Engineering Structures Elsevier Jobs in Chicago Remote

About Us

Clayco is a full-service, turnkey real estate development, master planning, architecture, engineering, and construction firm that safely delivers clients across North America the highest quality solutions on time, on budget, and above and beyond expectations. With $7.6 billion in revenue for 2024, Clayco specializes in the "art and science of building," providing fast track, efficient solutions for industrial, commercial, institutional, and residential related building projects.

The Role We Want You For

As a Senior Preconstruction Engineer, you will drive the bidding process for construction projects by crafting precise conceptual and hard dollar estimates, developing proposals, and managing subcontractor bids. You will ensure the accuracy and completeness of all project documents, perform quantity take-offs, conduct constructability reviews, and implement value engineering analyses. Your contributions will be crucial in shaping departmental strategies and fostering continuous improvement.

The Specifics of the Role

• Proposal Preparation: Collaborate with the Preconstruction team to deliver accurate proposals across various business units, including Commercial, Industrial, Institutional, and Residential sectors.
• Quantity Take-Offs: Perform detailed quantity take-offs for specific scopes of work to support accurate estimating.
• Subcontractor Management: Oversee the solicitation process for subcontractor bids, build and nurture relationships with subcontractors, and maintain a comprehensive master list of subcontractors/vendors.
• Bid Evaluation: Prepare and analyze Bid Evaluation sheets to ensure competitive and fair bidding processes.
• Schedule and Conditions Review: Evaluate project schedules, assist in drafting General Conditions, and contribute to the final assembly of estimates for presentation to owners.
• Handoff and Support: Facilitate a seamless transition of estimates, bid information, drawings, and specifications to Project Management, and assist Project Managers with contract negotiations, change orders, and other project needs.
• Historical Data Management: Develop and maintain historical data on unit prices to inform future estimating and bidding processes.

Requirements

• Education: Bachelor’s Degree in Construction Management, Civil Engineering, Architecture, or a related field.
• Experience: 3-5 years of estimating experience in commercial construction, with a strong track record in project bidding and management.
• Technical Skills: Deep understanding of building construction, materials, systems, and market conditions. Proficiency in estimating and quantity takeoff software.
• Software Proficiency: Skilled in Microsoft Office Suite.
• Analytical Skills: Strong conceptual abilities with a knack for working with limited information, and proven technical skills in mathematical calculations.
• Meeting Experience: Experience participating in Preconstruction meetings and collaborating with cross-functional teams.

Some Things You Should Know

• No other builder can offer the collaborative design-build approach that Clayco does.
• We work on creative, complex, award-winning, high-profile jobs.
• The pace is fast!

Why Clayco?

• 2025 Best Places to Work – St. Louis Business Journal, Los Angeles Business Journal, and Phoenix Business Journal.
• 2025 ENR Midwest – Midwest Contractor (#1).
• 2025 ENR Top 100 Design-Build Firms – Design-Build Contractor (Top 5).
• 2025 ENR Top 100 Green Contractors – Green Contractor (Top 3).
• 2025 ENR Top 25 Data Center Builders – Data Center Contractor (Top 3).

Benefits

• Discretionary Annual Bonus: Subject to company and individual performance.
• Comprehensive Benefits Package Including: Medical, dental and vision plans, 401k, generous PTO and paid company holidays, employee assistance program, flexible spending accounts, life insurance, disability coverage, learning & development programs and more!

Compensation

• The salary range for this position considers a wide range of factors in making compensation decisions including but not limited to: Education, qualifications, skills, training, experience, certifications, internal equity, and location. It is not typical for an individual to be hired at or near the top of the range for the role and compensation decisions are dependent on the facts and circumstances of each case. The Clayco Nationwide salary range for this position is approximately $80,000 - $90,000 +/- annually (not adjusted for location).

Company Description

Nesko Electric Company is a privately held, state-licensed engineering and contracting firm located in Broadview, IL. The company specializes in design/build projects such as medical, industrial, houses of worship, primary and secondary education, commercial, and institutional projects.

Role Description

This is a full-time on-site role for an Electrical Estimator. The Electrical Estimator will be responsible for day-to-day tasks related to estimating costs, controlling costs, and managing electrical contracting projects.

