, marketing, customer success, leadership) to present findings, gain buy-in, and track progress on feedback-driven initiatives.

• Governance and compliance
• Ensure data privacy, regulatory compliance, and responsible use of device intelligence.
• Maintain partner scorecards and periodic business reviews.

Core Processes (owned by this role)

• Feedback Collection and Analysis:
• Design and implement systems for gathering feedback from internal employees on company programs, tools, and services, including surveys, focus groups, and usage analytics.
• Monitor and analyze social media channels (e.g., Twitter/X, Reddit, Facebook, LinkedIn) for user feedback on WiFi 7 routers, identifying trends, pain points, and opportunities related to performance, usability, security, and features like multi-gigabit speeds, low latency, and enhanced spectrum efficiency.
• Synthesize qualitative and quantitative data from both internal and external sources to create actionable insights reports, dashboards, and recommendations.

• Product Strategy and Integration:
• Collaborate with engineering teams to prioritize feedback-driven features and bug fixes for WiFi 7 routers, ensuring alignment with technical standards (e.g., 802.11be) and market demands.
• Influence the roadmap for internal employee programs by translating feedback into iterative improvements, such as enhancing user interfaces, integration with existing systems, or adding new functionalities.
• Work with marketing and customer success teams to respond to social media feedback, turning negative experiences into product wins and amplifying positive user stories.

• Cross-Functional Leadership:
• Lead feedback review meetings with stakeholders, presenting data-backed proposals to senior leadership.
• Develop metrics for success, such as Net Promoter Score (NPS), sentiment analysis scores, and resolution rates for identified issues.
• Stay abreast of industry trends in WiFi technology, user experience design, and feedback management tools to innovate collection methods.

Qualifications

• 7+ years in Product Management, Partner/Program Management, or Technical Account Management; telecom/broadband/Wi‐Fi domain experience strongly preferred.
• Hands‐on experience designing and running customer feedback loops and opening investigations based on trending data.
• Strong understanding of Wi‐Fi technologies (802.11ac/ax/be), DFS behavior, mesh systems, client steering/roaming, and device interoperability.
• Proven experience driving cross‐functional programs with Engineering, QA, Operations, Legal, and Marketing.
• Data‐driven: able to define KPIs, interpret telemetry, and build actionable insights (e.g., Tableau/Looker).
• Tools: Jira/Confluence, release management systems, device telemetry platforms; familiarity with Plume/OpenSync, CUJO DI, and prior experience working with vendors a plus.

Success Metrics (KPIs)

• Reduction in RC/TC rates tied to partner/interoperability issues.
• Experience Feedback SLA adherence: # of Tier‐1 partners onboarded and active
• NPS/CX improvements for cohorts impacted by interop fixes
• Decrease in repeat trouble calls for identified device categories or

RELATED WORK EXPERIENCE Number of Years:

Project Management experience 7+

Lean/Agile process experience 3+

EDUCATION, CERTIFICATION & LICENSES:

Bachelor's degree in computer science, business, marketing, information systems, business administration or related field, or equivalent experience

Disclaimer: Brooksource, Medasource, and Calculated Hire are part of the Eight Eleven Group family of companies and operate under Eight Eleven Group, LLC. All employees receive the same benefits, policies, and terms of employment.

EEO:

We are committed to creating an inclusive environment for all employees and applicants. We do not discriminate on the basis of race, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, ancestry, age, disability, genetic information, marital status, military or veteran status, citizenship, pregnancy (including childbirth, lactation, and related conditions), or any other protected status in accordance with applicable federal, state, and local laws.

Benefits & Perks:

Brooksource offers competitive medical, dental, vision, Health Savings Account, Dependent Care FSA, and supplemental coverage with plans that can fit each employee's needs. We offer a 401k plan that includes a company match and is fully vested after you become eligible, paid time off, sick time, and paid company holidays. We also offer an Employee Assistance Program (EAP) that provides services like virtual counseling, financial services, legal services, life coaching, etc.

Pay Disclaimer:

The pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.

Senior Manager Global Product Line Management

We are seeking a high-impact Senior Manager, Global Product Line Management to steer the next chapter of growth within the Engine Hose market segment. This position will lead and own the global strategy for engine hose product lines including defining roadmaps, setting priorities, and leading initiatives that drive profitable growth for the organization long-term.

Compensation: $175,000 - $195,000 base salary + 15% bonus.

Benefits: Medical, Dental, Vision, Life, STD, LTD, Tuition Reimbursement. 3 weeks of paid vacation + 11 holidays (9 scheduled & 2 floating) + 8 sick days. All vacation days are accrued. 401(k): 3% company contribution and additional 3% company match. Benefits begin first day of the month following hire.

Relocation Package: $35,000 homeowner lump sum. $15,000 renters lump sum.