Qualifications

• Expertise in Electrical Estimating and Cost Control. (5 Years Minimum)
• Experience in Electrical Contracting and/or Electrical Engineering
• Strong understanding of Electricity and Electrical Systems
• Bachelor's degree in Electrical Engineering or related field preferred
• Excellent communication and organizational skills
• Ability to manage multiple projects and deadlines
• Strong attention to detail and ability to work independently
• Experience in the construction or electrical industry is a plus

LHH Recruitment Solutions has partnered with a growing organization, and they are seeking a motivated Materials and Supply Chain Manager – Sourcing & Inventory Focus (Manufacturing) to join their team. This role is ideal for a hands-on leader who has owned supplier sourcing, purchasing, and inventory control for raw materials and components in small to mid-sized manufacturing companies. This is a highly visible role with direct impact on material availability, production flow, inventory performance, and cost control.

Key Responsibilities:

Sourcing & Procurement Leadership:

• Own end-to-end sourcing and procurement for raw materials, components, and outsourced manufacturing processes.
• Source materials common to manufacturing environments such as sheet metal, stainless steel, forged brass, copper tubing, plated components (chrome/nickel), plastic parts, epoxy coatings, and machined components.
• Identify, evaluate, negotiate, and onboard suppliers with a focus on cost, quality, lead time, and reliability.
• Lead competitive sourcing initiatives, supplier consolidations, and cost-reduction efforts.
• Build and maintain strong supplier relationships while holding vendors accountable through performance metrics and reviews.
• Mitigate supply risk and ensure continuity of materials supporting production demands.

Inventory & Materials Management:

• Own inventory planning, control, and accuracy across raw materials, WIP, and finished goods.
• Balance inventory levels to reduce excess and obsolete stock while preventing shortages.
• Oversee receiving, warehousing, material handling, and distribution processes.
• Drive improvements in inventory turns, service levels, and working capital performance.
• Leverage ERP/MRP systems to improve demand planning, purchasing decisions, and inventory visibility.

Manufacturing Support & Cross-Functional Collaboration:

• Partner closely with Operations, Production, Engineering, and Quality to support manufacturing schedules and material requirements.
• Translate production demand into actionable sourcing and inventory plans.
• Support new product introductions, engineering changes, and process improvements from a materials perspective.

Team Leadership:

• Lead and develop a team of buyers, planners, and inventory/materials professionals.
• Set clear expectations and foster accountability, operational discipline, and continuous improvement.
• Maintain a strong safety culture within all material handling and warehouse areas.

Qualifications and Skills:

• Bachelor’s Degree in Supply Chain, Operations Management, Logistics, Business, or a related field.
• Proven leadership experience in a manufacturing environment focused on sourcing, materials, and supply chain.
• Strong hands-on sourcing and purchasing experience within a manufacturing environment.
• Demonstrated expertise in inventory management and materials planning for manufacturing operations.
• Experience working in small to mid-sized, privately held manufacturing companies.
• Background sourcing raw materials and components (metals, plastics, coatings, machined parts, etc.).
• Comfortable operating both strategically and tactically.
• Strong experience with ERP/MRP systems and advanced Excel skills.
• Excellent analytical, negotiation, and problem-solving abilities.
• Strong communication skills and ability to collaborate cross-functionally.

Compensation Range: $90,000 - $125,000

Benefits Offered: 2 weeks of vacation, paid sick leave where applicable by state law, Medical Insurance, Dental Insurance Vision Insurance, 401K, and Life Insurance.

If you are a passionate Materials and Supply Chain Manager looking for a new and rewarding career, please apply today! You don’t want to miss out on this opportunity!

LHH is a leader in permanent recruitment—and in the placement of top talent. Our areas of specialty include office administration, customer service, human resources, engineering, and supply chain and logistics. Please feel free to check us out and apply for other opportunities if this role isn’t a perfect match.

Equal Opportunity Employer/Veterans/Disabled

To read our Candidate Privacy Information Statement, which explains how we will use your information, please visit

About Us

Clayco is a full-service, turnkey real estate development, master planning, architecture, engineering, and construction firm that safely delivers clients across North America the highest quality solutions on time, on budget, and above and beyond expectations. With $7.6 billion in revenue for 2024, Clayco specializes in the "art and science of building," providing fast track, efficient solutions for industrial, commercial, institutional, and residential related building projects.

About Ventana

As part of the Clayco family, Ventana designs, supplies, and installs high-performing curtain wall façade systems. By working closely with the design team, we can ensure a competitively priced façade that is water and airtight and allows for optimal thermal control of the interior space. Traditionally, the façade is one of the major risk factors on any building, and the team at Ventana has a proven track record of taking the risk and delivering superior façade systems that guarantee long-term performance.

The Role We Want You For

Ventana is currently seeking a Cost Engineer to join our team. In this role, you will be assisting in the development and management of the project financial strategy. You will be working directly with the project management team (Direct report to Director of Cost Management) to manage the project budget, costs, change orders, billings and forecasts. You will be responsible for generating and maintaining reports that provide information to different groups, work with the management team to identify variances, risks and maintain quality control processes to improve project cost procedures and ensuring conformity with management's strategy.

The Specifics of the Role

• Works with all project disciplines to ensure understanding of total project cost budget allowances and targets.
• Review project documents and specifications to accurately identify, develop and track request of change orders (General Contractor related), baseline estimates, potential risk exposures while communicating potential impacts to the financial targets, schedule and overall project management process.
• Works closely with the accounting department to ensure the correct integration of all information needed to ensure accuracy in billings, payment applications, change orders, direct cost, labor cost, etc.
• Works closely with the project management team, executive management personnel, subcontractors, as well as occasional contact with clients.
• Responsible for cost engineering, cost estimation, cost analysis, and control activities for projects with significant non-routine requirements or for proposal estimating activities which require a moderate degree of technical skill and experience.
• Ensuring quality, accuracy, consistency, spend profile, performing change management, and transparency in all cost management deliverables.
• Take ownership of the cost control function and ensure integrity of the cost and forecast reporting

Requirements

• Minimum of a Bachelor Business Administration, Engineering, or Construction Management Degree
• Minimum of 2 years in the construction industry
• Knowledge of project development stages, procurement, project controls and construction execution practices is required.
• Working knowledge of applicable computer software such as PMWeb or similar project portfolio management software, dataServ, excel, JDE, Microsoft Bi Variance, etc.
• Effective problem-solving skills.
• Results oriented and deliver on customer commitments.
• PMP certification would be ideal.

Some Things You Should Know

• Our clients and projects are nationwide – Travel will be required.
• No other builder can offer the collaborative design-build approach that Clayco does.
• We work on creative, complex, award-winning, high-profile jobs.
• The pace is fast!

Why Clayco and Ventana?

• 2025 Best Places to Work – St. Louis Business Journal, Los Angeles Business Journal, and Phoenix Business Journal.
• 2025 ENR Midwest – Midwest Contractor (#1).
• 2025 ENR Top 100 Design-Build Firms – Design-Build Contractor (Top 5).
• 2025 ENR Top 100 Green Contractors – Green Contractor (Top 3).
• 2025 ENR Top 25 Data Center Builders – Data Center Contractor (Top 3).

Benefits

• Discretionary Annual Bonus: Subject to company and individual performance.
• Comprehensive Benefits Package Including: Medical, dental and vision plans, 401k, generous PTO and paid company holidays, employee assistance program, flexible spending accounts, life insurance, disability coverage, learning & development programs and more!

Compensation

• The salary range for this position considers a wide range of factors in making compensation decisions including but not limited to: Education, qualifications, skills, training, experience, certifications, internal equity, and location. It is not typical for an individual to be hired at or near the top of the range for the role and compensation decisions are dependent on the facts and circumstances of each case. The Clayco Nationwide salary range for this position is approximately $70,000 - $80,000 +/- annually (not adjusted for location).

About Us

Clayco is a full-service, turnkey real estate development, master planning, architecture, engineering, and construction firm that safely delivers clients across North America the highest quality solutions on time, on budget, and above and beyond expectations. With $7.6 billion in revenue for 2024, Clayco specializes in the "art and science of building," providing fast track, efficient solutions for industrial, commercial, institutional, and residential related building projects.