Job Description:

• Own the global strategy for hydraulic hose product lines—define roadmaps, set priorities, and lead initiatives that drive profitable growth.
• Partner across regions to achieve financial targets, leveraging global insights to improve margins and revenue.
• Drive innovation and commercialization—from identifying market opportunities to launching new products with compelling value propositions and go-to-market strategies.
• Transform market insights into action—anticipate shifts, assess competitive landscapes, and guide long-term growth strategies.
• Drive organizational efficiency—make portfolio decisions that maximize delivery capability and minimize costs.
• Lead, mentor, and develop a high-performing global team, fostering collaboration and growth across regions.

Qualifications Seeking:

• Bachelors degree in Engineering, Business, Marketing, etc. Preferred: MBA or similar secondary degree.
• 8+ years of experience in product line management or related roles (marketing, operations, engineering, commercial), ideally with global exposure.
• Proven leadership experience—building and mentoring high-performing teams.
• Strategic mindset with experience in roadmap development and new product commercialization.
• Strong leadership and influencing skills—able to build partnerships across regions and functions.
• Business acumen and knowledge of go-to-market strategies.
• Experience with Hoses, Fluid Power, Fluid Conveyance, or similar industries.

Job Location : Denver, CO (Onsite)

Travel required for a week every month.

Experience in Large scale call center operations is preferred

In-person interview required at Denver, CO

About R Systems:

R Systems is a leading digital product engineering company that designs and develops chip-to-cloud software products, platforms, and digital experiences that empower its clients to achieve higher revenues and operational efficiency. Our product mindset and engineering capabilities in Cloud, Data, AI, and CX enable us to serve key players in the high-tech industry, including ISVs, SaaS, and Internet companies, as well as product companies in telecom, media, finance, manufacturing, and health verticals. We Are Great Place to Work Certified in 10 countries with a full-time workforce [India, USA, Canada, Poland, Romania, Moldova, Indonesia, Singapore, Malaysia & Thailand]! We are recognized as one of the Best Tech Brands 2024 by the Times Group and India's Top 500 Value Creators 2023 by Dun & Bradstreet.

Company Link:

Job Description:

Be Part of the Connection

As a Client Success Manager on the Operational Analytics & Innovations (OAI) you will drive the vision and execution of the OAI Product & Services and will be responsible for defining, prioritizing, and assessing the work of the development team, ensuring that products meet customer needs and align with strategic goals. You will also be responsible for monitoring adherence and pushing reporting on progress to goals.

Here are some of the responsibilities:

• Lead discussion & calibration sessions to align on product request and expected output
• Plan and execute on stakeholder product request by ensuring constant alignment of the objective
• Assist, train and lead product rollout plan
• Build important business relationships with clients.
• Understand customer needs and participate in brainstorming solutions
• Promote the products created to support meeting company goals
• Initiate, foster and cultivate business relationships

How You'll Make an Impact

• Client Engagement, discovery and relationship management
• Collaborating closely with cross-functional teams, including Operations, AI engineering, analytics teams, behavioral analytics staff, design, learning & development, to deliver high-quality products.
• Creating detailed user stories and acceptance criteria, ensuring the development team has a clear understanding of requirements.
• Acting as the primary point of contact for stakeholders, communicating product vision, goals, and progress.
• Ensuring timely delivery of product releases and updates.
• Travel around a week each month

Required Skills:

• 7+ years of experience in Client Engagement, Client success, enterprise relationship management solutioning,
• Implanting and training technical products; Large scale call center operations, chat and digital support

Why Join R Systems?

• Frequent Internal Hackathons:
• Engage in dynamic competitions with exciting prizes to keep your skills sharp.
• Cultural Celebrations: Strengthen our familial bonds through shared celebrations, fostering a sense of community.
• Diverse Project Exposure: Work on a variety of projects across sectors like Healthcare, Banking, e-commerce, and Retail, collaborating with leading global brands.
• Centre of Excellence (COE): Benefit from technical guidance and upskilling opportunities provided by our team of technology experts, helping you navigate your career path.
• E-Learning Platform: Gain access to comprehensive e-learning platforms coupled with a robust mentorship program to enhance your skills.
• Open Door Policy: Embrace a culture of mutual support, respect, and open dialogue, promoting a collaborative work environment.

If you are passionate and excited about working in a fast-paced, innovative environment, we would love to hear from you!

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R Systems is an equal opportunity employer that does not discriminate against any employee or job applicant because of race, color, religion, national origin, sex, physical or mental disability, age, or any other characteristic protected by law. We strive to build a team that reflects the diverse communities we serve, and we actively encourage applications from individuals of all backgrounds and experiences. Our commitment to equal opportunity extends to all aspects of employment, including recruitment, hiring, training, promotion, and benefits.