The Role We Want You For

As an Assistant Superintendent, you will be responsible for field operations and onsite construction management of design-build construction projects, specifically quality control for mechanical, electrical, plumbing, and fire protection, construction, start up, and testing on highly complex projects nationwide. The Assistant Superintendent will have input in the planning and oversight of the job including scheduling of manpower, obtaining tools and materials needed, filing permits and other documents, and advising on budget expenditures. The Assistant Superintendent will also provide on-site supervision of the daily workload, job site safety, receiving and storing of tools and supplies, and the reporting of all of these aspects to the Project Manager and Project Superintendent. Additionally, the Assistant Superintendent is expected to work diligently to educate themselves with Clayco on site Superintendent and Operations Manager duties to take the next step to becoming a Superintendent.

The Specifics of the Role

• Coordinate with preconstruction, design, engineering, procurement, operations, safety, quality, and all other project site management team members to assure that the there is always adequate project resources.
• Ability to supervise construction employees and subcontractors to accomplish work within budget and schedule constraints.
• Strong project safety record and commitment to safety and quality.
• Strong work ethic and willingness to travel or relocate to jobsite.
• Creative and results-oriented with a sense of urgency.

Requirements

• B.S. in Construction Management or Engineering or equivalent trade experience with progression to management levels.
• 0-5 years of experience in highly technical commercial/industrial construction management, on projects of 50+ million, ideally with design-build experience.
• Ability to supervise construction employees and subcontractors to accomplish work within budget and schedule constraints.
• Strong project safety record and commitment to safety and quality.
• Strong work ethic and willingness to travel or relocate to jobsite.
• Creative and results-oriented with a sense of urgency.
• Ability to walk unlevel terrain on the job sites several times a day, scale scaffolding and temporary stairs measuring many stories in height.
• Ability to lift objects at least 60lbs.

Some Things You Should Know

• Our clients and projects are nationwide – Travel will be required.
• No other builder can offer the collaborative design-build approach that Clayco does.
• We work on creative, complex, award-winning, high-profile jobs.
• The pace is fast!
• This position is classified as a safety-sensitive role in accordance with applicable state and federal laws. Candidates selected for this position will be subject to a comprehensive background check, which includes mandatory drug testing.

Why Clayco?

• 2024 Best Places to Work – Crain's Chicago Business, St. Louis Business Journal, Los Angeles Business Journal, and Phoenix Business Journal.
• 2024 ENR Midwest – Midwest Contractor (#1).
• 2024 ENR Top 100 Design-Build Firms – Design-Build Contractor (Top 5).
• 2024 ENR Top 100 Green Contractors – Green Contractor (Top 5).

Benefits

• Discretionary Annual Bonus: Subject to company and individual performance.
• Comprehensive Benefits Package Including: Medical, dental and vision plans, 401k, generous PTO and paid company holidays, employee assistance program, flexible spending accounts, life insurance, disability coverage, learning & development programs and more!

Compensation

• The salary range for this position considers a wide range of factors in making compensation decisions including but not limited to: Education, qualifications, skills, training, experience, certifications, internal equity, and location. It is not typical for an individual to be hired at or near the top of the range for the role and compensation decisions are dependent on the facts and circumstances of each case. The Clayco Nationwide salary range for this position is approximately $60,000 - $70,000 +/- annually (not adjusted for location).

Are you an experienced litigation attorney with a background in construction or complex business disputes who is seeking a fully remote role without sacrificing the quality or sophistication of your work? Do you want to collaborate with seasoned litigators on high-exposure matters while enjoying the flexibility of a remote practice? Are you looking for a firm that values excellence, trust, and long-term professional growth?

If so, this opportunity may be an excellent fit.

Scion Legal has been engaged to lead a confidential search on behalf of a respected and well-established multi-office law firm with a strong presence across the Southwest and Western United States. The firm is seeking a Construction and Business Litigation Attorney to support its Irvine, California office, with the role structured as fully remote.

LEGAL OPPORTUNITY OVERVIEW

This is a compelling opportunity for a motivated and detail-oriented attorney with 2 to 7 years of experience to join a sophisticated construction and business litigation practice in a fully remote capacity. Attorneys in this group handle complex, high-value matters and work closely with experienced partners, clients, and insurance carriers across a wide range of industries and jurisdictions.

Despite the remote structure, attorneys are fully integrated into case teams and entrusted with meaningful responsibility across all phases of litigation.

WHAT YOU WILL DO

• Represent clients in complex construction and business litigation matters
• Handle disputes involving design professionals, contractors, manufacturers, developers, and property owners
• Draft and argue motions, pleadings, and discovery responses
• Participate in depositions, mediations, arbitrations, trials, and appellate matters
• Provide strategic counsel to clients and insurers throughout the lifecycle of construction projects, including claims guidance during active design and construction
• Work on matters involving large-scale infrastructure, public works, and commercial developments such as transportation projects, healthcare facilities, hospitality properties, utilities, and residential developments
• Collaborate remotely with partners and litigation teams while maintaining a high level of responsiveness and professionalism

WHAT YOU BRING

• J.D. from an ABA-accredited law school
• Active bar membership in good standing in at least one U.S. jurisdiction
• 2 to 7 years of experience in construction law, complex litigation, or business litigation
• Strong legal writing, analytical, and advocacy skills
• Prior experience working with insurance carriers or insured clients is strongly preferred
• Ability to manage matters independently in a remote environment while contributing effectively to a team-based practice

COMPENSATION AND REMOTE STRUCTURE

• Base Salary Range: $130,000 to $190,000, depending on experience and overall fit
• Fully remote role aligned with the Irvine, California office
• Exposure to sophisticated, high-value litigation and nationally significant construction projects
• Collaborative culture with experienced trial attorneys and meaningful mentorship
• Clear long-term growth and advancement potential

This is a rare opportunity to join a well-regarded construction and business litigation practice while enjoying the flexibility of a fully remote role tied to a premier Southern California office.

ABOUT OUR SEARCH FIRM:

Scion Staffing is a national, award-winning staffing firm! Since 2006, we have had the pleasure of successfully placing thousands of talented professionals with amazing career opportunities. Through our innovative team building and recruiting solutions, we bridge the gap in executive leadership searches, direct hire recruiting, interim leadership placement, and temporary professional staffing.

We are proud to be part of the Forbes lists of the Best Recruitment Firms and the Best Executive Search Firms in America. Additionally, Scion has been recognized as a ClearlyRated Best of Staffing firm as well as a top recruitment firm by The Business Times. Additional information about our firm can also be found online.

Scion Staffing, Inc. is an equal opportunity employer and service provider and does not discriminate based on race, religion, gender, gender identity, national origin, citizenship status, sexual orientation, disability, political affiliation or belief, or any other protected class. We are committed to the principles of Equal Opportunity Employment and are dedicated to making employment decisions based on merit and value, for ourselves, our client companies, and the candidates we represent.

For opportunities located in a region that have enacted fair chance, arrest or conviction-based employment ordinances, Scion Staffing proactively follows the enacted guidance and considers for employment all qualified applications with arrest and conviction records. We engage in socially conscious business practices and believe that diverse, inclusive, and non-biased talent and recruitment processes are foundational to the success of Scion as well as every client organization with whom we partner.

Healthcare Partner — Strategic Growth Opportunity

VCG Attorney Recruiting | South Florida | Hybrid

A dynamic and highly respected Florida-based firm is seeking a partner-level Healthcare Partner to join its growing practice.

This is an opportunity for attorneys who want to practice at a high level without the bureaucracy often found in large firms, while still benefiting from a sophisticated platform, strong infrastructure, and meaningful support for business development.

The firm has built a reputation for excellent legal work, collaborative culture, and entrepreneurial energy. Attorneys are encouraged to take ownership of their practices while benefiting from cross-collaboration, mentorship, and a strong institutional platform.

Hybrid work flexibility is available with meaningful in-office collaboration.

The Practice

This position focuses on healthcare regulatory and transactional matters, including work with healthcare providers, healthcare systems, and healthcare businesses navigating complex regulatory environments.

Representative matters include:

• Healthcare regulatory compliance (federal and state)

• Medicare and reimbursement issues

• CMS and government enforcement matters

• Transactions involving healthcare entities

• Healthcare mergers and acquisitions

• Corporate practice of medicine issues

• Integrated delivery systems

• Joint ventures and healthcare business structures

• Operational and regulatory counseling for healthcare organizations

Clients may include:

• Physician group practices

• Large healthcare providers and health systems

• Skilled nursing and long-term care facilities

• Clinical laboratories

• Home health agencies

• Medical device manufacturers

• Durable medical equipment suppliers

• Management service organizations (MSOs)

• Practice management companies

• Substance abuse treatment centers

Who We're Speaking With

• Partner-level attorneys or senior attorneys ready to step into a partner role

• Attorneys with significant healthcare regulatory and transactional experience

• Lawyers comfortable advising sophisticated healthcare organizations

• Attorneys interested in growing or maintaining a book of business

• Attorneys seeking a collaborative platform with strong infrastructure and flexibility

Experience with Medicare, CMS, government enforcement agencies, or managed care organizations is a plus.

Why This Is Different

This opportunity is ideal for attorneys who want:

• A high-quality legal platform without BigLaw bureaucracy

• Meaningful support for building and maintaining a book of business

• Direct client relationships and leadership opportunities

• A collaborative environment where performance and personality both matter

• Flexibility to grow their practice within a supportive firm culture

The firm is known for attracting BigLaw attorneys seeking sophisticated work with a better quality of life.

Confidential Conversations Welcome

This is not a one-off job pitch.

We take a career strategy approach, discussing:

• Whether this platform fits your long-term goals

• How your practice could grow within the firm

• Strategic positioning in the Florida healthcare market

• Compensation structure and practice support

All conversations are strictly confidential.

Why USAA?

At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.

Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful.

The Opportunity

As a dedicated Life Actuary Senior, you will lead advanced actuarial analyses and provide strategic insight into our reinsurance programs across Life and Annuity product portfolios.  This role combines deep technical expertise with strategic influence, supporting the optimization of reinsurance structures that manage risk, enhance capital efficiency, and drive long-term profitability.

This role is remote eligible in the continental U.S. with occasional business travel. However, individuals residing within a 60-mile radius of a USAA office will be expected to work on-site four days per week.

What you'll do:

• Perform complex and often unique work assignments utilizing actuarial modeling software driven models for pricing, valuation, and/or risk management.
• Review laws and regulations to ensure all processes are compliant and provides recommendations for improvements. Monitor industry communications regarding potential changes to existing laws and regulations.
• Share knowledge with team members and serves as a key resource to entire team, including leadership, on escalated issues and navigates obstacles to deliver work product.
• Serve as a Subject Matter Expert in one or more key areas, such as Product Pricing, Reserving, Economic Capital, Modeling, Asset Liability Management, etc.
• Lead a project team on complex assignments through concept, planning, execution, and implementation phases involving cross functional actuarial areas.
• Develop exhibits and reports that help explain proposals/findings and provides information in an understandable and usable format for stakeholders.
• Identify and provides recommended solutions to business problems independently, often presenting recommendation to leadership.
• Maintain proper price level, price structure, data availability and other requirements to achieve profitability and competitive goals.
• Identify critical assumptions to monitor and suggest timely remedies to correct or prevent unfavorable trends.
• Test impact of assumptions by identifying sources of gain and loss, the appropriate premiums, interest margins, reserves, and cash values for profitability and viability of new and existing products.
• Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.

What you have:

• Bachelor’s degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree.
• 6 years actuarial experience and attainment of Fellow within the Society of Actuaries; OR 12 years relevant actuarial experience and attainment of Associate within the Society of Actuaries.
• Subject Matter Expert in one or more key areas, such as Product Pricing, Reserving, Economic Capital, Modeling, Asset Liability Management, etc.
• Experience leading a project team on complex assignments through concept, planning, execution, and implementation phases involving cross functional actuarial areas.
• Demonstrated experience preparing effective documentation, facilitating training and development, and presenting to various levels of management.

What sets you apart:

• Detailed knowledge of various types of reinsurance transactions both onshore and offshore spanning both block and new business flow transactions
• Experience evaluating the financial, capital, and risk implications of various reinsurance structures, including quota share, YRT, and coinsurance arrangements.
• Experience designing and implementing models to assess the impact of reinsurance under multiple economic and regulatory scenarios
• Experience collaborating with Finance, Risk, Product Development, and Reinsurance Operations teams to integrate reinsurance insights into pricing, financial planning, and business strategy
• Experience with preparing and communicating analyses and recommendations to senior management and external partners, including reinsurers and consultants
• Experience supporting treaty negotiations and term assessment through data-driven modeling and sensitivity analysis
• US military experience through military service or a military spouse/domestic partner

Compensation range: The salary range for this position is: $143,320 - $265,950.

USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.).

Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.

Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

For more details on our outstanding benefits, visit our benefits page on .

Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.

USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Anne Arundel Dermatology is hiring a Patient Service Agent to join our remote call center team, with a targeted start date of February 23rd, 2026.

Schedule: Monday-Friday, 8:00 AM - 5:00 PM (EST).

Pay rate: $18.00/hour base + potential earnings in monthly performance bonuses

This is a full-time, remote position supporting our dermatology practices through high-volume patient calls, appointment scheduling, and care coordination.

Founded more than 50 years ago, Anne Arundel Dermatology provides the full spectrum of medical, surgical, and cosmetic dermatology services. With 250+ clinicians and 110+ locations across 7 states, we are one of the largest and fastest-growing dermatology groups in the Mid-Atlantic and Southeastern United States.

As we continue to expand, we are building a remote Patient Service Center and hiring a new class of Patient Service Agents to support our growing patient population. This role is a strong entry point into healthcare and offers clear opportunities for advancement. Team members have advanced from the Patient Service Center into clinical roles, cosmetic positions, and leadership positions, including Supervisors and Managers.

Patient Service Agents are trained on the systems that power our practices, including patient scheduling platforms, electronic health records, and structured call workflows. Growth within the organization is performance-driven and earned through accuracy, reliability, and consistently delivering a positive patient experience.

Reporting to a Patient Service Center Manager, the Patient Service Agent (PSA) supports a high-volume remote call center environment by managing patient communication and appointment scheduling across multiple dermatology practices.

Key responsibilities include:

• Handle an average of 80-100 inbound and outbound calls per day in a structured call center setting
• Schedule, reschedule, and confirm patient appointments accurately and efficiently
• Navigate provider schedules and coordinate communication between patients, clinics, physicians, and pharmacies
• Document patient information clearly and accurately within internal systems, including electronic health records (EHR)
• Maintain strict compliance with HIPAA and patient privacy regulations
• Communicate with patients using a professional, empathetic, and service-oriented approach
• Identify and escalate complex or urgent patient concerns to appropriate team members or leadership
• Meet or exceed individual performance metrics, including call handling, accuracy, and attendance
• Contribute positively to a fast-paced, team-oriented environment
• Other duties assigned as deemed necessary by management

Required Skills/Abilities:

• Clear, professional, and pleasant speaking voice suitable for frequent patient phone interactions
• Warm, friendly, and engaging phone presence with a consistently positive, service-oriented demeanor
• Strong customer service mindset with the ability to communicate calmly and empathetically
• High attention to detail, including accurate written documentation and data entry
• Ability to follow established workflows, scripts, and policies consistently
• Comfort working in a high-volume, performance-driven call center environment
• Demonstrated reliability, punctuality, and consistent attendance
• Strong time-management skills and accountability in a remote setting
• Ability to work independently while remaining responsive and engaged with a team
• Quiet, private home workspace that supports patient confidentiality and HIPAA compliance
• Reliable, high-speed internet capable of supporting VoIP phone systems and video-based training

Education/Experience:

• 1-3 years of general customer database (CRM) experience.
• College education (completed degree or relevant coursework).
• 1-3 years of call center experience (preferred).
• Experience with making outbound sales/service calls (preferred).
• 1-5 years of experience within the healthcare industry (preferred).
• Bilingual preferred (Spanish)

Physical Requirements:

• Prolonged periods of sitting at a desk and working on a computer.
• Must be able to lift 15 pounds at times.